Customer service manager jobs in WickfordCreate job alerts

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities • Create, oversee, and drive a culture of safety and wellbeing, • Analyse and implement changes to keep quality and productivity at a consistently high level, • Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility, • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence, • Work collaboratively with management-level colleagues to standardise shift practices, • Lead Under the Roof team A day in the life You’ll work on a Night Shift pattern from Wednesday - Saturday at DSS2. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical shift is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. About the team You'll be working within a high performing team in Basildon, DSS2. Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible. There are two sides to what we do. Our ‘under the roof’ associates process shipments for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts. • Bachelor's degree, • Experience in managing and developing teams, • Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership, • Relevant experience in using data or anecdotal evidence to influence business decisions, • Advanced proficiency in verbal and written English and local language, • Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you., • Experience working with Lean, Six Sigma and Kaizen techniques, • Experience working in another logistics environment, • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

As a Deputy Store Manager at Aldi, youll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency. Youll support the Store Manager by training colleagues, checking displays, and achieving sales targets. This role offers real responsibility and is the perfect stepping stone for experienced team leaders on their journey towards a stor... ZIPC1_UKTJ

Assistant Manager | Big Box Retailer | £36-40,000 Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager,... ZIPC1_UKTJ

We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Basildon. This role is working full time 40 hours per week and you must have the flexibility to work our full opening hours. We are particularly excited to receive applications from anyone with a Gambling, Leisure or Hospitality Management background. Join Our Team of Remarkable People At Buzz Bingo, together we’re on a mission to be the Nation’s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we’ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You’ll Play As Assistant Manager also known as our Club Operations Manager, you’ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We’ll help you build your skills and career as you work with us in a business that never stands still. That means you’ll have access to: • Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more, • Thrive App – for your mental wellbeing approved by the NHS, • Buzz Brights Apprenticeships, • Buzz Brilliance Awards – Employee Recognition Scheme, • Access to Trained Mental Health Advocates for advice on your mental wellbeing, • 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues), • Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible), • Staff discount 50% off bingo tickets, food & soft drinks Your Responsibilities as Part of Our Team • Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey, • Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager, • Make sure all departments are operating in strict accordance with Buzz Bingo's Operating Manuals, standards and procedures, • Seek opportunities to recognise and appreciate those that go the extra mile, • Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session, • Direct, delegate, coach, and support team members to ensure activities are coordinated to achieve results and support the consistent delivery of the Buzz Bingo brand, • Make sure the Buzz Bingo brand is represented throughout the Club as specified by communications and brand compliance instructions, • Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day, • Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery, • Deliver an exceptional food and beverage offering, where the quality and service is outstanding, • Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We’re Looking For • Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment, • Evidence of bringing business awareness to decision making and understands the commercial drivers of the business, • Evidence of setting an example for customer service and interaction 'on the floor', • A relentless focus upon customer service standards with strong attention to detail, • Self-aware and welcomes constructive feedback, • Committed to your own and other's development, • Evidence of leading, and coaching a team to deliver exceptional customer service Applicants must be 18+ #bb1

Due to our continued growth, we're looking to recruit somebody who is passionate about their job & enjoys working within a close-knit team. Our Customer Service Administrators / Front of house Claims team - are the first point of contact for our customers & must always maintain the highest level of service. You will work in a fast-paced environment - no two days are ever the same! Job Role: • Responsible for updating out customers during the full repair process of their vehicles - administration of incoming insurance claims, • Liaising with insurers and customers, repair process from start to finish, • Booking customers in for estimates & their vehicle repairs, • Provide an exceptional level of customer service, ensuring all enquiries are dealt with quickly and efficiently, • To complete general administration duties, • Effectively operate a Bodyshop Management system, maintaining detailed claim logs, • Liaise with our Customers, Work Providers & Insurance companies to provide progress updates on repairs, • Ensure the efficient operation of vehicle movements (in/out), • Respond to emails in a timely and professional manner, • Take card payments from customers for Sales Invoices, • Take a proactive approach to work & assisting colleagues where necessary, • Dealing with any other ad-hoc tasks as set by Line Manager or Operations Manager OTHER EXPERIENCE, KNOWLEDGE & SKILLS TO INCLUDE - • Experience working as FRONT OF HOUSE CLAIMS HANDLER is ESSENTIAL, • Excellent customer service and interpersonal skills, • A great team player, who can easily build relationships with all departments in the company, • Self-motivated, with a strong work ethic and a positive attitude, • Must be able to prioritise your work in a fast-paced environment and manage a high workload Exceptional attention to detail, • Very good written and spoken English is essential, • Excellent IT skills - specifically Microsoft Outlook, Word & Excel, • AUTOFLOW experience advantageous but not essential For more details please speak to Michelle Ings or email

Aftersales Manager Location: Basildon Salary: £45,000–£50,000 Basic + Bonus (OTE £60,000) Job Type: Full Time | Permanent The Role An excellent opportunity has arisen for an experienced Aftersales Manager to join a busy and successful automotive dealership in Basildon. This is a key leadership role responsible for driving performance across the Service and Parts departments, improving customer satisfaction, and maximising aftersales profitability. You will lead a team of Service Advisors, Technicians, and Parts staff, ensuring the smooth and efficient running of the aftersales operation. Key Responsibilities • Lead, motivate, and develop the aftersales team., • Oversee the daily operation of Service and Parts departments., • Drive workshop efficiency, utilisation, and labour sales., • Maximise aftersales revenue and departmental profitability., • Monitor and improve customer satisfaction (CSI) scores., • Manage departmental KPIs and implement performance improvement plans., • Handle escalated customer complaints professionally., • Ensure compliance with manufacturer standards and dealership processes., • Control costs and manage departmental budgets effectively., • Work closely with senior management to achieve business objectives.Candidate RequirementsEssential, • Previous experience as an Aftersales Manager, Service Manager, or Senior Service Leader., • Strong leadership and people management skills., • Proven track record of achieving aftersales targets and KPIs., • Excellent communication and customer service skills., • Strong commercial and financial awareness., • Full UK driving licence.Desirable, • Main dealer or franchise dealership experience., • Manufacturer standards and audit experience., • Familiarity with dealer management systems (DMS).What's on Offer, • £45,000–£50,000 basic salary., • Realistic OTE of £60,000., • Company pension scheme., • Ongoing manufacturer and leadership training., • Career progression opportunities., • Supportive and professional working environment., • Performance-based incentives.

Title/Position: Aftersales Service Solutions Internship Location: Basildon (Phoenix House) Sector: Automotive Business: Truck industry Department: Aftersales Contract Type: Internship (Full-time) Duration: 12 months Work Schedule: Hybrid (3 days in office) Salary: £26,000 or £28,000 depending on your university degree level. Reports to: Portfolio Manager The purpose of an internship at Iveco Group is to provide individuals, especially students and recent graduates, with training in real-world experiences in their field of study. Internships allow you to: • learn and implement your learnings under the guidance of seasoned professionals, refining your skills and gaining insights into industry practices, • apply theoretical knowledge in practical work life settings, enhancing your employability for future jobs, • gain practical exposure to a specific industry or profession, bridging the gap between classroom learning and professional work, • expand your professional network, which can be beneficial for future career opportunities At Iveco Group we pride ourselves on our internship programmes that have been running with success for many years. We hope that this internship serves as valuable experience to you for your future career, and we commit to providing support to you to ensure you can meet your personal aims. We encourage you to be inquisitive and ask us why as we recognise the contribution that a fresh pair of eyes can make to our operations. Main Purpose of the Job The Service Solutions team is in charge for After-sales contracts and connectivity for Trucks. We manage a profitable business in R&M and Connectivity services, in terms of revenues and customer after-market retention. It is our responsibility to manage the relationship within Company, Dealers and final Customers, aimed to maximize the Customer satisfaction in relation to our R&M and Connected services products. You will learn to use and understand the key concepts of the After-sales contracts offer supporting the Service Solutions manager in day-to-day operations contributing as an active member of the team. You will be trained to develop the ability to analyze the results achieved and to plan preventive and corrective actions to achieve the targets. Also, you will develop the ability to prioritize and make fast but accurate decisions in an exciting and challenging environment. Key Activities: In order to achieve the Aftersales internship function, the main responsibilities of the position include: • The role has the objective to contribute to ensure a profitable business in R&M and digital services, in terms of Revenues and Margins,, • Work on strategies to increase the market share thanks to data analysis and through a cross functional approach with other departments, • Key role for Dealer Network for R&M and digital services in terms of sales support and trainings, problem solving, • Capture Dealers and Customers’ hints to help improve after-sales opportunities and create efficient business processes, • Assist the Dealer’s salesforce in managing R&M and EW, guiding them thought our system and processes and defining strategies to enhance the business., • Support the Dealer’s network to improve their sales performances and how to interact with salesmen and internal colleagues to maximize the final customer’s satisfaction., • Be the main interface with the Dealer Network and customers and your focus will be to support and improve the after-sales business. Job requirements and Qualifications • Preferential Economic/Engineer Degree with specialization in Marketing or Digital services, • Advanced skills in Data Analyst/reporting, • Eligibility to work in the UK, • Full clean Driving Licence, • Good knowledge of Microsoft Office with specific focus on Excel It is a condition of employment that employees may be required to undertake such other duties as may reasonably be required of them. Furthermore, it may be necessary to change the roles and responsibilities from time to time. Management reserves the right to implement such changes. This will be a role offering constant learning, working as part of a committed and collaborative team. We are very passionate about what we do and, therefore, the successful candidate will be focused and capable of delivering in a fast-paced and time-constrained environment. At Iveco Group, we are committed to building a diverse and inclusive workplace where everyone feels valued, respected, and empowered. Guided by our core value of “We Contribute Diverse Strengths,” we welcome talent from all backgrounds and experiences. We believe in learning through collaboration, acting with integrity, and driving innovation together. If you’re passionate, curious, and ready to grow in a supportive team environment, we encourage you to apply.

