Quality improvement jobs in United Kingdom

Job Summary We seek a dedicated and experienced Shift Manager to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As a Shift Manager, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Responsibilities - Supervise and lead a team of staff members during shifts, ensuring efficient operations and high-quality service. - Oversee food preparation processes, ensuring adherence to food safety regulations and culinary standards. - Manage inventory levels and assist with ordering supplies as needed to maintain operational efficiency. - Train new employees on company policies, procedures, and best practices in food preparation and customer service. - Handle customer inquiries and complaints promptly, ensuring satisfaction and maintaining the establishment's reputation. - Collaborate with other managers to implement strategies for improving service quality and operational efficiency. - Maintain cleanliness and organisation of work areas in accordance with health and safety regulations. Skills - Proven leadership abilities with experience in team management within the restaurant industry. - Strong knowledge of culinary practices, food safety standards, and food preparation techniques. - Excellent supervisory skills with the ability to motivate and guide staff effectively. - skills is an advantage, enhancing the overall guest experience. - Exceptional communication skills, both verbal and written, to interact effectively with team members and customers. - Ability to work under pressure in a fast-paced environment while maintaining attention to detail. - A proactive approach to problem-solving with strong organisational skills. Join our team as a Shift Manager where you can make a significant impact on our operations while developing your career in the hospitality industry! Job Types: Full-time, Permanent ** Pay: £12.50-£18.00 per hour** ** Expected hours: No less than 35 per week** ** Additional pay: Tips** Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: 15/04/2025

Staff management: Recruit, train, and motivate staff Market the restaurant: to improve sales through a proven track record Customer service: Handle customer complaints and ensure a high level of service Menu planning: Collaborate with chefs to create menus Shift management: Organize schedules for kitchen and wait staff Budgeting: Manage stock control and budgets Health and safety: Ensure the restaurant complies with health and safety regulations Event planning: Create plans for large events Business performance: Oversee the restaurant's business performance and quality standards Marketing and business development: Develop strategies for marketing and business development Skills Communication: Be able to communicate well with staff, customers, and suppliers Critical thinking: Be able to make decisions to ensure the restaurant runs efficiently Goal setting: Be able to set goals for the restaurant and its staff

The "preamble" Before we get started on the usual jargon about how good we are, let's be real about this. We've got a pretty nice vibe here and we do genuinely care about hiring great people and treating them well so that they will stay and grow with us, but as most hospitality businesses know, we can't offer you a sweet little Monday to Friday gig with a million posh perks (like big banks do!). As much s we would love to.... We're lucky to have a very decent owner, 3 pretty cool locations, and a nice team of humans who are here to provide an amazing service to our guests first and foremost, and also to have a great time working with a solid team. Now, who would choose a bank over that?! Right, now to the usual... Who are we? A cultural landmark with a rich history in music and film, Olympic Studios has been lovingly restored back to film as an independently owned, boutique three-screen cinema with a buzzy Café & Dining room on the ground floor, and private Members Club upstairs. ** What are we looking for?** We are looking for a motivated, versatile and experienced Chef de Partie to join our busy kitchen, delivering a modern European menu to both upstairs members’ club and the cafe and bistro on the ground floor. What will you be doing day to day? · Working with the Head Chef and the kitchen team to maintain high standards in the quality of food both in its flavour, preparation and its presentation · Ensuring that each dishes is prepared and cooked with pride, according to our standards · Working as part of a great team to ensure a smooth and high-quality service in a supportive environment · Training, guiding and and mentoring other junior chefs (DCDP and Commis chefs) · Maintain a detailed knowledge of the full menu and be able to explain dish descriptions/allergens · Ensuring stock is rotated and labelled correctly within your sections · Ensure your work areas/spaces are clean at all times · Assist filling out daily due diligence checks and checklists to assist your team in subsequent services · Making sure all checklists and cleaning rotas are adhered to · Working in all areas of the kitchen depending on the daily needs Preparation of a whole range of food but with a particular emphasis on pastry · To observe all Company Food Hygiene and Health and Safety policies in line with required food safety standards · To assist the Head Chef, to check the completeness of all food and kitchen equipment sent to each function · To assist the Head Chef to check the completeness of all suppliers’ deliveries and the correctness of their invoices · To set out, maintain and monitor high standards of cooking and presentation · Ensuring that all completed food is correctly wrapped, labelled, and put in out-fridge for each event · To ensure that all completed jobs are fully checked off before it leaves the unit · To work closely with Head Chef and other chefs at each event to ensure that the function runs smoothly · To liaise and work closely with the Café and Restaurant teams What we are looking for (if you do not fill all of these criteria, we may still have opportunities for you) · A minimum of 2 years’ experience as a Chef · Great knowledge on health and safety, especially food safety · Willingness to play a key part in a well performing team · Ability to work under pressure in a fast-paced environment · Commitment and drive · The ability to attend and undertake all required training · A genuine passion for food · Confident communication skills · Attention to detail How can you apply? What do we offer? · Staff cinema screenings and free cinema tickets (see? this is unique!) · Discounted dining (we would expect nothing less) · A really (honestly) great and supportive Head Chef (not a scary one) · Career progression (as expected) · 28 days holiday (we wish we could offer more) · Cycle to work scheme (the usual jargon- look, we're trying to improve at least!!!)

AZ Catalyst is a UK-based consultancy dedicated to supporting startups and SMEs across various sectors. We specialise in helping innovative businesses grow through strategic planning, funding guidance, and tailored support services. Our team is passionate about quality, impact, and delivering measurable results. As part of our ongoing expansion, we are seeking a skilled and committed Quality Control Technician to ensure excellence across our operations. **Job Overview:** As a Quality Control Technician, you will be responsible for monitoring, inspecting, and testing processes and outputs to ensure compliance with internal standards and regulatory requirements. You will play a critical role in maintaining the integrity and consistency of our services and deliverables, identifying quality issues, and helping implement continuous improvements. **Key Responsibilities:** 1. Perform detailed inspections and quality checks on operational procedures, outputs, and documentation 2. Evaluate processes for compliance with company policies, client expectations, and applicable standards (e.g., ISO, regulatory frameworks) 3. Record, report, and analyse quality data and metrics to identify trends and potential areas for improvement 4. Collaborate with project and service delivery teams to identify root causes of quality issues and recommend corrective/preventive actions 5. Maintain and update quality control documentation, including checklists, reports, and compliance logs 6. Assist in the preparation and execution of internal and external audits 7. Participate in quality training and contribute to the development of best practices within the company 8. Support continuous improvement initiatives across all areas of the business **Candidate Requirements:** 1. Proven experience in a Quality Control or Quality Assurance role (minimum 1-2 years preferred) 2. Familiarity with quality management systems, tools, and standards (e.g., ISO 9001, Six Sigma principles, or industry-specific QA practices) 3. Excellent attention to detail, organisational skills, and analytical thinking 4. Strong problem-solving ability and capability to work with cross-functional teams 5. Proficiency in using Microsoft Office (Word, Excel, etc.) and quality-related software or tools 6. Clear communication skills, both written and verbal 7. Ability to manage multiple tasks and prioritise effectively in a fast-paced environment What We Offer: 1. Competitive salary and benefits 2. Opportunities for professional growth and development 3. A supportive and collaborative team environment 4. The chance to contribute to exciting, high-impact projects with innovative companies

🚀 We're on the hunt for passionate Head Pizza Chefs to join our team in London. If you love making great pizza and want to do it in a place you love–let's talk! 🍕💥 10 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. We work hard because we think pizza makes people happier. As a Head Chef, you’ll be a specialist in creating the best Neapolitan Pizza’s, and for every guest to leave with a full belly, and already planning their next visit. You’ll also be accountable for: Team Management & engagement. Recruitment, training, and succession planning. Heath & safety compliance. Stock management. Successful guest pizza launches. Kitchen maintenance management. Food quality auditing. Reporting. Whilst skills are important, representing our values is just as important too. These shape our team culture. ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team. ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work. ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong. ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. Don’t take our word for it. In our most recent ‘happiness survey’ (team feedback survey)… Over 200 people said the thing they love most about working at Pilgrims is their team. Over 100 people said their favourite pizza perk was the amount of free pizza they get. And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? up to £45k salary + tronc starting at £7k annually with the possibility for more + bonus. 45hr week over 5 days. Serious career development - We are opening 4 pizzerias this year & next. On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years). Some of our favourite Pizza Perks include... 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work. Team trips to Naples & beyond to meet suppliers & try new pizzerias A tasty bonus every time you refer a friend to join. Free food & espresso every day - whole menu available & also deals with other restaurants A free after-work drinks (soft, beer or gin) 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you’ve got this far down the job advert, it might mean that we’re a perfect match. Click the apply button and one of the team will reach out to you soon. Ciao!

Join the Pittagoras Team as a Supervisor – Tooting Broadway Pittagoras has proudly served our community for over four years, and as we continue to grow, we’re looking for a vibrant, ambitious, and dedicated individual to join our team as a Supervisor at our Tooting Broadway site. This is a fantastic opportunity to support the daily running of the store, guide a passionate team, and help uphold the high standards Pittagoras is known for. Role Purpose: As a Supervisor, you play a key role in supporting smooth daily operations and ensuring every customer has a great experience. You will lead by example in food preparation, service, and teamwork. You’ll help train and guide team members, support the Store Manager, and keep things running efficiently on shift. Key Responsibilities: ● Service Preparation: Help ensure the store is ready for service, including the correct amount of gyros on the spit and prepared items, supporting effective service and minimising waste. ● Uniform and Hygiene: Maintain a smart, clean uniform and follow all hygiene and safety protocols. ● Quality Standards: Follow the gyros and prep management systems to ensure food meets Pittagoras’ high-quality standards. ● Team Support: Assist with onboarding and supporting new and existing team members. Be a go-to person on shift and help drive team morale. ● Store Operations: Supervise all areas of the store during your shift. Report any issues or concerns to the Store Manager or Operations Manager as needed. ● Compliance: Follow and help enforce all food safety, health & safety, and hygiene regulations, as well as Pittagoras’ internal procedures. ● Profitability Support: Help reduce waste, follow recipes accurately, and assist in managing stock levels efficiently. ● Scheduling and Ordering: Support the Store Manager with rota planning and supplier ordering as needed. Requirements: ● Previous experience in a supervisory or senior team member role, ideally within hospitality or food service. ● Good command of the English language. ● Food Safety Level 2 certification (or willingness to complete). Competency/Behavioural Indicators: ● Be a strong team player with flexibility and reliability. ● Maintain a professional and positive attitude. ● Deliver exceptional customer service with a can-do mindset. ● Have a passion for food, service, and high standards. ● Show great communication skills and attention to detail. ● Be open to working varying shifts, including evenings and weekends. Our Behaviours: ● Creating Empathy ● Building Confidence ● Making it Happen ● Improving Performance ● Growing Talent ● Influencing Others People Management Responsibility: ● Support a team of 6–10 people during your shift. ● Assist the Store Manager in leading by example and keeping the team motivated, efficient, and focused.

