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Manufacturing Team Leader Telford Permanent Double Days (Mornings/ Afternoons) Monday Friday 37.5 hrs Up to circa £31500 per annum Were partnering with a highly successful and market-leading manufacturing business who are looking to appoint a talented Manufacturing Team Leader to join their growing operation. This is an excellent opportunity for a driven individual to play a key role within a fast-... ZIPC1_UKTJ

Regional Service Manager Nottingham £50,000 - £60,000 + Family Feel + Growing company + Full Autonomy + Package + IMMEDIATE START Are you looking for a Service Manager position with a company who will offer you a great opportunity in an autonomous role where your work will be highly valued? You'll work for a thriving business and be able to develop and shape your team of field service technicians t... ZIPC1_UKTJ

Role: DevOps Manager Location: Remote - UK-based preferred Salary: Up to £70k plus benefits Your mission, should you choose to accept it, is to take full control of the build, release, and deployment landscape for a suite of Java-based enterprise applications. You'll be the one making sure everything flows as it should-from code commit through to deployment- smoothly, reliably, and without drama. ... ZIPC1_UKTJ

Residential Scheme Manager Nottingham, NG2 6BY £27,972.00 per annum Permanent, Full Time (36.25 hours per week) In our Residential Scheme Manager role, you’ll be managing our Scheme efficiently, ensuring residents' welfare, safety, and comfort while fostering a sense of community. As a Residential Scheme Manager, you will be required to live on-site, offering a unique opportunity to reside within the community you support. Accommodation is provided in a 2-bedroom bungalow at the Scheme. A separate on-site office at the Scheme will be provided for work-related duties. ��Salary: Up to £27,000 per annum ��Contract: Permanent ¦ Full-Time ⏰Your week: 36.25 (Monday - Friday 8.30am - 4.45pm with 1 hour lunch unpaid) ��Location: Marlborough Court – Nottingham, NG2 6BY ✨Snapshot of your role · Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained. · Oversee the welfare of our residents that will enable them to live independently, whilst also providing a calm and attentive response in the event of an emergency. · Take on the management of service delivery, with particular attention to housing management and maintenance issues. · Engaging residents and developing a tight knit community spirit through the facilitation of regular social events and activities. · Working independently as a lone worker with support from colleagues and management. ��What we’re looking for · Customer focused background with the ability to actively listen to customers and seek win/win solutions · High level of commitment to providing efficient and caring services to our customers. · Basic digital skills (Microsoft Office etc) · Excellent communication skills (verbal and written communication) and the ability to negotiate and influence where appropriate. · Previous experience in being able to resolve conflict and remain impartial and professional. �� A full UK driving license and access to a vehicle is essential for this role to visit our customers. Please read the attached Job Description before applying so you get the full scope of the role. Closing: 22nd May 2026 ��We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

We're looking for a Project Implementation Manager to lead the roll-out of supply chain solutions directly on customer sites across the UK. You'll be responsible for turning operational challenges into practical, high-impact implementations. This is a hands-on, customer-facing role where you'll scope, design and deliver solutions that improve efficiency, reduce downtime and create measurable value for customer. \n \nBASIC SALARY: up to £50,000\n \nBENEFITS: \n· Bonus \n· 25 Days Holiday \n· Group Benefits \n \nLOCATION: Chesterfield - Hybrid role combining home, office and customer facing elements \n \nCOMMUTABLE LOCATIONS: Worksop, Sheffield, Alfreton, Mansfield, Nottingham, Derby, Stavely, Clay Cross, Sutton-in-Ashfield \n \nJOB DESCRIPTION: Project Manager - Implementation, Supply Chain, Industry \n \nIf you enjoy seeing projects through from idea to real-world impact, this role gives you the ownership to make that happen. Some roles talk about transformation; this one delivers it. \n \nAs Project Implementation Manager, you will take ownership of end-to-end solution implementation for a range of on-site supply chain programmes. A core element of the role is the end-to-end ownership of vending and asset management solutions, including solution design, deployment, go-live, and ongoing post-implementation support. \n \nWorking closely with customers and internal teams, you'll ensure solutions are delivered safely, efficiently and to a high operational standard. \n \nYour responsibilities will include: \n· Leading the implementation of vending, VMI, DLF, Kanban and kitting solutions across customer sites \n· Conducting on-site operational assessments to understand customer needs and define the right solution \n· Managing implementation plans, time lines and project coordination across internal teams and stakeholders \n· Overseeing installation, go-live and early-life support for deployed solutions \n· Delivering training and structured hand overs to ensure customers adopt solutions successfully \n· Ensuring all deployments meet health & safety, company and customer site standards \n· Capturing implementation data and supporting handover to operational and account management teams \n \nThis role offers a strong mix of project delivery, customer engagement and operational problem solving \n \nWHY THIS ROLE? \n \nThis is an opportunity to join a team delivering practical, measurable improvements in real operational environments. \n \nYou'll have the chance to: \n· Lead high-impact implementations for major customers \n· Work on varied projects across different industries \n· See the direct operational results of the solutions you implement \n· Build strong relationships with customers and internal teams \n \nIf you enjoy taking ownership, solving operational challenges and delivering real change on-site, this role offers a genuinely rewarding opportunity. \n \nPERSON SPECIFICATION: Project Manager - Implementation, Supply Chain, Industry \n \nWe're looking for someone who combines project delivery capability with strong operational understanding and a focus on customer engagement. \n \nYou'll likely bring: \n· Experience working within supply chain, logistics, industrial or operational environments \n· A strong understanding of inventory management and lean supply chain principles \n· Experience implementing or supporting solutions such as VMI, Kanban, vending or similar operational systems \n· The ability to manage multiple (4 or 5) implementations simultaneously \n· Excellent planning, coordination and organisational skills \n· Strong communication skills and confidence working directly with customers on-site \n· An analytical approach to understanding operational challenges and designing practical solutions \n \nExperience delivering on-site implementations or operational improvement projects would be particularly valuable. \n \nINTERESTED? Please click apply. You will receive an acknowledgement of your application. \n \nWallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. \n \nPlease Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. \n \nREF: MT18436, Wallace Hind Selection

Health & Safety Manager Nottingham / Midlands | Up to £55,000 + Package + Travel Support A growing, purpose-led construction and property improvement business is looking to appoint a Health & Safety Advisor / Manager to support its continued expansion across the Midlands. This is an excellent opportunity for a practical, people-focused H&S professional who enjoys being out on sites, building relationships with operational teams, and genuinely influencing safety culture. This is not a desk-only compliance role. The Opportunity You’ll take ownership of health & safety across a live operational environment delivering residential construction / improvement works, working closely with site teams, subcontractors, and leadership to ensure strong safety standards while supporting project delivery. The business is well established, growing, and operates within a socially impactful sector focused on improving homes and communities. The Role Key responsibilities will include: • Supporting and improving H&S performance across multiple live sites, • Conducting site inspections, audits, and safety conversations, • Advising operational teams on best practice and compliance, • Supporting RAMS review and contractor management, • Incident investigation and corrective action management, • Driving behavioural safety and continuous improvement, • Building strong relationships with subcontractors and delivery teams, • Ensuring practical, commercially sensible safety standards About You We’re keen to speak with candidates who have: • Proven construction health & safety experience, • Strong knowledge of CDM and general construction site safety, • Experience working with subcontractors / live project environments, • NEBOSH qualification, • Confident communication skills with the ability to influence at all levels, • A pragmatic, approachable, solutions-focused style Backgrounds considered: • Main contracting, • Social housing, • Planned maintenance, • Refurbishment, • Retrofit, • Building services, • Construction delivery The Ideal Personality You’ll be: Visible and operational Relationship-driven Practical rather than overly bureaucratic Comfortable challenging where required Someone site teams respect and engage with Package • Up to £55,000 basic, • Travel support (mileage / vehicle package options), • Healthcare cashback plan, • Pension, • 26 days holiday + bank holidays, • Flexible working Location Midlands-based role with travel to sites across the region.