Site Manager Site Manager - Planned & Regeneration - Freelance Your new companyA leading UK provider of property services, delivering high-quality maintenance, compliance, and retrofit solutions across the housing, education, and public sectors. With a strong focus on sustainability, social value, and customer satisfaction, working closely with local authorities and housing associations to maintain and improve homes and communities. Your new roleSite Manager is required to support the delivery of decarbonisation retrofit projects as well as planned maintenance. You will be responsible for managing site operations, ensuring health and safety compliance, and delivering high-quality outcomes on time and within budget. As Site Manager, you’ll manage and maximise operational service delivery and productivity, promoting a clear focus on quality assurance, service accessibility and responsiveness, including client involvement and feedback. Key Duties: • Manage day-to-day site operations on decarbonisation projects, including external wall insulation, heat pump installations, solar PV, and other retrofit measures., • Coordinate subcontractors, suppliers, and internal teams to deliver works efficiently and safely., • Monitor project progress, quality, and costs, reporting regularly to the Project Manager., • Conduct site inspections and audits to ensure health, safety, and environmental standards are met., • Engage with residents and stakeholders to ensure a positive customer experience., • Maintain accurate site records, including RAMS, progress reports, and quality assurance documentation.What you'll need to succeed, • Proven experience in a similar role., • Site Management Safety Training Scheme (SMSTS), • IOSH Managing Safely, • CSCS Managers category, • Knowledge of Temporary Works Procedures, • Knowledge and understanding of site admin methods and practices, • Ability to interpret drawings and specifications, • Good commercial awareness, ability to identify variations to contract, • Excellent knowledge of construction methods, technology, and materials, • Knowledge of IT Applications ranging from Microsoft Office, AutoCAD, Power Project., • A HSE recognised First Aid at work qualification. What you need to do nowIf you’re interested in this role, click apply now to forward an up-to-date copy of your CV, or contact me directly to discuss the opportunity in more detail. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career on 01223 329 444#4788357

As Assistant Manager also known as our Club Operations Manager, you’ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. Take responsibility for the overall Club performa

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR, • Our people - Leading from the front and being hands-on, working on the line and on the dining area, • Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers, • Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift managementWHAT YOU BRING TO THE TABLE, • Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high, • Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews, • Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush, • Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service, • Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line, • Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us, • Your next step would be an Assistant Manager, • Five Guys isn't just a job - it can be a career!

Customer Service Manager (Housing). A growing organisation based in Teddington is looking for an experienced Customer Service Manager. This is a crucial role that will involve managing a team of Advisors to provide customer service support across new client onboarding, complaints, compliance and re

This role would be absolutely ideal for a trade counter sales assistant or internal sales person, customer service agent looking for their first role on the road with a progressive company / excellent employer. As Area Sales Manager, you will plan and organise visits to customers booking appointment

Business Development Representative – Manchester (Remote) Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across Manchester. This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

Opportunity Our client is seeking a dynamic and results-driven Business Development Manager (BDM) – North to join a global manufacturing business. Reporting directly to the General Sales & Marketing Manager, you will be responsible for driving profitable growth across the Northern UK territory, including Scotland. This is a high-impact role where you will play a key part in shaping and executing the regional sales strategy, identifying new business opportunities, and building long-term customer relationships. Ideally based between Leeds and Newcastle upon Tyne, to cover the M62 corridor and above, including Scotland. Home based role with regular travel across the territory and 2 days / month in the South East office. Role • Conduct a comprehensive review of historic customer data and market mapping in the initial weeks., • Develop and execute a clear, strategic sales plan to identify and target high-value customers., • Promote fully integrated, value-added solutions tailored to customer needs., • Build and nurture long-term relationships with both new and existing clients., • Define and implement market strategies to increase market share and profitability., • Attend industry events and trade shows to enhance brand visibility and network with key stakeholders., • Respond promptly to customer inquiries with a consultative, solution-oriented approach., • Negotiate contracts and close deals to meet and exceed sales targets., • Regularly meet customers both virtually and face-to-face to maintain strong engagement. Skills & Experience • Proven experience in a field sales or territory management role within a technical product/service environment., • Background in mechanical or electrical industries preferred, but not essential., • A proactive, self-starting approach with a hunter mentality and a passion for business development., • Strong ability to generate leads and convert them into long-term partnerships., • Excellent communication, presentation, and negotiation skills., • Strategic thinker with a customer-centric and profit-driven mindset., • Technically competent and able to clearly articulate complex solutions to diverse audiences., • Comfortable working independently and managing your own diary., • Willingness to travel extensively across the territory and spend occasional nights away.

National Sales Manager Birmingham (multiple locations) £70K basic + additional benefits Our client are a fast-growing parcels business, delivering reliable, time-critical services to retailers, e-commerce platforms, and B2B customers across the UK. Focus is on service excellence, innovation, and sustainable delivery solutions. To accelerate our growth, we are seeking an experienced National Sales Manager The Role As National Sales Manager, you will be responsible for driving revenue growth across the express parcels sector, securing high-value accounts Key responsibilities: Win new high-volume customers in retail, e-commerce, and B2B sectors. Build strong relationships with major accounts, ensuring retention and growth. Collaborate with operations to design tailored express parcel solutions. Analyse market trends, competitor offerings, and customer demands to stay ahead. About You We're looking for a commercially sharp, energetic Business Development Manager who knows the express parcels industry inside out. You will have: Proven sales experience in express parcels, couriers, or last-mile delivery. A strong track record of securing major national accounts. Excellent negotiation, communication, and relationship management skills. Strong commercial acumen and customer-focused solution design expertise. Drive, resilience, and ambition to succeed in a competitive marketplace. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.

National Account Manager - Healthcare UK, National role £44,000 - £49,000 per annum + Car Allowance & Bonus Are you a strategic and commercially driven Account Manager with experience in the healthcare sector? A dynamic, fast-growing distribution business is looking for a National Account Manager to lead and grow key relationships within its healthcare client portfolio. About the Role You will take full ownership of several high-value healthcare accounts, acting as a strategic partner to clients while identifying growth opportunities across the portfolio. This is a high-profile role with significant visibility, requiring excellent commercial acumen, relationship management, and a deep understanding of the healthcare supply chain. What You'll Be Doing • Manage and grow relationships with key healthcare clients, ensuring service excellence and long-term partnership., • Lead commercial negotiations, including pricing, contracts, and service-level agreements., • Develop account strategies and growth plans aligned to business objectives., • Collaborate cross-functionally with operations, supply chain, and customer service teams to deliver tailored solutions., • Monitor performance metrics, identify risks, and implement action plans to maintain high standards., • Maintain up-to-date knowledge of industry trends, NHS frameworks, and healthcare procurement policies. What We're Looking For • Proven experience in national account management within the healthcare, medical supply, or pharmaceutical sector., • A strong track record of driving revenue growth and improving customer satisfaction., • Excellent communication and negotiation skills with the ability to influence at all levels., • Commercially astute with strong analytical and problem-solving abilities., • Self-motivated, organised, and capable of working both independently and within a wider commercial team. Why Join? This is a fantastic opportunity to shape the future of healthcare partnerships in a business that's committed to innovation, service, and excellence. You'll have the autonomy to lead major accounts, the support of an experienced team, and the chance to make a real impact on healthcare delivery across the UK. About Cast UK Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit www.castuk.com.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

At Zego, we know that traditional motor insurance holds good drivers back. It’s too complicated, too expensive, and it doesn't take into account how well you actually drive. That’s why, since 2016, we’ve been on a mission to change all of that. Our mission at Zego is to offer the lowest priced insurance for good drivers. From van drivers and gig workers to everyday car drivers, our customers are our driving force — they’re at the heart of everything we do. We’ve sold tens of millions of policies so far, and raised over $200 million in funding. And we’re only just getting started. Overview of the Product Team Product Managers at Zego are change-makers. We build and scale data-driven, impactful solutions that enable Zego to offer competitive and personalised insurance. Working in a fast-paced Agile environment, our team thrives on innovation, cross-functional collaboration, and driving measurable outcomes. We’re building a product organisation where AI isn’t a buzzword - it’s how we work. From rapid prototyping with generative AI to using machine learning models that power our core pricing, our PMs operate at the frontier of what technology can do for insurance. From enhancing pricing models to streamlining digital experiences, our Product team is instrumental in shaping the future of insurance. About the Role We are looking for a Lead Product Manager who combines strategic depth with a hands-on builder’s instinct. You’ll own strategic workstreams that span multiple teams and business domains, defining the 6-12 month product direction and shaping how Zego’s products evolve to meet ambitious commercial targets. This role sits at the intersection of strategy, execution, and leadership. You’ll define new product mechanics and revenue models. You’ll make build-vs-buy-vs-partner recommendations that shape Zego’s competitive position. And you’ll champion an experiment-first culture - using AI to compress discovery cycles, generate sharper insights, and ship at a velocity that sets the standard for the rest of the organisation. You’ll work closely with Zego’s Leadership Team on strategic decisions, lead cross-functional programmes, and mentor Product Managers - raising the bar for how the entire product community operates. What You’ll Be Doing • Set strategic direction: Define strategy for the 6-12 month horizon. Shape product operating models and governance. Make build-vs-buy-vs-partner recommendations that directly influence Zego’s competitive position., • Define new product mechanics and revenue models: Identify and validate new revenue opportunities - from 0-to-1 propositions to upsell and retention loops. Ground every bet in unit economics and customer insight, not gut feel., • Architect an experiment-led culture: Embed rigorous experimentation (A/B testing, multivariate, rapid prototyping) into how your teams work. Replace opinion-driven roadmaps with a data-backed cadence where “rate of learning” is the leading metric., • Champion AI adoption across Product: Go beyond personal AI use - develop reusable AI playbooks, workflows, and assets that multiply the team’s output. Identify where AI tools can materially accelerate product development, content generation, data analysis, and decision-making across the organisation., • Lead with data at every level: Design the product metrics and dashboards used by the business. Be proficient in gathering and using financial, behavioural, and usage data to ground strategic decisions. You’re as comfortable in Snowflake as you are in a board-level strategy review., • Drive company-level initiatives with P&L impact: Own programmes that move core business metrics. Be accountable for commercial outcomes, not just feature delivery., • Lead cross-functional workstreams: Partner with engineering, data science, design, marketing, legal, and compliance to ensure your strategy is technically feasible, commercially viable, and delivered with velocity., • Mentor and develop PMs: Manage the product community of practice. Coach Product Managers across the organisation, instilling a customer-first, experiment-first mindset and raising the bar for data capabilities and product craft., • Engage with the Leadership Team: Present strategic recommendations, lead pivots and sunset decisions, and shape how Product is represented in company-wide decision-making.. What You’ll Need to Be Successful • Strategic product leadership: Significant experience leading product strategy across multiple teams or domains, ideally in a high-growth environment. You’ve defined product operating models, shaped governance, and made decisions that moved business-level metrics., • Experiment-first operator: Deep, hands-on experience designing rigorous experiments and rapid prototypes. You’ve built experiment cultures - not just run individual tests. You instil the “build-measure-learn” loop as the default operating rhythm for your teams., • Commercial and financial fluency: Deep understanding of unit economics, pricing levers, and revenue modelling. You prioritise based on expected commercial impact and can credibly partner with Finance and Leadership on P&L-level decisions., • AI as a force multiplier: You don’t just use AI tools yourself - you’ve built AI-enabled workflows, playbooks, or toolchains that made your team measurably faster. You can point to concrete examples of how AI has materially accelerated your or your team’s product development., • Data mastery: Proficient in gathering and using financial, behavioural, and usage data to make strategic decisions. You design the metrics and dashboards that the business relies on., • Technical depth: Comfortable engaging with engineers on system architecture, APIs, ML pipelines, and service design. You understand the technical trade-offs well enough to make informed strategic bets., • Outstanding communication and influence: You engage with the Leadership Team on strategic decisions, lead cross-functional workstreams, and bring stakeholders along through clarity and conviction - not hierarchy., • Builder mentality: You’re not just a strategist. You’re comfortable acting as an IC when needed, getting into the detail, and leading a squad directly when the situation calls for it., • People development: Proven track record of mentoring and developing PMs. You actively contribute to the broader product community, not just your own area. Our Toolkit We believe the tools don’t make the Product Manager, but the right stack helps us move with velocity: • Collaboration: Notion, Whimsical, Slack, Google Meet, • Design, Prototyping & User Testing: Figma, Figma Make, Maze, • Data & Analytics: Snowflake, Amplitude, Hotjar, Looker, • Thinking & Strategy: Claude Cowork, • Automations: Claude Code, Zapier What’s it like to work at Zego? Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things. We’re spread throughout the UK and Europe, and united by our drive to get things done. We’re proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day. Together, we’re setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career wherever you want. You’ll work alongside a talented group who embrace each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we’re making insurance matter. How we work We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid. While some of our team choose to come into our central London office once a week, we’re flexible - some people prefer being in once a month or even quarterly. It’s all about finding the right balance between collaborative face time and focused home-working, so we can achieve great results while maintaining a healthy work-life balance. Our approach to AI We believe in the power of AI to meaningfully improve how we work - helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and we’ll provide you with the tools, support, and freedom to do it well. Benefits We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. We also offer an annual flexible hybrid working contribution, which you can use to support with your travel to the office or towards your own personal development. And that’s just for starters! There’s more to Zego than just a job - Check out our_ for insights, stories, and more. We’re an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. #LI-IL1 #LI-Hybrid

Area Sales Manager Industrial / Engineering Components Established UK Manufacturer | Strong Existing Account Base | Excellent Staff Retention Area: Scotland & North East The Role of Area Sales Manager • Responsible for managing a portfolio of approximately 400 accounts across a defined territory, • Selling industrial / engineering components into a mix of end users and trade partners, • 50% of your time focused on OEM customers, • 50% managing and growing relationships with established distributors and re-sellers (e.g. Eriks, Key Industrial, BSL, etc.), • Engaging with a variety of stakeholders including Production Managers, Engineers, and Buyers, • 75% of your focus will be on existing businessdeveloping current accounts and converting warm inbound enquiries, • Tasked with growing an area currently generating circa £800K turnover, • Supported by an internal team for quotes, lead generation, and customer service, • Full autonomy to manage your diary and develop your area with the backing of a respected brand (2/3 days field / 2/3 days WFH) About the Company hiring an Area Sales Manager Our client is a well-established UK manufacturer of industrial /engineering components, with over 50 years of heritage, known for delivering high-quality engineered solutions across a broad range of industries both domestically and internationally. With a reputation built on service, reliability, and innovation, the business continues to experience strong growth and customer loyalty. As an employer, they offer a stable and supportive environment where employees are genuinely valued. Staff retention is exceptionally high, with many team members having built long-term careers within the business, reflecting a culture that rewards dedication and promotes from within. This is a company that empowers its sales team, offering autonomy, ongoing training, and the backing of a trusted brand. Area Sales Managers benefit from clear career progression opportunities, a collaborative leadership team, and a culture that encourages ownership and long-term success. The Candidate for the Area Sales Manager role • Proven background in B2B sales, ideally with an industrial or engineering bias, • A practical thinker with a solutions-led approach to customer needs, • Strong and stable sales track record consistent performance and territory development, • Dynamic, self-motivated, and able to work independently while being a team player, • Confident in managing a varied customer base and building long-term relationships The Package on offer for the Area Sales Manager • Basic salary up to £40,000 (dependent on experience), • Uncapped quarterly bonus realistic earnings of £5,000£6,000+ per year, • Additional 10% of salary bonus for achieving a stretch target, • 25 days holiday plus bank holidays, • Company pension scheme, • Hybrid company car or car allowance, • Laptop, phone, and full business expenses covered Ref CPJ1741 The Package on offer for the Area Sales Manager • Basic salary up to £40,000 (dependent on experience), • Uncapped quarterly bonus realistic earnings of £5,000£6,000+ per year, • Additional 10% of salary bonus for achieving a stretch target, • 25 days holiday plus bank holidays, • Company pension scheme, • Hybrid company car or car allowance, • Laptop, phone, and full business expenses covered

Senior Technical Account Manager - SaaS | CCaaS Working at the forefront of AI technology provides a great learning experience that will present you with skills and experience for the next generation of customer success and customer experience CX solutions. If you are looking to future proof your career and be on the pulse of modern SaaS & AI technology, please read on. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a post-sales focused technical support and advisory role. You will join a team of experienced customer account managers with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face to face meetings as necessary and/or appropriate. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 5+ years in a Technical Servcies role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • TCP/IP networking knowledge and VoIP technology exposure, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of network topology and telecommunications architecture (PBX, Carriers and VoIP), • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. You must be based in the UK and be eligible for security clearance. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Your Future Starts Here – Join the Clymac Talent Network Are you looking for your next opportunity in a company that values safety, innovation, and career growth? At Clymac, we’re always on the lookout for passionate, skilled, and driven individuals who want to make a real impact. Whether you're an experienced engineer, a customer service superstar, a project manager, or just starting out in the fire and security industry—we want to connect with you. Why Join Our Talent Network? • Priority Access – Hear about roles before they go live, • Tailored Matches – We’ll reach out when a role aligns with your skills and ambitions, • Career Growth – Be part of a company that invests in your development, • Explore Opportunities – From engineering and operations to customer service and support, we offer a wide range of career paths, • Real Impact – Work with a team that makes a difference every day, • No Commitment – Registering your interest doesn’t tie you to anything – it simply keeps you in the loop Who We’re Looking For • We welcome applications from individuals across all backgrounds and experience levels. Whether you're an engineer, a customer service specialist, a project manager, or someone with a passion for fire and security services, we want to connect with you. How to Join • Click to submit your details and tell us a bit about your experience and career goals. Our Talent Acquisition team will be in touch when suitable opportunities arise. Our Commitment to Attracting, Rewarding & Retaining Talent At Clymac, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Competitive Salary, • Pension Plan – Helping you invest in a secure financial future, • Life Assurance – Peace of mind with coverage at 4x your annual salary, • Generous Holiday Allowance – Paid leave plus all bank holidays, giving you time to recharge, • Referral Bonus Scheme – Earn up to £1,000 for every successful candidate you refer – with no limits, • Mental Health & Wellbeing Support – Access to confidential resources and support when you need it most, • Employee Recognition Programme – Celebrating your hard work and achievements throughout the year, • Career Development – Ongoing training, clear progression paths, and opportunities to grow within the business A Little More About Clymac At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care. Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry. Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Equal Opportunities At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

YOUR CONTRIBUTION We are looking for a highly motivated, confident, and naturally inquisitive Key Account Manager for our Midlands Region. Ideally you will have a track record of managing and growing accounts in the Neurology space within the pharmaceutical industry. You are able to demonstrate collaborate working with and wider Sales, Marketing, Medical teams. The successful candidate will utilise established key account management techniques to cultivate customer relationships, maintain and grow existing business as well as developing new business. Your responsibilities will include: • Own, drive and grow accounts and users in collaboration with other key functions such as Medical, Marketing and wider sales team., • Develop open and effective channels of communication with clients, • Become the reliable point of contact for customers to build strong business relationships, • Listen to and understand client needs, addressing client concerns and dealing with objections, • Continually develop own knowledge and skills with Merz Pharma products, as well as maintaining knowledgeable understanding of developments affecting the healthcare and pharmaceutical industry., • Maintain excellent verbal and formal communication skills, critical reasoning skills and the ability to sell & negotiate effectively. Be customer-orientated., • Work within the ABPI guidelines at all times Your Key Strengths Include: • Demonstratable track record of sales success within the pharmaceutical industry, • Highly approachable manner with the ability to build rapport and relationships with clients quickly and act as the face of the company, • A high level of drive and resilience, with an ambitious, results-driven, and self-motivated personality, • Excellent business planning and organisational skills, proactive nature, • Great listening skills, inquisitive with a desire to learn, • Product and data enthusiast, aptitude for understanding data-based solutions, • Desire to meet and exceed sales targets in a very competitive environment. YOUR PROFILE • Degree or equivalent, ideally in Life Sciences or similar, • Minimum of 5 years of B2B experience in client relationship management, • Experience within the Neurology and experience of working on patient pathways would be advantageous., • Experience in developing credibility with customers and demonstrable track record of building strong strategic and trusted relationships with client stakeholders through professionalism and knowledge of products., • ABPI Code of Practice knowledge and exam, • Good IT skills are essential, • Willing to travel throughout the UK and internationally YOUR BENEFITS • 25 days Annual Leave, increasing with length of Service, • Private Medical Insurance, • Pension, • Life Assurance Cover, • Holiday Buy/Sell scheme, • Dental Care, • Flexible Hours, • Employee Referral Scheme, • Eyecare Vouchers, • Cycle Scheme, • Collaboration in multi-functional international team, • Great development opportunities and on the job training ABOUT US The Merz Group, a privately held, family-owned company, have been dedicated to the development of innovations for more than 110 years. Merz Therapeutics GmbH is headquartered in Frankfurt am Main, Germany, and is represented in more than 90 countries worldwide including UK and Ireland. Merz Therapeutics is committed to improving treatment outcomes for patients around the world. With our relentless research & development efforts and culture of innovation, we strive to identify unmet patient needs and provide appropriate treatments. In particular, we focus on patients suffering from movement disorders, neurological diseases, liver diseases and other health issues that severely impact quality of life. For more information, visit _

As a Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts. Have experience with customer service and contract management. Own customer contract processes and renewals.

• Lucrative new business field sales role selling service contracts, • BDM role with a market-leading global facilities services provider Business Development Manager - Service Contracts Area: North West BB CH WA CW FY L LL PR WN The Role of Business Development Manager • This is a field/home-based business development sales role., • You will target B2B businesses with over 300 employees, selling a range of in-demand facilities services., • You will engage with key decision-makers, including Owners, Procurement Teams, and Managers, focusing on multi-site organisations within the region., • This is a new business role where you will be responsible for self-generating appointments and building a strong pipeline., • You will be selling an essential service with high demand, making the ability to identify and approach the target market crucial., • With high order values, there is significant earning potential the average BDM earns £60K, while top performers exceed £80K., • The role is four days in the field and one day working from home., • You will be supported by excellent operational service levels, outstanding customer service, and a world-class marketing team., • As a Business Development Manager, you will present tailored solutions to prospective clients. The Company Business Development Manager If you're looking to join an international organisation that truly puts its people first, look no further! Our client has an exceptional reputation in the market, offering a range of facilities services to both corporate and SME businesses. This multi-award-winning company has unique service propositions that set it apart from competitors, backed by an impressive operational network, customer service excellence, and a strong track record of retaining loyal customers. As an employer, they are dedicated to being the best, fostering a friendly, collaborative culture, providing first-class training and career development opportunities, and supporting employee well-being with various initiatives. The Candidate for the Business Development Manager Role • Proven B2B field sales experience with a strong track record in new business sales., • Candidates with service sales backgrounds in waste management, facilities services, washrooms, workwear, or similar industries are highly desirable., • A true new business hunter with exceptional prospecting and closing skills., • Strong presentation abilities ensure your CV highlights your key achievements., • The hiring manager is looking for someone coachable, solution-focused, and career-driven. The Package Business Development Manager • £35,000 - £40,000 DOE, • OTE £60,000 - £80,000+ uncapped (paid quarterly and monthly), • Company car Hybrid, • 25 days holiday + 8 bank holidays, • Employee Assistance Programme to support mental health and well-being, • Pension scheme, • Private healthcare to safeguard your health, • Discounted gym membership, • iPad, laptop, iPhone & corporate benefits Ref: CPJ1696 The Package Business Development Manager • £35,000 - £40,000 DOE, • OTE £60,000 - £80,000+ uncapped (paid quarterly and monthly), • Company car Hybrid, • 25 days holiday + 8 bank holidays, • Employee Assistance Programme to support mental health and well-being, • Pension scheme, • Private healthcare to safeguard your health, • Discounted gym membership, • iPad, laptop, iPhone & corporate benefits

Job Title: Customer Care Associate Location: Remote (with quarterly travel for team meetings) Brand: LRG Salary: Competitive Salary Package About Us: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company. Job Summary and key responsibilities As a Customer Care Associate, you’ll play a key role in managing and resolving customer complaints, supporting branch teams, and maintaining the Group’s reputation for excellent service. Working closely with the Customer Care Manager, you’ll handle complex complaints, provide expert guidance, and ensure service standards are met consistently across the business. Key Responsibilities: Provide administrative and technical support to the Customer Care Manager and Director of Customer Support and Engagement Manage the Customer Care email inbox to allocate emails using the colour coding system Review complaints and where appropriate referring cases directly to a Regional Director for prompt response to prevent escalation Accurate recording of complaints received across the Group, issue acknowledgements, and ensure all LRG’s Service Level Agreements are met Promptly answer the Customer Care phone line in a professional and helpful manner Manage the outstanding complaints and chase internally to ensure LRG’s Service Level Agreements are met Hold video meetings with senior staff to offer guidance on Stage One complaints and escalate appropriately for Stage Two cases Assist the Customer Care Associates to support them in responding to Stage Two and Three complaints Investigate and collate data for Stage Two and Stage Three complaints Communicate directly with complainants to work towards swift and fair resolutions Draft high-quality written responses for Stage Two and Stage Three complaints Assist with managing communications with The Property Ombudsman (TPO) and oversee the administration of TPO complaints Support the monitoring and management of social media reviews and messages. Assist in the administration and management of _ to maintain the Group’s online presence. Maintain a thorough working knowledge of LRG’s systems, procedures, and business variations. Keep up to date with industry legislation and regulatory changes. What are we looking for: Extensive knowledge of the lettings industry, supported by significant hands-on experience. Exceptional attention to detail and clear, professional communication skills. Propertymark Level 3 qualification (or currently working towards it/willing to complete). Strong reporting skills, with the ability to extract and present data effectively in Excel. Excellent administrative and letter-writing abilities. Confident problem-solver, capable of managing legal and procedural queries from branch staff. Collaborative team player with a proactive approach. Proficient in Microsoft Office applications. What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Competitive base salary and Commission structure Quarterly and yearly awards Salary sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Contract Type: Permanent Location: Plymouth Salary: £38,000 - £43,000 (D.O.E) Hours: Full-time, 67.5 hours per fortnight (on an alternating pattern of 37.5 hours per week and 30 hours the next week) Join one of the biggest and most respected national eCommerce successes in our industry. cmostores.com is an online supplier of building materials, sold across multiple eCommerce stores. Our mission is to provide customers with top-quality products and exceptional service to meet their needs. As an innovative and customer-centric company, we are committed to delivering excellent solutions to roofing professionals, contractors, and DIY enthusiasts alike. Key Responsibilities • To oversee all aspects of the financial operations that impact the Sage200 financial system covering Sales, Purchase, Bank and Nominal ledgers. To review all accounting tasks related to the ledgers to ensure they operate efficiently and are kept up to date., • To ensure that the finance team meet all Financial timetable deadlines, • To manage the Credit Controller, Purchase Ledger supervisor and the Accounts Assistant, • To maintain filing and controls to meet company and audit requirements, • To help develop and improve systems and methods, • To provide support within the finance function according to business need Requirements • Previous working experience of working at Finance Manager level, • AAT level 4 or equivalent, • GCSE, or equivalent, English and Maths grade C or above, • Proven people management experience, • Confident with Microsoft Excel and using formula, • Analytical and inquisitive approach, • Have a flexible approach in order to meet deadlines and accommodate change in a fast-growing environment, • Experience of implementing new processes and procedures, • Understanding and experience of financial governance, • Knowledge of VAT, • Experience using Sage200, • Commitment to and focused on quality, promotes high standards in all they do, • Consistently thinks about how their work can support and assist colleagues to make the business a success, • Clear communicator with good writing, data entry and telephone skills, • Ability to work effectively as part of a team, • Problem solving skills, • Able to work on own initiative, organising and prioritising own workload to set deadlines, • Maintain confidentiality and trust at all times, • Actively develops themselves and supports others to do so cmostores.com is an equal opportunities employer. A note to all applicants – is unable to offer sponsorship of any kind Benefits • Extra day off every fortnight, • Employee Assistance Programme, • BHN Extras (discount scheme), • Cycle to work scheme, • On-site parking, • Company events, • Competitive holiday allowance

Business Development Manager, EMEA Electronics Engineering UK, Italy or Germany - Remote with 50% travelling to clients and events Are you a driven and strategic sales professional with a passion for innovation? We are seeking a dynamic Business Development Manager to join our client's team and drive growth in key OEM markets across EMEA. Our Client: Our client builds tough electronic control and display systems-hardware plus software-that let industrial machines (like engines, pumps, generators, and hydraulic equipment) run better, safer, and smarter. They partner with equipment makers to integrate these systems seamlessly into their machines so users get clear data, reliable control, and efficient performance-even in tough environments. Their multi-disciplined teams offer diverse experiences, and they have been recognized as a top workplace in Manufacturing & Production for three consecutive years. The Role: This is a pivotal role responsible for identifying and securing new enterprise-level OEM accounts. You will focus on core markets such as Recreational Vehicles, Construction, and Off-Highway specialty vehicles, with potential to expand into tangential markets like On-Highway Motorcycles and Food Service. You will manage the entire customer relationship, from opportunity identification to securing signed contracts for development and production. Leveraging internal technical resources, you will position and propose their platform technologies and customization capabilities in Displays, Controllers, and Connectivity to secure long-term business. A key aspect of this role is ensuring a seamless handover of accounts to their Key Account Management team once contracts are signed. Key Responsibilities: • Development and execution of sales plans aligned with long-term EMEA strategic goals., • Generate lead lists for key stakeholders within target customer accounts., • Utilize various channels, including email, LinkedIn, and trade shows, to engage with specified stakeholders., • Maintain accurate records within their CRM system., • Actively participate in sales meetings and training programs., • Secure meetings with targets to qualify opportunities and achieve Proof of Concept (POC) engagements., • Formally quote new opportunities., • Manage the process for mutually signing long-term agreements (LTAs) and master supply agreements (MSAs)., • Formally hand off opportunities to Engineering and Key Account Management, providing ongoing support for commercial or contractual matters. Qualifications: • Bachelor's degree in Business, Marketing, Engineering, or an equivalent qualification with proven experience (Ideally but not essential), • Fluency in written and oral English is essential. A second European language (German or Italian preferred) is an advantage. Experience: • Comprehensive sales experience with a minimum of 5 years selling technical solutions to equipment OEMs., • Excellent knowledge of off-highway (industrial and/or recreational) and agricultural markets, particularly concerning instrumentation and control solutions., • Extensive knowledge and understanding of automotive, stationary industrial engines, commercial vehicle markets & trends., • Experience in sales, account management, or business development in technical environments is preferred., • Demonstrated ability to manage customer expectations, resolve concerns, and minimize relationship risks., • Experience negotiating contracts, pricing, and renewals in line with company objectives. Skills & Attributes: • Excellent verbal and written communication skills, with the ability to engage effectively with internal teams and customers., • Skilled in presenting product value propositions to large groups and participating in trade shows and industry events., • Strong organizational abilities to manage multiple accounts while maintaining timely responses to customer inquiries., • A customer-first mindset focused on delivering exceptional service and solutions. Travel & Location: • Based within the EU (Germany or Italy preferred)., • Willingness to travel 50% or more of the time within the EMEA region for customer visits, trade shows, and training seminars., • Occasional travel to the USA for headquarters visits and trade shows. Reporting Structure: This position reports directly to the Sr. Manager EMEA Sales, with oversight and interaction with the Director, International Sales.

Business Development Manager – SME Team KnowledgeBrief • Start Date: We are hiring for multiple vacancies due to high growth. Successful candidates can start from July 2026, • Full-time, Remote/Hybrid - While the role is advertised in a specific area, it is remote and we operate on a home-working model. The candidate must be able to travel to London minimum 6 times per year for operational meet-ups, training days and company away days. Travel to London for team days is reimbursed in full., • Salary: £30,000 to £40,000 per annum basic salary, dependent on experience. (At this stage, the higher end of the salary banding will be considered for candidates with considerable experience selling within the apprenticeship or training sector.), • Commission: Uncapped commission on all apprenticeship starts once monthly target is met., • Closing date for applications: Sunday 31st May 2026 Ready to Shape the Future of Leadership and Business Management? Want to help redefine how Leadership professionals learn, lead, and succeed across the UK? At KnowledgeBrief, we partner with organisations across industries to elevate leadership through emotionally intelligent, evidence-based learning. Apprenticeships are at the heart of our delivery, providing high-impact, on-the-job development that upskills leaders, inspires the next generation, and helps businesses embed inclusive, values-driven cultures at scale. Learn more about our values and vision at _ Business Development Manager – What You’ll Be Doing As part of the SME team, you’ll collaborate with a close-knit group of four experienced Business Development Managers. You’ll proactively uncover new opportunities within the SME market through confident, data-driven market research. The team leverages a range of outreach strategies including cold calls, email, LinkedIn, and marketing initiatives to connect with potential clients and drive meaningful engagement. Given the dynamic nature of the role, you’ll need to adapt your approach to each client’s unique needs and quickly build rapport with senior stakeholders, including C-level executives, directors, and senior managers. We are also hiring Business Development Managers for our Enterprise team, which you can explore on our careers page at _ Business Development Manager – What’s On Offer • Full-time role, 37.5 hours per week, • Salary: £30,000–£40,000 per annum, dependent on experience, • Uncapped commission on all apprenticeship starts once monthly target is met, • Opportunity to undertake a fully funded Chartered Management Institute qualification, • Career progression to Senior Business Development Manager based on performance and length of service, • 5.6 weeks annual leave entitlement, plus bank holidays, • Paid company closure over the winter holidays, • 2 weeks full sick pay per year Ideal Candidates Will Showcase Some or All of the Following • Proven success in telesales or business development (essential), • Experience in selling apprenticeships and training (desirable, but not essential), • Target-focused, driven, and motivated by success, • Warm, able to connect with a variety of stakeholders and build strong relationships, • Confident and effective communicator, particularly with senior stakeholders, • Customer-focused mindset across diverse industries, • Passion for leadership, learning, and helping others grow, • Self-motivated, resilient, and adaptable, • Organised, enthusiastic, and goal-oriented Recruitment Process Shortlisted candidates will be invited to a 45-minute teams call with myself to discuss the role and alignment to the requirements. Successful candidates will be invited to an interview with the Sales Manager. We have a designated interview date of Wednesday 3rd June, though we may be flexible with this if slots get filled up. Ready to Apply? If you’re excited by the idea of helping leaders grow, and growing your own career in the process, send us your CV and we will be in touch. Nathan People Partner KnowledgeBrief KnowledgeBrief is an Equal Opportunities employer. All qualified candidates will be considered.

Business Development Representative – Kent, Fully Remote Role Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across key regions in Kent, This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

Key Account Director Location: London & South Salary: £80,000 – £85,000 basic | £135,000 – £145,000 OTE + Car Allowance + Benefits Lead Strategic Growth. Shape Major Client Partnerships. Drive Real Impact. Are you a high-performing sales leader with a proven track record in soft FM services? Do you thrive on building strategic relationships, winning major contracts, and influencing at senior stakeholder level? We’re an award-winning international provider of commercial cleaning, security and integrated soft services, trusted by some of the world’s largest FM organisations. Following our recognition as “Best Company to Work For” at the European Cleaning & Hygiene Awards 2025, we’re continuing to invest in ambitious people who want to make a genuine impact. This is a standout opportunity for an experienced Key Account Director to join a high-growth, values-driven business and play a pivotal role in expanding and strengthening our Key Account portfolio across London and the South. Why Join Us? Our success is built on five core pillars: • Employee Investment, • Customer Engagement, • ESG Commitment, • Service Excellence, • Innovation We believe exceptional people create exceptional customer experiences — and we give our teams the support, autonomy and platform to succeed. The Opportunity As Key Account Director, you’ll take ownership of a strategic portfolio of high-value accounts, developing long-term partnerships while identifying and securing new business opportunities within and beyond your client base. You’ll work closely with senior decision-makers, lead complex sales cycles, and collaborate across bids, operations and marketing teams to deliver tailored, high-impact solutions. This is a hybrid role with regular presence at client offices across London (typically 1–2 days per week). What You’ll Be Doing Driving Revenue & Growth • Deliver and exceed an annual sales target of £3m+ while maintaining strong profitability, • Build and manage a qualified pipeline exceeding £9m on a rolling three-month basis, • Identify, develop and secure new opportunities across cleaning, security and soft FM services, • Lead negotiations and complex contract discussions through to successful award Building Strategic Relationships • Develop trusted partnerships with stakeholders at every level, • Attend industry networking events, conferences and customer engagement activities, • Conduct site visits and create innovative, commercially competitive service solutions Leading & Influencing • Support and mentor members of the wider sales team, • Contribute to bids, proposals and sales strategy presentations, • Step into leadership responsibilities in the absence of the Sales Director when required Maintaining Excellence • Ensure all opportunities and activity are accurately maintained within Salesforce CRM, • Collaborate closely with bids, proposals and marketing functions to maximise conversion, • Uphold company standards across compliance, H&S, quality and environmental management What We’re Looking For Essential Experience • 3–5+ years’ experience selling soft FM or integrated facilities solutions, • Strong background in new business acquisition at Key Account Manager or Director level, • Proven ability to influence and build relationships with senior stakeholders, • Commercially driven with a strong track record of achieving growth targets, • Excellent communication, presentation and negotiation skills, • Strong Excel and commercial reporting capability Desirable Experience • Experience writing or contributing to winning bids and proposals, • Creative and solution-focused approach to sales strategy The Package • £80,000 – £85,000 basic salary, • £135,000 – £145,000 OTE, • Car or car allowance, • 35 days holiday including bank holidays, • Travel expenses covered, • Flexible and hybrid working, • Career progression within a growing international business Ready to Make Your Mark? This is more than a sales role — it’s an opportunity to shape strategic partnerships, influence business growth, and join a company where your contribution is genuinely valued. If you’re an ambitious, relationship-led sales professional ready for your next challenge, we’d love to hear from you.

Sector Growth Manager (M&E / Data Centres) Nottingham / Midlands / Hybrid / Remote £55,000 - £65,000 + Excellent Bonus + Car (EV) + Home/Field based + pension + career development Are you a Technical Sales professional from an M&E or Data Centre background looking to work for one of the UKs leading providers of M&E products and services to the commercial construction sector? Are you looking for an independent role where you will own and deliver sector growth in the UK's Data Centre industry with the opportunity to build a team around you? On offer is a role within a modern M&E consultancy that is family run and focused on continuous improvement that will provide an excellent support system, product training and actively encourages career development and progression. You will be responsible for driving growth within the Data Centre industry through identifying new opportunities, building client relationships, and adding value to clients with technical products and service solutions. Reporting to the Head of Sales you will forge strong customer relationships, develop trusted relationships with key stakeholders help drive this through the primary and specialist sub-contractor pipeline. With experience and a thorough understanding of the data centre industry, the phases of construction and principal and main contractors you will be responsible for… The Role: • Develop and implement a strategic sales plan to expand market share within the data centre industry across the UK & Europe, • Identify, engage, and maintain strong relationships with key stakeholders, including contractors, consultants, and end-users in the data centre sector, • Work closely with clients to understand their needs, provide technical expertise, and offer customized solutions that align with their project requirements The Person: • Consultative Sales experience from the construction / data centre or M&E sectors, • Experience dealing with major construction firms, procurement teams, and multi-million-pound contracts, • Experience of the different phases of Construction and selling to principal and main contractors If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Reference: BBBH19897 Keywords: Data Centre, HVAC, Specification Sales, Construction Sales, M&E Sales Manager, Tier 1, Tier 2 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Business Development Manager Salary: Up to £35,000 per annum Working Hours: 35 hours per week (Monday - Friday, 9:00am - 5:00pm) Annual Leave: 25 days (inclusive of leave to cover the Christmas period - details to be confirmed) Location: UK-wide coverage (remote/hybrid options available) TSR Legal are working with a forward-thinking legal services provider, who are now seeking a dynamic Business Development Manager to lead on UK-wide sales strategy and growth initiatives. The successful candidate will report directly to the board and play a pivotal role in the organisation’s strategic expansion. This is a permanent role with competitive base salary, uncapped commission potential, and opportunities for national impact. Key Responsibilities The appointed Business Development Manager will provide services in alignment with the organisation’s strategic growth objectives, including but not limited to: • Gaining an in-depth understanding of the organisation’s legal products and service offerings., • Designing and delivering a UK-wide sales strategy aimed at increasing both sales volume and average client spend., • Developing and executing a national recruitment plan to build and lead a high-performing sales team., • Identifying and pursuing new business opportunities in the legal sector., • Conducting ongoing market and business analysis to inform sales strategy., • Managing and strengthening key client and customer relationships., • Coordinating, qualifying, and attending new business meetings (both in person and remotely)., • Preparing proposals and business cases, demonstrating clear return on investment (ROI)., • Exploring additional revenue streams and diversification opportunities., • Maintaining accurate records and expanding the CRM database., • Providing regular performance and opportunity reports to the board (monthly)., • Meeting and exceeding individual and team-based sales targets., • Collaborating across departments to ensure messaging, service delivery, and strategy alignment., • Enhancing the organisation’s sales and marketing communications internally. If you’re a results-driven sales professional with experience in legal services or professional consultancy and are excited by the opportunity to shape and scale a national sales function, we’d love to hear from you. Contact Rachel Phillips, Associate Director at TSR Legal or apply below:

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London, Cardiff or Remote (UK) | 💰£40,400 to £51,050 +_ ✨ ⭐ Our Workforce Management (WFM) team This is an excellent opportunity to step into a key Senior WFM Analyst role on a 9-month fixed-term contract. You'll report to the WFM Service Manager and be instrumental in using data-driven insights to perfectly staff our customer operations and service teams. You will be crucial in predicting our resource needs, proactively identifying risks, and translating those findings into clear, actionable strategies for our senior leaders. You’ll be a guiding voice for leaders, constantly improving WFM processes, and collaborating closely with Operations, People, Hiring, and L&D to boost efficiency and enhance the customer experience at Monzo. 🔑 You’ll play a key role... • Preparing clear, concise, and actionable executive-level reports and presentations on WFM performance, trends, and resource requirements for senior leadership., • Analysing large datasets, identifying patterns and trends, and communicating key insights to stakeholders. You'll use Google Sheets and Looker to create visualisations and reports, with a basic knowledge of BigQuery being a bonus., • Creating and reviewing shift offerings to support business growth and improve our flexible working employee rating., • Showing the operational impact of supply and demand for potential changes to shift patterns across all required domains., • Working closely with the forecasting, People, Operations, and WFM data teams to continuously improve schedule quality, shift offerings, and reduce errors., • Ensuring holiday utilisation remains within budget and at expected quarterly levels, factoring in seasonality., • Deep-diving into schedule issues to improve schedules, reduce manual amendments, and increase schedule automation per domain., • Managing mappings, service goals, and overall Verint backend configuration and setup., • Collaborating with the People team (for FWRs), Hiring, L&D (for New Hires), Operations (for schedules, skills, and shifts), and Forecasting for schedule accuracy. 🤩 We’d love to hear from you if… • You have demonstrable experience in workforce management, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • You possess expertise in WFM software and tools, with Verint experience preferred., • You have strong proficiency in Google Sheets (advanced formulas, pivot tables, and data analysis)., • You have experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • You have excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies., • It's a bonus if you have familiarity with Looker, basic knowledge of BigQuery, or experience with scenario planning, resource modelling, and strategic capacity planning., • You can work autonomously, manage multiple priorities, and thrive in a dynamic environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £40,400 - £51,050 ➕ benefits. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 4 key steps • Application Questions, • Recruiter Call, • Take home task, • Final stage interview (Presentation + interview questions) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-MY1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

• Account Manager and grow an existing portfolio of customers, • Attend site visits, and offer technical product advice and support, • Manage your own region, with a focus on revenue / growth BUSINESS DEVELOPMENT MANAGER JOB SUMMARY: Our client, a highly reputable, leading supplier of waterproofing solutions, are looking to appoint a Regional Business Development / Technical Sales Manager to oversee a portfolio of existing customers, and to focus on further growth in this specific region. (North of London, and surrounds) This is a permanent, field-based position offering a competitive basic salary, company car, and uncapped commission, with a guarantee in the first 12 months. BUSINESS DEVELOPMENT KEY RESPONSIBILITIES: • To promote and sell the Company's products throughout the North London region., • Develop strong relationships with your portfolio of existing clients, providing technical advice and support and a value added service, in order enhance revenue streams, • Monitor and feedback market information, and work closely with the marketing team to target / develop new business opportunities within your region, • Carry out site surveys and produce professional and comprehensive roof survey reports, • Produce specifications in line with guidelines and best practice, • Work in accordance with ISO Quality Management system to ensure that all required paperwork is completed accurately and efficiently., • Regularly update the CRM with changes / customer information, etc. EXPERIENCE / SKILLS REQUIRED: • Full, clean Driving licence – essential, • Proven sales / account management experience within the construction industry is essential, given the technical nature of this role., • Furthermore, if you have previous experience with waterproofing / flat roofing or associated products, this would be very beneficial., • IT literate (Microsoft and Outlook, Excel, CRM systems experience), • Excellent communication skills, with the ability to liaise with people at all levels, both in person and over the phone / email. You will be working with Suppliers, Builders / Architects etc., • Previous experience of working in the North London / surrounding areas would be ideal., • DBS required, or willingness to obtain as part of your onboarding into the role. Our client offers a generous package that includes 25 days holiday, Christmas shut down, pension scheme, private healthcare, company car, bonus structure, and an abundance of supported training opportunities, to help further develop your career. For more information about this position, or to apply, please contact Joy Bruce at Collaborate Recruitment.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Engineering Manager - Platform - Usage This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for a proven leader who enjoys guiding teams in solving complex workflow and systems problems, driving improvements in reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineering Managers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: • Manage and grow a distributed team of engineers, conducting regular 1:1s, providing consistent feedback, and supporting individual performance and career development., • Partner with product management and engineering leadership to shape the Usage squad's roadmap, strategy, and OKRs, ensuring alignment with overall company mission and customer impact., • Guide the team through the full project lifecycle, from early technical design and scoping to delivery and post-launch iteration, ensuring high-quality and timely outcomes within the Usage domain (e.g., billing engine, cost management and billing app, reconciliation systems)., • Act as a project manager, facilitating collaboration with Product, DealOps, GTM, Pricing and Monetization, Support, and adjacent AppCore squads to remove blockers and ensure coordinated delivery across service boundaries., • Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices to enhance engineering workflows and eliminate toil., • Contribute to hiring and talent acquisition efforts, partnering with People Ops to attract and retain a diverse group of engineers. What Makes You a Great Fit: • Experienced in people management, including conducting regular 1:1s, delivering candid feedback, and supporting career growth and performance conversations., • You are a leader who empowers engineers, focusing on setting clear direction, aligning on outcomes, and identifying risks early rather than providing task-level oversight., • Transparent and direct by default; you advocate clearly for your reports and proactively resolve ambiguity or conflicts, especially when priorities collide., • A strong communicator who thrives in a fully remote and globally distributed environment, comfortable collaborating asynchronously across time zones and cultures., • You take initiative and can move work forward in complex, systems-focused problem spaces, such as stateful systems, eventual consistency, and reconciliation loops. Requirements: • Minimum 2 years of experience managing software engineering teams., • Prior experience as an Individual Contributor (IC) in a related engineering role for at least 3 years., • A strong software engineering background, ideally including experience in backend systems (like Go), sufficient to credibly engage in technical design discussions and challenge the team toward strong decisions., • Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability., • Demonstrated ability to manage delivery across multiple concurrent projects, align stakeholders with competing priorities, and clearly communicate risks and timelines., • Comfortable working with engineering teams who have a strong sense of autonomy in their decision-making., • Deeply customer-focused, consistently grounding technical decisions in real-world user and business impact., • Comfort with AI-assisted tooling and an expectation that you are curious and comfortable integrating AI-powered tools into a team's workflow. Bonus Points For: • Experience with high-volume billing systems, usage metering, and customer-facing cost management applications (like CMAB)., • Practical experience implementing and automating complex pricing logic, promotions, discounts, rebilling, and usage forgiveness, while ensuring strong auditability., • Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and compliance or system refactoring related to IT General Controls or Role-Based Access Control (RBAC)., • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems., • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems., • Familiarity with observability tooling (e.g., Grafana, Prometheus, OpenTelemetry)., • Experience contributing to or maintaining open source projects. Compensation & Rewards: In the UK, the Base compensation range for this role is GBP 103,000 - GBP 129,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

GRID CONNECTIONS & CUSTOMER MANAGER Location: Remote / Hybrid Salary: £60-70,000 plus car or car allowance, annual bonus Our client is a leader in their market and at the forefront of the Electric Vehicle (EV) revolution on the UK motorway network, dedicated to making sustainable driving accessible for all. With a commitment to innovation and customer service, this company is seeking a talented Grid Connections & Customer Manager to join their dynamic team. This role offers the opportunity to work in a fast-paced environment, where the focus is on delivering exceptional service while overseeing the seamless connection of projects to the energy grid. The Grid Connections & Customer Manager will play a pivotal role in ensuring that projects are executed efficiently and in compliance with industry standards. This position requires a blend of technical expertise, project management skills, and excellent communication abilities to coordinate with various stakeholders. Responsibilities Included • Lead the planning, application, and execution of grid connections for renewable energy projects., • Build and maintain strong relationships with Distribution Network Operators (DNOs) and Transmission System Operators (TSOs)., • Act as the primary point of contact for clients, addressing inquiries and providing updates throughout the grid connection process., • Coordinate with technical teams to ensure timely delivery of grid connection projects, including budget and risk management., • Manage and resolve any grid connection issues or disputes in collaboration with internal and external stakeholders. Skills and Attributes • Proven experience in grid operations, preferably in the renewable energy sector., • Strong knowledge of energy regulations, standards, and grid technologies., • Excellent project management and leadership skills., • Effective communication and interpersonal skills. Benefits • Opportunity to work with a leading company in the EV sector., • Competitive salary and benefits package., • Professional development and career growth opportunities., • Dynamic and supportive work environment., • Contribution to sustainable energy initiatives. Interested candidates are encouraged to submit their CV to explore this exciting opportunity as a Grid Connections & Customer Manager. Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £50k-£60k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Position Title: Full Stack Software Engineer Reports to: Engineering Manager Location: Remote (UK) Contract type: Permanent About BibliU Sunday Times Tech 100 | Top 10 UK EdTech Company BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales. Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises. In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential! We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials! Position Overview As a Software Engineer at BibliU, your primary goal is to drive significant advancements in our digital learning platform, directly impacting the learning experience of students and educators globally. In this role, you will: Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Your role as a Software Engineer is not just about writing code; it's about creating tangible outcomes that enhance the learning experience, drive technological innovation, and contribute to the overall mission of BibliU to revolutionise the field of digital education. Our Current Environment Typescript Vue.js Postgres DynamoDB Redis Amazon Web Services Mixture of Lambda & ECS Kubernetes Amazon CDK Github + Github Actions Typescript Typescript Vue.js Vue.js Postgres Postgres DynamoDB DynamoDB Redis Redis Amazon Web Services Amazon Web Services Mixture of Lambda & ECS Mixture of Lambda & ECS Kubernetes Kubernetes Amazon CDK Amazon CDK Github + Github Actions Github + Github Actions Key responsibilities Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Develop and maintain high-quality software solutions aligned with user needs and business goals. Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world.

Account Manager - Construction Supply North of England (Field-Based) £35,000 + Company Car + Commission Are you a driven Account Manager with a passion for building relationships and a track record of success in sales? Do you thrive in a fast-paced, field-based role and have experience supplying products or services into the construction sector? If so, this could be the perfect next step in your career. At Cast UK, we're proud to be recruiting on behalf of a leading business that supplies essential products into the UK construction industry. With a strong reputation for quality, service, and innovation, our client is continuing to grow and is now looking to strengthen their commercial team with a talented Account Manager covering the North of England. The Role; • Managing and developing a portfolio of existing construction clients, • Identifying and converting new business opportunities, • Building long-term relationships with buyers, site managers, and procurement teams, • Working closely with internal teams to ensure customer satisfaction and retention, • Meeting sales targets and contributing to regional growth plans This is a field-based role, so a proactive, self-starting attitude is essential. You'll be out meeting clients face-to-face, attending site visits, and representing the brand across the North. What We're Looking For; • Proven experience in a B2B Account Management or Sales role, ideally within the construction supply sector, • Strong understanding of the construction industry and sales cycles, • Excellent communication and relationship-building skills, • Ability to work independently and manage your own territory, • Full UK driving licence What's in it for You? Basic salary of £35,000 Company car Uncapped commission structure Autonomy in a field-based role with genuine progression opportunities Join a business with a fantastic reputation and ambitious growth plans About Cast UK Cast UK is a leading recruitment consultancy specialising in Procurement, Supply Chain & Logistics, and Sales. We're proud to represent clients who are shaping their sectors, and we're committed to matching talented professionals with opportunities that accelerate careers.

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Job Title: Account Manager / Contract Manager / Customer Account Manager - Field Based - East Anglia Salary: £38,000 - £42,000 + Bonus + Company Car + Benefits Location: East Anglia & Surrounding Areas - Norwich, Ipswich, Bury St Edmunds, King's Lynn, Colchester, Great Yarmouth The Role We are looking for an experienced Account Manager / Contract Manager / Customer Account Manager to join a market-leading service provider with ambitious growth plans for the next 12 months. This field-based role covers customer sites across Norfolk & Suffolk ensuring exceptional service delivery, operational efficiency, and contract performance. Key Responsibilities - Account Manager / Contract Manager / Customer Account Manager Contract Management Manage multiple customer accounts, ensuring all services meet contractual agreements and KPIs. Build and maintain long-term relationships with senior client contacts. Identify and secure opportunities to upsell additional products and services. Represent the business at client meetings, service reviews and user groups. Maintain consistent communication at all levels of the customer organisation. Operational Management Lead and organise the Contract Delivery Team (CDT) to meet daily service schedules. Liaise with Customer Services to ensure requirements are met in full. Recruit, train, and develop team members to deliver excellent service. Monitor performance, address service issues, and drive improvements. Manage urgent deliveries, holiday cover, and resource allocation. Ensure all deliveries have accurate, compliant paperwork. Quality & Compliance Promote a quality-first culture across all contracts. Work with operational teams to improve processes and reduce inefficiencies. Conduct internal audits and maintain compliance with company procedures. Collaborate with Customer Services to resolve customer issues quickly. Performance & Reporting Set and monitor KPIs and service level agreements. Produce accurate daily, weekly, and monthly performance reports. Monitor budgets and report any cost variances. Use company systems to track contract performance and service delivery. Skills & Experience Required Proven experience as an Account Manager, Contract Manager, or Customer Account Manager in service delivery, logistics, distribution, or facilities management. Strong client relationship management and stakeholder engagement skills. Excellent organisational skills and ability to manage multiple contracts. Leadership experience, with a proven track record in team management. IT literate with strong reporting and analytical skills. Full UK driving licence - field-based role covering East Anglia. Benefits £38k - £42k basic salary (DOE) Annual bonus scheme Company car Pension scheme Career progression opportunities in a growing business If you are a proactive, commercially minded Account Manager / Contract Manager / Customer Account Manager looking for a rewarding field-based role in East Anglia, apply today. Mandeville is acting as an Employment Agency in relation to this vacancy.