We have an exciting opportunity for a motivated Chef de Rang to join our passionate team at the three Michelin starred Restaurant Gordon Ramsay, located in Chelsea. Established in 1998, Restaurant Gordon Ramsay is our flagship destination, the jewel in the crown of Gordon Ramsay Restaurants. Holding three Michelin stars since 2001, the restaurant provides elegant modern French cuisine using only the finest seasonal ingredients and employing both classic and modern techniques. Restaurant Gordon Ramsay is a true mark of excellence, quality, and consistency, combining contemporary elegance and unparalleled service. Lead by Chef Patron Matt Abe. Matt upholds the history and prestige of the restaurant by maintaining the constant pursuit of perfection. Open for Lunch & Dinner Tuesday-Saturday. Closed Sunday & Monday. We are ideally looking for candidates who: · Have previous experience working within a Michelin Star environment · Are passionate about delivering the highest levels of service to our guests in an engaging and informative way · Be able to work effectively as part of a team and build rapport with our guests and the team · Desire to continuously learn and improve both knowledge and skills What you do as a Chef de Rang: · You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences · You’re confident to run a section and supervise the junior members of the team · You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience · You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What we offer you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · 30% Discount on bookings for your Friends & Family in all UK Restaurants · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

10 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. We work hard because we think pizza makes people happier. As a Second Chef, you’ll be a specialist in creating the best Neapolitan Pizza’s, and for every guest to leave with a full belly, and already planning their next visit. You’ll also be accountable for: Team leadership. Heath & safety compliance. Stock management. Successful guest pizza launches. Kitchen maintenance management. Food quality auditing. Whilst skills are important, representing our values is just as important too. These shape our team culture. ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team. ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work. ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong. ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. Don’t take our word for it. In our most recent ‘happiness survey’ (team feedback survey)… Over 200 people said the thing they love most about working at Pilgrims is their team. Over 100 people said their favourite pizza perk was the amount of free pizza they get. And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? £32,000 - £37,000 +Tronc annually starting at £7k with the possibility for more, plus bonus. 45hr week over 5 days. Serious career development - We are opening 4 pizzerias this year & next. On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years). Some of our favourite Pizza Perks include... 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work. Team trips to Naples & beyond to meet suppliers & try new pizzerias A tasty bonus every time you refer a friend to join. Free food & espresso every day - whole menu available & also deals with other restaurants A free after-work drinks (soft, beer or gin) 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you’ve got this far down the job advert, it might mean that we’re a perfect match. Click the apply button and one of the team will reach out to you soon. Ciao!

The Pachamama family is proudly delivering an exceptional guest experience at the venues in central London. Our dishes, inspired by Peruvian and Greek cuisine, offer guests a fantastic culinary journey through bold flavours and authentic culinary traditions. As a seasoned Demi Chef , we anticipate your readiness to bring your top performance and culinary flair to our team. Duties and Responsibilities: - Takes care of daily food preparation to meet the standard and the quality set by the Restaurant. - Coordinates daily tasks with the Chef de Partie. - Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation. - Establishing and maintaining effective working relationships. - Personally responsible for hygiene, safety and correct use of equipment. - Checks periodically expiry dates and proper storage of food items in the section. As our Demi Chef , we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best , we continuously improve and never settle. If this sounds of interest to you, please Apply . Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

Responsibilities Oversee daily office operations and ensure a productive work environment. Manage office supplies and inventory, ensuring all necessary materials are available. Supervise administrative staff and provide guidance to enhance team performance. Maintain accurate records and documentation, including employee files and office policies. Assist with human resources tasks such as onboarding new employees and managing personnel records. Communicate effectively with team members and external stakeholders, fostering a positive workplace culture. Utilise QuickBooks for financial record-keeping and assist in budget management. Handle incoming calls professionally, addressing inquiries or directing them to appropriate personnel. Implement organisational systems to improve efficiency within the office. Requirements Proven experience in an office management or administrative role. Strong organisational skills with attention to detail. Excellent communication skills, both verbal and written. Proficient in using QuickBooks and other office software applications. Experience in supervising teams and managing human resources functions is advantageous. Accurately multitasking in a pressured environment. Computer literate with sales and office based task handling experience is preferred. Managing employee schedules and potential conflicts Taking inventory of office supplies and order more if needed Helping establish and maintain office procedures Assisting senior management team when needed Dealing with staff recruitment Attending seminars and training Willing to adapt and work together in pursuit of our mission. Ability to multitask effectively while maintaining high standards of work quality. Ensure a prompt response to all inbound customer/Staff enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems. Timely preparation of sending quotes. Build and maintain relationships with new and existing customers through regular follow-up calls. Develop and implement sales strategies to meet and exceed assigned sales targets. Confident communicator by phone and email. A proactive approach to problem-solving with strong decision-making capabilities. If you are an enthusiastic individual who thrives in a dynamic environment and possesses the necessary skills to excel as an Office Manager, we encourage you to apply for this exciting opportunity. Job Types: Full-time, Permanent Pay: £38,700.00 per year Schedule: Monday to Friday Work Location: In person Reference ID: EVCO 006 Expected start date: 02/06/2025

KEY DUTIES AND RESPONSIBILITIES: i. Plan, organise, and oversee daily catering operations for quality service delivery. ii. Recruit, train, and supervise catering staff including chefs, servers, and support workers. iii. Design and revise menus in collaboration with chefs and dieticians, considering dietary needs, customer preferences, and seasonal availability. iv. Ensure food presentation and taste meet quality standards. v. Create and manage budgets for catering services & Monitor expenditure and work towards achieving financial targets. vi. Source quality food and beverage supplies at competitive rates. vii. Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit. viii. Ensure high levels of customer satisfaction through personalised and professional service. ix. Monitor food quality, service standards, staff performance and Identify areas for improvement and implement operational changes. x. Ensure compliance with food safety regulations, health standards, and licensing laws.

You are in command! A leader with strong organisational skills who can prioritise, delegate and maintain staff focus, ef9iciency and productivity in fast-paced operations. Drive and maintain speci9ied operational, hygiene standards whilst complying with all legal requirements. Achieving budget targets for food cost and labour cost whilst always delivering high food quality. Responsibilities Meet the speci9ied food quality and speed of service standards as measured by established performance ratings such as customer feedback. Improve food quality and service delivery based on business and business reporting. Consider and positively impact the health and wellbeing of colleagues and team members. Proactively inform the Head of Operations of under performers and high achievers within the kitchen team. Ensure that the kitchen team meet company standards of food quality and spec adherence. Recognise future leaders of the business and to in their development. Maximise team performance through managing, engaging and coaching team members and to be responsible for this in the absence of the Head Chef. Be accountable for decision-making in the kitchen during shift and when mot through delegation and strong leadership. To strive for positive resolutions of issues arising in the restaurant and ensure the relevant people are kept informed. Keep colleagues and team members well informed of relevant updates from your Operations Manager and Head Of9ice. Minimise any misunderstandings by ensuring that all messages are communicated clearly and are understood by guests and colleagues. Ensure the delivery of budgeted GP whilst meeting company standards of food quality when managing the shift. Keep kitchen costs within budget (i.e. labour costs, energy costs and disposables costs). Prevent theft through being diligent and by applying company security standards and measures. Responsible for completing daily due diligence records when on shift. Continuously improve the kitchen’s operating standards. Order stock when required in line with set par levels. Actively communicate any issues arising with suppliers to the Head of Operations Ensure that any damaged, dangerous, or faulty equipment and 9ittings are communicated to the Manager on Duty (Mikkeller) Ensure that the kitchen is fully prepared, maintained and closed down in line with company standards. Ensure that food is prepared following all operational, hygiene and health & safety standards requirements. Ensure kitchen stock de9icit is at a minimum by being responsible for the security of food stock whilst on duty, recording wastage, regular stock rotation and putting away deliveries once checked off. Ensure that kitchen equipment is used and maintained in line with operating standards.

We are looking for dependable, enthusiastic individuals to join our team as Mystery Shopper. In this role, you will use company-provided funds to purchase and evaluate assigned products from various retailers. After thorough testing, you will provide honest, detailed reviews to help enhance customer experiences and product quality. This high-paying position requires minimal hours and offers flexibility in scheduling. Responsibilities: • Utilize company funds responsibly to acquire assigned products. • Assess and test products following provided guidelines. • Compose comprehensive and truthful reviews of the products. • Offer feedback on your shopping and product testing experiences. • Meet deadlines and adhere to company procedures. Requirements: • Must be 18 years or older. • Energetic, positive attitude with keen attention to detail. • Trustworthy and capable of managing company funds responsibly. • Strong written communication skills for crafting reviews. • Ability to follow instructions and meet deadlines. • Reliable access to transportation for in-store purchases or online shopping. What We Offer: • Competitive pay for minimal work hours. • Flexible schedule to accommodate your lifestyle. • Opportunity to test and keep free products. • Chance to contribute to improving products and customer experiences. Join us as a Mystery Shopper and turn your shopping experiences into a rewarding opportunity!

