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Line leader jobs in United Kingdom

  • Head Chef - Italian Restaurant, New Opening
    Head Chef - Italian Restaurant, New Opening
    3 days ago
    £45000–£50000 yearly
    Full-time
    London

    B igger Bolder Hospitality. We're seeking a visionary Head Chef who brings both talent and heart to the role. Someone who is energised by creating elevated dining experiences and who understands how to turn moments into memories for our guests. Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pizza, and a confident drinks menu anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration. We are looking for a leader to embrace this brand and bring their team on a journey to deliver fun, elevated and exciting hospitality. The Role: As Head Chef, you'll be the heart of the kitchen, leading a talented team and shaping an innovative menu that captures the energy and precision of Italian cuisine in a high volume, yet elevated, environment. You'll have the opportunity to showcase your expertise in pizza, pasta and other traditional Italian dishes while incorporating contemporary trends and seasonal ingredients. Master of delegation, expert in setting the tone and creating a harmonious environment for your team to thrive in. We Expect You To: Collaborate with the Food Team & General Manager to curate and develop both core and seasonal menus with innovative Italian concepts. Dramatising the guest experience utilising our live pizza counter. Owning and delivering GP to budget, determining food inventory needs including managing stock, waste and ordering. Total responsibility for ensuring the kitchen meets all regulations including sanitary and food safety guidelines. Ensure strict adherence to food hygiene practices and maintain the highest standards of cleanliness and safety. Managing and owning the kitchen labour spend, rota planning to budget. Ensuring our recruitment is in line with company guidelines, recruiting brilliant skills and the correct people to elevate your team's delivery. Biannual team performance reviews, consistently training your team, encouraging development and company engagement with initiatives such as Kitchen Collabs and Apprenticeship Schemes. Engaging with the wider Incipio culture, living and breathing our values. Who You'll Be: A proactive and warm leader, high energy and someone who loves to bring people together. Extensive experience as a Head Chef in a high volume Italian restaurant. Passionate about Neapolitan pizza. Have a keen eye for standards and take pride in every dish served. Creative, innovative and forward thinking. Multitasker, expert delegator and loves being in the thick of it. Someone who keeps calm when the tickets ramp up and service is in full flow. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Someone who our chefs can aspire to be. Fun! Doesn't take themselves too seriously and understands that hospitality is all about personality & heart. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • General Manager - Pizzeria
    General Manager - Pizzeria
    4 days ago
    $35000–$50000 yearly
    Full-time
    London

