Line manager jobs in StourbridgeCreate job alerts

Job Title Project Management Office Manager (PMO Manager) Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The Role To support the successful delivery of strategic Energy /Utilities and major project business unit with relevant adherence to tender assumptions by producing programmes and establishing governance, monitoring project controls, managing reporting process, and ensuring compliance with organisational and regulatory requirements, the role provides assurance, consistency, visibility across multiple projects and workstreams whilst transforming and improving process and systems across the business unit whilst delivering on the anticipated sales forecasts and margins and the interactions that are required to support the business leader and the PMO team. Responsibilities • Maintain PMO Governance frameworks, standards, and methodologies., • Support project and program governance., • Ensure compliance with company policies, regulatory requirements, and DNO/IDNO standards where applicable., • Conduct and chair regular health checks and assurance reviews on the overall business unit performance., • Ensure all program plans and terms and conditions are agreed and in place to enable a 14-day project mobilisation and handover document to be shared across the team prior to commencement., • Track Milestones, dependencies, risks, issues, and actions., • Monitor project performance against agreed baselines., • Coordinate change control processes., • Track project budgets, forecasts, and actual expenses., • Develop weekly reports and monthly program reports., • Develop and maintain dashboards and KPI reporting., • Provide management information to senior stakeholders., • Highlight delivery risks and recommend corrective actions., • Support cost control and financial reporting across the business unit in the required format., • Implement all measurable KPI into a weekly dashboard., • Responsible and manage all project completion documents to enable full recovery of applications., • Assist with business case development and benefits tracking., • Maintain program risk registers., • Ensure all onboarding of resources adheres to the relevant governance process., • Continuous improvement on Doocey Vision platform, • Facilitate risk review meetings and project deep dive support., • Produce data reference all subcontractor and direct resources including management is tracked for performance., • Review all weekly track sheet returns that are received on time, recorded, and reported., • Implement a survey and design capability within the team either external or internal., • Review the agreed spends including materials and plant are aligned in tender documents and we can track and measure against budgets., • Track and measure against projects the EW and CE to protect margins., • Ensure mitigation actions are assigned across the team and monitored for progress., • Engage with project managers/supervision/suppliers/clients and stakeholders to protect the P&L and improve overall business process., • Ensure we adhere and operate to the required Utilities standards. Technical Skills & Experience • Experience within same role, or similar within the Energies & Utilities Sector, • Self-driven, purposeful, with a ‘can do’ attitude without compromising safety and/or compliance., • Ability to collaborate with various stakeholders, including employees, management, regulatory agencies, and the community., • Excellent planning and organisation skills, • Governance and compliance, • Financial awareness analysis and reporting, • Continuous improvement, • Data analysis and reporting, • Street works and permit experience., • Continuous improvement, • Accurate and timely reporting, • Effective governance, • Improved project visibility and controls, • Strong understanding of Prince 2, • Delivery of projects with agreed times, cost, and quality, • Familiar with P6 Primavera, clarity, Planview, Jira, MSP, and AI /AR, • Success measure, Accurate timely program reporting, • Effective governance compliance, • Improved project visibility controls, • Delivery of project on time and to budget Qualifications & Training • Degree or equivalent professional experience, • Prince 2 or a project management qualification, • MSP Practitioner Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.

Sector: Metals / Resource RecoveryAbout the RoleWe are working with a leading UK metals business focused on turning waste into valuable secondary resources. They are seeking an experienced Environmental & Compliance Manager to take ownership of all environmental and regulatory compliance across their site operations. This is a key leadership role within the local management team, ensuring the business not only meets its legal obligations but stays ahead of evolving legislation—supporting sustainable growth and operational excellence.Key ResponsibilitiesLead all aspects of environmental compliance and ensure full adherence to UK environmental legislation and regulatory requirements.Manage environmental permitting, planning requirements, water discharge consents, and waste shipment documentation and notifications.Proactively monitor and interpret regulatory changes, ensuring the business remains compliant and commercially competitive.Act as a core member of the site leadership teamMaintain and develop integrated management systems in line with ISO 9001, ISO 14001, and ISO 45001 standards.Support operational decision-making by providing clear, accurate compliance and environmental reporting.About You Strong background in environmental compliance within the waste management, metals, or resource recovery sectors.In-depth knowledge of Environmental Permitting Regulations and associated UK environmental legislation.Experience managing regulatory submissions including permits, water discharge consents, and waste shipment documentation.Familiarity with ISO management systems (9001, 14001, 45001).Confident communicator with the ability to engage effectively across operational and leadership teams.Proactive and forward-thinking, with the ability to anticipate regulatory change and its impact on the business.TPBN1_UKTJ

Due to continued growth and market development, we are searching for an experienced Customer Service Representative to become an active team member supporting the UK sales region. In this varied and challenging roll, you will be responsible for the first customer contacts. We are looking for someone who has a passion for delivering exceptional customer service as a tool to sustain our growth. You provide our clients with excellent support and full solutions. Thanks to your commercial attitude and technical aptitude, you will enhance sales over the phone and by email. You will manage and follow up the end-to-end process from product selection, quoting, sales order entry up to the delivery of materials. You will need to build strong relationships with our customers, sales and technical support teams and our Credit Department in Luxembourg. Furthermore, you will have the following duties: Key Responsibilities: • Provide customers with price, lead time, product information, technical documents, etc. to influence decision making and maximize sales, • Prepare and follow up on quotes based on pricing guidelines from the commercial team, • Understand and convert customer requirements into orders in our SAP ERP system, • Process and follow up on incoming orders according to our established procedures, • Cooperate closely with the credit department to ensure reliable order fulfilment, • Liaise with the replenishment team and occasionally with suppliers, • Coordinate shipments to customers – liaise with the warehouse / carriers if necessary, • Check daily reports and act accordingly, • Additional administrative tasks upon request from the Local Operations Manager Qualifications and experience: • This position requires experience of 3+ years in a commercial or customer service environment (ideally B-to-B), • You have a technical aptitude and any experience in a technical environment (construction would be an advantage), • You have excellent administrative skills and are attentive to details, • Knowledge of International business would be an advantage, • You are at ease with phone communication for order clarification, • You have an excellent command of English. Other language skills are also advantageous, • SAP experience is an advantage, • You have strong verbal and written communication skills, and you are a good team player, • You are a fast learner, a dynamic and agile multi-tasker and enjoy the challenges of a busy office environment, • You have a good knowledge and experience with IT tools Reporting line and location: This is an office-based role located either in Tipton, West Midlands or Epworth, North Lincolnshire, and reporting to the Local Operations Manager. Our offer: Stable company: for over three decades, our company has stood the test of time, weathering economic shifts, technological revolutions, and industry changes. We are not just stable; we are a ship that has sailed through storms and emerged stronger. Be part of a team that values tradition, experience, and unwavering commitment. Package: we offer competitive compensation that recognizes your expertise and dedication. Great place to work: we are not just a big company; we are a close-knit community that spans continents. As you contribute to impactful projects, you will experience the best of both worlds: the resources and reach of a multinational structure combined with the warmth and support of a tight-knit family. Grow your career with us, collaborate across borders, and enjoy the advantages of a truly inclusive and nurturing environment. Apply now and become part of our extraordinary journey!