Urban Rose Beauty Chiswick are looking for a full time or part time Nail tech to join our team! This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! We are currently looking for a full- time or part - time nail tech specialising in manicures and pedicures, to become part of our passionate and dedicated team. About the position Your responsibilities and the qualities we're looking for. As a nail Technician you’ll play a crucial role in providing exceptional nail treatments and services to our clients. Provide luxury manicures & pedicure and nail treatments. Apply CND Shellac and other high-quality nail polish brands. Hand and Foot Massage Client Consultations: Create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest salon products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full body massage. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 2 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A small, friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on Margaret Dabbs London Manicure & Pedicure protocols and Product training Increase in holiday entitlement with longevity Commission on all retail products sold and treatments performed Company pension scheme Staff discount on products and treatments Employee referral scheme

We're hiring for a Senior Software Engineer within our fundamental modelling team. The primary goal of this team is to improve the predictive power of our models based on historical event data. The quality of our models is incredibly important to us and improvements on our models directly impact financial performance. You'll be working closely with researchers, helping maintain trading infrastructure, and helping the team scale and improve the systems at the heart of the business. You'll be working on data pipelines, build, support systems and infrastructure. A very wide ranging role requiring extensive experience across multiple technologies. The ideal candidate will be highly creative and enjoy generating new, innovative ways to tackle problems and suggesting improvements to existing methodologies; you'll have a high level of autonomy to design and implement tooling and systems in a way you feel would be best suited to the problem at hand. A strong knowledge of operating systems, networks, software architecture and practical experience in deploying that knowledge is essential. Knowledge of sports betting or horse racing, which this team focuses on, isn’t required. We are a hybrid working company, with staff coming into the office in London every Thursday, plus any other days they like, working remotely at home the rest of the time. Our typical working hours are 10 am to 6 pm UK time, Monday to Friday, but we support flexible working and trust our team to manage their own schedules to meet their goals. We're targeting Senior Developers for this role, ideally with several years of experience in mission-critical systems where precision, reliability, and fault tolerance are paramount. Our interview process is as follows: A brief screening call to give you some more information about the role, answer any of your initial questions and to check your suitability for the role. A 60 minute technical interview with our CTO and/or Team Lead, discussing your previous experience and also discussing some systems design challenges and how you'd approach them A collaborative coding assessment day, working with one of our team on some sample problems. This isn't leetcode, it's more about systems design and your approach to tradeoffs. This will last from 10am until 4pm UK time. An in person "meet the team" at our London office. Requirements At least one, ideally both of: A degree in a technical subject from a top university demonstrating your ability to grasp and apply complex concepts. Several years of senior-level experience in teams building mission-critical systems where precision and reliability are essential to success. Demonstrated professional expertise in the following areas: Fluency in multiple programming languages, with substantial experience in Python as a priority. Development and maintenance of Continuous Integration (CI) pipelines. Complex deployments on AWS Docker or comparable containerization technologies. Nice to have experience: Experience using numpy/pandas/torch/etc Experience with Golang Benefits Our salary range for the role is £40,000 to £80,000, depending on experience and interview performance. List of benefits: Participation in the uncapped company bonus scheme, typically 10-20% of salary depending on experience. 10% matched pension contributions Private healthcare insurance Long term illness insurance Gym membership Choose your own hardware & setup for your development environment.

If you are enthusiastic about self-development and embrace opportunities to improve your skills and knowledge whenever possible, you could build a long and rewarding career as a Sous Chef, progressing to a role as a Head Chef if desired. A Sous Chef reports directly to the Head Chef. The role is made up of many varying responsibilities including: Directing the food preparation process and delegating tasks Cooking and preparing high quality dishes Assisting the Head Chef to create menu items, recipes and develop dishes Supervising all kitchen stations Supervising, motivating and working closely with other Chefs of all levels Being responsible for health and safety Being responsible for food hygiene practices  Ensuring food quality and excellent standards are maintained for all dishes created Assisting with determining food inventory needs, stocking and ordering Ensuring the kitchen meets all regulations including sanitary and food safety guidelines To land a job as a Sous Chef you will need: Level 1 and 2 Food Safety Awards Level 2 Health and Safety in the Workplace Award Minimum 2 years relevant experience Awareness of manual handling techniques Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety  Experience of kitchen equipment Experience of dangerous equipment such as knives Competent level of English spoken and written

Pittagoras has proudly served our community for over four years, and as we continue to grow, we’re looking for a vibrant, ambitious, and dedicated individual to join our team as a Store Manager at our Tooting Broadway site. This is a fantastic opportunity to lead a passionate team, drive daily operations, and uphold the high standards Pittagoras is known for. Role Purpose: Our Store Managers ensure our operations run smoothly, providing a memorable and magical place to work. As a Store Manager, you will model excellence in food preparation and service, ensuring a unique customer experience. You will also train new team members to uphold our high standards, making Pittagoras an employer of choice. Key Responsibilities: ● Service Preparation: Ensure the store is set up and ready for each service with the right amount of gyros on the spit and prep, balancing quick service needs with food cost management to avoid wastage. ● Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and protective clothing as required. ● Quality Management: Adhere to the gyros and prep management system according to the prep guide, ensuring our gyros meet the highest quality standards. ● Team Development: Recruit, train, and coach new starters and current team members to Pittagoras standards. ● Store Standards: Monitor all sections of the store and report any poor performance to the Operations Manager. Follow all Pittagoras systems and processes, including compliance with Food and Hygiene standards, Health & Safety, and opening and closing procedures. ● Profitability: Contribute to Pittagoras' profitability by following recipes and controlling food costs and wastage. Manage P&L budgets and profitability of the business. ● Scheduling and Ordering: Create weekly rotas, manage holiday cover, and order from suppliers according to par levels. Requirements: ● Proven management experience. ● Good command of the English language. ● Food safety level 2 certification. Competency/Behavioural Indicators: General Overview: ● Be a great team player and possess a high level of flexibility. ● Exhibit a professional attitude and approach, aligned with our company values. ● Display a can-do attitude with a sincere and courteous approach to customers and team members. ● Have a passion for cooking and customer service, aspiring to deliver the highest quality. ● Possess excellent communication skills and a strong customer service ethic. ● Be flexible regarding availability to work hours and location. ● Our Behaviors: ● Creating Empathy ● Building Confidence ● Making it Happen ● Processing Information ● Improving Performance ● Creating Ideas ● Facilitating Interactions ● Gathering Information ● Growing Talent ● Influencing Others People Management Responsibility: ● Direct and Indirect Reports: ● Manage a team of 6-10 people.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Head Waiter/Waitress at Fallow, you will play a key leadership role in delivering an exceptional dining experience, ensuring seamless service, and mentoring the front-of-house team. With a deep understanding of our menu, service standards, and guest expectations, you will lead by example to create a warm, professional, and memorable experience for every guest. Key responsibilities: - Oversee and support the front-of-house team to maintain outstanding service standards. - Provide warm, attentive, and knowledgeable service, ensuring guests feel valued. - Guide guests through the food and drink menus with expert recommendations and pairings. - Coordinate with the kitchen and bar teams to ensure smooth communication and timely service. - Maintain high levels of organization, cleanliness, and adherence to health and safety regulations. - Assist in training and mentoring junior team members, fostering a culture of excellence. - Handle guest inquiries, requests, and concerns with professionalism, ensuring swift resolution. - Support management with service operations, including opening and closing procedures. About you: - Proven experience as a Head Waiter or senior front-of-house role in a high-quality, fast-paced restaurant. - Passion for hospitality, food, sustainability, and delivering outstanding guest experiences. - Strong leadership, communication, and interpersonal skills. - Attention to detail, problem-solving ability, and the capacity to thrive under pressure. - A proactive, team-oriented attitude with a commitment to continuous improvement. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - No structured uniform, celebrate your individuality. - Staff meal during your shift. - Holiday increment with length of service. - Enhanced parental leave. - Sabbaticals. - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Dark Kitchen Manager | £32,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for an exceptional manager to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Dark Kitchen Manager 45 hours per week | Sunday to Thursday We’re looking for someone passionate, energetic & extremely organised to manage our dark kitchen in Acton To manage our team of Kitchen Hands To implement & improve kitchen processes To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating To manage ordering, stock management & solve stock issues To report to General Manager, and Operations Director Expectations | Organisation, Efficiency, Communication, Energy Strong proficiency in efficient, quality food prep Ability to manage a small team through service hours Leadership and communication skills Positive energy and dedication to the team, the business & the role A growth-mindset, as a key job role within a company that's growing FAST, and creating new, exciting opportunities for our best team players Experience Requirements | 1-3 Years Experience cooking in a busy professional kitchen/casual dining restaurant Management and team leadership experience Hygiene qualifications Experience in a dark kitchen is preferable but not necessary Compensation | £32,500 per annum 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows

Pittagoras is seeking a vibrant, ambitious, and dedicated individual to join our team as a Store Manager for our site in Tooting Broadway. Pittagoras is expanding and needs a leader to ensure smooth and efficient daily operations while training and developing our team. This role is essential for optimizing store operations, maintaining high customer satisfaction, and upholding the quality standards Pittagoras is known for. Role Purpose: Our Store Managers ensure our operations run smoothly, providing a memorable and magical place to work. As a Store Manager, you will model excellence in food preparation and service, ensuring a unique customer experience. You will also train new team members to uphold our high standards, making Pittagoras an employer of choice. Key Responsibilities: ● Service Preparation: Ensure the store is set up and ready for each service with the right amount of gyros on the spit and prep, balancing quick service needs with food cost management to avoid wastage. ● Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and protective clothing as required. ● Quality Management: Adhere to the gyros and prep management system according to the prep guide, ensuring our gyros meet the highest quality standards. ● Team Development: Recruit, train, and coach new starters and current team members to Pittagoras standards. ● Store Standards: Monitor all sections of the store and report any poor performance to the Operations Manager. Follow all Pittagoras systems and processes, including compliance with Food and Hygiene standards, Health & Safety, and opening and closing procedures. ● Profitability: Contribute to Pittagoras' profitability by following recipes and controlling food costs and wastage. Manage P&L budgets and profitability of the business. ● Scheduling and Ordering: Create weekly rotas, manage holiday cover, and order from suppliers according to par levels. Requirements: ● Proven management experience. ● Good command of the English language. ● Food safety level 2 certification. Competency/Behavioural Indicators: General Overview: ● Be a great team player and possess a high level of flexibility. ● Exhibit a professional attitude and approach, aligned with our company values. ● Display a can-do attitude with a sincere and courteous approach to customers and team members. ● Have a passion for cooking and customer service, aspiring to deliver the highest quality. ● Possess excellent communication skills and a strong customer service ethic. ● Be flexible regarding availability to work hours and location. Our Behaviors: ● Creating Empathy ● Building Confidence ● Making it Happen ● Processing Information ● Improving Performance ● Creating Ideas ● Facilitating Interactions ● Gathering Information ● Growing Talent ● Influencing Others People Management Responsibility: ● Direct and Indirect Reports: ● Manage a team of 6-10 people.

