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Why join The Vineyard Hotel? \n Join The Vineyard as we begin an exciting new chapter, reopening in February 2027. Starting in January 2027, you'll become part of a passionate team, helping to shape the guest experience and set the standard for our next era of luxury hospitality. \n Renowned for exceptional food, outstanding wine, and memorable guest experiences, The Vineyard is entering a new era. From... \n \n ZIPC1_UKCT

The Vineyard Hotel, part of the Monogram Collective, is seeking an accomplished Food & Beverage Manager to lead all restaurant, bar, private dining, events, and catering operations. You will drive guest satisfaction, commercial performance, and service standards across outlets, ensuring a cohesive, luxury guest experience. Reporting to the Operations Manager, you will mentor Restaurant and Conference & Events teams, optimise beverage programmes, and partner with the Executive Chef and #J-18808-Ljbffr

Our Resale & Product Recovery team are now looking for an Inventory Associate to join us. This is an exciting opportunity to support the journey of products through our Supply Chain Distribution operation, helping to maximise value, reduce waste, and maintain exceptional standards across our inventory processing. In this role, you will be responsible for handling returned, damaged and excess stock, preparing items for third-party resale with accuracy, care and integrity. You'll play a key part in the smooth daily operation of our Thatcham Distribution Centre, ensuring every product is verified, processed and repackaged to the highest standards. Reporting to the Assistant Manager (Resale & Product Recovery), you will work closely with internal operational teams to maintain systematic accuracy, uphold stock quality, and support efficient workflow across the department. • Receive, assess and process returned, damaged and excess items for resale., • Maintain accurate system updates paired with precise physical stock handling., • Label, prepare and repackage products to maximise recovery value., • Collaborate across the Distribution Centre to support timely stock processing., • Contribute to ongoing improvements in Product Recovery and sustainability-led initiatives. You will be an organised, proactive and detail focused individual with a genuine interest in Supply Chain operations, sustainability and the lifecycle of products. You take pride in maintaining accuracy and quality, feel comfortable working in a fast-paced operational environment, and bring a positive, flexible approach to each task. • Strong attention to detail and a commitment to maintaining high standards., • Good numerical, literacy and communication skills., • Confidence using computer systems and a willingness to learn new platforms., • Flexibility to work varying hours in line with operational needs., • Familiarity with SAP or similar inventory management systems., • Previous experience within supply chain, logistics or warehouse environments. Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences. Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. • Heavily subsidised canteen offering breakfast, lunch, dinner and all-day snacks, • Local recognition schemes with £25 prizes, • Exclusive giveaways, • Staff trips to our iconic Knightsbridge store, • Staff discount, • Subsidised medical and dental cover, • Discounted gym membership, • and more #J-18808-Ljbffr

The Vineyard is seeking a Lead Engineer to take overall responsibility for the maintenance, compliance, safety and operation of the hotel's facilities, plant, equipment and infrastructure.

Signet & Coterie | UK- In-House Legal Counsel Lawyer. Commercial brain. Problem solver. Occasional firefighter. We’re looking for an experienced full-time In-House Legal Counsel to join the team supporting two very different, but equally entrepreneurial businesses — Signet Collection , our growing hospitality business, and Coterie , our fine wine and logistics business. On one side, there’s Signet Collection — a growing collection of wonderfully individual hotels and hospitality businesses, doing things a little differently. On the other, there’s Coterie — our fine wine and logistics business, operating in a completely different world, but with the same entrepreneurial spirit. Two businesses. Two sectors. Plenty of variety. And one newly created legal role sitting right in the middle of it all. If you’re the sort of lawyer who enjoys a good commercial challenge, gets bored doing the same thing every day and would rather solve a problem than simply point out that there is one, we should probably talk. So, what’s the job? You’ll be our key UK legal resource across Signet and Coterie, working closely with our General Counsel in Taiwan, Executive Chair of Coterie and Managing Director of Signet, as well as our wider leadership teams. You’ll also be involved in acquisitions, property, governance, employment, data protection, regulatory matters, disputes and pretty much anything else that requires a sensible legal head. One day you might be working on the acquisition of a hotel. The next, negotiating a major commercial agreement. The day after that, helping HR navigate a tricky people issue or advising the leadership team on a new business opportunity. What will you actually be doing? A bit of everything, including: M&A, investments & corporate structuring Supporting acquisitions, disposals, investments, due diligence, corporate structures and strategic transactions. Commercial contracts Drafting, reviewing and