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Job Purpose: The Workplace Experience Support Specialist is an exciting role that combines a variety of activities that have that have traditionally been performed by separate team. As a Workplace Experience Support Specialist you will deliver Exceptional Workplace and Guest Experiences to our customers. This is an opportunity to broaden your skill set to incorporate everything you will need to support our customers and to give them access to the Services they need, the Spaces they need and the Support they and the business needs to be compliant, comfortable and safe. The One Team Hub will be the focal point for access to these Services, Spaces and Support. Central to the Customer Experience and productivity in every office, the role encompasses a range of guest welcome, meeting and event management, floor management, workplace support, compliance and document and logistics and information management. Duties and Responsibilities: Guest Welcome and Support • Birmingham have dedicated Welcome teams but you may be required to support them on occasion with various guest services., • Consistently deliver exceptional customer service, anticipating the needs of both visiting clients and office-based staff, and going above and beyond to ensure their needs are met., • Maintain vigilant awareness of security procedures such as penetration tests and tailgating prevention, ensuring all guests are appropriately hosted and displaying visitor badges at all times. Room Bookings Support • Support the coordination and monitoring of client meeting room and event space bookings to ensure a seamless user experience., • Liaise with catering suppliers to support any catering requests for meeting rooms if required, providing support and guidance to those using the service. Events Operations and Support • Provide events service support including events creation, allocating the most suitable space, agreeing seating plans, room layouts with any hospitality requirements., • Ensure that 24 hour booking confirmations are sent out to all requesters/hosts for meeting room bookings where applicable., • External visitor management to maximise the event experience., • Troubleshoot client and visitor problems using research and problem-solving skills., • Working with central events team as required for multi-site events. Floor Management and Space Ownership • Carry out regular checks of meeting rooms, floors, client lounges, lobby areas and cloakrooms to ensure all client areas remain clean & tidy., • Keep abreast of the AV and IT facilities available within the building to help respond to client requests and queries., • Complete floor and meeting room checks each morning with faults reported., • Report faults and ensure all faults addressed / resolved / updated., • Act as the contact point for all services., • Carry out scheduled service hub checks across floors and replenish as necessary., • Support utilisation of smart lockers and lock and key lockers within agreed procedures. Workplace Support & Compliance Being a key part of the Workplace Experience team. Supporting the Workplace Experience Manager and or Deputy in all things facilities management. • Supporting internal and external audit and investigation activity as directed by WEM., • Supporting new joiner activities including DSE checks., • Support WEM/Deputy WEM with planned evacuation activities, coordination and checks., • Extended responsibilities for equipment safety checks and asset tag checks. Courier Management, Mail and Parcel Services • Action requests for interoffice, domestic and international couriers received through SNoW in line with agreed procedures., • Dispatch standard and tracked mail items in line with agreed procedures Print Support Services • Responding to ServiceNow Print requests for print and collection/dispatch (certain offices only)., • Supporting with print finishing requests., • Following info sec processes - electronic file deletion and securing uncollected hard copy print. One Team • Supporting and working closely with other One Team suppliers. Promote One team approach ensuring a consistent service is provided throughout all our services., • Proactive completion of ten second tasks, and coordination with the wider One team for seamless service delivery. Candidate Skills and Experience – Experience in workplace services, facilities, hospitality, or front-of-house roles – Strong customer service and communication skills, with confidence engaging at all levels – Competent in Microsoft Teams, MS Office, ServiceNow and EMS or equivalent workplace technologies. – Ability to support AV, IT peripherals, and office equipment confidently. – Well-organised and adaptable, with the ability to balance planned and reactive tasks – Adaptable, able to respond to all queries and incidents to react quickly and support the Workplace and One team. Health and Safety Responsibilities Report any deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment Work equipment and PPE to be used properly in accordance with all training received Equal Opportunities at SPS We are proud of the progress we've made in building a truly inclusive workplace where Equal Opportunity is more than a principle, it’s a commitment in action. We have an ambitious equality, diversity and inclusion approach recognising that a more diverse workforce creates a richer and more varied working environment. Diversity drives innovation and enables us to deliver the highest quality service to our clients. We welcome and encourage applications from people of all backgrounds and are committed to building a diverse and inclusive workforce that reflects the communities we serve. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.

Role: Operations CoordinatorLocation: Cradley Heath - fully site basedHours of work; 7.30am-4pm Monday to FridaySalary: £ My client are a fast growing, dynamic roofing specialist, who provide roofing solutions to residential and commercial customers throughout the Black Country and Birmingham. The Role: They are seeking an experienced and highly organised Operations Coordinator to join their core team. This is a varied, full-time position where no two days are the same. This role is crucial in ensuring that the administrative processes run smoothly and efficiently, coordinating project logistics. The ideal candidate will possess strong organisational skills, a keen eye for detail, and a proactive approach to problem-solving, contributing to the overall success of the organisation. Key Responsibilities: * • Coordinate and oversee daily office operations, ensuring all administrative activities run smoothly, efficiently, and to a high standard., • Maintain organised workflows, proactively addressing and communicating any issues or delays to keep projects on track., • Deliver exceptional customer service by managing enquiries from clients, suppliers, and staff through both telephone and written communication., • Arrange and schedule materials, skips, and scaffolding across multiple projects, ensuring timely delivery and resource availability., • Provide regular updates to customers throughout each stage of their project, ensuring clarity and confidence in the process., • Communicate daily with the Operations Manager to support planning, decision-making, and operational continuity. What We're Looking For: Proven experience in an administrative or operations management role is essential (construction/roofing experience is a big plus) Positive, enthusiastic, and self-motivated individual Confident communicator - excellent phone etiquette and communication skills, both written and verbal. Strong organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail. Ability to work independently as well as part of a team, demonstrating leadership qualities where needed. Able to handle pressure and the occasional tricky customer Willing to learn and grow with the business and be a key contributing team member Benefits:, • 20 days holiday plus bank holidays, • Stakeholder pension scheme, • Quarterly Team Events, • Free parking This is an exciting opportunity to join a fast growing company so if you wish to be considered, please email your cv to or call me on .

Join Metro – Where Innovation Meets Logistics Excellence At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a customer-focused Trade Manager to join our high-performing team based at our Birmingham Business Park HQ. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As a key leader within our Trade & Commercial team, you will drive strategic partnerships with customers, carriers, and suppliers, leveraging your expertise to negotiate competitive agreements and shape pricing strategies that maximize profitability and market share. Your role will include: • Lead strategic procurement initiatives across RFQs, long-term rate agreements, and pricing frameworks to secure competitive positioning and profitability., • Own carrier negotiations and relationship management, building strategic partnerships that deliver long-term value and align with business objectives., • Define and maintain the company’s pricing structure, ensuring consistency and market competitiveness across all trade lanes., • Develop and implement operational routing strategies aligned with commercial objectives, optimising trade flows and cost efficiency., • Provide operational teams with clear carrier options and routing guidance, enabling efficient and cost-effective bookings., • Support Key Account Directors (KAD) and Key Account Managers (KAM) with tailored trade solutions and actionable commercial insights., • Ensure compliance with company pricing guidelines, maintaining accuracy and alignment with strategic goals., • Strengthen supplier and carrier partnerships through high-level negotiations, fostering collaboration and long-term value creation., • Enhance organisational capacity and resilience to support future growth and market leadership following recent team changes., • Champion continuous improvement by leveraging data insights and market intelligence to refine procurement processes and drive margin improvement. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about logistics. You’ll need: • Industry and operational knowledge of Ocean freight - inbound, outbound, and cross trade., • An understanding of how to influence the profitability through effective pricing is preferred., • Proven ability to deliver high-quality service at a senior level, • A sharp eye for detail and understanding of its commercial impact., • Ability to work under pressure and meet tight deadlines., • Strong numerical and commercial acumen., • Excellent communication skills—both written and verbal. Experience communicating with external stakeholders and suppliers is preferred, • Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus)., • A proactive, team-oriented mindset with great time management., • Enthusiasm, flexibility, and self-motivation. Why Metro? We believe in rewarding our people. Here’s a selection of what you’ll enjoy: • Discretionary bi-annual bonus – because your success drives ours., • Health & wellness perks – including gym discounts, retail offers, and more., • Health cash plan – supporting your wellbeing., • Octopus EV car scheme – drive electric, drive smart., • Free parking – no stress, no cost., • Respectful, inclusive culture – where your voice matters., • Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: • Career Mobility & Growth – We actively promote from within and offer clear pathways to progress into senior roles or explore other departments., • Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions., • Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure., • Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving., • Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks.

Hartshorne Group Location: Walsall Contract: Fixed 2 year contract with the opportunity of a permanent position Ideal for: Post-graduates in Business Management / Business Administration. Some work-based experience required (e.g., customer service, sales support, admin, retail, operations) Are you a motivated business graduate looking to build a career in sales? Do you enjoy working with people, solving problems, and learning how businesses really operate? This is an exciting opportunity to join the Hartshorne Group team as a Graduate Trainee Truck Sales Executive, where you’ll gain hands-on experience, industry knowledge, and all the coaching you need to become a successful commercial vehicle sales professional. What you’ll be doing In this trainee role, you will learn every aspect of the truck sales process, including: · Supporting senior sales staff with quotations, product information and customer enquiries. · Building relationships with new and existing customers. · Developing a strong understanding of commercial vehicles, specifications, and customer needs. · Visiting customers alongside experienced team members. · Learning how to manage accounts, identify opportunities, negotiation to closing the sales process. · Gaining exposure to the operational side of the business to understand how our products support customers What we’re looking for? · A degree in Business Management, Business Administration, or a closely related field. · Some work-based experience (e.g. customer-facing role, business support, or sales/marketing environment, Transport/Logistics). · Genuine interest in developing a career in B2B sales. · Confident communicator with strong relationship-building skills. · Commercially minded with the ability to learn quickly. · Driven, ambitious, and eager to progress. What we offer · Full training programme with clear progression into an Area Sales Manager role. · Supportive team environment with ongoing mentoring · Competitive salary, pension and healthcare cash plan, company car, all the IT you will need. · Real career progression. Ready to accelerate your career? If you’re a business graduate with ambition, confidence, and a desire to build a long-term career in sales, we’d love to hear from you. Apply now and take your first step into the world of commercial vehicle sales.

ZKTeco Europe is looking for a Sales Coordinator to join our team in UK. ZKTeco UK is a subsidiary of ZKTeco Europe, supporting the UK market with a Customer Experience Centre and a strong network of dedicated distributors. We operate with a small, dynamic team specialising in sales, marketing, technical support, and logistics, offering a collaborative and fast‑paced working environment. The position is fully presential and requires daily attendance at our Birmingham office. RESPONSIBILITIES: Outbound Sales Support & Customer Engagement • Making outbound calls to existing customers to maintain engagement and support repeat business., • Contacting new prospects to introduce company products and identify potential opportunities., • Following up on enquiries, quotations, and lapsed customers to support sales activity., • Supporting Sales Leaders by identifying and qualifying opportunities for further development. Pipeline & Opportunity Support • Supporting Sales Leaders in building and maintaining a healthy sales pipeline., • Maintaining accurate records of customer interactions, leads, and opportunities within CRM systems., • Following up on open opportunities and quotations to maintain momentum., • Providing regular updates to Sales Leaders on customer activity and feedback. Sales Administration & Order Processing (30% of total role) • Providing day-to-day administrative support for Sales, Operations and Finance (phone and email enquiries)., • Processing quotations, orders, and customer requests accurately and in a timely manner., • Maintaining customer records and sales data within ERP systems (including SAP)., • Coordinating with internal teams to ensure orders and customer requirements are delivered correctly and on time., • Ensuring adherence to internal processes, including returns (RMA) and order procedures. Customer Service & Internal Support • Acting as a point of contact for customer enquiries and providing a high standard of service., • Providing product information, pricing, and availability in support of the sales process., • Maintaining strong working relationships with customers and internal stakeholders. Sales Support & Coordination • Supporting preparation of quotations, proposals, and customer communications., • Assisting with sales and marketing campaigns, events and initiatives as required. PROFESSIONAL EXPERIENCE, KNOWLEDGE AND SKILLS: • Previous experience in a sales or sales support role desirable., • Good computer literacy (email, MS Office, CRM/ERP systems – SAP desirable)., • Strong communication skills, both verbal and written., • Confident and professional telephone manner., • Good organisational skills and attention to detail., • Willingness to learn and develop within a sales environment., • Ability to work independently, with initiative, and as part of a small hybrid team. WHY JOIN ZKTECO UK: • Be part of a global brand with a strong European presence., • Work in a collaborative, agile team environment., • Exposure to sales, marketing, and customer engagement., • Opportunity for professional growth and development.