    Ciao, If you love the buzz of a busy restaurant. If you know your team comes before your ego. If you're the sort of person who'll jump on the pass, greet customers at the door, run food, wash dishes or clean the toilets because the team needs you... Keep reading. We recognise this probably isn't the job for everyone. If you're looking for somewhere to sit in the office checking spreadsheets all day... This probably isn't for you. If you think being a General Manager means telling everyone else what to do... Probably not for you either. At Fatto a Mano, everyone is hands on during service. Nobody takes a back seat. From our Kitchen Porters to our Head Pizzaiolo, everyone works together to deliver an exceptional experience for our customers. It's this people-first approach that has helped us grow from one small Brighton pizzeria into an independent business across London and Brighton. The Role We make proper Neapolitan pizza, but we're really in the people business. We're looking for someone to lead one of our London restaurants. Not someone to "manage" it. Someone who'll build a team people love being part of. Someone who creates the sort of restaurant where customers can feel the atmosphere the moment they walk through the door. Someone who genuinely cares. Key Responsibilities • Recruit, develop and retain a high-performing management and Waiting Team, • Deliver exceptional standards of food quality, service and cleanliness, • Manage labour, costs, sales and profitability in line with business targets, • Build a positive, respectful culture where people can thrive, • Deliver an outstanding customer experience by leading every service from the floor not from the office, • Ensure compliance with health & safety, food safety and company procedures, • Work closely with the wider management and support teams to continually improve the business, • Lead the day-to-day operation of your pizzeria while maintaining a clear 365-day operational plan About You We don't expect perfection. We do expect someone who leads with humility, cares about people and understands that the best General Managers never stop learning. Every great leader has a story. Maybe you started as a Kitchen Porter, Waiter, Pizza Chef or Supervisor. Maybe someone gave you your first opportunity. Maybe someone inspired the way you lead today, or perhaps you learned from leaders you never wanted to become. Whatever your journey, we'd love to hear it. ++We're looking for someone who:++ • Has proven experience as a General Manager within a high-quality hospitality environment, • Leads from the floor, not from the office, • Makes difficult days feel easier for the team, • Is comfortable doing every job in the building, whether that's running food, greeting customers, washing dishes or cleaning toilets when the team needs support, • Cares deeply about standards without becoming obsessed with rules, • Understands that exceptional hospitality is built on hundreds of small moments, • Is passionate about coaching, developing and inspiring others, just as someone once did for them, • Is commercially confident and understands budgets, labour, margins and KPIs because they know these keep the business healthy, • Is organised, calm under pressure and able to make good decisions during busy services, • Takes ownership, is accountable and leads with integrity Why Join Fatto a Mano? • Join a growing independent business with strong values and long-term ambition, • Be trusted to run your pizzeria with genuine autonomy and support, • Work alongside a passionate, people-first leadership team, • Real opportunities for progression as we continue to expand, • Competitive salary and benefits, discussed at interview, • A pizzeria you'll genuinely be proud of Many of our leaders have grown with us, and as we continue to expand, we're committed to creating opportunities for the next generation of General Managers to do the same. **Before You Apply ++We'd love to know more than what's written on your CV.++ What first made you fall in love with hospitality? Who has had the biggest influence on the way you lead? What experiences have shaped the manager you've become? We're looking for someone who's still curious, still learning and still passionate about building great teams and creating memorable experiences for customers. We're not looking for the loudest person in the room. We're looking for the person the room naturally follows. If that sounds like you, we'd love to hear from you.

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  • General Manager
    General Manager
    8 days ago
    £30000–£40000 yearly
    Full-time
    London

    General Manager – The Wooden Cross, Crouch End We are looking for an experienced, hands-on General Manager to lead the team, drive standards, build sales and help shape the next phase of The Wooden Cross. This is a great opportunity for someone who understands proper pubs, knows how to run a tight operation, and can bring energy, structure and personality to a venue with real potential. The Role As General Manager, you will be responsible for the day-to-day running of The Wooden Cross. You will lead the team, manage service standards, control costs, grow sales and help create a welcoming pub that becomes a key part of the local community. The ideal candidate will be confident running a busy wet-led pub, have strong cellar and stock control experience, and be comfortable managing sport, events, social media, staff development and local marketing. Key Responsibilities Operations • Oversee the daily operation of the pub., • Maintain high standards of service, cleanliness and presentation., • Ensure the pub is opened, closed and run safely and professionally., • Manage tills, and daily reporting., • Keep all compliance, licensing, health and safety, fire safety and food safety standards up to date., • Take ownership of the cellar, beer quality and stock management. Team Management • Recruit, train, manage and motivate the bar team., • Build a positive and professional working culture., • Create and manage rotas in line with wage targets., • Hold staff accountable for standards, service and performance., • Support supervisors and develop future leaders within the team. Sales & Events • Help grow weekly turnover through local marketing, events and community engagement., • Promote sports fixtures, pub events, DJ nights, quizzes, live entertainment and seasonal campaigns., • Work with the business owner to develop the pub’s identity, drinks range and customer offer., • Build relationships with local residents, clubs, groups and businesses., • Help manage and grow the pub’s social media presence. Financial Control • Work to agreed sales, wage and GP targets., • Control stock, wastage and ordering., • Complete regular stocktakes and investigate variances., • Manage supplier deliveries and invoices., • Focus on driving profit while maintaining value and quality for customers. Customer Experience • Create a warm, friendly and consistent customer experience., • Deal professionally with complaints, feedback and difficult situations., • Build regular trade and make the pub feel like a proper local., • Lead by example on the floor during key trading sessions. What We’re Looking For The successful candidate will have: • Previous experience as a General Manager, Assistant Manager or strong Deputy Manager in a pub or bar environment., • Strong wet-led pub experience., • Good knowledge of draught beer, cellar management and stock control., • Experience managing teams, rotas and wage costs., • Confidence with licensing, compliance and health and safety., • A hands-on leadership style., • Strong communication skills., • Good commercial awareness., • The ability to bring ideas, energy and structure to the business., • Experience with sports pubs, events, DJs or community pubs would be an advantage. The Right Person You will be organised, reliable and commercially minded, but also personable and present on the floor. We want someone who can take ownership of the venue, build a strong team and help turn The Wooden Cross into one of Crouch End’s best local pubs. This role would suit someone who wants more than just a management job — someone who wants to be part of building something properly. Salary & Benefits • Competitive salary, depending on experience., • Performance-related bonus structure to be discussed., • Opportunity to shape the relaunch and future direction of the pub., • Support from an experienced independent pub operator., • Scope to grow with the business as the company develops. How to Apply Please send your CV and a short message explaining why you would be a good fit for The Wooden Cross.