negotiating supplier, customer, partnership, procurement, services and other strategic commercial agreements. Property & real estate Supporting hotel acquisitions, disposals, leases, licences, developments, refurbishments and the many other joys of property law. Hospitality, wine & regulatory matters Providing practical, commercial advice across the regulatory environments in which both businesses operate. Employment & people Working alongside HR and senior leaders on employment-related legal matters, policies, employee relations and risk. Data, technology, cyber & AI Advising on GDPR, data sharing, technology agreements, systems, AI and the increasingly interesting legal questions that come with them. Intellectual property, brand & reputation Helping protect our brands, intellectual property, partnerships and commercial interests. Disputes, claims & insurance Managing and resolving disputes, claims and incidents, bringing in external specialists when they're needed. Governance & company secretarial Supporting boards, statutory requirements, corporate records and good governance — making sure we're doing the right things in the right way. Where will you be? This is a hybrid role, where you can work across home, our soon to be live Mayfair office, and any Coterie or Signet location. We’re looking for someone who enjoys being close to the business and the people making things happen — not someone who wants to disappear into a legal cave with a stack of contracts. About you You’ll be a qualified solicitor in England & Wales, ideally with 10+ years’ PQE, with a strong grounding in both private practice and sophisticated in-house legal work. You’ll ideally bring experience across: • Corporate and commercial law, • M&A and investments, • Property and real estate, • Commercial contracts, • Corporate governance Experience in hospitality, hotels, leisure, property, luxury, wine, logistics or another fast-moving, consumer-facing environment would be fantastic. But actually, we're more interested in how you think than where you've worked. Because the best lawyer for us won't just know the law. They'll understand the business. You’ll probably fit in rather well if you... See solutions, not just problems. You can give clear legal advice without covering the page in red ink and saying, “Unfortunately, no.” Think commercially. You understand that businesses need to take calculated risks — and your job is to help them do that intelligently. Are comfortable being independent. You’ll be the principal UK legal resource, so confidence, judgement and the ability to get things moving are important. Know when something stays in the room. You’ll be trusted #J-18808-Ljbffr

Join The Vineyard as we begin an exciting new chapter, reopening in February 2027. Starting in January 2027, you'll become part of a passionate team, helping to shape the guest experience and set the standard for our next era of luxury hospitality. Renowned for exceptional food, outstanding wine, and memorable guest experiences, The Vineyard is entering a new era. From day one, you'll help shape the guest experience, establish new standards, and contribute to the successful launch of this five-star destination. Join a passionate team where excellence, innovation, and collaboration are at the heart of everything we do, and play a meaningful role in shaping the future success of The Vineyard. As Lead Engineer, you will take overall responsibility for the maintenance, compliance, safety and operation of the hotel's facilities, plant, equipment and infrastructure. Reporting to the General Manager and Hotel Property Manager, you will lead the Maintenance Department, ensuring the property is maintained to the exceptional standards expected within a luxury hotel environment. This hands‑on leadership role requires a proactive and technically skilled professional with experience in electrical, mechanical or related building services disciplines. You will oversee planned and reactive maintenance, statutory compliance, contractor management, energy efficiency initiatives and property improvement projects, whilst supporting the delivery of exceptional guest experiences. Working closely with all hotel departments, you will play a fundamental role in protecting and enhancing the hotel's assets, ensuring a safe, efficient and well‑maintained environment for guests and colleagues alike. Lead, motivate and develop the Maintenance Team, creating a culture of accountability, engagement and continuous improvement. Coach and support team members through regular training, performance reviews and development planning. Manage team rotas and workload distribution to ensure effective operational coverage. Promote a positive safety culture and ensure team wellbeing is prioritised. Manage the hotel's Planned Preventative Maintenance (PPM) programme, ensuring all tasks are completed effectively and on schedule. Oversee reactive maintenance across the hotel, ensuring issues are resolved promptly with minimal disruption to operations. Ensure all guestrooms, public areas, restaurants, bars, leisure facilities and back‑of‑house areas remain in excellent condition. Conduct regular inspections to identify maintenance requirements and opportunities for improvement. Support asset lifecycle management and long‑term maintenance planning. Act as the lead for maintenance‑related Health & Safety activities across the property. Ensure compliance with all relevant health, safety, fire, environmental and statutory regulations. Manage fire safety systems, emergency lighting, water hygiene