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  • Operations Supervisor
    Operations Supervisor
    2 days ago
    £3800–£4800 monthly
    Full-time
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

    Easy apply
  • Warehouse Operative
    Warehouse Operative
    2 days ago
    £12.71–£13.5 hourly
    Full-time
    Southall

    J&T Express, a global logistics company, is seeking motivated Warehouse Operatives for its UK expansion. This role involves supporting the efficient movement, sorting, and handling of parcels, ensuring timely and accurate processing to meet operational and customer service standards. Key Responsibilities: • Unload inbound trailers, containers, and vehicles safely and efficiently., • Load outbound vehicles according to operational plans., • Sort and move parcels within the warehouse operation., • Transfer parcels using pallet trucks, roll cages, and conveyor systems., • Scan parcels using handheld PDA devices when required., • Check parcel labels and routing information for accuracy., • Identify and report damaged, missing, or misrouted parcels., • Maintain productivity and operational accuracy standards., • Ensure all work areas are kept clean, organized, and safe., • Follow all company policies, operational procedures, and Health & Safety requirements., • Support other warehouse activities as needed to meet operational demands. Candidate Requirements: • Right to work in the UK., • Ability to lift and move parcels weighing up to 25kg., • Physically fit and comfortable working in a fast-paced warehouse environment., • Reliable, punctual, and able to work as part of a team., • Good attention to detail., • Flexible approach to work and shift requirements.

    Immediate start!
    No experience
    Easy apply
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