About Changan Changan Automobile, a prominent Chinese automotive manufacturer with a global footprint, is expanding its presence in the European market. Having established design and R&D centers in Europe since the early 2000s, Changan is now reinforcing its commitment to the region with a new European headquarters in Munich. Starting this summer, the company will launch operations across various European markets, introducing a lineup of vehicles that combine European design sophistication with cutting-edge Chinese technology. Focused on innovation and quality, Changan is excited to offer intelligent, stylish, and sustainable mobility solutions tailored to meet the needs of both Europe and the UK. About the Role We are seeking a highly organised and detail-oriented Vehicle Ordering and Operations Assistant Manager to drive the accuracy, efficiency, and continuous improvement of Changan’s vehicle management processes in the UK. You will take ownership of the end-to-end vehicle delivery journey, ensuring seamless supply from order through to customer delivery. This includes managing stock at port (including colour mix and age profile), overseeing dealer wholesale activity, and ensuring invoice and delivery accuracy. As a key contributor to the customer experience, you will ensure dealers and customers receive timely, accurate updates on vehicle status and delivery timelines. Acting as the in-house “super user” for the vehicle ordering system, you will manage all internal and fleet vehicle orders while serving as the primary liaison between the dealer network, internal stakeholders, and the IT development team. Your work will directly influence vehicle availability, dealer satisfaction, and operational performance as we scale our UK operations. This role works cross-functionally with Finance, Logistics, Sales, IT, and dealer partners to drive process optimisation, data integrity, and exceptional service standards. Requirements Qualifications: • Bachelor’s degree in Business, Operations, Logistics, Supply Chain, IT or a related field, • Minimum of 5+ years’ experience in automotive operations, sales operations, network management or commercial analysis roles Skills we are looking for: • Excellent organisational skills and attention to detail, • Strong cross-functional communication and stakeholder management, • Confident in delivering training and system support, • Comfortable working in a fast-paced, evolving environment, • Proactive mindset with a continuous improvement focus, • Strong data analysis and problem-solving capabilities, • Own and manage the end-to-end vehicle ordering process for all internal and fleet vehicle orders across the UK, ensuring complete accuracy., • Monitor and manage stock profiles to minimise aged stock at port and across the dealer network., • Serve as the in-house super user for the vehicle ordering system, providing expert support to internal and external stakeholders., • Analyse ordering data to identify trends, bottlenecks, and errors, driving continuous process improvement., • Collaborate with IT to identify, define, and prioritise system enhancements and functionality improvements., • Support User Acceptance Testing (UAT) for new system releases and updates., • Provide timely first-line support to dealer network partners for ordering system queries., • Develop and deliver training sessions and user documentation to improve system adoption and efficiency., • The opportunity to help design and scale a brand-new vehicle ordering function for a global automotive brand entering the European market., • A culturally enriching role with the opportunity to build something monumental., • A diverse, multinational team., • Start-up energy within secure corporate structures., • Competitive, rewarding compensation package, based on your qualifications and experience. If you are selected for an interview, our recruitment team will contact you directly. Unfortunately, due to the high volume of applications, we are unable to inform the candidates who are not shortlisted or provide specific feedback.

Area Sales Executive roles Nationwide! We are recruiting Area Sales Executives and Managers for our renowned logistics client. These roles are available nationwide and require travel, so a valid driving license is essential. Interview Process • Telephone and Video Interview: Initial interview with one of the Flourish team., • Face-to-Face Interview: One-stage interview Compensation • Basic Salary: £28k-£38k (DOE), • Uncapped Commission: Double basic, with realistic £75k OTE, • Car Allowance or Company Car: £4500 Your Role As part of the Network Sales Team, your main goal is to achieve individual sales targets for volume and revenue, aligning with the business strategy. You'll generate your own leads and develop a pipeline to convert into new clients within a defined area. Key Responsibilities • Prospecting: Build and develop a personal pipeline to meet monthly, quarterly, and annual targets., • KPI Achievement: Meet all set KPIs and productivity targets., • CRM Management: Record and manage sales activities through the CRM system., • Client Onboarding: Ensure timely onboarding of new clients to meet go-live dates., • Customer Service: Ensure new clients understand customer service processes and have the necessary tools and contacts., • Performance Monitoring: Monitor new clients' performance to ensure they meet profile expectations within 4 weeks of go-live., • Client Handover: Prepare new clients for handover within 6 weeks of trading., • Issue Resolution: Resolve escalations and account queries., • Collaboration: Work with local operations teams to promote new client awareness and ensure service levels are met. Required Knowledge and Experience • Communication Skills: Excellent verbal and written communication skills., • IT Proficiency: Good knowledge of Microsoft Office., • Self-Motivation: Passion for exceeding targets., • Teamwork: Ability to work independently and as part of a team., • Sales Experience: Not required but beneficial. Experience will unlock the opportunity to apply for an Area Sales Manager role with a basic salary of up to £40k., • Driving License: Must have a valid driving license. People Skills • Organised and Proactive: Energetic and driven to succeed., • Problem-Solving: Creative skills in negotiation and conflict resolution., • Relationship Building: Ability to forge strong relationships with internal stakeholders., • Customer Focused: Competent negotiation skills and ability to adapt to different styles and behaviours. What's on Offer • People Development: Strong onboarding and development programs to set you up for success., • Team Culture: A supportive and collaborative team culture that values social interactions and teamwork., • Merit-Based Progression: All progression is based on merit and performance, driven by the individual with support from managers. It really is what you make it., • Growth Opportunities: For those without experience, the opportunity to grow into the Area Sales Manager role within 12-18 months based on performance., • Performance Coaching: Access to coaching for mental health, CBT, nutrition, sleep, and habit tracking to improve performance and keep you at your best. Benefits • Free digital GP service for all colleagues and their families., • Access a portion of your earned income before payday., • Free basic Will and discounted partner mirror Will for all colleagues., • Cycle to Work scheme., • Employee Assistance Programme with free counselling., • Company-funded Life Assurance., • Flexible working hours., • Great career progression., • Up to 26 days holiday + bank holidays., • Voluntary flexible benefits at discounted corporate rates. Additional Qualities • Passion for Sales: A strong desire to smash targets and excel in sales., • Confident Calling Ability: Comfortable and confident making calls to potential clients., • Resilient: Able to handle rejection and keep pushing forward., • Driven and Motivated: Self-driven with a strong motivation to succeed., • Remote Work: Able to work confidently and effectively in a remote setting. We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply our reach out to one of our talent team to progress your application and journey with us.

Trade Manager - Ocean Freight Pricing Birmingham Full-time, permanent £45k - 60k depending on experience Bi-annual bonuses Health plan Free parking We have been retained by our client, a large SME global Freight Forwarder with huge growth plans, to recruit an experience Ocean Freight Pricing Specialist to become their Trade Manager. If you want an interview, you will need to send your CV to us so we can represent you. Using cutting-edge technology and driven by passionate people, our client delivers world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a customer-focused Trade Manager to join their high-performing team based at the Birmingham Business Park HQ. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As a key leader within the Trade & Commercial team, you will drive strategic partnerships with customers, carriers, and suppliers, leveraging your expertise to negotiate competitive agreements and shape pricing strategies that maximize profitability and market share. Your role will include: · Lead strategic procurement initiatives across RFQs, long-term rate agreements, and pricing frameworks to secure competitive positioning and profitability. · Own carrier negotiations and relationship management, building strategic partnerships that deliver long-term value and align with business objectives. · Define and maintain the company’s pricing structure, ensuring consistency and market competitiveness across all trade lanes. · Develop and implement operational routing strategies aligned with commercial objectives, optimising trade flows and cost efficiency. · Provide operational teams with clear carrier options and routing guidance, enabling efficient and cost-effective bookings. · Support Key Account Directors (KAD) and Key Account Managers (KAM) with tailored trade solutions and actionable commercial insights. · Ensure compliance with company pricing guidelines, maintaining accuracy and alignment with strategic goals. · Strengthen supplier and carrier partnerships through high-level negotiations, fostering collaboration and long-term value creation. · Enhance organisational capacity and resilience to support future growth and market leadership following recent team changes. · Champion continuous improvement by leveraging data insights and market intelligence to refine procurement processes and drive margin improvement. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about logistics. You’ll need: · Industry and operational knowledge of Ocean / Sea freight - inbound, outbound, and cross trade. · An understanding of how to influence the profitability through effective pricing is preferred. · Proven ability to deliver high-quality service at a senior level · A sharp eye for detail and understanding of its commercial impact. · Ability to work under pressure and meet tight deadlines. · Strong numerical and commercial acumen. · Excellent communication skills—both written and verbal. Experience communicating with external stakeholders and suppliers is preferred · Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus). · A proactive, team-oriented mindset with great time management. · Enthusiasm, flexibility, and self-motivation. Rewards This company believes in rewarding their people. Here’s a selection of what you’ll enjoy: · Discretionary bi-annual bonus – because your success drives the success of the company. · Health & wellness perks – including gym discounts, retail offers, and more. · Health cash plan – supporting your wellbeing. · Octopus EV car scheme – drive electric, drive smart. · Free parking – no stress, no cost. · Respectful, inclusive culture – where your voice matters. · Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: · Career Mobility & Growth – our client actively promotes from within and offers clear pathways to progress into senior roles or to explore other departments. · Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions. · Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure. · Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving. · Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks. Apply directly with your CV for an initial conversation - we have been retained by the organisation as their trusted recruitment partner, and can support you through the process to success.

The Company Lioncroft has an exciting opportunity for an experienced Operations Manager to join a dynamic and growing team within a leading wholesaler in the Midlands. This role is ideal for inspirational leaders with a strong operational background within wholesale, retail, grocery, B2B, or B2C environments. If you're commercially minded, passionate about customer service, and thrive in a fast-paced, results-driven environment, this is the perfect opportunity for you. The role A high-performing operations leader with experience in fast-paced environments, able to manage multiple priorities while maintaining a strong customer focus. Brings proven problem-solving ability and confident team leadership, alongside a track record of improving and challenging existing processes. Ideally has a background in transport, logistics, or dispatch, with a solid understanding of delivery operations and last-mile execution. Main Duties • Manages the team to ensure all operating procedures are fully complied with and all KPIs are consistently met., • Customer Service; act as the primary point of contact for all delivery-related queries and resolve any delivery issues promptly, ensuring exceptional service delivery., • Responsible for the effective planning of the team to maximize productivity & reacts swiftly to challenges & spikes in workload., • Actively manages and develops the performance of the team – ensures the team are trained and supported as required as well dealing with performance issues in a timely fashion., • Takes proactive ownership of fleet maintenance & compliance across all vehicles. Desired Behaviours • Communicates effectively., • Challenges self and others to improve performance., • Takes the initiative to make decisions confidently and proactively., • Takes ownership of actions, driving them to completion, • Works at pace to consistently achieve or exceed targets., • Embraces change and adapt quickly., • Maintains high levels of energy and enthusiasm even in difficult times., • A natural leader with a strong ability to inspire and manage a team, driving performance, and customer satisfaction., • Ability to plan, prioritize, and react swiftly to changes in workload and unexpected challenges.

