Logistics customer service jobs in HayesCreate job alerts

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Operations Coordinator manages all aspects of domestic and cross-border shipments, including documentation, routing, and carrier coordination. It requires negotiating competitive freight rates, auditing invoices, and ensuring compliance with regulatory standards. Daily responsibilities include collaborating with customs brokers, supporting sales with accurate quotes, and resolving shipping issues to maintain high customer satisfaction. Building strong relationships with carriers, internal teams, and clients is essential, along with contributing to cost-saving and process improvement initiatives. This role Schedule will be : 4 days on, 4 days off, working from 7 AM to 7 PM. Key Responsibilities: Documentation & Compliance: • Generate and review airline bills, motor carrier bills of lading (BOL), export/import declarations, NAFTA/USMCA forms, and other domestic paperwork., • Maintain accurate records to meet corporate standards and regulatory requirements. Shipment Routing & Optimisation: • Select the optimal mode of transport (ground, air, courier) for all U.S. and cross-border Canadian shipments., • Analyse cost-time trade-offs to balance service levels with budget objectives. Rate Negotiation & Carrier Management: • Negotiate competitive rates and service agreements with motor carriers, freight forwarders, and couriers (e.g., UPS, DHL, FedEx)., • Monitor carrier performance and recommend partnerships that drive cost savings and reliability. Brokerage Coordination: • Liaise daily with customs brokers to provide import documentation, track entries, and expedite clearance for inbound shipments., • Troubleshoot and resolve brokerage issues to avoid delays or penalties. Sales Support & Quoting: • Partner with domestic sales to gather weight/dimension data, prepare accurate freight quotes, and recommend the most economical carriers., • Empower sales teams with timely shipping insights and potential cost-saving strategies. Freight Bill Auditing: • Audit domestic freight invoices for accuracy, identify billing discrepancies, and liaise with carriers to dispute or adjust charges., • Track audit outcomes and contribute to ongoing cost-control initiatives. Customer Service & Issue Resolution: • Act as the primary point of contact for client inquiries and shipment status updates., • Investigate service failures or complaints, propose corrective actions, and follow through to client satisfaction. Relationship Management: • Build and maintain strong, trust-based relationships with internal teams and external partners., • Consistently deliver exceptional service to strengthen customer loyalty. Other Duties: • Undertake special projects and continuous-improvement initiatives as assigned by management. Skills & Abilities: • Excellent verbal and written communication skills; intuitive listening and problem-solving abilities., • Proven capacity to work under pressure in fast-paced environments and manage multiple priorities., • Strong analytical mind with meticulous attention to detail., • Proficient in TMS/ERP systems and the Microsoft Office suite., • Client-focused, proactive attitude with a proven record of delivering service excellence., • Quick learner with excellent memory recall of operational data, rates, and carrier guidelines. Education & Experience: • 2 years experience in freight operations, logistics, or a related field., • Practical experience with motor carriers, freight forwarders, or express couriers. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Recruitment Agency Policy At Crane Worldwide3 Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners from our PSL through a formal written agreement. Any CVs received without such an agreement will not be liable for any associated placement fees. We appreciate your cooperation in respecting this policy.

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Operations Coordinator manages all aspects of domestic and cross-border shipments, including documentation, routing, and carrier coordination. It requires negotiating competitive freight rates, auditing invoices, and ensuring compliance with regulatory standards. Daily responsibilities include collaborating with customs brokers, supporting sales with accurate quotes, and resolving shipping issues to maintain high customer satisfaction. Building strong relationships with carriers, internal teams, and clients is essential, along with contributing to cost-saving and process improvement initiatives. This role Schedule will be: Monday to Friday. Key Responsibilities: Documentation & Compliance: • Generate and review airline bills, motor carrier bills of lading (BOL), export/import declarations, NAFTA/USMCA forms, and other domestic paperwork., • Maintain accurate records to meet corporate standards and regulatory requirements. Shipment Routing & Optimisation: • Select the optimal mode of transport (ground, air, courier) for all U.S. and cross-border Canadian shipments., • Analyse cost-time trade-offs to balance service levels with budget objectives. Rate Negotiation & Carrier Management: • Negotiate competitive rates and service agreements with motor carriers, freight forwarders, and couriers (e.g., UPS, DHL, FedEx)., • Monitor carrier performance and recommend partnerships that drive cost savings and reliability. Brokerage Coordination: • Liaise daily with customs brokers to provide import documentation, track entries, and expedite clearance for inbound shipments., • Troubleshoot and resolve brokerage issues to avoid delays or penalties. Sales Support & Quoting: • Partner with domestic sales to gather weight/dimension data, prepare accurate freight quotes, and recommend the most economical carriers., • Empower sales teams with timely shipping insights and potential cost-saving strategies. Freight Bill Auditing: • Audit domestic freight invoices for accuracy, identify billing discrepancies, and liaise with carriers to dispute or adjust charges., • Track audit outcomes and contribute to ongoing cost-control initiatives. Customer Service & Issue Resolution: • Act as the primary point of contact for client inquiries and shipment status updates., • Investigate service failures or complaints, propose corrective actions, and follow through to client satisfaction. Relationship Management: • Build and maintain strong, trust-based relationships with internal teams and external partners., • Consistently deliver exceptional service to strengthen customer loyalty. Other Duties: • Undertake special projects and continuous-improvement initiatives as assigned by management. Skills & Abilities: • Excellent verbal and written communication skills; intuitive listening and problem-solving abilities., • Proven capacity to work under pressure in fast-paced environments and manage multiple priorities., • Strong analytical mind with meticulous attention to detail., • Proficient in TMS/ERP systems and the Microsoft Office suite., • Client-focused, proactive attitude with a proven record of delivering service excellence., • Quick learner with excellent memory recall of operational data, rates, and carrier guidelines. Education & Experience: • 2 years experience in freight operations, logistics, or a related field., • Practical experience with motor carriers, freight forwarders, or express couriers. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Recruitment Agency Policy At Crane Worldwide3 Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners from our PSL through a formal written agreement. Any CVs received without such an agreement will not be liable for any associated placement fees. We appreciate your cooperation in respecting this policy.

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Tier 1 Operations Lead for Airfreight oversees day‑to‑day execution of critical air cargo movements for high‑value customers. This role ensures flawless coordination across booking, documentation, carrier handling, customs clearance, and milestone visibility. As the primary escalation point for critical accounts, the Operations Lead safeguards service reliability, manages exceptions, and maintains strong customer relationships in a fast‑paced, deadline‑driven environment. Essential Job Functions: Airfreight Operational Leadership • Lead Tier 1 airfreight teams responsible for bookings, pre‑alerts, tracking, and exception management., • Ensure all shipments meet airline cut‑offs, security requirements, and customer‑specific SOPs., • Monitor daily performance metrics such as uplift success rate, milestone accuracy, and transit time compliance. Critical Account Management • Act as the operational owner for key airfreight customers with sensitive cargo, high volumes, or strict transit requirements., • Build strong relationships with customer logistics teams, understanding their routing guides, compliance rules, and service expectations., • Conduct regular performance reviews, including root‑cause analysis for delays, rollovers, or documentation errors. Shipment Execution & Exception Handling • Oversee end‑to‑end airfreight processes: booking, pickup, export documentation, security screening, airline acceptance, uplift, arrival, customs clearance, and final delivery., • Serve as the first escalation point for issues such as:, • Airline rollovers, • Missing or incorrect documentation, • Screening failures, • Capacity shortages, • Weather‑related disruptions, • Customs holds, • Coordinate with carriers, ground handlers, customs brokers, and internal teams to resolve issues quickly and protect customer timelines. Documentation & Compliance • Ensure accuracy and timeliness of all airfreight documents, including MAWB/HAWB, commercial invoices, packing lists, DG declarations, and security documentation., • Maintain compliance with aviation security regulations, IATA standards, and customer SOPs., • Identify documentation gaps and implement corrective actions to prevent recurrence. Carrier & Stakeholder Coordination • Work closely with airlines, GSAs, and ground handling agents to secure space, manage uplift priorities, and resolve operational issues., • Provide proactive communication to customers regarding flight status, delays, and recovery plans., • Support carrier performance reviews by providing operational insights and data. Cross‑Functional Collaboration • Partner with Sales, Key Account Management, Customs, and Network Operations teams to support customer needs and service improvements., • Provide operational feedback to influence routing strategies, carrier selection, and capacity planning., • Support onboarding of new airfreight accounts, ensuring SOPs, KPIs, and communication flows are clearly defined. Required Skills and Experience • 4 years experience in airfreight operations within a freight forwarder or airline environment., • Strong understanding of IATA regulations, airline processes, security screening, trade copmliance and customs procedures., • 4 years experience managing time‑critical shipments and high‑pressure escalations., • Excellent communication skills with the ability to provide clear, concise updates to customers and internal teams., • Familiarity with airfreight TMS systems, airline portals, and visibility platforms. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Talking, hearing and using hands to operate computer equipment, • Vision abilities required by this job include close vision and the ability to adjust focus Certificate • Professional certification may be required in some areas Key Competencies • Customer Focus: Dedicated to supporting high‑value accounts with urgency and precision., • Operational Discipline: Strong attention to detail in documentation, cut‑off management, and milestone accuracy., • Problem‑Solving: Able to quickly assess issues and drive fast, effective resolutions., • Leadership: Guides Tier 1 teams with clarity, accountability, and calm under pressure., • Agility: Thrives in a fast‑paced environment with frequent exceptions and tight deadlines. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Recruitment Agency Policy At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and (Company Name) will not be liable for any associated placement fees. We appreciate your cooperation in respecting this policy.

Fashiion Retailer\n\nEcommerce\n\nThe Head of Logistics and Inventory Control is responsible for our global freight movements and our inventory control across 4 regions, 6 distribution centres and our store network. Initially this responsibility will be very hands on and the operational support for this will sit in the global team but phase two will be to develop inventory control and freight capability within the regions as they grow.\n\n * Experience managing a team\n\n * Experience defining a global network strategy suited to changing business needs as well as running tenders and managing site migrations\n\n * Has previously managed either 3PLs or freight forwarders and able to demonstrate driving operational performance improvement as well as budget management\n\n * Exceptional Excel skills to model our data into a cost-to-serve dashboard by region and channel. This tool does not yet exist so you must understand what this could look like, how you would pull it together and how you would update the data on a regular basis\n\n * Able to demonstrate real examples of taking ownership of projects/improvements right through to the end result\n\n * Understanding and commercial awareness of the total supply chain including supply and demand planning\n\n * Experience with multiple ERP and WMS systems is highly desirable, someone IT savvy who is able to bring experience of improved information sharing both internally and externally would be a real benefit\n\n * An entrepreneurial flair, real commerciality and great relationship building abilities!\n\nThis will then enable the Head of Logistics and Inventory Control to focus on more strategic elements such as leading the regular review of our total logistics network to ensure it remains capable of supporting future growth plans, implementing global logistics best practice across our 3PL distribution centres and go-to-market network to drive improvements in service, cost and accuracy.\n\nWe are looking for someone who has excellent attention to detail and is willing to roll up their sleeves and get stuck into the operation, but who can also work strategically to overcome long-term challenges in an exceptionally fast-growing business.\n\nRole Accountabilities:\n\n * Run the Logistics function at , helping to define strategic priorities and direction, but also owning operational execution\n\n * Manage a team of three (Logistics Planner and 2x Global Inventory Controller), supporting them to achieve their objectives as well as helping them develop and grow\n\n * Work with the Global Inventory Controllers to ensure exceptional inventory accuracy at all warehouses and our stores\n\n * Define, implement and control compliance of global best practice in all warehouses to improve cost, service and accuracy. Key processes include inbound checks, batch control, outbound order presentation and accuracy, returns management and perpetual inventory.\n\n * Manage freight forwarder relationships and primary transport budget, working collaboratively to improve visibility, mitigate future capacity risks and reduce costs\n\n * Design and own our cost-to-serve model, detailing how regional and channel costs are broken down by activity. Interrogate the data to present biggest opportunities for efficiency to Supply Chain leadership team and help implement change if required\n\n * Support Supply Chain regional leads in 3PL and carrier tenders.\n\nReporting Relationships:\n\n * Reporting into the Supply Chain Transformation Director/Customer Supply Chain Director\n\n * Supporting the Supply Chain regional leads\n\n * Managing three direct reports\n\nRequirements:\n\n * \n\nBenefits:\n\n * Competitive Salary Offering\n\n * MediCare cash plan\n\n * Birthday Day off\n\n * Summer Fridays\n\n * Matched Pension Plan\n\n * Amazing Magic Discount on trinkets and treasures

