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Job Title – Patient Advisor Location – Stirling with cover in Perth Hours – Full time - 40 hours Salary - from £26,500 plus bonus Optical Express are the market leader in Vision Correction Surgery (Laser Eye Surgery and Premium Pay Intraocular Lens Surgery in the UK). As an entity, we treat more patients than all other private providers do put together. For close on twenty years, Optical Express have delivered in excess of 60% of premium pay Laser and Lens Replacement Vision Correction procedures in the UK and Ireland. We are seeking Patient Advisors for our Stirling and Perth clinics. This is a pivotal role in our business, with responsibility for delivering an outstanding and well-structured patient journey across our services. The role of a Patient advisor is to act as a support to our clinicians, whilst also carrying operational and commercial responsibilities. Our Patient Advisors are the patients primary point of contact through all stages of the process from introduction to post operative follow up, they combine exceptional patient care and service delivery standards in line with high-end luxury purchases. Main Responsibilities • Support Patients having vision correction surgery across all steps of patient pathway, building rapport and maintaining patient confidence., • Deliver warm, professional patient welcomes and manage first impressions., • Capture high-quality diagnostic scans for clinical interpretation, whilst communicating with the patients on the features and benefits of our technology., • Support in delivery of consultations for optometrists and/or Surgeons, in-clinic or virtual., • Close consultation process and schedule surgery and aftercare., • Manage payment, finance and administrative booking requirements., • Previous experience of a patient facing role, • Excellent communication and interpersonal skills, • High attention to detail and organisational skills, • Proficient with use of digital and diagnostic technology, • Experience within healthcare or high-end retail would be preferred., • An industry leading salary plus excellent bonus potential, • State of the art, modern working environments, • 33 days annual leave*, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Discounts on other group company products and procedures, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • Workplace Pension scheme

Job Description Head Pastry Chef Luxury Award Winning Hotel - Stirling The Package - Salary £45K + Service - Uniform, and company benefits - Lead the Pastry team in a Luxury award winning kitchen Required Skills: - Proven experience as a Head Pastry Chef in a 4/5 Star operation. - A passion for pastry and a keen eye for detail. - Strong leadership skills with the ability to train, develop, and motivate a team. - A creative mindset with... ZIPC1_UKCT

Assistant Operations Manager, 5* Hotels, Scotland £45k Fantastic opportunity has arisen for a motivated and passionate Assistant Operations Manager to support this 5* luxury hotel group across all their properties. The hotel collection has properties mainly across the Highlands of Scotland with standards at 5* level. With the growth of the collection, they are now looking for a strong and passionate Assistant Operations Manager to support the hotels where needed in a hands on capacity. In this unique role, you will be: Working alongside Management in supporting/running of properties Covering long term absences as well as staff shortages Taking responsibilities for management of staff Involved in training and development Hands on in all areas including day to day operations Liaising with guests and ensuring guest satisfaction is more than exceeded As the collection is spread across a wide area, you must be prepared to stay away from home for more than a night - accommodation will be provided whilst on shift however you will need to have your own permanent base. It is also essential to have your own car to get to properties. What we are looking for: an enthusiastic Junior or Assistant Operations Manager or Hotel General Manager with a proven work history experience and working knowledge within a 5* or (minimum) 4* hotels attention to detail with exceptional customer service skills ability to resolve any issues in a logical and practical manner ability to work under pressure whilst remaining calm and reasonable hands on and able to jump in where needed flexible - happy to stay away from home for up to 4 nights a week own transport as most properties are located in the Highlands This is a truly exceptional opportunity for an enthusiastic and dynamic Assistant Hotel Operations Manager. For more information, apply immediately. *Please note, there is no sponsorship offered on this occasion