Dynamics Customer Services Functional Consultant – Dynamics CE Consultant, Dynamics CE Functional Consultant, D365 CE Functional Consultant, Dynamics 365 CE Functional Consultant, Dynamics CRM Functional Consultant, MS Dynamics Functional Consultant, D365 Sales, D365 CE Sales, Customer Service, power apps, power automate, D365 CE, D365 CRM, Power Platform, Field Service, D365 CE Field Service – Permanent – Remote - UK - £60K - £65K per annum Our leading logistics organisation, based near Birmingham, are embarking on a UK and European wide Dynamics 365 CE programme of work. They are looking to hire a locally based D365 CE Consultant who has a strong background with the Sales module and ideally some experience working with Customer Service and/or Marketing This full time, permanent position requires onsite presence and is offered on a hybrid basis with a sensible and flexible approach to start/finish times. Key Skills & Experience: • Strong background working as a D365 CE Functional Consultant, • Experience working with Sales module within D365, • Excellent communication and an ability to liaise with stakeholders of all seniorities, • Understanding of Power Platform – Power Automate and Power Apps in particular, • Any experience with Azure Services, PowerBI and Customer Insights would be a bonus! Main Responsibilities: • Facilitate design workshops, grasp the client's business processes and goals, and capture requirements, • Collaborate with technical teams to ensure these designs and integrations are implemented successfully, • Lead workshops with users to help ensure high adoption rates, • Provide continuous improvement recommendations Location: Birmingham Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position, we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: .

Supply Chain Analyst Fixed Term - 18 month contract Birmingham - hybrid Company Overview We’re ZEISS Vision Care UK, based in Birmingham; an exciting place to work, where individuals make a real difference every day. As part of ZEISS Group we are an international leader in the field of optics, with over 46,000 employees across 50 countries around the globe. As the branded leader in lenses, we offer premium and pioneering products, innovation is at the heart of everything we do. Our brand enhances the lives and vision of millions of people around the world. In fact, 2 people every second put their trust in ZEISS lenses. The Supply Chain Analyst for Vision Care will play a critical role in optimizing and managing the supply chain operations to ensure the efficient flow of products, materials, and information. This position involves analyzing supply chain data, identifying opportunities for improvement, and implementing strategies to enhance operational performance, reduce costs, and improve customer satisfaction. The analyst will collaborate across departments, including customer care, operations, finance and commercial, to drive data-driven decision-making and ensure alignment with ZEISS’s corporate values. Key Responsibilities Data Analysis & Reporting • Analyse supply chain data to identify trends, inefficiencies, and opportunities for improvement., • Develop and maintain dashboards and reports to monitor key performance indicators (KPIs), such as inventory levels, lead times, and service levels., • Supply Chain lead for End to End weekly reporting and monitoring processes., • Provide actionable insights to support strategic decision-making., • Key support to Supply Chain Manager on Supply Chain Processes including customs management and inbound logistics. Inventory and Order Management • Monitor inventory levels to ensure optimal stock availability while minimizing excess and obsolescence., • Order management lead for lens cleaning products. Also setup of processes for new customers and new skus., • Support Supply Chain Business Partner with supply planning, inbound logistics and warehousing at 3PL., • Collaboarate with stock room on order generation process., • Support the Supply Chain Team with demand planning activity. Process Optimization • Identify bottlenecks and inefficiencies in supply chain processes and recommend improvements., • Implement lean principles and other methodologies to streamline workflows and reduce costs. Collaboration & Communication • Work closely with cross-functional teams, including customer care, operations, finance, commercial and marketing, to align supply chain operations with business goals., • Act as a liaison between final mile logistics provider (DX) and Customer Care Team to ensure smooth communication and coordination with ECP customers. Risk Management • Assess supply chain risks and develop contingency plans to mitigate disruptions., • Support Supply Chain Business Partner with ensuring Quality Management Systems are up to date for Supply Chain Team., • Monitor supplier performance and ensure compliance with quality and delivery standards. Technology & Systems • Utilize supply chain management software and tools to enhance operational efficiency., • Support the integration of new technologies and systems to improve data accuracy and decision-making. Essential Criteria • Strong analytical and problem-solving skills., • Familiarity with supply chain software (e.g., SAP), • Proficiency in data analysis tools (e.g., Excel, Power BI)., • Excellent communication and collaboration abilities., • Knowledge of inventory management, demand forecasting, and logistics operations. Desirable Criteria • Familiarity with lean principles, Six Sigma, or other process improvement methodologies. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in the UK & Ireland. Our Customer Service and Asset Specialist plays a critical role in protecting Tosca’s asset base while delivering exceptional customer experience across the UK & Ireland region. This role combines customer relationship management, operational accuracy and asset governance to ensure contract compliance, financial integrity and sustainable pooling performance. You act as the operational owner of assigned customer accounts, ensuring data accuracy, asset visibility and proactive issue resolution while strengthening long-term customer partnerships. Success in this role requires strong attention to detail, commercial awareness, personal accountability and a consistently positive, solution-focused approach. Responsibilities Customer Relationship Management • Act as the primary operational point of contact for assigned UK & Ireland customers., • Build trusted, professional relationships that support long-term partnership., • Manage customer queries efficiently in line with SLAs, ensuring high service standards., • Proactively anticipate potential issues and resolve them before escalation., • Lead onboarding and customer system training to ensure confidence and autonomy., • Support customer performance review meetings by providing accurate data and operational insight., • Act as an internal advocate for customers while protecting Tosca’s commercial and asset interests. Account Administration & Order Management • Own end-to-end order processing accuracy for assigned accounts., • Ensure stock declarations and balance updates are completed accurately and on time., • Perform structured period-end checks to ensure billing accuracy and resolve discrepancies prior to invoicing., • Maintain accurate and compliant Customer Master Data across systems., • Support credit control processes through timely dispute resolution and validation of account data., • Safeguard revenue through disciplined data entry and validation processes. Asset & Stock Control • Take ownership of asset accuracy and stock integrity across assigned accounts., • Monitor stock movements and analyse asset flows to identify discrepancies or risk trends., • Lead and coordinate customer stock audits, ensuring timely reconciliation and follow-up actions., • Escalate asset variance risks with clear recommendations for resolution., • Actively contribute to reducing asset loss and improving asset turns., • Support contract compliance by ensuring asset movements align with agreed commercial terms. Digitalization & Continuous Improvement • Promote adoption of Tosca’s digital tools and self-service platforms., • Identify opportunities to streamline processes and reduce manual activity., • Contribute to workflow optimization initiatives across Customer Service and Asset functions., • Provide structured feedback on system enhancements based on operational insight., • Support continuous improvement initiatives that enhance efficiency and customer experience. Cross-Functional Collaboration & Quality Support • Work collaboratively with Supply Chain, Operations, Sales, Finance and Quality teams., • Escalate and support resolution of service or quality issues in a structured manner., • Contribute to root cause analysis and corrective action processes., • Maintain clear and professional internal communication to support operational continuity. Knowledge, Skills & Abilities Essential • Strong attention to detail and high levels of data accuracy., • Demonstrated ownership mindset with accountability for results., • Ability to manage customer queries with professionalism and efficiency., • Strong analytical capability with confidence working with numerical data., • Ability to manage multiple priorities while maintaining accuracy., • Strong written and verbal communication skills., • Positive, solution-focused approach to problem solving., • Proficiency in Microsoft Office, particularly Excel., • Fluency in English (written and spoken). Experience • 2 to 5 years’ experience within Customer Service, Account Management, Order Management or Asset Control., • Experience operating within a B2B, logistics, pooling or supply chain environment preferred., • Experience working with KPIs, SLAs and performance metrics., • Experience using CRM or ERP systems., • Exposure to billing validation, reconciliation or audit processes advantageous. Skills • Strong organizational and time management capability., • Structured and methodical working style., • Ability to analyse trends and identify discrepancies., • Confident problem-solving ability., • Resilient under pressure with strong prioritization skills., • Effective cross-functional collaboration capability., • Clear and confident communicator. What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

• Hybrid role split roughly 50/50 between:, • Service Operative:, • 4 day week – 38 hours per week, 9.5hrs per day (Monday – Thursday)., • Must have a MANUAL driving licence., • Working nationwide with overnight stays., • Report for work Monday morning 7am, Service team travel together in works van to hospital site, travel back Thursday afternoon, finish 5pm., • Exchanging old curtains for new curtains in hospitals., • Overnight stay inconvenience payment £25 per night., • Overnight stays include Evening meal and breakfast (Premier Inn)., • Occasionally Overtime – weekday and Saturday paid @ 1.5x, Sundays paid at 2x, • Warehouse Operative:, • 5 Day week – 38 hours per week, • Desirable to have counterbalance Forklift licence – (willing to send on training course if the right person), • Shift times - whilst training 7:00am – 3:00pm, when trained 9:00am – 5:00pm, • Data entry and Order progression on company ERP system., • Goods In – Receiving, physical and data entry on ERP system., • Goods In Inspections., • Goods out – Dispatching finished goods., • Booking Couriers using online portals., • Occasionally Overtime – weekday and Saturday paid @ 1.5x, Sundays paid at 2x. The Service / Warehouse Operative is responsible for the delivery of services and projects at hospital sites nationwide. This includes installations, exchanges, surveys, trials, and adaptations. This role ensures that all services are delivered to the highest standards of quality, safety, and compliance, whilst maintaining excellent communication with colleagues and customers. Closely liaising with customers and engaging in problem solving with hands-on involvement every day. The Service / Warehouse Operative plays a central role in upholding service standards, supporting business growth, driving continuous improvement, and strengthening the companies reputation for reliability and professionalism. The Service / Warehouse Operative will provide valuable assistance to the Distribution Production Planner role. Supporting on a daily basis and providing holiday cover for all warehouse duties with the exception of production planning. Service Oversight • Delivery of all service jobs ensuring tasks are performed effectively and completed on time., • Act as the primary point of contact for customers when on site working alone resolving issues promptly., • Ensure all work comply with the companies quality standards, customer requirements, and health & safety regulations., • Working to recognised Standard Operating Procedures (SOPs) and safe working practices., • Liaise directly with customers to confirm schedules, manage expectations, and ensure service satisfaction., • Conduct detailed and accurate site surveys for new opportunities and existing clients., • Support implementations at new customer sites, ensuring compliance with internal procedures and quality standards., • Deliver product demonstrations for customers and support training and inductions for new subcontractors. Reporting & Documentation • Maintain accurate project records, reports, and handover documentation., • Ensure all installation-related documentation is complete, accurate, and shared effectively across departments for smooth handovers. Warehouse Oversight • Process and transact customer orders – EFACS, • Organise daily courier dispatch - using service providers booking portal., • Organise palletised dispatch liaising with Customer Servies and service providers., • Operate a counterbalance Forklift – loading and unloading deliveries and dispatch., • Maintain accurate goods received and Inspection records., • Maintaining warehouse LEAN 6S standards, ensuring an efficient work environment., • Various EFACS warehouse stock transactions, including but not limited to:- conversions and mixed box processing., • Stock take reporting accurate inventory information., • Maintenance duties – daily weekly checks Health, Safety & Compliance • Comprehend service-related health & safety documentation, including risk assessments, incident reports, and Toolbox Talks., • Oversee recycling and waste management activities, ensuring curtains are returned, sorted, and baled appropriately; collate and share recycling data internally., • Ensure Waste Transfer Notes and all environmental documentation are valid, accurate, and compliant with current regulations. Logistics & Vehicle Management • Manage the company van, ensuring cleanliness, maintenance, and scheduling of internal checks., • Undertake forklift duties as required. Continuous Improvement • Identify and implement opportunities to improve service delivery processes, subcontractor performance, and customer outcomes., • Actively contribute to Continuous Improvement initiatives across service delivery and operations., • Collaborate closely with Operations, Commercial, and Customer Service teams to ensure seamless project delivery. Essential • Full, clean UK manual driving license, • Good organisation, time management, and administrative skills, • High attention to detail and accuracy, • Good working knowledge of Excel, • Strong interpersonal and communication skills, with the ability to engage confidently with customers, contractors, and internal teams, • Forklift license (counterbalance) Desirable • Customer-facing or field-based experience, particularly in a healthcare or clinical environment Familiarity with waste management, recycling processes, or environmental compliance documentation

