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Account Manager | £35,000 - £38,000 + £15,000 OTE Y1 + Car Allowance + Bonus | Field-Based If you’re a commercially-minded account manager who thrives on autonomy and knows how to drive dealer performance, this one’s worth a look. You’ll be joining a business that’s serious about growth — and they’re backing it with investment, innovation, and a strong product portfolio that goes well beyond warranty. You’ll be trusted to run your patch like it’s your own business. That means real ownership, clear targets, and the support to make things happen. No micromanagement, just results. What You’ll Be Doing • Growing sales volumes across independent and franchised dealer groups, with a focus on long-term relationships and strategic growth., • Leading business reviews, analysing KPIs, and implementing rectification plans where needed — including pricing and stock strategies., • Collaborating with internal teams (Claims, Finance, Marketing, Risk) to deliver a joined-up, best-in-class service to your accounts., • Driving product penetration across the full asset protection suite — not just warranty. What You’ll Need to Bring • A solid track record in sales and customer account management, ideally in automotive or financial services., • Strong commercial acumen — you know how to spot opportunities and turn them into revenue., • Advanced Microsoft skills and a process-driven mindset., • The ability to juggle priorities, influence stakeholders, and deliver high-quality work at pace. Who They Are This is a business that’s carved out a strong position in the automotive warranty space. They’re growing fast, investing in tech, and expanding their product range — all while keeping service quality front and centre. If you want to be part of a company that’s going places (and takes its people with it), this is a smart move.

About Us: Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 150,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future. Title: E2E OSS Netcool Solution Architect Location: Newbury, UK Job Description: 1.Specialized & Niche Skill Set • Netcool architecture (OMNIbus, Impact, NOI, Agile Service Manager, Precision) requires deep, hands-on solutioning experience that is scarce within our current talent pool., • The OSS domain requires deep cross-domain expertise (Service Fulfilment, Assurance, Automation, Cloud Telco, Network Management, COTS products)., • Service Assurance underpins network uptime, proactive issue resolution, SLA adherence, and customer experience., • An external architect will bring global exposure and best practices from other telcos and technology providers., • Netcool must integrate seamlessly with OSS domains such as Service Fulfilment, Network Inventory, Customer Experience Management, and NMS/EMS systems., • We need a neutral, senior-level architect who can align diverse market-specific stacks into a harmonized global OSS landscape., • External hiring provides the independence needed to challenge existing approaches and enforce governance discipline without internal biases. 6. Mentorship & Capability Building • The role will also mentor and guide our internal architects/designers, ensuring long-term knowledge transfer. How To Apply: It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page, or you can also share resume directly to provided email address. We look forward to receiving your application! Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.

A leading UK retailer is seeking a motivated Team Manager in Food to lead a dynamic team and enhance customer service on the shop floor.You will drive commercial performance, ensuring exceptional availability and service standards.This role requires operational resilience and problem-solving capabil

A luggage and travel essentials company in Newbury is seeking an Assistant Store Manager to lead a dynamic team.In this role, you will ensure exceptional customer service, foster team development, and support store operations to meet financial objectives.Ideal candidates have strong leadership and c

A leading supermarket chain in Newbury is seeking a Food Manager to oversee in-store operations and team performance.You will manage a medium to large team, focusing on excellent customer service and operational efficiency.This role offers significant opportunities for career progression within the

A leading UK retailer is seeking a Team Manager in Fashion, Home & Beauty to drive sales and inspire a team to deliver outstanding customer service.

A leading retail company is seeking a Team Manager in Fashion, Home & Beauty to inspire and lead the team to achieve outstanding customer service and sales.

A home improvement retailer in Ash, England is seeking a Service Team Manager to drive service excellence and create a high-performing team. Your responsibilities will include overseeing the checkout team, ensuring compliance and safety standards, and inspiring your team to prioritize customer satis

The Customer Success team within Signature Success is looking for a driven and customer‑focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest‑profile customers. Senior Customer Success Manager, Sales/Service Clouds. The CSM acts as the

Help your customers achieve their business goals and outcomes on the Salesforce platform by:* Coordinating the completion of the Signature Success catalog of services as required for your customer* Providing timely, proactive Salesforce feature guidance based on the areas of interest for your custom

Get notified about new Customer Service Manager jobs in. Customer Success Manager, Enterprise (Translation & Localization industry experience required - Expression of Interest). Partner & Customer Success Manager (Europe-based).