Site Manager required working 37 hours Monday to Friday Term time only Responsible for overseeing day-to-day site operations, ensuring work is carried out safely, efficiently, and in line with compliance standards. Key duties include conducting compliance testing, managing general maintenance tasks, and supervising contractors to ensure quality and adherence to schedules. Acts as the main point of contact on site, maintaining standards, resolving issues. Single shift 7am to 3:30pm (1 hour lunch) NCC - Bramcote Pay rate £ 13.80 If you are interested in the role, please email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared

Are you a passionate, enthusiastic, and self-motivated leader? If you have experience of building positive community relationships, then please keep reading. We are recruiting for a Me TimeProgramme Coordinator, this position is a permanent contract for 37.5 hours per week, covering the Nottingham area. Me Time is Mencaps social inclusion, leisure, and community-based programme, supporting adults wi... ZIPC1_UKTJ

We’re looking for a Community Centre Manager to run the Himmah Hub as a welcoming, well organised and sustainable community space. This isn’t just about managing a building. It’s about managing a space where people come together through food, culture and organising, and where activity builds relationships and collective power. You’ll manage bookings, grow income, keep the building running smoothly and work closely with partners and community groups to make sure the space is active, inclusive and well used. You’ll be the main point of contact for the Hub, making sure it feels open, accessible and reflective of the communities it serves. If you’re practical, organised and good with people, and you care about building spaces that bring communities together and create change, we’d like to hear from you.

A progressive and people-focused principal contractor is looking to appoint an experienced Project Manager to support its continued growth across major faade remediation projects. With confirmed work secured into 2028, this is an opportunity to join a stable, cash-rich business that continues to invest in its people, technology, and the future of safer, better-built environments. Head office is in... ZIPC1_UKTJ

Health and Safety Manager (Renewable Energy/Construction)\n\nNottingham\n\n£55,000 - £65,000 + Quarterly Bonus + Company Car + Great Benefits + Leadership Role + Enhanced Holiday Package\n\nAre you a Health and Safety Manager from a Construction background, looking for a role at a rapidly expanding and highly successful Renewable Energy and Retrofit upgrades company, who due to continuous growth since their creation in 2021, are looking to hire a Health and Safety Manager into a Leadership and autonomous role?\n\nDo you want to work in a role where you will be the go-to for all Health and Safety issues and compliance matters, in a leadership role with great benefits including a company car, a quarterly bonus, enhanced holiday package, and the freedom to build up a companies Health and Safety policies and practices?\n\nOn offer is the chance to become a key player in a rapidly expanding and highly regarded Renewable Energy and Retrofit upgrades company, renowned for their high-quality Solar PV and Battery installations/projects. Founded in 2021, this company has seen continuous growth since its creation and has big plans for the future.\n\nIn this role you will be responsible for leading health and safety practices across the business, ensuring compliance with UK and company policies, acting as the first point of contact for all health and safety queries, developing and implementing health and safety policies, as well as conducting site inspections, and training staff and contractors on health and safety practices.\n\nThis role would suit a Health and Safety Manager from a Construction background, looking for a leadership role at a rapidly expanding and ambitious Renewable Energy and Retrofit upgrades company, with great benefits including but not limited to a quarterly bonus, a company car, and an enhanced holiday package.\n\nThe Role\n\nLeading health and safety practices across the business\nEnsuring compliance with UK and company policies\nConducting site inspections, and training staff and contractorsThe Person\n\nHealth and Safety Manager or similar\nConstruction and or Renewable Energy background\nFull UK driving licenseKey Words: Health and Safety Manager, Health and Safety, Retrofit, Retrofit Upgrades, Manager, Managerial, Leadership, Renewable Energy, Retrofit, Solar PV, Solar Battery, Derby, Mansfield, Nottingham\n\nBBBH25107EC\n\nIf you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV.\n\nWe are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set.\n\nErnest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's Privacy Policy and Disclaimers which can be found on our website

Sea Freight Coordinator (Import & Export) £40,000 - £50,000 + Company Benefits + Progression Nottingham - Office based Are you a Sea Freight Specialist looking to join a collaborative, fast-growing global logistics business that genuinely values its employees, where you'll play a key role in delivering high-value, time-sensitive international shipments across critical trade lanes, with clear progres... ZIPC1_UKTJ

Do you have experience within customer service? Do you like to coordinate and help customers? Would you like to work for one of the largest relocation companies in the world? If so, this is the job for you! Our client are one of the worlds most recognised names in the removals industry. They are expanding their team and are looking for a move manager! Move Manager Benefits • Employee Assistance Program... ZIPC1_UKTJ

QHSE Coordinator Location:Telford Duration:Permanent Salary:up to £40,000 per annum (DOE) Hours: Monday Friday days (early finish on a Friday) Benefits: Enhanced annual leave Bonus Pension • access to other perks and rewards We are working with our well-established global client based in Telford who currently have a fantastic opportunity to join their team as a QHSE Officer. This is a great opportunity ... ZIPC1_UKTJ

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will... ZIPC1_UKTJ

Team leader required for Nottingham based company Robertson Recruitment are currently recruiting for an experienced and motivated team leader to join a manufacturing company based in Nottingham. This is a hands-on supervisory role, responsible for supporting the day-to-day running of the site, ensuring operational efficiency, and maintaining high standards of health & safety. Working hours: 4 on 4 of... ZIPC1_UKTJ

Project Director Nottingham £130,000 - £150,000 + Travel Allowance + Bonus + Pension + Holidays + Private Medical Insurance + Package + Technical Progression + Immediate Start Available This is not a role for someone looking for an easy project. This is a high-pressure, fast-track delivery environment where projects are delivered significantly faster than traditional contractors through overlapping... ZIPC1_UKTJ

Housing with Support Manager Nottingham, 30 Hours Salary £28,528 (30 Hours £22,822.40 About Us Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real oppor... ZIPC1_UKTJ

Elevation Recruitment Group are delighted to be supporting a leading manufacturing business in their search for a Technical Quality Manager. This is a pivotal leadership role within the Operations function, with a strong emphasis on metallurgy, materials science, and technical quality assurance. This opportunity is ideal for a technically strong quality professional who thrives in a manufacturing environment and is passionate about driving quality performance, leading teams, and delivering continuous improvement. 🚀 The Role Reporting to the Head of Quality & Continuous Improvement, you will take ownership of the Quality Management System while providing technical leadership across materials, metallurgy, and laboratory operations. You will lead the Quality Assurance and Laboratory teams, ensuring robust testing, compliance, and process control, while acting as a key technical expert across the business. 🔍 Key Responsibilities • Lead, develop and continuously improve the Quality Management System in line with ISO, • Provide technical leadership in metallurgy and materials science, supporting production and product integrity, • Manage and develop the Quality Assurance and Laboratory teams, including coaching and performance management, • Oversee laboratory operations, ensuring accurate mechanical testing and compliance with specifications, • Drive improvements through analysis of scrap, cost of quality, and customer complaints, • Lead root cause analysis and problem-solving activities across manufacturing processes, • Manage internal and external audits, working with regulatory and third-party bodies, • Ensure control of calibration systems and laboratory equipment, • Support new product introduction, including testing, validation and approval, • Maintain technical documentation, specifications, and SOPs, • Act as a key point of contact for customer quality issues and technical queries, • Produce performance reports and lead continuous improvement initiatives 👤 About You We are looking for a technically strong Quality leader with a background in metallurgy or materials science, who can combine hands-on expertise with strategic leadership. Essential: • Degree (or equivalent experience) in Metallurgy, Materials Science, or a related discipline, • Proven experience in a technical quality role within manufacturing or engineering, • Strong knowledge of materials behaviour, testing, and process quality, • Experience managing Quality Management Systems, • Leadership experience within QA, laboratory, or technical teams, • Strong problem-solving capability using structured methodologies (e.g. Six Sigma) 💡 Why Apply? • Key technical leadership role with real influence across operations, • Opportunity to apply and develop deep materials and metallurgy expertise, • Join a well-established and growing manufacturing business, • Strong focus on continuous improvement and innovation, • Excellent career development opportunities If you’re a Technical Quality professional with a metallurgy or materials science background looking to step into a high-impact leadership role — we want to hear from you. 📩 Apply now or contact Elevation Recruitment Group for a confidential discussion.