McDermotts is a nationwide civil engineering and groundworks business based in Birmingham, who are successfully expanding their Principal Contracting portfolio, with aspirations to go further. We're a family founded business that still operates with the customer focus and values we started with. Construction is our passion, and we believe that the industry can provide rich and rewarding experiences. When you engage with McDermotts, you are not just joining a team, you become part of our family. Our culture is built around supporting each other and working together to achieve success. McDermotts is an equal opportunities employer, and we value diversity. Role & Responsibilities: • Manage the transport team in the allocation and prioritising of workload to increase efficiency, • Effective and regular liaising with all other relevant departments to ensure efficiency across our projects;, • Ensure vehicle fleet is managed effectively i.e. vehicle compliance and vehicle servicing checks etc. and where necessary escalating any identified issues and recommending resolution at Director level, • Assist the admin team in order for them to maintain records and systems to ensure that the vehicle/s are not overloaded, • Ensuring that our vehicles are maintained properly, including the inspection of vehicles at the appropriate time and implementing actions to remedy any defects found, • Motivate the team to understand of all legislative requirements is communicated across the team, • Ensure that all authorised vehicles will be kept at the authorised operating centre(s) when not in use, • Notifying the relevant traffic commissioner of any changes to licence(s) or drivers etc. that are necessary, • Actively develop the Transport team in increasing engagement, communication and people development, • Manage and collate necessary information and documentation to apply for (and maintain) FORS accreditation., • In order to be successful in this role you must have:, • At least two years’ experience in a similar logistics role, • Experience of FORS accreditation and going through this audit process, • Experience of managing HGV fleet, • Experience in Construction Logistics, • Experience working with Tipper / plant movement, • Experience of managing an operators licence, • Ideally some experience in the construction materials sector, • Working knowledge of health and safety legislation relevant to the workplace, • Strong computer skills – including Microsoft Word, Excel and Outlook as a minimum, • The ability to follow and provide clear instructions, • Transport Manager CPC National Qualification., • Be proactive in getting to understand the wider business objectives, and in line with this, look for and contribute ideas to increase efficiency and improve service, • Proactively contribute to the long-term resource planning of the Transport Department with regard to assets and people resource (recruitment), • Proactively seek to understand the financial performance of the operation and take ownership for addressing inefficiencies which impact on the departments P&L, • Communicate with confidence to a wide range of stakeholders and be capable of working within a team as well as individually, • Take the lead in resolving unforeseen problems as they arise ensuring appropriate resolution of these to utilise the learning to plan for future similar scenarios Job Types: Full-time, Permanent Benefits: • Company pension, • Employee discount, • Free parking, • Health & wellbeing programme, • On-site parking, • Store discount Schedule: • Day shift, • Monday to Friday Experience: • Microsoft Office: 5 years (required), • Working with Plant: 5 years (required), • Construction: 3 years (required) Licence/Certification: • Transport Manager CPC (required), • HGV Licence (preferred) Location: • Birmingham (required) Work Location: In person

Join Metro – Where Innovation Meets Logistics Excellence At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a customer-focused Pricing Specialist professional to join our high-performing team based at our Birmingham Business Park HQ. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As part of our Trade & Commercial team, you’ll be building and maintaining strong relationships with customers, carriers, and suppliers to negotiate and confirm rates effectively. Your role will include: • Managing customer quotations through varying methods, including email and online portals., • Supporting with all aspects of ocean pricing including imports, exports and cross trade., • Negotiating rates with carriers, hauliers and suppliers; confirming equipment availability and agreeing prices where no tariff exists to ensure cost-effective solutions., • Preparing and submitting customer quotations and proposals ., • Creating and issuing quotations using our in-house system., • Communicating with customers to follow up on quotes and obtain feedback to measure, analyse and circulate to the relevant teams, adjusting pricing where possible to ensure we secure opportunities., • Collaborating with ocean freight operational teams to ensure smooth handover of secured shipments., • Monitoring and reporting on the success and failure rates of quotations to management., • Developing strong relationships to deliver exceptional customer service., • Producing strategic tariffs as needed to support efficient workload management, ensuring they remain current and relevant., • Keeping up to date with carrier websites and notifications., • Promoting continuous improvement, • Any other delegated tasks deemed reasonable as assigned by the reporting manager in line with department growth. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about logistics. You’ll need: • Industry and operational knowledge of Ocean freight - inbound, outbound, and cross trade., • An understanding of how to influence the profitability through effective pricing is preferred., • Proven ability to deliver high-quality service., • A sharp eye for detail and understanding of its commercial impact., • Ability to work under pressure and meet tight deadlines., • Strong numerical and commercial acumen., • Excellent communication skills—both written and verbal. Experience communicating with external stakeholders and suppliers is preferred, • Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus)., • A proactive, team-oriented mindset with great time management., • Enthusiasm, flexibility, and self-motivation. Why Metro? We believe in rewarding our people. Here’s a selection of what you’ll enjoy: • Discretionary bi-annual bonus – because your success drives ours., • Health & wellness perks – including gym discounts, retail offers, and more., • Health cash plan – supporting your wellbeing., • Octopus EV car scheme – drive electric, drive smart., • Free parking – no stress, no cost., • Respectful, inclusive culture – where your voice matters., • Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: • Career Mobility & Growth – We actively promote from within and offer clear pathways to progress into senior roles or explore other departments., • Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions., • Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure., • Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving., • Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks.

Core Responsibilities: 1. After-sales Service Strategy Development: Develop after-sales service strategies tailored to European market characteristics, establishing service standards that meet or exceed local customer expectations while ensuring operational efficiency., 2. Service Network Development and Management: Expand and manage a network of authorized service centers and partners across European markets, establishing service level agreements (SLAs) and monitoring performance metrics., 3. Technical Training and Capability Building: Design and implement training programs for service personnel to ensure consistent quality in after-sales service delivery., 4. Spare Parts Planning and Logistics Management: Coordinate spare parts supply chain operations (including central warehouse), optimizing inventory levels to ensure parts availability while minimizing working capital requirements., 5. Customer Experience Optimization: Establish customer feedback mechanisms, analyze service satisfaction data, and drive improvement initiatives to enhance overall customer experience. Job Requirements — UK: 1. Education: Bachelor's degree or higher in Automotive Engineering, Mechanical Engineering, Business Administration, or related fields; technical certifications advantageous., 2. Work Experience: Minimum 5 years' experience in automotive after-sales service or customer service operations, with at least 3 years in UK markets. Experience with new energy vehicle service operations preferred., 3. Language Proficiency: Fluent English as working language (Chinese is a plus)., 4. Technical Knowledge: In-depth understanding of automotive systems, particularly electric vehicle technology, battery management systems, and intelligent cockpit features., 5. Regulatory Knowledge: Familiarity with European automotive regulations, warranty laws, consumer protection standards, and environmental requirements, with particular emphasis on UK regulations., 6. Additional Requirements: Strong problem-solving skills with ability to diagnose technical issues. Experience in service network development and partner management. Data-driven approach to service operations optimization. Customer-centric mindset with commitment to service excellence., 7. Willingness to business travel. Thank you for considering joining our team! We look forward to hearing from you and hope you become a part of our company. If you are interested in the position, please apply now or send your resume to . We are excited about the possibility of working together to create a bright future!

Join Metro – Where Innovation Meets Logistics Excellence At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a customer-focused Ocean Export professional to join our high-performing team based at our Birmingham Business Park HQ. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As part of our Ocean Export Customer Services team, you’ll be the heartbeat of our international freight operations, ensuring goods travel smoothly across borders and oceans. Your role will include: • Building strong relationships with customers to deliver outstanding service., • Coordinating timely freight movement with complete and accurate documentation., • Arranging haulage with shipping lines and ensuring dispatch readiness., • Managing invoicing and document checks with precision., • Resolving queries quickly and professionally., • Communicating clearly with overseas agents, suppliers, and customers., • Navigating ERP and SAP systems to support client operations., • Taking ownership of your development and staying ahead in your field. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about logistics. You’ll need: • Solid knowledge of ocean freight operations., • A sharp eye for detail and understanding of its commercial impact., • Ability to work under pressure and meet tight deadlines., • Strong numerical and commercial acumen., • Excellent communication skills—both written and verbal., • Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus)., • A proactive, team-oriented mindset with great time management., • Enthusiasm, flexibility, and self-motivation. Why Metro? We believe in rewarding our people. Here’s a selection of what you’ll enjoy: • Discretionary bi-annual bonus – because your success drives ours., • Health & wellness perks – including gym discounts, retail offers, and more., • Health cash plan – supporting your wellbeing., • Octopus EV car scheme – drive electric, drive smart., • Free parking – no stress, no cost., • Respectful, inclusive culture – where your voice matters., • Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: • Career Mobility & Growth – We actively promote from within and offer clear pathways to progress into senior roles or explore other departments., • Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions., • Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure., • Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving., • Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks.

An exciting new 18t Driver opportunity at DX! All about you You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities! Role summary: To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensur...

Position: Refrigeration Design Engineer (Industrial Refrigeration) Contract: Permanent, Full Time Location: Remote - Based anywhere in the UK (Head office is based in Leicestershire) Salary: up to £75K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration – Food/FMCG, Cold Storage & Logistics, Data Centre PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK with headquarters based in Leicestershire. Due to team expansion and winning new projects, we are seeking an Industrial Design Engineer with a background in Ammonia, CO2 Systems, Industrial Cooling Technologies &/or Industrial Refrigeration to support business requirements and oversee key projects. This is a remote working role with occasional attendance at the Leicester office will be required as will site visits and site surveys. The Role: To design and propose industrial refrigeration systems for food manufacturing facilities and logistics cold storage centres. Detailing costs and designs to customers while meeting legislative and customer-specific requirements. To create comprehensive designs from initial briefs and/or drawings, whilst adhering to the latest company and industry standards. Produce detailed design work, consisting of but not limited to: cold room and facility heat load calculations, equipment selections, pumped circulation system design, P&ID development and approvals, concept design presentations, sales stage design applications, engineering specification sheets, pipework isometric drawings, and pipe sizing for ammonia refrigeration systems. This is a remote working role, but attendance at the Leicester office will be required as will site visits, surveys, and client presentations. Main Responsibilities • Carry out site surveys where required, • Generate and update enquiry bank, • Attend customer scoping and design meetings where required, • Produce initial outline design/scope, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • Produce detailed design post sales stage and convert into live project for delivery team, • Conduct heat load calculations, produce engineering sheets and pipework isometric, • drawings, equipment selections and pipe work sizing, • Produce supplier/sub-contractor enquiries for quotations, • Produce data for Design of Contracts project handover including: Equipment/supplier/sub-contractor procurement schedule, identify PED category of system and inform compliance team if CAT 4, calculate system refrigerant charge, produce high level program of works and high level phasing with support of delivery team, • Raise Contract Approval Form to enable project to be booked on system, • Mark up drawings and issue to CAD department to produce, • Attend site at least once during project installation period, to carry out design review, • Assist PM during delivery phase for design queries, • Maintain excellent service levels at all times, ensuring a “first Class” service to all customers, • Take on projects as and when required and see them through to successful completion Financial • Produce estimates in line with customer budgets and to agreed company margins, • Produce formal scope of works and formal quotations, • Assist CM with project variation design and costs All contracts over £500k to have contract/design review with senior member of staff, • To identify means of generating extra revenue through new initiatives (forward thinking) People • One to one session with line manager once a quarter, • To treat other colleagues, managers, customers and other stakeholders equally and with courtesy and respect at all times, • Where possible - to assist others with tasks that may be outside of the scope of your role, • To assist with coaching other colleagues/managers, for cross training purposed in your area of expertise Compliance • Ensure that all relevant company and legislative policies and best practices are adhered to and always maintained, • Inform the relevant Manager of non-conformances and ensure that corrective action is taken, • Ensure compliance with all procedures throughout within your remit, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • To ensure Refrigeration industry codes and standards are upheld, • To comply with environmental policies and putting forward new ideas for, • improving environmental efficiencies., • Adhere to Group H&S procedures with due regard for business constraints and efficiency

