Quality improvement jobs in United Kingdom

Staff management: Recruit, train, and motivate staff Market the restaurant: to improve sales through a proven track record Customer service: Handle customer complaints and ensure a high level of service Menu planning: Collaborate with chefs to create menus Shift management: Organize schedules for kitchen and wait staff Budgeting: Manage stock control and budgets Health and safety: Ensure the restaurant complies with health and safety regulations Event planning: Create plans for large events Business performance: Oversee the restaurant's business performance and quality standards Marketing and business development: Develop strategies for marketing and business development Skills Communication: Be able to communicate well with staff, customers, and suppliers Critical thinking: Be able to make decisions to ensure the restaurant runs efficiently Goal setting: Be able to set goals for the restaurant and its staff

Prepare a variety of grilled items available in the menu, ensuring the quality and oversee the preparation of cook and junior chefs for maintaining quality and consistency. Plan and introduce new menu items and suggest ways to improve existing grill dishes coordinating with the management. Examine the freshness and quality of ingredients received from suppliers. Monitor the quality of finished dishes to maintain consistency and high standards. Supervise and train junior chefs, cook along with assigning tasks to streamline the kitchen operation, especially for the grill section. Ensure all health and safety guidelines along with food hygiene standards are maintained

The role of a Creative Design Assistant to work for EK Properties Limited plays a key role in enhancing the company's branding, marketing, and visual communication. Their responsibilities typically include: 1. Branding & Visual Identity 2. Ensuring consistency in brand visuals across all marketing materials. 3. Designing company logos, brochures, flyers, and signage for properties. 4. Assisting in the development of brand guidelines for property-related promotions. 5. Marketing & Advertising Support 6. Creating digital and print materials for property listings, advertisements, and social media. 7. Designing email templates, newsletters, and presentations for clients and stakeholders. 8. Collaborating with the marketing team to produce high-quality promotional materials. 9. Property Listings & Website Content 10. Enhancing property photos using graphic design software. 11. Assisting in updating website visuals, banners, and property descriptions. 12. Creating engaging graphics for virtual tours, 3D renderings, or interactive property showcases. 13. Social Media & Digital Content 14. Designing engaging social media posts, stories, and reels. 15. Creating video content or motion graphics to showcase properties. 16. Developing infographics, animations, or GIFs to improve audience engagement. 17. Collaboration & Project Management 18. Working with property managers, real estate agents, and marketing teams to understand creative needs. 19. Coordinating with external vendors, such as printers or photographers, to ensure high-quality production. 20. Managing multiple design projects and meeting deadlines. 21. Event & Presentation Support 22. Designing materials for open houses, property tours, or company events. 23. Assisting in preparing visually appealing presentations for investor meetings. Skills & Tools Required Proficiency in design software (Adobe Photoshop, Illustrator, InDesign, Canva, etc.). Understanding of digital marketing, branding, and social media trends. Basic knowledge of photography, video editing, or 3D modeling (a plus). Strong creativity, attention to detail, and ability to meet deadlines.

Skills and Responsibilities: Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies. Welcomes customers by determining their coffee interests and needs. Educates customers by presenting and explaining the coffee drink menu; answering questions. Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates. Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino. Generates revenues by attracting new customers; defining new and expanded services and products. Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar. Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Maintains safe and healthy work environment by following organization standards and sanitation regulations. Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar. Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks. Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Qualifications / Skills: Late art Listening Verbal communication Customer focus Customer service Basic safety People skills Action-oriented Organization Selling to customer needs Attendance Client relationship

About Us ... At Amax Marketing, we’re dedicated to driving growth for businesses of all sizes. With over a decade of experience across various industries, our mission is to connect you with the right audience among the 5 billion people online. Our services encompass SEO, PPC, Social Media, and Website Development, all tailored to enhance your online presence and ensure long-term success. We believe in fostering a positive work culture that encourages learning and fulfilment. We thrive on strong working relationships, and we provide an environment where ambitious individuals can grow and develop rapidly. Our clients benefit from our collaborative approach, and we take pride in delivering exceptional results that exceed expectations. What do we need? Amax Marketing is looking for a talented SEO Specialist to join our team. You’ll take care of your own pool of clients; you will develop and implement SEO strategies to drive organic growth and improve search rankings for a range of clients across several industries. You’ll handle strategy, execution, and reporting while taking the lead on direct communication with clients. If you’re ready to make a difference, we’d love to hear from you! Key Responsibilities: - Develop and execute data-driven SEO strategies to improve organic traffic and search rankings. - Manage and optimise client websites using tools such as Google Analytics, Google Search Console, Google MyBusiness, Tag Manager, and leading SEO platforms. - Create high-quality, SEO-optimised content to drive engagement and improve search visibility. - Execute link-building strategies to enhance domain authority and organic reach. - Build strong, long-lasting relationships with clients, providing clear communication and actionable insights. - Monitor and report on campaign performance, adjusting strategies as necessary to meet KPIs. - Participate in pitches to secure new SEO projects for the company. Key Skills & Experience: - Proven experience in SEO, with a strong track record of driving website traffic through strategic campaigns. - Proficiency in tools such as Google SEO tools, Tag Manager, SEMrush, Ahrefs, Moz, and Screaming Frog. - Comprehensive understanding of technical SEO, content optimisation, and link-building strategies. - Analytical mindset with the ability to interpret data and translate it into actionable recommendations. - Excellent communication and interpersonal skills; confident working directly with clients. - Experience integrating SEO efforts with broader digital marketing strategies, including paid media and social campaigns. - A proactive, can-do attitude with the ability to manage multiple projects and deadlines effectively. - It would be beneficial if you have: - Some experience in other digital marketing disciplines, such as PPC, email marketing, LinkedIn, and social media. - A background in B2C lead generation, particularly within industries like self-storage, eCommerce, or logistics. - Can also drive to meet clients. **Benefits:** - Private healthcare – which includes additional benefits like cinema tickets - Pension - Birthday leave - Additional days off after 2 years' service - Christmas- & Summer-party invites - Laptop - Mobile phone - Training budgets available