Ward Manager Nursing Woodthorpe Hospital - Nottingham - £50,000 Annually Permanent Are you ready to take the next step in your career with one of the leading providers of independent healthcare in the UK? We are looking for a proactive and dynamic Ward Manager to join our team at Woodthorpe Hospital in Nottingham. This exciting full-time (37.5 hours) role offers the opportunity to lead and nurture a team dedicated to delivering high-quality clinical outcomes. At Ramsay Health Care, our people are our most important asset, and we ensure you have the tools to excel with access to our Ramsay Academy for continuous professional development. Why join us? At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we're people caring for people. Here’s what we offer: Health, Wellbeing & Financial Security: • Private Medical Cover with the option to add your partner and dependents., • Discounted Bupa Dental Insurance, helping you keep those smiles healthy., • Life Assurance of three times your base salary, offering peace of mind for you and your family., • Private Pension with Ramsay matching up to 5 percent after a qualifying period., • Access to an Employee Assistance Programme for support at any time. Work-Life Balance: • Enjoy 25 days of annual leave plus bank holidays, with the flexibility to buy or sell additional days., • Take advantage of our flexible shift patterns, where possible, to suit your lifestyle., • Family-friendly policies, including enhanced parental leave to support you and your loved ones., • Volunteer leave for the opportunity to give back to a cause that matters to you. Career Development & Recognition: • Benefit from our Training and Development opportunities via the Ramsay Academy to support your career growth., • Join our colleague recognition programme to celebrate outstanding contributions. Lifestyle & Everyday Perks: • Access a wide range of discounts through our benefits platform., • Participate in the Cycle2Work scheme for a healthier commute., • Enjoy a meal at our subsidised staff restaurant, where possible., • Free parking on-site to make your commute hassle-free. What you will do: • Lead and manage a dedicated team of healthcare professionals in a fast-paced environment., • Deliver high standards of patient care while ensuring compliance with CQC Standards., • Be responsible for staff rostering and maintain optimal staffing levels., • Mentor and develop team members, fostering a culture of learning and excellence., • Engage in change management and contribute to the hospital’s continuous improvement., • Implement the Ramsay ‘Speaking Up for Safety’ programme to ensure a safe clinical environment. What you'll bring with you: • Registration with the NMC and full compliance., • Proven experience in clinical supervision and as a Ward Nurse., • Strong leadership skills with the ability to drive and implement change., • Exceptional communication skills and a passion for delivering excellent care., • A good working knowledge of CQC Standards and the ability to make sound decisions. Living and working in Nottingham offers a fantastic quality of life with its hip city scene surrounded by beautiful countryside, a rich history, and a vibrant arts culture. The city offers something for everyone, from quaint shopping streets to expansive parks and lively markets. Join us at Woodthorpe Hospital for an enriching career and enjoy the diverse, dynamic life that Nottingham has to offer. Working with Sanctuary Personnel: Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

Job Title: Assistant Manager Job Location: Nottingham Hours of Work: Full-Time, 40hrs pw, including weekends Salary: £30,000 - £34,000 doe plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. Our culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. We are seeking an experienced and motivated Assistant Manager for our Nottingham clinic, where we use the latest state of the art equipment to provide Laser eye, Lens replacement and cataract consultations and surgery procedures, post op appointments and also retail services for eyewear. The successful candidate will work closely with the Clinic and Surgery managers gaining experience in clinical and commercial aspects of our business, whilst also providing support to manage a high performing team. Key Responsibilities You will be customer facing and you will help drive performance of the clinic. You’ll also be responsible for the daily operational efficiency of the clinic; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients. You will have strong management experience within an Optical, healthcare or hi-end retail setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management. It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express. Day to day • In-clinic and telemed consultations, discussing life changing benefits of LVC or IOL surgery, • Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express, • Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence, • Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs What’s in it for you? • Competitive salary and excellent bonus potential, • Free or discounted optical products and procedures, • Discounts on other group companies products and treatments, • Workplace pension, • Career progression, • Modern working environment with superb technological support Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Our Social Infrastructure pillar operate in the refurbishment and regeneration of thousands of properties in the Nationally; we are currently looking for a SHEQ Advisor to provide invaluable health and safety support and advice to teams undertaking cyclical internal / external refurbishment works across our projects in East Midlands. Your role as SHEQ Advisor will involve: • Undertaking periodic risk assessments reviews and implementing more robust procedures when necessary., • Providing specialist SHEQ advice to colleagues / subcontractors, • Ensuring contracts are compliant and that positive behaviours are embedded in the day to day works of our operational teams., • Investigating incident and accidents and providing formal reports and root cause analysis. Qualifications This is primarily a site-based role which will require a SHEQ professional with previously construction / property services experience, in addition to a full UK driving license and vehicle for work purposes. You will also possess the following: • NEBOSH Construction Certificate, • Environmental Management & NEBOSH Certificate in Fire Safety (desirable). Additional information If you are a SHEQ Advisor seeking a dynamic and diverse work environment, we're offering: • Competitive salary and benefits package, • Opportunities for career progression aligned with the company’s growth, • Immediate interview for qualified candidates

