Conference Manager, Gartner C-Level Communities
27 days ago
Egham
Purpose: As a manager on the Logistics team you will be responsible for managing a team of Conference Planners delivering and planning all program types within the EMEA region. You will work at a high level to support the delivery of in-person and virtual programs by managing venue sourcing and selection budget forecasting calendar management staff scheduling onsite execution process improvement project management stakeholder relationships recruiting onboarding and yearly performance reviews. As a member of the Gartner C-level Communities Logistics Team you will have a focus on team collaboration to create exceptional customer experiences for every attendee sponsor and associate attending our events. What you will do: • Strategically assign team members to venue source plan and travel within region throughout the year, • Established as a regional expert and be a trusted partner by providing feedback communicating challenges & opportunities innovate to scale and maintain strong relationships with key stakeholders, • New hire recruitment new hire onboarding and associate training at Sr Planner/Planner level, • Conduct regular 1:1s and quarterly learning and development reviews with direct reports, • Communication and collaboration across event teams to ensure seamless delivery of world-class events, • Review approve and sign Inner Circle Dinner contracts at a value up to $25k, • Partner with the Venue Sourcing team to review and approve all Executive Summit venue proposals, • Plan and execute Executive Summits and Inner Circle Dinners, • Contribute ideas for event innovations and process improvements to enhance the C-level Communities product and brand, • Manage supplier set up and facilitate payments within our internal systems, • Financial management: including monthly regional forecast reports negotiations accurate and timely event budget forecasts strategic spending decisions escalations for spending approvals and provide guidance to the team, • Demonstrate a proficient understanding of virtual platforms and carry out the delivery of virtual events as Tech Lead when required, • Frequent review and management of team process documents trainings change requests and communications, • Collaborate with peers and Regional Managers to design processes for global efficiency and scalability where applicable, • Identify gaps in process communication partnerships and deliverables to continuously make improvements where they will add value, • Assist with the production of Gartner C-Level Communities company events, • Support Gartner Destinations Conferences as needed, • Support on special projects as needed, • Plan and deliver C-level Communities Global Executive programs launch programs and international programs What you will need: • Bachelors degree with focus on events and/or marketing preferred but not required, • 4-6 years of event experience, • Proven budget experience people management and strategic planning, • Strategic and creative thinker with the ability to develop and deliver clear and concise briefs, • Knowledge of virtual event delivery platforms - Webex and MS Teams host role screen sharing breakout feature and troubleshooting, • Knowledge of hotel travel and meeting planning business is required particularly in terms of normal service expectations, • Understanding of event logistics and technical production, • Ideally someone with varied event experience as the role will involve every element of event planning, • Knowledge of and experience with virtual event delivery and platforms, • Proven financial management abilities, • Project management experience, • People management, • Attention to detail, • Highly organized, • Strong written and verbal communication skills, • Multi-tasking and the ability to manage multiple deadlines in a fast-paced environment, • Strategic and client focused with great costumer service skills, • Proven success working in a collaborative environment, • Solution oriented with a high sense of urgency, • Ability to build and maintain relationships with a high degree of professionalism, • Maintain composure in a fast-paced environment, • Ability to innovate and come up with new ideas that will help us to continually improve our events, • Someone who can run with a brief and bring ideas back to the table, • Ability to work as part of a team but also work on events individually, • Proficiency in the MS Office suite including Word Excel and Power Point, • Travel 5-10 times per year (up to 3-6 days per trip) #LI-JT4 #LI-hybrid #ConferencesOperations Who are we At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable objective insight helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979 weve grown to more than 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast virtually untapped market potential ahead of us providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations. We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a ___ We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a Purpose: As a manager on the Logistics team you will be responsible for managing a team of Conference Planners delivering and planning all program types within the EMEA region. You will work at a high level to support the delivery of in-person and virtual programs by managing venue sourcing and selection budget forecasting calendar management staff scheduling onsite execution process improvement project management stakeholder relationships recruiting onboarding and yearly performance reviews. As a member of the Gartner C-level Communities Logistics Team you will have a focus on team collaboration to create exceptional customer experiences for every attendee sponsor and associate attending our events. What you will do: • Strategically assign team members to venue source plan and travel within region throughout the year, • Established as a regional expert and be a trusted partner by providing feedback communicating challenges & opportunities innovate to scale and maintain strong relationships with key stakeholders, • New hire recruitment new hire onboarding and associate training at Sr Planner/Planner level, • Conduct regular 1:1s and quarterly learning and development reviews with direct reports, • Communication and collaboration across event teams to ensure seamless delivery of world-class events, • Review approve and sign Inner Circle Dinner contracts at a value up to $25k, • Partner with the Venue Sourcing team to review and approve all Executive Summit venue proposals, • Plan and execute Executive Summits and Inner Circle Dinners, • Contribute ideas for event innovations and process improvements to enhance the C-level Communities product and brand, • Manage supplier set up and facilitate payments within our internal systems, • Financial management: including monthly regional forecast reports negotiations accurate and timely event budget forecasts strategic spending decisions escalations for spending approvals and provide guidance to the team, • Demonstrate a proficient understanding of virtual platforms and carry out the delivery of virtual events as Tech Lead when required, • Frequent review and management of team process documents trainings change requests and communications, • Collaborate with peers and Regional Managers to design processes for global efficiency and scalability where applicable, • Identify gaps in process communication partnerships and deliverables to continuously make improvements where they will add value, • Assist with the production of Gartner C-Level Communities company events, • Support Gartner Destinations Conferences as needed, • Support on special projects as needed, • Plan and deliver C-level Communities Global Executive programs launch programs and international programs What you will need: • Bachelors degree with focus on events and/or marketing preferred but not required, • 4-6 years of event experience, • Proven budget experience people management and strategic planning, • Strategic and creative thinker with the ability to develop and deliver clear and concise briefs, • Knowledge of virtual event delivery platforms - Webex and MS Teams host role screen sharing breakout feature and troubleshooting, • Knowledge of hotel travel and meeting planning business is required particularly in terms of normal service expectations, • Understanding of event logistics and technical production, • Ideally someone with varied event experience as the role will involve every element of event planning, • Knowledge of and experience with virtual event delivery and platforms, • Proven financial management abilities, • Project management experience, • People management, • Attention to detail, • Highly organized, • Strong written and verbal communication skills, • Multi-tasking and the ability to manage multiple deadlines in a fast-paced environment, • Strategic and client focused with great costumer service skills, • Proven success working in a collaborative environment, • Solution oriented with a high sense of urgency, • Ability to build and maintain relationships with a high degree of professionalism, • Maintain composure in a fast-paced environment, • Ability to innovate and come up with new ideas that will help us to continually improve our events, • Someone who can run with a brief and bring ideas back to the table, • Ability to work as part of a team but also work on events individually, • Proficiency in the MS Office suite including Word Excel and Power Point, • Travel 5-10 times per year (up to 3-6 days per trip) #LI-JT4 #LI-hybrid #ConferencesOperations Who are we At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable objective insight helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979 weve grown to more than 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast virtually untapped market potential ahead of us providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations. We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a