Join Our Mission: Marketing Executive Role at the Forefront of Holistic Health Location: London (primarily remote, with some in-person tasks and days required) Hours: 25 hours per week (fixed schedule) Rate: Starting at £20/hour (based on experience) Are you a creative and driven marketing professional looking to make a meaningful difference? Join The Minded Institute, a small but impactful organisation making big strides in health and well-being. The Minded Institute is a** global leader** in training yoga and healthcare professionals in evidence-based, mind-body approaches that support the whole person. By equipping professionals with these skills, we help improve the lives of those with mental health challenges, chronic conditions, and individuals seeking holistic approaches to well-being. Alongside our professional training, we are committed to raising awareness, educating the public, and sharing resources that advance understanding and progress in this field. We’re looking for an** experienced** Marketing Executive who thrives in a collaborative environment, is detail-oriented, and is a self-starter who takes initiative. This role is perfect for someone who can transform meaningful and nuanced ideas into engaging content that inspires and connects with diverse audiences while also creating visuals that captivate and communicate effectively. We’re Seeking Someone Who: - Has a proven track record in marketing, with demonstrated success in growing brands and delivering impactful campaigns. - Excels at turning complex or specialised information into content that is clear, engaging, and accessible. - Possesses excellent communication skills, both written and verbal. - Is comfortable using AI tools to develop unique content, improve campaigns, and optimise strategies. - Has experience designing eye-catching graphics using tools like Canva or similar platforms to complement marketing efforts. - Is highly detail-oriented and ensures accuracy and quality in all aspects of their work. - Is a self-starter who can work independently and take initiative to drive projects forward. - Has a strong interest in holistic health, mental well-being, and biopsychosocial approaches. - Is detailed oriented. Key Responsibilities: - Creating engaging weekly copy for social media platforms. - Optimising social media channels by leveraging insights into audience behaviour and evolving algorithms. - Developing and implementing SEO strategies to boost digital presence. - Building and nurturing partnerships to expand our reach. - Creating and executing marketing campaigns that align with our mission and goals. - Collaborating with the team to increase awareness of our work and its impact. - Filming and editing live content to engage our audience. - Translating meaningful, complex ideas into content that inspires and informs the public. - Designing visually appealing graphics to enhance marketing campaigns, social media, and outreach materials. What You’ll Bring: - A passion for helping others and an interest in holistic health, mental health, and innovative approaches to well-being. - A creative mindset with the ability to problem-solve and think strategically. - A talent for simplifying complex ideas and creating content that resonates with a broad audience. - A collaborative approach and a commitment to working fixed hours as part of a dedicated team. - The ability to work independently, stay motivated, and consistently deliver high-quality results. What We Offer - The chance to work with a small but passionate team making a tangible difference in people’s lives. - A supportive environment that values your ideas and contributions. - Opportunities to grow and develop new skills, with mentoring to help you excel. - The chance to connect with global leaders and innovators in the field of yoga therapy and holistic health. Role Details This is a part-time role, requiring 25 hours per week on a fixed schedule, with an hourly rate starting at £20 per hour, based on experience. The role is primarily remote, but some in-person tasks and days will be required in London, including travel to the Director’s home for filming and occasional team activities. To Apply: Send your CV and a** comprehensive cover letter** explaining why you want to work with us and what you can bring to the role . Only applications that meet our criteria and include a detailed cover letter will be considered and will receive a response regarding the outcome of their application.

Job Title: Facility Manager – Facilities Management Location: London Job Type: Full-time About the Company: Caelum - General Facilities is a leading facilities management company committed to delivering high-quality maintenance and operational services across various properties. We are seeking a proactive and experienced Facility Manager to oversee the maintenance, operations, and client satisfaction of our managed facilities. Job Responsibilities: - Oversee the daily operations of multiple facilities, ensuring efficiency and safety. - Develop and implement maintenance schedules, ensuring all facilities meet health, safety, and regulatory standards. - Manage vendor relationships, including contractors, suppliers, and service providers. - Monitor and control budgets, optimizing cost-effective maintenance and repair solutions. - Ensure client satisfaction by addressing concerns and maintaining high service standards. - Conduct regular facility inspections and coordinate necessary repairs or improvements. - Collaborate with teams to enhance operational efficiency and service delivery. - Implement sustainability and energy efficiency initiatives. - Maintain accurate records of maintenance, repairs, and compliance documentation. - Lead and train facility staff, ensuring a well-coordinated team. Requirements: - Bachelor’s degree in Facility Management, Business Administration, or a related field. - Minimum of 1 years of experience in facility management. - Strong knowledge of building systems, maintenance, and facility operations. - Excellent leadership, communication, and problem-solving skills. - Experience with budget management and vendor negotiations. - Familiarity with relevant health, safety, and compliance regulations. - Proficiency in facility management software and Microsoft Office Suite. - Ability to work independently and handle multiple facilities efficiently. Benefits: - Competitive salary and performance-based incentives. - Professional development opportunities. - Dynamic and collaborative work environment. If you are a results-driven professional with a passion for facilities management, we invite you to apply. Please submit your resume and cover letter. Caelum - General Facilities is an equal opportunity employer.

