Logistics customer service jobs in CambridgeCreate job alerts

CitySprint is seeking an Operations Coordinator in Waterbeach, UK, to oversee daily operations, coordinate couriers, and ensure service level agreements (SLAs) are met. Join a supportive environment focused on efficient service delivery.

Head of Service Delivery As customer demands and challenges advance, businesses must evolve; new teams, new processes and new ways of thinking are required. As a business immersed in 'end-of-life technology', working with major clients in Banking/Government and Industry, we play a critical role in customer supply chain. Whilst being hands on, helping to serve customers directly, you'll create, manage and grow a team that owns the end to end customer journey - from scheduling to certification, conflict resolution to reporting. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability/recycling) The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Manufacturing, Sustainability, Recycling This is a brand-new department which you're building from the ground up, being principally involved in the evolution and execution of tasks whilst you grow the team and department. You must be prepared to roll your sleeves up and get involved with the day to day operation, ensuring we can deliver for our ever growing customer portfolio. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customer first mindset. KEY RESPONSBILITIES: Head of Service Delivery - Manufacturing, Sustainability, Recycling Reporting to the Group Operations Director, you will: ·Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. ·Raise the bar, creating consistent, high quality service delivery across all service lines. ·Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. ·Shape and grow a team developing people, growing capability and defining what excellent service looks like. ·Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery - Manufacturing, Sustainability, Recycling You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: ·A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). ·Strong service delivery or customer service leadership background. ·Experience leading, developing and managing teams. ·Direct experience of structured project management (Prince2 or similar). ·Strong Excel skills (V Lookup, pivot tables etc) Behaviours ·A "one team" mentality with a positive mindset and a can do attitude. ·Proven and prepared to 'roll your sleeves up' this isn't an ivory tower role. ·Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecoms to the MOD. We are a dedicated passionate team of c100 (and growing) who aim to consistently exceed to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18500, Wallace Hind Selection

Transport & Sales Manager Monday to Friday 7.30am - 5pm Salary dependant on experience Parking on site Office based role focusing on sales with bonuses reflecting results We are looking for a commercially driven Transport Manager to oversee daily transport operations while supporting a sales-focused, customer-first delivery service. This role is ideal for someone who understands that efficient logistics directly impacts customer satisfaction, repeat business, and revenue growth. This role would be suitable for someone working as a transport co-ordinator or supervisor looking to step up into a managerial role. Key Responsibilities: Plan and allocate deliveries by area, weight, volume, and time constraints to maximise efficiency and profitability Select the most cost-effective vehicles and delivery methods, including pallet carriers and parcel services Liaise with drivers regarding routes, workloads, and flexible start/finish times Work closely with yard and warehouse teams to ensure smooth next-day deliveries Proactively resolve delivery issues and ensure customers are informed and satisfied Support the wider commercial team by ensuring deliveries meet agreed customer expectations and service levels Compliance & Fleet Management: Ensure all vehicles (over 3.5T) meet legal requirements, including PMI inspections, MOTs, tachograph calibration, and defect reporting Manage servicing, repairs, fuel supply, and contractor invoicing Oversee forklift, crane, and Moffett servicing, including LOLER and safety inspections Maintain accurate transport records and ensure DVSA compliance Monitor driver licenses, CPC requirements, and tachograph data Keep drivers updated on legislation, company policy, and best practice What We’re Looking For: Strong transport and compliance knowledge with a commercial mindset Ability to balance operational efficiency with customer service and sales support Confident communicator who can work with drivers, managers, and customers Organised, proactive, and solution-focused If the above role sounds of interest and you have the relevant experience please apply today

Great opportunity to work as a Revenue and Support Specialist for our client, an industry-leading, customer-focused, long-distance train operator that customers trust to meet their needs. Staffline is recruiting Revenue and Support Specialists in Cambridge. The rate of pay is £37,444 per annum. Applicants will be expected to work all days and times CrossCountry runs a service. This includes weekends and bank holidays. This is a 9-month fixed contract, on day shifts, the start times varies from week to week, so you will need to be flexible. Your Time at Work As a Revenue and Support Specialist you will be responsible for: • Ticket inspection, completion of travel irregularity reports, customer service and conflict management. - Protect revenue and reduce fare evasion - Ensure compliance with ticketing terms and railway byelaws - Provide a visible presence to deter non-payment of fares - Support operational resilience during disruption and special events - undertake day-to-day line management including rostering, AL etc. Our Perfect Worker Our perfect worker will be physically fit, as the role is very active and demanding. You will need excellent customer service skills and must demonstrate relevant experience. Applicants will have knowledge of rail ticketing rules. You must have the right to work in the UK, pass a DBS clearance, and undergo a medical fitness test. Key Information and Benefits • Earn £37,444 per annum - Good links to public transport - Canteen on site - PPE provided - Full training provided Job Ref: 1CCT About Staffline Staffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales. As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security. Important Information • Staffline and its subsidiaries do not charge any recruitment or job‑seeking fees at any stage of the hiring process. - This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline. - Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change

Assistant General Manager Cambridgeshire £55,000 - £65,000 + Benefits A major UK logistics operation is seeking an experienced and ambitious Assistant General Manager to support the delivery of a large-scale, fast-paced warehousing contract across two nearby sites in Cambridgeshire. This is a high-profile operational leadership role within a complex ambient food environment, offering the opportunity to make a significant impact within a business undergoing substantial operational transformation and growth. The Opportunity Reporting into the Regional General Manager, you will play a critical role in driving operational performance, leading change initiatives, and helping build a high-performing management culture across two warehouse operations. The wider operation handles significant annual throughput and is heavily focused on data-led decision making, automation projects, systems implementation, and continuous improvement. This role is ideal for a hands-on operational leader who can hit the ground running, bring structure and presence to a developing team, and help reduce the day-to-day operational burden on the senior leadership team. Key Responsibilities • Support the leadership and performance of two warehouse sites operating under the same customer contract Drive operational excellence across a multi-user, case-pick, consolidation-focused environment Lead and motivate operational teams through a significant programme of change management Embed a culture of accountability, performance measurement, and data-driven decision making Support ongoing automation initiatives and technology adoption across the operation Work closely with senior leadership to improve efficiency, service delivery, and operational stability Help build and develop a newly formed management structure and team culture * Contribute to systems and process improvements including WMS and AI-driven platform implementation About You We are looking for an individual with strong operational presence, leadership maturity, and the ability to influence and inspire teams within a demanding logistics environment. You will ideally have: • Proven leadership experience within logistics, warehousing, or supply chain operations Strong change management capability Excellent people leadership and motivational skills A data-driven mindset with strong systems and computer literacy Experience working with SAP and Warehouse Management Systems (WMS) Exposure to automation projects or operational technology implementation The ability to operate effectively within a fast-moving, high-pressure environment * A long-term mindset and desire to grow within the business over the next 10-15 years The Operation • Ambient food warehousing environment High-complexity, case-pick and consolidation operation Two-site responsibility within close proximity Large-scale contract with significant operational volume Major investment in systems, automation, and AI-driven platforms This is an excellent opportunity for an ambitious operational leader looking to step into a highly visible role with genuine long-term progression potential. To apply or find out more, please submit your CV for a confidential discussion.

Customer Service Manager - Logistics (Entirely office based). Excellent customer service skills with a professional and empathetic approach. Confident handling customer queries over the phone.

We have an opening for a Chinese speaking customer support executive role in a Singapore based logistics and supply chain company offering a salary of up to £23k. Strong interpersonal and communication skills (both written and vocal), as well as the ability to maintain positive customer relationshi

We have an exciting opportunity for a Customer Service Officer role for a logistics company based in Heathrow. Our client is a dynamic maritime logistics firm headquartered in the United Kingdom with strong relationships with Customs and links with rail, sea, air, and road services. Assist the custo

OA is seeking a Customer Service & Logistics Coordinator to ensure a seamless customer experience and efficient goods movement from Luton. You will manage order processes and coordinate logistics to fulfill customer demands effectively. The ideal candidate will have experience in logistics and custo

We have an exciting opportunity for a Customer Service Specialist role in a Transportation, Logistics and Storage company. It is a technology‑driven fourth‑party logistics service (4PL) whose vision is to enable global supply chains and retail‑standard distribution services for major e‑comme

The role requires excellent telephone skills and experience in customer service, particularly in logistics. A leading recruitment agency is seeking a Logistics / Customer Advisor in Chelmsford/Wickford. You will handle customer inquiries, provide ETAs, and work collaboratively with transport planner

A well-established manufacturing organisation is seeking a Customer Service & Logistics Coordinator to join its team at Stockley Business Park. Previous experience in logistics, customer service, or spare parts/aftermarket environment. Customer Service & Logistics Coordinator.

Mandarin Recruitment is seeking a Customer Service Officer for a logistics firm in Heathrow. The successful candidate will assist the customer service department and work closely with team members to provide outstanding support. This role is integral to maintaining high service standards in a dynami

The ideal candidate brings strong customer service skills and a professional phone manner. Quest Employment in Peterborough is looking for a Warehouse Service Administrator to join their busy office-based team. In this role, you will manage customer inquiries, ensure accurate updates on shipments, a

A leading integrated supply chain company in Telford is seeking a Customer Service Administrator for a full-time permanent position. This role involves coordinating responses to customer requests, resolving queries, and supporting operational teams.

Board24 Ltd in the United Kingdom is seeking a customer-focused individual with strong communication skills and attention to detail. The role involves accurate order input, processing customer issues, and booking deliveries.

You’ll gain exposure across customer service, logistics, planning, performance reporting, and continuous improvement, with clear routes to develop into areas like customer service supervision, inventory/stock roles, inventory control, or planning. If you’ve worked in customer service, supply cha

This role requires a minimum of 2 years of customer service experience, preferably in the logistics sector. Mandarin Recruitment is excited to offer the role of Customer Service Specialist within a technology-driven logistics company in Greater London. The ideal candidate will engage with various on

Logistics and Customer Service Administrator. Customer Service Administrator.

The successful candidate will lead customer service operations for an environmentally focused business, ensuring excellent service delivery while implementing process improvements. United Cerebral Palsy of Georgia is seeking a Customer Service Manager based in Oldham, England. The ideal candidate ha

The ideal candidate should have previous experience in logistics and customer service, strong IT skills including proficiency in Microsoft Excel, and the ability to manage customer queries effectively. United Cerebral Palsy of Georgia is seeking a Customer Service & Logistics Coordinator for a 12-mo

Osprey Europe Limited is seeking a Customer Service Specialist BtoB in London to provide exceptional service to retail partners. The ideal candidate has over 2 years of customer service experience, preferably in the FMCG sector. The role includes managing customer orders, addressing inquiries, and c

Previous experience in logistics, customer service, or spare parts/aftermarket environment. A well‑established manufacturing organisation is seeking a Customer Service & Logistics Coordinator to join its team at Stockley Business Park. Customer Service & Logistics Coordinator.

Huntress is seeking a Customer Service & Logistics Coordinator for a 12-month maternity cover role based at Stockley Business Park, Uxbridge. Ideal candidates will have experience in logistics/customer service, strong IT skills, and the ability to resolve issues effectively. The role is vital in del

Previous experience in logistics, customer service, or spare parts/aftermarket environment. A well‑established manufacturing organisation is seeking a Customer Service & Logistics Coordinator to join its team at Stockley Business Park. Customer Service & Logistics Coordinator.

This role includes customer service, order processing, and inventory management. Successful candidates will demonstrate outstanding customer service and teamwork. Manpower UK Ltd is seeking a Logistics Agent to work in Greater London.

Bandai Namco Amusement Europe Ltd in Greater London is seeking a logistics operations specialist to produce records on customer specifications and manage sales orders. The ideal candidate will have experience in logistics systems and a good understanding of the UK toy industry.

The ideal candidate will have experience in logistics or customer service, strong IT skills, and problem-solving abilities. United Cerebral Palsy of Georgia is seeking a Customer Service & Logistics Coordinator to support after-sales operations at Stockley Business Park. This role is essential for m

Logistics and Customer Service Administrator. Customer Service Administrator.

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. Arranging internal and external Customers’ shipments with Logistics Service Providers, monitor and manage to ens

Assist with the delivery of a clean and safe user environment within various premises across East Ayrshire in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement a

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

You will support the Passenger Transport Manager in ensuring that the council’s passenger transport services are supported to effectively to deliver additional support needs transport, school transport and public transport services to customers, clients and service users and to the residents of We

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Advise and consult with the appropriate Team Manager & Service Manager on expenditure for community care services which exceed current guidelines. Ensure the effective management and deployment of resources within budgets to meet agreed policy objectives and service priorities. A personal one-on

Assessing risks related to service delivery and service users, creating and regularly reviewing risk management plans to address identified issues. Experience of working within a supported accommodation service, dispersed provision and/or engaging individuals who are experiencing insecure housing. E

Previous experience within facilities, site services, caretaking, or building operations. This is a practical, varied role focused on coordinating site services, supervising a small team, and ensuring sites are kept safe, organised, and running smoothly. Act as the main point of contact for contract

The Service Coordinator is responsible for the care delivered, demonstrating critical thinking and skills in the management of clients.

This newly created role is an exciting opportunity for an inspirational sales leader to play a key part in accelerating our growth journey — expanding our SAP services customer base across both Consultancy and Application Management Services (AMS). Strategic Services Sales Lead (SAP Professional S

Skills Coach – Level 3 Team Leader & Level 5 Operations Manager Apprenticeships.Full Time | Remote (UK – must live within a reasonable commute of London for occasional away‑days).Salary: £33,000 to £37,000 per annum (depending on experience and qualifications).Start Date: Available for an im

Are you passionate about delivering exceptional customer experiences and helping businesses succeed? Logistics UK is looking for a Customer Success Coordinator to ensure every Channel Partner and Vision customer enjoys a seamless journey, from onboarding to confident, long term use of our compliance