Due to the ongoing growth of the clients business, we have a vacancy for a full-time customer service agent to join the team in the Heathrow office. You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience. You’ll be computer literate and capable of multi-tasking in a fast-paced environment. Your enthusiasm to find and fix problems will be where you excel, with clear communication skills to keep others informed whilst being accountable, diligent and always working with your team to deliver the perfect experience for all customers.\n\nDuties Include:\n\n * Excellent interpersonal and active listening skills.\n\n * Clear communication skills and a strong command of the English language.\n\n * Strong attention to detail.\n\n * Ability to work well in a team.\n\n * Multitasking skills and good organisational abilities.\n\n * Answering all customer queries/bookings via Phone, Email, and internet.\n\n * Be proactive in resolution of any queries, dealing with both internal and external customers\n\n * To achieve your individual daily targets as set by the Customer Service Manager.\n\n * Chasing delivery reports as to keep clients informed on their deliveries.\n\n * General administrative tasks.\n\n * Assist with receiving and processing shipments.\n\n * Flexible with in the future being on call (once trained up) – This is on a rota basis within the team.\n\nKey Skills:\n\n * Confident telephone manner.\n\n * Strong written, listening and verbal communication at all levels.\n\n * A personable approach.\n\n * Approachable, empathetic, and considerate.\n\n * Working in a similar logistics type customer service would be advantageous\n\n * Accurate attention to detail.\n\n * A team player who can demonstrate initiative.\n\n * Ability to manage own workload and meet company targets.\n\n * Excellent customer service – ability to provide solutions.\n\n * Computer literate.\n\n * Excellent administrative and strong organisational skills.\n\n * \n\n * Benefits:\n\n * Salary: up to to £30\n\n * 25 days holiday per annum, plus bank holidays.\n\n * Full time position Hours - weekly shift patterns rotate on the below:\n\n07:30-16:30\n\n08:00-17:00\n\n08:30-17:30\n\n09:00-18:00\n\n09:30-18:30\n\n10:00-19:00\n\n10:30-19:30

Freight Forwarder | Air/Sea Freight (Imports & Exports)\n\nLocation: Uxbridge/Heathrow Area\nSalary: £40K - £50K | Annual Bonus\nJob Type: Full-time, Permanent\nSchedule: Monday–Friday, 40hrs per week\n\nAbout the Role\n\nWe are seeking a well-versed and established Senior Freight Operator / Freight Forwarder to manage and coordinate end-to-end Air Freight and Sea Freight international shipments (Import/Export). As a Freight Forwarder / Import Export Operator, you will have a solid background in both imports and exports, ensuring smooth operations, adherence to compliance, and excellent customer service skills.\n\nThis role will involve liaising with customers, suppliers, carriers, and internal teams to deliver efficient and cost-effective transport solutions, industries can include retail, automotive, medical, construction or electronics.\n\nShipments can be for a variety of sectors such as Hazardous Goods (ADR), Out-of-Gauge, Time Critical / Express Movements or White Glove Deliveries (Events, Exhibitions etc.)\n\nKey Responsibilities:\n\nShipment Coordination:\n• Plan, book, and manage air freight and sea freight shipments (import and export)\n• Prepare and review shipping documentation (HB/L, MB/L, AWB, commercial invoices, packing lists, certificates of origin)\n• Monitor shipments from origin to destination, ensuring timely delivery\n\nCustomer & Supplier Communication:\n• Serve as the primary contact for customers regarding shipment status and requirements\n• Negotiate with carriers, airlines, and shipping lines to secure competitive rates and space\n• Work closely with overseas agents and partners to ensure smooth operations\n\nCompliance & Documentation:\n• Ensure compliance with international trade regulations, customs requirements, and Incoterms\n• Prepare customs clearance instructions and liaise with customs brokers\n• Maintain accurate records of shipments and documentation\n\nProblem Solving & Escalation:\n• Handle exceptions, delays, and claims efficiently\n• Provide solutions to logistical issues and proactively prevent service disruptions\n• Verify supplier invoices and prepare costs for billing\n• Ensure all shipments are invoiced accurately and on time\n\nKey Requirements:\n\n• Minimum 2+ years’ experience in freight forwarding / logistics coordination / import export operations\n• Previous experience with Air Freight and Sea Freight end-to-end coordination\n• Proven track record in both import and export operations\n• Proficient in freight management systems and Microsoft Office Suite\n• Knowledge of Incoterms, customs procedures, and international shipping regulations\n• Strong communication and negotiation skills\n• Excellent organization and problem-solving abilities\n• Able to work under pressure and meet deadlines\n• The successful candidate must be Driven and Motivated\n\nSalary & Benefits:\n\n• £40,000.00 - £50,000.00\n• 10% Annual Bonus\n• Monday to Friday\n• 40hrs per week\n• 8am-5pm / 9am-6pm\n• 28 days holiday\n• Company Pension\n\nTo Note: Should you have not heard back within 14 days, please assume that you have been unsuccessful\n\nTLP Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Please note that by applying for this position you consent to TLP processing and storing your personal data for the purposes of providing you with work finding services. We process your personal data in accordance with data protection laws, which require us to give you a Privacy Statement to explain how we manage your personal data. Our full Privacy Statement is available to view on the TLP website, or it can be provided upon request

Job Summary:\n\nWe are seeking a highly motivated Operations Removal Manager to join our team. The successful candidate will be responsible for overseeing the efficient and effective removal and logistics operations, ensuring the smooth execution of tasks from start to finish. Fluency in Japanese is required to manage communication and operations with our Japanese-speaking clients and teams. This role involves leadership, operational management, and providing exceptional customer service in a fast-paced, client-focused environment.\n\nKey Responsibilities:\n\n * Team Management: Lead and supervise a team of removal staff to ensure operations run smoothly and efficiently.\n\n * Client Interaction: Communicate with Japanese-speaking clients regarding their removal and logistics needs, providing expert advice and resolving any issues or concerns.\n\n * Operations Coordination: Oversee the planning and coordination of removal schedules, ensuring timely and safe transportation of goods.\n\n * Process Improvement: Continuously analyse and improve operational processes to increase efficiency, reduce costs, and enhance customer satisfaction.\n\n * Inventory Management: Ensure the proper handling, packing, and tracking of all removal items, including furniture, appliances, and personal belongings.\n\n * Safety Compliance: Enforce safety protocols to ensure the safety of staff, clients, and items being transported.\n\n * Budget Management: Assist in managing operational budgets, ensuring efficient resource allocation while maintaining high-quality service.\n\n * Training & Development: Provide training to staff on best practices, customer service, and safety standards. Mentor junior team members and promote their professional growth.\n\n * Reporting: Prepare and present operational reports to upper management, detailing progress, issues, and key performance metrics.\n\nQualifications:\n\n * Language Proficiency: Fluency in Japanese (both written and spoken) is required for effective communication with clients and teams.\n\n * Experience: Minimum of 1 years of experience in logistics, removal, or a similar operational management role.\n\n * Leadership Skills: Proven ability to lead and manage a team in a fast-paced environment.\n\n * Customer Focus: Strong commitment to delivering high-quality service and exceeding customer expectations.\n\n * Problem-Solving: Excellent problem-solving abilities and a proactive approach to identifying and resolving operational issues.\n\n * Organizational Skills: Exceptional organizational skills with the ability to manage multiple tasks and priorities.\n\n * Cultural Understanding: Familiarity with Japanese business culture and etiquette is preferred.\n\nPreferred Skills & Experience:\n\n * Previous experience in the removal, logistics, or relocation industry.\n\n * Knowledge of Japanese logistics and transportation systems.\n\n * Proficient in using operational management software and tools.\n\nWhy Join Us?\n\n * Competitive salary and benefits package.\n\n * Opportunities for career development and advancement within the company.\n\n * Work in a dynamic and culturally diverse environment.\n\nContribute to the success of an established and reputable global brand

Operator Recruiter - Wembley\nFlannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements.\nWe are seeking an enthusiastic and driven Recruiter to join our team. As an Operator Recruiter you will play a critical role in ensuring we provide our customers with the best service by sourcing and on-boarding the finest operators seamlessly. You will be responsible for sourcing, screening, and recruiting plant operators to meet operational and project requirements. This role plays a critical part in ensuring the right people are in the right place at the right time, supporting both day-to-day operations and long-term workforce planning.\nOperator Recruiter Key Responsibilities:\n * Recruit plant operators across a range of disciplines (e.g. excavators, dumpers, rollers, specialist plant).\n * Source candidates through our database, job boards, referrals, networks, training providers, and direct approaches.\n * Screen CVs, assess operator suitability, experience, and certifications.\n * Work closely with depot managers, operations teams, and project managers to understand operator demand and skill requirements.\n * Act as the main point of contact for operators throughout the recruitment and onboarding process.\n * Maintain accurate records across recruitment systems.\n * Build and maintain a pipeline of qualified operators to support future demand.\n * Support workforce planning by identifying skills gaps and upcoming resourcing needs.\n * Promote internal progression, upskilling, and redeployment opportunities where possible.\n * Promote Flannery Plant Hire as an employer of choice for plant operators.\n * Support referral initiatives and industry engagement.\nExperience:\n * Experience in recruitment, resourcing, or talent acquisition (ideally within construction, plant hire, logistics, or infrastructure).\n * Strong communication and relationship-building skills.\n * Ability to work at pace and manage multiple vacancies simultaneously.\n * Proactive approach with a problem-solving mindset.\nWorking Hours:\n- Monday to Friday - 7:30am - 6:00pm\n- 1 in 4 Saturdays - 7:30am - 1:00pm\nBenefits\n * Competitive Salary: We offer a highly competitive salary and package that reflects your skills and experience.\n * Generous Leave: Enjoy 24 days plus bank holiday annual leave and personal leave to maintain a healthy work life balance.\n * Professional Development: Take advantage of training programs, workshops, and seminars to enhance your skills and advance your career.\n * Employee Assistance Program: Access to free, confidential support services for personal and work-related issues.\n * Environmental and Safety Commitment: Join a company that prioritises safety and sustainability, ensuring a safe and Eco-friendly working environment.\n * Modern Equipment: Work with the best and latest plant and machinery in the industry.\n * Team Oriented Culture: Be part of a supportive and collaborative team that values each member’s contribution.\n * Recognition Programs: Acknowledge and reward outstanding performance and dedication with various recognition programs.\nThe role suits someone who understands recruitment in a fast-paced, operational environment and enjoys working closely with depots, training teams, and site managers

