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Line leader jobs in United Kingdom

  • Food & Beverage Manager - Locke at Broken Wharf
    Food & Beverage Manager - Locke at Broken Wharf
    2 days ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

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  • General Manager - Pizzeria
    General Manager - Pizzeria
    5 days ago
    $35000–$50000 yearly
    Full-time
    London

    About Fatto a Mano: Fatto a Mano is an independent pizzeria business built on quality, care and people. We believe great food and great hospitality come from well-supported teams, clear values and leaders who are present on the floor, not behind a desk. We operate multiple pizzerias across London and Brighton & Hove, supported by a central production kitchen and support office. The Role: We are looking for an experienced General Manager to lead one of our pizzerias. While this role will be based at a single location, we are not recruiting for a specific site at this stage. The final location will be discussed and agreed with the successful candidate, based on experience, strengths and business needs. As General Manager, you will be fully accountable for the performance of your pizzeria, leading your team, driving commercial results and ensuring every customer receives a warm, consistent Fatto a Mano experience. Key Responsibilities: • Full responsibility for the day-to-day running of your pizzeria, • Lead, develop and retain a strong management and front-of-house team, • Maintain excellent standards of food quality, service and cleanliness, • Manage labour, costs and margins in line with business targets, • Create a positive, respectful and high-performing team culture, • Ensure compliance with health & safety and company procedures, • Work closely with the wider management and support teams, • Contribute to the wider business through collaboration and best practice sharing About You: • Proven experience as a General Manager in a high-quality hospitality environment, • A hands-on leader who is comfortable doing every job in the building — from leading service to cleaning toilets when needed, • Leads with humility and respect, earning trust through actions, not job titles, • Present on the floor, especially during busy services, and leads by example at all times, • A people-first manager who supports, coaches and develops their team, • Commercially confident and comfortable managing budgets, labour and KPIs, • Organised, reliable and calm under pressure, • Passionate about hospitality, food and building strong, happy teams, • Flexible and open to discussion around final site location Why Join Fatto a Mano? • Join a growing independent business with strong values and long-term vision, • Be trusted to run your site with autonomy and support, • Work with a passionate, people-focused leadership team, • Real opportunities for progression as the business continues to expand, • Competitive salary and benefits, discussed at interview *Location Note: This role will be based at one of Fatto a Mano pizzeria in London. The specific location will be agreed with the successful candidate during the recruitment process.*

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  • Menswear Sales Assistant
    Menswear Sales Assistant
    14 days ago
    £14–£16 hourly
    Full-time
    London

    Harris and Zei / Stanley Ley is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: • Customer Experience:, • Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service., • Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs., • Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. • Sales and Business Development:, • Drive sales through strong client relationships and ensuring an exceptional in-store experience., • Achieve and exceed sales targets by identifying and capitalizing on new business opportunities., • Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. • Operations Management:, • Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency., • Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments., • Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories., • Ensure that all customer orders are processed accurately and delivered within agreed timelines. • Team Leadership:, • Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals., • Conduct regular training for staff to ensure product knowledge and customer service excellence., • Set and monitor performance metrics for the team, providing feedback and support as needed. • Visual Merchandising:, • Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards., • Coordinate special promotions or events to drive foot traffic and increase sales. • Financial Management:, • Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget., • Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: • Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services., • Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service., • Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience., • Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations., • Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment., • Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings., • Problem-Solving: Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

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  • Sales Representative - £15.80/hour base + uncapped commission
    Sales Representative - £15.80/hour base + uncapped commission
    20 days ago
    £15.8–£17 hourly
    Full-time

