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  About CAI  CAI Software builds digital work execution platforms and software solutions that help manufacturing businesses operate with greater clarity and control. Our people bring structure to complexity by replacing fragmented, paper-based processes with connected digital workflows that improve visibility, compliance, and decision-making in real industrial environments. With 45+ years of experience and a presence across 10+ countries, CAI combines deep industry understanding with practical technology. Our team consists of ~800 employees worldwide who work across 15 core industries and support 5,000+ customers, guided by sound judgment, long-term thinking, and outcomes that endure.     CAI Business Units and the Markets We Serve  CAI Software is organized into three business units - Graphic Communications, Process Manufacturing, and Discrete Manufacturing – aligned to the markets we serve. This structure allows our teams to stay close to customer needs while operating with the scale and support of a global software company.       This role is part of our Graphic Communications business unit, which serves the global print and Graphic Communications industry with ERP and production software designed for commercial printers, Graphic Communications manufacturers, promotional and transactional print providers, sign and display manufacturers, and in-plant print operations. Our solutions help customers manage complex production environments, improve operational visibility, and deliver high-quality products efficiently and profitably.      CAI is looking for a Project Manager to join our Graphic Communications Segment operations team.  This role is a remote role located in the UK but it would be highly desirable for the applicant to have French language skills. We are looking for someone who has experience in large-scale software implementations, has good project management experience and knows how to develop and organize a project plan from discovery to go-live.  Job Description: In this role, you will be responsible for managing the implementation of Graphic Communications ERP solutions enabling our customers to achieve their business objectives and operational results.  This will include but not be limited to project management and delivery, stakeholder and customer relationship management, aligning with customer strategy, policy and procedures, product customizations and scope management, team leadership, financial management, partnering with the customer to advise and guide on change management issues and identifying Graphic Communications PMO process improvements. Main duties and Responsibilities: Project Management and Delivery • Development of project plans – including estimation of resource requirements (skills, software, hardware etc) and timeframes, scheduling, budgeting, dependency identification and management, and change management planning, • Management of project delivery according to approved project plans, objectives, budgets and document progress, • Stakeholder management – through active involvement and regular communication with key stakeholders, • Project status reporting to key stakeholders including progress against milestones, issue and risk management details and budget versus actual costs, • Management of project issues and risks – including: issue and risk identification, logging, assessment and treatment strategies, • Management of project scope change through defined project change management processes, • Alignment of projects to strategic and operational plans of the Customer, • Conduct of Post Implementation Reviews to identify and implement process improvement for future projects, • Completion and filing of project documentation Consultative Relationship Building • Active promotion and realization of the benefits and value associated with project delivery and professional service delivery in particular., • Earn the trust of key client executives and personnel through demonstrated expertise, high quality delivery, and candid insight, • Actively seek opportunities to expand value to the client within current scope and through proposal of project extensions and additional projects Profitability Management • Managing chargeability of Graphic Communications services resources, • Managing personal chargeability, • Management of stakeholder expectations in line with delivery capability and priorities, • Alignment of deliverables and business needs and requirements. Customer awareness of an agreement with scope and contract terms.  Obtaining signoff on completion of deliverables., • Managing invoicing process including proactively building client understanding of invoiced charges. Job Requirements: • Bachelor’s degree or equivalent experience, • Fluent in English and French. A good level of competence in any other European languages would be a plus, • 8+ years including a combination of relevant industry experience and project management experience, • Ability to manage customer expectations in accordance with work priorities, • Strong inter-personal and relationship management skills, • Effective verbal and written communication skills, • High level of presentation/persuasive communication skills, • Knowledge of Print industry would be a bonus

itD is seeking a Sr. Software Engineer/SRE (Site Reliability Engineer). We are looking for a highly motivated Lead Site Reliability Engineer on the Observability team. You will lead the design, development and operation of large-scale, secure observability systems that make sure our services stay online and performant. We're a team of passionate software engineers that value quality and customer experience. Our team is based in the US and EMEA, and we embrace hybrid and remote work. The opportunity is remote in the UK. We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Internal Responsibilities: Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning material (blogs, media material). Build out material to contribute to the Digital Transformation practice. Attend internal itD networking events (in person and virtual). Work with leadership on career fast-track opportunities. Job Title: Senior Site Reliability Engineering for Observability Work Location: UK (Remote) Duration: 12 months Working hours: 11am to 7pm (mostly) Interviews: 2 Webex Video Rounds The Meraki cloud supports millions of customer devices from 8 data centers around the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving billions of HTTP requests per day globally. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. As SREs at Meraki, we are responsible for building and growing the cloud that supports these customers and their networks. As a Lead Site Reliability Engineer on the Observability team you will lead the design, development and operation of large-scale, secure observability systems that make sure our services stay online and performant. We're a team of passionate software engineers that value quality and customer experience. Our team is based in the US and EMEA, and we embrace hybrid and remote work. Examples of projects our team works on: ● Design, deploy and scale our Prometheus architecture to handle 100+ million active series and beyond. ● Deploy and operate large, high-performance ElasticSearch clusters holding 2000+TB of data. ● Deploy and grow high-throughput data pipelines built on Kafka, handling hundreds of thousands of events per second. ● Design and build an alerting system that allows engineering teams to construct alerts from multiple data sources and alerting workflows. ● Write libraries and APIs that give engineers self-service access to our monitoring, logging, and other observability systems. ● Use Terraform to deploy public and private cloud infrastructure. You are an ideal candidate if you: ● Have 5+ years experience designing, deploying and operating mid to large size distributed systems on VMs or bare metal machines running Linux (we run Debian and Ubuntu). ● Have 2+ years experience developing with languages like Ruby, Python, Go, Scala, or Bash. ● Are excited by the challenge of solving difficult problems in large distributed systems that deal with huge amounts of data. ● Want to work on a highly autonomous team that cares deeply about quality and customer experience. ● Are curious, learn fast and feel comfortable diving into unfamiliar code and systems to solve problems. ● Understand the value of observability and can work with other teams to help them better monitor their services. ● Are willing to be part of a production on-call rotation. ● Have direct experience with the following technologies (or similar): Elasticsearch Logstash Kibana (ELK) stack, Kafka, Prometheus/Thanos/Cortex, Graphite, Ansible, Terraform, Consul. ● Have strong experience in building out solitons based on Software engineering best practices. Preferred Skills: Enterprise and Tech Industry experience: Cisco, Meraki, Google, ServiceNow, Meta, etc. Education: Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a closely related field. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information. Additional Info Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