FIELD SERVICE ENGINEER - PERMANENT POSITION We are currently recruiting for a hands-on Field Service Engineer to support the deployment, maintenance, and optimization of an advanced vision-based Real-Time Location System (RTLS) across customer sites throughout the UK logistics sector. This customer-facing role combines installation, commissioning, fault finding, and ongoing technical support for cutting-edge AI-powered camera systems designed to improve operational safety and productivity in industrial environments. As a Field Service Engineer, you will work directly on customer sites, carrying out equipment installation, system configuration, diagnostics, preventative maintenance, and troubleshooting activities. You will act as a key technical contact for customers, ensuring systems operate reliably while delivering a high standard of service and support. The role offers exposure to advanced technologies including computer vision, AI-driven tracking systems, industrial networking, and safety solutions. You will work closely with internal engineering, product, and commercial teams, providing valuable field feedback to support continuous product improvement. This is a varied and highly practical role involving regular UK travel, customer interaction, and opportunities for long-term technical development as the business continues to grow. Key Responsibilities: • Install, configure, test, and commission RTLS hardware and software systems at customer locations., • Carry out on-site fault finding, diagnostics, and repairs to ensure maximum system uptime., • Provide first-line and second-line technical support to customers both remotely and on-site., • Perform preventative maintenance, system health checks, and performance optimisation activities., • Support customer training and handovers following installation and commissioning., • Work closely with customers to resolve technical issues quickly and professionally., • Assist with system upgrades, software updates, and configuration changes., • Complete service reports, installation documentation, and technical records accurately., • Support technical demonstrations and occasional trade show or customer event activities., • Collaborate with engineering and product teams to escalate recurring issues and provide field feedback., • Ensure all work is completed in line with health & safety and site compliance requirements., • Travel regularly across the UK to support customer sites as required. Skills & Qualifications: • 2+ years of experience in a Field Service Engineer, Service Technician, Installation Engineer, or similar technical role., • Degree, HNC/HND, apprenticeship, or equivalent qualification in Engineering, Electronics, Electrical Engineering, Mechatronics, or a related discipline., • Strong hands-on electrical, electronic, or electro-mechanical troubleshooting skills., • Experience working with industrial systems, CCTV/camera systems, networking, automation, or related technologies would be advantageous., • Interest in technologies such as computer vision, AI systems, RF technologies, and industrial safety applications., • Ability to diagnose and resolve technical faults independently in customer-facing environments., • Strong organisational and time-management skills with the ability to manage multiple service activities., • Comfortable working independently and travelling regularly to customer sites., • Excellent communication and customer service skills., • Good working knowledge of IT systems and networking principles., • Experience with Linux and Python would be beneficial but not essential., • Full UK driving licence and willingness to travel extensively across the UK., • Fluent in English, both written and spoken. The Offer: • A permanent, full-time employment contract, • A salary & benefits package commensurate with experience Please send over your CV to or call me on +32 (0) 3 318 00 74. As always, we are open to recommendations, so please feel free to pass this on to other suitable candidates.

* * SALARY:Starting from 58,732.80 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Permanent, 35 hours per week CLOSING DATE: 27/05/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. Shape the future of leasing at VWFS This is a pivotal commercial role at the heart of our Retail Leasing growth. As Leasing Partnerships Manager, youll lead the development of strategic relationships across Volkswagen Group brands, securing vehicle supply and shaping how we deliver a consistent, competitive leasing proposition across all sales channels. Youll operate at the intersection of brand, product and sales - bringing alignment, driving performance, and influencing how we grow in an increasingly complex and competitive market. Why this role matters: Youll play a key role in delivering VWFS UKs leasing growth ambitions Youll shape how we collaborate with Volkswagen Group to unlock commercial opportunity Youll influence strategy across Retail, Broker and Corporate sales channels Youll operate in a high-visibility role with exposure to senior stakeholders across VWFS and VWG What youll be doing: Build and influence senior relationships across Volkswagen Group brands to secure CtP (commit to purchase) vehicle supply Lead commercial negotiations to deliver competitive pricing and maximise channel performance Align leasing campaigns across RCH (Retailer introduced Contract Hire), CtP and CTM (commit to market) to drive impact while protecting channel integrity Partner with Broker and Retail teams to unlock growth and ensure clear channel differentiation Use market insight and data to inform decision-making and future strategy, Influencing governance forums and brand reviews, shaping Contract Hire planning and direction Drive engagement and performance across retailer networks supplying CtP vehicles Oversee end-to-end operational delivery, from vehicle logistics through to customer outcomes Provide leadership continuity, stepping in for senior leaders where required What youll bring: Youll be a commercially driven team player who thrives in a fast-paced, target-led environment and is confident operating at a senior level. Youll combine strategic thinking with a strong bias for deliveryable to build relationships, influence outcomes, and turn opportunity into tangible business results. Essential experience & skills: Proven success in sales or commercial roles, with clear delivery of growth outcomes Strong background in automotive financial services or vehicle leasing Strong commercial acumen and understanding of automotive and financial markets Experience influencing senior stakeholders across complex, matrix environments Deep understanding of leasing products, distribution channels and customer journeys Skilled negotiator with the ability to operate at senior level Ability to translate data and insight into actionable commercial decisions Strong communication and presentation skills, including Board-level materials What makes this opportunity stand out High-impact role within a key VWFS growth area Opportunity to shape a strategically important channel Broad exposure across VWFS, VW Group brands and multiple sales functions A role combining strategy, commercial negotiation and operational delivery Whats in it for you? Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. Youll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? Youll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isnt just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVIs criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role. Apply now If youre ready tolead a critical area of our leasing business and drive meaningful commercialgrowth, wed love to hear from you.

HGV Class 2 Multi-Drop Driver – West Bromwich People Solutions are currently recruiting for HGV Class 2 Drivers to join our client's growing transport operation in West Bromwich and the surrounding areas. This is a fantastic opportunity for experienced drivers who are looking for stability, great earning potential, and long-term progression. This position is ideal for applicants looking for a role as an LGV Class 2 Driver , Category C Driver or Lorry Driver . Shift Pattern: • Working days :06:30 starts • 10 – 12 hour shifts Pay Rate: • £15.00 per hour Benefits: Your benefits as a HGV Class 2 Driver are: • Excellent hourly rates (PAYE – holidays accrued separately) • Ongoing work with full training and support • Weekly pay • Immediate starts available • Company discounts after qualifying period • Staff canteen and free site parking • Employee well-being programme Day-to-Day Duties: Your duties as a HGV Class 2 Driver will be: • Safely operate and drive Category C vehicles to and from delivery locations • Multi-drop store deliveries (maximum 8 drops) • Complete loading and unloading tasks with care and accuracy • Use of a tail lift • Use of a powered pump truck (on and off the vehicle) • Carry out daily vehicle checks and report any defects to management • Adhere to all traffic laws and road safety regulations • Maintain accurate delivery records and paperwork • Communicate effectively with dispatch, customers, and site staff Essential Skills: The skills required to be a HGV Class 2 Driver are: • Valid UK Category C Licence • Valid UK CPC Card and Digital Tachograph Card • No more than six penalty points for minor offences (no IN, DR, DD, CD codes) • Reliable, professional, and punctual • Good communication and customer service skills • Understanding of road safety and compliance • Ability to complete multi-drop deliveries Desirable Experience: • Previous commercial or multi-drop delivery experience • Good customer interaction and service skills Training: • Full industry-related training provided • Ongoing support and development throughout your assignment Apply Now: If you're ready to join a respected logistics business offering strong pay, flexibility, and genuine opportunities for growth, apply today by clicking the link below or contact our recruitment team for more information. People Solutions do not charge any of their candidates any fees or request deposits at any stage of the recruitment process TPBN1_UKTJ

Company Description Stobart(Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UKs best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description We are recruiting permanent HGV Class 1 drivers to join us at our Cannock site to support our General Haulage operation, completing store and RDC deliveries across the region. This role is ideal for a HGV driver who takes pride in safe driving, excellent customer service and dependable delivery standards. The roles are full time, working on a permanent basis and we have a variety of shift patterns including days (between 08:00 - 10:00 starts) and Nights (between 20:00 - 23:00 starts). Ideal shift patterns are below: • Monday to Friday Days, • Thursday to Monday Days, • Friday to Monday Days, • Monday to Friday Nights Pay Rates: We have increased our pay rates, with rates now ranging from £14....

A well-established and growing global logistics business is currently seeking an experienced Freight Forwarder to join its expanding operations team based in the Coleshill area. This is an exciting opportunity to join a forward-thinking company offering genuine long-term career progression, exposure across multimodal freight operations, and the chance to work within a supportive and collaborative environment. The role will initially focus on Ocean Freight operations, with future development into Air and Road Freight. The successful candidate will play a key role in managing shipments from start to finish, building strong customer relationships, and delivering exceptional service across international import and export operations. What's on Offer • Salary up to £36,000, • (Monday-Friday, 09:00-17:30), • 30 Days Holidays, • Company pension scheme, • Life insurance cover, • Employee assistance programme with well being, legal, and shopping benefits, • Onsite gym facilities, • Secure onsite parking, • Company uniform provided, • Ongoing training and professional development, • Clear progression opportunities within a growing international business, • Supportive and team-oriented working culture The Role Key responsibilities will include: • Managing Ocean Freight shipments from booking through to final delivery, • Hand...

Are you passionate about sales and looking to make a real impact in the world of logistics? Were seeking a dynamic Freight Account Manager to join our market-leading International Road Logistics team. If you're driven to win new business, deliver exceptional service, and help our clients thrive, we want to hear from you! Apply now to take your career to the next level with a company that values growth, innovation, and accountability. We are currently recruiting for a Freight Account Manager to join our highly successful, market-leading International Road Logistics team. Due to continued growth and investment, we are seeking a Sales Executive who will be responsible for generating new business and promoting our freight services to both potential clients and existing customers. This role will encompass full account management, from initial telesales through to delivery, with the Account Manager expected to drive profit growth through effective customer management. We are looking for enthusiastic, innovative, and motivated individuals with a genuine passion for sales. The ideal candidate will go the extra mile to understand the unique needs of each customer, providing a tailored account management service that adds real value to their business. The role also requires offering unrivalled accountability within the industry. How you create impact • Generate new prospect leads and new accounts over the telephone ...

