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Join Us at JCF Property Management Ltd: Your New Career Awaits! 🌟 Position: Front-of-House Receptionist/Administrator 📍 Location: Putney, London 💼 Type: Full-time (with possible flexible hours) 💷 Salary: £26,000 - £28,000 per annum, dependent on experience About JCF Property Management Ltd We are a leading property management firm, proudly situated in the heart of Putney. At JCF, we're passionate about providing top-tier service to our clients and maintaining a welcoming, professional environment. We're on the lookout for a charismatic and detail-oriented Receptionist/Administrator to be the face of our company! Your Role With Us As the first point of contact, you will embody our commitment to outstanding service. Your day-to-day responsibilities will include: 📞 Handling incoming calls with a warm tone and efficiently directing them to the appropriate team members. 📬 Managing both incoming and outgoing mail, ensuring accuracy and prompt distribution. ✉️ Assisting our Property Managers with mail merges, proofreading, and dispatching correspondence. 🔑 Overseeing our key register system and coordinating with contractors. 📊 Maintaining and updating our property and client databases. 🎉 Welcoming clients and guests, preparing meeting spaces to create a great first impression. 🖊️ Keeping our office running smoothly, from stocking supplies to supporting our Accounts team with basic data entry tasks. We're Looking for Someone Who: 🌐 Is proficient with Microsoft Outlook, Word, and Excel, and skilled in mail merges. ☎️ Has a professional and friendly telephone manner. 🗣️ Boasts excellent communication skills, both verbal and written. 📅 Is highly organised and adept at managing multiple tasks. 🔍 Has a keen eye for detail and enjoys the precision of routine tasks. ✅ Is accurate and efficient with data entry. Why Join Us? At JCF, you'll be more than just an employee – you'll be an integral part of a company that values its staff and encourages growth and development. You'll enjoy a competitive salary, a supportive team environment, and a role where no two days are the same. Ready to make a great first impression every day? Apply now to become the face of JCF Property Management Ltd! We look forward to meeting you!
As a Night receptionist, your nights will include anything from managing reservations, taking payments, check-in & out guests, handling enquiries and complaints, patrolling and security walks, responding to Guest reviews, to cleaning our social areas and assisting the management team with the daily reporting and breakfast setup What skill you need: Checking guests in and out Are hardworking and enthusiastic Responding to guest queries via e-mail, telephone or in-person Processing payments Offer guests great customer service Night auditing Ensuring the hotel and its guests are secure through the night Efficient transfer of information to staff members on the morning shift Who we are looking for: Fluent spoken/written English (other languages are a bonus) Competent level of IT proficiency Ability to work on your own and as part of a team Friendly but professional work ethic Flexible availability Able to take initiative and remain calm under pressure Organised, helpful and friendly individual Previous experience in a similar role within a hostel, solo customer-facing roles, or a hospitality background is highly preferred. We are currently looking for night receptionists to cover both hostels in London Elephant & Castle and Kensington Holland Park Job Type: Full-time Pay: £12.00 per hour Schedule: 8 hour shift
Goldmills are hiring a Luggage Porter on behalf of our client, a popular 4* Hotel in the Waterloo area. We are looking for a friendly, confident individual who is passionate about delivering excellent customer service. The position is available on either a full-time or part-time basis and hours will be 9am - 5:30pm. Your daily duties will include but not restricted to; - Providing guests with a warm greeting upon arrival - Paying close attention to detail, ensuring you are always aware of customers needs - Provide information to guests, such as maps, brochures, tourist information etc. - Able to provide guests with recommendations on local attractions, restaurants, bars, events and places to see - Arrange special services for customers when required - Knowledge of all promotions and packages within the hotel and able to promote these to customers - Handle customer enquiries and relaying to Manager when required - Handle guest mail and messages ensuring they are responded to and managed promptly It is important that the right person is attentive and personable, pays close attention to detail and makes guest satisfaction a priority.
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Goldmills are hiring a Concierge on behalf of our client, a popular 4* Hotel in the Waterloo area. We are looking for a friendly, confident individual who is passionate about delivering excellent customer service. The position is available on either a full-time or part-time basis and hours will be 7am - 7pm. Your daily duties will include but not restricted to; - Providing guests with a warm greeting upon arrival - Paying close attention to detail, ensuring you are always aware of customers needs - Provide information to guests, such as maps, brochures, tourist information etc. - Able to provide guests with recommendations on local attractions, restaurants, bars, events and places to see - Arrange special services for customers when required - Knowledge of all promotions and packages within the hotel and able to promote these to customers - Handle customer enquiries and relaying to Manager when required - Handle guest mail and messages ensuring they are responded to and managed promptly It is important that the right person is attentive and personable, pays close attention to detail and makes guest satisfaction a priority.
We are looking for a passionate** Hotel Receptionist** to join our wonderful team at Merit Kensington Hotel, our elegant 4 star boutique hotel in Earl’s Court. What you’ll do - Attend to all guest queries in a prompt, professional manner ensuring a high level of guest satisfaction. - Completing a seamless check in and check out service for all our guests. - To act as a point of contact for all guests, helping and offering them efficient customer service, identifying their needs as well as product knowledge - Ensure the correct handling of guest messages, mail and packages. - To know details of the day’s arrivals, identify priority guests, VIPs and ensuring their rooms are checked prior to arrival and placed with relevant VIP amenities. - Ability to work independently and handle emergency situations calmly.