Senior Full-Stack Engineer (AI, Data, Manufacturing) — Contract to Perm Fully Remote (UK) · £70,000–£80,000 + equity opportunity · Outside IR35 · Long-term role About Us We're a UK consultancy with 10 years of experience building software for manufacturers. We turn fragmented systems, reports and data into AI-ready context that helps businesses make better decisions. We do this through bespoke client work and through ViewOps, the AI platform we're building from a decade of operational know-how. We're a small, hungry team hiring our next core engineer. The role starts as a contract and is intended to convert to permanent, with long-term upside as we grow the team that takes ViewOps to the next level. What makes this different If you prefer practical engineering over corporate process, this role will suit you well. We build systems that solve genuine operational problems, and the work has immediate impact across live manufacturing environments. • Fully remote, minimal admin, minimal meetings. We respect your flexibility and focus time., • Real autonomy. You own things end-to-end — talk to the client, design it, build it, ship it., • A team you'll actually like working with. Principal engineer, frontend dev, analytics consultant — backgrounds in banking and Big Four consultancy. Sharp, supportive, knowledgeable, into the work., • We build using AI-first workflows. Claude Code is part of the day-to-day engineering process and used to accelerate delivery, problem-solving and iteration across the stack., • We're looking for someone who wants to become part of the core team long-term, not just complete a short-term contract and move on. What you'll actually be working on Two intertwined things. They feed each other. Database360 — Consultancy & Operational Systems Our live operational platform, used every day by manufacturing teams running real production environments. The stack includes Laravel + Livewire, SQL Server, Python services, ETL pipelines and Power BI — with real users and real operational impact when things go wrong. Upcoming work includes a labour management platform replacing Excel-based shift planning, meat reconciliation and yield analysis pipelines, packaging tax reporting, manufacturing reporting tools and a system to manage Bill of Material updates. The work is varied, practical and fast-moving. Short feedback loops — you build something, the client uses it immediately, and you quickly find out whether it solved the problem. ViewOps — the platform ViewOps is the AI platform we're building from years of solving real operational problems in manufacturing environments. It sits above the systems businesses already run on — SQL databases, Power BI models, Excel files, PDFs, network folders, and operational software — turning fragmented operational data into structured, trusted intelligence. We're focused on difficult, practical problems: • Text-to-SQL against real enterprise schemas, • RAG over messy operational data, • Screen recorded workflow mapping, • Workflow and knowledge tooling that operational teams will actually adopt The platform is being developed alongside a leading UK food manufacturer and is moving into live alpha testing now. The ambition is significant, and we're building the core team to take it to a wider market. Who we're looking for Hungry. We work hard because we like the work, not because anyone's watching. If shipping useful things energises you, you'll fit in. At home in a smaller team. Many of our best people have come from larger tech environments and wanted ownership and impact back at the centre of the work. AI-native. You already use Claude Code, Cursor, or similar daily — and you use them well. You can drop into an unfamiliar codebase or language and be productive fast. Pragmatic. You make things work. You don't overengineer. You'd rather ship something good this week than something perfect next quarter. Client-comfortable. You can be on a Teams call with a factory manager, understand their actual problem, and turn it into a system. Present and clear, not necessarily smooth. A range, not a specialist. You won't know every tech below. You should be confident you can pick up what you don't. Tech you'll touch Laravel · Livewire · Alpine · Tailwind · Python · SQL Server (T-SQL) · PostgreSQL · Power BI / DAX · Docker · GitHub · LLM integrations · RAG · embeddings · Claude Code & Cursor daily Logistics • Location: Fully remote, UK, • Hours: Full-time, • Type: Contract-to-perm. Outside IR35., • Salary: £70,000–£80,000 on conversion to permanent, depending on experience. Day rate during the contract phase negotiable., • Equity: Real opportunity for the core team as ViewOps grows., • Start: As soon as we find the right person. How to apply Send a short note (a paragraph is fine) about a recent project you shipped — what the problem was, what you built, and how AI tooling helped. CV or LinkedIn alongside. We read every application personally and respond within a week. We welcome applicants from all backgrounds. We hire on the strength of the work and the fit with the team.

As a qualified tax professional (ACA, ACCA, CTA or equivalent), you’ll bring strong expertise in personal tax, including shareholder planning, key reliefs like BADR and BPR, and international matters. Private Client Tax Advisory Senior Manager/Director opportunity in Nottingham. As the Senior Mana

Merrifield Consultants are delighted to be supporting a well-established children's charity to recruit a Corporate Partnerships Manager. Reporting to the Head of Income Generation, this role will take full ownership of building and leading the corporate partnerships function, developing strategy, managing a pipeline of prospective partners, and securing meaningful long-term partnerships across England and Wales. The charity is at an exciting point in its development and is now looking for someone who can build this function from the ground up, secure high-value partnerships, and help shape its next stage of growth. Key details Salary: £35,000 to £40,000 per year Hours: 35 hours per week Contract: Permanent Location: Home-based or hybrid, with travel to Nottingham as required About the role This role is suited to an experienced corporate partnerships professional who is confident working at both strategic and operational level. The main focus is identifying, developing, and securing high-value, multi-year corporate partnerships that are commercially credible and ethically sound. Key responsibilities • Develop and own the corporate partnerships strategy, aligned with the charity's wider income generation goals, • Identify, cultivate, and secure new corporate partners aligned with the charity's mission and values, • Build and manage a pipeline of prospective partners from initial engagement through to long-term relationship development, • Develop compelling partnership propositions that are emotionally engaging and commercially credible, • Secure high-value, multi-year partnerships that deliver sustainable income, • Build trusted, long-term relationships with corporate partners based on shared purpose and mutual value, • Represent the charity confidently to senior corporate stakeholders and decision-makers, • Track performance, income, and impact using data to inform strategy Person specification • Proven experience securing or significantly influencing corporate partnerships or senior-level commercial relationships, • A track record of personally securing high-value or multi-year partnerships, • Experience working in a growth or early-stage environment, • Ability to work autonomously with a high level of ownership and accountability, • Excellent communication, influencing, and relationship-building skills, • Sound judgement, emotional intelligence, and professionalism in complex situations To apply Please apply today with your CV for further information and a confidential conversation with Merrifield Consultants. Applications close on 6 May. Interviews are expected to take place shortly after and are likely to be held in person. Benefits Benefits include 25 days annual leave rising to 30 over five years plus bank holidays, a three-day Christmas shutdown, full sick pay from day one, six months full maternity pay, private healthcare, flexible working hours, a personalised development plan, and an annual CPD budget. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

Client Relationship Manager – Tech Sales (Graduate Scheme) £30,000 Base + Uncapped Bonus | Full‑Time, Permanent Location: Nottinghamshire We’re looking for ambitious graduates to join our Client Relationship Manager Graduate Scheme within tech sales. This role focuses on building long‑term client partnerships, delivering value through technology solutions, and progressing rapidly into senior commercial roles. You’ll receive structured training, live account ownership, and clear progression to Senior Account Partner (£50k base + commission + company car within 4 years). What You’ll Do • Manage and grow relationships with new and existing clients, • Act as the main point of contact throughout the customer journey, • Identify opportunities to expand accounts and add value, • Collaborate with internal teams to deliver tailored tech solutions, • Own and develop your client portfolio Who We’re Looking For • Graduates, • Relationship‑focused, commercially aware, and professional, • Motivated by progression, responsibility, and uncapped earning potential, • Keen to build a long‑term career in technology sales What You’ll Get • £30,000 starting salary + uncapped bonus, • 25 days holiday + bank holidays, • Pension, life assurance, dental plan & gym allowance, • Ongoing training, 1‑to‑1 coaching & clear progression, • Modern offices, social events & weekly breakfast Apply now to start a high‑growth career managing client relationships in tech.

Area Sales Agent – B2B Logistics £28,000–£32,000 basic + £20,000 OTE (realistic in year one) Field‑based | Nottingham, Leicester & Derby Full UK driving licence and own car required First things first This is not door‑to‑door sales. You won’t be knocking on houses or chasing people down residential streets. This is professional B2B field sales — meeting businesses face‑to‑face, having quality conversations, and building long‑term client relationships in your territory. The opportunity We’re recruiting on behalf of our client, a well‑known household name in the logistics sector. They are trusted by businesses nationwide and are also recognised as a leading B2B sales training organisation, with a strong reputation for developing people with potential into successful sales professionals. This role is ideal for someone looking to start or progress a career in field sales with structured training, real support, and realistic earning potential. The role As a Field Sales Executive, you will: • Manage and grow an existing client base across Nottingham, Leicester and Derby, • Meet business customers face‑to‑face within your territory, • Identify new B2B opportunities and develop long‑term relationships, • Understand client needs and present tailored logistics solutions What our client is looking for Previous sales experience is not essential. Our client is focused on potential, attitude and transferable skills rather than a perfect CV. They welcome applicants from backgrounds such as: • Customer service or hospitality, • Retail or field‑based roles, • Recruitment, telesales or account management, • Any role involving communication, negotiation or relationship‑building You must have: • A full UK driving licence, • Access to your own car (client meetings are face‑to‑face), • Confidence speaking with business owners and decision‑makers, • A willingness to learn, be coached, and build a long‑term career What’s on offer: • £28,000–£32,000 basic salary, • £20,000 OTE, realistically achievable in your first year, • Industry‑leading B2B sales training and ongoing coaching, • Clear career progression within a respected organisation, • Autonomy, trust and long‑term development opportunities Interested? If you’re looking for a field sales role with genuine training, support and earning potential — without door‑to‑door selling — this could be the right next step. Apply today to find out more about this opportunity with our client.

