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Job description About us Sunborn London is one of the most prestigious and unique hotels in London. We are a Yacht Hotel, providing around 10,000m² of beautifully designed floorspace and incorporating elegant guest accommodation, restaurants, leisure areas, conference, and events facilities offering an expansive view of Canary Wharf. The Yacht is in Royal Victoria Dock just opposite Excel London Core Objectives Carry out skilled DIY & general maintenance work involved in all aspects of onsite building maintenance, both internal and external. The role includes general building DIY and maintenance including basic carpentry, plumbing, replacement of tiling, flooring, and painting and decorating. This will also include regular checks and assessments of both private and public areas, liaising with Line Manager and other team members, performing jobs as and when they are required. Main Tasks/Duties and Responsibilities Day to day responsibilities Installation inspections, diagnosing faults, testing, replacement, repair and maintenance of building fixtures and fittings. General plumbing including washers, taps, unblocking toilets, unblocking stacks, installing new sinks, urinals and toilets, pipework (copper or PVC) General carpentry such as hanging doors, new locks, architraves, window frames, boxing in, assembling furniture, easing, and adjusting windows, replacing handles and similar hardware. General tiling – floors and walls Flooring work, such as carpet tiles General painting & decorating Day to day care and maintenance of the garden buildings Regularly inspecting garden structures and undertaking minor repairs or advising Line Manager of any need to replace/rebuild. General garden carpentry such as assembling and maintaining furniture, replacing handles and similar hardware. Identify hazards, defects and the need for adjustment or repair; to ensure compliance with agreed codes, law, working practices, health and safety. Liaising with Line Manager and other team members and performing jobs as and when they are required. Carry out planned tasks in accordance with contract requirements. Carry out tasks within specified time limits. Ensure compliance to applicable codes, legislation and procedures including health and safety. Maintain accurate records/documentation associated with your work. Report to Line Manager Immediately report problems/failures that may impact on the organisation and/or its clients/customers to Line Manager Meet your targets and contribute to those of the team as a whole. Contribute towards the efficient running of the team. Adhere to all organisation policies and procedures. From time to time, you may be expected to be part of special projects as are reasonably required of your job role. You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally. Hours/Days Your usual hours will be from 9:00 to 17:00, Tuesdays to Thursdays and from 08:30 to 19:00 on Fridays and Saturdays. However, you will be expected to work as and when necessary to meet the needs of the team and your targets. Secondary Tasks/Duties The role is part of the whole organisation team and as such requires you to perform such reasonable tasks that are required, as and when necessary, to maintain, promote, develop, and expand the business of our organisation and its interests generally. You must carry out your duties to the best of your ability, having consideration for the needs of your colleagues, the organisation, and its clients/customers. You must obey all lawful and reasonable orders given to you and comply with the Organisation’s rules, procedures, and policies. Equipment You are responsible for the equipment provided to you for use in your job role. This means you must ensure that equipment is used in accordance with any training provided, the organisation’s policies and procedures and the law and using, where applicable, any safety equipment or Personal Protective Equipment provided. You are responsible for ensuring that the equipment you use is maintained and can be used/operated at all times. Essential Abilities/ Competencies of this job role Experience in this type of job role minimum 3 years Requisite knowledge of the tools, equipment, and materials common to the environment To demonstrate knowledge of codes, standards, and regulations applicable to this role Skills in general DIY and maintenance and general gardening including assessment, installation, repair, and maintenance. To be friendly and approachable with “CAN DO” attitude. To understand and deliver good customer service. Good attention to detail Demonstrable time management and project management skills You need to have and maintain (with regular training and updates as necessary) the knowledge, technical skills and qualifications that are necessary to perform your job role to comply with the requirements of the organisation and any applicable rules, regulations and with any law which applies to your job role. Special Working Conditions You may be expected to work in accordance with the organisation’s overtime policies. The nature of your role will require you to travel within the area that your team covers. However, from time to time you may be expected to travel outside that area as the job role requires. Salary level £29,000.00 per calendar year. Benefits Meals on duty Employee discounts Company pension scheme Employee of the month award Internal transfer and promotion opportunities Support in the development of your career Preferential room rates for yourself and family Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Job Type: Full-time

About the job Citadines Trafalgar Square London is seeking a confident Maintenance Manager to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Manager, you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Overseeing the maintenance and repair of all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Overseeing the maintenance and repair of heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Manager, we require: Previous managerial experience Ability to bring the guest experience to life throughout the hotel Ability to lead and develop teams Willingness to learn and work with IT systems quickly Experience in budgeting Strong technical and time management skills This is your opportunity to be part of our team as a Maintenance Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Team leading, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Technical Skills, Communication Skills, Problem Solving Department: Maintenance About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Overview A small private family is seeking a highly experienced and professional Live-out Housekeeper to manage their two super-prime penthouses in Marylebone, London. The properties consist of two apartments, one a three-bedroom, three-bathroom penthouse, and the other a two-bedroom, two-bathroom apartment on the same floor in a serviced apartment block. The family have two adult children, one of whom lives in the apartments permanently and works in the London. The Principals spend several months each year in the apartments and the rest of the time abroad. The role offers an excellent opportunity for an experienced professional to work in a luxury setting for nice and kind family. After a long tenure with the current housekeepers, the family is looking for two new Housekeepers who can maintain their home’s impeccable standards. Start date: ASAP. Job duties Responsibilities of the Live-out Housekeeper in Marylebone include: - Thorough cleaning and upkeep of both apartments to ensure the highest standards of cleanliness and presentation - Full laundry management, including washing, ironing, and organising clothes with meticulous attention to detail - Packing and unpacking suitcases for the family and ensuring all clothing is organised - Some preparation of light, simple lunches for the family mainly when the Principals are in residence - Expert handling and cleaning of fine fabrics and furnishings, ensuring they are treated with the appropriate techniques - Provide additional support as required, ensuring the smooth running of the household, and attending to any ad-hoc tasks - Noticing and reporting maintenance issues, liaising with other staff, letting in and supervising maintenance contractors as required - Grocery shopping for the family, running some errands, arranging restocking of laundry and cleaning products as required Candidates must be/have: - A genuine passion for upholding the highest standards in housekeeping, coupled with a keen eye for detail - High standards in every task, with the ability to spot the smallest details - Proven track record of housekeeping in high-end residences, ideally with experience working for UHNW/HNW families - Experience working on yachts – would be highly desirable - Ability to adjust working hours to meet the needs of the family, including occasional longer shifts when required - High levels of discretion and professionalism when interacting with the family and guests - A team player who can collaborate with other household staff and is proactive in identifying tasks and areas for improvement Accommodation No accommodation is provided as this is a live-out position. Hours Daily shifts working either 10:00 – 18:00 or 12:00 – 20:00. Rotating weekly with the other housekeeper and alternative weekends when the Principals are in residence, otherwise Monday to Friday only, with flexibility to accommodate the Principals’ schedule and requirements. Location Marylebone, W1, London. Salary £50,000 Job ref CP766: Live-out Housekeeper in Marylebone, London.