programmes and associated compliance requirements. Conduct risk assessments and ensure Safe Systems of Work are in place and adhered to. Manage Permit to Work procedures and contractor controls. Ensure compliance with asbestos management procedures and site‑specific control measures. Lead incident investigations and corrective action planning where required. Implement emergency response procedures and support business continuity planning. Conduct regular safety inspections and ensure lock off/tag off (LOTO) procedures are followed. Oversee the operation, testing and maintenance of swimming pool plant systems. Act as the appointed person for water hygiene management, implementing Legionella risk assessment recommendations and ensuring ongoing compliance. Liaise with water treatment specialists, contractors and external consultants regarding water quality programmes and testing. Maintain accurate records relating to water systems, testing and remedial actions. Manage the hotel's Computer Aided Facilities Management (CAFM) system. Ensure all planned and reactive maintenance activities are accurately logged, tracked and completed within agreed timescales. Monitor maintenance performance, analyse trends and identify opportunities for operational improvements. Maintain accurate maintenance, compliance and audit documentation. Produce reports and performance data for senior management review. Manage relationships with contractors and suppliers, ensuring quality service, compliance and value for money. Supervise contractors on site and ensure all works are carried out safely and in accordance with permit systems. Lead maintenance projects, refurbishments and property improvement initiatives. Assist with purchasing, stock control, procurement and budget management. Support capital expenditure planning and future investment programmes. Drive energy efficiency and environmental improvement initiatives across the property. Monitor utility consumption and identify opportunities to reduce environmental impact and operating costs. Support wider sustainability objectives through effective maintenance planning and operational best practice. Work collaboratively with departmental leaders to ensure maintenance activities support operational requirements and guest satisfaction. Participate in an on‑call rota and provide support during emergencies, projects and peak operational periods. Ensure departmental standards consistently support a luxury five‑star guest experience.Participate in an on‑call rota and provide support during emergencies, major projects and busy operational periods. You are an experienced engineering, maintenance or facilities professional with a hands‑on approach and a passion for operational excellence. You thrive in a fast‑paced environment, balancing technical expertise with strong leadership capability and commercial awareness. You enjoy solving problems, improving systems and delivering projects, whilst maintaining rigorous compliance standards. Most importantly, you take pride in creating safe, efficient and exceptional environments that support memorable guest experiences. • Previous experience in a senior maintenance, engineering or facilities management role., • Qualification in Mechanical Engineering, Electrical Engineering or a relevant trade discipline, or significant equivalent industry experience., • Experience leading, coaching and developing maintenance teams., • Strong knowledge of building services, plant equipment, electrical and mechanical systems., • Experience managing Planned Preventative Maintenance (PPM) programmes., • Experience using CAFM or maintenance management software systems., • Strong understanding of statutory compliance requirements and Health & Safety legislation., • IOSH Managing Safely qualification or willingness to obtain., • Knowledge of swimming pool plant operations and water quality management., • Experience managing contractor relationships and permit‑to‑work systems., • Knowledge of Legionella control and water hygiene requirements., • Strong organisational, planning and problem‑solving skills., • Excellent communication and stakeholder management abilities., • Ability to manage multiple priorities and projects simultaneously., • Experience within a luxury hotel, hospitality, leisure or spa environment., • Recognised engineering, maintenance or technical trade qualifications., • Swimming Pool Plant Operator qualification or equivalent., • First Aid qualification., • Fire Marshal qualification., • NEBOSH General Certificate., • Experience delivering refurbishment, improvement or capital expenditure projects., • Experience managing maintenance budgets and procurement processes., • Knowledge of energy management and sustainability initiatives within hospitality environments., • Strong leadership and people management skills., • Excellent technical and engineering expertise., • Ability to lead by example with a hands‑on approach., • Strong decision‑making and problem‑solving ability., • Excellent planning, organisation and prioritisation skills., • Commercial awareness and budget management capability., • Commitment to health, safety and compliance excellence., • High attention to detail and quality standards., • Professional, proactive and solution‑focused mindset., • Ability to build strong relationships with colleagues, contractors and suppliers., • Strong project management capability., • Confidence working independently and taking ownership of operational challenges. The Vineyard is part of the Monogram Collective, an innovative, thriving business and we want you to be part of our exciting journey. You\’ll meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 35 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Healthy meals to enjoy while you're working, • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date, • Contributions to a pension plan Following your first successful 3 months, you'll also receive … • Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family, • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested in the role, we look forward to hearing from you! #J-18808-Ljbffr