About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time. Job Description: We are looking for an enthusiastic and dedicated Kitchen Team Member to join the ARRO Coffee family. As a key part of our kitchen staff, you will help prepare and present delicious dishes, from freshly made salads, pastries to artisanal sandwiches, ensuring that our food matches the high standards of our coffee. If you are passionate about food preparation, teamwork, and delivering top-notch service, this role is for you. Key Responsibilities: Food Preparation & Quality Control: - Prepare and create a range of fresh, high-quality food, from sandwiches to salads, ensuring consistency and attention to detail in every dish. - Follow ARRO’s recipes and presentation guidelines, crafting food that not only tastes great but looks visually appealing. - Ensure all dishes are prepared in a timely manner, meeting ARRO’s standards for both speed and quality. Health, Safety & Hygiene: - Maintain the highest standards of food hygiene and kitchen cleanliness, adhering strictly to food safety regulations. - Carry out health and safety compliance checks regularly, ensuring that all procedures are followed. - Safely operate kitchen equipment and machinery, following the manufacturer’s guidelines. Stock Management: - Assist in ordering and managing stock, ensuring that all ingredients are fresh, and minimising food wastage. - Support the Store Manager in stock counts, maintaining an organised and efficient kitchen. Team Collaboration: - Work closely with both kitchen and floor staff, maintaining excellent communication to ensure smooth daily operations. - Act as a positive and proactive team member, attending regular team meetings and supporting the recruitment, training, and development of new kitchen staff. Innovation & Feedback: - Contribute ideas for seasonal dishes, promotions, and menu improvements, staying informed on current food trends and customer preferences. - Provide feedback on kitchen operations to continually improve processes and offerings. Requirements: - Previous experience in a kitchen or food preparation role, ideally in a café or restaurant setting. - Strong understanding of food safety regulations and procedures. - Ability to work efficiently in a fast-paced environment while maintaining high standards. - Strong teamwork and communication skills, with a positive, solution-oriented attitude. - Flexibility with working hours, including mornings, evenings, weekends, and holidays. Benefits: - Competitive hourly wage. - Complimentary meals during shifts. - Generous employee discounts. - Referral programme with the potential to earn up to £250. - Company pension. - Paid holiday entitlement. - Opportunities for career development and progression. - A supportive and inclusive work environment with recognition programmes like “Champion of the Month.” Other Details: - Experience: Required, with a minimum of 1 year in a similar role preferred. - Languages: English required; additional languages are a plus. - Employment: Full-time, flexible schedules available. - Schedule: Monday to Sunday, with shifts scheduled across all locations. Join Us: If you're passionate about preparing great food, teamwork, and creating memorable customer experiences, apply now to become an ARRO Coffee Kitchen Team Member. We look forward to welcoming you!

Caffe Concerto is seeking a talented Pastry Chef to join our team. This role offers the opportunity to craft and improve a wide range of bakery and pastry products, including cake sponges, croissants, muffins, frangipanes, scones, breads, and more. If you have a passion for creating exceptional baked goods and thrive in a fast-paced environment, we’d love to hear from you. Responsibilities Prepare, improve, and innovate recipes and processes while maintaining Caffe Concerto’s quality standards. Ensure all products meet or exceed our benchmarks for taste, texture, and presentation. Adhere to Food Hygiene and Safety best practices at all times. Collaborate with other kitchen sections to ensure consistency and efficiency in final products. Monitor production processes to identify and correct any deviations from established standards. Deliver fresh and high-quality baked goods daily to delight our customers. Embrace self-development opportunities and participate in ongoing training provided by the company. Work Experience & Requirements Technical Skills: Proficient with professional kitchen equipment such as mixers, blenders, dough sheeters, and ovens. Skilled in making a variety of doughs, puff pastry, and other baked goods. Strong attention to detail with the ability to identify and address inconsistencies in production. Key Attributes: Creativity and innovation are at the heart of our culture, and we expect all team members to bring fresh ideas. Excellent time management and ability to prioritize tasks in a fast-paced environment. Adaptability and willingness to learn quickly. Flexibility: Availability for full-time work, including flexible shifts. Certifications required Certificate in Food Safety Level I . Certificate in Health and Safety Level I Culinary school certification . What We Offer A supportive environment where your creativity is valued. Opportunities for ongoing learning and development. The chance to be part of a passionate team dedicated to producing exceptional baked goods.

WHO YOU ARE: - Someone passionate about cooking with a strong knowledge of Italian cuisine and an excellent eye for detail. - A respectful and thoughtful professional who is punctual and has a strong work ethic, driven by high standards and who consistently shows the best example of conduct. - A team player and leader with good communication skills, who is enthusiastic about teaching and passing on their knowledge, but also open to learning from others. - A competent and energetic cook who is comfortable with all sections of the kitchen, and is a fast learner if there are any areas which need improvement. - Someone creative and organised with good time management and multitasking skills, and the ability to work well under pressure. YOU MUST HAVE: - 3+ years’ experience as a sous chef or chef. 2+ years’ experience with Italian cuisine. Good level of oral proficiency in English and/ or Italian language. Familiarity with industry best practices. Any food specific education or certification an advantage. TASKS INCLUDE: - Prepare, cook, and present food in line with the required standards of Sapore Vero. - Supporting the company in developing new menus & weekly specials. - Monitor food production to ensure consistent quality of portion size. - Take ownership of the kitchen management in the absence of the Head Chef. - Follow relevant hygiene and health & safety guidelines. - Organise food, supplies, and utensils within the kitchen and in the fridges. - Stock control. - Following FIFO procedure to reduce waste of food stock. - Keep all designated areas in the kitchen clean and tidy before, during, and after the service accordingly with hygiene standards. - Check that appliance and fridges are at the required temperatures and properly closed before leaving. - Regularly clean and monitor kitchen appliances. - Work with the kitchen porter and pizza chefs to ensure the smooth running of service. - Coordinate take away orders with the pizza chef and floor staff to provide drivers with correct food. - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees. - Any other duties as assigned related to this position.

FULL TIME OFFICE BASED ROLE BASED IN GRAVESEND IN KENT We are looking for a talented Business Development Executive and/or Sales Support Officer to help drive our continued expansion. Our Sales Department is looking for someone who has excellent communication skills and great attention to detail to provide the critical link in the sales process. You’ll be part of our expanding Borrower Sales Team where you will support our new business leads from clients and brokers. This is a fantastic opportunity for someone with a passion for delivering business growth and being part of truly innovative financial services provider. You will join a hard-working team where we encourage everyone to expand their expertise and improve their skills. You will be responsible for Working with the sales team supporting them with the administrative work for new leads. Building relationships with brokers, and individuals via telephone and email. Supporting the team with packaging deals through to the underwriting team from the sales team. Supporting the team with daily/weekly/monthly data that is required for the Senior Leadership Team. Consulting clients/brokers on their specific requirements and ensure that time frames are met. Liaising with brokers, BDM’s & clients to issue the correct and suitable DIP. Chasing Dips that have been sent and trying to get the applications back in. Packaging the completed application for underwriting. Contacting new brokers on the broker list trying to get deals. Registering broker registration forms to ensure we are compliant and dealing with FCA registered brokers. Maintaining and updating the pipeline. Uploading invoices for sales. Minimum Requirements · Excellent oral and written communication skills with a first-rate attention to detail · Ability to take ownership and successfully deliver a high quality service · Exceptional time management skills, you’ll enjoy the challenge and variety of multitasking · Ability to respond quickly to training and adapt to changes within the industry · Customer Service experience. Person Specific · Experience in the finance industry · Previous sales experience · A can-do attitude and the drive to learn · Be flexible in your approach to work · Go the extra mile to get the job done · Confident and effective communicator · Self-motivated to deliver high quality service. Salary Range £25,000-£30,000

Job Description: Salon Manager cum Nail Creative Designer Location: Diamond Nails, 106 Shenley Rd, Borehamwood WD6 1EB Employment Type: Full-Time Diamond Nails is expanding, and we’re searching for a talented Salon Manager cum Nail Creative Designer to join our dream team. This dual-role position is key to our growth, combining operational leadership with artistic vision. You’ll oversee the daily running of our salon, provide exceptional client experiences, lead and develop a team of skilled professionals, and set creative trends that define our brand. Key Responsibilities: 1. Operations Management 2. Oversee the daily operations of the salon, ensuring smooth, efficient, and organized workflows. 3. Maintain high hygiene standards by monitoring cleanliness, ensuring adherence to health and safety regulations, and conducting regular checks. 4. Deliver outstanding customer service by cultivating a warm, professional, and luxurious client experience. 5. Address client inquiries, feedback, and complaints promptly and professionally to ensure satisfaction and loyalty. 6. Manage staff scheduling and client bookings to optimize operations and minimize wait times. 7. Track salon performance metrics, such as revenue, client retention, and staff productivity, and implement improvements where needed. 8. Staff Management 9. Create and manage staff schedules (rota) to ensure adequate coverage and efficient operations. 10. Oversee daily staff activities and provide clear direction to maintain high productivity and service quality. 11. Recruit, onboard, and train staff from basic manicure and pedicure techniques to advanced nail art and extensions. 12. Organize workshops and refresher training to keep the team updated on the latest techniques and trends. 13. Conduct regular performance evaluations, offering constructive feedback and encouraging growth. 14. Marketing and Promotion 15. Manage the salon’s Instagram page, posting engaging and visually appealing content to attract and retain followers. 16. Design and execute sound, targeted marketing campaigns to reach specific client groups, such as bridal parties, professionals, or seasonal events. 17. Plan in-salon promotions, loyalty programs, and collaborations to boost visibility and revenue. 18. Develop creative social media strategies to highlight the salon’s services, designs, and team expertise. 19. Nail Creative Direction 20. Design and develop on-trend nail styles, keeping Diamond Nails at the forefront of nail artistry. 21. Maintain a strong understanding of diverse nail techniques, including ombre, 3D nail art, marble effects, and seasonal or holiday-themed designs. 22. Evaluate past designs and build upon them to create a captivating and dynamic portfolio for the salon. 23. Collaborate with staff to brainstorm and innovate new nail art and techniques. 24. Offer seasonal and exclusive nail collections tailored to special events or trends. 25. Financial Management 26. Oversee the salon’s finances, including managing budgets, tracking expenses, and maximizing profitability. 27. Monitor daily sales, service revenue, and product retail performance. 28. Develop financial reports and provide insights to identify areas for growth and cost-saving opportunities. 29. Manage staff payroll, ensuring accuracy and timeliness. 30. Liaising with Suppliers 31. Build and maintain strong relationships with suppliers to ensure consistent, high-quality product availability. 32. Research and negotiate competitive pricing on products and tools. 33. Keep up to date with new product launches and innovations to incorporate into the salon’s offerings. 34. Monitor inventory levels and coordinate timely restocking to prevent shortages or overstocking. 35. Business Development 36. Identify and explore opportunities for expansion, whether through new locations or additional services. 37. Conduct market research to stay ahead of industry trends and client demands. 38. Work with stakeholders, including landlords and suppliers, to facilitate growth and negotiate partnerships. 39. Develop and implement strategies to increase the salon’s profitability and customer base. 40. Seek collaborations with beauty influencers, local businesses, and event organizers to enhance brand awareness. 41. Qualifications and Skills: 42. Proven experience in salon management or a similar leadership role in the beauty industry. 43. Expertise in nail care and advanced techniques, with a strong creative flair for design. 44. Excellent organizational and multitasking skills to manage both operational and creative responsibilities. 45. Strong leadership and communication skills, with the ability to inspire and manage a diverse team. 46. Exceptional customer service skills and the ability to build lasting client relationships. 47. Proficiency in social media management, particularly Instagram, and a knack for creating impactful marketing campaigns. 48. Familiarity with salon management software and adherence to hygiene and safety standards. 49. Financial acumen with experience managing budgets and tracking performance metrics. 50. What We Offer: 51. Competitive salary with performance-based incentives. 52. Opportunities for professional development and skill-building. 53. A supportive, collaborative work environment where creativity thrives. 54. The chance to make a significant impact on Diamond Nails’ growth and reputation.