    We're looking for a sales shark. This is a cold-approach floor sales role at our Westfield Stratford City kiosk — onboarding the public to World, the privacy-preserving proof-of-personhood network. £15.80/hour base. Weekly commission, uncapped. Realistic full-time take-home in the ~£45,000 OTE range once you're up to speed on a typical-volume kiosk; more if you push the team into the stretch bands. If you've done direct sales, D2D, energy/broadband, charity street fundraising, B2C field sales, or kiosk/promo conversion work, this is built for you. We hire on conversion instinct, not CV polish. What you'll earn • Base: £15.80/hour, paid monthly via PAYE on the last working day of the month. No zero-hours. Real contract, real rights, real PAYE., • Commission: weekly, uncapped, paid mid-month. The kiosk team builds a shared weekly pool from cumulative signup bands (the more the team converts, the more every signup pays — momentum compounds). Your slice of the pool is proportional to your own signups — outwork the floor, take a bigger share. Team Leaders can also call flash challenges that stack on top., • Multiplier: starts at 85% as a T2, unlocks to 100% with tenure (+1%/month) and tier promotions (+5%/tier). Late, on-phone, or no-show cuts the multiplier — the system rewards the people actually putting up numbers., • Realistic OTE at full-time (40h/wk): ~£45,000 — base earnings plus the variable pool described above, once you're up to speed and the multiplier has unlocked., • Stretch: the variable scheme is uncapped. If your kiosk pushes signups into the higher cumulative bands, the per-signup pool rate roughly doubles and the share grows with it. Kiosks running at stretch volumes pay materially more than the realistic OTE figure above. We won't quote a top-earner number for a kiosk that hasn't opened yet, but the design rewards push., • Holiday: 28 days incl. UK bank holidays, pro-rated. Holiday is taken as paid time off — not rolled into your hourly rate., • Pension: workplace pension, auto-enrolment., • Paid training before your first shift. Progression Honest ladder. We promote on competency, not time-served. • T1 — Brand Promoter (£14.80/h), • T2 — Brand Ambassador (this role on the inside) (£15.80/h + uncapped commission), • T3 — Team Leader — salaried (£35,360 + uncapped commission). Run a kiosk, run a team., • T4 — Cluster Manager — salaried. Run multiple kiosks. If you can hold the floor, hit the numbers, and make the people next to you better, Team Leader is months away, not years. T3 jumps you to a salaried base of £35,360 with the same uncapped variable on top. We're staffing the first cohort of London kiosks now — early hires are the natural feeders for the first round of TL promotions. What you'll do You're at the kiosk for your shift. The job is high-volume cold-approach conversion: • Open conversations with people walking past. No leaflets, no chasing — confident, clear, friendly opens. The kiosk gives you the foot traffic; you do the hook., • Run the demo. A 30-second pitch on World, then walk the interested ones through the verification on the spot — about two minutes per person. Get them onboarded, log it, get on with the next one., • Own your numbers. You'll know your daily signup count, your conversion rate, and your share of the team pool, in real time., • Open / close the kiosk per checklist. Equipment hand-back at end of shift., • Run solo shifts in low-traffic windows when no Team Leader is rostered (subject to centre rules — never alone where the venue requires a pair)., • Coach the newer Brand Promoter on the floor with you — show, don't lecture., • Resolve first-line incidents. Escalate cleanly to Team Leader → Site Manager → Founder. It's high-volume, repetitive, conversion-driven. If you've worked a sales floor or a fundraising patch, you'll feel at home immediately. What we need from you • A track record of converting cold approaches. Direct sales, D2D, energy/broadband, charity street fundraising, B2C field sales, kiosk/promo conversion — anything where the metric was "did the stranger say yes"?, • Numbers focus. You know what your conversion rate was last month and you can talk about