We have an exciting opportunity for an IT Service Desk Analyst to join our IT team here at Harrods. The Service Desk team provide first line technical support to users across all functions of the Harrod business (including Retail, Distribution and Corporate). This involves supporting a comprehensive set of hardware, software and devices so that the team are a one stop shop for all IT support This is an on-site role in Thatcham so we are only accepting applications from candidates based within this area as there will be occasional and night cover shifts. The role requires taking ownership of issues, service requests and strong technical problem determination skills to ensure that calls are seen through to resolution in the most efficient way. • Provide technology support and expert technical advice to 4000+ users across the business, • To own calls end to end and record all details and updates, keeping customers updated appropriately ensuring that tickets are being progressed to resolution in a timely manner, • To identify known issues and produce knowledge base articles, • Undertake remote desktop software installations via SCCM and Casper, • Identifying and logging potential IT problems., • Prioritisation of work in line with the appropriate service targets The ideal candidate will have excellent time-management skills and the ability, and willingness, to multi-task are very important so that the team can be available to support our users whenever required. There is a need to build and foster strong relationships across the IT organisation and Harrods business to provide the best possible support. It is important that you have the following; • Basic Network Understanding, Cisco preferred, • Previous experience working with Desktop, VMware VDI, terminal servers, thin client, and end user mobile computing (installation, configuration, administration), • Microsoft Office and Outlook troubleshooting skills, • Active Directory and Android, Windows Phone, iPad and iPhone support, • Clear communication both written and verbal Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods Time Type: Permanent Department: End User Services 1 (Kevin Attfield) As one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector. #J-18808-Ljbffr

Lawyer. Commercial brain. Problem solver. Occasional firefighter. We’re looking for an experienced full-timeIn-House Legal Counsel to join the team supporting two very different, but equally entrepreneurial businesses —Signet Collection, our growing hospitality business, and Coterie, our fine wine and logistics business. On one side, there’s Signet Collection — a growing collection of wonderfully individual hotels and hospitality businesses, doing things a little differently. On the other, there’s Coterie — our fine wine and logistics business, operating in a completely different world, but with the same entrepreneurial spirit. Two businesses. Two sectors. Plenty of variety. And one newly created legal role sitting right in the middle of it all. If you’re the sort of lawyer who enjoys a good commercial challenge, gets bored doing the same thing every day and would rather solve a problem than simply point out that there is one, we should probably talk. You’ll be our key UK legal resource across Signet and Coterie, working closely with our General Counsel in Taiwan, Executive Chair of Coterie and Managing Director of Signet, as well as our wider leadership teams. You’ll have a genuine seat at the table — helping shape decisions, structure deals, manage risk and, occasionally, explain to everyone why the thing they really, really want to do probably needs a slightly different approach. This isn't a role where you'll spend your days buried in contracts. Although there will be contracts. Lots of them. You’ll also be involved in acquisitions, property, governance, employment, data protection, regulatory matters, disputes and pretty much anything else that requires a sensible legal head. One day you might be working on the acquisition of a hotel. The next, negotiating a major commercial agreement. The day after that, helping HR navigate a tricky people issue or advising the leadership team on a new business opportunity. A bit of everything, including: M&A, investments & corporate structuring Supporting acquisitions, disposals, investments, due diligence, corporate structures and strategic transactions. Commercial contracts Drafting, reviewing and negotiating supplier, customer, partnership, procurement, services and other strategic commercial agreements. Property & real estate Supporting hotel acquisitions, disposals, leases, licences, developments, refurbishments and the many other joys of property law. Hospitality, wine & regulatory matters Providing practical, commercial advice across the regulatory environments in which both businesses operate. Employment & people Working alongside HR and senior leaders on employment-related legal matters, policies, employee relations and risk. Data, technology, cyber & AI Advising