Are you a pet lover with a friendly personality? Do you have a passion for providing excellent customer service? If so, we have the perfect opportunity for you!\nCustomer Service Agent\nLocation: Heathrow Area\nWorking Hours: Monday - Friday, 08.30 AM - 5:30 PM\nSalary: Circa. £30,000 per annum for the right person\nOur client is a fabulous organisation and they are seeking a Customer Service Agent to provide a top notch customer service to clients, addressing inquiries and resolving issues related to pet exports.\nYou will be responsible for coordinating the logistics of exporting pets, ensuring all paperwork and processes are handled efficiently and you will occasionally drive the company van to drop off pets at Heathrow Airport. You will collaborate with team members to ensure seamless operations and excellent customer experiences.\nRequirements:\nAir freight experience required\nA genuine love for animals and a friendly, approachable demeanour.\nStrong communication and interpersonal skills.\nFULL UK DRIVING LICENCE with the ability to drive the small company van as rarely needed.\nExcellent organisational skills and attention to detail.\nAbility to work well in a team-oriented environment.\nNote: Due to the nature of the job, a love for animals is essential, as you will be working in an environment with pets present so no allergies, please but lots of pet cuddles

Our client, a recognised player in the Freight Forwarding and Transportation industry who specialise in offering supply chain and logistics solutions, ground transportation, air and ocean shipments, customs clearance, and supply chain management are looking to recruit a Customs Coordinator to join their team and offices in London, Heathrow.\nOn Offer:\n * Offering a salary up to £29,500, dependant on skills and experience with yearly salary review\n * Working Hours: Monday – Friday, 8:30am – 5:30pm\n * 20 days annual leave + public holidays. Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed) plus one Milestone Day per year to take as you wish\n * After completing six months’ service, Death in Service equal to three times your annual salary\n * After one year’s service the company offers enhanced Pension contributions of 9% annual salary\n * After one year’s service employees are eligible to join the Private Medical Scheme (application process required)\n * Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household\n * Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more\nMain Purpose of the Customs Coordinator role:\nReporting to the Customs Manager, the role is to assist in areas of customs, directing and supporting multiple parties to ensure timely customs clearance of goods.\nDuties and Responsibilities of the Customs Coordinator:\n * Assist the Customs Manager in the execution of their duties to support the Head of Customs compliance and Managing Director’s vision of the company to become more competitive and profitable\n * Understand and execute the departments vision of good business development in order to successfully move Customs products\n * Complete all Customs Import activities correctly and on time including financial, legal and invoicing transaction\n * Correctly complete all customs import/export CDS declarations in line with UK HMRC regulations\n * Immediately report any amendments to the customs declaration forms to line manager\n * Complete ad-hoc and spot checks on customer entries and submit reports to line manager weekly\n * Always maintain and utilise the operational system, Descartes\n * Ensure all Import Duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs\n * Maintain regular communication with sales teams reporting new sales leads and handover of shipments\n * Always maintain excellent customer and inter-departmental relationships giving regular feedback to line manager\n * Follow up late customer payments in conjunction with credit control\n * Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format\n * Implement and improve new efficiencies in customer workflow in conjunction with line manager\n * Ensure all reports are generated by given deadlines and handed to line manager\n * Before release, ensure all goods under the companies Deferment account are approved for delivery via accounts and/or line manager\n * Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay\nTo Be Considered:\n * Working experience of Exports/Imports and Customs Compliance and regulations\n * Knowledge of customs requirements and formalities with particular focus on UK & EU imports\n * Experience in road transport, logistics or haulage (Desirable but not essential)\n * Working knowledge of the CDS system both Imports and Exports\n * Knowledge of transit procedures and ETSF (Desirable but not essential)\nFor full details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry

BJ168 - Specialist Security Driver\nLocation: Hounslow/Nr Heathrow\nSalary: £30,000 - £35,000 per annum \nWorking Hours: Monday - Friday (Hours may vary dependant on delivery schedules + Overtime opportunities available. Optional weekend work at enhanced rate.)\n\nOverview:\n\nFirst Military Recruitment are currently seeking a Specialist Security Driver on behalf of one of our clients.\n\nOur client provides the luxury goods industry, high-net worth individuals, and international banks with a global team of experts, including logistics, security, customs house, and special operations professionals. Our client provides a smooth, expedient, and professional service tailored to precise specifications and needs.\n\nOur client encourages applications from ex-military personnel however all candidates will be given due consideration.\n\nDuties and Responsibilities:\n\nPerforming pickups and deliveries of high value shipments. (Banks, Jewellery, Gold, Diamonds, Fine art etc)\nMaintaining high standard of work at trade shows and special events.\nLoading and unloading the armoured vehicle.\nEnsuring the safety and protection of assets at all times.\nProviding an excellent level of customer service at all times.\nRespecting and following the company’s guidelines and procedures\nDriving an armoured vehicle and following road safety regulations.\nMaintaining a high level of vigilance at all times.\nCompleting daily reports and check of the vehicle.\nCarrying out other ad-hoc duties as requests.\n\nSkills and Qualifications:\n\nMust hold a Full Clean UK Driving Licence.\nHold an SIA licence or experience within security based positions.\nExcellent ethics and integrity.\nHigh attention to detail.\nCollaborative work style.\nExcellent customer service.\nAbility to work independently.\nProfessional positive demeanour.\n\nBJ168 - Specialist Security Driver\nLocation: Hounslow/Nr Heathrow\nSalary: £30,000 - £35,000 per annum \nWorking Hours: Monday - Friday (Hours may vary dependant on delivery schedules + Overtime opportunities available. Optional weekend work at enhanced rate.)

Noble Recruiting are currently recruiting a confident Freight-Forwarding Gateway Coordinator to join our friendly and proactive Client in Heathrow.\n\nDue to the nature of our roles, candidates must be a UK Resident residing within the local area. Please note we cannot offer visa sponsorship for overseas candidates.\n\nKey Benefits on offer:\n\nThere is a great package which will be detailed at initial interview stage with Noble Recruiting.\n\nPermanent, Full-time position:\n\n * Hours: 8:00am – 6:30pm - 4 days per week Fridays to Monday's\n\n * Salary: £35,000 - £37,000 per annum\n\nThis company is an exceptionally good employer with a reputation as an excellent place to work, they offer stability and all together good management and friendly, personable team!\n\nYour responsibilities include:\n\nYou will be responsible for the delivery of an effective and efficient customer service to the business. You would be involved with actively carrying out all department activities in accordance with the industries best practice, ISO, standard operating procedures, regulatory compliance and H & S.\n\nYour experience, knowledge and understanding of how logistics or other large service organisations operate, have excellent knowledge of import/export procedures as well as having excellent understanding of freight industry security processes and complete understanding of DfT/CAA, HMRC and IATA regulations.\n\n * Create customs reports.\n\n * Coordinate vehicles to collect and deliver goods in a timely manner.\n\n * Raise records in the ETSF and discharge T1’s from overnight deliveries.\n\n * Ensure accurate data capture and uploading of information.\n\n * Internal and external rates reviews.\n\n * Resolve queries from customers and suppliers.\n\n * Ensure Best Practice models are adopted.\n\n * Ensure invoicing, job costing, CIA, Netting and milestone are updated within the required timeframe.\n\n * Remain in contact with customers and suppliers to maintain relationships.\n\n * Cost control.\n\nYou will need:\n\n * Experience recently within a Consolidations and gateway Functions environment is essential.\n\n * Clear verbal and written communication skillset.\n\n * Previous experience of working in the Freight Forwarding Industry.\n\n * Driver & own transport is required due to the location of the company.\n\n * UK resident and the right to work in the UK.\n\nImportant Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website.\n\nApplication Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion

The Role\n\nWe are looking for a highly organised and personable Leasing Administrator to take ownership of a fully let 112-apartment scheme in West London. This is a primarily remote role, with regular visits to the site, and is well suited to someone who thrives working independently while delivering an outstanding experience to prospective and existing residents.\n\nYou will be the first point of contact for all leasing enquiries, managing the full resident journey from initial lead through to move-in, and ensuring the scheme maintains strong occupancy levels through excellent customer service and efficient process management.\n\nKey Responsibilities\n\nLead Management & Enquiries\n\nHandle all inbound leads generated through Rightmove, Zoopla, and other channels in a timely and professional manner\nRespond promptly to enquiries via phone, email, and portal messaging to maximise conversion\nMaintain an organised pipeline of prospective applicants, tracking progress through the leasing cycleViewings & Customer Experience\n\nConduct in-person viewings at the site, presenting the scheme and individual apartments to a high standard\nProvide a warm, professional, and informative experience to all prospective residents\nFollow up with applicants post-viewing and guide them confidently through their decision-making processFull Leasing Cycle Management\n\nTake applicants through the complete leasing journey, from initial enquiry to signed tenancy agreement and successful move-in\nManage tenancy progression including referencing and onboarding via an established lettings platform\nEnsure all documentation is accurate, compliant, and completed in a timely mannerDiary & Workflow Management\n\nManage your own diary effectively to balance viewings, follow-ups, and administrative tasks\nLiaise with wider team members to coordinate availability, maintenance access, and move-in logistics\nKeep internal systems updated and accurate at all timesPortal & Listings Management\n\nCreate and manage property listings on Rightmove and Zoopla, ensuring all content is accurate, well-presented, and up to date\nMonitor listing performance and adjust as needed to maintain enquiry levels\n\nWhat We're Looking For\n\nExcellent interpersonal skills - you are confident, warm, and professional in all interactions\nA natural ability to build rapport with people from all walks of life\nStrong customer service ethos with a genuine desire to provide a great resident experience\nHighly organised with strong diary management and the ability to prioritise effectively\nAttention to detail, particularly when managing referencing, documentation, and compliance processes\nSelf-motivated and able to work independently in a remote-first environment\nPrevious experience in residential lettings, leasing, or a customer-facing property role is desirable\nFamiliarity with major portals and lettings platforms is advantageous

Job Title: GSE Technician\nLocation: Heathrow\nHours: 4on 4off – 6am to 6pm OR Monday to Friday 9am to 530pm\n\nAbout your new company:\n\nMy client, a market leading company who have been in business for over 35 years, are looking for a GSE Technician to join their team in Heathrow.\n\nKey Responsibilities for this GSE Technician role:\n\nCarry out repairs and maintenance on vehicles and plant equipment as instructed by the Workshop Supervisor.\nPerform inspections, brake tests, and smoke tests; report all defects to the Workshop Supervisor before starting repairs or booking parts.\nDiagnose faults and communicate required work and parts to the Workshop Supervisor prior to commencing repairs.\nAccurately complete job cards and inspection sheets, updating progress to the current point of repair, and submit them at the end of each shift.\nRecord all non-productive time on the appropriate job card for authorisation.\nNotify the Workshop Supervisor immediately of any additional work or parts required.\nPresent job cards to the stores team to enable parts supply, and ensure all booked parts are correctly recorded.\nReport any VOR (Vehicle Off Road) parts requirements without delay.\nLabel and store parts correctly (e.g. warranty items, exchange units) and ensure out-of-hours parts use is properly documented.\nNotify the Workshop Supervisor as soon as jobs are completed.\nQuarantine, label, and report defective tools or equipment immediately.\nSubmit accurate manual timesheets at the end of each shift.What the successful GSE Technician will need:\nExperience in vehicle maintenance and repair, preferably within an operational or logistics environment\nProven background in a customer-focused or service delivery role\nStrong mechanical knowledge and understanding of motor vehicle systems\nAnalytical and numerate with effective communication skills\nCustomer-focused with a service delivery mindset\nSolid understanding of Health & Safety regulationsIdeal qualifications for this position:\n\nLevel 3 Light Vehicle Maintenance and Repair qualification (essential)\nHGV licence (desirable)\nForklift licence (desirable)What is on offer:\n\n6% employer pension contribution\n3x salary Life Assurance\nPrivate Medical coverage for you and family\nEmployee Assistance Programme (EAP)How to Apply\n\nInterested? For more details or to discuss your next career move, contact Macy at Kemp Recruitment on (phone number removed)\n\nReference: INDMM