Bid Manager – Nottingham (near Ruddington) £45,000 – £50,000 + 10% Bonus + Brilliant Benefits Looking for a Bid Manager role where you can lead, shape, and actually enjoy the environment you work in? This one’s a bit different. You’ll be stepping into a well-established, high-performing business with a strong reputation, a genuinely great team, and a culture that people stick around for. What you’ll be doing • Leading a team of 6, • Owning the end-to-end bid process from strategy through to submission, • Bringing structure, ideas, and energy to continuously improve how bids are delivered, • Working closely with senior stakeholders, including the Commercial Director, • Playing a key role in winning work and driving continued growth Why this role stands out • Properly successful business already delivering and growing, • Super low staff turnover people genuinely enjoy working here, • A team that’s already strong… but open to new ideas and ways of doing things, • A role you can make your own, not just maintain What’s on offer • £45,000 – £50,000 (flexible for the right person), • 10% bonus, • 5% matched pension, • Private healthcare, • 25 days holiday + bank holidays, • 36-hour week (yes, really), • Office-based in Nottingham This is ideal for someone who enjoys the buzz of bids, wants to lead from the front, and is keen to be part of a business where things are moving, evolving, and actually quite fun along the way. If that sounds like your kind of role, let’s have a chat.

Graduate Account Executive - AI Cybersecurity Location: Nottingham Type: Full‑Time, Permanent Salary: Competitive Graduate Salary + Bonus + Benefits Launch Your Career in AI & Cybersecurity Are you a driven graduate looking to start your career at the forefront of AI‑powered cybersecurity? We’re hiring a Graduate Account Executive to join a growing, innovative cybersecurity company helping organisations protect their systems, data, and people using cutting‑edge AI technology. This is an opportunity to break into one of the fastest‑growing areas of tech while developing commercial, technical, and relationship‑building skills. The Role As a Graduate Account Executive, you’ll work closely with experienced sales and technical teams to build strong client relationships and support the delivery of AI‑driven cybersecurity solutions. You’ll be trained to understand customer challenges, communicate value, and manage accounts as you grow into a full commercial role. What You’ll Be Doing • Supporting and managing relationships with new and existing clients, • Holding professional, consultative conversations about cybersecurity and AI solutions, • Identifying opportunities to grow and develop client accounts, • Working with internal technical teams to deliver tailored security solutions, • Learning the full sales and account management lifecycle, • Developing your understanding of AI, cyber threats, and data protection Who We’re Looking For • A graduate with a 2:1 degree or above (any discipline welcome), • An interest in technology, AI, or cybersecurity, • Confident communicator with a professional approach, • Commercially curious and relationship‑focused, • Motivated to learn, develop, and build a long‑term career in tech What You’ll Get • Structured graduate training and continuous development, • Early exposure to AI and cybersecurity technologies, • Mentorship and 1‑to‑1 coaching from experienced professionals, • Performance‑related bonus, • Clear progression into senior account or sales roles, • Modern Nottingham office and supportive team culture Why Join? Cybersecurity is one of the most in‑demand industries globally—and AI is transforming it. This role gives you the chance to build valuable, future‑proof skills while launching a professional career in a high‑growth tech sector. Apply now and start your career in AI‑driven cybersecurity.

We are recruiting on behalf of a long-established family-run business supplying thousands of major retail partners across the UK. After several conversations with their senior leadership and HR team, we have learned about what a great opportunity this is and we hope that it's one for you. Our client is seeking a commercially driven and ambitious Key Account Manager to manage and grow strategic customer relationships within the retail sector. This role will take ownership of key accounts, leading commercial negotiations, developing joint business plans, and ensuring high-quality execution of agreed strategies through close collaboration with internal field teams. Key Responsibilities Account Management & Growth • Build and maintain strong relationships with key customers, • Develop and deliver joint business plans aligned to both customer and company objectives, • Identify opportunities to drive revenue, distribution, and category growth within accounts Negotiation & Commercial Planning • Lead negotiations on trading terms, pricing, and promotional investments, • Agree annual and periodic promotional plans that deliver mutual value, • Manage account P&L performance, ensuring profitability targets are achieved Execution & Implementation • Translate agreed account plans into clear execution briefs for field sales teams, • Work closely with field teams to ensure consistent, high-quality in-store execution, • Monitor execution performance, resolve issues quickly, and drive continuous improvement Cross-Functional Collaboration • Work closely with marketing, supply chain, and category teams to deliver aligned plans, • Provide customer insight to support wider commercial strategy, • Ensure strong availability and delivery of promotional activity Performance Monitoring • Analyse sales data, promotional performance, and return on investment, • Report on account performance, risks, and growth opportunities, • Adjust plans based on performance insights and market dynamics Skills & Experience Essential • Experience in a Key Account Manager or Account Manager role, • Background within the retail sector, • Strong track record of negotiating trading terms and managing customer P&L, • Experience developing and delivering promotional plans, • Strong focus on execution and ability to drive performance through field teams, • Excellent commercial acumen and analytical capability Desirable • Experience working with symbol groups or independent retailers, • Understanding of route-to-market models within convenience, • Experience managing multiple internal and external stakeholders Personal Attributes • Results-driven with a strong sense of ownership, • Confident negotiator with strong influencing skills, • Highly organised with strong attention to detail, • Collaborative approach with the ability to work cross-functionally, • Resilient and adaptable in a fast-paced environment Success Measures • Delivery of revenue and profit targets, • Achievement of agreed promotional ROI, • Quality and consistency of in-store execution, • Strength and longevity of customer relationships Why Apply? High-Impact Role. Take ownership of key accounts and play a direct role in driving business growth within a fast-moving sector. Opportunity to Grow. Join a growing business where strong performance is recognised, with clear opportunities to develop and progress. Collaborative Environment. Work closely with a hands-on leadership team in a business focused on execution, accountability, and results. Commercial Exposure. Gain end-to-end exposure across negotiations, customer strategy, and execution. Package & Benefits • £30,000 base salary, • Performance related bonus, • Company pension scheme, • 25 days holiday plus bank holidays, • Flexible working, including the option to work from home where appropriate, • Free on-site parking, • Staff discount across the product range, • Company events and team socials, • Health and wellbeing support, including free flu jabs, • Referral bonus scheme How The Process Works If successful, you will be invited to a one-to-one screening call with Aneal Birdi via Microsoft Teams. We want to know more about who you are, your motivations and overall fit for the role. From there, we will have two rounds, once with the HR and hiring manager and an opportunity to meet the wider leadership team. About CareerVive CareerVive is a people and performance partner. We hire for character, then coach for performance. Every candidate we place is supported through their first 90 days under our ROC™ framework, ensuring you land, integrate and perform. We are committed to inclusive hiring. All candidates will be assessed on role-related criteria only, in compliance with the Equality Act 2010.