Job Title: Fleet Operations Coordinator Location: Birmingham Office (supporting national operations) Overview Company Overview Engineius is the leading vehicle movement service in the United Kingdom. Founded in 2018, our mission is to simplify vehicle logistics through innovative technology, providing seamless booking and management of vehicle movements for a diverse range of clients across fleet sectors. We are committed to delivering exceptional service with a focus on efficiency and customer satisfaction. Summary We are seeking a highly organised and proactive Fleet Operations Coordinator to support a national supermarket brand. This role is responsible for managing the movement of relief vehicles between sites, coordinating repairs logistics, and optimising fleet utilisation across the network. You will play a critical role in ensuring vehicles are deployed efficiently and in line with service level agreements (SLAs), while adapting quickly to changing operational demands. Key Responsibilities • Manage and control a spare pool fleet of approximately 60100 vehicles, • Coordinate the movement of relief vehicles between store locations and operational sites, • Arrange and track vehicle movements to and from local repair facilities

Company description: Khne + Nagel (AG & Co.) KG Job description: ? Are you looking for achallenging and rewarding careerin the logistics and freight forwarding industry? Look no further! We are currently seeking amotivated and enthusiastic individualto join ourInternational Supply Chain Customer Care Centre in Birmingham. As a member of our team, you will have the opportunity to work with some of the best in the business and gain valuable insights into the industry The Customer Care Specialist Apprentice will be part of a team within the International supply chain centre of excellence responsible for ensuring efficient and effective customer service operations, focusing on providing outstanding care and service to our clients. The role oversees the importation process of goods into the country and will involve coordinating with various stakeholders, ensuring compliance with trade regulations, and optimising the efficiency of the logistics process. This is not just another job, its anexciting opportunityto be a part of something big and make a real difference. So, if you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you! How you create impact Our Apprenticeship is a 24 month programme, combining practical on-the-job training with study towards the Business Administration Level 3 apprenticeship. You will work with...

We are seeking a proactive and detail-oriented Credit Controller to join our finance team within a fast-paced fleet business. This role is critical in ensuring timely collection of outstanding invoices, maintaining strong customer relationships, and supporting healthy cash flow across the organisation.Key Responsibilities • Manage and maintain the sales ledger, ensuring all accounts are accurate and up to date, • Proactively chase outstanding debt via phone, email, and written communication, • Build and maintain strong relationships with customers to resolve payment queries efficiently, • Monitor customer credit limits and assess risk, escalating concerns where necessary, • Allocate incoming payments and reconcile customer accounts, • Investigate and resolve invoice disputes in collaboration with internal teams (operations, billing, customer service), • Produce regular aged debt reports and provide updates to senior management, • Support month-end processes, including reporting and ledger close activities, • Assist in improving credit control procedures and cash collection strategiesRequirements, • Previous experience in a Credit Controller or Accounts Receivable role (ideally within fleet, logistics, or service-based environment), • Strong communication and negotiation skills, • Ability to manage a high volume of accounts in a fast-paced setting

Become a DMN Logistics Inspector/Driver DMN Logistics are one of the UKs leading independent vehicle collection and inspection companies Due to ongoing growth we require FULL TIME self-employed driver contractors basedacross England ato join our expanding network across the UK . Home based you will start as a Self-Employed Vehicle Collection and Delivery Driver You will collect and deliver vehicles across the UK. You will be required to plan your own travel between drop off and collections by utilising public transport or through the resource of our network of drivers Following a successful probationary period, you will be up-skilled to be a Corporate Handover Driver and ultimately trained to join our Inspections team working on blue chip accounts as an Inspector/Driver enjoying the additional benefits associated with the role Experience is not essential as full training will be given, you must have good customer service skills, a working knowledge of vehicles and have a professional can-do attitude To apply applicants must have • A full UK driving licence, held for at least 5 years and with no more than 6 penalty points and no major endorsements such as : CD, IN, DR, DD, TT99, • YouMUSTbe over 30 years old to meet insurance requirements, • YouMUSThave Of...

An exciting new 18t Driver opportunity at DX! All about you You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities! Role summary: To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers' premises, treating their freight as if it were their own. Key responsibilities Represent DX in a professional manner at all times Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed Ensure all product are scanned using DX scanning equipment Ensure all deliveries are loaded safely prior to leaving the depot Observe DX procedures and policies at all times Manage your routing to ensure premium and timed deliveries are achieved Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times Ensure all delivery and on road issues are reported to the traffic office immediately Ensure the customer receives their deliveries in excellent condition every time Deal with any customer issues in a polite and effective manner Ensure collections are made in line with given instructions and times Essential Criteria Must hold C1 or above on licence with valid DQC and Tacho card Maximum of 6 points on licence and no bans Takes pride in delivering exceptional customer service Ability to build a rapport with customers Benefits: Competitive Rates of Pay Company Funded Health Cash Plan Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! We look forward to hearing from you! TPBN1_UKTJ

Senior Finance Analyst – UK&I Supply Chain.You will be Senior Finance Analyst within the UK&I Supply Chain.You will support the Senior Manager in data collection to prepare business proposals, verify assumptions, check daily execution and support delivery of overall objectives and ensure the integ

A leading food company in Birmingham is seeking a Customer Collaboration Specialist on a temporary basis until April 2027.The role demands expertise in customer service and logistics, where you will act as a primary contact for your customer portfolio, manage escalations, and utilize data to drive d

A leading equipment hire provider in the UK is seeking a Hire & Sales Coordinator for their Birmingham location. This role involves managing hire requests, coordinating logistics, and delivering exceptional customer service in a fast-paced environment. The ideal candidate will have experience in a h

We are seeking an exceptional individual to lead our Customer Service & Logistics (CS&L) function within our key UK&I geography, overseeing the entire plan-to-cash spectrum. Proven senior leadership experience within Customer Service & Logistics in a complex, large multinational business. Define ope

Overview We are seeking a highly experienced and commercially astute Operations Director to lead and transform operational performance within a private equity backed, international business. The organisation operates at c.£18m turnover with 50+ employees and is entering a significant growth and global expansion phase. Reporting directly to the board, this role will be pivotal in driving operational excellence, strengthening governance and compliance, and leading transformation across systems, processes, and organisational structure. The successful candidate will also lead the post-acquisition integration and merger of two businesses, ensuring strategic alignment, operational efficiency, and a seamless consolidation of teams, systems, and processes. Key Responsibilities: Operational Leadership Lead end-to-end operational strategy and execution across logistics, and fulfilment Oversee stock control functions, ensuring efficiency, accuracy, and cost optimisation Manage operational performance across a growing international footprint, supporting global expansion initiativesPrivate Equity & Growth Environment Operate effectively within a Private Equity backed business environment, delivering value creation, EBITDA improvement, and scalable infrastructure Support investor reporting, performance metrics, and strategic initiatives aligned to growth targetsMergers & Acquisitions Proven track record in successful M&A integration, including operational alignment, cultural integration, and delivery of synergies Lead post-acquisition integration of systems, processes, teams, and supply chainsSystems, Processes & Transformation Own and lead systems strategy, implementation, and optimisation across the business Lead systems integration across acquired businesses and legacy platforms Redesign end-to-end operational processes to improve efficiency, scalability, and control Drive automation and digitisation of core operational workflowsStructure & Governance Oversee organisational structures to support growth, accountability, and performance management Implement and maintain robust governance frameworks, ensuring compliance across all operational areas Take responsibility for compliance in international trade, import/export regulations, and operational riskPerformance Management Introduce and embed a formal performance and appraisal process, cascaded through line management structures Build a high-performance culture with clear KPIs, accountability, and continuous improvementLeadership & People Management Lead and develop operational teams Strengthen leadership capability across middle management and operational functions Foster a culture of ownership, accountability, and delivery excellenceKey Requirements Proven experience as an Operations Director or senior operational leader in a £30m-£100m+ turnover business Experience in the transport sector or similarly complex, customer-facing operational environments is desirable, but not essential Hands-on experience in procurement and stock control within a product-based business Previous experience working in a Private Equity backed environment would be an advantage Demonstrable success in M&A integration and business consolidation Experience leading systems implementation and enterprise-wide systems integration Strong track record of process redesign and operational transformation Experience leading businesses through growth, international expansion, and scaling operations Strong understanding of governance, compliance, and risk management in a commercial environment Proven ability to lead and develop teams of 50+ employeesPersonal Attributes Commercially driven with strong financial and operational acumen Strategic thinker with hands-on delivery capability Strong change leader with a track record of transformation Influential leader able to operate at board and investor level Highly structured, organised, and process driven Has an understanding of the link between operational performance and customer satisfaction, using this insight to drive improvements in service delivery and reputation

Sales Coordinator Location: Birmingham, UK Salary: £30,000 - £32,000pa (DOE) Working Hours: Monday to Friday - 7:00am - 4:00pm Are you an experienced sales coordinator or account manager? Are you looking to start or develop your career with an accredited and renowned waste management company? My client is offering a fantastic package for a Sales Coordinator to join their team based in Birmingham. The right candidate will have proven inside sales, account manager and customer service experience in an office-based environment. Experience in the waste and environmental services industry is desirable, but not essential. Package Benefits: 24 days holiday + Banks Early Friday Finish Company Pension Well-being programme and Mental Health Support On-site parking Regular company events and socials Excellent and on-going training programme Opportunity for growth and development within the companyKey Responsibilities: Manage client inquiries and provide timely support to ensure excellent customer service. Coordinate schedules and maintain effective communication between clients and the sales team. Maintain accurate sales records and prepare regular sales reports. Support day-to-day sales operations to ensure smooth and efficient processes. Assist in developing and implementing sales strategies to help achieve business goals.Requirements: Previous experience in an account management, sales coordinator or inside sales position. Previous experience working in the waste management and environmental services industries is desirable, but not essential. Experience in handling high volume of inbound and outbound calls and enquiries. Excellent experience in Customer Service. Full right to live and work in the UK.WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy

Davies Turner has an exciting opportunity for a Customer Relationship Coordinator to join their Ocean team based in Coleshill. Location: Coleshill, B46 1DT Salary: £25,000 - £30,000 annum PLUS benefits (dependent on experience) Job Type: Full - Time, Permanent Deadline: Friday 22nd May A Little about Davies Turner Group Davies Turner PLC is a British based multimodal freight forwarder specialising in logistics e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 Branches across the UK. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues. Customer Relationship Coordinator - The Role: Based within the Ocean department you will work as part of a team and assist with: • Maintain strong customer relationships by delivering a high standard of customer service, • Arrange and manage bookings efficiently and accurately, • Process customs entries in compliance with internal procedures, • Collaborate closely with internal teams and overseas partners to ensure seamless service delivery, • Handle customer billing and manage the processing of incoming invoices This position is based in Coleshill which is easily commutable from Tamworth, Solihull, Nuneaton and Birmingham. Our offices are opposite Coleshill Parkway Railway Station which offers a direct link to Birmingham Grand Central and Nuneaton. Customer Relationship Coordinator - You: Experience within the freight forwarding industry is preferred, suitable candidates should possess: • Excellent communication skills, both written and verbal, • High attention to detail with a proactive and adaptable approach to learning, • Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.), • Ability to work effectively in a customer-focused, professional environment, • Strong team player with a collaborative mindset and commitment to departmental success, • Commercial awareness and understanding of business operations In addition, you must have the right to work in the UK. We are unable to sponsor work Permits. Customer Relationship Coordinator - Benefits*: • Up to 27 days holidays plus bank Holidays, • Life cover, • Profit related pay, • Defined contribution pension scheme, • Discounted store/shopping benefit scheme, • Private Healthcare, • Car Parking, • Employee Assistance Programme, • Training Opportunities • Some benefits are subject to a qualifying period Deadline: Friday 22nd May To apply for this exciting Customer Relationship Coordinator opportunity please click ‘Apply’ now