🚀 We're on the hunt for passionate pizza chefs to join our latest opening in Brick Lane, East London. If you love making great pizza and want to do it in a place you love–let's talk! 🍕💥 12 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielli, to make the best Neapolitan pizza every day. We work hard because we think pizza makes people happier! As a Pizza Chef, you’ll be a specialist in creating the best Neapolitan Pizza’s, and for every guest to leave with a full belly, and already planning their next visit. You’ll also be accountable for prep, pizza quality, health & safety, and kitchen cleanliness. Whilst skills are important, representing our values is just as important too. These shape our team culture. ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team. ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work. ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong. ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. What's in it for you? £12.40 - 13.60 per hour (dipending on the level) + tronc starting at £3.25 per hour Serious career development - We are opening 4 pizzerias this year & next. On top of the standard 28 days holiday (full time), you will get an extra day for every year you work for us (up to 5 Years). Some of our favourite Pizza Perks include... 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work. Team trips to Naples & beyond to meet suppliers & try new pizzerias A tasty bonus every time you refer a friend to join. Free food & espresso every day - whole menu available & also deals with other restaurants A free after-work drinks (soft, beer or gin) 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you've got this far down the job advert, it might mean that we're a perfect match. Click the apply button and one of the team will reach out to you soon! Ciao!

About the job This is a full time permanent position, based in either London, United Kingdom (TAL UK Corporate Office) or Levallois Perret, Paris, France (TAL France Corporate Office). Due to the nature of the role across Europe, language proficiency in English and French is required. Additional European languages are highly desirable. The Ascott Limited's business in Europe is evolving and we are looking for a cluster level Food & Beverage Director covering the scope of our cluster operations in Europe. Our portfolio has a majority of serviced apartments and we are increasing the number of full service hotels within our operation. We are seeking an individual that thrives under constant change, has a diverse and strong F&B background (Europe and or Globally required) and has knowledge and eye for the details but has evolved to a more influence/leader. You will report to the Regional General Manager, Operations Europe, part of the business operations management team (Area and City Managers), alongside the Operations Excellence team driving the evolution of our F&B Offering across various brands and 3-, 4- and 5- star segments. The Food & Beverage Director, Europe will be responsible for: Development and implementation of strategic plans for F&B Operations aligned to Ascott's global goals & objectives Propose and steer the evolution of F&B offerings to meet the diverse requirements of the groups brands and property market segments Provide functional support to Property Managers (our Hotel General Manager's and Residence Manager's) with their day-to-day F&B operations, with focus on high standards of service, quality and efficiency, pushing for best practice Mentor and support the development of a high-performing F&B team fostering a culture of continuous improvement, working with stakeholders on learning & development plans for F&B staff Support with budgets, forecasts and financial performance, guiding revenue growth and cost efficiency Ensure F&B operations have compliance with local regulations, health & safety standards and company policies Lead with exceptional guest experiences by maintaining high standards of food quality service Establish and maintain strong relationships with vendors and suppliers, support with contract negotiating (lead by Procurement) and ensuring quality and cost-effectiveness Collaborate with cluster and global departments including Brand & Marketing, Sales, Human Resources and Operations to ensure cohesive and integrated strategies. Contribute to F&B group committee lead with global HQ To be successful in the role of Food & Beverage Director, Europe, we require: A minimum of 3 years in senior F&B management roles, preferably within a multi-country or regional context Experience with multiple brand segments (3-star, 4-star, 5-star, lifestyle) is highly desirable Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Advanced degree or relevant certifications are a plus In-depth knowledge of the European F&B market, including trends, regulations, and consumer preferences Possesses a creative and innovative mindset with a demonstrated understanding of brand differentiation and positioning. Strong leadership, communication, and interpersonal skills that align to a global business with proven ability to support complex operations and drive performance Proficiency in English and French is required. Additional European languages are highly desirable Flexibility for frequent business travel across Europe Working with us (if you will be based in London) provides the following benefits to you: Genuine career opportunities within our business with valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work at the office to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme to support your wellbeing Employee Recognition Awards and company/team events Following the probation period, access to Private Medical Insurance and our Europe staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited UK Corporate Office is a management company/support office for The Ascott Limited’s portfolio in Europe. At , we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Employer: Ascott Hospitality Management (UK) Limited Required skills: POS Systems, Inventory Management, Training Experience, Fast-Paced Experience, Fluent in English, Food Safety, Microsoft Office, Fluent in French, Point of Sale, Social Media, Culinary Degree/Training, Training in Mixology, Temperature Control Discussed at venue Department: F&B Management About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Club Manager – ARC Club Stratford Full-time | 40 hours per week | Monday to Friday, some weekend work on occasion Salary: £35,000 p.a. About ARC Club ARC Club is a neighbourhood coworking space designed for the future of flexible work. We offer a welcoming, high-quality environment that supports both individuals and local communities. Founded in 2020, ARC is female-led, impact-driven, and on a mission to grow to 50 locations in 5 years. ARC Club's Mission + Values ARC’s mission is to scale a popular neighbourhood amenity that brings people together to nurture belonging and contribute to sustainable, local growth. Our core values that guide everything we do: Quality: ARC is a place of excellence, designed for purpose. Inclusion: ARC is where everyone belongs, a friendly face in our neighbourhood. Sustainable Growth: ARC is careful with resources in order to create long-term value. The Role As Club Manager, you’ll lead the day-to-day running of our brand-new Stratford club. You’ll be responsible for delivering a brilliant member experience, managing a high-performing team, and driving membership and commercial growth. We’re looking for someone who leads from the front—someone ready to take full ownership of the space, make it their own, and bring the ARC experience to life. You’ll motivate and inspire your team to hit sales targets, maximise member satisfaction, and create a vibrant, productive club environment. This is your opportunity to shape the club, build a strong local community, and play a key role in ARC’s growth. This is a full-time role based in our new Stratford location. What You’ll Do Club Operations & Member Experience Oversee smooth daily operations and uphold ARC’s high standards Be the face of the club—warm, professional, and solutions-focused Maintain cleanliness, safety, and presentation throughout the space Respond to member feedback and ensure an excellent experience Be responsible for health + safety compliance and monitor member satisfaction Business & Commercial Performance Deliver on membership, venue hire, and café sales targets Track and improve key metrics (NPS 60+, retention, referrals) Minimise member debt and manage financial performance Identify ways to improve operations and drive growth Member Platform & Account Management Manage OfficeRnD for member accounts, invoicing, and comms Ensure accuracy and follow-up on overdue payments Train your team on the membership platform and maintain up-to-date info Café Operations Manage café operations, stock, and service (barista training provided) Ensure high hygiene and service standards Community & Membership Growth Build relationships with members, partners, and the local community Lead tours, events, and marketing efforts to grow the club Use Hubspot to track leads and support member acquisition Leadership & Team Management Recruit, train, and manage a motivated team Set clear expectations and lead by example Foster a positive culture and ensure strong performance What We’re Looking For All the below experience and skills are desirable but the most important quality is reliability and a willingness to learn, so if you are enthusiastic and want to work for a values led company, please apply regardless of whether you have the below experience or skills. Experience (desirable not essential) Background in hospitality, coworking, or service industries Team leadership experience Familiarity with platforms like OfficeRnD and Hubspot Café/barista experience a plus Skills & Traits Organised and able to manage multiple priorities with confidence and focus Strong and clear communicator with a problem-solving mindset A strong independent leader, with a willingness to learn A collaborative team player who listens to feedback but thrives independently Ambitious to progress as the company scales, proactive, and growth-minded What We Offer Perks & Benefits 28 days holiday (incl. bank holidays) Paid birthday off Friends/family day Office closure between Christmas & New Year 4-week sabbatical after 5 years Free ARC membership for a friend/family member Free use of space outside working hours BHSF health & wellbeing cashback plan Enrolment into the People’s Pension Culture Supportive team and space to grow Real opportunity to shape ARC’s future Autonomy to drive local impact Please note that shortlisting for interviews will begin the week commencing 28th April 2025, and we will not be in touch before this time.

Fulfillment & Operations Executive Location: London, UK Job Type: Full-time, Office-based About Us Welzo is a fast-growing healthcare and wellness marketplace, offering a wide range of health tests, supplements, and personal care products to customers across the UK, EU, and GCC. We are seeking a Fulfillment & Operations Executive to join our team and ensure the smooth and efficient processing of customer orders. Role Overview As a Fulfillment & Operations Executive, you will be responsible for managing the packing, shipping, and logistics of customer orders. You will play a critical role in maintaining high fulfillment standards, ensuring timely deliveries, and optimizing our operations for efficiency. Key Responsibilities Order Processing: Accurately pick, pack, and prepare customer orders for dispatch. Inventory Management: Monitor stock levels, update inventory records, and liaise with suppliers to ensure availability of products. Shipping & Logistics: Coordinate with couriers and shipping partners to ensure timely and cost-effective deliveries. Quality Control: Inspect products for accuracy and condition before shipping. Returns & Exchanges: Handle returned items, process refunds, and restock products as needed. Warehouse & Office Organization: Maintain a clean and organized workspace to ensure smooth daily operations. Customer Support Assistance: Work closely with customer service to resolve fulfillment-related issues. Process Improvement: Identify opportunities to enhance efficiency, reduce costs, and improve order fulfillment workflows. Requirements Previous experience in order fulfillment, warehouse operations, or e-commerce logistics is a plus. Strong attention to detail and ability to work efficiently under time constraints. Good organizational and problem-solving skills. Ability to lift and move packages when required. Familiarity with shipping platforms and order management systems is advantageous. Team player with a proactive approach to work. What We Offer Competitive salary based on experience. Opportunity to work in a fast-growing healthcare and wellness company. Supportive team environment and career development opportunities. Office-based role with a dynamic and hands-on approach to fulfillment and operations.