Location: Remote (UK-based) with occasional travel Reports to: UK Commercial Director Regulated by: Care Quality Commission (CQC) Salary: £60-70k base dependant on experience + £10k bonus We’re hiring a Practice Manager / Registered Manager to lead operations for a fast-growing, specialist telehealth clinic in the medical cannabis space. This is a pivotal role sitting at the intersection of operations, compliance, and patient experience - ensuring safe, compliant prescribing of Schedule 2 controlled drugs while delivering a seamless, high-quality patient journey. The opportunity You’ll take ownership of the clinic’s non-clinical operations end-to-end, acting as the CQC Registered Manager and ensuring the service is safe, scalable, and audit-ready. Working closely with clinical, commercial, and pharmacy partners, you’ll play a key role in shaping how care is delivered in a highly regulated, evolving sector. What you’ll be responsible for • Act as CQC Registered Manager, ensuring compliance across all regulatory standards, • Oversee day-to-day operations (patient services, bookings, scheduling, workflows), • Lead and develop a high-performing patient support team, • Design and optimise the end-to-end patient journey (enquiry > consultation > prescription > repeat), • Own non-clinical governance, risk, safeguarding, and audit readiness, • Coordinate across clinicians, MDT processes, and pharmacy partners to ensure smooth delivery, • Monitor and improve operational performance (conversion rates, turnaround times, CSAT/NPS, repeat prescriptions), • Identify opportunities for process improvement, automation, and scalability across systems and workflows What success looks like (6–12 months) • A fully compliant, inspection-ready prescribing pathway, • Reduced time from consultation to prescription, • Improved conversion, retention, and patient satisfaction, • A confident, well-trained patient services team, • Strong, reliable pharmacy and supply chain relationships What you’ll bring • Experience as a CQC Registered Manager (or eligibility to register), • Strong understanding of UK healthcare regulation and controlled drug governance, • Experience leading patient services or operational teams within healthcare, • Background in telehealth, digital health, or private healthcare environments, • Proven ability to manage and optimise complex, multi-step patient pathways, • A data-led mindset with a focus on performance, efficiency, and continuous improvement Nice to have • Experience in medical cannabis or other controlled drug settings (e.g. pain, psychiatry, addiction), • Familiarity with MDT models, prescribing workflows, and pharmacy coordination, • Experience supporting or scaling a high-growth, regulated healthcare business If you're ready to make a real impact, we'd love to hear from you!

Project Manager - Water Framework - Tier 1 Contractor Location: Predominantly remote (WFH) with flexible base across Nottingham, Birmingham or various UK locations, with occasional travel to sites across Wales. Your new company A leading Tier 1 contractor operating within the UK water sector is seeking an experienced Project Manager to join their team on a long-term framework with Welsh Water. This is a key appointment to support the delivery of multiple schemes as part of a secured programme of AMP work. Your new role As Project Manager, you will be responsible for overseeing a portfolio of projects across the Welsh Water framework, taking schemes from early design through to construction and completion.Key responsibilities will include: • Managing multiple schemes concurrently across the full project lifecycle, • Driving projects from design phase through to delivery and handover, • Ensuring programme, cost and quality targets are achieved, • Leading project teams and coordinating internal and external stakeholders, • Maintaining strong client relationships and ensuring framework compliance, • Proven experience working within the UK water sector, • Previous experience on Dwr Cymru Welsh Water (DCWW) frameworks or similar, • Demonstrated experience managing multiple schemes simultaneously, • Strong experience delivering projects from design through to build, • Excellent stakeholder and client management skills, • Ability to work flexibly with travel to sites in Wales as requiredWhat you’ll get in return, • Flexible, predominantly home-based working arrangement, • Opportunity to work on a major long-term water framework, • Competitive day rate (dependent on experience), • Immediate start available with continuity of work What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4794312

Corporate Property Project Manager - Local Authority (Client-Side) Your new company You’ll be joining a forward-thinking local authority responsible for managing and investing in a diverse corporate property portfolio. The council is committed to delivering high-quality, sustainable buildings that support community services, regeneration priorities, and long-term operational needs. Your new role As the Corporate Property Project Manager, you’ll take full client-side responsibility for delivering capital projects across the council’s estate from cradle to grave. You’ll develop project briefs, lead feasibility studies, procure and manage external consultants, and oversee delivery through design, procurement, construction, and handover.You will also be responsible for managing NEC contracts, controlling budgets and programmes, and ensuring all projects meet statutory, regulatory, and governance requirements. Your portfolio will include a range of corporate property schemes, including the redevelopment of a community sports facility such as a cricket club-acting as the council’s representative and ensuring the project meets operational, community, and strategic outcomes. What you'll need to succeed • Strong experience managing capital projects within a public sector, local authority, or corporate property setting., • Proven ability to manage projects from inception to completion, including feasibility, design development, procurement, and delivery., • Practical experience administering NEC contracts and working with external consultancy teams., • Excellent stakeholder management skills, able to engage with service leads, elected members, community groups, and technical professionals., • Confidence managing budgets, risk registers, and project programmes., • Knowledge of building regulations, property compliance, and construction processes.What you'll get in return, • The opportunity to lead meaningful projects that directly benefit local communities., • A supportive and collaborative council environment with strong commitment to professional development., • Exposure to a varied and interesting project portfolio across the corporate estate. 4781867