Core Responsibilities Authenticity & Innovation Maintain the authentic flavors of traditional South Indian cuisine while introducing modern and creative twists to the dishes. Research regional recipes, forgotten techniques, and heirloom ingredients to design a menu that stands out. Should excel in traditional South Indian techniques like making perfect dosas, idlis, chutneys, sambars, and traditional sweets. Balance authenticity with innovative flair for an international audience. Innovate while staying rooted in the culinary heritage of South India. Experience in preparing a wide range of South Indian dishes, including lesser-known regional cuisines (e.g., Mangalorean, Chettinad, Udupi, konkan). Recipe Development: Develop and test recipes for new dishes, beverages, and desserts Ensure consistency and reproducibility of recipes Optimize recipes for large-scale production while preserving taste and quality. ** Ingredient Sourcing:** Identify and establish relationships with vendors who provide high-quality, authentic ingredients (e.g., native spices, fresh coconut, tamarind) Experiment with local and organic alternatives for sustainable cooking practices. ** Team Leadership:** Train and mentor kitchen staff on traditional and modern South Indian cooking techniques. Lead the team in handling high-pressure situations during peak service hours. ** Quality Control:** Regularly evaluate the taste, presentation, and portion size of dishes served to maintain consistency and quality. Implement a rigorous process for food safety and hygiene across the kitchen. ** Menu Customization:** Develop custom menus for festivals, corporate events, or seasonal specialties. Innovate within strict dietary restrictions (e.g., vegan, gluten-free versions of classics). ** Operational Efficiency:** Streamline kitchen operations for maximum efficiency without compromising the time-consuming methods traditional South Indian cuisine often requires. Balance cost control and profitability without sacrificing food quality. ** Brand Reputation:** Handle customer feedback constructively to continually improve the menu. ** Workload & Multitasking:** Handle the simultaneous management of kitchen logistics, new menu testing, and staff supervision. ** Crisis Management:** Quickly resolve any issues related to ingredients, kitchen equipment, or unexpected service demands. Handle complaints tactfully and ensure diners leave satisfied.

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

The Counter Soho - newly opened fine-casual restaurant in Soho is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.

We are seeking reliable, energetic individuals to join our team as Product Testing Reviewers! In this role, you will receive company-provided funds to purchase assigned items from various stores. After testing the products, you’ll be required to leave honest, detailed reviews to help improve the customer experience and product quality. This is a high-paying opportunity with minimal hours, offering flexibility in choosing your working days. Responsibilities: • Use company-provided funds responsibly to purchase assigned items. • Test and evaluate products based on provided guidelines. • Write detailed and honest reviews for the products purchased. • Provide feedback on your shopping and product-testing experience. • Adhere to deadlines and follow company procedures. Requirements: • Must be 18 years or older and lived within your address for 3 years minimum • Energetic, positive attitude with strong attention to detail. • Trustworthy and capable of handling company funds responsibly. • Strong written communication skills for writing reviews. • Ability to follow instructions and meet deadlines. • Reliable access to transportation for in-store purchases or online shopping. What We Offer: • High pay for minimal hours of work. • Flexible schedule to fit your lifestyle. • Free products to test and keep. • Opportunity to contribute to improving product and customer experiences.