About DPBIO DPBIO is a pioneering innovator based in California, specializing in high-throughput droplet microfluidic technology and providing cutting-edge life science solutions to researchers and industry leaders worldwide. At DPBIO, we integrate advanced microfluidic technology with life sciences to develop comprehensive solutions, including microfluidic chips, instruments, and reagents. Our flagship products—such as the CytoSpark® High-throughput Screening System, OMNIdrop System—empower scientists in antibody discovery, enzyme evolution, strain screening, small-molecule drug screening, cancer research, early disease detection, viral quantification, and biopharmaceutical quality control. Trusted by leading biotech and pharmaceutical companies, top-tier research institutions, and clinical laboratories worldwide, DPBIO is committed to advancing life sciences with high-performance analytical and detection systems. Our mission is to accelerate drug discovery, synthetic biology, biomedical research, and precision medicine, driving breakthroughs that transform life science innovation. We are seeking a highly driven Business Development Manager to lead market expansion for DPBIO’s antibody discovery platform across the Europe and UK This role will be responsible for developing strategic partnerships, driving revenue growth, and expanding DPBIO’s presence within biotech, pharmaceutical, and antibody discovery ecosystems in the western territory. Essential Duties · Sales Management: Develop and execute sales strategies to achieve revenue targets. Identify and pursue new business opportunities while nurturing existing client relationships. · Client Support: Oversee and manage all aspects of customer support to ensure high levels of satisfaction and prompt resolution of issues. Act as the primary point of contact for key accounts. · Market Insights: Monitor and analyze market trends, competitor activities, and customer feedback. Use insights to inform sales strategies and improve service offerings. · Customer Engagement: Build and maintain strong relationships with clients and stakeholders. Conduct regular meetings and reviews to understand their needs and provide tailored solutions. · Sales Reporting: Prepare and present regular reports on sales performance, support metrics, and market developments to senior management. Utilize data to drive decision-making and strategic planning. · Process Improvement: Identify and implement improvements to sales processes and support procedures to enhance efficiency and effectiveness. · Business Development: Identify and pursue new business opportunities, partnerships, and markets within East Coast of the United States to drive revenue growth and expand market share. · Strategic Planning: Develop and implement regional strategies aligned with DPBio’s overall business objectives, ensuring effective market penetration and competitive positioning. · Client Relationship Management: Build and maintain strong relationships with key clients, partners, and stakeholders. Provide exceptional service and support to ensure customer satisfaction and loyalty. Territory & Commercial Ownership： Lead market expansion for DPBIO’s antibody discovery platform across Europe and UK Extensive experience in the full sales cycle, from lead generation and technical consultation through negotiation and successful deal closure Documented track record of closing complex, high-value scientific or platform-based deals Antibody Domain Expertise (Required)：5+ years of experience in the antibody discovery or biologics development field Cell Sorting & Single-Cell Knowledge Flow cytometry and FACS platforms Established relationships within Antibody-focused biotech companies， Immunology research groups， Biologics discovery teams

SALARY: £35,000 - £40,000 D.O.E HOURS: 37.5 hours per week, Monday - Friday LOCATION: Albert road/Avonmouth, Hybrid working Contracts & Materials Coordinator About Bristol Waste Company: What we do is important – we’re here to keep Bristol, and beyond, clean, and safe. We do this for our city’s residents, workers, visitors, and businesses. Our work helps deliver Bristol’s sustainability targets in partnership with the council. Bristol Waste’s commercial operation, where we serve businesses and organisations across the region, is also growing. Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year. We want people who share our values and want to work with us to drive our business forward. Purpose of the role: To assist with the delivery of the waste operations and treatment services through the management, supervision and administration of various contracts. To assist with key data management and data reporting, budget monitoring and forecasting, along with management of the weighbridge systems. Key Responsibilities: • Supporting Material Sales Manager in all aspects of material offtake contract management arranging for the safe and cost-effective transfer and treatment of wastes, • Assisting with contractor monitoring and management, processing of contract and other payments, recording and manipulation of data., • Continuous updates and records maintained across all site weighbridges on internal system (Weightron), • Assist in the management and control of the weighbridge system, including monitoring of waste flows, data interrogation and manipulation, reporting, database administration, financial reconciliation, customer and user management., • Assist with key data management to include the collation and interrogation of data from internal and external sources, forecasting, data manipulation and presentation of data., • Assist in the preparation and production of waste contract documents and specifications, selection of tenderers, tender invitation and evaluation., • Assist in the sale and supply of materials, including market analysis and monitoring, engaging the market for prices, arranging collections, administering payments, general record keeping and administration., • Assist with budget monitoring, control and forecasting., • Keep abreast of waste management legislation, • Deputise for Materials Sales Manager as required., • Regular Duty of Care visits to our material processors are completed in accordance with our BMS (Business Management System) Essential Requirements for the Role: • Minimum of 3 years contract management and contract administration experience, • A degree or equivalent experience, • A full UK driving license, • Knowledge and experience in weighbridge applications to include data base management, user access control, billing functions, reporting and analysis, • Experience of contract management in a waste environment, • Knowledge of relevant waste legislation, • Ability to analyse complex information and present it logically, • Excellent data interrogation skills, • Excellent and effective written and verbal communication skills, • Organised and self-motivated with the ability to work with minimal supervision, • Excellent organisational and time management skills, • Able to liaise and work with multi-disciplinary teams, colleagues and stakeholders, • Numerate, computer literate and excellent attention to detail, with practical experience of Microsoft Office products, in particular Word and Excel, • Able to pick up on systems management is critical in this role Full Job Description can be provided upon request. Our Benefits: • Annual leave package of 25 days plus 8 bank holidays., • Employer contribution of 5% into the company pension scheme., • Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business., • Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues., • Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme., • Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser., • Employee recognition ‘Stand Out Award’ and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent., • We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation. Everyone belongs: At Bristol Waste everyone belongs – we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence. Important note on applying: • Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications., • Due to the high volume of interest, we won’t be able to receive late applications and we are currently unable to respond to all who apply., • If you haven’t heard from us within three weeks of the closing date, it unfortunately means you won’t be invited to interview on this occasion. Contact us: Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying for this position: • recruitment@bristolwastecompany.co.uk, • 0117 440 6676 Thank you for your interest in joining Bristol Waste Company.

About The Team: This team is the engine room of our Hello Fresh Delivery Network (HFDN) focused on making sure every customer box gets where it needs to be, on time and in full for our customers in the North West. They are the intermediary between drivers and customers taking on sole responsibly for the final mile/home delivery. The Operations Coordinator will be site-based and hands-on, these roles are responsible for the day-to-day delivery execution, live vehicle management, route readiness, real-time issue handling, and first-line driver engagement. They keep the wheels turning. What You Will Be Doing: • Proactively identify and escalate critical issues, while driving long-term improvements by prioritising sustainable, practical solutions, • Keep cost and service top of mind in every operational decision, • Unload inbound trailers as they arrive, ensuring boxes are correctly placed and sequenced for delivery, • Stay focused on the end goal ensuring a happy customer, • Be ready to jump in when needed; this is a role for someone who leads from the floor, not the sidelines Who You Are: • It is essential you are Fork Lift Truck trained with counterbalance experience, • Extensive experience in logistics, transport, or home delivery operations, • Strong organisational and multitasking skills with the ability to stay calm in a fast paced environment, • A clear communicator who builds good relationships and follows up on actions, • A positive, solutions-first attitude with a hands-on approach What you will get in return: ● 70% off HelloFresh or Green Chef boxes ● Company pension scheme ● Gym membership ● Bupa private medical insurance (including dental & family cover options) ● Electric vehicle scheme ● Mental health first aiders and an employee assistance programme ● Dog friendly office! (London site only) ● Nursery support scheme ● Cycle to work scheme ● Group Life Assurance Location: 620 Warrington Rd, Risley, Croft, Warrington WA3 6BE Shifts: 40 hour working week with a fixed shift pattern of Saturday 2am-9am, Sunday 12am-10am, Monday 12am-10am, Tuesday 2am-9am, Wednesday 2am-9am Hybrid Working Policy We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter. Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks. You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

Our client, a global energy consultancy, is looking for an experienced Account Manager to join their team. As the Account Manager, you will manage client relationships and service delivery for a portfolio of I&C clients, while also driving upsells, account renewals, and client retention. If you have 4+ years of experience in account management within an energy consultancy or TPI, a great understanding of flexible procurement contracts and a passion for delivering exceptional client service - apply today!! Key responsibilities: • Offering full-service support to high profile, Industrial & Commercial clients, • Acting as the key point of contact, delivering tailored solutions for energy and sustainability needs, • Attending regular client meetings with a focus on upselling services and driving retention, • Ensuring smooth, efficient and on-time service delivery, • Handling and processing contract renewals, • Identifying and presenting value-added opportunities to enhance client outcomes, • Reviewing and refining energy and sustainability strategies for the upcoming year, • Advising clients on energy usage options and sustainability initiatives, • Leading the development and execution of energy procurement strategies, • Coordinating international service projects and ensuring consistent delivery across regions Skills and experience required: • 4+ years account management experience ideally for an energy consultancy/ TPI, • Experience in account management of I&C clients, • Strong client-facing experience with a passion for delivering exceptional service, • Experience of risk managed flexible procurement, non-commodity charges, bureau services etc, • Demonstrated success in upselling, client retention, and contract renewals, • Commercially minded with a strong business-oriented approach, • Excellent communication, interpersonal, and customer relationship skills, • Analytical thinker who enjoys working with data to uncover trends and insights, • Capable of evaluating sustainability and efficiency ROI business cases with accuracy, • Must hold a full, clean UK driving licence Ref: 15050 Role: Account Manager (B2B energy) Location: Homebased (with travel in the Redhill office and client visits) Salary: Competitive + bonus