it., • Grit. Same energy on the 273rd approach as the 1st. Slow Tuesday afternoons don't break you., • Coachable AND a coach. You take feedback well, AND you can show a starting Brand Promoter how to do it without making them feel small., • Clear English. Other languages — Portuguese, Spanish, Arabic, Mandarin, anything shopping-centre-relevant — are a real plus., • Comfortable with a phone and a tablet. If you've sent a WhatsApp and used a banking app, you're fine., • Right to work in the UK. We can't sponsor at this stage., • Reliable. You show up, on time, ready. The full-time hours and the uncapped upside both depend on it. No degree required. Min 1 year experience requirement — we want proof you can convert, in whatever form that comes. A few things to be straight about • It isn't sales of a product. People come up, get verified for free, and leave with access to a network — there's nothing to buy. You're not closing a contract or taking a payment. Your "sale" is the verification itself. We use Sales Representative on this post because the conversion mechanics are the same as field sales (cold approach → demo → close → log → next), and that's the talent pool we're hiring from. The internal title on your contract is Brand Ambassador., • It isn't crypto. World is a digital identity protocol — not a coin, not an investment. We don't sell crypto, don't promote investment, and don't take money from anyone we verify., • No misleading sells, no pushy chase. Friendly, direct, professional. A "no" is a "no". The centre's rules are non-negotiable., • Privacy-preserving by design. Joining World doesn't mean handing over personal data. Neither World nor Syncera UK collects, stores, or sells personal data — it sits with the user on their phone. About Syncera Syncera is an Operator Partner inside the World network. We started in Portugal (500k verified), expanded to Brazil (200k verified, 14 live locations stood up in under three months), and we're now opening kiosks in London. Our job is on-the-ground conversion: kiosks in high-traffic shopping centres, real human onboarding at scale. Hours, terms, location • Hours: full-time, 40h/wk — the role is built for sales people who want maximum earnings exposure. We can negotiate a part-time floor (minimum 12h/wk) for the right candidate, but the default is full-time. Standard shopping-centre trading hours, including weekends., • Location: Westfield Stratford City, E20 1EJ. Occasional cover at other London kiosks as we grow., • Contract: PAYE part-time hourly with an agreed minimum number of hours every week. Not zero-hours. Real PAYE rights and benefits., • Internal grade: T2 Brand Ambassador. The "Sales Representative" title on this post is the recruitment-funnel name — the contract you sign on day one names the role as Brand Ambassador., • Uniform & kit: provided., • Background check: standard pre-employment checks before you start. How to apply — record a 30-second video We don't shortlist on CVs alone for this role. Hit Apply on this listing — you'll record your 30-second video pitch directly in our applicant flow. Pitch us the World project, the way you'd pitch a stranger walking past the kiosk. Everything we expect you to know is in this post. What we're looking for: • Your opener — first 5 seconds matter most., • Your conversion instinct — energy, warmth, the read on a cold audience., • How you carry yourself when the camera is the prospect. What we're not looking for: • Technical depth on World, identity protocols, or cryptography. We'll teach you all of that., • A polished, edited mini-film. Phone camera, one take, good light, real you., • A complete grasp of the project. We're hiring on conversion instinct, not expertise. The whole apply takes about 5 minutes: a CV upload — for sales hires we want a quick read on your conversion track record (numbers, not adjectives — "averaged 8 sales/day on energy doorstep" beats "exceptional sales performer") — a short right-to-work confirm, and the 30-second video. If you can convert cold strangers and want a real ladder with uncapped weekly commission — record the video. Thirty seconds of you tells us more than three pages of your CV. Ready?