on GDPR, data sharing, technology agreements, systems, AI and the increasingly interesting legal questions that come with them. Intellectual property, brand & reputation Helping protect our brands, intellectual property, partnerships and commercial interests. Disputes, claims & insurance Managing and resolving disputes, claims and incidents, bringing in external specialists when they're needed. Governance & company secretarial Supporting boards, statutory requirements, corporate records and good governance — making sure we're doing the right things in the right way. This is a hybrid role, where you can work across home,our soon to be live Mayfair office, and any Coterie or Signet location. We’re looking for someone who enjoys being close to the business and the people making things happen — not someone who wants to disappear into a legal cave with a stack of contracts. You’ll be a qualified solicitor in England & Wales, ideally with 10+ years’ PQE, with a strong grounding in both private practice and sophisticated in-house legal work. • Corporate and commercial law, • M&A and investments, • Property and real estate, • Commercial contracts, • Corporate governance Experience in hospitality, hotels, leisure, property, luxury, wine, logistics or another fast-moving, consumer-facing environment would be fantastic. But actually, we're more interested in how you think than where you've worked. You’ll probably fit in rather well if you... See solutions, not just problems. You can give clear legal advice without covering the page in red ink and saying, “Unfortunately, no.” Think commercially. You understand that businesses need to take calculated risks — and your job is to help them do that intelligently. Are comfortable being independent. You’ll be the principal UK legal resource, so confidence, judgement and the ability to get things moving are important. Know when something stays in the room. You’ll be trusted with highly sensitive and confidential information and will treat it accordingly. Don't panic when things get complicated. Because occasionally, they will. Can challenge people without being difficult. We want someone who will say, “I don't think that's a great idea — but here's how we could make it work.” You're approachable, curious, resilient and have a sense of humour. Because this isn't your standard in-house legal role. You'll have two businesses, multiple sectors, senior-level exposure and a genuinely varied workload — with the opportunity to build something rather than inherit a legal function that's been doing the same thing for 15 years. Real influence Your advice will directly shape significant commercial decisions. Variety Two businesses. Multiple sectors. Very few boring days. Senior exposure Direct access to leadership and strategic decision-making. Interesting problems We'd much rather you helped us solve things than simply tell us why we can't. The chance to build This is a newly created role, so you’ll have the opportunity to shape how legal support works across both businesses as we grow. And, of course... An excellent starting salary and benefits package, to be discussed and agreed with the right person based on skills and experience. Discounted rates across our hotels and restaurants for you, your family and friends. Two businesses. Plenty of opportunities. And probably a few interesting conversations along the way. If you’re an experienced lawyer looking for a role where you can combine strategic thinking with sleeves-rolled-up legal work, where commercial judgement matters just as much as legal knowledge, and where you can genuinely influence the direction of two growing businesses... We’d love to hear from you. Bring your legal brain. Bring your commercial instinct. Bring your curiosity.And definitely bring your sense of humour.Come and help us make sure the legal side of Signet & Coterie is every bit as ambitious, entrepreneurial and commercially minded as the businesses themselves. Compensation: To be discussed #J-18808-Ljbffr

Are you passionate about creating unforgettable weddings and exceptional events? Royal Berkshire, part of the Exclusive Collection, is a luxury property in Ascot that radiates refined elegance and timeless charm. Set within stunning grounds and featuring beautiful event spaces, it provides the perfect backdrop for weddings, celebrations, and special occasions. If you thrive in a fast-paced hospitality environment and enjoy turning a couple's vision into a seamless and memorable experience, we'd love to hear from you. • Respond to wedding and event enquiries within agreed response times, ensuring a high level of customer satisfaction., • Build strong relationships with couples and clients from initial enquiry through to the event day and post-event follow-up., • Conduct venue show rounds and consultations, showcasing the property's wedding and event offerings., • Coordinate all aspects of weddings and events, ensuring every detail is planned and communicated effectively., • Work closely with couples, suppliers, and internal departments to deliver a seamless guest experience., • Prepare proposals, contracts, and event documentation in line with company pricing and sales guidelines., • Anticipate guest and client needs, ensuring each event feels personal, memorable, and professionally executed., • Liaise with operational teams, including food and beverage, kitchen, housekeeping, and maintenance teams, to ensure smooth event delivery., • Gather and review guest feedback following weddings and events, identifying opportunities for continuous