Proven experience as a Customer Service Manager in FMCG. We are looking for an experienced, proactive, organised and hands‑on Customer Service Manager with proven team leadership skills to join our client a fast‑paced, growing FMCG business based in the Surrey area. Oversee day‑to‑day activi

Work closely with Global Quality Manager working on both Customer Service and Technical Support procedures for ISO9001 both internal and annual audits. Working as a critical part of the OK International European Internal Sales team you will have a varied role including customer relationship manageme

We're hiring a Customer Service Manager role for a direct to consumer subscription start-up company in London, with hybrid working. Proven experience in a customer service leadership role, preferably in a fast-paced start-up or consumer-focused company. Consumer Services, Food and Beverage Services,

Customer Service Manager – B2B Drinks Platform – London – Up to £50,000 plus package. Customer Service Manager responsibilities include:. Own the customer service strategy, setting clear standards, processes and service levels that align with business goals.

A leading automotive retailer in the UK is seeking a Service Manager to lead their Teesside Volkswagen service team. The successful candidate will develop customer relationships, manage departmental operations, and ensure high standards of service delivery. Ideal for an experienced manager looking t

A leading provider of factory automation in Coventry is looking for a Spare Parts Manager to oversee the team and manage spare parts quotations, ensure customer satisfaction, and drive performance.

Commercial Customer Success Manager (Self Service). This role combines customer relationship management, commercial conversations, and data‑driven insights to ensure our self‑service customers receive meaningful, scalable touchpoints that enhance their experience and maximize their long‑term s

The successful candidate will be motivated, organised, high calibre and dedicated to delivering a great service on behalf of their customers - If you have previous team manager experience, get in touch!. Lead a team to meet and exceed business objectives, service targets corporate goals including op

The Global Order to Cash (O2C) Customer Service Manager will lead the worldwide O2C Customer Service team, overseeing end-to-end order processing, invoicing, fulfilment support, and customer escalations across all regions. Serve as the global O2C representative with Sales, Customer Service, Finance,

A leading retail company in the United Kingdom is looking for an experienced Duty Manager to support the Store Manager at their Tenbury Wells SPAR store. The role includes overseeing store operations, managing a team, and ensuring excellent customer service. Candidates should have previous managemen

With an online rating of just under 5 stars from almost 10,000 customer reviews, their focus is very firmly on maintaining the best possible customer service levels to their B2C customers. As the leader of the customer service function, you will guide process improvements, monitor ticket trends, and

As the Customer Service Manager, you’ll own the full performance of Feel’s Customer Service function - driving measurable results across response quality, speed, automation, AI and customer satisfaction. You know customer service inside out - from data, dashboards, and automation to tone, escala

The role of Customer Services Manager will lead a team across multiple skills, including key relationships with Finance, HR and Distribution teams, to provide / support exceptional customer delivery in a service-orientated environment. Job Title: Customer Services Manager - Pensions. Strong people a

Demonstrable experience in customer service or operations management, ideally within a training, service, or manufacturing environment. W Talent are working in partnership with a global manufacturing organisation to appoint a Training and Customer Excellence Manager based from their facility in Derb

Following rapid growth, our customer service volume has expanded significantly, impacting both customer satisfaction and Trustpilot performance. E-Commerce Customer Service Manager. You will take full ownership of the Customer Service department, lead a large team, and build the systems that ensure

The successful candidate will be motivated, organised, high calibre and dedicated to delivering a great service on behalf of their customers - If you have previous team manager experience, get in touch!. Lead a team to meet and exceed business objectives, service targets corporate goals including op

The successful candidate will be motivated, organised, high calibre and dedicated to delivering a great service on behalf of their customers – if you have previous team manager experience, get in touch!. Lead a team to meet and exceed business objectives, service targets, corporate goals, includin

A local governmental body is seeking a Customer Services Manager to lead a dynamic team in Liverpool. You will oversee a busy contact center and develop strategies to enhance customer experience. The ideal candidate should have experience in managing multi-channel contact services and knowledge of d

To oversee our customer support team, we are looking for a dynamic and seasoned customer service manager. Job Title: Customer Service Manager. Overview of the Job: Customer Service Manager.