Job Title Head of HR Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Tipton Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The Head of Human Resources is responsible for developing and delivering the Group's People Strategy, ensuring the organisation has the capability, culture, leadership and resources required to support sustained business growth. Supporting approximately 300 PAYE employees across six operational locations, the role provides strategic leadership for Human Resources, Talent Acquisition, Learning & Development, Reception and Administrative Support functions. The Head of HR will lead and develop a multi-disciplinary people team, ensuring consistently high standards of service delivery, compliance, employee experience and organisational effectiveness. Operating within a rapidly growing and fast-paced environment, the Head of HR will ensure that policies, procedures, systems and management capability evolve in line with business demands. Particular focus will be placed on building manager capability, strengthening accountability, improving organisational performance and embedding a high-performance culture throughout the Group. The Head of HR will act as a trusted advisor to Directors and senior leaders, providing commercially focused people solutions that support operational objectives whilst ensuring legal compliance and best practice. The role is accountable for ensuring the People Function delivers measurable value to the business through effective recruitment, talent development, organisational design, employee engagement, workforce planning and performance management. • Develop and deliver the Group People Strategy, ensuring alignment with business objectives, growth plans and operational requirements., • Provide strategic and operational HR leadership across all Group businesses and locations., • Act as a trusted advisor to Directors and senior leaders on organisational design, workforce planning, employee relations and people-related risk., • Lead and develop the HR, Talent Acquisition, Learning & Development, Reception and Administrative Support functions., • Coach and develop managers to strengthen leadership capability, accountability and people management effectiveness., • Oversee complex employee relations matters, including disciplinaries, grievances, appeals, capability and organisational change processes., • Drive a high-performance culture through effective performance management, engagement and continuous improvement initiatives., • Lead workforce planning, succession planning and talent management activities to support future business growth., • Oversee recruitment, onboarding and employer branding strategies to attract and retain high-quality talent., • Develop and implement Learning & Development strategies, leadership programmes and career development pathways., • Monitor people metrics, KPIs and workforce trends, providing insight and recommendations to senior leadership., • Ensure HR policies, procedures and governance frameworks remain compliant, effective and commercially focused., • Lead organisational change, restructuring, acquisitions and business integration projects where required., • Oversee audits, compliance reviews and risk management activities across all people processes., • Champion diversity, inclusion, wellbeing and employee engagement initiatives across the Group., • Proven experience in a senior HR leadership role within a fast-paced, commercially focused and growing organisation., • Demonstrable success in developing and implementing People Strategies that support organisational growth and performance., • Extensive knowledge of UK employment law, HR best practice and employee relations., • Significant experience leading multi-disciplinary teams across HR, Recruitment and Learning & Development functions., • Proven ability to influence, coach and challenge senior leaders and managers at all levels., • Experience leading organisational change, cultural transformation, restructures and business integrations., • Strong workforce planning, organisational design and succession planning expertise., • Commercially minded with the ability to align people strategies to operational and financial objectives., • Strong analytical skills with experience producing and presenting workforce metrics, KPIs and management information., • Excellent communication, stakeholder management, project management and leadership capabilities., • CIPD Level 7 qualified or equivalent., • Minimum 10 years' progressive HR experience, including significant senior leadership responsibility., • Experience leading HR, Talent Acquisition and Learning & Development functions., • Strong employment law expertise and experience supporting multi-site operations., • GDPR training and experience working within growing, change-oriented organisations. Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. #J-18808-Ljbffr

• A Senior Reward Manager – Executive Compensation & Equity Incentives., • As the senior advisor on executive reward matters, you will partner with HR and business leaders to design, implement, and govern compensation and equity incentives. You will act as the deputy to the Group VP Head of Reward & Excellence on executive compensation matters, representing the function with senior stakeholders and external advisers where appropriate. You will combine strategic advisory with hands‑on execution, ensuring competitive, compliant, and effective reward practices across a global organization., • Support the Group VP Head of Reward & Excellence in preparing Remuneration Committee and Board materials and lead the preparation of the annual Remuneration Report., • Serve as the trusted advisor to HR and business leaders on executive reward matters, including compensation, job offers, promotions, salary reviews, incentive awards, retention plans, and job grading., • Lead the design, governance, and execution of Long‑Term Incentive (LTI) programs, including budgeting, communication, implementation, vesting, and vendor management., • Oversee the governance and administration of global employee share plans across 20+ countries, including grant execution, vesting management, regulatory compliance, and stakeholder coordination with Legal, Tax, Finance, Payroll, and external providers., • Drive the continuous enhancement of executive reward and global mobility policies, processes, and governance to support the organization's global talent strategy., • Act as the corporate reference point for the annual executive compensation review cycle, overseeing its governance, coordination, and successful delivery., • Build trusted relationships with senior executives, HR, Finance, Legal, Payroll, Tax, IT, Global Business Services, and external advisors, providing expert guidance on complex executive reward matters and ensuring effective governance and compliant delivery., • 10+ years of experience in Executive Compensation, Global Rewards, or Compensation & Benefits within an international environment., • Strong expertise in executive compensation, incentive plans (STI/LTI), equity programs, and benchmarking., • Experience supporting Board and Remuneration Committee activities, preferably within a listed multinational company., • Solid understanding of executive compensation governance, payroll, tax, accounting, and regulatory requirements., • Experience working with executive benchmarking providers such as Willis Towers Watson (WTW), Mercer, and Korn Ferry., • Ability to interpret complex tax, legal, and regulatory requirements impacting executive compensation and equity programs., • Advanced Excel skills; experience with HRIS systems (e.g., SuccessFactors) is an asset., • Trusted advisor with exceptional stakeholder management and influencing skills., • Excellent communication and presentation abilities, with confidence interacting with senior executives and Board-level stakeholders., • High level of discretion and integrity when handling confidential information., • Strong project management, organizational, and problem‑solving skills., • Collaborative, proactive, and able to balance strategic thinking with operational execution in a fast‑paced global environment., • Competitive salary and benefits package. The Belgium annual base salary range reasonably expected to be paid for this new hire is: €136,000 to €171,000. Actual compensation will be determined based on factors such as skills, experience, qualification and internal equity and can ultimately be more or less than the posted salary range. The primary location for this job is Belgium; however, it may also be based in other countries. For other countries, local competitive salary conditions will apply, in line with local legislation. Information will be provided before your first interview., • 16, or more, weeks of maternity/paternity and co‑parenting leave, according to local regulations., • Training platform for all employees., • Free language courses (24 languages available)., • Free well‑being sessions (physical and psychological)., • Hybrid working model. At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require assistance or accommodations to let us know to ensure a seamless application experience. We support all candidates equally throughout the application journey. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply. #J-18808-Ljbffr

Assistant Head - Director of Safeguarding When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. This is a significant leadership opportunity for an experienced safeguarding professional who can combine expertise, sound judgement and compassion to ensure every pupil feels safe, supported and able to flourish. The successful candidate will lead safeguarding strategy and practice, oversee complex child protection matters, provide guidance and training to colleagues, and work closely with pupils, families, staff, governors and external agencies. We welcome applications from experienced teachers, educational leaders and safeguarding professionals from related sectors. While experience in education is highly desirable, we are equally interested in candidates who have developed substantial safeguarding expertise through social care, local authority safeguarding services, the LADO function or other child protection settings. Welcome to OSH OSH is a warm, inclusive and upbeat school community, where teachers enjoy teaching motivated and interesting young people in a calm and orderly atmosphere. We enjoy a very good academic reputation, but we are not all about league tables. This school prides itself on a balance of academic achievement and outstanding opportunity for our students to develop as well-rounded people. OSH is so much more than an 11-18 state school. It is a vibrant and morally driven community that seeks to send out into the wider world young people who can genuinely make a difference to the common good. Our former pupils may be found in Parliament; the media; the military; medicine; banking and finance; public service; science and research; the creative arts and the law. What they all have in common is an optimism about who and what they are, and what just what they can achieve. They are both aspirational and humble. We work hard to keep them grounded, but always aiming high. The environment, both in and out of the classroom, for pupils to grow, develop and enjoy their schooling, is underpinned by a deep commitment and can-do attitude shared by our staff, from teachers to cooks and sports coaches to the medical team. Job Overview Old Swinford Services Ltd seeks to appoint a knowledgeable and dedicated Director of Safeguarding to lead this important area of School life. This post would suit an emotionally intelligent, resilient and experienced practitioner with significant safeguarding experience and a genuine enthusiasm for working with children and young people. The Director of Safeguarding (DoS) reports to the Deputy Headmaster who acts as line manager for the DoS, and the DoS then line manages the safeguarding work of three Deputy Designated Safeguarding (DDSLs). The DoS also reports at two key committees – The Governors' Pupil Welfare and Behaviour Committee and The Governors' Safeguarding Committee. Old Swinford Hospital (OSH) is a strong, values driven community. At OSH, safeguarding is everybody's responsibility. The core safeguarding team includes three DDSL's and in addition, senior boarding and pastoral colleagues are trained up to DSL level. The DoS meets with the Governors' Safeguarding Committee two or three times each term. We are now looking for an experienced colleague to lead and manage this important area of School life as we grow in number. Our intention is for the Assistant Head - Director of Safeguarding to become our DSL and report to the Deputy Headmaster. The Director of Safeguarding will also be a member of the School's Senior Leadership Team (SLT). Who are we looking for? The person we are looking to appoint will be: • a capable individual who can work swiftly and thoroughly and keep the paramountcy principle at the heart of all safeguarding work • an experienced safeguarding practitioner who has worked at a senior level in an organisation which supports children and families and where that individual has worked with internal stakeholders as well as external agencies • a practitioner who is equally comfortable working on recording and reporting systems as he or she is working with and training up individuals or teams of individuals • an individual who is familiar with regulatory compliance, statutory guidance and inspectorates If your think your have the ability, experience and qualities to be our Director of Safeguarding, we would welcome your application. Remuneration A remuneration package will be agreed depending on qualifications and experience. In line with current regulation you will, if you are eligible, be offered a workplace pension through NEST. Equal Opportunities Old Swinford Services Ltd welcomes applications for employment from all sectors of the community. Suitability to Work with Children Old Swinford Services Ltd is committed to safeguarding and promoting the welfare of children and applicants are required to undertake an enhanced Disclosure & Barring Service check. The School reserves the right to close the job advert early where sufficient applications have been received and so we encourage early applications to ensure consideration for the post. TPBN1_UKTJ

Job Title Project Manager Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The Role The Project Manager is accountable and responsible for the management and motivation of multidisciplined operational teams and subcontractors. The Project Manager will be responsible for ensuring that the delivery team is effective in works planning, that the site is ready for construction, and the materials and plant have been ordered on time. This will include the management of customer relations, programmes of work, staff and contractors ensuring that networks are built safely, to the correct specification and to the Groups, asset owners and Client satisfaction in a cost-effective manner. Responsibilities • Lead and manage multi-disciplinary operational teams and subcontractors to deliver projects safely, compliantly, on time and within budget., • Act as the primary client contact, leading site meetings and maintaining strong stakeholder relationships., • Develop, manage and monitor project programmes, including critical path planning and forecasting., • Ensure all SHEQ, operational and project documentation is completed accurately and submitted within required timescales., • Ensure sites are fully prepared for construction, with labour, plant and materials available as required., • Oversee the safe and compliant construction of network assets in accordance with approved designs, specifications and industry standards., • Manage direct labour and subcontractors to achieve productivity, quality and performance targets., • Monitor project costs, budgets and resources to maximise efficiency and minimise waste., • Manage project variations and changes, ensuring accurate documentation and communication., • Maintain accurate records of project progress, site activities and asset information., • Provide technical guidance and support to clients, contractors and internal teams., • Lead incident investigations and ensure timely completion of corrective actions., • Conduct site inspections and audits to ensure compliance with company, client and regulatory standards., • Manage the performance, competency and development of direct reports and contractors., • Work closely with the PMO and wider business to drive continuous improvement and successful project delivery. Technical Skills & Experience • Proven Project Management experience within the utilities, multi-utility, civil engineering or energy sectors., • Strong knowledge of project planning, scheduling and programme management using Microsoft Project., • Experience managing operational teams, subcontractors and multiple stakeholders., • Strong understanding of health, safety, quality and environmental requirements within utility or construction environments., • Commercial awareness with experience managing budgets, costs and project performance., • Excellent communication and stakeholder management skills., • Strong problem-solving and decision-making abilities., • Highly organised with excellent attention to detail and time management skills., • Self-motivated, proactive and capable of working effectively in a fast-paced environment. Qualifications & Training • NRSWA Supervisor Card., • SMSTS qualification., • NEBOSH Construction Certificate, IOSH Managing Safely or equivalent health and safety qualification., • Strong working knowledge of Microsoft Office, including Excel, Word, PowerPoint and Microsoft Project., • GCSE Grade 4/C or above (or equivalent) or relevant industry experience., • SCO qualifications, SHEA Gas/Water/Power and National Water Hygiene Card desirable. Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary

Job Title Project Management Office Manager (PMO Manager) Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The Role To support the successful delivery of strategic Energy /Utilities and major project business unit with relevant adherence to tender assumptions by producing programmes and establishing governance, monitoring project controls, managing reporting process, and ensuring compliance with organisational and regulatory requirements, the role provides assurance, consistency, visibility across multiple projects and workstreams whilst transforming and improving process and systems across the business unit whilst delivering on the anticipated sales forecasts and margins and the interactions that are required to support the business leader and the PMO team. Responsibilities • Lead and maintain PMO governance frameworks, standards, methodologies and controls across the Energy, Utilities and Major Projects portfolio., • Support project and programme governance, ensuring compliance with company policies, contractual obligations and regulatory requirements., • Oversee project mobilisation processes, ensuring plans, assumptions and handover documentation are in place prior to commencement., • Monitor project performance against agreed baselines, programmes, budgets and forecasts., • Track and manage project milestones, dependencies, risks, issues, actions and change control activities., • Develop and maintain project controls, dashboards, KPIs and performance reporting across the business unit., • Produce weekly, monthly and ad hoc management reports to support decision-making by senior stakeholders., • Identify delivery risks, commercial threats and performance issues, recommending and monitoring corrective actions., • Support cost control, financial performance and P&L protection through effective project monitoring and reporting., • Maintain programme risk registers and facilitate risk reviews, assurance activities and project deep-dive sessions., • Ensure project completion, governance and handover documentation is accurate and supports full commercial recovery., • Manage resource onboarding, utilisation and performance reporting for both direct labour and subcontractors., • Collaborate with Project Managers, suppliers, clients and stakeholders to improve delivery performance and business processes., • Drive continuous improvement initiatives, systems development and PMO best practice across the business unit. Technical Skills & Experience • Previous PMO Manager, PMO Analyst, Project Controls or similar experience within the Utilities, Energy or Infrastructure sector., • Strong understanding of project governance, assurance, compliance and project controls., • Experience supporting the successful delivery of complex projects and programmes., • Strong financial awareness, including budget monitoring, forecasting and performance reporting., • Advanced data analysis, reporting and dashboard development skills., • Excellent planning, organisation and prioritisation abilities., • Strong stakeholder management and communication skills., • Knowledge of street works, permitting and utility industry processes., • Experience using project management and reporting tools such as Primavera P6, Microsoft Project, Jira, Clarity or Planview., • Self-motivated, analytical and able to drive continuous improvement within a fast-paced environment. Qualifications & Training • Degree qualified or equivalent professional experience., • PRINCE2 Practitioner, MSP Practitioner or equivalent Project/Programme Management qualification., • Advanced Microsoft Office skills, particularly Excel, Project, PowerPoint and reporting tools. Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary

We are seeking a compassionate Ofsted Registered Children's Manager for our beautifully furbished home based in Halesowen, to oversee the care and development of children within our facility. The ideal candidate will be responsible for ensuring the highest standards of care, safeguarding, and education for children, managing a team of staff members whilst being supported by a present and dedicated Responsible Individual. With additional bonus available for meeting KPI's and OFSTED Good Inspection Rating. Responsibilities • Manage the daily operations of the children's care facility, ensuring compliance with all relevant regulations and standards., • Lead quality assurance and continuous improvement processes, including Regulation 45 reports, audits, improvement plans, and responses to Regulation 44 audits and local authority assurance visits. Monitor incidents, complaints, performance indicators, and outcomes for children., • Develop and implement engaging programmes that support children's physical, emotional, and educational development., • Manage staff induction, supervision, appraisal, performance, and development in line with safer recruitment practices and company policy. Ensure staffing levels, training, and research-based practice support high-quality care delivery., • Maintain effective communication with parents, caregivers, and external agencies to ensure collaborative approaches to child welfare., • Conduct regular assessments of children's progress and well-being, adapting programmes as necessary to meet individual needs., • Ensure that safeguarding policies are adhered to at all times, creating a safe environment for all children., • Manage administrative tasks related to the operation of the facility, including record keeping and reporting., • Represent the home professionally in meetings and multi-agency settings, building strong relationships with local authorities, commissioners, and safeguarding partners while upholding organisational values, policies, and professional standards. Benefits Of Joining Our Team • Sign on bonus - £1,500 - £2,500, • Cycle to Work Scheme, • Employee Wellbeing programme, • Continuous development and training to upskill within your career, • Annual Leave allowance increased yearly, • Additional Bonus's for meeting quarterly KPI's to you and an allowance to treat your team., • Refer qualified staff scheme - RSW's, Senior's, Team Leader's and Deputies (£250 - £1,000k) Essential Requirements • A recognised Ofsted qualification (e.g., Level 3 Diploma in Childcare or NVQ Level 4 Children and Young People ) and Level 5 Diploma in Leadership and management for residential childcare., • Minimum of 1 year experience in a managerial role within a childcare setting is highly desirable., • Minimum of 2 years experience within a Residential setting., • Strong knowledge of child development theories and best practices in early years education., • Excellent leadership skills with the ability to inspire and motivate a team., • Exceptional communication skills, both verbal and written, with the ability to engage effectively with children, parents, and staff., • A commitment to ongoing professional development and training in childcare practices., • An understanding of safeguarding legislation and procedures is essential. We welcome applications from individuals who are passionate about making a positive impact on children's lives while fostering an inclusive environment for all staff members

Job Title Learning & Development Manager Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The Role The Learning & Development Manager is responsible for driving Doocey Group’s performance development strategy by designing, implementing, and evaluating learning programs that enhance employees’ skills, performance, and career growth alongside specific performance objectives linked to the Company Performance Development Review Programme (Appraisals). This role partners with the senior leadership team to identify training needs, align learning initiatives with business objectives, and foster a culture of continuous development. As L&D Manager you will manage and monitor Managers’ commitment and moreover their ability in reviewing performance objectives and personal training development plans for staff, create and deliver engaging training solutions, both in-person and digital, while monitoring effectiveness through data-driven evaluation and ensures compliance with regulatory and professional training requirements. A significant part of this role is upskilling and mentoring the senior leadership team, managers and supervisors in the performance development process and aligning this with ensuring employees and managers are on track with the performance objectives set and the support, training and resources required to deliver this. Responsibilities • Track and monitor employee performance against objectives collated from line manager’s evidence-based results, • Support managers and employees with strategies where performance is not aligning and ensure training, mentoring, support, knowledge and progression strategies are deployed to help improve performance, • Track and monitor senior leaders and managers to drive performance reviews and 1-2-1s whilst also ensuring their commitment to employee performance development plans, • Facilitate and deliver training sessions and workshops, • Support senior leadership to ensure alignment training programmes with business goals, • Review training effectiveness data and identify areas of improvement, • Support managers in creating individual development plans, • Collaborate with HR on onboarding and career development initiatives, • Produce a monthly performance objective report across the business, reporting on key areas of strength, weakness and make suggestions for any departments lacking commitment to the performance development process, • Conduct training needs analyses in collaboration with department heads, • Design and roll out new training programmes in response to business changes, • Manage large-scale training initiatives such as leadership development or change management, • Evaluate and select new learning technologies, platforms or vendors, • Budget tracking and reporting for L&D spend Personal Qualities • Passion for learning and development, • Leadership and the ability to influence, • Strategic thinking, • Excellent communication skills, • Empathy and emotional intelligence, • Analytical and data-driven mindset, • Resilience and adaptability, • Creativity and innovation, • Organisation and time management, • Integrity and professionalism Technical Skills & Experience • Experience implementing or enhancing a performance management framework, • Proven experience in learning and development, training design, and/or talent development, • Strong knowledge of learning principles and instructional design methods, • Ability to work collaboratively with different stakeholders, including employees, management and regulatory agencies Qualifications & Training • CIPD Level 5 or equivalent (desirable) Additional Information Doocey Group value a diverse workforce and welcome applications from all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary

Job Title SHEQ Manager – Electric Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The Role The SHEQ Manager - Electric is responsible for monitoring, assessing, and improving compliance across low voltage operations, ensuring all works are completed safely, compliantly, and in accordance with company procedures, client requirements, and LRQA NERS accreditation standards. The role involves conducting site audits, inspections, competency assessments, and compliance reviews of operational teams undertaking de-looping, cable installation, jointing, and associated low voltage activities. The successful candidate will have a strong electrical background, experience within utility or distribution network environments, and a good understanding of SHEQ principles, playing a key role in maintaining NERS accreditation and promoting a positive safety culture across the business. Responsibilities • Lead SHEQ inspections, audits and compliance assessments across low voltage electrical operations., • Monitor compliance with company procedures, client requirements, risk assessments, method statements and safe systems of work., • Ensure compliance with LRQA NERS accreditation standards, Electricity at Work Regulations, HSG47, NRSWA and industry best practice., • Conduct site audits covering excavation, cable installation, jointing, service transfers and cable avoidance activities., • Verify workforce competencies, authorisations, qualifications and training records to ensure compliance with NERS requirements., • Review site-specific risk assessments, work packs and operational documentation to ensure compliance and operational readiness., • Provide coaching, guidance and support to operational teams to improve safety performance and compliance standards., • Identify unsafe acts, unsafe conditions and quality concerns, ensuring corrective actions are implemented and monitored through to completion., • Lead investigations into utility damage incidents, service strikes, near misses and other SHEQ events, identifying root causes and improvement actions., • Conduct behavioural safety observations and safety conversations to promote a positive safety culture., • Produce audit reports, compliance assessments and management information, highlighting trends, risks and recommendations., • Support management teams in closing audit findings, non-conformances and corrective actions., • Assist with internal and external LRQA NERS audits, surveillance visits and accreditation reviews., • Participate in operational, client and management review meetings to discuss compliance performance and improvement opportunities., • Support the development and continual improvement of policies, procedures, safe systems of work and operational controls. Technical Skills & Experience • Proven experience in SHEQ, compliance, auditing or operational assurance roles within utilities, electrical infrastructure or distribution networks., • Strong practical knowledge of low voltage electrical works, including cable installation, jointing, service transfers and de-looping activities., • Experience working within an LRQA NERS accredited environment., • Detailed knowledge of NERS Scheme Rules, industry standards and accreditation requirements., • Strong understanding of workforce competency management, assessments and compliance monitoring., • Experience conducting incident investigations, root cause analysis and corrective action planning., • Ability to interpret technical drawings, utility plans and electrical documentation., • Excellent communication, stakeholder management, organisation and report-writing skills., • Previous experience as a NERS Assessing Officer, Technical Advisor or within DNO, IDNO or ICP environments would be advantageous. Qualifications & Training • Previous experience within the utility, electrical infrastructure or distribution network sector., • Relevant electrical qualification and strong understanding of low voltage distribution networks., • NERS Assessing Officer and/or Technical Advisor accreditation., • IOSH Managing Safely, EUSR Utility SHEA and First Aid at Work certification., • Full UK Driving Licence and competency in Microsoft Office applications., • NEBOSH General Certificate, Internal Auditor qualification, Cable Avoidance Training and/or Mental Health First Aider certification desirable

Role: HR Manager Sector: Public Sector Duration: 3 Months Location: Oldbury (Hybrid) Salary: Competitive Sellick Partnership is currently recruiting for an experienced HR Manager join our client based in Oldbury, this role if offered on a hybrid basis with a minimum of 3 days a week onsite The HR Manager will be responsible for leading the HR team, providing comprehensive HR Service which supports the delivery of the organisation's strategic plan. The duties of the HR Manager will include Act as the senior HR professional, providing expert advice on employment law, HR best practice and complex people matters. Partnering with managers across the organisation to provide proactive HR advice and support on workforce issues and organisational challenges Driving employee engagement initiatives, including staff surveys and the delivery of action plans that enhance workplace culture Leading, developing and inspiring the HR team, ensuring high performance, continuous improvement and excellent service delivery Coaching and advising clinical and operational line managers on HR policies and employment law Guiding departments through restructures, redesigns, and service transformations Designing and delivering specialist staff development and training courses. Lead the design, development, and implementation of standard operating models to ensure consistent, efficient, and compliant HR service delivery. Engage with stakeholders to define roles, responsibilities, governance, and service standards within the operating model. Document end-to-end processes, procedures, and operating frameworks to support organisational objectives. Lead and manage complex organisational change and transformation programmes, ensuring the successful delivery of strategic objectives across multiple services and stakeholders. Develop and implement change strategies that minimise risk, maintain employee engagement, and support operational continuity Support the embedding of new structures, processes, and ways of working, ensuring sustainable change and continuous improvement The HR Manager will ideally have: CIPD Level 7 qualified or equivalent, or qualified by experience Experience of working in a senior HR role Experience within a public sector organisation would be beneficial Experience of managing complex ER cases including grievances, restructuring and redundancy Expert knowledge of employment law, case law and best practice Experience of leading and developing HR teams to deliver a High-quality people services function The HR Manager will need to have excellent communication skills and effectively be able to communicate to stakeholders of all levels. Furthermore, the ideal candidate will have an impeccable eye for detail and accuracy to ensure all workload is carried out effectively and efficiently. They will also need to able to prioritise their workload and be efficient and effective to meet unpredictable deadlines and deal with conflicting demands, whilst working in a high-pressured environment. Our client is hoping to have the HR Manager in the role as soon as possible, therefore if you believe your experience meets the criteria above, please contact Charlotte Broomfield by Wednesday 16th September submitted your CV directly. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