We are looking for a talented and dedicated Level 3 Beautician to join our team. As a Level 3 Beautician, you will provide a wide range of beauty treatments and services, including facials, body treatments, waxing, manicures, pedicures, and more, to meet our clients' needs. The ideal candidate will have a strong foundation in beauty therapy, excellent customer service skills, and the ability to create a relaxing and professional environment for all clients. If you are passionate about beauty therapy and are committed to delivering high-quality treatments, we would love to hear from you! Key Responsibilities: Facial Treatments: Perform various facial treatments including deep cleansing facials, anti-aging facials, microdermabrasion, and enzyme peels to meet clients’ individual skin care needs. Waxing: Provide full-body waxing services, including facial, legs, arms, and intimate waxing (e.g., Brazilian, Hollywood). Manicures & Pedicures: Carry out professional manicure and pedicure services, including nail care, gel nails, nail art, and treatments like paraffin wax. Massage & Body Treatments: Offer relaxation massages, body scrubs, and other body treatments to clients seeking rejuvenation. Skin Analysis: Conduct skin assessments for facial treatments and recommend products or services that will improve skin health. Client Consultations: Perform thorough consultations to understand client needs and offer tailored beauty treatments. Hygiene & Safety: Adhere to all hygiene and safety protocols, maintaining a clean and sanitized treatment area and tools. Customer Service: Provide exceptional customer service, ensuring clients feel relaxed, pampered, and satisfied with their treatments. Product Knowledge: Recommend and retail skincare and beauty products to clients to complement treatments and improve results. Client Records: Keep accurate records of client treatments, preferences, allergies, and any special care requirements for future visits. Stay Updated: Stay informed about the latest trends and treatments in the beauty industry to provide modern, effective services to clients. Requirements: Level 3 Beauty Therapy Qualification: Must hold a Level 3 qualification in Beauty Therapy (or equivalent) from a recognized beauty school. Experience: At least 2 years of experience in a professional beauty setting, providing services such as facials, waxing, and manicures/pedicures. Customer Service: Strong interpersonal and communication skills to ensure clients are comfortable and satisfied with their services. Hygiene and Safety Standards: Knowledge of and commitment to maintaining high standards of hygiene and cleanliness.

Job Title: Floor Manager (2 Positions) Location: Kaspa’s Dessert, Bridgwater Job Type: Full-time, Permanent Salary: £33,500 - £38,800 per year About Us Kaspa’s Dessert is a well-known dessert restaurant dedicated to delivering an exceptional dining experience. We take pride in our high-quality offerings and outstanding customer service. We are seeking two passionate and experienced Floor Managers to join our team and contribute to the success of our Bridgwater location. Key Responsibilities ⦁ Oversee the daily operations of the restaurant, ensuring smooth service and excellent customer experience. ⦁ Organise and manage staff shifts, scheduling, and workload distribution. ⦁ Provide leadership and motivation to the team, ensuring high performance and teamwork. ⦁ Maintain a welcoming and professional atmosphere for customers and staff. ⦁ Ensure compliance with all food safety and health regulations. ⦁ Manage inventory, order necessary supplies, and control waste levels. ⦁ Assist in the recruitment, training, and development of staff members. ⦁ Monitor and improve customer service standards to drive customer satisfaction. ⦁ Attend and contribute to weekly management meetings. ⦁ Implement strategies to improve sales and meet revenue targets. ⦁ Handle cash, property, and equipment responsibly, ensuring adherence to company policies. ⦁ Report and coordinate maintenance issues as required. ⦁ Collaborate with food and drink suppliers to ensure quality and consistency. ⦁ Assist in menu planning and the development of new offerings. What We’re Looking For ⦁ Previous experience in a leadership role within a restaurant, bar, or hospitality environment. ⦁ Strong management and organisational skills with the ability to multitask effectively. ⦁ A hands-on approach with the ability to lead by example and inspire your team. ⦁ Passionate about providing exceptional customer service and high-quality food & drinks. ⦁ Ability to build strong working relationships across teams to enhance operations. ⦁ Previous experience as a Floor Manager, Assistant Restaurant Manager, or Senior F&B Supervisor is highly desirable. ⦁ Excellent communication and problem-solving skills. ⦁ Ability to work under pressure in a fast-paced environment. Benefits ⦁ Competitive salary with additional performance-based bonuses and tips. ⦁ Company-sponsored events and team-building activities. ⦁ Pension scheme. ⦁ Discounted or free food during shifts. ⦁ Employee discounts. ⦁ UK visa sponsorship available. Work Schedule ⦁ Full-time role with flexible working hours. ⦁ Availability required on weekends and weekdays. ⦁ Overtime opportunities available. Requirements ⦁ Minimum of 2 years’ experience in restaurant or bar management (preferred). ⦁ Valid driving licence (preferred). ⦁ Ability to commute or relocate to Bridgwater before starting work (required). If you are an experienced and motivated professional looking to take the next step in your career, we would love to hear from you. Apply now and become part of the Kaspa’s Dessert team!

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Restaurant Supervisor to join our Team in Victoria. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team, you’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment. As a supervisor you will ensuring that the restaurant runs smoothly, providing our guests with a consistently high-quality dining experience. You will also be in charge of both responding to customer complaints and resolving them. - To be passionate about great food, quality service and hospitality - Ensure the efficient and smooth running of the Front of House - Provide exceptional customer service and lead staff to do the same - Respond to customer complaints quickly and resolve them effectively - Open/Close the restaurant - Develop strategies for improving our customers’ dining experience - Identify methods our restaurant can use to cut waste, decrease costs, and improve profits - Ensure food and drinks served are of high quality and service is consistent - Have a great knowledge of busy brasserie services in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Maintain a clean and organized restaurant environment Qualifications: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills

Job Title: Human Resources Officer Area: Human Resources Salary: £29,300.00 (inc OLW) FTE: Full-time Employment Status: Permanent At Croydon College Group our staff are passionate and committed to achieve the very best outcomes for our students. We believe it is through our people that an excellent student experience will be delivered, and this will have a positive impact in our local community. The HR team work closely with our business areas to provide a professional and comprehensive HR support. We endeavour to be principles-led, evidence-based and outcomes-driven. We are committed to our FREDIE principles (Fairness, Respect, Equality, Diversity, Inclusion & Engagement) and demonstrate integrity in our actions, ensuring we work with all areas in a way that creates a positive and enjoyable work environment. An opportunity has arisen for a Human Resources Officer to join the current HR team to provide a professional, high-quality and customer-focused HR service to allocated business areas, supporting each area with their HR requirements including recruitment, selection and onboarding administration and safeguarding checks, inputting data for payroll, preparation and issue of contractual documentation in line with legislation, drafting letters for employee contract addendums, upkeep of electronically stored HR files alongside and general HR Administration, alongside supporting early-stage HR processes relating to absence management, probation, performance improvement and disciplinary. The ideal candidate will be invested in the HR field, with experience of HR Administration and have gained, or be working towards, CIPD Level 3 Qualification and have a working knowledge of the HR generalist field. Excellent communication skills, strong organisational skills and attention to detail to ensure accuracy are also required. Apart from our great location, our wonderful staff and positive culture, we also offer a range of other staff benefits, including generous annual leave and defined benefit pension schemes. We also value staff development and have 7 days a year planned for staff development, including elements of team development, socialisation and staff wellbeing. If you are as passionate about making a difference, we look forward to receiving your application and joining our wonderful College. The College is committed to promoting a diverse and inclusive learning community, where we value inclusivity and treat our staff and students as individuals. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, and welcome applications from a diverse range of individuals. For successful applicants, the post is subject to enhanced DBS check and other onboarding requirements in line with the Keeping Children Safe in Education Guidelines. Application Closing Date: 22 April 2025 Interview / Selection Date: 30 April 2025

Job Title: Head Chef Location: South London About Us: Located in a picturesque riverside setting in South London, our pub is a vibrant hub of the local community — known and loved for its warm, welcoming atmosphere, carefully curated beer and wine list, and hearty, comforting food. We blend traditional pub charm with a forward-thinking attitude, and we’re now looking to elevate our food offering to match the quality and soul of our venue. This is more than just a kitchen — it’s a chance to lead, innovate, and take ownership of a food operation with real creative freedom, in a business that values and invests in its people. ⸻ The Role: We’re on the hunt for a passionate, creative, and experienced Head Chef to lead our kitchen and inspire a small team with energy and ambition. This is an exciting opportunity for a chef who wants to put their own stamp on a well-loved, high-potential food pub — and build a reputation for food that’s fresh, seasonal, and unpretentious, but packed with flavour and finesse. As Head Chef, you’ll take full ownership of the kitchen — from designing menus and managing budgets to training your team and upholding the highest standards of food quality, cleanliness, and consistency. ⸻ Key Responsibilities: • Menu Creation & Development: Design and deliver fresh, seasonal menus that strike a balance between comforting classics and exciting specials, with scope to evolve the offering throughout the year. • Hands-On Leadership: Be a visible, motivating presence in the kitchen, setting the pace and tone for a positive, professional culture that supports learning, creativity, and consistency. • Kitchen Operations: Oversee day-to-day operations including prep, service, stock control, supplier management, and compliance with health & safety protocols. • Team Building: Hire, train, mentor and retain a small, reliable team that takes pride in their work and strives to improve. • Hygiene & Food Safety: Maintain strict standards of cleanliness, hygiene, and food safety, ensuring full compliance with HACCP and EHO requirements. • Budget & Cost Control: Take responsibility for food margins, portion control, ordering, waste reduction and labour costs to hit financial targets. • Collaboration: Work closely with the General Manager and FOH team to ensure smooth service, effective communication, and great customer experiences. • Innovation & Improvement: Always look for ways to improve — whether it’s a new supplier, a better prep system, or a dish that wows our guests. ⸻ Who You Are: • A confident and experienced Head Chef or ambitious Sous Chef, with at least 2 years leading or co-leading a busy kitchen (pub experience a plus). • A passionate cook who genuinely enjoys what they do — from sourcing ingredients to plating up. • Creative and confident in your palate, with a flair for developing appealing dishes that balance customer appeal with kitchen efficiency. • A calm and organised leader, capable of managing people, pressure, and priorities with professionalism. • Strong on systems: able to manage budgets, suppliers, health and safety and stock with a keen eye for detail. • A natural team player who works well with FOH and sees the bigger picture. • Enthusiastic about food trends and pub culture, and eager to contribute ideas and energy to a growing venue. • Level 2 Food Safety as minimum; Level 3 and formal culinary training a bonus. • Full right to work in the UK. ⸻ What We Offer: • Competitive Salary – £38,000 to £45,000 depending on experience. • Creative Freedom – Full input on menus and food direction. • Supportive Culture – You’ll work in a positive, respectful environment where your input is genuinely valued. • Career Growth – Whether you want to stay long-term or step up to something bigger in time, we support progression. • Perks – Staff meals, family & friends discount, opportunities for training and development. • Flexibility – 8h/10h/12h shift options, with weekend availability required but fair scheduling.