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  • Sales Executive — B2B SaaS (Fully Remote, Commission-Based)
    Sales Executive — B2B SaaS (Fully Remote, Commission-Based)
    27 days ago
    Full-time
    London

    About Pulsle Pulsle is a B2B SaaS operational intelligence platform built for multi-location operators in hospitality, beauty, fitness, healthcare, and retail. We help chains, franchises, and groups capture critical signals, from both customers and frontline staff, before they turn into churn, negative reviews, resignations, or compliance incidents. We have two products under one roof: • Pulsle Clients — captures private customer feedback post-visit before it becomes a public negative review, while routing happy customers to Google and TripAdvisor., • Pulsle Frontline — an anonymous, third-party-operated reporting channel for employees to surface HR concerns, safety hazards, compliance risks, and operational issues before they escalate. Both products turn raw signal into operational intelligence: pattern detection, severity scoring, cross-location benchmarking, and executive-ready reports, all powered by AI. The Role We're looking for a hungry, self-directed Sales Executive to own the full sales cycle for both Pulsle products. You'll prospect, pitch, and close multi-location operators across the UK. This is a remote-first role with no cap on what you can earn. You'll be selling directly to operations leaders, HR/People heads, marketing decision-makers, and C-level executives at restaurant chains, hotel groups, salon and gym franchises, dental and aesthetic clinics, and similar multi-site businesses. What You'll Do • Run the full sales cycle: prospecting, outreach, discovery, demo, negotiation, and close, • Build and manage a qualified pipeline of single location and multi-location operators (3–20 locations and PE-backed chains with 100+), • Lead consultative product demos tailored to each prospect's vertical and pain points, • Manage pilots, onboarding handoffs, and expansion conversations within accounts, • Feed market intelligence and prospect objections back into product and positioning What We're Looking For • B2B SaaS sales experience, ideally with SMB or mid-market accounts, • Proven track record of closing inbound and outbound deals end-to-end, • Comfortable selling into hospitality, beauty, fitness, healthcare, or franchise verticals (a strong plus, not a hard requirement), • Strong written and verbal English, • Self-starter mentality, this is a remote, founder-led environment with no hand-holding, • Familiarity with tools like Instantly, Hunter.io, HubSpot or similar CRMs, and modern outbound stacks, • Disciplined pipeline hygiene and CRM rigor Compensation • 55% commission, uncapped on all deals you close, • Performance bonuses for hitting and exceeding monthly and quarterly targets, • No base salary, this role is built for closers who want unlimited upside and full ownership of their earnings, • Fully remote, work from anywhere Why Pulsle • Get in early at a founder-led SaaS company with two distinct products and active pipelines across 8+ countries, • Sell a product with a clear, differentiated wedge against incumbents, • Direct line to the founders, your feedback shapes the roadmap, the pitch, and the playbook, • Genuine uncapped earning potential with no territory restrictions

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  • Registered Manager
    Registered Manager
    2 months ago
    Full-time
    Dartford

    Registered Manager – Children’s Residential Home Location: United Kingdom Salary: Competitive (dependent on experience) Job Type: Full-time, Permanent Probation Period: 3–6 months We are seeking an experienced and passionate Registered Manager to lead a brand-new children’s residential home. This is a unique opportunity to join a long-term, growth-focused project and play a key role in establishing a high-quality, compliant, and nurturing home for children and young people. The successful candidate will be involved from the pre-registration stage, helping to shape the service, build the team, and ensure the home meets Ofsted standards and regulatory requirements. This role offers the opportunity to work with supportive ownership that is genuinely committed to delivering outstanding care and positive outcomes for children and young people, with potential opportunities to be involved in future residential home developments. Key Responsibilities Lead the registration process with Ofsted and ensure the home meets all regulatory standards. Develop and maintain a safe, nurturing, and therapeutic environment for children and young people. Recruit, lead, and develop a high-performing care team. Ensure all staff follow safeguarding policies, procedures, and best practices. Maintain high standards of care planning, risk assessment, and documentation. Ensure the home operates in line with Children’s Homes Regulations and Quality Standards. Promote positive outcomes for children, supporting their emotional, educational, and social development. Build strong relationships with local authorities, professionals, and families. Prepare for and manage Ofsted inspections, maintaining compliance at all times. About You We are ideally looking for someone who: Has previous experience as a Registered Manager, or is an experienced Deputy Manager ready to step up Has been involved in Ofsted registration and/or inspections Has strong knowledge of Children’s Homes Regulations, safeguarding, and compliance Demonstrates excellent leadership and team development skills Is passionate about improving the lives and outcomes of children and young people Can confidently manage compliance, staff development, and service quality Requirements Level 5 Diploma in Leadership and Management for Residential Childcare (or willingness to work towards it) Experience working within children’s residential care Strong understanding of Ofsted regulations and safeguarding legislation Ability to lead, motivate, and support a team Enhanced DBS check (required) What We Offer Competitive salary (dependent on experience) Opportunity to lead a brand-new residential home Involvement from the pre-registration stage Supportive ownership with a focus on quality care and compliance Long-term career development within a growing organisation Opportunity to contribute to future residential home projects Probation Period The successful candidate will be subject to a probationary period of 3–6 months, during which performance, leadership capability, and suitability for the role will be reviewed. If you are a motivated leader who is passionate about making a real difference in the lives of children and young people, we would love to hear from you. Apply now to be part of an exciting new residential care project.

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