improvement., • Contribute creative ideas and market trends at sales meetings to help grow the wedding and events business., • Ensure compliance with food safety, allergen, health and safety, and licensing requirements., • Previous experience in wedding coordination, event planning, hospitality, or a similar customer-focused role., • Passion for creating exceptional wedding and event experiences., • Outstanding communication and relationship-building skills., • Highly organised with excellent attention to detail and strong administrative abilities., • Ability to manage multiple events and priorities while remaining calm under pressure., • Professional, proactive, and confident in dealing with clients and suppliers., • Strong commercial awareness with the ability to maximise sales opportunities., • Flexible approach to working hours, including occasional evenings and weekends as required by events., • Positive attitude with a genuine commitment to delivering outstanding customer service. We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive. As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know. #J-18808-Ljbffr

Dorchester Collection’s Coworth Park seeks an Events Operations Manager to lead the events teams and deliver exceptional guest experiences on-site. You’ll drive luxury service standards, oversee multiple departments, and coordinate guest stays with cross-team collaboration. The role requires leadership at the top of a luxury property, with a focus on excellence, team development, and guest satisfaction, in a countryside setting. Apply via our careers channel. #J-18808-Ljbffr

Royal Berkshire, part of the Exclusive Collection, is a luxury property in Ascot that radiates refined elegance and timeless charm. Set within stunning grounds and featuring beautiful event spaces, it provides the perfect backdrop for weddings, celebrations, and special occasions. If you thrive in a fast-paced hospitality environment and enjoy turning a couple's vision into a seamless and memorable experience, we'd love to hear from you. #J-18808-Ljbffr

Join The Vineyard as we begin an exciting new chapter, reopening in February 2027. Starting in January 2027, you'll become part of a passionate team, helping to shape the guest experience and set the standard for our next era of luxury hospitality. Renowned for exceptional food, outstanding wine, and memorable guest experiences, The Vineyard is entering a new era. From day one, you'll help shape the guest experience, establish new standards, and contribute to the successful launch of this five-star destination. Join a passionate team where excellence, innovation, and collaboration are at the heart of everything we do, and play a meaningful role in shaping the future success of The Vineyard. As Food & Beverage Manager, you will be responsible for leading and overseeing all Food & Beverage operations across The Vineyard Hotel, ensuring exceptional guest experiences, strong financial performance, and consistently high standards of service across every outlet and event. Reporting directly to the Operations Manager, you will provide leadership, guidance, and support to the Restaurant Manager and Conference & Events Manager. You will play a pivotal role in creating a collaborative and guest-focused culture, ensuring all teams work together to deliver memorable hospitality experiences that reflect the reputation and standards of The Vineyard. This is a highly visible, hands-on leadership role requiring a strong operational presence throughout the business. You will lead from the front, supporting service periods, engaging with guests, coaching and developing your teams, and ensuring luxury service standards are consistently achieved across restaurants, bars, private dining, conferences, weddings, and events. Working closely with the Executive Chef, Wine Director, and wider hotel leadership team, you will contribute to the overall success of the hotel, driving operational excellence, commercial performance, employee engagement, and guest satisfaction. You will be expected to identify opportunities for improvement, implement best practices, and ensure the Food & Beverage division continues to evolve and thrive. The successful candidate will be an experienced hospitality professional who combines outstanding leadership skills with strong commercial awareness and a genuine passion for delivering exceptional guest experiences. • Provide leadership, direction, and support to all Food & Beverage departments., • Coach, mentor, and develop departmental managers to achieve both individual and business goals., • Conduct regular performance reviews, development discussions, and succession planning activities., • Support recruitment, onboarding, and retention initiatives to build engaged and capable teams., • Foster a positive, inclusive, and professional culture that encourages collaboration, accountability, and continuous improvement., • Lead by example, acting as a role model for service excellence and company values., • Oversee the day-to-day operation of all restaurant and bar outlets., • Support the Restaurant Manager in delivering exceptional service standards and achieving departmental objectives., • Work closely with the Head Sommelier and Wine Director to maintain an industry-leading wine and beverage programme., • Support the ongoing development of wine lists, cocktail menus, beverage offerings, and promotional activities., • Ensure all outlets deliver consistently high levels of guest satisfaction and operational efficiency., • Monitor quality standards, stock