Job Title: Semi-Independent Placement Support Worker Location: Ashford and Maidstone, Kent Job Type: Full-time, Permanent (Shift-based) Salary: Negotiable depending on experience. Job Overview: As a 24-Hour Semi-Independent Placement Support Worker, you will provide practical and emotional support to young people age 16 - 18 year old placed in semi-independent living settings. These individuals may include young adults and those transitioning from care settings. You will be responsible for ensuring the individuals' safety, well-being, and helping them develop independent living skills. This role will involve a combination of day and night shifts, including weekends, to provide consistent care and support. Key Responsibilities: Support and Empowerment: Assist individuals in achieving personal goals and developing independent living skills, such as cooking, cleaning, budgeting, personal care, and time management. Encourage and support clients in decision-making and problem-solving to increase independence. Promote the emotional, psychological, and social well-being of the individuals, ensuring they feel respected and valued. Monitoring and Reporting: Observe and record the progress, challenges, and achievements of each individual. Ensure accurate records are maintained as required. Provide regular updates to senior staff or case managers regarding any significant changes in the individual's needs or behavior. Report any incidents, safeguarding concerns, or issues promptly in accordance with policy and procedures. Health and Safety: Ensure a safe living environment for all individuals, complying with health and safety regulations. Respond to emergencies and manage crises, using de-escalation techniques and following procedures. Skill Building and Social Inclusion: Support individuals in accessing community resources and social activities to encourage social interaction and integration. Work with individuals to improve life skills such as communication, problem-solving, and personal development. Collaboration and Teamwork: Work as part of a multidisciplinary team, including social workers, psychologists, and healthcare professionals, to ensure holistic care for each individual. Attend team meetings and contribute to care planning, reviews, and updates. Shift-Based Work: Provide 24-hour support, including day shifts, waking night shifts, and sleep-ins as required. Ensure continuity of care during all shifts, maintaining high standards of practice and consistent support. Qualifications & Experience: Essential: Experience in care, support work, or a related field, ideally within semi-independent living or supported accommodation. Knowledge of safeguarding policies and procedures. Excellent communication skills, both written and verbal. Ability to work flexibly and as part of a team. Understanding of the importance of confidentiality and respecting privacy. Ability to manage challenging behaviour and difficult situations. Desirable: Relevant qualification in health and social care (e.g., NVQ Level 2 or 3, Diploma in Health & Social Care). First aid certification. Experience supporting individuals with learning disabilities, mental health conditions, or other specific needs. Personal Qualities: Compassionate, patient, and empathetic. Resilient and able to manage stressful situations. Proactive and able to work independently with minimal supervision. Strong organisational skills and attention to detail. Additional Information: A valid DBS (Disclosure and Barring Service) check will be required for the successful applicant. The role involves shift work, including evenings, weekends, and potentially sleep-in shifts. If you are passionate about empowering individuals and helping them achieve their full potential, we encourage you to apply and join our dedicated team.

The Healthcare Assistant (HCA) will play a vital role in delivering the NHS Health Checks Program, aimed at preventing cardiovascular diseases and improving health outcomes for adults aged 40-74. The HCA will conduct health assessments, provide lifestyle advice, and ensure accurate data entry and reporting in line with NHS and North Northamptonshire Council standards. Key Responsibilities Health Assessments: - Perform comprehensive NHS Health Checks, including measurements such as blood pressure, BMI, cholesterol (via Point of Care Testing), and glucose levels. - Collect and record patient data, including lifestyle factors, family history, and QRISK scores. Patient Interaction: - Deliver lifestyle advice tailored to individual health risks, including guidance on weight management, smoking cessation, and physical activity. - Provide dementia advice for eligible patients over 65 years. Follow-Up and Referrals: - Identify abnormal parameters and refer patients to GPs or appropriate health services as per NICE guidelines. - Ensure timely follow-up for patients requiring further investigation or treatment. Data Management: - Accurately input patient information into clinical systems (e.g., EMIS, SystmOne) and the Council’s IT solution. - Ensure compliance with GDPR and maintain patient confidentiality at all times. Equipment and Safety: - Operate and maintain Point of Care Testing equipment in line with Council protocols. - Follow infection control and clinical waste disposal procedures as per NHS guidelines. Compliance and Training: - Stay updated with NHS Health Check Best Practice Guidance and participate in mandatory training, including POCT operation and motivational interviewing techniques. - Contribute to audits and quality improvement initiatives as required by the Council. Key Qualifications and Skills: Essential: - NVQ Level 2/3 in Health and Social Care or equivalent. - Experience in conducting health checks or similar clinical assessments. - Strong interpersonal and communication skills for delivering lifestyle advice. Desirable - Familiarity with NHS Health Check standards and QRISK score calculation. - Experience with EMIS, SystmOne, or similar clinical systems. - Training in motivational interviewing or Making Every Contact Count (MECC). Competencies - Ability to work independently and as part of a multidisciplinary team. - High attention to detail for accurate data recording and reporting. - Commitment to equality, accessibility, and patient-centered care. Working Conditions: - Flexible hours, including evening and weekend shifts, to improve accessibility for patients. - Travel to various community or GP settings across North Northamptonshire. - Private consultation areas will be provided for conducting health checks. Job Type: Fixed term contract Contract length: 2-3 months Pay: £13.50 per hour Expected hours: 40 per week Benefits: - Free or subsidised travel Ability to commute/relocate: Northamptonshire: reliably commute or plan to relocate before starting work (preferred) Work Location: In person

Caminata, a well-established independent and very busy Italian restaurant, is looking for an experienced Pasta Chef that is able to cover pasta and pizza station when needed to join our team! If you are an experienced culinary professional, with a love for high-quality cuisine, this is the perfect opportunity for you   Salary: £16 - 18 per hour  Plus share of service charge Key Responsibilities: - Work together with our Head chef, Prepare and cook dishes to the highest standard and be able to cover our pasta section maintaining consistency and quality - Manage kitchen operations, ensuring a clean, organized, and safe work environment - Collaborate with the team to create new menu items and improve existing dishes - Ensure compliance with food hygiene and safety standards - Cover Pizza station when needed Requirements: - Proven experience as a Chef in a fast-paced kitchen - Passion for cooking and creating exceptional dishes - Ability to work efficiently under pressure - Knowledge of food safety regulations If you’re ready to bring your culinary talents to a thriving restaurant with a growing reputation, we want to hear from you! Join us at Restaurant Caminata and be a part of a team where your skills and dedication are valued!

Head Damp Proofing Contractor Our client is a leading damp proofing and waterproofing company dedicated to delivering exceptional service and results. With a strong reputation across the South East, they are expanding and seeking a highly experienced Head Damp Proofing Contractor to join their team. Role Overview: As the Head Damp Proofing Contractor, you will take on a dual role, combining hands-on damp proofing and waterproofing work with team management responsibilities. You will ensure the highest quality of service and lead a skilled team to deliver exceptional results on every project. Key Responsibilities: Hands-On Work: Perform damp proofing, timber treatment, and waterproofing tasks as required. Ensure all work is completed to the highest standards and in compliance with health and safety regulations. Team Management: Supervise and manage a team of contractors, ensuring they meet performance and project deadlines. Provide training, guidance, and support to team members to improve skills and productivity. Conduct regular team meetings and report on progress to senior management. Project Oversight: Oversee and manage multiple projects simultaneously, ensuring timely completion within budget. Liaise with clients, surveyors, and other stakeholders to ensure smooth project execution. Conduct quality checks and inspections to maintain high standards of workmanship. Administrative Duties: Plan and allocate resources effectively to meet project demands. Keep accurate records of work completed, team performance, and client feedback. Collaborate with the admin team for scheduling, job planning, and client communications. Requirements: Extensive experience in damp proofing, timber treatment, and waterproofing. Proven track record in managing and leading teams in a construction or damp proofing environment. Strong technical knowledge and ability to work on-site as required. Excellent leadership, communication, and problem-solving skills. Full UK driving license. Preferred Qualifications: Relevant certifications in damp proofing, waterproofing, or timber treatment. Health and safety training or qualifications What They Offer: Competitive salary package, reflective of experience. Opportunity to work with a growing company and lead a dedicated team. Professional development and training opportunities. A supportive and collaborative work environment.

OverviewWe are seeking a passionate and dedicated Football Coach to join our team. The ideal candidate will have a strong background in sports coaching and a commitment to educating young athletes in the fundamentals of football. This role involves not only developing players' skills but also instilling values such as teamwork, discipline, and sportsmanship. Duties Plan and conduct training sessions that enhance players' skills and understanding of the game. Develop game strategies and tactics to improve team performance during matches. Educate players on the rules of football and ensure adherence to them during practice and games. Provide constructive feedback to players to foster their development and confidence. Organise team meetings to discuss performance, set goals, and motivate players. Collaborate with other coaching staff to create a cohesive training programme. Monitor player progress and maintain records of their development throughout the season. Foster a positive team environment that encourages participation and enjoyment of the sport. Qualifications Proven experience in sports coaching, preferably in football. Strong understanding of football techniques, strategies, and rules. Excellent communication skills with the ability to educate and inspire young athletes. Ability to work effectively within a team environment while also demonstrating leadership qualities. A commitment to promoting sportsmanship and ethical behaviour among players. Relevant coaching certifications or qualifications are advantageous but not essential. If you are enthusiastic about shaping the future of young athletes through football, we encourage you to apply for this rewarding position as a Football Coach.

**Job Title:** Data Analyst **Job Summary:** We are seeking a detail-oriented and skilled Data Analyst to join our dynamic team at Top Advice Limited. The successful candidate will play a pivotal role in analyzing data, generating actionable insights, and supporting strategic decision-making processes to help drive business growth and operational excellence. **Duties and Responsibilities:** Data Collection and Preparation: Collect, clean, and organize data from various sources for analysis. Ensure data quality and accuracy by performing audits and implementing validation techniques. **Data Analysis and Reporting:** Conduct detailed data analysis to identify trends, patterns, and correlations relevant to business operations and strategies. Generate clear, actionable reports and dashboards using visualization tools (e.g., Power BI, Tableau). Present insights to management and key stakeholders in an easily understandable format. **Support Decision-Making:** Provide data-driven recommendations to support strategic business decisions. Analyze financial and operational metrics to evaluate business performance. Assist in forecasting and predictive modeling to identify opportunities and mitigate risks. **Collaboration and Communication:** Work closely with other departments, including marketing, operations, and management, to understand their data requirements and deliver insights. Communicate complex data findings in clear, concise terms for non-technical audiences. Tool and System Management: Manage and maintain databases, analytics tools, and reporting systems. Develop and refine automated data processes for improved efficiency. **Compliance and Confidentiality:** Ensure data handling practices comply with legal and regulatory requirements, such as GDPR. Maintain strict confidentiality and integrity of sensitive business data. **Skills and Qualifications:** Technical Proficiency: Proficiency in SQL, Python, or R for data analysis and manipulation. Advanced knowledge of data visualization tools like Tableau, Power BI, or similar platforms. Strong expertise in Microsoft Excel, including advanced formulas, pivot tables, and macros. **Analytical Skills:** Exceptional ability to interpret data and identify meaningful patterns and trends. Strong problem-solving and critical-thinking skills. **Communication Skills:** Excellent verbal and written communication skills to present insights effectively. Ability to translate complex data findings into actionable business strategies. Time Management and Organization: Capable of managing multiple projects and meeting deadlines in a fast-paced environment. **Preferred Experience:** Experience in financial or business data analysis. Familiarity with CRM systems and business intelligence platforms. **Salary:** £14 to £18 per hour, depending on experience and qualifications. **Job Type:** Full-time, in-person. **Location:** Primary Work Address: 10-17 Sevenways Parade, Gants Hill, London, IG2 6JX **Start Date:** 31 January 2025 **Additional Information:** - Benefits: 28 days of paid annual leave (including public holidays). - Pension scheme enrollment. - Opportunities for professional development and further training - A collaborative work environment promoting growth and innovation. - Visa Sponsorship for eligible candidate Application Deadline: 20 January 2025 Expected Start Date: 31 January 2025