Job Title Site Supervisor Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton (Project specific site visits) Our Company Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The Role To be responsible for the installation of multi utilities for a portfolio of Projects. This will include the management of customer relations, staff and contractors ensuring that networks are built safely, to the correct specification and to the Groups, asset owners and Client satisfaction and on programme. Responsibilities • Complete initial and ongoing site meetings and liaison with the Client regarding safety, technical standards and work programming., • Initial meetings require the relevant operational / SHEQ documentation to be completed and returned within a timely manner., • Issue and explain M&A Doocey requirements and technical standards as and when required, to the client, workforce and customers., • Brief Clients and site staff on the required specification and installation methods, and material storage requirements for works undertaken on our behalf, • Supervision that all network assets are constructed in a timely and safe manner., • Supervision that all assets are constructed as designed and in accordance with approved, methods, standards and specifications. This includes work undertaken by the Client on the Groups behalf., • Manage any direct labour or Contractors employed by M&A Doocey on your portfolio of activities / contract., • Manage and ensure the efficient processing of any variations to works planned or being completed., • Maintain a comprehensive and accurate site diary with photographic records, to ensure works are completed as planned., • Provide technical advice to the Client, Customers, Contractors and employees., • Manage productivity to ensure all works are delivered on time and to budget., • Manage the quantities and storage of materials on the portfolio of projects to ensure waste is kept to a minimum., • Ensure the accurate completion of incident investigation and reporting, including utility damages., • Audit teams and Contractors deployed on your portfolio of activities in adherence to the Groups Audit Programme., • Complete, review and record all site audits and file, accordingly, ensuring audits are all completed to the required standard., • Ensure the prompt and satisfactory resolution of any raised ‘Corrective Actions’., • To carry out and record annual appraisals and competency interviews with direct reports., • Any other duties as deemed appropriate by the Line Manager Comply with the latest company procedures, legislation and industry skills on all aspects of day-to-day work., • Keep up to date with legislation and record ‘Continued Professional Development’ (CPD). Technical Skills & Experience • Extensive experience within same role, or similar within the civil engineering sector., • Ability to work collaboratively with various stakeholders, including employees, management, regulatory agencies, and the community. Qualifications & Training • A comprehensive knowledge of Microsoft Office software, especially, Microsoft Project, Microsoft Word, PowerPoint, and Excel., • GCSE’s Grade 9-4 or equivalent., • NRSWA supervisory card., • Valid SMSTS competency., • NEBOSH Construction Certificate, • SCO Qualifications (SCO Core, permit to work, Form of authority, Routine Operations) – Preferred, • SHEA Gas, Power and Water, • Safe Control of Mains Connections (Water) – Senior Competency Person, • National Water Hygiene Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary

Senior Support Worker – Oldbury - £13.72 per hour Full UK Driving License required Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) • Stream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card – hundreds of discounts at high street retailers etc. • 24/7/365 doctor line for our colleagues and their families • Access to cash plans for our colleagues, which also covers their families • Enhanced retirement leave • Long service awards Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Oldbury. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people! As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support. This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals. We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals requiring enhanced support, including behaviour's of distress, mental health conditions, and people who have experienced trauma. Why choose us? We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation. Don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references

Job Title Senior Project Manager Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The Role The Senior Project Manager is accountable and responsible for the management and motivation of the Project Managers The job holder will be responsible for ensuring that the delivery team is effective in works programs prior to site commencement and ensure that all contractors and direct labour work safely and to specification, accountable for the P&L of each of the projects and ensure that the relevant data is collated and presented in line with contract terms and conditions. Responsibilities • Lead, mentor and manage Project Managers, operational teams and subcontractors to ensure safe, compliant and successful project delivery., • Take overall responsibility for the successful delivery of projects, ensuring works are completed on time, within budget and to specification., • Chair client, stakeholder and project meetings, maintaining strong relationships and recording actions to ensure effective delivery., • Develop, manage and oversee project programmes, critical paths, forecasts and resource planning., • Lead post-tender mobilisation activities, ensuring commercial and operational requirements are fully established before project commencement., • Ensure all projects are delivered in accordance with approved designs, specifications, technical standards and contractual requirements., • Oversee the management of direct labour, subcontractors and supply chain partners across the project portfolio., • Drive productivity, programme performance and profitability, with accountability for project P&L and margin performance., • Monitor and manage project variations, early warnings, risks and opportunities., • Ensure accurate project records, asset documentation, reporting and performance data are maintained., • Provide technical guidance and support to clients, operational teams and key stakeholders., • Lead incident investigations, audit activities and corrective actions to ensure compliance and continuous improvement., • Conduct appraisals, competency assessments and development planning for direct reports., • Work closely with the PMO and senior leadership team to provide project updates, forecasts, presentations and performance reviews., • Drive a culture of continuous improvement, ensuring compliance with company procedures, legislation and industry best practice. Technical Skills & Experience • Extensive Project Management experience within utilities, multi-utility, civil engineering, energy or infrastructure sectors., • Proven experience leading Project Managers and multi-disciplinary delivery teams., • Strong commercial and financial management experience, including P&L responsibility, forecasting and margin control., • Advanced project planning and programme management skills, including Microsoft Project., • Strong understanding of health, safety, quality and environmental requirements within construction or utility environments., • Excellent stakeholder management, communication and presentation skills., • Strong analytical, problem-solving and decision-making abilities., • Highly organised with excellent attention to detail and the ability to manage multiple priorities., • Self-motivated, results-driven and able to perform effectively in a fast-paced environment. Qualifications & Training • NRSWA Supervisor Card., • SMSTS qualification., • NEBOSH Construction Certificate, IOSH Managing Safely or equivalent health and safety qualification., • Strong working knowledge of Microsoft Office, including Project, Excel, Word and PowerPoint., • GCSE Grade 4/C or above (or equivalent) or relevant industry experience., • SCO qualifications, SHEA Gas/Power/Water, National Water Hygiene and Solar/BESS sector experience desirable. Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary

Qualified Commercial Heating Service Engineer required to join long established specialist Mechanical Service and Maintenance Contracting Organisation. Joining an experienced team, your role as Commercial Heating Service Engineer would involve carrying out skilled work on commercial heating systems, attending customer sites within the Midlands, undertaking annual servicing, gas safety inspections and fault finding / repair of commercial gas boilers and associated equipment. Successful candidate for the position of Commercial Heating Service Engineer should ideally be commercially qualified, able to work effectively independently, dedicated and flexible in approach. Offered as a permanent contract, the role of Commercial Heating Service Engineer provides competitive salary range dependent upon experience and immediate start available. Commercial Heating Service Engineer duties and responsibilities include: • Servicing, inspections, diagnosing problems/faults/leaks, testing, repair and maintenance of commercial heating systems. This includes boilers, water heaters, pumps and associated equipment, • Attendance to fault finding of gas appliances and systems, • Identify hazards, defects and the need for replacement, adjustment or repair, • Carry out planned tasks in accordance with contract/agreed requirements on services and associated systems, • Carry out tasks within agreed time limits, • Ensure compliance to agreed codes, legislation, and procedures including health and safety, • Maintain accurate records/documentation associated with your work, • Immediately report problems/failures that may impact on the organisation and/or its clients/customers to Line manager, • Meet your targets and contribute to those of the team as a whole, • Contribute towards the smooth running of the team, • Adhere to all organisation policies and procedures Skills/Qualifications required by Commercial Heating Service Engineer: • Commercial Gas qualifications (essential), • Experience of controls and electrics (desirable), • Must have a full driving licence (maximum of 6 points), • Must be pro-active and able to work under own initiative, • Must be prepared to take part in the company call out rota, • Reliable, dedicated and possess high attention to detail Location: Oldbury, West Midlands Hours: Mon to Thurs 8 am – 4.30 pm, Fri 8 am – 4 pm (39.5 hours per week) Salary: £35,000 p.a. to £47,000 p.a. dependent upon experience Benefits: • Overtime payable at premium rates (time and a half / double time), • Company vehicle which may be used for private use, • Additional payment for being on call, with attendances at premium overtime rates, • £45 Monthly attendance bonus for no unauthorised absence, • Enhanced Holiday entitlement after 3 years’ service If you have the skills and experience to fulfil the role of Commercial Heating Service Engineer, please APPLY TODAY