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you’ll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: * Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities * Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share * Identifying, assessing and reporting on data management related issues across the UK business * Providing advice across the business on how we drive value and change through great data management * Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services * Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities * Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices * Execute and engage in data management assessments through control performance or 2nd and 3rd line review * Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we’re looking for You don’t need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: * Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner * Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change * Be able to influence decisions, have a strong network and communication skills to drive change * Help data owners understand more about the data they use or create and the further embed the value of good data management * Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks * Bring new ideas and establish new processes that support the UK data strategy * Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes * Be an advocate for great data management practices across the business * Perform risk and control requirements where applicable * Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness * Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too * Understanding of, or interest in, Data Management & Data Risk Management * Ability to manage a process * Basic knowledge of Cloud data / AWS * Experience in managing and delivering large value add activities * Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do * Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of * Great customer outcomes, process adherence/execution * Non process adherence / execution * Training and knowledge gaps * Error trends and root causes * System failures * Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement * Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions * Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: * Analysis of results, insights and data from multiple viewpoints * Partnering with key stakeholders to refine and optimise insights * Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” * Performing post insight impact reviews * Maintaining a record of business impact and continuous improvement * Support quick win and value add initiatives * Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Be able to quickly learn and maintain a detailed knowledge of agent level processes * Ability to prioritise own day to day workload effectively * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance Excellence * A positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: * Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers * Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma * Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique * Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring * Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: * Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes * Analysing and improving existing processes to ensure consistently great customer outcomes * Ensuring that processes are compliant with enterprise standards and regulations * Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly * Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner * Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed * Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for * A keen attention to detail, to be able to understand key operational processes, systems and technology * An understanding of Collections processes are preferred * Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. * Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. * Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do * Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally * Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers * Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls * Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups * Collaborate with recruiters to develop competitive offer packages for external hires * Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives * Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments * Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools * Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives * Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams * Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed * Provide compliance consultation to HR and your business clients What we’re looking for * Compensation management experience, preferably within a regulated industry * High level of experience with building compensation models and conducting pay analysis * Experience in a client consulting role * Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides * Great attention to detail to understand compensation analytics and how to present to senior business leaders * Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions * Experience with Workday (desirable) * Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) * Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do * Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing * Develop and mentor the testing team fostering an environment of continuous improvement and excellence * Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations * Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes * Enhance and refine the testing methodology, adapting best practices and innovating approaches * Collaborate with insight providers across the whole UK business What we’re looking for * Outcome testing or Quality Assurance experience in a regulated environment * Ability to lead a testing programme delivering results through others * An ability to self-identify process improvements to improve efficiency, and then execute them * Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people * Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports * Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Team Leader (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. We are looking for a passionate, people-focused leader to manage a team responsible for providing Quality Assurance and recommendations to improve customer outcomes. You will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * People Leadership: * Dedicate the majority of your time to people leadership: coaching conversations, performance reviews and developing individual growth plans * Create an inclusive, high-performance culture where team members feel supported, heard, and challenged * Set clear goals and expectations, regularly reviewing progress and offering feedback that drives improvement and strong team member outputs, aligned to SLAs and deliverables * Maintain strong engagement through building a strong team culture, career development conversations, personal development plans, and recognition of achievements * Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence * Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. * Monitor and report on team effectiveness, ensuring accurate data and reporting are delivered monthly to senior stakeholders * Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning * Prioritise workloads, align resources effectively, and support delivery of change activity. * Lead your team through change, supporting process improvements, automation initiatives, and continuous optimisation of operations * Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement * Process Management: Build and maintain a working knowledge of how our processes operate on the frontline. Support in driving consistent and correct application of QA methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we’re looking for * Proven people leadership experience, ideally within a regulated or operational environment * Strong coaching skills, with the ability to unlock potential and drive performance across individuals and teams * A proactive, self-motivated mindset, able to manage high volumes, competing deadlines and ambiguity with confidence * A role model for respectful, inclusive and values-led leadership, always acting with integrity * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do * Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery * Bring cross functional resources together to tackle a wide range of technical business problems * Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function * Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. * Provide clear communication and coordination between delivery teams and wider business stakeholders * Adapt your methodology and style to suit different scenarios * Challenge and stress testing plans, scope and delivery approaches * Deal with ambiguity and navigating effectively when processes are not clearly defined or understood * Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for * Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle * Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives * Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * A passion for leading, coaching and nurturing the very best talent * Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Site Manager job | East Midlands | competitive salary | timber frame housing projects Your new companyA growing regional housing developer delivering high-quality new build timber-frame residential schemes across the East Midlands is seeking experienced site leadership to support an expanding pipeline of projects. With multiple developments underway, there is a strong demand for driven construction professionals at Assistant Site Manager, Site Manager, and Senior Site Manager levels. Your new role You will play a key part in the successful delivery of new build timber-frame housing schemes, ensuring all works are completed safely, efficiently and to the highest quality. Responsibilities will vary depending on experience level, but typically include: • Managing day-to-day site operations, • Coordinating trades, subcontractors, and site logistics, • Driving timber frame erection programmes and build sequencing, • Monitoring quality, compliance, and health & safety, • Leading or supporting site teams to achieve project milestones, • Maintaining strong communication with internal teams, contractors, and stakeholders, • Whether stepping up into a more senior role or bringing seasoned experience, you’ll contribute to delivering well-built, modern homes across the East Midlands region. What you'll need to succeed To be considered, you should have: • Proven background in timber frame new build housing, • Joinery trade experience (highly advantageous and beneficial for build sequencing), • Strong leadership and organisational skills, • Ability to manage subcontractor performance and drive productivity, • A commitment to delivering quality homes and maintaining a safe working environment Required certifications: • CSCS Gold, White, or Black Card, • SMSTS, • First Aid Certificate What you'll get in return • Opportunities at Assistant, Site Manager, and Senior Site Manager levels, • A competitive salary £40,000 - £60,000, • Company car or car allowance £5,000, • The chance to work on multiple new build schemes across the East Midlands, • Clear progression routes and long-term project pipeline, • Supportive working environment with modern, timber frame construction at its core What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4767882

Senior Site Manager Job - Nottinghamshire Based - Construction Experience - Great Package Your new company Join a company that offers multidisciplinary services: consult, design, build, manage and maintain on behalf of a local authority and the communities and people it represents. They provide value for money, quality of output, and customer excellence to support regeneration and economic growth for the East Midlands. Your new role Core values - accountability, reliability, and collaboration - ensure that we work together effectively as both a team and through the company, to create cost-effective, innovative approaches to even the most complex challenges. In this role, you will: • Contribute to, develop, manage and deliver the site delivery plans for your allocated projects to ensure that they are delivered within the agreed programme and achieve the desired outcomes., • Ensure that delivery plans / programmes are provided for allocated sites and that they are actively monitored and managed., • Oversee day-to-day management of operations on-site, ensuring that the project is brought to a successful completion and meets the programme, budget, brief and quality constraints., • Effectively communicate with the Design Team to ensure the timely release of design information., • Ensure that sites are proactively managed in a safe manner in accordance with the Health and Safety procedures, and agree the requirements for managing multiple sites operating in parallel to each other., • Understand and take an active interest in the commercial outcomes of the project by closely working with the QS to ensure that costs and the supply chain are adequately controlled., • Ensure that all aspects of the project are carried out in accordance with statutory requirements., • Perform safety inspections and ensure construction and site safety., • Plan and efficiently organise the site set up and logistics., • Where appropriate, follow the business templates for using NEC contractual forms and trackers with the Project team so that the information flow and any changes are managed efficiently. What you'll need to succeed This client is looking for people who want to drive change and make a significant difference by contributing to the aims of their diverse and inclusive organisation. In addition, you will ideally have: • Extensive relevant project construction experience., • Proven experience of managing a project delivery function on site within a construction contracting business., • A broad understanding of the design process and the challenges of getting a project to site., • CIOB Level 4 Certificate in Construction Site Management or equivalent., • Broad demonstrable knowledge of NEC forms in the context of change control on site and the provision of project clarifications with the design team and subcontractors., • Strong construction, commercial, and supply-chain management skills., • Excellent oral and written communication skills to effectively present technical information, present arguments to influence and persuade audiences with different backgrounds and levels of understanding. What you'll get in return • A competitive salary depending on experience, • Local Government Pension Scheme includes generous employer contributions and life assurance of 3x salary., • Private Medical Insurance., • 25 days’ annual leave plus bank holidays and additional birthday leave., • Exposure to a wide range of projects and development opportunities in the Nottinghamshire area., • Enhanced Maternity and Paternity Pay., • Mileage is paid. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4682835

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: * Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements * Develop expert-level understanding of network and merchant business processes * Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory * Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks * Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations * Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary * Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products * Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: * Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals * Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment * Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team * Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills * Ability to balance operating independently with appropriate escalation and interaction with senior leadership * Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; * Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for * Bachelor's Degree or relevant experience * A compliance specific skillset/knowledge * Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry * An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work * This is a permanent position and can be based in either our Nottingham or London offices. * Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. * We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. * The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. * Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of * Great customer outcomes, process adherence/execution * Non process adherence / execution * Training and knowledge gaps * Process gaps * Error trends and root causes * System failures * Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members * Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of * Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome * Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business * Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: * Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication * Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs * Governance: * Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. * Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process * Support well managed activities such as control testing * Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings * Provide administrative support for the management of the QA monitoring platform * Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for * A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Be able to quickly learn and maintain a detailed knowledge of agent level processes * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you’ll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; * Bringing cross functional resources together to tackle a wide range of business problems * Providing clear communication and coordination between delivery teams and wider business stakeholders * Adapting your methodology and style to suit different scenarios * Challenging and stress testing plans, scope and delivery approaches * Dealing with ambiguity and navigating when processes are not clearly defined or understood * Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what’s not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we’re looking for * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * Comfortable working in a complex regulated environment (experience is desirable) * Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. * A high level of emotional intelligence allowing you to read a room * A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