Location: Heart of London (Closest train stations: Holborn and Temple) Job Type:Full-time/Part-time About Us We are a vibrant, family-oriented café located right in the bustling heart of London. Our team is full of spirit and dedication, and we're looking for someone who shares our enthusiasm for crafting delicious sandwiches and preparing top-notch coffee. If you are passionate about food and eager to improve your English, this could be the perfect opportunity for you. We offer a dynamic, fast-paced environment where you can grow your skills, enjoy free lunches, and immerse yourself in an English-speaking community. Key Responsibilities: Sandwich Artist: - Prepare and assemble a variety of sandwiches according to our menu and customer specifications. - Ensure food quality, preparation, and presentation meet our standards. - Maintain cleanliness and hygiene in food preparation areas. Barista: - Brew and serve a variety of coffee and tea beverages. - Operate coffee-making equipment expertly and efficiently. - Provide excellent customer service, taking orders with a smile and delivering them promptly. Qualifications: - Basic knowledge of English; this role is an excellent opportunity for language improvement. - Previous experience in food service, hospitality, or a coffee shop is a plus, but not required. - Commitment to hard work and reliability. - A team player with a positive attitude and strong communication skills. - Ability to work efficiently in a fast-paced environment. - A keen sense of customer service and the ability to create a welcoming environment for our guests. What We Offer: - Free lunch provided daily. - An opportunity to improve your English in an encouraging and supportive setting. - A chance to work with a lively and spirited team committed to delivering excellent customer service. - Convenient location near Holborn and Temple train stations. - Opportunities for professional growth and development within the team. We look forward to welcoming someone who is passionate about food, coffee, and customer service to become part of our family!

We are an established local restaurant, trading over 14 years, known for seasonal, made from scratch food. Our focus has always been on quality over quantity. We also serve specialty coffee and directly import artisan products from Europe. We are looking for an experienced and creative Sous Chef to work alongside our team and under the direction of our Head Chef. Ideal candidate would also be happy to contribute and help in improving existing brunch and dinner offerings as well as helping out in daily running of all aspects of the Kitchen. Main requirements: • experience in contemporary/modern cuisines (Brunch/Lunch/Dinner) • high attention to detail • ability to follow and create new recipes • adaptable, team player, customer focused and setting high standards and producing consistently high quality • cleaning and maintaining high standards

Urban Rose are looking for a beauty therapist for our Chiswick west london store. This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! About the position: We are currently looking for a full-time beauty therapist, specialising in manicures and pedicures, waxing, lashes & threading. As a Beauty Therapist, you’ll play a crucial role in providing exceptional beauty treatments and services to our clients. You must be able to create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest MDL products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full Body Massage & Facials. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 2 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on brands such as Elemis, Margaret Dabbs, Hydra Facial & more! Increase in holiday entitlement with longevity Commission on all retail products sold Company pension scheme Staff discount on products and treatments Employee referral scheme our exclusive one Wembley Park app where you can get discounts on shops such as Nike, Tommy Hilfiger and so much more.

Are you a results-driven go-getter who thrives in a flexible, self-directed environment? Enjoy engaging in quality customer service? If so, it’s time to join our dynamic team! Why Join Us? Unlimited Earnings – No cap, just your ambition fuelling your income. Total Flexibility – Set your schedule, be your own boss. Fast-Track Growth – Leadership opportunities await. Top-Notch Training – Get the tools and mentorship to succeed. Supportive Team – Win together, grow together! ** Responsibilities:** Generate and qualify leads. Build lasting client relationships. Sell with confidence & smash targets. Continuously learn and improve. We are looking for: You’re a strong communicator & relationship-builder. You’re self-motivated and goal-oriented. You manage time like a pro and thrive independently. Sales experience? Great! If not, determination is key. ** Why Settle? Go Further.** Be your own boss. Earn without limits. Enjoy global travel opportunities. Ready to take control of your future? APPLY NOW!

Part Time Kitchen Team Member needed for a busy but fun cocktail bar in SW11. Schedule: Friday to Sunday: Regular shifts and covering other members of the kitchen team as required. - We're seeking an enthusiastic and skilled individual to contribute to our kitchen's success and deliver exceptional dining experiences to our guests. - If you have experience in kitchens and enjoy the buzz of service, we will have plenty of work to suit you! - If you are interested in trying new environment and expanding your skill set, we're the place for you! - About the role: - Preparing specific food items and meal components at your - Collaborating with the rest of the culinary team to ensure high-quality food and service. - Keeping your area of the kitchen safe and sanitary. - Improving your food preparation methods based on feedback. - Assisting in other areas of the kitchen when required Qualifications Catering: 1 year (preferred) - Previous experience in a similar kitchen environment - Strong background in food preparation and cooking techniques - Knowledge of proper food storage and rotation practices - Understanding of health and safety regulations in a kitchen setting - Strong communication and teamwork skills - Flexibility to work various shifts, including evenings, and weekends - Right to work in the UK - We are paying up to £15 depending on experience + Service charge. - This position is available immediately. PLEASE NOTE: ALL APPLICANTS NEED TO INCLUDE A CV.

About us: At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position: General Manager We are seeking an experienced and dedicated General Manager to join our growing team! The ideal candidate will help oversee all aspects of the store, ensuring exceptional customer service, effective staff management, strong financial performance, and full compliance with health and safety regulations. The General Manager will be the driver of the store’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities: Full responsibility and accountability for your store’s overall profitability. Driving sales in alignment with targets and always pushing for inventive ways to grow the business. Train and develop your team, managing them day to day as well as ensuring Urban Greens culture comes first. Ensure exceptional customer service, handling any conflict effectively and with a customer first approach. Monitor customer feedback and make improvements based on insights. Fully responsible for all cost control within your store. Accountable for cost of goods and labour management. Monitor food quality and ensure compliance with health and safety regulations. Monitor supplier performance and evaluate product quality, ensuring Urban Greens standards for quality are maintained. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement. Competitive salary + exciting bonus programme.

The Counter Soho - newly opened fine-casual restaurant in Soho is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.

We are seeking a talented and passionate Junior Sous Chef to join our dynamic kitchen team. As a Junior Sous Chef, you will play a crucial role in supporting the Head Chef in all aspects of kitchen operations, ensuring the highest standards of food quality and safety. You will be responsible for supervising kitchen staff, assisting in food preparation, and maintaining a harmonious and efficient working environment. This position is ideal for individuals who thrive in a fast-paced culinary setting and are eager to develop their leadership skills within the hospitality industry. Responsibilities Assist the Head Chef in menu planning and recipe development, ensuring creativity and seasonal relevance. Supervise kitchen staff, providing guidance and support to ensure efficient food production. Oversee food preparation processes, ensuring adherence to food safety standards and hygiene regulations. Manage inventory levels, including ordering supplies and minimising waste. Train new kitchen staff on cooking techniques, food safety practices, and kitchen protocols. Collaborate with front-of-house staff to ensure smooth service and customer satisfaction. Maintain cleanliness and organisation of the kitchen area, including equipment and storage spaces. Participate in regular team meetings to discuss menu changes, feedback, and operational improvements. Qualifications Proven experience as a Cook or in a similar role within a restaurant or hospitality environment. Strong knowledge of food safety regulations and best practices. Excellent leadership skills with the ability to motivate and manage a diverse team. Proficient in various cooking techniques and food preparation methods. Ability to work efficiently under pressure while maintaining high-quality standards. Strong organisational skills with attention to detail in all aspects of kitchen operations. A passion for culinary arts and a desire to continually learn and grow within the industry. Join our team as a Junior Sous Chef where you can showcase your culinary talents while contributing to an exciting dining experience! Job Types: Full-time, Permanent Additional pay: Performance bonus Tips Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift Monday to Friday Weekend availability Work Location: In person Expected start date: 21/04/2025

Urban Greens, the innovative salad concept in London, aims to redefine your perception of salads. We exclusively use the freshest and most flavorful ingredients to craft the finest salads in town. We focus solely on salads, but we do them best! We’re looking for someone who brings fun energy, has a keen eye for detail, and solves problems with a smile! Position: Assistant Manager We are seeking an experienced and dedicated Assistant Manager to support the General Manager in the day-to-day operations of the restaurant. The ideal candidate will help oversee all aspects of the restaurant, ensuring exceptional customer service, effective staff management, financial performance, and compliance with health and safety regulations. The Assistant Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service. Key Responsibilities: Train and supervise restaurant staff. Create and manage work schedules, shift assignments, and performance evaluations in the General Manager’s absence. Ensure exceptional customer service and address any customer complaints or concerns. Monitor customer feedback and make improvements based on insights. Control costs, including food and labor, to maximize profitability. Oversee inventory management, including ordering and stocking supplies. Monitor food quality and maintain optimal inventory levels. Ensure compliance with health and safety regulations. Supervise daily operations in both the kitchen and shop floor areas. Maintain cleanliness and hygiene standards. Monitor supplier performance and evaluate product quality. Foster a positive work environment and motivate staff. Resolve internal disputes and promote teamwork. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. Uniforms provided. 28 days of annual leave. Opportunities for skill development and career advancement—promotions await you! Competitive salary.

