Trabajos logistics customer service en DewsburyCrear alertas

Customer Service Advisor \n\nTemporary Opportunity\n\nWakefield - Hybrid\n\n£12.25 per hour \n\n37.5 hours p/week\n\n5 days from 7\n\n* YOU MUST BE AVAILABLE FOR AN IMMEDIATE START *\n\nWinsearch UK is currently working with a major retailer of party and gifting products to appoint several Customer Service Advisors on a temporary basis. This is a seasonal opportunity and will require flexibility from successful candidates.\n\nCustomer Service Advisor\n\n The Role: \n\nAre you passionate about helping people and creating great customer experiences? Join our friendly and supportive Customer Service team in Wakefield, where you'll be at the heart of keeping our customers happy - whether they're shopping in-store or online.\n\nAs a Customer Service Advisor, you'll handle customer queries via phone, email and live chat, making sure every customer feels heard, valued, and supported. You'll work across multiple channels, resolving issues quickly and effectively while keeping the customer at the centre of everything you do.\n\nIt is essential that you are flexible, solutions focused and, able to work in a fast-paced environment.\n\n Key responsibilities include: \n\nRespond to customer enquiries by phone, email, and live chat\n\nSupport both retail and online customers with orders, deliveries, and returns\n\nMaintain high service standards and meet performance KPIs\n\nCollaborate with colleagues across retail, logistics, and head office teams\n\nEnsure policies and processes are followed to deliver a consistent service\n\nUse sound judgement to make decisions and escalate issues when needed\n\nCustomer Service Advisor\n\nQualifications and Requirements\n\nPrevious experience in a Customer Service, Call Centre or Contact Centre environment or retail is essential\n\nExperience working in a fast-paced environment is essential\n\nConfident communicator with excellent written and verbal skills\n\nComfortable using Microsoft Outlook and Excel\n\nA team player with a positive, can-do attitude\n\nHigh attention to detail and ability to multitask\n\nExperience handling omni-channel communication (live chat, email, telephone) is a plus\n\nYou'll be part of a welcoming, people-focused business that values teamwork and customer satisfaction above all else. Full training and ongoing support are provided to help you succeed in your role and grow your skills.\n\nCustomer Service Advisor\n\nWinsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.\n\nView our latest jobs today on our website and follow us on

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £12.70 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 6 months driving experience (12 months experience is desirable)., • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS). Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 completing 8 hour shifts. This is subject to change at anytime and you will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £12.26 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.23 Sunday Evening Premium £2.46 Overtime rate Monday to Saturday (Day Shift) £15.33 Overtime rate Monday to Saturday (Evening Shift) £16.73 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Join Ocado Logistics where there are bags of possibilities. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. Once all checks are completed, you will be offer

Reporting to the Director of Operations and working closely with our Operations Manager, as the Logistics & Customer Service Administrator you will provide front-line support to our customer service team for issues relating to both orders in and out our 3PL warehouses. Luminary ROLI is looking for a

We help our customers manage their goods most efficiently using our technology and services. In this role, you'll be the first point of contact for NHS customers, helping to ensure they receive the highest standard of service and support. Maintaining customer profiles and proactively managing servic