Are you an ambitious, self-driven sales professional ready to take complete ownership of your success in the freight forwarding industry? A highly respected, profitable, and well-established independent freight forwarder is looking for a talented and autonomous Business Development Manager to join their thriving team. This is a fantastic opportunity for an experienced sales hunter from any freight background—Air, Sea, or Road—who is eager to build a lasting portfolio and directly benefit from their hard work. What You'll Be Doing: Autonomy and Ownership: This role offers maximum freedom. You will be responsible for proactively identifying, sourcing, and generating your own leads across various industries. Pipeline Management: Take full control of your sales cycle, from initial outreach and qualification through to closing new business deals. Building Lasting Relationships: Focus on securing profitable, long-term customer relationships. Collaboration: Work closely with a dedicated and high-performing Operations team who will provide full support to ensure seamless service delivery and high customer retention. What Makes This Opportunity Unique? Lifetime Commission: Secure your financial future! You will earn commission on the customers you bring in for the entire duration they remain a client of the business. Your hard work pays dividends, year after year. Full Operational Support: We believe in empowering our sales team. Our exceptional Operations department is fully geared up to support, retain, and service your accounts, allowing you to focus entirely on winning new business. Established and Profitable: Join a company with a proven track record, financial stability, and a strong reputation in the market. Mode Agnostic: Whether your background is in Air Freight, Ocean Freight, or Road Haulage, we want to hear from you. We value proven sales expertise and a robust network over a specific mode. We Are Looking For: Proven success in a Business Development or Sales role within the freight forwarding or logistics industry. A true hunter mentality—someone who is proactive, resourceful, and thrives in an autonomous, target-driven environment. Excellent communication, negotiation, and presentation skills. A strong existing network or a clear strategy for quickly generating new business. Ready to control your earning potential and build a legacy portfolio? Apply now

Alexander James Recruiting is currently working with a leading provider of warehouse barriers, bollards and protection solutions who require a Service Planner to assist with the coordinating of projects across the UK from their office in the West Midlands. With a competitive package and the chance to work for an established and international supplier, this is a great opportunity for an individual with experience of working on projects within logistics. Responsibilities Managing barrier/protection projects internally for a customer base across the UK from the office in the West Midlands Preparing project plans through calculating installation prices, durations and the resources required Collaborating closely with the sales team in the organization of installations teams for projects Working closely with the installations teams in providing technical plans and materials Ensuring that you monitor sites throughout the duration of the projects with both safety and quality being adhered to Occasionally travel to site with bigger projects to prepare for project start-upRequirements Our client are ideally looking to a bring on an individual with a background of overseeing projects within intralogistics or a closely related industry. They would also be open to candidates with a background in installations, design or coordination within the industry. A university degree in a technical subject would also be preferable but not essential. It is essential that you have a full UK driver’s license as there will be a requirement to travel to site. In terms of location, you must live within commutable distance of Wolverhampton. Benefits Competitive basic of up to £40k (Depending on experience) 25 days holiday + statutory Pension schemeThe Company An international supplier of various barrier and protection products to a number of sectors our client has been established for a number of years and has a solid reputation. They supply a number of industries to include retail, airports, material handling and healthcare to name a few and their quality of products has enabled them to push into some household names as customers. The range of products they supply include barriers, bollards, rack protection. They are now looking to expand their installations team in the office

Job description CUSTOMER SERVICE ADVISERS WANTED We are recruiting CUSTOMER SERVICE ADVISERS for our well-known client in the logistics industry based in HAMS HALL, BIRMINGHAM, B46 This is ON-GOING AGENCY WORK with the intention of becoming a permanent position after a successful trial period. You must be willing to work within the alcohol industry to be suitable for this role. Customer Service Duties: Working as part of a team, you will be liaising with established prestigious UK clients and in turn, hospitality site leads such as hotel, bar, and restaurant managers. You will be providing customer support including, but not limited to delivery updates, problem-solving, feedback, complaint handling, shortages, damages etc... You will require a good telephone manner and friendly personality as well as being computer literate.Hours of work: Rotating Day shifts (07:00-15:30/08:00-16:30/09:00-17:30/10:00-18:30) - MUST BE ABLE TO DO ALL SHIFTS. Monday to Friday. 30-minute unpaid lunch break. 40 hours paid per week.Salary £12.74ph, rises to £12.87ph after 12-weeks. Weekly pay (every Friday). 28 days holiday entitlement rises to 30 days after 12 weeks.Customer Service Requirements: Computer literate (you will be operating various in-house systems). Minimum 1-year recent experience in an office/call centre style role. Previous experience in hospitality would also be beneficial. Proficient with Microsoft Excel. Strong stable work history. Fluent in English. Good, Friendly and professional telephone manner. Ability to travel to Hams Hall (public transport is very limited). Additional benefits: Free parking along with free tea and coffee. Team building exercises and events such as summer BBQ / sports day organised by the office social committee”. Immediate start, ongoing work and potential progression within a global logistics company. Dress code: Smart Casual and dress down every last Friday of the month and random fund raising for social committee. Training provided Social Committee: Chip Butty Friday, Film Days, Competitions & Prizes & MORE Monthly engagement plan Big screens – showing sports / events – radio on throughout the week. Once a full contracted Employee: Advantages: Reduced cinema tickets, Gym memberships, retails discounts, Child-care vouchers, Ride to work funding, health care, access to GP video calls 24/7, Eye care, company Pension, Long service award. Career progression within group inc worldwide vacancies If you are interested in applying and meet ALL of the requirements for the role of Customer Service Advisor, click "Apply now" below. if your CV meets the requirements that our client is looking for, a member of rapier employment Birmingham branch will be in touch to talk you through the next stages. Rapier Employment has been established in the UK for over 30 years, specialising in permanent and temporary workers in the Commercial, Production, and Logistics sector. (url removed)

Astute's Nuclear Team are exclusively partnered with an industry leader in industrial services solutions and hazardous waste management across the UK to recruit a Business Development Manager to join their Industrial Services division in the Midlands. The Business Development Manager role comes with a salary between £45,000 - £50,000 plus a car allowance, bonus, and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands. If you have a passion for sales with experience within the Industrial Services sector-or come from anaerobic digestion, civils, or utilities backgrounds or similar-then submit your CV to apply today. Responsibilities and Duties Reporting to the Regional Commercial Manager you will: Key Responsibilities: Drive business development for key business growth within the industrial services sector, targeting both new and existing clients, using proactive techniques like cold calling and outreach to offer a broad range of industrial services, including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions to identify other opportunities, particularly within waste treatment and disposal across other sites within the business group. Work closely with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to inform business strategy. Manage projects, inquiries, and customer communications while ensuring compliance with health, safety, and environmental standards. Promote a safety-first culture and actively contribute to the company's health, safety, and environmental initiatives. Represent the business at stakeholder events and ensure compliance with company policies, including security, data protection, and equal opportunities. This is an exciting opportunity for a driven professional with experience in industrial services, anaerobic digestion, civils, or utilities to join a dynamic and growing team. Professional Qualifications We are looking for someone with: Technical expertise in industrial services, hazardous/chemical waste solutions, or related sectors such as anaerobic digestion, civils, or utilities. Personal Skills The Business Development Manager role would suit someone who has: Flexibility to accommodate overnight stays, early starts, and late finishes to meet client and business needs. Strong logistics knowledge, including experience with transport booking and vehicle requirements for contracts. Expertise in H&S industry regulations, environmental compliance, and managing contaminated soils within construction, utilities, or anaerobic digestion projects. Salary and Benefits Salary up to £50,000 DOE Car allowance Bonus based on company and personal performance Life assurance Pension Progression plan #LI-CM1 INDNUC Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful

Trade Manager - Ocean Freight Pricing Birmingham Full-time, permanent £45k - 60k depending on experience Bi-annual bonuses Health plan Free parking We have been retained by our client, a large SME global Freight Forwarder with huge growth plans, to recruit an experience Ocean Freight Pricing Specialist to become their Trade Manager. If you want an interview, you will need to send your CV to us so we can represent you. Using cutting-edge technology and driven by passionate people, our client delivers world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a customer-focused Trade Manager to join their high-performing team based at the Birmingham Business Park HQ. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As a key leader within the Trade & Commercial team, you will drive strategic partnerships with customers, carriers, and suppliers, leveraging your expertise to negotiate competitive agreements and shape pricing strategies that maximize profitability and market share. Your role will include: · Lead strategic procurement initiatives across RFQs, long-term rate agreements, and pricing frameworks to secure competitive positioning and profitability. · Own carrier negotiations and relationship management, building strategic partnerships that deliver long-term value and align with business objectives. · Define and maintain the company’s pricing structure, ensuring consistency and market competitiveness across all trade lanes. · Develop and implement operational routing strategies aligned with commercial objectives, optimising trade flows and cost efficiency. · Provide operational teams with clear carrier options and routing guidance, enabling efficient and cost-effective bookings. · Support Key Account Directors (KAD) and Key Account Managers (KAM) with tailored trade solutions and actionable commercial insights. · Ensure compliance with company pricing guidelines, maintaining accuracy and alignment with strategic goals. · Strengthen supplier and carrier partnerships through high-level negotiations, fostering collaboration and long-term value creation. · Enhance organisational capacity and resilience to support future growth and market leadership following recent team changes. · Champion continuous improvement by leveraging data insights and market intelligence to refine procurement processes and drive margin improvement. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about logistics. You’ll need: · Industry and operational knowledge of Ocean / Sea freight - inbound, outbound, and cross trade. · An understanding of how to influence the profitability through effective pricing is preferred. · Proven ability to deliver high-quality service at a senior level · A sharp eye for detail and understanding of its commercial impact. · Ability to work under pressure and meet tight deadlines. · Strong numerical and commercial acumen. · Excellent communication skills—both written and verbal. Experience communicating with external stakeholders and suppliers is preferred · Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus). · A proactive, team-oriented mindset with great time management. · Enthusiasm, flexibility, and self-motivation. Rewards This company believes in rewarding their people. Here’s a selection of what you’ll enjoy: · Discretionary bi-annual bonus – because your success drives the success of the company. · Health & wellness perks – including gym discounts, retail offers, and more. · Health cash plan – supporting your wellbeing. · Octopus EV car scheme – drive electric, drive smart. · Free parking – no stress, no cost. · Respectful, inclusive culture – where your voice matters. · Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: · Career Mobility & Growth – our client actively promotes from within and offers clear pathways to progress into senior roles or to explore other departments. · Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions. · Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure. · Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving. · Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks. Apply directly with your CV for an initial conversation - we have been retained by the organisation as their trusted recruitment partner, and can support you through the process to success