levels, service delivery, and profitability across all beverage operations., • Oversee the Food & Beverage delivery for conferences, meetings, private dining experiences, weddings, banquets, and special events., • Work closely with the Conference & Events Manager and Executive Chef to ensure flawless planning and execution., • Support event preparation, staffing, operational logistics, and guest experience delivery., • Maintain a visible presence throughout major events, providing support where required to ensure successful outcomes., • Take ownership of departmental budgets, forecasts, and financial performance., • Monitor revenue, labour costs, stock costs, and expenditure to maximise profitability., • Identify and implement revenue‑generating opportunities and upselling initiatives., • Monitor business trends and performance data to support decision‑making and continuous improvement., • Deliver departmental targets, KPIs, and commercial objectives while maintaining exceptional service standards., • Build meaningful relationships with guests and create memorable experiences., • Actively engage with guests throughout the hotel and respond to feedback., • Resolve guest concerns quickly, professionally, and effectively., • Support VIP guests, special occasions, and bespoke guest requests., • Ensure personalised service standards are consistently delivered across all areas of responsibility., • Ensure all Food & Beverage operations comply with food safety, health and safety, licensing, and legal requirements., • Oversee stock control, purchasing activities, supplier relationships, and inventory management., • Minimise waste and maximise profitability through robust cost‑control procedures., • Support continuous improvement initiatives to enhance efficiency, service standards, and team performance., • Attend management meetings and contribute to business planning and strategic objectives., • Work collaboratively with all department heads to support the wider success of the hotel. You are an experienced and passionate hospitality professional with a proven background in leading Food & Beverage operations within a quality hotel, luxury hospitality, or premium restaurant environment. You understand what exceptional service looks like and have the ability to inspire, motivate, and develop teams to consistently exceed guest expectations. Equally comfortable on the restaurant floor, behind the scenes, or within management meetings, you thrive in a dynamic environment where no two days are the same. You are commercially minded and capable of balancing operational excellence with financial performance, understanding how strong leadership, guest satisfaction, and profitability work together to drive success. You build positive relationships at every level, communicate effectively, and bring energy, professionalism, and enthusiasm to everything you do. Most importantly, you are a visible leader who enjoys being part of the operation, supporting your teams during service and creating an environment where both colleagues and guests feel valued. • Previous Food & Beverage management experience within a hotel, luxury hospitality, or high-quality restaurant environment., • Experience leading multiple Food & Beverage outlets and operational teams., • Strong leadership and people management experience, including managing departmental leaders., • Excellent understanding of restaurant, bar, private dining, conference, and event operations., • Proven experience delivering exceptional guest experiences., • Strong commercial awareness and financial management skills., • Experience managing budgets, costs, labour, and departmental performance., • Excellent communication, relationship‑building, and interpersonal skills., • A hands‑on approach with a passion for hospitality and service excellence., • Previous experience within a luxury hotel environment., • WSET qualification or strong wine knowledge., • Experience overseeing conference, banqueting, wedding, and large-scale event operations., • Food Safety qualification., • First Aid qualification., • Fire Marshal qualification., • Passionate about hospitality and creating exceptional guest experiences., • Inspiring leader with the ability to engage, motivate, and develop teams., • Professional, approachable, and confident in a guest‑facing environment., • Strong organisational, planning, and problem‑solving skills., • Commercially focused with the ability to identify opportunities to improve performance., • Calm and effective under pressure in a fast‑paced operational environment., • Positive, proactive, and solutions‑focused in your approach., • Flexible and adaptable, with the willingness to work evenings, weekends, public holidays, and peak business periods as required., • Committed to maintaining the highest standards of professionalism, presentation, and service delivery. The Vineyard is part of the Monogram Collective, an innovative, thriving business and we want you to be part of our exciting journey. You’ll meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 35 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Healthy meals to enjoy while you're working, • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date, • Contributions to a pension plan Following your first successful 3 months, you’ll also receive … • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family, • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested in the role, we look forward to hearing from you! #J-18808-Ljbffr

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