Operations Coordinator (Plant Hire) £30,000 - £40,000 + Training + Progression + Company benefitsUxbridgeDo you have a background in scheduling, planning, or a similar field, and are you looking to step into a brand-new role with a successful, multi-faceted engineering company? As the business continues to expand, this position offers regular training, ongoing career development, and the opportunity to progress into a role overseeing junior planners.On offer is the chance to join an employee-centred company with proven record of internal promotion. This multi-disciplinary company provide a range of Plant and Haulage services UK wide, They are currently expanding and opening a new divisions within the business.This office based role will be a mixture of ensuring vehicles depart the depot on time and operate safely, monitoring service changes and managing customer expectations. You will also raise job requests and maintain records of completed work to support invoicing. There will also be administrative tasks such as issuing job instructions, processing returned job sheets, and assisting with the validation and sign-off of weekly timesheets. This role would suit someone with a background in Operations, Planning, Scheduling or similar looking to step into a new position with a company that provide training and progression .The Role • Controlling departures, • Maintaining accurate records of compliance, • Operations, Planning, Scheduling background

Right Now Group is working with a well-established logistics company, specialising in multimodal freight forwarding. With a prime location near London Heathrow, they efficiently manage import and export requirements, focusing on agent-to-agent business, particularly dealing with markets in the Middle East and India. Role Overview - Multimodal Operator:Our client is seeking an experienced and proactive Multimodal Freight Operator to join their small team of four. This full-time, on-site role will focus primarily on sea freight operations (75%) with involvement in both air freight and import shipments. The successful candidate will be key in managing day-to-day freight operations, ensuring the smooth movement of goods, handling customs entries, and overseeing all relevant documentation for both import and export sea and air shipments. Key Responsibilities - Multimodal Operator: * Coordinate both export and import shipments via sea and air freight, ensuring timely and compliant movement of goods. * Prepare and submit customs entries using E-customs/Descartes systems for both import and export shipments. * Build and maintain relationships with customers and suppliers, ensuring excellent service delivery. * Manage shipment documentation from quotation through to invoicing. * Work closely with a small team of 4 to drive operational efficiency. * Address shipment delays and operational challenges effectively. * Focus on export operations, particularly sea freight (75%), with involvement in air freight and import shipments. Key Requirements - Multimodal Operator: * Proven experience in multimodal freight operations, with a focus on both exports and imports. * Strong sea freight knowledge (75%) and some air freight experience (25%). * Familiarity with E-customs and Descartes systems. * Ability to work independently within a small team environment. * Excellent organisational skills and attention to detail. * Strong communication and customer service skills. * Experience with agent-to-agent business, especially in the Middle East and India, is a plus. * Previous experience in a similar role in a small team environment is essential. Benefits: * Salary between £35,000 - £40,000, depending on experience. * 25 days of annual leave. * Competitive benefits package. * Opportunity to work in a dynamic, small team. * Development opportunities within the logistics and freight forwarding industry. If you're an experienced freight operator with a passion for logistics and operational efficiency, we want to hear from you. Apply now and join a growing team making an impact in the logistics sector.

HGV Class 1 | Greenford HG are recruiting Class 1 Drivers to work with our client based in Greenford working on any 5 out of 7 shift patterns or weekend work with start times from 1000-1500 or PM shifts 1800-2000. This position is ongoing with the consistency, commitment & benefits associated with full time work you can enjoy the flexibility of temporary work but the security of working for a blue chip employer. If you are interested in HGV Class 1 role in Greenford , click APPLY now PAYE - PAYE from £18.00-£26.52ph Shift start times available - 1200-1500 or 1800-2000 Working on a shift of any 5 out of 7 including weekends. Benefits Regular work and job security Excellent rates of pay Pension scheme Requirements HGV C+E Class 1 license Minimum with 6 months experience. Full HGV C+E licence with no more than six points for minor endorsements Digital Tacho and Driver Qualification Cards A good understanding of Drivers hours, regulations, and Working Time Directive Excellent geographical knowledge Customer focused attitude. About HG Recruitment Decades of experience in the supply chain, HG has a strong, well-established reputation. Offering great job opportunities within transport & logistics. With a nationwide footprint, our manned service is available 24/7, trusted to always match you with the right job. Click APPLY NOW & join our winning team. HG are proud to be an equal opportunities employer and will never charge a fee for our work finding solutions. Members of disability confident, should you require specialist assistance to support you in the application process our team of supportive operatives will always be on hand to support you one to one. We have a zero-tolerance policy towards sexual harassment, as defined by the Equality Act 2010, and we take proactive steps to prevent it. HG Recruitment are proud to be champions against modern slavery and belong to Stronger Together. TPBN1_UKTJ

Right Now Group is working with a well-established logistics company, specialising in multimodal freight forwarding. With a prime location near London Heathrow, they efficiently manage import and export requirements, focusing on agent-to-agent business, particularly dealing with markets in the Middle East and India. Do not wait to apply after reading this description a high application volume is expected for this opportunity. Role Overview - Multimodal Operator:Our client is seeking an experienced and proactive Multimodal Freight Operator to join their small team of four. This full-time, on-site role will focus primarily on sea freight operations (75%) with involvement in both air freight and import shipments. The successful candidate will be key in managing day-to-day freight operations, ensuring the smooth movement of goods, handling customs entries, and overseeing all relevant documentation for both import and export sea and air shipments. Key Responsibilities - Multimodal Operator: * Coordinate both export and import shipments via sea and air freight, ensuring timely and compliant movement of goods. * Prepare and submit customs entries using E-customs/Descartes systems for both import and export shipments. * Build and maintain relationships with customers and suppliers, ensuring excellent service delivery. * Manage shipment documentation from quotation through to invoicing. * Work closely with a small team of 4 to drive operational efficiency. * Address shipment delays and operational challenges effectively. * Focus on export operations, particularly sea freight (75%), with involvement in air freight and import shipments. Key Requirements - Multimodal Operator: * Proven experience in multimodal freight operations, with a focus on both exports and imports. * Strong sea freight knowledge (75%) and some air freight experience (25%). * Familiarity with E-customs and Descartes systems. * Ability to work independently within a small team environment. * Excellent organisational skills and attention to detail. * Strong communication and customer service skills. * Experience with agent-to-agent business, especially in the Middle East and India, is a plus. * Previous experience in a similar role in a small team environment is essential. Benefits: * Salary between £35,000 - £40,000, depending on experience. * 25 days of annual leave. * Competitive benefits package. * Opportunity to work in a dynamic, small team. * Development opportunities within the logistics and freight forwarding industry. xrnqpay If you're an experienced freight operator with a passion for logistics and operational efficiency, we want to hear from you. Apply now and join a growing team making an impact in the logistics sector.

We are seeking an experienced person who has sales & business development experience and worked within logistocs / freight.The role is responsible for ensuring safe, efficient and compliant operations while driving service performance, process improvements and revenue growth opportunities.The su

Due to the ongoing growth of the clients business, we have a vacancy for a full-time customer service agent to join the team in the Heathrow office. You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience. You’ll be computer literate and capable of multi-tasking in a fast-paced environment. Your enthusiasm to find and fix problems will be where you excel, with clear communication skills to keep others informed whilst being accountable, diligent and always working with your team to deliver the perfect experience for all customers. Duties Include: • Excellent interpersonal and active listening skills., • Clear communication skills and a strong command of the English language., • Strong attention to detail., • Ability to work well in a team., • Multitasking skills and good organisational abilities., • Listen carefully and understand customers’ circumstances and needs., • Answering all customer queries/bookings via Phone, Email, and internet., • Be proactive in resolution of any queries, dealing with both internal and external customers, • To achieve your individual daily targets as set by the Customer Service Manager., • Chasing delivery reports as to keep clients informed on their deliveries., • General administrative tasks., • Assist with receiving and processing shipments., • Help with fulfilment projects., • Confident telephone manner., • Strong written, listening and verbal communication at all levels., • A personable approach., • Approachable, empathetic, and considerate., • Working in a similar logistics type customer service would be advantageous, • Accurate attention to detail., • A team player who can demonstrate initiative., • Ability to manage own workload and meet company targets., • Excellent customer service – ability to provide solutions., • Computer literate., • Excellent administrative and strong organisational skills., • The ability to stay calm whilst under pressure., • Salary: up to to £30, • 25 days holiday per annum, plus bank holidays., • Free Tea and coffee., • Free Parking, • Company pension scheme 08:00-17:00 08:30-17:30 09:00-18:00 09:30-18:30 10:00-19:00 10:30-19:30

Pay: £25.00 per hour Job Description: HGV1 Drivers The majority of shifts are late afternoon early evening starts We require on-going regular drivers to work within the film industry. As a LGV driver you will be part of the support team who transport trailers and mobile dressing unit trailers to film studios and filming locations. This filming company is one of the largest suppliers of filming equipment in the UK and now have an ongoing requirement for Drivers in the Iver area. There are many roles for LGV drivers, we have the following routes: Local deliveries Up to 3 or 4 swings per day. Long distance deliveries Project deliveries UK be on a film set within the UK. A very interesting LGV role that suits drivers that want local work, long distance work. PAY CHOICES LGV 1 - £25per hour To apply you must have the following Requirement s 12 months LGV 1 driving experience No more than 6 points on your licence Hold a UK driving licence, digital tachograph and CPC card A flexible attitude to work Excellent customer service skills and professionalism required. Well presented Good time keeping Willing to learn A good attitude to work If you are interested in joining us, please send in your CV ASAP or contact our office on 020 8004 1117 between Monday to Friday. Driving Logistics have been established for over 20 years, we have an exceptional reputation and the most professional in offering work to LGV drivers on a temporary and full time basis. We support large national logistical hubs. We are a company full of integrity and never fail to look after our clients and driving force, so if you would like to join an agency who cares, contact us straight away as we will welcome you into our operation. INCAMMAR Job Types: Temporary, Zero hours contract Contract length: 10 months Work Location: In person TPBN1_UKTJ

A global logistics service provider in Uxbridge is seeking an Inside Sales Coordinator to manage customer RFQs and tenders. This position demands strong organizational skills and attention to detail, suitable for someone who thrives in dynamic logistics environments.