With a natural flair for motivating and inspiring a world‑class team you’ll use your exceptional communication and relationship‑building skills to ensure your team delivers only gold star customer service to our franchisees national account customers and consumers while your expertise in custo

A leading customer service firm in the UK is looking for a dynamic Customer Service Manager to oversee the support team, ensuring high customer satisfaction. You will lead initiatives to enhance service quality, manage staff training, and analyze feedback for continuous improvement.

European Operations Manager (Customer Service focus) – Electronics Manufacturer. They are seeking a new Operations Manager to manage the customer services across all European entities. You will be responsible for producing customer services operation reports on a weekly basis for different busines

Lead and manage a PBH customer service team to deliver world‑class service and exceed contracted service level obligations. Manage customer relations to ensure contractual service levels are delivered and identify opportunities to become the customer’s preferred partner. Join AJW as our PBH Cust

Are you an experienced customer service professional ready to take the next step in your career? We’re working with a dynamic SME in South Yorkshire on an exciting journey of growth and improvement, and they’re looking for a Customer Service Manager to join their Senior Leadership Team. Customer

A leading financial services company in the United Kingdom seeks an experienced Assistant Store Manager to ensure outstanding customer service and manage cash handling duties. The ideal candidate will have at least one year of experience in sales or customer service and a high school diploma or GED.

A British manufacturer is seeking a multilingual Customer Service Manager to lead a world-class team and enhance customer service strategies. Join a supportive environment focused on inspiring customer experiences and achieving KPIs.

In addition, this role will serve as the after‑sales manager, fault‑finding both remote and onsite problems with simulators and working closely with technical managers at various venues to ensure simulators are kept operational, and the customer is happy. We are commencing a major global rollout

A great opportunity to become part of the team launching our brand-new student housing in Wembley as Night shift Customer Service Manager. Provides reception, administration, and exceptional customer service and safety support (including key management and handling lock outs). The perfect person for

The Customer Service Manager will be responsible for delivery day‑to‑day service operations, providing support to suppliers and buyers, drive overall satisfaction and manage the platform functionality at head office level. Customer Service Manager responsibilities include:. Own the customer serv

A leading service company in Greater London seeks an Area Service Manager to lead a team of Service Engineers. The role involves enhancing customer satisfaction, managing service delivery, and ensuring operational excellence. Ideal candidates will exhibit strong leadership, effective communication s

The Service Manager will act as the customer’s advocate, engage with operational teams, and ensure high levels of service delivery, fulfilling customer needs effectively. A leading networking services provider in the UK is seeking a Service Manager to oversee the end-to-end customer experience. Th

A leading guest services company in London is seeking a Customer Service Manager to oversee their team at the largest client office in the UK. The role involves managing over 30 ambassadors, ensuring excellent customer service, and fostering strong relationships with clients and colleagues. The idea

The Customer Success team within Signature Success is looking for a driven and customer‑focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest‑profile customers. Help your customers achieve their business goals and outcomes on the Salesf

We are seeking a dynamic and results‑driven Customer Care Manager to develop and lead a resident liaison service across the North Regeneration region. Proven track record of leading customer service strategies and driving initiatives. An NVQ/ILM Certificate Level 3 (or equivalent) in Customer Serv

The role involves managing end-to-end service delivery for clients, ensuring compliance with service levels, and building strong customer relationships. A leading tech solutions provider in Greater London seeks an experienced Service Delivery Manager. Candidates should demonstrate experience in mana

Seeking an experienced Customer Service Manager to lead our customer service department. Are you experienced in customer service and seeking a highly rewarding role? NextStreamServers has the perfect opportunity for you! We are currently hiring a Customer Service Manager to join our dynamic team. Im

We have a fantastic new job opportunity for aCustomer Service Team Managerwho has previous experience managing and leading a high-performing customer service team, delivering exceptional service. As the Customer Service Team Manager your role is pivotal in ensuring exceptional service standards, lev