Job Title Health & Safety Manager (Traffic Management/Highways) Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton (Plus Depot/Site Based Visits) Our Company Doocey Traffic Management is a specialist division of the Doocey Group, providing high-quality traffic management services to support critical infrastructure, utility and civil engineering projects nationwide. Our teams are trusted to deliver safe, efficient solutions in fast-paced, high-pressure environments, for both internal and external customers. As a family-run business with over 40 years of industry experience, we are built on strong the Black Country values of professionalism, integrity, and a dedication to high standards. As part of the wider Doocey Group, we combine decades of industry knowledge with modern technology to keep people, projects and communities moving safely and smoothly. The Role Due to continued growth and expansion within Doocey Traffic Management (DTM), we are seeking an experienced Health & Safety Manager to provide dedicated leadership and expertise across our highways traffic management operations. This is a newly created role that reflects the increasing scale, complexity and strategic importance of our traffic management business. Reporting directly to the Group SHEQ Director, the successful candidate will be responsible for leading all aspects of health, safety and compliance within DTM, ensuring alignment with Group policies, procedures and management systems, whilst maintaining compliance with traffic management specific legislation, industry standards and client requirements. The role will work closely with operational management teams, supervisors and frontline employees across multiple depot locations, providing visible leadership, expert guidance and assurance that health, safety and wellbeing remain at the forefront of everything we do. This position offers a blend of remote working, depot-based support and site visits, requiring regular travel to operational locations to drive consistency, compliance and continual improvement throughout the business. Responsibilities • Lead the development, implementation and continual improvement of DTM's Health & Safety strategy., • Act as the principal Health & Safety advisor for the Traffic Management business, providing guidance to operational and senior management teams., • Ensure compliance with Doocey Group policies, management systems, client requirements and relevant legislation., • Maintain compliance with ISO 9001, ISO 14001 and ISO 45001 standards, supporting audits and management reviews., • Ensure traffic management operations comply with Chapter 8, Street Works legislation, NHSS requirements and industry best practice., • Lead the development and review of Risk Assessments, Method Statements, Safe Systems of Work and Traffic Management Plans., • Conduct site inspections, safety tours and operational reviews across depots and project sites., • Identify emerging risks and implement proactive measures to improve safety performance and prevent incidents., • Lead the investigation of accidents, incidents, near misses and RIDDOR-reportable events, ensuring corrective and preventive actions are implemented., • Present health and safety performance, trends and recommendations to senior leadership., • Develop and manage the audit and assurance programme, ensuring compliance across all operational locations., • Monitor and report on key health and safety KPIs, including incidents, audits, training compliance and corrective actions., • Promote a positive safety culture through engagement initiatives, briefings, campaigns and workforce consultation., • Identify competency and training requirements, supporting the development of supervisors, managers and operational teams., • Lead occupational health, wellbeing and health surveillance programmes, ensuring employee welfare remains a key business priority. Technical Skills & Experience • Minimum 5 years' experience in a Health & Safety management role., • Significant experience within Traffic Management, Highways, Utilities or Civil Engineering environments., • Strong knowledge of Chapter 8, Street Works legislation, NHSS requirements and traffic management best practice., • Extensive experience managing ISO 45001, ISO 9001 and ISO 14001 management systems., • Proven experience leading incident investigations, root cause analysis and corrective action programmes., • Strong auditing, compliance monitoring and risk management capabilities., • Excellent communication, influencing and stakeholder management skills., • Proactive leadership style with a strong commitment to continuous improvement and safety culture development. Qualifications & Training • NEBOSH General Certificate or equivalent Health & Safety qualification., • Lantra Traffic Management qualification(s)., • Full UK Driving Licence., • Willingness to travel across operational locations as required., • NEBOSH Diploma or equivalent (desirable)., • GradIOSH or Chartered IOSH membership (desirable)., • ISO Auditor qualification, Mental Health First Aid certification, or Traffic Management design/operational experience (desirable). Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary

Construction Project Manager Location: Brierley Hill, West Midlands – projects across the Midlands Salary: £70,000 – £80,000 + package Sector: Construction – Residential & Commercial The Opportunity An established and highly respected construction business is looking to appoint an experienced Construction Project Manager to join their growing team. With a strong and sustained order book across multiple sectors, this is an excellent opportunity to join a long-standing business with a strong reputation for delivering quality projects and a stable pipeline of work. The successful candidate will oversee 1–2 projects at any one time, working across a varied portfolio of residential and commercial developments throughout the Midlands. We're particularly interested in speaking with experienced Project Managers who have a strong construction background, as well as high-calibre Site Managers who are ready to take the next step into a Project Manager role. The Role As Project Manager, you will take responsibility for the successful delivery of projects from pre-construction through to completion, ensuring they are delivered safely, on time, within budget and to the required quality standards. You will work closely with clients, consultants, subcontractors and internal teams, taking ownership of the project and providing strong leadership throughout the build. Key responsibilities will include: Managing the delivery of 1–2 construction projects across the Midlands Taking overall responsibility for programme, budget, quality and health & safety Leading and coordinating site teams, subcontractors and suppliers Managing client and stakeholder relationships Monitoring project progress and ensuring key milestones are achieved Managing commercial performance alongside the commercial team Reviewing programmes, identifying potential issues and implementing solutions Ensuring projects are delivered to a high standard and in line with contractual requirements Attending and leading project meetings Maintaining strong communication between site, commercial and management teams Ensuring all relevant health, safety and environmental standards are maintained About You We are looking for someone with a strong construction background who understands what it takes to successfully deliver projects on site. You may already be an established Project Manager, or you could be an experienced Site Manager looking to make the move into Project Management. We're looking for: Strong experience within the construction industry A proven track record of delivering construction projects Experience working within residential, commercial or related construction sectors Strong knowledge of construction processes and site delivery Good understanding of programmes, budgets and project management Excellent communication and organisational skills The ability to lead teams and build strong relationships with clients and subcontractors A proactive and commercially aware approach A genuine desire to progress and take ownership of projects Why Join? This is an opportunity to join a well-established, long-standing construction business with a strong order book and projects across multiple sectors. You'll have the opportunity to work on a varied portfolio of projects across the Midlands, with the autonomy and responsibility to manage your own schemes while being supported by an experienced wider team. For an experienced Site Manager, this could also represent an excellent opportunity to step into a Project Manager position and develop your career with a stable and growing business

Are you an experienced Commercial Heating Service Engineer looking to join a well-established and specialist Mechanical Service and Maintenance business? We are currently recruiting for a skilled Commercial Heating Service Engineer to join an experienced team, providing service, maintenance and fault-finding support to commercial customers across the Midlands. This is an excellent opportunity for a commercially qualified engineer who enjoys working independently, takes pride in delivering a high standard of service and is looking for a permanent position offering a competitive salary, company vehicle and excellent overtime opportunities. The Role As a Commercial Heating Service Engineer, you will attend customer sites throughout the Midlands, carrying out planned and reactive maintenance across a range of commercial heating systems. Your responsibilities will include Servicing and maintaining commercial heating systems Carrying out annual servicing and gas safety inspections Diagnosing faults, leaks and system problems Fault finding and repair of commercial gas appliances and associated systems Working on boilers, water heaters, pumps and associated equipment Identifying hazards, defects and equipment requiring repair, adjustment or replacement Completing planned maintenance in accordance with customer contracts and agreed service requirements Ensuring all work is completed within agreed timescales Working in accordance with relevant legislation, codes of practice and Health & Safety procedures Maintaining accurate service records and associated documentation Reporting any significant faults, failures or customer issues to your Line Manager Supporting the wider engineering team and contributing towards departmental targets What We're Looking For To be considered for this position, you will ideally have previous experience working within commercial heating service and maintenance. You will require: Commercial Gas qualifications – essential Previous experience servicing and repairing commercial heating systems Good fault-finding and diagnostic skills Experience with controls and electrics would be advantageous A full UK driving licence, with a maximum of 6 points The ability to work independently and use your own initiative A proactive and professional approach to customers Strong attention to detail Reliability and a strong work ethic Flexibility to participate in the company's call-out rota Salary & Benefits In return, the successful Commercial Heating Service Engineer will receive: upto £47,000 basic salary , depending on experience Overtime paid at premium rates, including time and a half and double time Company vehicle , with private use permitted Additional payment for participating in the on-call rota Call-out attendances paid at premium overtime rates Monthly attendance bonus Enhanced holiday entitlement after three years' service Permanent employment with a long-established specialist business This role would suit an experienced Commercial Gas Engineer, Commercial Heating Engineer, Commercial Boiler Engineer, Heating Service Engineer or Commercial Gas Service Engineer looking for their next permanent opportunity within the West Midlands. Interested? If you have commercial gas qualifications and are looking for a secure, permanent opportunity offering excellent earning potential and varied work across the Midlands, we would like to hear from you. TPBN1_UKTJ