Join Our Revolution as the London Restaurant Sales & Relationship Manager Are you a dynamic, innovative sales professional with deep connections in London’s vibrant restaurant scene? Do you thrive on building authentic relationships and pioneering new ways to connect quality produce with culinary creativity? If so, we want you on our small, agile team at Produce Market. About Produce Market Produce Market is a B2B produce distribution platform designed to streamline the sourcing and delivery of fruit, vegetables, and herbs in London using a next-day delivery system. We’re not just another company—we’re a revolution in the UK’s produce market. Fresh funding has empowered us to reinvent how restaurants source high-quality, fresh ingredients at a lower cost. We leverage data-backed sourcing and algorithm-driven insights to eliminate market inefficiencies, creating a smarter, more efficient supply chain for our clients. ** Your Role - A Dual-Impact Opportunity** As our London Restaurant Sales & Relationship Manager, you’ll be the personable, trusted ambassador of our brand. In this dual-role position you will combine proactive field engagement with strategic account management to drive the transformation of restaurant supply chains. Working directly with a small, energetic team you’ll ensure that our innovative next-day delivery service delivers real value to every client. ** What You’ll Do** On‑Ground Engagement • Visit and connect with London restaurant owners and managers to introduce our transformative value proposition • Organise engaging demos, tastings and briefings that showcase the benefits of our cutting-edge delivery system Relationship Development & Account Management • Be the primary point of contact for a diverse portfolio of clients from charming independent eateries to bustling restaurant chains • Tailor solutions that address each client’s unique produce needs and operational challenges ensuring lasting partnerships Sales & Revenue Generation • Prospect, qualify and convert leads into loyal, long-term customers by managing the complete sales cycle • Drive business growth while aligning with our strategic pricing and volume discount models Feedback & Continuous Improvement • Gather and document customer insights to refine our products and processes using lean startup principles • Collaborate closely with cross-functional teams—marketing, operations, data analytics—to adjust strategies based on real-time market insights Collaboration & Coordination • Work hand-in-hand with our logistics and operations teams to guarantee that every promise, especially our next-day delivery commitment, is met with excellence • Share valuable field insights in regular team meetings to influence strategic adjustments and agile pivots **Who are we looking for?** We’re looking for a candidate whose attributes and experiences make them the perfect fit for this high-impact, relationship-driven role: • Local Restaurant Market Expert - You have a strong track record in London’s hospitality or restaurant sectors with established networks and a keen understanding of market trends • Relationship Builder - Your history of nurturing long-term business relationships and consistently closing deals sets you apart • Tech‑Savvy & Data‑Driven - You are comfortable using CRM systems and data analytics to drive decision-making, refine strategies and optimise conversion rates • Adaptable & Innovative - With a balance of experience and energy you thrive in fast-paced environments and are eager to experiment with new sales tactics • Customer‑Centric & Results‑Oriented - You’re committed to truly understanding your clients’ needs and your drive ensures you consistently exceed sales targets and KPIs • Team Player in a Small, Agile Environment - Working closely with a compact team means your voice matters. You’ll be part of an inclusive, collaborative group where your insights directly impact our evolution **What’s in it for you?** Compensation & Earnings • Enjoy a competitive base salary (£20,000–£36,000) complemented by a commission structure (10% per client in the first three months, then 5% for life) with uncapped on‑target earnings that can exceed £100k. Work Perks • Benefit from a company vehicle to ease your travel commitments and support your dynamic role. • Receive performance incentives like cash bonuses, extra bonus holidays and prizes for exceeding targets • Generous Leave • Benefit from statutory annual leave (5.6 weeks for full‑time employees with pro‑rate for part‑time) with holiday pay at your normal rate and provisions for leave accrual and carry‑over. If you’re ready to leverage your local expertise, drive transformative relationships and push the boundaries of what’s possible in London’s culinary scene we want to hear from you. ** ** Apply now and help us build a smarter, more efficient future for fresh ingredients in the restaurant industry.

Duties: - Assess patients' health conditions and treatment needs using scientific methods and Traditional Chinese Medicine (TCM) techniques. - Design personalised treatment plans based on evaluation results. - Skilfully apply manual therapies (such as TCM tui na and sports massage) to meet patients’ diverse needs. - Monitor patients’ recovery progress, adjust treatment plans, and ensure optimal outcomes. - Maintain complete medical records, documenting patients’ diagnoses, treatment progress, and outcomes. - Continuously update professional knowledge, keeping up with advancements in TCM physiotherapy and modern medicine. - Participate in internal and external professional training to improve service quality. Skills, Experience, and Qualifications: - Must hold relevant professional qualifications to practise physiotherapy and be registered with the Health and Care Professions Council (HCPC) in the UK. - Must be registered with the Chinese Acupuncture and Herbal Medicine Alliance (CAHMA), demonstrating expertise in TCM practices, including acupuncture and herbal therapies. - In-depth understanding of physiotherapy principles, musculoskeletal conditions, and rehabilitation techniques. - Ability to incorporate acupuncture, herbal therapies, and other complementary TCM methods into personalised treatment plans. - Strong communication skills, enabling effective interaction with patients and medical teams. - A patient-focused approach, delivering high-quality care to a diverse patient base. - Commitment to high professional standards, with attention to detail and exemplary conduct. - Proactive participation in continuing professional development to enhance skills and industry knowledge.

Job Title: Tutor (English, Maths, or Science – Up to GCSE Level) Location: Southwark Tuition Centre Job Type: Part-time/Flexible Southwark Tuition Centre is seeking dedicated and enthusiastic tutors to join our team. We specialize in providing high-quality tutoring in Maths, English, and Science to help students reach their full academic potential. Key Responsibilities: - Deliver engaging and effective lessons in GCSE Maths, English, or Science - Support students in building confidence and improving their understanding of key topics - Adapt teaching methods to suit individual learning needs - Track student progress and provide constructive feedback - Create a positive and encouraging learning environment Requirements: - Strong subject knowledge in Maths, English, or Science up to GCSE level - Previous tutoring or teaching experience (preferred) - Passion for education and a commitment to student success - Excellent communication and interpersonal skills - Reliability and consistency in lesson delivery - Enhanced DBS check (preferred) If you are passionate about education and want to make a real difference in students’ lives, we’d love to hear from you! Apply today to join our team.

- Oversee the daily operations of SK Wine and Food Limited, ensuring smooth, efficient, and productive shop management. - Lead and support the team, assigning tasks to ensure timely completion and high-quality service. - Monitor and manage stock levels of off-licence products, including alcohol and tobacco, ensuring shelves are consistently replenished. - Maintain a clean, organised, and welcoming shop environment that meets health and safety standards. - Ensure full compliance with safety regulations, company policies, and legal requirements, including age verification for alcohol and tobacco sales. - Deliver excellent customer service by addressing enquiries, resolving complaints, and creating a positive shopping experience. - Develop and implement sales strategies, including promotions and special offers, to drive revenue growth. - Implement and oversee security measures to prevent theft, loss, and ensure the safety of staff and customers. - Handle cash transactions accurately, manage the cash register, and perform end-of-day sales reconciliations. - Prepare regular sales and revenue reports to monitor business performance and identify opportunities for improvement. - Foster a safe working environment by enforcing safety protocols for both staff and customers.

Job Description: We are seeking a highly organized and detail-oriented Stock Control & Warehouse Operations Specialist to oversee inventory management, stock handling, and distribution processes. The ideal candidate will ensure efficient use of warehouse space, labour, and resources while maintaining optimal stock levels and accuracy. Key Responsibilities: Stock Control & Inventory Management: Review, develop, and implement stock control, handling, and distribution policies to maximize efficiency. Monitor inventory levels and advise managers on required goods, quality, and delivery timelines. Prepare reports on expenditure and recommend improvements in materials standardization. Ensure proper storage conditions and conduct regular inspections to prevent damage or deterioration. Warehouse Operations: Allocate warehouse space effectively to optimize storage and workflow. Oversee goods receiving, processing, picking, packing, labelling, and dispatch operations. Ensure accurate order fulfilment by collecting products from shelves, preparing shipments, and coordinating with delivery partners. Maintain high-performance standards in all warehouse activities. Support & Coordination: Assist managers in day-to-day operational tasks and decision-making. Implement best practices for inventory accuracy and cost efficiency. Ensure compliance with health, safety, and organizational policies. Requirements: Proven experience in stock control, warehouse management, or inventory operations. Strong analytical skills to assess stock needs and optimize resources. Ability to work in a fast-paced environment with attention to detail. Proficiency in inventory management software and MS Office (Excel). Good communication skills to coordinate with teams and managers. Physical ability to handle stock movement (lifting, packing, etc.).

Maltron International is a trusted name in the medical device industry, specialising in "innovative body composition and fluid assessment monitors and healthcare solutions". We pride ourselves on quality, compliance, and delivering exceptional service to our clients We’re looking for a meticulous Office Manager - Operations & Compliance to oversee daily logistics, regulatory documentation, and customer support. This role is critical in ensuring smooth functioning of the office, maintaining compliance with medical device standards and supporting our growing team. Your Key Responsibilities Daily Tasks Manage incoming calls and emails, providing prompt customer support. Generate proforma invoices for purchase orders and process customer payments. Prepare shipping documentation and coordinate dispatches. Receive and verify deliveries ensuring accurate stock room storage. Update relevant UK and EU records for EU shipments. Distribute customer satisfaction surveys with orders. Track invoices and monitor Field Safety Notices. Weekly Duties Credit control tasks Monitor and replenish component stock levels. Maintain staff records Monthly & Quarterly Tasks Compile and send monthly invoices to the finance team. Coordinate calibration of test equipment. Review regulatory updates and ensure documentation is current Submit quarterly purchase invoices to finance team. Analyse returned customer surveys and update the Management Review Document. Annual & Bi-Annual Responsibilities Complete Customer Register annual analysis and sales reporting. Assist with internal/external audits and renew WERCS/WEEE compliance. Conduct bi-annual market research Who We’re Looking For: Supervisory and office management experience Strong clerical and administrative Regulatory Knowledge: Ideally experience with Medical Device Regulations and EUDAMED and GS1 Organizational Skills: Ability to manage logistics, documentation, and compliance tracking. Detail-Oriented: Ensures accuracy in orders, shipments, and regulatory filings. Research Capability: Comfortable conducting literature reviews and competitor analysis. Tech-Savvy: Proficient in courier systems, inventory software, and compliance databases. Why Join Us Impactful Work: Support the life cycle of medical devices that improve patient care. Growth Opportunities: Expand your expertise in regulatory compliance and operations. Collaborative Culture: Work alongside engineers, finance, and customer service teams. Structured Environment: Clear processes with room for innovation.