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  • Cafe Manager
    Cafe Manager
    15 days ago
    £38000–£39000 yearly
    Full-time
    South Kensington, London

    Store Manager – TEASE London Reports to: Head of Operations Location: TEASE London (South Kensington, Mayfair, Bicester Village or future locations) Role Purpose The Store Manager is responsible for the day-to-day leadership and performance of their store, ensuring every customer receives an exceptional experience while the business consistently delivers strong commercial results. This is a hands-on leadership role. The Store Manager is expected to lead by example, support the team during busy trading periods, maintain the highest operational standards, and build a positive culture focused on quality, accountability, and continuous improvement. The Store Manager is fully accountable for their store's sales performance, labour, profitability, customer satisfaction, food safety, and team development. Key Responsibilities Leadership & Team Management Lead, motivate and inspire the team to deliver exceptional customer service every day. Recruit, onboard and retain high-performing team members. Coach Supervisors, Baristas and Kitchen Team Members through regular feedback and performance reviews. Create a positive, professional and accountable working culture. Lead daily team briefings and regular development meetings. Manage performance issues fairly and professionally. Ensure all team members complete their training and development plans. Customer Experience Always deliver an outstanding customer experience. Ensure drinks and food are prepared consistently to TEASE recipes and standards. Handle customer complaints professionally and resolve issues quickly. Maintain excellent customer satisfaction scores and minimise refunds. Continuously look for opportunities to improve the guest experience. Commercial Performance Take ownership of all key business metrics including: Sales Labour % Gross Profit Waste Staff Food Average Transaction Value Refunds Mystery Shopper scores (where applicable) Responsibilities include: Deliver weekly sales targets. Control labour through effective rota planning. Maximise productivity throughout the day. Reduce unnecessary costs. Identify opportunities to increase revenue. Review weekly business reports and implement action plans. Operations Ensure the store consistently operates to TEASE standards by: Maintaining exceptional cleanliness. Following all opening and closing procedures. Completing daily operational checklists. Managing stock levels effectively. Ordering products accurately. Reducing waste. Ensuring equipment is maintained and reported when faulty. Maintaining excellent presentation throughout the store. Food Safety & Health & Safety Take full responsibility for compliance with: Food Safety HACCP Health & Safety legislation Environmental Health standards Company policies Fire Safety COSHH Accident reporting Ensure all documentation is completed accurately and on time. Quality Control Maintain exceptional product quality by ensuring: Every drink follows recipe specifications. Every food item meets presentation standards. Portion control is consistent. Speed of service targets are achieved. Daily quality checks are completed. Team members are regularly observed and coached. Financial Responsibilities Responsible for: Labour budgets Stock management Waste control Cash handling (where applicable) Weekly reporting Invoice and delivery checks Payroll accuracy Overtime approval Store profitability Stock Management Complete regular stock counts. Investigate stock variances. Minimise waste and losses. Ensure correct product rotation (FIFO). Maintain adequate stock availability. Work closely with the Central Kitchen and suppliers. Training & Development Ensure every new team member receives a structured induction. Coach team members daily. Identify future Supervisors and Assistant Managers. Ensure training records remain up to date. Drive consistency across all products and service standards. Communication Maintain excellent communication with the Head of Operations. Attend management meetings. Produce accurate weekly reports. Communicate business updates clearly to the team. Escalate operational issues promptly. Key Performance Indicators (KPIs) The Store Manager will be measured against: Sales growth Labour % Gross Profit Customer satisfaction Refund percentage Mystery Shopper results Food Safety audit scores Stock variance Waste % Team retention Staff engagement Training completion Store cleanliness Operational compliance Skills & Experience Essential Minimum 2 years' experience managing a fast-paced hospitality or retail operation. Strong leadership and coaching skills. Excellent organisational abilities. Commercial awareness. Ability to analyse business performance. Excellent communication skills. Strong problem-solving ability. Confident using POS systems and Microsoft Office/Google Workspace. Passion for customer service. Desirable Experience within speciality coffee, cafés or premium hospitality. Food Safety Level 3. Personal Licence (where applicable). First Aid qualification. Personal Attributes The successful Store Manager will be: A natural leader. Positive and energetic. Hands-on and willing to support wherever needed. Calm under pressure. Highly organised. Commercially minded. Detail-oriented. Passionate about delivering exceptional customer experiences. Committed to developing people. Flexible and adaptable. Results-driven with a continuous improvement mindset. Working Hours This is a full-time role requiring flexibility to work evenings, weekends and public holidays in line with business needs. What Success Looks Like A successful Store Manager at TEASE will: Build a high-performing, engaged team. Deliver consistently exceptional products and customer experiences. Achieve sales and profitability targets. Maintain excellent operational and food safety standards. Develop future leaders within the business. Create a store culture where quality, teamwork, accountability and hospitality are at the heart of everything we do.

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  • Room Leader
    Room Leader
    19 days ago
    £13.5 hourly
    Full-time
    London

    Room Leader Job Description To lead the day-to-day running of the nursery room, ensuring children receive outstanding care, learning, and development opportunities in line with the Early Years Foundation Stage (EYFS). The Room Leader is responsible for maintaining a safe, stimulating, and inclusive environment, leading the room team, and ensuring high standards of practice are consistently achieved. Key Responsibilities Leadership and Room Management · Lead the day-to-day management and organisation of the nursery room.· Supervise, support, and motivate practitioners within the room.· Plan staff deployment to ensure children's needs and statutory ratios are met.· Monitor the quality of practice within the room and provide guidance and support to staff.· Ensure room routines operate smoothly and effectively.· Maintain high standards of cleanliness, organisation, presentation, and resources.· Support the induction, mentoring, and development of new staff, students, and apprentices.· Communicate effectively with management regarding room performance, staffing, and children's needs. Childcare and Learning · Deliver high-quality care and education in accordance with the EYFS and Birth to Five Matters.· Lead curriculum planning and provide engaging, stimulating learning opportunities.· Monitor children's progress and ensure observations, assessments, and learning records are accurate, meaningful, and completed on time.· Support children's individual learning, development, wellbeing, and next steps.· Ensure inclusive practice that meets the needs of all children, including those with additional needs.· Promote positive behaviour, independence, and emotional wellbeing. Safeguarding and Welfare · Safeguard and promote the welfare of all children at all times.· Ensure safeguarding procedures are followed and concerns are reported promptly.· Maintain effective supervision and ensure statutory staff-to-child ratios are met.· Ensure compliance with health and safety procedures, risk assessments, and welfare requirements.· Oversee the accurate completion of accident, incident, medication, and care records.· Promote children's health, hygiene, and wellbeing throughout the day. Parent Partnerships · Build and maintain positive, professional relationships with parents and carers.· Share information regarding children's learning, development, and wellbeing.· Lead parent meetings, progress reviews, and support transition arrangements.· Work collaboratively with families and external professionals where appropriate. Professional Responsibilities · Ensure full compliance with nursery policies, procedures, and statutory requirements.· Maintain accurate room records and documentation.· Attend and contribute to staff meetings, supervision sessions, and training.· Support the continuous improvement of the nursery through reflective practice.· Maintain confidentiality and professional standards at all times.· Undertake any other reasonable duties requested by management. Person Specification Essential · Level 3 Early Years Childcare qualification.· Minimum 1 years' experience working with children aged 0–5 years.· Previous experience leading or supervising an Early Years team.· Strong knowledge of the EYFS, Birth to Five Matters, safeguarding, and child development.· Excellent leadership, organisational, and communication skills.· Ability to lead by example and motivate others.· Good understanding of health and safety and statutory welfare requirements.· Ability to work independently, prioritise workloads, and make informed decisions.· Commitment to safeguarding and promoting the welfare of children.

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  • General Manager
    General Manager
    22 days ago
    £40000–£50000 yearly
    Full-time
    London

    Are you an experienced, driven, and passionate General Manager looking to lead a thriving pub? Whelans Pubs is seeking a hands-on leader who excels in fast-paced hospitality, is dedicated to delivering exceptional guest experiences, and committed to building high-performing teams. As General Manager, you will fully own your business, driving sales, profitability, and operational standards, while fostering a welcoming atmosphere for every guest. You'll be an energetic, visible leader, setting high standards and inspiring your team daily. Commercially aware and passionate about hospitality, you'll confidently make decisions and be motivated by creating pubs guests love to visit. Key Responsibilities • Leadership, • Lead, inspire, and develop your management and bar teams., • Recruit, train, and retain exceptional team members., • Create a positive, motivated, and accountable working culture., • Conduct regular team meetings, coaching sessions, and performance reviews., • Manage staffing levels and rotas in line with business needs., • Commercial Performance, • Take full responsibility for achieving weekly and monthly sales targets., • Drive wet sales, food sales, and overall profitability., • Maximise opportunities through events, entertainment, and seasonal promotions., • Monitor labour costs, GP margins, and controllable expenses., • Analyse business performance and implement action plans to improve results., • Customer Experience, • Deliver exceptional customer service standards every day., • Resolve customer complaints professionally and efficiently., • Build strong relationships with regular guests and the local community., • Maintain consistently high review scores across online platforms., • Operations, • Ensure the venue is presented to the highest standards at all times., • Maintain excellent cleanliness throughout both front and back of house areas., • Ensure full compliance with all company operating procedures., • Complete daily, weekly, and monthly compliance checks diligently., • Financial Control, • Manage cash handling procedures accurately., • Complete precise banking and financial reporting., • Control stock effectively through regular stock takes and ordering., • Investigate and minimise stock losses and wastage., • Maintain strong cost controls across all aspects of the business., • Compliance, • Ensure full compliance with: Licensing legislation, Health & Safety, Food Safety, Fire Safety, Employment legislation, Challenge 25 procedures, and Company policies., • Marketing & Business Development, • Drive local marketing initiatives to increase visibility., • Promote live sport, entertainment, and food offers., • Ensure social media channels are regularly updated with high-quality content., • Build relationships with local businesses, charities, and community groups., • Identify opportunities to increase footfall and revenue. What We’re Looking For • Essential, • Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar environment., • Strong leadership and people management skills., • Commercially focused with a proven track record of sales growth., • Excellent financial understanding, including labour and Gross Profit (GP) control., • Personal Licence holder (or willing to obtain one)., • Strong understanding of licensing and regulatory compliance., • Exceptional communication skills, both written and verbal., • Excellent organisational ability and attention to detail., • Flexible to work evenings, weekends, and bank holidays as required., • Desirable, • Experience managing food operations., • Experience delivering live entertainment and sporting events., • Cellar management knowledge., • First Aid qualification., • Level 2 Food Safety certification. Key Performance Indicators (KPIs) • Sales growth, • Profitability, • Labour percentage, • Gross Profit performance, • Stock variance, • Wage control, • Customer satisfaction, • Mystery visit results, • Audit compliance, • Team retention, • Employee engagement, • Online review scores, • Health & Safety compliance, • Licensing compliance What We Offer • Competitive salary, • Performance-related bonus scheme, • Clear career progression opportunities, • Ongoing training and professional development, • Company pension scheme, • Employee discounts, • Company social events, • Supportive Operations Team, • Recognition and reward programmes Our Values • People – Investing in our teams and creating opportunities for success., • Standards – Delivering excellence in everything we do., • Fun – Creating memorable experiences for our guests and our teams. If you’re ready to take ownership of a successful pub and build an exceptional business, we’d love to hear from you.

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  • Kitchen Crew Lead - IMMEDIATE START
    Kitchen Crew Lead - IMMEDIATE START
    23 days ago
    £13–£16 hourly
    Full-time
    Beckenham

    Sweet Jerk is all about good food, good vibes, and real Caribbean flavour. We serve tasty, feel-good food fast — not fancy, just proper flavour done right. We’ve been open in Beckenham for just over a year and we’re growing fast — with big plans to open more sites. This is your chance to join a team that’s building something special and help shape how our kitchens run. The Role We’re looking for a Kitchen Crew Lead — someone who’s worked in a busy kitchen and knows how to run a smooth shift. If you’ve led or trained others in places like Nando’s, Wingstop, Five Guys, or McDonald’s, this will feel familiar. You’ll be the one keeping the kitchen organised, supporting your crew, and making sure every meal hits Sweet Jerk standards. You’ll also help new starters learn the ropes, keep on top of prep, and make sure the kitchen always runs clean, safe, and smooth. Key Responsibilities • Lead and motivate the back-of-house team to deliver high-quality, consistent food at speed., • Manage prep levels, ticket times, and service flow for smooth, efficient operation., • Train and develop team members to follow Sweet Jerk standards in quality, safety, and presentation., • Oversee daily stock checks, par levels, and deliveries, keeping waste low and efficiency high., • Ensure food-safety, SFBB logs, and hygiene standards are met at all times., • Support rota planning, shift cover, and clear communication with the front-of-house team., • Jump on the line when needed — lead by example and bring positive energy to every shift. What We’re Looking For ✅ 2 + years’ experience in a fast-paced kitchen.✅ 1 + year in a supervisory or management role (e.g. Kitchen Crew Lead, BOH Supervisor, Shift Leader, Assistant Manager).✅ Strong organisational skills and the ability to stay calm under pressure.✅ A natural motivator who builds positive team culture.✅ Flexibility to work evenings and weekends.✅ A passion for Caribbean food, culture, and customer experience. Why You’ll Love Working at Sweet Jerk ⭐ We’re building a brand from the ground up — you’ll help shape it.⭐ Big opportunities for growth as we open more restaurants.⭐ Supportive, family-style team culture (we call our team Jerk Stars).⭐ Great food, great people, and plenty of good vibes.⭐ Free staff meals and training provided. How to Apply If you’re a natural leader who loves a fast-paced kitchen and wants to help grow something fresh, we’d love to hear from you.Apply now with your CV and a short message telling us why you’d be a great fit for Sweet Jerk Job Type: Full-time Application question(s): • What experience do you have with Caribbean cuisine, and if none, what interests you in working with it?, • Are you available to work evenings and weekends? Experience: Kitchen management: 1 year (preferred)

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