We have an exciting opportunity for a Quality Assurance Manager to join Veramed on a permanent basis in the UK. This role offers flexible home and/or office working, best‑in‑class training, and a competitive total reward package. The primary purpose of this role is to support the Director, Quality & Compliance in the delivery of Quality Assurance activities and the ongoing oversight, maintenance and improvement of the Quality Management System. You will play a key role in ensuring compliance with applicable regulations and internal procedures, supporting audits and inspections, contributing to continuous improvement initiatives, and promoting a culture of quality across the business. The role offers scope to take ownership of key QA processes and to work closely with stakeholders across the organisation to drive high standards of quality and compliance. Key Responsibilities The tasks listed below outline the scope of this position. The application of these tasks may vary, based on current business needs. Quality Assurance: • Management of the Quality Management System., • Contribute to the generation and management of the internal audit schedule., • Independently conduct and report audits in accordance with the internal audit schedule., • Conduct Vendor Audits as instructed., • Lead, manage and coordinate client audits and Regulatory inspections., • Respond to and follow up on audit reports and vendor questionnaires., • Review and QA approval of SOPs and other controlled documents., • Effectively monitor compliance to processes., • Provide input for and maintain oversight of CAPAs and Quality Issues., • Generate Quality metrics reports to provide updates to the Management Team on quality related issues and initiatives., • Ensure company-wide compliance to EU and UK clinical trial legislation, ICH GCP and other applicable legislation., • QA review of Computerised Systems Validation (CSV) projects., • Perform risk assessments where required. Quality Improvement: • Empowered to promote good practice by challenging standards within the workplace and by suggesting areas for improvement., • Inspire and drive company to achieve and maintain quality values., • Review of lesson learned meetings, customer concerns, issues and CAPAs for quality-related items and responsibility for coordinating any resulting training or process updates. Training and Development: • Development, coordination and delivery of training materials related to quality, including GCP., • Perform work in full compliance with applicable legislation, regulations, company policies, procedures and training. Data Protection: • Assist DPO with Data Protection activities., • Ensure adherence to applicable legislation, including GDPR. Information Security: • Assist in hosting ISO27001 accreditation and subsequent surveillance audits., • Review SOPs for Information Security compliance, and/or where required, draft new SOPs/POLs on this topic., • Conduct IS audits – internal and vendors., • Support Information Security Assessments (of Veramed)., • Conduct Information Security Assessments of potential vendors., • Assist with management of potential and actual data breaches, in conjunction with ISSC, ELT and DPO. Minimum Qualification Requirements • Training and at least 2 years’ experience in Good Clinical Practice., • At least 5 years’ relevant QA experience, preferably within the life sciences sector. Other Information/Additional Requirements • Expert knowledge of UK, EU and US clinical trial legislation., • Able to communicate effectively and influence across and within the organization., • Excellent written and verbal communication skills., • Excellent interpersonal and negotiation skills. If you’re passionate about quality and want to make a meaningful contribution within a people‑focused organisation, we’d love to hear from you! At Veramed, people are at the heart of everything we do. We are proud to be an equal opportunities employer and are committed to creating an inclusive working environment based on integrity, honesty and respect. All qualified applicants will receive equal consideration for employment regardless of race, nationality, religion, gender identity or expression, sexual orientation, disability or any other protected characteristic.

We are supporting a major UK transmission system operator on Eastern Green Link 1 (EGL1), one of the most significant electricity transmission projects driving the UK’s energy transition. EGL1 is a 525 kV HVDC interconnector connecting Scotland and England, enabling large-scale renewable energy transfer and supporting the UK Net Zero agenda. The Role We are looking for a Consents Manager to take ownership of environmental and consents compliance during the construction phase of the project. You will act as the key interface between the contractor team and the Employer’s Consents function, ensuring all regulatory, environmental, and planning obligations are delivered across Scotland, England, and offshore works. Key Responsibilities • Manage environmental and consents compliance across construction activities, • Ensure adherence to DCO, CEMP and all associated environmental requirements, • Coordinate environmental works programmes (surveys, mitigation, monitoring, licences), • Act as main interface with Employer Consents teams, • Deliver weekly/monthly reporting and environmental audits, • Manage environmental incidents, investigations, and close-out actions, • Ensure subcontractors and site teams are fully briefed on consents obligations What We’re Looking For • Experience on major UK infrastructure construction projects, • Strong knowledge of UK environmental legislation, • Hands-on experience with DCO compliance during construction, • Background in environmental management / consents on linear infrastructure projects, • Experience managing environmental programmes and stakeholder interfaces, • Exposure to cross-jurisdiction projects (Scotland / England) is highly desirable, • HVDC / energy infrastructure experience is a strong advantage

ROLE OVERVIEW We are currently looking for a Senior Director of Regulatory Strategy and Labelling Lead to join a leading global pharmaceutical company supporting global healthcare innovations. This exciting opportunity offers the chance to shape and drive our client’s regulatory strategies across a diverse portfolio of assets, ensuring compliance, optimal labelling, and robust interactions with regulatory authorities worldwide. You will play a pivotal role in leading strategic initiatives and guiding senior leadership decisions to achieve superior regulatory outcomes. This role is ideal for a strategic thinker with extensive experience in regulatory affairs and experience in leadership. KEY DUTIES AND RESPONSIBILITIES Your duties as the Senior Director of Regulatory Strategy and Labelling Lead will be varied however the key duties and responsibilities are as follows: • Provide overall regulatory strategic leadership for all products, including the development and deployment of expertise to meet portfolio regulatory deliverables and lifecycle management goals., • Lead the creation and execution of global regulatory strategies for the portfolio, ensuring alignment with corporate objectives, CMC considerations, and market needs., • Proactively engage with internal stakeholders and senior leadership to develop regulatory strategies that support commercial and development goals, including external engagement with health authorities and expert consultants., • Ensure regulatory strategies encompass risk mitigation plans, clearly communicating these risks and mitigations internally to guide decision-making., • As the Senior Director, you will oversee interactions with global regulatory authorities, ensuring clear understanding of feedback and requirements, and effectively integrating these into strategic plans. ROLE REQUIREMENTS To be successful in your application to this exciting role as the Senior Director of Regulatory Strategy and Labelling Lead we are looking to identify the following on your profile and past history: • A Degree or higher level in a relevant field (e.g., Pharmaceutical Chemistry / Quality Assurance / Quality Management for QA roles)., • Proven track record of more than 10 years in Regulatory Affairs strategy, with experience in developing and implementing innovative regulatory plans across diverse product portfolios., • Extensive experience engaging with global regulatory agencies such as EMA, FDA, BfArM, MHRA, TGA, and PMDA., • Demonstrated ability to lead collaborative initiatives, influence senior stakeholders and develop and manage teams. WHAT’S IN IT FOR YOU? Joining our client means stepping into a leadership role where your expertise will directly impact global health, working within a committed and inclusive environment. You will have the opportunity to shape regulatory strategies for pioneering products, develop your leadership skills, and influence best practices within the industry. Competitive benefits, ongoing professional development, and a collaborative culture await the successful candidate. Key Words: Regulatory Affairs / Regulatory Strategy / Labelling / Global Regulatory / Pharmaceutical / Leadership / Stakeholder Engagement / Compliance / Lifecycle Management / Health Authorities /CMC "Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome applications from anyone who meets the role requirements. HRS exclusively supports the STEM sectors, combining recruitment expertise with scientific knowledge to help you advance your career."