Specialist Support Officer Basildon PAYE: £18.20 Hybrid working model: 2 days remote, 3 days office-based Role Provide specialist support and assistance for the day to day running of the Legal and Democracy service, including legal, democracy, member support, elections, information governance undertaking all activities as required and to be determined from time to time by the Support Supervisor and management team. Effective planning and diary management ensuring deadlines and time limits handled appropriately across the service. Management of relevant website pages and internal sites, service databases and contracts including mod.gov, and other relevant systems. Responsible for the logging, collating information and drafting initial responses for Freedom of Information, Subject Access requests, and complaints/CRMS, ensuring timely responses are available. Essential Experience Demonstrable experience of office administration, procedures and practice Experience of responding to enquiries in writing, face to face and on the telephone Experience of administration in one of the following areas, legal, local government, elections, democracy Experiences of communicating with varying audiences and levels within an organisation To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Stock Conditions Assistant Basildon | Full-Time | Temporary (6-Month Contract) Are you an organised administrator with excellent attention to detail and strong customer service skills? We're looking for two Stock Conditions Assistants to join a busy property team on an initial 6-month temporary contract. This is a fantastic opportunity for someone who enjoys working with data, coordinating appointments and supporting the delivery of housing services. The role is office-based three days per week. The Role As a Stock Conditions Assistant, you'll provide essential administrative support to ensure the smooth running of stock condition surveys and help maintain accurate property records. Key responsibilities include: • Providing administrative support to the Stock Condition Team., • Maintaining and updating the stock condition database., • Arranging survey appointments and keeping tenants informed., • Logging and reporting property issues identified during surveys., • Producing reports and maintaining key performance information., • Liaising with internal teams and external stakeholders to help resolve access issues and coordinate surveys. About You We're looking for someone who has: • Previous experience in an administrative role., • Accurate data entry and database management skills., • Experience dealing with customer enquiries in a professional manner., • Strong IT skills, including Microsoft Office., • Excellent communication and organisational abilities., • A proactive approach with great attention to detail. Why Apply? This is an excellent opportunity to gain experience within a busy and supportive team while playing an important role in helping maintain housing standards and delivering an efficient service to residents. Interested? We'd love to hear from you. Apply today with your up-to-date CV

Customer Complaints Handler £27,500 - £28,000 per annum Basildon, Essex Full Time, Permanent 40 hours per week: Monday to Friday, 08:00-17:00, one hour lunch We currently have an opportunity for a Complaints Handler to join our team at our hub in Basildon, Essex About the Role This is a great opportunity to deliver a first-class liaison and administrative support in a busy environment to the project team, liaising with a wide and diverse customer base in a professional and efficient manner whilst delivering an excellent level of client liaison to ensure high levels of customer and client satisfaction. Logging and investigating complaints about repairs and working with our contractors to plan and complete these works to offer a swift resolution. You’ll work to deliver the agreed targets within your service area, with the support from our Customer Performance Manager and will be required to attend meetings or provide service outside the usual working hours as agreed and if required, liaising with other departments also. About You We are looking for an experienced Complaints Handler with excellent customer service and administration skills. You will have social housing / repairs experience and have good attention to detail and problem-solving skills. A good working knowledge of Microsoft Office is also required. Benefits • 26 Days Holiday & Bank Hols, • Enhanced Pension Plan, • Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more), • Life Assurance & Accident Cover, • Share Save, • Enhanced Maternity & Paternity Pay, • Work Perks Discounts & Vouchers, • Buy & Sell Holiday, • Flexible Working & Flexible Bank Holidays, • Cycle to Work, • Volunteering (2 days paid), • Learning & Development Opportunities, • Extensive Wellbeing Support, including EAP, • Loyalty & Values Awards, • Funded Professional Subscription, • Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates

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