Join Ocado Logistics where there are bags of possibilities. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. Once all checks are completed, you will be offer

Pricing Executive Location: Heathrow HQ - Colnbrook Key Responsibilities: • Prepare timely, accurate and competitive air, ocean and road freight quotations for new and existing customers, consistently meeting agreed turnaround times., • Partner closely with the sales team to support negotiations, tenders and pricing strategies that improve quote-to-conversion performance., • Liaise with carriers, overseas offices, partners, suppliers and internal teams to secure competitive rates and service options., • Respond promptly to quotation requests, ensuring speed, accuracy and professionalism in all customer communication., • Maintain and update pricing records, rate sheets and customer agreements, ensuring minimal pricing revisions or errors., • Support tender submissions and contract pricing activities for key accounts where required, • Analyze market trends and carrier rate movements to maintain competitiveness while supporting margin targets., • Ensure all quotations comply with company policies, service standards and operational requirements., • Provide commercial insights, market feedback and performance updates to sales and management teams., • Meet or exceed monthly quotation volume targets while maintaining high service quality. Requirements: • Minimum of 2 years' experience in freight pricing within the logistics or freight forwarding industry., • Strong understanding of air and ocean freight operations, pricing structures and commercial drivers., • Excellent written and verbal communication skills., • Proficiency in Microsoft Office applications, particularly Excel, Word and Outlook, • Experience using CargoWise One or similar freight management systems is an advantage., • Exposure to tenders, contract pricing or key account pricing is preferred

7.5T DRIVER WHITE GOODS DELIVERY / GREENFORD (UB3) We are recruiting experienced 7.5T Drivers for a well-established home delivery and logistics operation based in Greenford (UB3). This role involves two-person deliveries of white goods directly to customer homes. This is an ongoing opportunity offering consistent work with immediate starts available. Role: 7.5T Driver Contract Type: Temporary / Ongoing Shift Pattern: Monday to Friday (Saturdays may be required) Start Time: 06:00 AM PAY Standard Rate Weekday (MonFri) Basic Hourly Rate: £16.50 Holiday Pay (Rolled Up): £2.30 Total Hourly Pay (Inclusive): £18.80 Overtime Rate (After 9 Hours Per Shift) Basic Hourly Rate: £23.50 Holiday Pay (Rolled Up): £2.84 Total Hourly Pay (Inclusive): £26.34 Break Deduction: 45 minutes unpaid after 8 hours Pay Frequency: Weekly RESPONSIBILITIES / DUTIES Driving a 7.5T vehicle for home delivery routes Completing deliveries of white goods (e.g. fridges, washing machines, cookers) Working alongside a drivers mate or porter Delivering and positioning goods inside customer homes Using tail lifts and trolleys for safe unloading Providing professional and friendly customer service Completing delivery paperwork and confirmations Conducting daily vehicle checks EXPERIENCE / QUALIFICATIONS REQUIRED Full UK 7.5T (C1) Licence Valid CPC Card Digital Tachograph Card Maximum 6 penalty points (no major endorsements) Previous multi-drop or white goods delivery experience preferred Strong customer service and communication skills Physically fit and capable of manual handling Reliable, punctual and professional attitude APPLY TODAY Send us your CV or text your full name and 7.5T GREENFORD to 07485 442 284 , and one of our team will call you back to arrange your start. TPBN1_UKTJ

Job Title: Air Import Operator (4 on 4 off) Location: Heathrow, TW14 Salary: £35,000 - £40,000 DOE Air Import operator Overview Our client is seeking a highly organised and detail-oriented Air Import Operator to join their busy Air Freight Operations team based near Heathrow Airport. Working on a 4 on 4 off shift pattern, you will be responsible for managing air import shipments from arrival through to final delivery, ensuring compliance with customs regulations and delivering exceptional service to our customers. Air Import Operator Responsibilities Manage end-to-end air import shipments, from pre-alert through to final delivery. Monitor incoming freight and coordinate cargo collection from airlines/handling agents. Complete and process customs entries in accordance with UK customs regulations. Liaise with airlines, handling agents, transport providers, and overseas offices. Arrange final mile deliveries and coordinate with UK transport teams. Ensure accurate documentation including AWB, manifests, and customs paperwork. Track and update shipments in the freight management system. Communicate shipment status updates with customers and internal stakeholders. Resolve operational issues, delays, or discrepancies promptly. Ensure compliance with HMRC regulations, aviation security, and company procedures. Maintain accurate operational and billing records. Air Import Operator Requirements Previous experience in Air Import operations within a freight forwarding environment. Strong understanding of UK customs procedures and CDS entries. Experience working with airlines, ground handlers, and airport procedures. Familiarity with cargo systems (e.g., ASM Sequoia, CargoWise, or similar). Strong communication skills with a customer-focused approach. Knowledge of CDS customs entries.WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy

Company description: GXO Logistics Supply Chain Inc. Job description: Do you thrive behind the wheel and take pride in delivering top-notch service? Were looking for experienced Class 2 Drivers to bring B&Q products to life at our customers doorsteps. Ready to hit the road with a company that puts people first? Keep reading! Here at GXO, were working together with B&Q and are looking for highly experienced Class 2 Driver to join our Store to Home team in Yeading, Hayes (UB4 9SN). Youll be working on a full-time , permanent basis, following a two-week rotating shift pattern: Week 1 Monday to Friday / Week 2 Sunday to Thursday, with a start time at 11:00. The role is contracted to 40 hours per week. Pay, benefits and more: As a Class 2 Driver, youll receive: An hourly rate of £17.70 , that is an annual salary of £36,816.00 Overtime pay of £26.55 per hour (when applicable, paid over 40hrs) On-going annual CPC training Holiday pay and Workplace pension B&Q store discount upon successful completion of probation period A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more! Access to GXO University home to a wealth of online training courses, meaning your development never ends! What youll do on a typical day: Delivering products to customer premises (room of choice) on a multidrop basis an average of 16 drops per day off peak and 24 drop per day in peak season Maintain accurate driving/working time records using the Tachomaster system and manual entries to record all working hours as required by the WTD regulations Operate company vehicles in a safe, legal, and efficient manner Ensure all products are checked off the vehicle and the customer receive the correct products and delivery documentation Keep customers informed of their estimated time of delivery and where issues occur communicate with in a polite and courteous manner What you need to succeed at GXO: Previous experience in multidrop, store deliveries preferable but not essential A full UK driving licence with category C Entitlement No more than 6 penalty points on your licence (no DD, DR, DG, BA, CD, AC, LC or TT endorsements) An up-to-date CPC and Digital Tachograph Excellent customer service skills, both written and verbal Willingness to undertake pre-employment Disclosure and Barring Service (DBS Check) Be prepared to commute to Yeading, Hayes (UB4 9SN) for the required shift pattern #bqstore We engineer faster, smarter, leaner supply chains. TPBN1_UKTJ

Are you a reliable 7.5 tonne driver looking for consistent agency work with a respected drinks distributor? Join our team based in Park Royal and help deliver top-quality alcoholic beverages to pubs, restaurants, and retail outlets across London and surrounding areas. Job Description: Drive a 7.5 tonne vehicle delivering alcoholic drinks (beer, wine, spirits) to a mix of hospitality and retail clients Load and unload stock (manual handling required – must be physically fit) Provide excellent customer service during deliveries Complete delivery paperwork and maintain vehicle cleanliness Follow all road safety and delivery protocols Requirements: Valid UK C1 (7.5 tonne) driving licence CPC qualification and Digi Tacho card Minimum 6 months of commercial driving experience preferred Good knowledge of London roads Must be over 18 (due to nature of goods being delivered) Positive attitude, punctual, and presentable What We Offer: Weekly pay Flexible agency shifts Supportive team and well-maintained vehicles Great working environment with a reputable drinks logistics company

Customs Clerk - Colnbrook, LHR - Up to £29,500 An international freight forwarder is seeking a Customs Clerk to join their growing team based in Colnbrook, near Heathrow. This role supports customs operations by ensuring the timely clearance of goods and effective coordination with internal teams and external stakeholders. Job Type: Permanent Hours: Monday to Friday - 08:30 - 17:30 Salary: Up to £30,000 (depending on experience) Key Responsibilities Support the Customs Manager in improving departmental efficiency and competitiveness Assist in implementing business development strategies for customs services Accurately complete ENS (Safety & Security) declarations, including all related financial, legal, and invoicing elements Ensure all customs declarations are completed in full compliance with current regulations Complete operational tasks within required timeframes and promptly report any amendments Carry out ad-hoc checks on customer entries and provide weekly reports to the line manager Maintain and effectively use internal operational systems Ensure accurate processing of clearance instructions from third parties Follow all Standard Operating Procedures (SOPs) Build and maintain strong relationships with customers and internal departments Support compliance activities relating to customs procedures Contribute to improvements in workflow efficiency and customer processes Ensure all required reports are completed and submitted on time Complete invoicing within 48 hours of activity Provide cover for colleagues during holidays and sickness as required Requirements Minimum 2 years' UK experience in imports/exports and customs compliance Strong understanding of UK and EU customs requirements, particularly imports Experience within road transport, logistics, or haulage (desirable) Working knowledge of CDS (Customs Declaration Service) for imports and exports Understanding of transit procedures and ETSF (desirable) Experience handling HMRC amendments and reclaims Proficient in Microsoft Office, particularly Excel Excellent organisational skills with strong attention to detail Ability to prioritise workload and meet deadlines Capable of working both independently and as part of a team Flexible approach to working hours, including occasional weekend workWR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy

Logistics Coordinator / Air Freight Operator Import & Export Clerk A fast-paced Air Freight Operator role specialising in AOG (Aircraft on Ground) and time-critical aviation logistics, coordinating urgent import and export shipments across air, road, sea and on-board courier (hand-carry) movements within a 24/7 operational environment. The position is heavily AOG / Aircraft On Ground driven (AOG experience desirable) and involves reacting to urgent aircraft-on-ground situations, often working to extremely tight deadlines to minimise aircraft downtime. You will be involved in every stage of the forwarding process, including collections, transport bookings, customs entries, documentation, and liaising with overseas agents and customers worldwide. Previous AOG experience would be advantageous; however, candidates with a solid freight forwarding background and the ability to operate with urgency and precision will also be considered. If you’ve also worked in the following roles, we’d also like to hear from you: Multimodal Import and Export Operator, Import and Export Operator, Logistics Operator, AOG Operator, Aerospace Operator, Aerospace Operations, Import and Export Specialist, Aviation Logistics Specialist, AOG Operations Specialist, Freight Forwarding Agent, Logistics Agent, Import/Export Agent, Freight Coordinator, Multimodal Logistics Coordinator, Multimodal Import and Export Operator, Freight Forwarding Operator, Import/Export Coordinator, AOG Freight Forwarder, AOG Coordinator, Multimodal Operations Clerk, Operations Clerk, Import or Export Clerk, Aviation Logistics SALARY: £28,000 - £38,000 per annum Basic Salary (depending on experience) + up to £7,000 per annum for Weekend on-call rota (once every 5 / 6 weeks) and Weekday on-call rota (1 night on call per week) + Annual Bonus + Benefits JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 9am – 5:30pm + Weekend on-call rota (every 5-6 weeks) + Weekday on-call rota (1 night on call per week) JOB OVERVIEW We have a fantastic new job opportunity for a Logistics Coordinator / Air Freight Operator Import & Export Clerk to join a growing freight forwarding operation specialising in time-critical aviation logistics. This role supports urgent aircraft-on-ground movements, ensuring rapid, accurate and reliable delivery solutions. As a Logistics Coordinator / Air Freight Operator Import & Export Clerk you will manage end-to-end multimodal shipments, working closely with airlines, hauliers, overseas agents and customers worldwide. The environment is fast-moving, requiring excellent organisation and attention to detail. The Logistics Coordinator / Air Freight Operator Import & Export Clerk role offers long-term career development within a business committed to delivering reliable, efficient and customer-focused global logistics services. DUTIES Your duties as the Logistics Coordinator / Air Freight Operator Import & Export Clerk include: • Multimodal Shipment Coordination: Managing worldwide import and export movements across air, sea, road and courier services, • AOG Response Handling: Reacting quickly to urgent aircraft-on-ground situations to minimise downtime, • Transport Booking: Arranging flights, haulage and courier services with carriers and overseas agents, • Customs Processing: Preparing and submitting UK import and export customs entries, • Documentation Management: Completing AWBs, bills of lading and delivery paperwork, • Customer Liaison: Communicating with customers, suppliers and partners to ensure service excellence, • Hazardous Goods Support: Assisting with dangerous goods documentation where required, • System Updates: Maintaining accurate shipment records within internal systems, • Operational Support: Assisting senior team members with daily logistics operations, • Customer Service: Providing a high level of customer service and supporting 24/7 aviation logistics though an on-call rota, ensuring rapid response to AOG situations CANDIDATE REQUIREMENTS • Strong background in freight forwarding, logistics or import/export operations, • Experience with customs entries (UK imports and exports), • Previous experience in an operations, freight or logistics coordination role, • Ability to work in a time-critical, fast-paced environment, • Excellent communication and organisational skills, • Ability to manage multiple deadlines in a time-critical setting, • High attention to detail and problem-solving ability, • Confidence using Microsoft Office and logistics systems, • A proactive, reliable and team-focused approach BENEFITS • 20 days annual leave plus Bank Holidays, • Performance-related bonus, • Additional payments for weekday/weekend cover, • Pension scheme, • Private medical care following probation, • Overtime opportunities once fully trained, • Long-term career development opportunities HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14532 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Hounslow, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusion, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere. Visit (url removed) and follow us on LinkedIn and Facebook. At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us. Warehouse Operator 4on 4 off 6am -6pm Heathrow Are you a dedicated team player with a passion for excellence? We have an exciting opportunity for a Warehouse Operator to join our dynamic team at our Heathrow location. If you have previous experience in a warehouse environment and hold a Reach Truck license, we want to hear from you. What Will You Be Doing? As a Warehouse Operator supporting our non-bonded customers, you will play a crucial role in ensuring smooth operations and exceptional customer service. Your responsibilities will include: Efficient Communication: Managing the mailbox and promptly responding to enquiries • Freight Handling: Receiving inbound freight using the GXD system & WMS and booking in and processing outbound freight using the same systems. • Forklift Operations: Safely loading and unloading vehicles using a forklift. • Freight Sorting: Sorting and splitting freight according to customer SOP's • Regulatory Compliance: Adhering to all procedures set by regulatory bodies, such as CAA, ETSF, as directed. • Warehouse Management System: Utilising handheld scanners • Manual Handling: Frequently performing manual handling tasks. • Health and Safety: Ensuring compliance with all health and safety and in-house procedures. • Material Handling Equipment: Using all MHE (Material Handling Equipment) as trained. About You: Warehouse Experience: Previous experience working within a warehouse environment is essential. • Reach Truck License: Holding a Reach Truck license is essential for this position. • Desirable License: Possession of a Counterbalance license would be advantageous. • Computer Literacy: Proficiency in basic computer skills. • Time Management: Excellent timekeeping and attendance are essential qualities. What can we offer you? Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as: Enhanced Annual Leave Entitlement from your start, which increases with length of service. Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars Salary Sacrifice Cycle Scheme WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents. LifeWorks app for access to cashback and discounts on high street and online brands. Life Insurance and which includes access to expert probate support. Next Steps If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand

The Branch Manager is a multi-responsibility role and will be fully accountable for all aspects of the branch and the welfare of the building and staff. The position will require a heavy reliance on strong and current operational expertise in all aspects of the operation including the warehouse (where appropriate). The Branch Manager is also responsible for the branch offices performance, sustainable growth, and profitability. They will also require a sound knowledge of finance as well as sales. The role requires a very strong desire to deliver high levels and standards of customer service both internal and external, while maintaining maximum efficiencies. Salary up to £60k plus car allowance and bonus Duties Include: • Ensuring the branch is run in accordance with the directives of the Directors, • Responsible for branch operation performance and results, ensuring sustainable growth and profitability, • Responsible for all department’s P&L, turnover, profitability including month end reporting and debt collection, • Responsibility for producing the budgets for all departments within the branch, • Overall responsibility to ensure operators and compliant to all areas including HMRC, aviation security and H&S., • Overall responsibility to develop sales opportunities both new leads and those from existing customers/network, • Maximize staff resources and effectiveness (drive efficiency and optimization), • Ensure the focus of the operational teams is on the customer needs, service delivery and best practice., • Develop a culture of continuous improvement while building a strong relationship with relevant parties both internal and external, • Identify challenges and provide practical solutions to maintain efficient services, • Control and focus on costs across all aspects of the operation and branch, • Complete understanding of the import/export air/ocean as appropriate for the role, • Key Skills, • Minimum 10 years’ current operational experience/knowledge, • Minimum 5 years’ management experience with proven record of delivering success, • Sales experience and working knowledge of the international transportation/logistics market and cultural differences, • Familiar with financial aspects of the local economy, • Ability to create commitment, give direction and follow up accordingly, • Quality focus, • Motivate and develop people to implement change, • Committed and enthusiastic, • Ability to think and act strategically, • AVSEC training (if appropriate), • Sales knowledge and awareness, • Thorough understanding of customer needs, • Excellent people and communication skills, • Excellent leadership skills, • Must have excellent written and spoken English

Operations Administration Specialist Shift Pattern: 19:00–07:00 (4 on / 4 off) Location: Heston, Middlesex Join one of the world’s most trusted aviation logistics powerhouses - an organisation that sits at the heart of global aircraft operations. They power mission‑critical supply chains, support world‑leading aerospace partners, and keep aircraft flying safely and efficiently across the globe. If you want to be part of a high‑performance team supporting major international aviation operations, this is the role for you. About the Role As an Operations Administration Specialist, you’ll play a vital role in ensuring aircraft spares are shipped accurately, quickly and compliantly to destinations worldwide. Working in a fast‑paced office environment directly supporting a major on‑site aviation customer, you’ll help safeguard service levels, performance KPIs and time‑critical logistics operations. This is a career‑shaping opportunity for someone who thrives in precision‑driven environments where no two days are quite the same. What You’ll Be Doing Preparing shipping documents for the export and distribution of aircraft spare parts Processing work in line with strict customer KPIs Updating and operating multiple systems (TE2, SAP, CSP) Collaborating closely with Supervisors to manage daily workloads and priorities Maintaining strong teamwork across all shifts and departments Assisting the warehouse with data uploads Coordinating with collecting agents upon arrival Monitoring inboxes and ensuring all emails are answered professionally and on time Tracking dashboards to prevent delays to AOG / WSP / USR / RTN shipments Carrying out additional duties as required to support smooth daily operations What You’ll Bring At least 2 years’ experience in export or customer service Strong administrative skills and confidence using Microsoft Office, Outlook and general PC systems The ability to work accurately under pressure and meet tight deadlines A proactive approach, excellent teamwork and strong attention to detail Interest in numeracy or basic accounting is an advantage Haz-Mat experience beneficial, but not essential Familiarity with major carrier platforms (FedEx, DHL, UPS, TNT, etc.) is desirableWorking Environment You’ll be based primarily in an office within a dynamic logistics centre 5 days a week - collaborating with warehouse teams and using a mix of office tools and warehouse equipment. Why You’ll Love This Role Joining this industry‑leading aviation logistics innovator means becoming part of a team that thrives on precision, collaboration and problem‑solving. You’ll enjoy: A fast‑moving aviation environment A role where your decisions directly impact global aircraft operations Supportive colleagues, clear KPIs and structured processes Long shifts balanced with generous time off due to the 4-on / 4-off pattern Ready to step into a role where your work helps keep the world moving?

Company description: GXO Logistics Supply Chain Inc. Job description: Are you an experienced Class 2 (Cat C) Driver with a brick grab lorry loader licence? Do you have the drive to deliver happiness to customers doorstep, one B&Q product at the time? Are you an organised, friendly and approachable person? If youre shouting yes!, then this is the perfect role for you! Here at GXO, were working together with B&Q and are looking for a Class 2 HIAB Driver (Brick Grab) to join our Store to Home team in Yeading, Hayes ( UB4 9SN). Youll be working on a full-time , permanent basis, Monday to Friday , with a start time of 07:00, contracted to 40 hours per week. Pay, benefits and more: An hourly rate of £18.33 , that is an annual salary of up to £38,126.40 Overtime pay at £27.50 (paid over 40 hours where applicable) 28 days annual leave (inclusive of bank holidays) Flexible dental insurance plans A company sponsored pension scheme A 24/7 online GP service, life assurance and fully comprehensive employee assistance programme Access to our MyBenefits platform, offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! Admission to GXO University, our online learning platform enabling you to achieve your career aspirations! What youll do on a typical day: Handle customer queries politely and effectively, ensure every delivery arrives in excellent condition, and build strong rapport through positive interactions with both internal and external customers. Make sure every return and collection is spot-on, jump in to support B&Q with vehicle loading whenever needed, and quickly alert the Store/Hub office and AOM to any delivery issues so everything keeps moving smoothly. Ensure that customers are kept informed of their estimated time of delivery and where issues occur the customer is communicated with in a polite and courteous manner. Ensure customers goods are transported safely onto the kerbside and in an efficient manner. What you need to succeed at GXO: A full UK driving licence with category C entitlement A valid HIAB licence with brick grab ticket (ALLMI or equivalent) A valid Driver Qualification Card (Driver CPC) Be in possession of a valid Digital Tachograph Card No more than 6 current penalty points No DR, DG, DD, BA, CD, AC, LC or TT99 endorsements with a conviction date within the previous 5 years Be prepared to commute to Yeading, Hayes ( UB4 9SN) for the required shift pattern #bqstore We engineer faster, smarter, leaner supply chains. TPBN1_UKTJ