Job Introduction We’re looking for a MESS Analyst to play a key role in shaping how our national supply network operates. This is a highly commercial, data‑driven position where your insight will directly influence profitability, efficiency and customer service across multiple manufacturing sites and distribution points. Working within the national Sales & Operations Planning (S&OP) framework, you’ll analyse production capacity, transport costs, product specifications and customer requirements to identify the most cost‑effective source of supply. It’s a role that sits at the heart of the business, partnering closely with commercial, operations and supply chain teams to ensure smart, balanced decisions that deliver measurable financial impact. If you enjoy solving complex problems, working with large datasets and turning analysis into action, this is an opportunity to make a real difference at scale. What You’ll Be Doing In this role, you’ll be responsible for optimising supply source decisions across the national network, ensuring the right product is delivered from the right place at the right cost. You’ll analyse customer orders and supply options, balancing production costs, transportation expense, capacity constraints and service requirements to determine the most economical solution. A key part of the role involves maintaining and refining the MESS model, including cost and revenue analysis, reason code tracking and monitoring non‑optimal or cross‑border deliveries. You’ll regularly review production capacity and network footprint, identifying constraints and opportunities, and making recommendations to improve utilisation and efficiency. Alongside this, you’ll produce weekly and monthly reports that highlight performance trends, compliance with optimal supply decisions and opportunities to improve margin. You’ll work closely with commercial, operations, logistics and planning teams to investigate deviations from optimal supply, quantify financial impact, and drive practical improvements. You’ll also contribute to the monthly S&OP process, providing analysis, insight and clear recommendations to support effective decision‑making. As part of a continuous improvement mindset, you’ll support the development of dashboards and analytical tools using platforms such as Power BI and Anaplan, helping to increase visibility, strengthen governance and improve supply chain decision‑making. What We’re Looking For We’re looking for someone who is naturally analytical, commercially aware and comfortable working with complexity. You’ll be curious, detail‑focused and motivated by solving optimisation problems using data and insight. You’ll bring experience in supply chain planning, operations analysis, business analysis or a similar analytical role, with a strong track record of working with data, building reports and supporting business decisions. Advanced Excel skills are essential, and experience with business intelligence tools such as Power BI or Tableau is highly beneficial. Familiarity with ERP or planning systems such as SAP or Anaplan will be an advantage. You’ll understand how supply decisions impact cost, service and margin, and be able to translate analysis into clear, practical recommendations. Strong communication skills are essential, as you’ll be working with a range of stakeholders and presenting insight to both operational and senior audiences. A degree in a relevant analytical discipline — such as supply chain, operations, engineering, business, data analytics or mathematics — is essential, with professional or process‑improvement qualifications considered a plus. Above all, you’ll be collaborative, resilient, adaptable and keen to continuously learn and improve how things are done. Why Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunitiesTarmac is committed to being a Forces‑friendly employer.If you’re coming from a military background, we’llsupportyour transition and help you build a successful career with us. We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here tosupportyou. Ready to build your future? Why Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunitiesTarmac is committed to being a Forces‑friendly employer.If you’re coming from a military background, we’ll support your transition and help you build a successful career with us. We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! #Tarmac #TarmacCareers Tarmac Trading Limited

Ocean Freight Forwarding Coordinator Location: Wednesbury Salary: Up to £37,000 per annum Job Type: Permanent, Full-time Hours: Monday to Friday, 08:30 to 17:00 Benefits: Private healthcare, monthly bonus scheme, 20 days holiday plus bank holidays We are recruiting for an experienced Ocean Freight Forwarding Coordinator to join a well-established freight forwarding business based in Wednesbury. This is a fantastic opportunity for someone with strong ocean freight experience who is confident managing import bookings, liaising with overseas agents and co-loaders, and keeping customers updated throughout the full shipment process. The role would suit an experienced Freight Forwarder, Ocean Freight Operator, Import Coordinator, Sea Freight Coordinator or Freight Operations Coordinator looking for a permanent role with a competitive salary and additional benefits. Package Salary up to £37,000 per annum Monthly bonus scheme after successful completion of 6-month probation Bonus scheme Private healthcare Monday to Friday working hours 08:30 to 17:00 20 days holiday plus bank holidays Permanent full-time position The Role As an Ocean Freight Forwarding Coordinator, you will be responsible for managing ocean freight import bookings from start to finish. You will work closely with customers, suppliers, overseas agents, co-loaders and customs clearance agents to ensure shipments are handled accurately and efficiently. You will be joining a busy operations team, so strong organisation, attention to detail and the ability to work under pressure are essential. Key Responsibilities Receive, process and manage ocean freight import bookings within agreed timeframes Handle FCL and LCL import shipments Liaise with co-loaders and overseas agents to arrange shipments Enter new bookings accurately onto the company system, BoxTop Send booking confirmations to suppliers and clients Track shipments and monitor import ETAs Keep customers updated throughout the full shipment process Identify and resolve issues, including vessel delays and potential shipment problems Source alternative options where required Manage cross-trade bookings when needed Send customs clearance templates to the import clearance agent before UK arrival Ensure customs clearance is arranged correctly on behalf of the company Close jobs once completed to customer satisfaction Maintain accurate data and ensure all information is entered within required timescalesRequirements Minimum 2 years' experience within freight forwarding Ocean freight experience is essential Good knowledge of FCL and LCL shipments Import operations experience would be highly beneficial Experience using BoxTop would be advantageous Strong verbal and written communication skills Excellent customer service skills Good problem-solving and negotiation skills Strong planning and organisational ability High level of attention to detail Able to work well in a fast-paced environment Confident working independently and as part of a teamWR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy

Logistics Coordinator - Time Critical Operations 3PL Logistics Redditch | Full Time | Permanent, Onsite Good starting salary, 25 days holiday plus bank holidays with option to purchase up to an additional 5 days. This business is a fast-moving, customer-focused logistics and 3PL business delivering critical transport solutions across the UK, Europe, and global markets. When their customers face production delays, urgent line stoppages, or complex supply chain challenges, there the team they call. Their reputation is built on speed, precision, and delivering when others can't. We're now looking for an energetic, commercially minded Logistics Coordinator to join this high-performing Time Critical team in Redditch. This is not a routine planning role. This is about solving problems in real time, thinking creatively under pressure, and making things happen when every minute counts. The Opportunity As a Logistics Coordinator, you'll take ownership of urgent, high-value transport movements from enquiry through to delivery and completion. Working with customers, carriers, suppliers, warehouse teams, and internal stakeholders, you'll ensure every shipment is delivered efficiently, cost-effectively, and with exceptional service. Whether it's an emergency airfreight movement, an urgent same-day delivery, or keeping a production line moving, you'll be at the centre of the action. What You'll Be Doing Managing customer enquiries and live transport requests via phone and email Planning, booking, and tracking UK, European, and international shipments Providing competitive transport quotations across road freight, airfreight, hand-carry, and specialist solutions Reacting quickly to line stoppages and time-critical supply chain issues Building relationships with carriers, suppliers, and logistics partners to secure the best solutions Monitoring shipments proactively and keeping customers informed at every stage Reviewing routes, suppliers, and transport options to maximise efficiency and profitability Working closely with warehouse, operations, and finance teams to ensure smooth execution Managing job completion, POD collection, compliance documentation, and invoicing accuracy Maintaining system accuracy, reporting data, and monitoring operational KPIs Identifying process improvements that enhance service, speed, and margin What We're Looking For You thrive in fast-paced environments where priorities can change by the minute. You're calm under pressure, commercially aware, and naturally solutions-focused. You'll ideally bring: Proven experience within freight forwarding, transport, logistics, or 3PL operations Strong European transport planning experience (essential) Knowledge of road freight, airfreight, and time-critical logistics Excellent communication and customer relationship skills Strong commercial awareness with an eye for margin and operational efficiency Confidence managing multiple priorities and making quick decisions High attention to detail and strong system discipline A proactive, ownership-driven mindset Desirable CPC qualification (advantageous, not essential) Experience in account development or customer growth Additional language skills What Success Looks Like In this role, success means: Delivering outstanding customer service under pressure Solving urgent logistics challenges quickly and effectively Maintaining accurate operational data and documentation Protecting and improving profitability on every movement Building trusted relationships with customers and suppliers Playing a key role in a team that delivers when it matters most Working Hours 40 hours per week, Monday to Friday Flexibility required to support urgent operational requirements Occasional weekend work and customer/supplier visits may be required Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

Role: Operations Coordinator Location: Cradley Heath - fully site based Hours of work; 7.30am-4pm Monday to Friday Salary: £(phone number removed) My client are a fast growing, dynamic roofing specialist, who provide roofing solutions to residential and commercial customers throughout the Black Country and Birmingham. The Role: They are seeking an experienced and highly organised Operations Coordinator to join their core team. This is a varied, full-time position where no two days are the same. This role is crucial in ensuring that the administrative processes run smoothly and efficiently, coordinating project logistics. The ideal candidate will possess strong organisational skills, a keen eye for detail, and a proactive approach to problem-solving, contributing to the overall success of the organisation. Key Responsibilities: Coordinate and oversee daily office operations, ensuring all administrative activities run smoothly, efficiently, and to a high standard. Maintain organised workflows, proactively addressing and communicating any issues or delays to keep projects on track. Deliver exceptional customer service by managing enquiries from clients, suppliers, and staff through both telephone and written communication. Arrange and schedule materials, skips, and scaffolding across multiple projects, ensuring timely delivery and resource availability. Provide regular updates to customers throughout each stage of their project, ensuring clarity and confidence in the process. Communicate daily with the Operations Manager to support planning, decision‑making, and operational continuity. What We're Looking For: ✅ Proven experience in an administrative or operations management role is essential (construction/roofing experience is a big plus) ✅ Positive, enthusiastic, and self-motivated individual ✅ Confident communicator - excellent phone etiquette and communication skills, both written and verbal. ✅ Strong organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail. ✅ Ability to work independently as well as part of a team, demonstrating leadership qualities where needed. ✅ Able to handle pressure and the occasional tricky customer ✅ Willing to learn and grow with the business and be a key contributing team member Benefits: 20 days holiday plus bank holidays Stakeholder pension scheme Quarterly Team Events Free parking This is an exciting opportunity to join a fast growing company so if you wish to be considered, please email your cv to (url removed) or call me on (phone number removed)

Role: Transport Planner Hours: Mon-Fri, 8:00am-5:00pm Salary: Up to £40,000 DOE Location: Near West Bromwich Contract: Permanent, Full-time Our client, a leading organisation within the transport and logistics sector, is currently seeking a Transport Planner to join their Planning team on a permanent basis. The Transport Planner is responsible for coordinating and scheduling a dedicated fleet within a fast-paced construction logistics environment, ensuring the efficient planning of vehicle routes for the timely delivery of materials across the UK. Responsibilities - Plan and optimise vehicle routes to maximise efficiency - Support planning of vehicle maintenance and downtime to minimise disruption - Monitor vehicle compliance, including safety, inspections, servicing, and repairs - Process transport jobs accurately using transport management systems - Assist with customer quotations and service enquiries - Support drivers with job information and resolve operational issues - Ensure compliance with drivers' hours regulations and transport legislation - Communicate with drivers, customers, and subcontractors to ensure smooth daily operations - Coordinate vehicle scheduling and rotation to improve fleet performance - Maintain high service standards, ensuring customer satisfaction and operational reliability Job Requirements - Previous experience in transport planning, routing, or fleet coordination - Strong understanding of transport operations and logistics environments - Confident using transport management systems and general IT software - Excellent communication skills with the ability to liaise across multiple stakeholders - Strong attention to detail and accuracy in a fast-paced environment - Ability to prioritise workload and meet strict deadlines - Good knowledge of drivers' hours and transport compliance regulations - Team player with a proactive and resilient approach At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description Operational support within busy department. To ensure MHE field-based service/support functions are achieved and carried out to the highest standard through positive working and a flexible approach whilst delivering an excellent Fleet service to our customer base. Key Duties of a MHE Manager: Prepare and deliver KPI packs and service reviews in conjunction with MHE providers. Field based advise and technical support. Liaise with both Service/Support & Procurement Managers. MHE fleet installation support. Point of contact for any short-term rental requirements. Keep up to date with news items and process updates as detailed on the Intranet system. Working with internal and external departments to communicate relevant information. Guaranteeing everything is maintained to a satisfactory standard required to support the smooth operation of our business. Shadowing members of the MHE Team, to learn and develop your existing skills. Assist in any projects as directed by the Fleet management team. Liaise with Directors, General Managers, Operations Managers, their direct reports and Employees at all levels within the Group to continually improve compliance to the management systems. Bring to the attention of the Line Manager any perceived short comings in health and safety arrangements, situations or processes that you consider to be serious or which may present danger to you or others. Qualifications Previous experience within a similar role. Experience in MHE equipment management. Fleet Administration experience. Experience working in a FMCG environment. Excellent communication skills in order to deliver accurate information to the correct level. Able to work efficiently and accurately under pressure. Effectively prioritise workload in order to meet set deadlines. Professional, approachable and helpful to ensure smooth running of the general operation. Good understanding of Microsoft Office applications. Additional Information As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave – Competitive holiday entitlement of 33 days inclusive of the bank holidays. Company Bonus – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme – we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer Life Assurance - x4 your annual salary Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam