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Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*
Job Title: Retail Security Officer Location: Chelsea, London Salary: Competitive | Full-Time | Immediate Start Join the Frontline of Retail Protection in London Bravo Security Limited is seeking a professional and vigilant Retail Security Officer to safeguard one of our retail sites in London. As the face of security on-site, you will play a vital role in ensuring the safety of staff, customers, and stock, while maintaining a welcoming environment. Pay rate: £12.50-£13.75ph Location: Duke of York Square, Chelsea, SW3 (1 full-time retail officer, 1 part-time retail security officer). Key Responsibilities: - Maintain a Smart, Professional Appearance - Represent the brand and client with impeccable personal presentation and a confident, approachable demeanor at all times. - Deliver Excellent Communication & Customer Engagement - Use fluent, articulate English to communicate clearly and courteously with customers, staff, act as a visible point of contact in-store. - Observe, Detect & Deter Shoplifting Activity Proactively monitor customer behaviour and identify suspicious activity; use your keen observational skills to detect theft and prevent losses discreetly and professionally.Conduct strategic bag searches and surveillance throughout the store, with a focus on high-risk areas and blind spots during foot patrols. What We’re Looking For: - Carry Out Strategic Bag Searches & Surveillance - SIA Door Supervisor or Security Guarding licence (Required) - Excellent communication and conflict resolution skills - Professional, alert and with a strong work ethic - Previous retail security experience (min. 1 year) - Punctual, reliable and trustworthy Why Join Us? - Ongoing training and career development - Supportive team culture - Opportunities for progression within a growing security group - Make a difference where it counts. - Apply now to start your journey with one of London’s most trusted security providers. Should you feel you meet the requirements as stated above then feel free to send us your application. Due to an expected high number of applicants only short listed candidates will be contacted further. Bravo Security Ltd is an equal opportunity employer. Bravo Security Limited provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Job Types: Full-time, Part-time Pay: £12.50-£13.75 per hour Expected hours: 30 – 60 per week Benefits: Company events Transport links Schedule: Day shift Flexitime