Driver for a Freight Forwarding & Aviation Logistics Company A reliable and professional Driver opportunity within a fast-paced, time-critical freight forwarding business based near Heathrow Airport. This is a hands-on operational role within an SME specialising in AOG (Aircraft on Ground), air freight, road freight and on-board courier logistics. You will be responsible for time-sensitive collections and deliveries, primarily to airline handling sheds and customer sites, supporting a 24/7 logistics operation. If you have worked in any of the following roles, we would also like to hear from you: Van Driver, Multi-Drop Driver, Courier, Logistics Driver, Delivery Operative, Aviation Driver SALARY: up to £28,000 per annum (depending on experience) + Overtime + Performance Related Bonus + Benefits LOCATION: Feltham, Hounslow, West London (TW14) JOB TYPE: Full-Time, Permanent WORKING HOURS: 10am – 7pm (flexibility required for early starts, late finishes and overtime) JOB OVERVIEW We have a fantastic new job opportunity for a dependable Driver to join a specialist freight forwarding business operating within the aviation and time-critical logistics sector. A full UK driving licence, excellent timekeeping and a commitment to safety and customer service are essential. As a Driver, you will carry out collections and deliveries to and from airline handling sheds and customer sites nationwide, with most work based around London and the South of England. The Driver will also support light warehouse duties, including loading and unloading vehicles, stock checks, and maintaining a clean and organised workspace. If you are looking for a role where no two days are the same and you take pride in representing the company on the road, this could be the ideal opportunity for you. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Driver include: • Vehicle Deliveries and Collections: Collecting and delivering goods to and from airline handling sheds and customer sites using a small/medium van or LWB, • Route Management: Planning efficient delivery routes and maintaining on-time schedules, • Warehouse Support: Assisting with light warehouse duties including loading, unloading, labelling and stock checking, • Vehicle Maintenance: Performing daily vehicle checks and ensuring cleanliness is maintained, • Documentation: Completing delivery paperwork and updating the office as required, • Health and Safety: Adhering to company safety standards and procedures at all times, • Customer Service: Representing the organisation professionally when dealing with clients and partners, • Flexibility: Willingness to work early mornings or late finishes when required CANDIDATE REQUIREMENTS • A full UK driving licence is required, and candidates must be able to meet the criteria for driving company vehicles, • Clean licence desirable, • Good communication and organisational skills, • Reliable, punctual and able to work independently, • Willing to undertake in-house forklift and warehouse training, • Commitment to safety, accuracy and excellent customer service BENEFITS • 20 days annual leave plus Bank Holidays, • Performance related bonus, • Pension, • Private Medical Care (once probation is completed), • Uniform provided, • Mobile phone provided (if required), • Overtime available, • In-house forklift training offered HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: Full-Time, Permanent Transport, Logistics and Driving Jobs, Careers and Vacancies. Find a new job and work in Feltham, Hounslow, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Due to the ongoing growth of our client, we are recruiting a vacancy for a full-time customer service agent to join the team in their Colnbrook office. You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience. You’ll be computer literate and capable of multi-tasking in a fast-paced environment. Your enthusiasm to find and fix problems will be where you excel, with clear communication skills to keep others informed whilst being accountable, diligent and always working with your team to deliver the perfect experience for all customers. Job profile: Excellent interpersonal and active listening skills. Clear communication skills and a strong command of the English language. Strong attention to detail. Ability to work well in a team. Multitasking skills and good organisational abilities Listen carefully and understand customers’ circumstances and needs. Answering all customer queries/bookings via Phone, Email, and internet. Be proactive in resolution of any queries, dealing with both internal and external customers To achieve your individual daily targets as set by the Customer Service Manager. Chasing delivery reports as to keep clients informed on their deliveries. General administrative tasks. Assist with receiving and processing shipments. Help with fulfilment projects. Flexible with in the future being on call – This is on a rota basis within the team.Requirements: Confident telephone manner. Strong written, listening and verbal communication at all levels. A personable approach. Approachable, empathetic, and considerate. Working in a similar logistics type customer service would be advantageous Accurate attention to detail. A team player who can demonstrate initiative. Ability to manage own workload and meet company targets. Excellent customer service – ability to provide solutions. Computer literate. Excellent administrative and strong organisational skills. The ability to stay calm whilst under pressure. Be able to act with due care, skill and diligence. Benefits: Salary: between £26,000 to £29,000.00 per year depending on experience. 25 days holiday per annum, plus bank holidays + 2 days off over Christmas Free Parking Company pension scheme Personal development programme Bupa Listening Ear Full time position Hours - weekly shift patterns rotated We look forward to receiving your CV in relation to this position

Logistics Manager Greenford (with UK-wide oversight) Full-Time | Permanent Are you an experienced Logistics or Transport professional ready to take ownership of a fast-paced operation? We’re looking for a proactive and hands-on Logistics Manager to lead our clients transport function, ensuring efficient, compliant and customer-focused delivery across the UK. This is a fantastic opportunity to join a growing business where you’ll have real influence over operations, team performance and cost efficiencies. The Role As Logistics Manager, you’ll take full responsibility for the day-to-day running of the Transport Desk and fleet operations. You’ll ensure all deliveries are executed efficiently, drivers are managed effectively and compliance standards are consistently met. You’ll play a key role in planning routes, improving processes and driving performance across multiple depots. Key Responsibilities • Oversee all transport operations, ensuring full compliance with legal and regulatory requirements, • Manage and lead a team of drivers, transport coordinators, and agency staff, • Plan and optimise delivery routes to maximise efficiency and meet deadlines, • Control and coordinate all dispatch and driving activity across shifts, • Monitor driver performance, conduct reviews and manage compliance with company policies, • Ensure all drivers hold valid licences and adhere to safety standards, • Manage agency driver usage, ensuring service levels are maintained, • Oversee fleet maintenance schedules and vehicle compliance checks, • Maintain accurate driver records using HR systems (e.g. BambooHR), • Manage fuel usage and identify cost-saving opportunities, • Implement improvements such as GPS tracking and fleet management systems, • Support international logistics processes, including carnets and customs documentation, • Work closely with internal teams including Transport, Operations and Rental Desk, • Ensure health & safety standards are upheld at all times What We’re Looking For • Transport Manager CPC qualification (essential), • Proven experience in a logistics/transport management role, • Strong leadership skills with experience managing drivers and transport teams, • Excellent knowledge of transport compliance, driver regulations, and fleet management, • Ability to plan, analyse and optimise logistics operations, • Commercial awareness with a focus on cost control and efficiency, • Strong organisational and communication skills, • Experience working in a fast-paced, operational environment Why Join our Client? • Opportunity to lead and shape a key operational function, • Work within a supportive and growing organisation, • Varied role with real responsibility and impact, • Collaborative environment across multiple departments Apply Now If you’re a driven Logistics professional ready for your next challenge, we want to hear from you. Apply today and take the next step in your career

Manufacturing Stores Manager We are seeking an experienced Manufacturing Stores Manager to lead our stores and logistics operation within a highly regulated aerospace and defence environment. As Manufacturing Stores Manager, you will be responsible for ensuring the smooth and compliant flow of materials from goods-in through to production and dispatch. You will manage a team of 9 Material Controllers, overseeing daily stores activities, coordinating shipments, and maintaining full traceability of materials. The Manufacturing Stores Manager will monitor key logistics KPIs, drive continuous improvement initiatives, and work closely with Purchasing, Production, and Customer Services to resolve material issues and improve service levels. The ideal candidate for this Manufacturing Stores Manager role will have proven experience in logistics or stores management within aerospace, defence, or a similarly regulated manufacturing environment, strong leadership skills, and hands-on experience with MRP/ERP systems. This is an excellent opportunity for a Manufacturing Stores Manager to take ownership of a critical function and make a real impact in a high-quality, safety-critical engineering business. Key Responsibilities: Lead, coach, and manage the team of Material Controllers, ensuring effective workload allocation and performance. Oversee Goods In, Stores, and Dispatch operations for timely and accurate material processing. Coordinate domestic and international shipments with couriers and third-party shipping agents. Maintain compliance with aerospace standards, quality procedures, and export/import regulations. Monitor KPIs including material receipts, dispatch transactions, kit shortages, and cycle counting. Support inventory accuracy, stock checks, shelf-life monitoring, and excess & obsolete (E&O) reduction initiatives. Identify bottlenecks and implement continuous improvement solutions. What We’re Looking For: Proven experience as a Manufacturing Stores Manager or in a similar role within aerospace, defence, or regulated manufacturing. Strong leadership and people management skills with a hands-on operational mindset. Experience with MRP/ERP systems. Knowledge of export control, customs, and courier/freight operations. Focus on operational excellence, compliance, and continuous improvement. To find out more APPLY NOW

Supply Chain Engineer Location Heathrow airport, Greater London, England Job Type Contract – Full-Time hours Primary Industry Aerospace and Aviation Secondary Industry Logistics, Procurement, Distribution and Supply Chain Job Description You will be responsible for the day to day operations that include, but are not limited to, facilitating the unserviceable core return transactions, pool balancing, service level reconciliation, order updates and status, daily/weekly/monthly performance reporting and anything that may arise from day to day. The ideal candidate will have a background in aviation, aerospace engineering and supply chain; the ability to handle multiple tasks simultaneously; and the ability to team effectively with communicators and other business partners as part of a geographically-dispersed team Key Responsibilities Act as the Customer’s “go to” for all day to day operational requests (focal for the end to end tied to each transaction) Management and cross departmental co-ordination/collaboration of movement of parts covered by the program through exchange and return cycle includes co-ordination with SCL, FF, warehouse and internal stakeholders Co-ordination & replenishment of material held at the customer – ensure inventory aligns to contract and systems reflect inventory accurately. Facilitate Customer Returns (complete end to end process), ensuring parts ship and are updated in the business systems appropriately. Return activity with LHT, pool balancing, rejected returns, PODs, etc. Customer Late fee identification (core returns) and trigger to CRT Resolve issues relating to parts arriving at the customer store locations and RDCs. (ex: damaged, without correct certifications, incorrect parts, wrong location, griefs, quarantine, etc.) Support Boeing & “Partner” RCCA and SL discussions with CSP Act Mgr – provide context & awareness, help address root causes associated with customer behavior or ordering practices Gather and report customer specific SL metrics to the CSP Act Mgr; Gather raw system data, apply contractual or interface manual adjustments and submittal. Reconcile all disconnects and errors with partner provided data; Manage daily operating rhythm Engage in customer reporting review meetings (daily, weekly, monthly, quarterly) Oversight of Ordering & Shipments to support regular & heavy check and defect activities Negotiate customer service level excusable misses Customer MBK accuracy & audits Please apply or get in contact on (phone number removed) / (url removed)

Client Services Executive £34,000 per annum Full-time, 40 hours per week Based in Feltham and fully on-site (car parking available) This is a great opportunity to step into a client-facing role within the logistics industry, whether you’re looking to build a career in sales or move into a longer-term path within customer success. You’ll support clients after go-live, helping them get the most from the service, solving issues as they arise, and building strong, long-term relationships. It’s a role where you’ll learn quickly, get exposure to different parts of the business, and play a key part in the overall customer experience. Key responsibilities • Support the sales cycle by working with new clients and ensuring a smooth transition from onboarding into day-to-day account management, • Prepare regular performance and service reports, giving both internal teams and clients clear visibility on key metrics and trends, • Analyse customer and delivery data to identify patterns, areas for improvement, and opportunities to enhance service or introduce additional solutions, • Act as the first point of contact for client queries and escalations, working with internal teams to resolve issues quickly and effectively, • Build strong working relationships with both clients and internal stakeholders to support long-term success, • Contribute ideas to improve processes and enhance the overall customer experience, • Keep CRM systems up to date, track client activity, and support the wider sales process where needed Skills • Strong communication skills and confidence speaking with clients and internal teams, • Highly organised with good attention to detail, • Comfortable working in a fast-paced environment, • Experience using CRM systems such as Microsoft Dynamics would be beneficial, • Proactive, with a willingness to learn and get involved, • Happy to pick up the phone and build relationships, • Previous experience in customer service or sales would be useful, but not essential Thank you for taking the time to review this opportunity. If you feel this role matches your skills and experience, please apply and we will review your profile ASAP

Role: Import Gateway Specialist – Airfreight Location: Hounslow (TW4) Contract: Ongoing Temporary Hours: Monday to Friday, 9:00am – 6:00pm (40 hours per week) Pay Rate: £13.80 per hour About the Role Centric Talent is currently recruiting for a skilled Air Import Gateway Operator to join our client’s team at their busy air operations centre in Hounslow. This is a fantastic opportunity to work within a fast-paced, global logistics environment. Our client is a leading provider of supply chain solutions, operating in over 170 countries with more than 110,000 employees across 1,300 locations worldwide. They are committed to becoming a Top 5 global 3PL and place great value on empowering their people to deliver outstanding service. Role Purpose As an Import Gateway Specialist, you will manage all aspects of airfreight import operations, ensuring shipments are handled efficiently, compliantly, and cost-effectively. You will work closely with airlines, customs authorities, and internal teams to deliver a high standard of service to customers. Key Responsibilities Import Documentation & Compliance Review and process import documentation, including Air Waybills, invoices, packing lists, and permits Prepare and create ETSF records using the Descartes systemShipment Coordination Monitor inbound shipments and arrange transfers Ensure timely delivery and update shipment statuses accurately in internal systemsStakeholder Communication Liaise with airlines, ground handlers, customs brokers, and internal departments Provide proactive updates to customers and resolve any operational issues efficientlyCost & Data Management Record shipment costs and verify invoices for accuracy Maintain accurate records using systems such as CargoWiseQuality & Continuous Improvement Carry out checks on cargo labelling and documentation Identify opportunities to improve processes, efficiency, and complianceSkills & Experience Required Previous experience in air imports/exports or a similar logistics role (preferred) Strong administrative and organisational skills Excellent communication skills Proficiency in Microsoft Office applications Ability to work effectively in a fast-paced environment Strong customer service focus