We’re looking for a dynamic and creative Chief Marketing Officer (CMO) to join The London Network and help us elevate our brand. The London Network hosts exclusive networking events for tech entrepreneurs, professionals, and investors, creating a space for meaningful connections and opportunities. Key Achievements: • 1,000+ attendees • Participants from 30+ cities • Hosted 50+ events If you’re passionate about digital marketing, social media, and content creation, this is your chance to drive the growth of a fast-growing community. Responsibilities: • Social Media Strategy: Develop and execute a content strategy for Instagram, LinkedIn, Facebook, and TikTok to grow our online presence. • Email Marketing: Plan and deliver impactful email campaigns to engage with our network and attract new members. • SEO: Optimize content and web presence to improve search engine rankings and drive organic traffic. • Digital Marketing: Oversee paid campaigns across platforms like Google Ads and social media to maximize ROI. • Photography & Videography: Create high-quality photos and videos for social media posts, reels, and promotional materials. • Content Creation: Design and post engaging content tailored to each platform to drive engagement and build brand loyalty. • Analytics: Track performance metrics across social media, SEO, and digital campaigns to optimize strategies. • Community Engagement: Actively engage with followers, respond to comments, and foster a sense of community online. Requirements: • Bachelor’s degree in Digital Marketing or a related field (preferred). • Proven experience in social media management and growth. • Strong knowledge of SEO strategies and tools. • Proficiency in email marketing tools (e.g., Mailchimp, HubSpot). • Experience in creating and managing digital advertising campaigns (Google Ads, Meta Ads, etc.). • Proficiency in photography and videography, including editing tools (e.g., CapCut, Adobe Premiere). • Creative mindset with a strong sense of branding and storytelling. • Analytical skills to interpret data and optimize campaigns. • Ability to work independently and bring fresh, innovative ideas. Pay: This role offers the opportunity to become a co-founder of The London Network, a startup where you will receive shares; details to be discussed.

Registered Manager Bluebird Care Oldham – Setting the Standard in Premium Home Care About the Role Are you a passionate and experienced care professional ready to take your career to the next level? Bluebird Care Oldham is seeking an exceptional Registered Manager to lead and oversee our premium at-home care services. As a market leader in high-quality private care, we are dedicated to delivering outstanding, people-focused services that make a genuine difference in our customers’ lives. In this vital leadership role, you will be responsible for ensuring operational excellence, maintaining compliance with regulatory standards, and fostering a culture of compassion and professionalism within the team. Key Responsibilities • Leadership & Operations: Manage and lead the daily operations of our care services, ensuring exceptional service delivery. • Care Planning: Develop, implement, and review bespoke care plans tailored to meet individual customer needs. • Team Management: Inspire and support your team, driving a positive workplace culture and facilitating ongoing training and development. • Regulatory Compliance: Ensure full adherence to CQC standards and all relevant legislation. • Customer Engagement: Build and nurture strong relationships with customers, their families, and external partners to ensure the highest levels of satisfaction. • Continuous Improvement: Lead initiatives to elevate the quality of care, fostering innovation and best practices. What We’re Looking For; • Experience: Proven track record in a care management role, with a strong understanding of home care, dementia care, and senior care practices. • Qualifications: Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or willingness to work towards this. • Leadership Skills: A confident leader with the ability to inspire, motivate, and manage a dedicated care team. • Communication: Outstanding interpersonal and written communication skills to engage with customers, families, and professionals. • Commitment to Excellence: A passion for delivering outstanding care and achieving the highest quality standards. • Driving License: A full, clean UK driving license is essential. Why Join Bluebird Care Oldham? Bluebird Care Oldham is a family-founded business and part of the UK’s largest provider of private, premium home care. With over 20 years of experience, we are committed to delivering customer-focused care that prioritises dignity, independence, and respect. We offer: • A competitive salary reflective of your experience and expertise. • Comprehensive benefits, including ongoing professional development and career progression opportunities. • The chance to make a meaningful impact while working with a supportive, values-driven team. Join Us If you are ready to embrace an exciting and rewarding challenge with a leading care provider, we want to hear from you. Be part of a team that places quality care and people at the heart of everything we do. Bluebird Care Oldham is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note: Only candidates meeting the essential criteria will be contacted for an interview.