Are you a dynamic and organised professional looking to make a significant impact on a fast growing business? We're seeking a dedicated and talented Shop Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our business. KEY DUTIES AND RESPONSIBILITIES: · Oversee the daily running of the takeaway shop and Plans catering services and directs staff. · Work on improving profitability and reducing unnecessary expenses and Prepare sales reports and financial summaries. · Purchases or directs the purchasing of supplies and arranges for preparation of accounts. · Verifies that quality of food, beverages and waiting service is as required, that kitchen and dining areas are kept clean and appropriate hygiene standards are maintained in compliance with statutory requirements, · Plans and arranges food preparation in collaboration with other staff and organizes the provision of waiting or counter staff’. · Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit. · To plans and arranges food preparation in collaboration with other staff and organises the provision of waiting or counter staff. · Ensure adherence to food safety and hygiene regulations. · Oversee daily takeaway operations, ensuring smooth service, food quality, and staff performance. · Plan catering services and manage kitchen and counter staff. · Monitor business performance, aiming to improve profitability and reduce unnecessary costs. · Prepare sales reports and financial summaries. · Manage procurement, stock usage, and account preparation. · Ensure food, beverage, and service quality meets standards. · Maintain hygiene and food safety compliance. · Collaborate with kitchen staff on food preparation and menu planning. · Organize staff schedules, training, and supervision. · Prevent wastage, monitor supply usage, and control costs within budget. · Maintain a clean and safe working environment, ensure customer satisfaction, and handle feedback effectively. Experience in the similar role for 3 years is desirable. If you are a skilled Shop Manager looking for a dynamic and exciting working environment, and ready to accept this new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.

MUST BE ABLE TO RUN A KITCHEN BY THEM SELVES AND EXPERIENCE MAKING ENGLISH BREAKFASTS About Us: We are a family-run business with a focus on delivering high-quality breakfast and meals to our customers. As a one-man kitchen, we are seeking someone who is experienced and capable of managing the kitchen independently. Job Responsibilities: • Prepare and cook breakfast and other menu items to a high standard • Ensure kitchen cleanliness and maintain hygiene standards • Handle inventory, ordering, and stocking supplies • Manage kitchen operations smoothly, ensuring food is prepared on time • Work directly with the owners for feedback and improvements Requirements: • Proven experience working in a kitchen, ideally in a similar role • Ability to run the kitchen independently • Strong organizational and time-management skills • Excellent communication skills • Passion for cooking and customer service Position Details: • Full-time and part-time roles available • Immediate start • Competitive salary based on experience

JOB DESCRIPTION KEELY BARTON JOB TITLE:​SPA MANAGER REPORTS TO:​MANAGER OF OPERATIONS/ HOURS:​37.5 hours per week/full time/£24,200 (£12.41 per hour) Job Summary: To be responsible for the production of performance and quality standards within the Spa. To manage data quality issues, providing advice and guidance to all Spa staff in the use of the record system. To oversee the claims process for work undertaken as part of enhanced national or local services. To act as Spa administrator for the record system and as Spa co-ordinator for IT hardware issues, working closely with the CCG and Shared Services as responsibility for computer hardware is transferred to the CCG. Job responsibilities: Production of Performance and Quality Information • To be aware of national, local and Spa quality standards for Aesthetic clinics. • To provide support to clinical sub groups in correctly identifying and targeting clients for assessment and treatment. • To ensure staff are aware of the importance of maintaining up to date client registers. • To provide advice and support for clinical sub groups and to produce regular reports on the progress of these groups in achieving their targets. • To assist in the production of information for clinical audit as requested by the clinical sub groups. • Data quality • To work all staff to validate client information, performing regular checks and quality audits. • To be responsible for mapping client information flows. • To provide support and training for current and new staff ensuring that data quality guidelines are understood and adhered to. • Spa administrator for record system • To oversee the administration of the record system, ensuring staff complete housekeeping and back ups as outlined in the Spapolicy. • To oversee the security and validation processes for the record system. • To provide advice and guidance to the Spa in the change to becoming paper light. • To provide support advice and training for current and new Spastaff in the use of the record system • Spa co-ordinator for IT hardware • To maintain an equipment log ensuring that Spa owned equipment is readily identifiable. • To provide support and training for current and new staff in resolving simple problem with PCs and printers. • To liaise with CCG IT support department to resolve other hardware and software issues. • Submitting Family and Friends monthly survey report • Client Access [to keep updated on new legislation] • Dealing with Petty Cash request in P/M Absence • Paying in petty cash to Bank • Staff Rotas’; Sign In & Out Row call Register • Updating Spa Website • Booking locums on receiving confirmed holiday request from doctors. Confidentiality: • In the course of seeking treatment, clients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to clients and their carers, Spa staff and other healthcare workers. They may also have access to information relating to Age Reversal MediSpa as a business organisation. All such information from any source is to be regarded as strictly confidential • Information relating to clients, carers, colleagues, other workers or the business of the Spa may only be divulged to authorised persons in accordance with the Spa policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will implement and lead on the full range of promotion and management their own and others’ health, safety and security as defined in the Spa Health & Safety policy, the Spa Health & Safety manual, and the Spa Infection Control policy and published procedures. This will include (but will not be limited to): • Ensuring job holders across the Spa adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management. • Maintain and up to date knowledge of health and safety and infection control statutory and best Spa guidelines and ensure implementation across the business • Using personal security systems within the workplace according to Spa guidelines • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business • Making effective use of training to update knowledge and skills, and initiate and manage the training of others • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed • Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised • Keeping own work areas and general / client areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers • Undertaking periodic infection control training (minimum annually) • Routine management of own team / team areas, and maintenance of work space standards • Demonstrate due regard for safeguarding and promoting the welfare of all customers/clients. Equality and Diversity: The post-holder will support the equality, diversity and rights of clients, carers and colleagues, to include: • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Spaprocedures and policies, and current legislation • Respecting the privacy, dignity, needs and beliefs of clients, carers and colleagues • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Spa as part of this employment, such training to include: • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Spa, and will: • Alert other team members to issues of quality and risk • Assess own performance and take accountability for own actions, either directly or under supervision • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance • Work effectively with individuals in other agencies to meet clients’ needs • Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: • Communicate effectively with other team members • Communicate effectively with clients and carers • Recognize people’s needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: • Apply Spa policies, standards and guidance • Discuss with other members of the team how the policies, standards and guidelines will affect own work • Participate in audit where appropriate

We are seeking a dynamic Social Media Growth Strategist to drive brand growth through strategic content creation, audience engagement, and business development. This role blends creativity with commercial acumen, ensuring both the agency and its clients achieve maximum visibility, engagement, and revenue. Key Responsibilities: 1. Social Media Strategy & Content Creation - Develop and implement data-driven social media strategies for clients and the agency. - Create high-quality content, including photos, videos, reels, and graphics, tailored for different platforms. - Maintain a consistent brand voice and aesthetic across all social media channels. - Identify and capitalise on trending topics, hashtags, and viral content opportunities. - Utilise SEO techniques, strategic posting schedules, and content optimisation to enhance reach. - Experiment with new formats such as live sessions, behind-the-scenes content, and interactive posts. 2. Community Engagement & Growth - Actively engage with followers by responding to comments and messages to foster relationships. - Develop influencer collaborations and brand partnerships to expand audience reach. - Monitor audience behaviour and refine engagement strategies accordingly. - Implement tactics to drive organic follower growth and increase engagement rates. 3. Business Development & Sales - Identify and approach potential clients who would benefit from social media marketing. - Create and deliver compelling pitches and presentations showcasing social media solutions. - Negotiate contracts and secure new business deals. - Maintain strong client relationships, identifying opportunities to upsell additional services. - Attend networking events, industry meetups, and online forums to generate leads. 4. Analytics & Performance Optimisation - Track and analyse social media performance using analytics tools. - Provide data-driven recommendations to improve content strategy and audience engagement. - Conduct competitor analysis to stay ahead in the market. - Adjust content and advertising strategies based on performance insights. 5. Daily Activities - Plan, create, and schedule content for multiple platforms. - Engage with followers, respond to queries, and interact with potential clients. - Research and brainstorm new content ideas based on emerging trends. - Reach out to potential clients and follow up on business leads. - Monitor campaign performance and make real-time adjustments. - Attend client meetings and provide strategic updates. Required Skills & Qualifications: 1. Advanced Content Creation – Proficiency in video editing, graphic design, and storytelling techniques for social media. 2. Data Analytics & Performance Tracking – Experience with analytics tools such as Meta Business Suite and Google Analytics. 3. Sales & Persuasion – Strong ability to pitch, negotiate, and close deals effectively. 4. Advertising & Paid Campaigns – Knowledge of running and optimising paid ads on Facebook, Instagram, TikTok, and LinkedIn. 5. SEO & Social Media Growth Strategies – Understanding of search engine optimisation (SEO) and platform algorithms. 6. Influencer & Community Management – Experience in building relationships with influencers, brand ambassadors, and online communities. 7. Crisis Management & Reputation Handling – Ability to manage negative feedback and social media crises professionally. 8. Time Management & Multitasking – Capability to handle multiple campaigns and client accounts efficiently. 9. Trend Forecasting & Innovation – Keeping up with emerging trends, platforms, and content innovations. 10. Public Speaking & Presentation Skills – Confidence in delivering presentations, pitches, and client consultations. Performance Metrics: - Growth in follower count and engagement rates. - Client acquisition and retention. - Revenue generated through social media marketing services. - Effectiveness of content and campaign performance. This role is ideal for a results-driven professional who can seamlessly blend content creation with business development, ensuring both the agency and its clients achieve outstanding online success.