Job Title Head of HR Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The Role The Head of Human Resources is responsible for developing and delivering the Group's People Strategy, ensuring the organisation has the capability, culture, leadership and resources required to support sustained business growth. Supporting approximately 300 PAYE employees across six operational locations, the role provides strategic leadership for Human Resources, Talent Acquisition, Learning & Development, Reception and Administrative Support functions. The Head of HR will lead and develop a multi-disciplinary people team, ensuring consistently high standards of service delivery, compliance, employee experience and organisational effectiveness. Operating within a rapidly growing and fast-paced environment, the Head of HR will ensure that policies, procedures, systems and management capability evolve in line with business demands. Particular focus will be placed on building manager capability, strengthening accountability, improving organisational performance and embedding a high-performance culture throughout the Group. The Head of HR will act as a trusted advisor to Directors and senior leaders, providing commercially focused people solutions that support operational objectives whilst ensuring legal compliance and best practice. The role is accountable for ensuring the People Function delivers measurable value to the business through effective recruitment, talent development, organisational design, employee engagement, workforce planning and performance management. Responsibilities • Develop and deliver the Group People Strategy, ensuring alignment with business objectives, growth plans and operational requirements., • Provide strategic and operational HR leadership across all Group businesses and locations., • Act as a trusted advisor to Directors and senior leaders on organisational design, workforce planning, employee relations and people-related risk., • Lead and develop the HR, Talent Acquisition, Learning & Development, Reception and Administrative Support functions., • Coach and develop managers to strengthen leadership capability, accountability and people management effectiveness., • Oversee complex employee relations matters, including disciplinaries, grievances, appeals, capability and organisational change processes., • Drive a high-performance culture through effective performance management, engagement and continuous improvement initiatives., • Lead workforce planning, succession planning and talent management activities to support future business growth., • Oversee recruitment, onboarding and employer branding strategies to attract and retain high-quality talent., • Develop and implement Learning & Development strategies, leadership programmes and career development pathways., • Monitor people metrics, KPIs and workforce trends, providing insight and recommendations to senior leadership., • Ensure HR policies, procedures and governance frameworks remain compliant, effective and commercially focused., • Lead organisational change, restructuring, acquisitions and business integration projects where required., • Oversee audits, compliance reviews and risk management activities across all people processes., • Champion diversity, inclusion, wellbeing and employee engagement initiatives across the Group. Technical Skills & Experience • Proven experience in a senior HR leadership role within a fast-paced, commercially focused and growing organisation., • Demonstrable success in developing and implementing People Strategies that support organisational growth and performance., • Extensive knowledge of UK employment law, HR best practice and employee relations., • Significant experience leading multi-disciplinary teams across HR, Recruitment and Learning & Development functions., • Proven ability to influence, coach and challenge senior leaders and managers at all levels., • Experience leading organisational change, cultural transformation, restructures and business integrations., • Strong workforce planning, organisational design and succession planning expertise., • Commercially minded with the ability to align people strategies to operational and financial objectives., • Strong analytical skills with experience producing and presenting workforce metrics, KPIs and management information., • Excellent communication, stakeholder management, project management and leadership capabilities. Qualifications & Training • CIPD Level 7 qualified or equivalent., • Minimum 10 years' progressive HR experience, including significant senior leadership responsibility., • Experience leading HR, Talent Acquisition and Learning & Development functions., • Strong employment law expertise and experience supporting multi-site operations., • GDPR training and experience working within growing, change-oriented organisations. Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary

Job Title Sales Administrator (Part-time) Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The Role As the Sales Administrator you will play a key role in supporting the sales and pre-construction teams in the preparation and submission of accurate and timely cost estimates for multi-utility projects. This role involves gathering, managing, and coordinating project information to assist in bid development, liaising with suppliers, and ensuring adherence to tender requirements. The Sales Administrator will work closely with Sales, Estimators, Project Managers, and Procurement teams to develop competitive and comprehensive bids that align with company standards and client expectations. Responsibilities • Update and maintain the Multi Utilities attendance register, reporting to directors and HR daily before 12pm., • Manage the connections inbox, twice a day, once before 10am and another time before 5pm. To process correspondence and control project and pricing documents, liaising with relevant team members to action accordingly, and seeking technical advice as required., • Extract information from enquiry emails sent by the Business Development Manager, ensuring information is input on to relevant trackers, creating folders, saving documents, and uploading information to Synergy system. Ensuring all enquiries are dealt with accordingly, within the MU SLAs, and all completed by 5pm every Friday., • Procure existing utility maps, sales administrator handover document, complete property schedule and calculate site demand and ADMDs, apply for points of connection for gas, water and electric, procure asset values in line with current pricing strategy., • Communicate and coordinate with clients when additional information is required, to assist the Business Development Manager with necessary client communications., • Ensure feedback on quotes, requirements, and award dates are tracked accurately, whilst overseeing and managing client correspondence., • Update project and pricing documents to ensure that all relevant information is accessible for all relevant employees., • Complete works within the Tender File, ensuring all information is mirrored on to the Synergy system. Creating temporary folders within computer drive to store daily documents, making certain, that all documents are uploaded to Synergy system by the end of every day., • Collate information daily from initial enquiry and use the Budget Quote calculator and quote template to create a budget quotation for the client. Issue to Business Development Manager, or direct to the client in the Business Development Managers’ absence., • Attend mandatory training courses as defined within the company training matrix., • Keep up to date with legislation and record ‘Continued Professional Development’ (CPD). Technical Skills & Experience • Extensive experience within same role, or similar within the civil engineering sector., • Self-driven, results-oriented, with a ‘can do’ attitude without compromising safety and/or compliance., • Ability to work collaboratively with various stakeholders, including employees, management, regulatory agencies, and the community., • Problem-Solving Skills, • Excellent verbal and written communication Skills, • Confident, with strong interpersonal skills and the ability to liaise with managers at all levels within a business., • Administration experience., • Ability to be proactive, always., • Excellent attention to detail., • Time management skills., • Interpersonal skills., • Ability to adapt to a fast-paced environment., • Organisation skills. Qualifications & Training • A comprehensive knowledge of Microsoft Office software, especially Microsoft Word, PowerPoint, and Excel., • GCSE’s Grade 9-4 or equivalent. Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary

Job Title Purchase Ledger Manager Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The Role The Group Purchase Ledger Manager plays a key role in leading, motivating and supporting the Purchase Ledger Team. The role is responsible for overseeing the end-to-end accounts payable process, ensuring accuracy, efficiency and compliance within a high-volume environment across a group of companies. Responsibilities • Oversee the high-volume processing of supplier invoices across multiple companies., • Match and process invoices against corresponding receipts and obtain the required authorisation for payment clearance., • Follow up invoice queries promptly to ensure approvals are received in time to meet payment deadlines., • Support suppliers and internal stakeholders with invoice and payment queries, working collaboratively across departments where required., • Obtain the necessary authorisations and process ad hoc payments through the online banking portal., • Complete supplier statement reconciliations accurately and in a timely manner., • Ensure payment runs are completed accurately and in line with agreed supplier terms., • Work to tight deadlines to support month-end processes., • Manage, mentor and develop the Purchase Ledger Team., • Oversee the end-to-end accounts payable process, ensuring accuracy, efficiency and compliance., • Collaborate with other departments to drive continuous improvement across accounts payable processes, identifying opportunities to streamline workflows and reduce manual intervention., • Maintain strong supplier relationships and resolve escalated queries effectively., • Maintain accurate digital records. Technical Skills & Experience • Strong communication skills, with the ability to liaise effectively with suppliers and internal stakeholders., • Highly organised, with excellent attention to detail., • Ability to lead and motivate a team in a fast-paced, high-volume environment., • Exposure to finance transformations and automation projects. Qualifications & Training • Excellent and accurate PC skills, with strong working knowledge of Microsoft Excel and Word., • Working knowledge of Sage 50 and Sage 200. Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary

Job Title Credit Controller Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The Role The Credit Controller will be responsible for the debt associated with Commercial Strategic customers such as National Grid. The customer relationship with this client is paramount with a high invoice value. These key accounts are high in value and relationship managed by CRM within Service, these customers usually have a large portfolio of sites. This role requires proven experience in managing senior stakeholders within Commercial Strategic Energy Debt. Reporting directly to the Commercial Manager, you will lead on Strategic Commercial Debt discussion to ensure collections are timely within payment terms in such a manner you are effective, and you ensure the relationships and risks are identified. Experience of a customer commercial relationship management to credit around is paramount to this role. Responsibilities • Manage key strategic relationships in relation to debt at all levels both internally and externally, including Managing Directors and Senior Directors., • Lead on debt reviews with Key Accounts and support where appropriate any Service reviews, this may include preparing presentation material and Key Performance indicator dashboards that are debt related., • Visits to customer premises with other key stakeholders across the business i.e. Sales/Services., • Managing large multiple complex data requirements/reconciliations and providing any supporting materials, • Ensure that debt collection activity is monitored and in line with customer payment terms, • Ensure that strategic customer base remains compliant i.e. changes to procedures, standards of conduct associated to debt, ensuring we are treating our customers fairly and in line with our regulatory requirements (Vulnerability & Affordability), • Ensure all complaints (internal & external) are investigated and resolved within agreed time scales., • Resolve queries from internal and external customers within specified timescales through multiple communication channels., • Working closely with commercial, where accounts have a 121 relationship to ensure all key business workstreams & processes impacting Debt (e.g., Billing/Work items) are not unduly blocking collection., • Completing an ad-hoc duties, including reporting and analysis of data, to review trends and patterns, ensuring an action plan is implemented is required., • Attend mandatory training courses as defined within the company training matrix, as and when required., • Keep up to date with legislation and record ‘Continued Professional Development’ (CPD). Technical Skills & Experience • Experience within same role or similar., • Strong, proven understanding of UK accounting standards and practices., • Advanced proficiency in financial software such as; SAGE Accounting and MS Excel., • Exceptional analytical and problem-solving skills, with a keen attention to detail., • Excellent interpersonal skills, with the ability to build strong relationships across teams., • Ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously., • Self-driven, results-oriented, with a ‘can do’ attitude without compromising safety and/or compliance., • Ability to work collaboratively with various stakeholders, including employees, management, regulatory agencies, and the community., • Administration experience., • Ability to be proactive, always., • Excellent attention to detail., • Time management skills., • Ability to adapt to a fast-paced environment. Qualifications & Training • Professional Qualifications; ACA, ACCA, CIMA, or equivalent., • A comprehensive knowledge of Microsoft Office software, especially Microsoft Word, PowerPoint, and Excel., • GCSE’s Grade 9-4 or equivalent. Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary

Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. The role: Technical Supervisor The purpose of the Technical Supervisor (TS) is to be responsible for the technical delivery of the contract across a defined cluster of BT sites, ensuring that technical compliance is achieved at all times. Safety is the primary consideration for all operations and must underpin all activities. You will be available to provide guidance to colleagues across the Cluster, including technical knowledge in mechanical and electrical systems to ensure safe, appropriate and compliant solutions and efficient customer service delivery. You will also provide a rapid response to operational incidents and customer issues and will support the Area Operations Manager (AOM) and Contract Support to deliver the FM service. You will work closely with the BU Technical Services Manager (TSM). Key Performance Indicators Statutory compliance and audit performance SLA and KPI achievement (planned and reactive maintenance) Safety performance (incidents, near misses, compliance) Customer satisfaction and service delivery metrics Asset reliability and uptime Team performance and engagement Person Specification Technical & Professional Expertise Strong multi-disciplinary technical knowledge (mechanical, electrical, or building services), with deep expertise in at least one discipline Relevant technical qualification (e.g. NVQ, HNC/HND, degree or equivalent experience) Authorised Person (AP) status or ability to obtain Experience of supervising technical services in a multi-site FM environment Leadership & Management Proven ability to lead and develop high-performing teams Strong performance management and coaching capability Ability to make decisions under pressure in a fast-paced environment Safety & Risk Strong understanding of health & safety legislation and control of works processes Risk-aware, with the ability to identify and mitigate operational risks Customer & Communication Strong stakeholder management and customer service focus Clear and effective communicator, able to convey technical information at all levels Digital & Analytical Proficient in CAFM systems (e.g. IFM Hub) and Microsoft Office Comfortable using data and reporting tools (e.g. Power BI, Tableau) to drive decisions Awareness of emerging digital solutions (e.g. automation, predictive maintenance) Commercial Awareness Good understanding of cost control, budgeting, and supplier performance management Person Specification: Knowledge in more than one discipline such as mechanical, electrical, public health, water and gas, with a deeper expertise in at least one of these backed by trade or professional qualifications Communication - communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances Customer Awareness - responsive to the needs of the customer and aims to deliver customer satisfaction Safety - A thorough understanding of health and safety in the FM services environment and related Control of Works processes Teamwork - actively contributes to the team and strives to improve teams' effectiveness through personal commitment, supporting service delivery teams in delivering excellent customer service Planning, Organising & Executing - able to understand the priorities, plan and organise the work and manage own time to deliver within the expected timescales Risk Management - risk aware and applies the necessary controls Adaptability - is responsive and open to changing circumstance Drive for Excellence - a proven track record in managing front line technical operations with the ability to implement and manage complex technical maintenance and repair operations to a high standard Self-Motivation and Development- is confident in own ability and is motivated to deliver, using opportunities to further develop. Reporting - the ability to produce high quality reports in Microsoft office suite, extracting relevant data from Tableau/ IFM Hub/ PowerBI as appropriate Knowledge of AI Commercial - Good commercial awareness with strong financial skills related to operational services Our mission: To build a world-class business through exceptional service and exceptional people

Deputy Service Manager - Dudley - £29,991.00 per annum Lead a team that helps people build confidence, independence and a life they can be proud of. This isn’t just a management role. It’s a chance to make a real difference every day — supporting your team to grow while helping the people we support achieve their goals. Role: Deputy Service Manager Location: Dudley Your Role As Deputy Service Manager, you’ll work closely with the Registered Manager to lead the service and support a dedicated team of colleagues. You’ll be responsible for: Leading, supporting and developing your team Creating and reviewing person-centred support plans Completing care needs assessments Supporting recruitment, induction, supervisions and appraisals Completing medication competencies and audits Attending multi-disciplinary meetings and completing reports Supporting the Registered Manager with the day-to-day running of the service Taking part in the on-call rota, depending on service needs Staying hands-on and connected to the people we supportMost importantly, you’ll help create an environment where people feel supported, valued and empowered to become more independent. A Team Where You Truly Belong You’ll be part of a welcoming, friendly and dynamic team who are passionate about making a difference. We’ll support you to Grow Together, with training, development and opportunities to progress your career while making a meaningful impact. Who This Role Is For We’re looking for someone with: Previous experience in a care management role A Level 3 qualification in Health & Social Care Experience supporting people with acquired brain injury and autism Experience working with complex mental health needs, traumatic backgrounds and behaviours of distress Strong leadership skills and a genuine passion for supporting othersWhy Join Voyage Care? We value your dedication and reward you with: Stream – access up to 40% of your earned pay when you need it Funded Blue Light Card – hundreds of discounts 24/7/365 doctor line for you and your family Cash plans covering you and your family Enhanced retirement leave Long service awards Excellent training and development Opportunities for career progression and promotion Job security within a sector-leading organisationReady to lead a team and help people live more independently? Apply today and make a real difference. All applicants and subsequent job offers will be subject to satisfactory DBS checks and references

Following significant private equity investment, our client is looking for a Product Line Manager – Landing Gear to take ownership of a key product line within its growing aviation aftermarket business. Product Line Manager – Landing Gear. Our client is a leading aviation aftermarket business sp

At Stena Line, no two days are the same. A pool car is available for employees to use when travelling to other Stena Line locations for work purposes, subject to availability. At Stena Line your personality matters as much as how good you are at what you do.

Siamois looking foran exciting opportunity of a First Line Manager role to work at our client's site in CRICK, NN67SL Job Title:Transport First Line Manager SHIFT PATTERN: Working 4 on/4 off fixed NIGHT 18:00-06:00 (shift pattern) PAY: £17.

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.Month Fixed Term Contract – 35 hours a week.Hybrid working (office based in Birmingham) – typically 2 days in the office per week.Shape Brighter Futures with W

Go online when it suits you and stay online for as long as you like - it's all up to you. It's totally free and applies from the moment you go online.

Apply today and complete our simple online application. Apply today and complete our simple online application.

Apply today and complete our simple online application. Apply today and complete our simple online application.

Steer Staffing are currently recruiting for 7.Delivery Drivers, to join a distribution and delivery company based in Wednesbury.You will be delivering customers orders to their houses and office sites, working with a Drivers Mate to support you on all deliveries route plans are put together for your

Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Flexibility within your day - Plan your deliveries around other commitments while completing your agreed round Paid for every parcel - Opportunities to increase your earnings by taking on more d

Many of our supervisors and managers started as drivers – this could be your first step toward a rewarding career.

Collect parcels from your local delivery unit at an agreed time Deliver parcels safely and efficiently to customers in your local area Use our route optimisation software to plan an efficient delivery round A suitable medium or large car or van A valid driving licence Apply today and compl

Apply today and complete our simple online application. Apply today and complete our simple online application.

Join InPost - Deliver More & Earn More.Inpost is one of the UK's largest parcel delivery networks, delivering millions of parcels every week across the UK, including to over 10,000 parcel lockers.We're looking for Self-Employed Core Delivery Drivers to join our growing team.You'll play a key role in

Apply today and complete our simple online application. Apply today and complete our simple online application.

Senior Residential Support Worker / Team Leader - Childrens Home.Location: Ashford, Surrey (TW15).Shift pattern: Days are 7am 7pm, Waking Nights are 7pm 7am.We are recruiting an experienced.Childrens Home Team Leader / Senior Residential Support Worker.This is a hands-on senior position for someon

Apply today and complete our simple online application. Apply today and complete our simple online application.

Collect parcels from your local delivery unit at an agreed time Deliver parcels safely and efficiently to customers in your local area Use our route optimisation software to plan an efficient delivery round A suitable medium or large car or van A valid driving licence Apply today and compl