Are you a reliable Class 2 driver looking for consistent agency work with a respected drinks distributor? Join our team based in Heston and help deliver top-quality alcoholic beverages to pubs, restaurants, and retail outlets across London and surrounding areas. Job Description: • Drive a Class 2 vehicle delivering alcoholic drinks (beer, wine, spirits) to a mix of hospitality and retail clients, • Load and unload stock (manual handling required – must be physically fit), • Provide excellent customer service during deliveries, • Complete delivery paperwork and maintain vehicle cleanliness, • Follow all road safety and delivery protocols Requirements: • Valid UK C (Class 2) driving licence, • CPC qualification and Digi Tacho card, • Minimum 6 months of commercial driving experience preferred, • Good knowledge of London roads, • Must be over 18 (due to nature of goods being delivered), • Positive attitude, punctual, and presentable What We Offer: • Weekly pay, • Flexible agency shifts, • Supportive team and well-maintained vehicles, • Great working environment with a reputable drinks logistics company

DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusion, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere. Visit (url removed) and follow us on LinkedIn and Facebook. At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us. Warehouse Operator -Nights 4on 4 off 6pm -6am Heathrow Are you a dedicated team player with a passion for excellence? We have an exciting opportunity for a Warehouse Operator to join our dynamic team on the night shift at our Heathrow location. If you have previous experience in a warehouse environment and hold a Reach Truck license, we want to hear from you. What Will You Be Doing? As a Warehouse Operator supporting our non-bonded customers, you will play a crucial role in ensuring smooth operations and exceptional customer service. Your responsibilities will include: Efficient Communication: Managing the mailbox and promptly responding to enquiries Freight Handling: Receiving inbound freight using the GXD system & WMS and booking in and processing outbound freight using the same systems. Forklift Operations: Safely loading and unloading vehicles using a forklift. Freight Sorting: Sorting and splitting freight according to customer SOP's Regulatory Compliance: Adhering to all procedures set by regulatory bodies, such as CAA, ETSF, as directed. Warehouse Management System: Utilising handheld scanners Manual Handling: Frequently performing manual handling tasks. Health and Safety: Ensuring compliance with all health and safety and in-house procedures. Material Handling Equipment: Using all MHE (Material Handling Equipment) as trained. About You: Warehouse Experience: Previous experience working within a warehouse environment is essential. Reach Truck License: Holding a Reach Truck license is essential for this position. Desirable License: Possession of a Counterbalance license would be advantageous. Computer Literacy: Proficiency in basic computer skills. Time Management: Excellent timekeeping and attendance are essential qualities. What can we offer you? Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as: Enhanced Annual Leave Entitlement from your start, which increases with length of service. Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars Salary Sacrifice Cycle Scheme WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents. LifeWorks app for access to cashback and discounts on high street and online brands. Life Insurance and which includes access to expert probate support. Next Steps If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand

DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusion, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere. Visit (url removed) and follow us on LinkedIn and Facebook. At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us. HR Specialist Mon-Fri 37.5 hours per week Location: London Heathrow Are you the go to person for managers who need calm, confident HR support? Do you thrive in a role where every day brings something new? Are you ready to make a meaningful impact while growing your own career? We’re looking for a motivated and detail driven HR Specialist to join our team, reporting into one of our Senior HR Managers. In this role, you’ll contribute to a wide variety of HR functions — from employee relations to compliance, policy improvement, and fostering a positive workplace culture. You’ll be providing exceptional service to your stakeholders while continuing to develop yourself professionally. If you're ready to take the next step in your HR career and contribute to a dynamic, supportive team, we’d love to speak with you. What will you be doing? Be the first point of contact for managers on day to day employee relations and performance management queries • Prepare essential HR administration including disciplinary invites, outcomes, absence reviews, terminations, severance letters, and TUPE documentation • Support the HR Team and Senior HR Managers with initiatives aimed at enhancing the employee experience • Identify and recommend improvements to HR policies and procedures • Deliver training and development support for people managers across HR topics, including Inductions, Disciplinaries, Investigations, and more • Provide assistance to Senior Managers on ad hoc priorities About You Previous experience in an HR Admin or HR Advisor role • Strong understanding of HR best practices and current regulations • Sound judgement, analytical thinking, and problem solving abilities • Customer focused approach with professionalism, confidentiality, and discretion • Ability to work independently, manage priorities, and handle a varied workload • Proficiency with the MS Office Suite • Excellent written and verbal communication skills What can we offer you? Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as: Enhanced Annual Leave Entitlement from your start, which increases with length of service. Salary Sacrifice Cycle Scheme WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents. LifeWorks app for access to cashback and discounts on high street and online brands. Life Insurance and which includes access to expert probate support. Next Steps If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and background checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand

Our client, a logistics company is looking for a Security Personnel/3.5t driver to join their team in Colnbrook. This is a Monday to Friday role, 09:00–18:00, with optional overtime available. We provide full on-the-job training, so while experience in secure logistics is desirable, it’s not essential. What You’ll Be Doing: • Carrying out secure collections and deliveries in line with operating procedures, • Ensuring all goods are packed, secured, and documented correctly, • Operating a company vehicle (3.5t) and conducting daily vehicle checks, • Liaising with clients and external security partners during collections and deliveries, • Using a handheld device to track and record movements, • Maintaining a clean, professional appearance and upholding high standards of customer service, • Following all company security and health & safety procedures, • Reporting any issues or incidents promptly to your manager What We’re Looking For: Essential: • Hold a full UK driving Licence, • Strong communication skills, with good verbal and written English, • Able to prioritise and organise own workload to tight deadlines, • Basic IT/ smartphone proficiency, • Be a team player in the transport team as well as working alongside all other colleagues, • Professional appearance and team player attitude Desirable: • Experience transporting valuable goods, • Experience driving 3.5t vehicles, • Knowledge of the local area and Central London Mindset Matters: We’re seeking individuals who: • Follow procedures and uphold compliance standards, • Act with integrity and accountability, • Take ownership of their role and responsibilities, • Communicate with clarity and respect, • Embrace learning and continuous improvement Pre-Employment Checks: Due to the secure nature of this role, all candidates must undergo: 1. Basic DBS (criminal record) check, 2. 5-year employment reference check (with all gaps accounted for), 3. Driving licence verification

Company: Japanese Food Manufacturer Contract type: Full time / Permanent Reporting to: Supply Chain Manager Location: West London Your responsibilities will include: Supply Planning • Analyse and review item demand on weekly basis to identify changes, reflect any changes, • Create purchase orders for current and forecast demand, • Production planning to meet customer demand, raising works orders, • Liaise with vendors and transportation partners to determine ideal scheduling and timelines, • Maintain ERP system Master data to ensure all data is kept as up to date • Maintain inventory levels across multiple third-party warehouses, ensuring optimum inventory level s at each location., • Monitor packaging supplies are maintained for all items, • Administrate documentation from suppliers and freight forwarders internationally, to facilitate customs clearance and legal compliance., • Receipt of goods and build the work orders once the goods are delivered to warehouse., • Always aim for the best service for the least cost. Achieve this by periodic reviews of available service providers and by conducting cost comparisons., • Supporting in all new supply chain projects, involvement in all aspects of project roll out, • Any other ad-hoc duties to ensure optimum inventory levels are maintained, avoiding out of stocks or overstocks Inventory & Packaging Control Logistics The ideal candidate should: • Fluent in English and Japanese, both spoken and written., • Experience in a supply chain/purchasing or logistic department., • Plenty (at least one full year) of office administration experience, • Advanced knowledge of Microsoft Excel, • Strong analytical and problem-solving skills, • Strong interpersonal and communication skills, • Be motivated, enthusiastic, drive, and flexible Benefits • Salary: dependent on experience, • 20 days holiday per annum, increasing to 25 days after 3 years’ service, • Company brand foods at 50% discount off retail for personal use., • Company Pension Plan Working Hours and Office Atmosphere • Monday to Friday 8:30 – 17:30, with one hour unpaid for lunch, • An independent company and this role is based in an office with approximately 30 people in total., • Occasional weekend work may be needed to attend the sampling at customers’ premises or trade shows. This will be balanced by time off in lieu., • Use of a well-equipped kitchen and food., • Short weekly yoga sessions and a friendly family vibe! General Terms and Conditions • Probationary period of 6 months

Role Purpose This is an opportunity for a motivated and ambitious individual to join our operations team and grow into a key role supporting CBPM customers. The Customer Operations & Planning Coordinator will assist in managing customer relationships, coordinating order fulfilment, and supporting demand and production planning activities. Key Responsibilities Customer Support & Account Coordination • Support the management of CBPM customer accounts., • Provide clear updates on order status and delivery timelines., • Assist with resolving customer queries. Order Processing & Internal Coordination • Ensure orders are captured accurately and processed internally., • Coordinate with manufacturing, QA, and logistics to support on‑time delivery., • Track order progress and flag delays. Production & Demand Planning Support • Assist in preparing production schedules., • Help maintain demand forecasts and planning documents., • Monitor supply and stock requirements. Operational & Project Support • Support continuous improvement initiatives., • Prepare reports and dashboards., • Participate in cross‑functional projects. Skills & Competencies Essential • Strong ambition and willingness to learn, • Excellent communication skills, • Highly organised and detail‑oriented, • Proactive and energetic, • Able to manage multiple tasks Desirable • Experience in operations, supply chain, customer service, or admin, • Understanding of order management or planning tools

Job Title: Halls & Hospitality Officer Location: Twickenham, TW1 3EB (fully office based) Hourly rate £17.50 PAYE / £22.74 Umbrella per hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role Are you an organised, customer‑focused professional with a passion for delivering exceptional events and hospitality services? Richmond and Wandsworth Councils are looking for a Halls & Hospitality Officer to join our dynamic Facilities Management Operations team. In this varied and fast‑paced role, you will be responsible for planning, coordinating and delivering events across our public hall portfolio-ensuring every customer receives a seamless and memorable experience. You'll be the key point of contact for internal and external clients, guiding them from enquiry through to event delivery, while ensuring high standards, legal compliance and best value for the Councils. What You'll Be Doing ✅ Managing venue hire and supporting customers through the full event cycle ✅ Handling enquiries by phone, email and face‑to‑face, negotiating bookings and tariffs ✅ Coordinating event logistics including AV support, security, catering and suppliers ✅ Overseeing events on the day-set‑ups, customer liaison and contractor coordination ✅ Processing bookings, payments, deposits and financial administration ✅ Supporting ceremonies related to marriage and civil partnerships, ensuring legal compliance ✅ Contributing to marketing initiatives to raise the profile of our venues ✅ Maintaining accurate financial records and reporting for forecasting and business planning ✅ Supporting the wider FM Operations team with a "Right First Time" approach ✅ Ensuring safe, inclusive and high‑quality service delivery across both boroughs About You We're looking for someone who: Has strong customer service skills and a professional, friendly approach Thrives in a reactive, fast‑paced operational environment Is confident managing events and coordinating multiple stakeholders Has excellent organisation and communication skills Can work flexibly-including occasional out‑of‑hours support Is comfortable handling financial processes and administrative systems Supports equality, diversity and inclusion in all aspects of their workExperience within events, facilities management, hospitality, or public venue operations is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser