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  • Front Office Manager
    Front Office Manager
    2 days ago
    Full-time
    Cambridge

    Front Office Manager Dual‑Branded Property - Hyatt Centric Hotel & Locke Aparthotel Full time Edyn is Europe’s leading lifestyle hospitality group, creating places where people can live, work, and belong. Our brands combine thoughtful design, local connection, and warm, human service to re‑define the guest experience. Our dual‑branded property in Cambridge brings together two distinct hospitality concepts under one roof, offering guests flexibility, personality, and an authentic sense of place. The Role We’re looking for an inspiring Front Office Manager to lead the guest services experience across our dual‑branded operation in Cambridge. This role is central to how guests experience Edyn — from first contact to fond farewell. You’ll lead a passionate front office team, balance brand standards with genuine hospitality, and ensure seamless service across both brands. As Front Office Manager, you will oversee both front desks and night team operations, ensuring high levels of service, efficiency, and guest satisfaction. What You’ll Do Lead Front Office operations across both brands, ensuring smooth, consistent, and welcoming guest experiences Shape a warm, inclusive service culture that reflects Edyn’s values Recruit, train, coach, and develop a high‑performing front office team Ensure brand standards and operational procedures are embedded and consistently delivered Partner closely with Housekeeping, Maintenance, Revenue, and Operations teams Proactively manage guest feedback, reviews, and service recovery Handle escalated guest concerns professionally and effectively Oversee room allocation, arrivals, departures, billing accuracy, and night audit procedures Manage scheduling, payroll costs, and departmental performance Act as a visible leader during peak periods and key guest touchpoints What We’re Looking For Previous experience as a Front Office Manager or Assistant Front Office Manager, within a branded hospitality environment A natural leader who motivates teams through trust, clarity, and empathy Passion for guest experience and authentic hospitality Strong operational knowledge, including PMS systems – Opera Cloud and Mews Confident decision‑maker with excellent communication skills Flexibility to work a rotating schedule including weekends and holidays Why Join Edyn Be part of a fast‑growing, forward‑thinking hospitality group Work in a design‑led, people‑first culture Opportunities for career progression across Edyn’s European portfolio Learning and development support Competitive salary and benefits package Employee benefits and hotel discounts for Locke and Hyatt brands

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  • Front Office Manager
    Front Office Manager
    4 days ago
    Full-time
    Cambridge

    About the job Front Office Manager Dual‑Branded Property - Hyatt Centric Hotel & Locke Aparthotel Full time Edyn is Europe’s leading lifestyle hospitality group, creating places where people can live, work, and belong. Our brands combine thoughtful design, local connection, and warm, human service to re‑define the guest experience. Our dual‑branded property in Cambridge brings together two distinct hospitality concepts under one roof, offering guests flexibility, personality, and an authentic sense of place. The Role We’re looking for an inspiring Front Office Manager to lead the guest services experience across our dual‑branded operation in Cambridge. This role is central to how guests experience Edyn — from first contact to fond farewell. You’ll lead a passionate front office team, balance brand standards with genuine hospitality, and ensure seamless service across both brands. As Front Office Manager, you will oversee both front desks and night team operations, ensuring high levels of service, efficiency, and guest satisfaction. What You’ll Do • Lead Front Office operations across both brands, ensuring smooth, consistent, and welcoming guest experiences, • Shape a warm, inclusive service culture that reflects Edyn’s values, • Recruit, train, coach, and develop a high‑performing front office team, • Ensure brand standards and operational procedures are embedded and consistently delivered, • Partner closely with Housekeeping, Maintenance, Revenue, and Operations teams, • Proactively manage guest feedback, reviews, and service recovery, • Handle escalated guest concerns professionally and effectively, • Oversee room allocation, arrivals, departures, billing accuracy, and night audit procedures, • Manage scheduling, payroll costs, and departmental performance, • Act as a visible leader during peak periods and key guest touchpoints What We’re Looking For • Previous experience as a Front Office Manager or Assistant Front Office Manager, within a branded hospitality environment, • A natural leader who motivates teams through trust, clarity, and empathy, • Passion for guest experience and authentic hospitality, • Strong operational knowledge, including PMS systems – Opera Cloud and Mews, • Confident decision‑maker with excellent communication skills, • Flexibility to work a rotating schedule including weekends and holidays Why Join Edyn • Be part of a fast‑growing, forward‑thinking hospitality group, • Work in a design‑led, people‑first culture, • Opportunities for career progression across Edyn’s European portfolio, • Learning and development support, • Competitive salary and benefits package, • Employee benefits and hotel discounts for Locke and Hyatt brands The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong.findingedyn.com Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.

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  • Head of Nursery
    Head of Nursery
    9 days ago
    £45000–£50000 yearly
    Full-time
    Cambridge

    We are looking to appoint a passionate and dedicated Head of Nursery for our warm, welcoming nursery. The role of Head of Nursery at Joint Colleges Nursery (JCN) offers an unusual opportunity to take a senior leadership role at a not-for-profit charitable trust which is run for the benefit of its children and members. The Head of Nursery is accountable to the Management Committee and responsible for the smooth running of all aspects of the business. The Management Committee is predominantly made up of current parents, supporting the nursery and the Head with a range of expertise and experience. The Role As Head of Nursery, you will be responsible to the Management Committee for the overall leadership, performance, and development of the setting. You should nurture an inclusive and ‘family-like’ culture, whilst making operational, financial and administrative decisions to ensure the enduring success of the nursery setting. Key responsibilities include: ● Providing strategic and operational leadership across all areas of the nursery ● Ensuring full compliance with EYFS, safeguarding, and Ofsted requirements ● Leading, developing, and inspiring a team of early years practitioners ● Building strong relationships with parents, staff, and external stakeholders ● Managing occupancy, staffing, and financial performance in collaboration with the Management Committee As Head of Nursery you will, at times, be included in the child-staff ratio. This is to support staff, model best practice and build relationships with the children. About You We are seeking an experienced and committed leader who can combine strong operational discipline with a passion for early years education. We are looking for someone who is ● Passionate about early childhood education and innovative in approach ● Resilient, tenacious and steadfast in the face of challenges ● Truly dedicated to providing high quality care and learning for young children ● A brilliant communicator with children, parents, staff and external stakeholders. And has ● Strong leadership and management skills ● Excellent organisational skills and attention to detail Essential requirements ● Recognized qualifications in early years education (minimum Early Years Educator Level 3) and management. ● Proven experience in a leadership role within an early years setting (minimum of 3 years as Nursery Manager, Deputy, 3rd in charge). ● In-depth knowledge of early years legislation, including in-depth knowledge of safeguarding and child protection with relevant training or certification ● Comprehensive understanding of the EYFS and experience with OFSTED inspections or equivalent regulatory bodies. ● Strong skills in parent engagement and communication ● Extensive experience in staff mentoring and career development. ● Basic IT skills specifically in Excel and PowerPoint. Desirable ● Advanced qualifications in childcare, education, or management. ● Experience as a Designated Safeguarding Lead (DSL) or equivalent ● Experience and qualification in delivering STEM curriculum What We Offer ● The opportunity to lead a values-driven, community-focused nursery ● A high level of autonomy to shape the nursery’s direction ● 25 days holiday plus Bank Holidays (increasing by one day for each year of service to a maximum of 30 days) ● An extra day off for your birthday ● Highly subsidised childcare within the nursery (up to a free place – age dependent) ● Opportunity to join the company pension scheme ● Ongoing training and professional development ● Free home-cooked meals ● On-site parking ● Cycle to Work scheme and interest-free travel loan Safeguarding Statement Joint Colleges Nursery is committed to safeguarding and promoting the welfare of children. The successful applicant will be subject to an enhanced DBS check and appropriate safeguarding checks. Apply If you are an experienced early years leader ready to make a meaningful impact, we would love to hear from you.

    Immediate start!
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