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At Ardent Smile Dental Clinic, the role of a Dental Receptionist is pivotal in creating a welcoming and efficient environment for our patients. As the first point of contact, you will play a crucial role in ensuring the smooth operation of the front desk and supporting the clinical team. Key Responsibilities: Patient Interaction: Warmly greet patients upon arrival, manage the check-in and check-out process, and address any queries or concerns they may have. Appointment Management: Schedule, reschedule, and cancel appointments as needed. Ensure the appointment book is managed efficiently to maximize the productivity of the dental team. Communication: Handle incoming calls and emails, providing accurate information about services, appointment availability, and clinic policies. Relay messages between patients and dental professionals effectively. Administrative Tasks: Maintain patient records with accuracy and confidentiality. Process payments, manage insurance claims, and handle billing inquiries. Coordination: Work closely with the dental team to ensure seamless patient flow and timely coordination of treatments. Assist in preparing patient files and ensuring all necessary documentation is in order. Customer Service: Provide exceptional customer service, ensuring that each patient has a positive experience from the moment they contact the clinic to the completion of their treatment.
Duties and Responsibilities: - Maintaining statistical and financial records - Develop business strategies to raise our customers’ pool, expand, store traffic and optimize profitability - Create and manage a relaxed, welcoming, customer-focussed environment - Dealing with customer queries and complaints - Overseeing pricing and stock control maximizing profitability and setting/meeting sales targets, including motivating staff to do so - To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximise profits. - Conduct price and feature comparisons to facilitate purchasing - Recruit and Train new staff and conduct induction - Ensure racks are fully stocked - Ensure high levels of customers’ satisfaction through excellent service - Utilizing customer experience and everyday coaching across the team (especially during peak times) - Inform customers about discounts and special offers and managing budgets. Skill/experience/qualifications: - Bachelor &/Master’s degree or a related study and experience - Excellent all-around managing skills - Strong experience in Excel - Excellent organizational and proven ability to managing the full extent of business requirements - Must have excellent communication and interpersonal skills - Customer management skills
About Us: Join our vibrant and bustling fish and chips restaurant, renowned for delivering classic dishes with a modern twist. We pride ourselves on offering exceptional customer service and high-quality food in a welcoming environment. We are seeking a dedicated and experienced Duty Manager to oversee daily operations and ensure our guests have an unforgettable dining experience. Key Responsibilities: 1. Staff Management: - Schedule and supervise shifts for kitchen, waiting, and cleaning staff. - Conduct training and development programs for new and existing employees. - Address and resolve staff issues and conflicts, maintaining a positive work environment. 2. Customer Service: - Ensure the highest standards of customer service are consistently delivered. - Greet and seat guests, manage reservations, and handle customer inquiries and complaints. - Maintain a clean, organized, and well-presented dining area. 3. Operations Management: - Oversee daily operations, ensuring efficiency and adherence to standards. - Monitor food quality and presentation, ensuring it meets our high standards. - Manage inventory levels, order supplies, and conduct regular stock checks. - Ensure compliance with health, safety, and hygiene regulations. 4. Financial Management: - Perform daily cash-ups and manage cash flow. - Assist in preparing and managing budgets. - Track sales and expenses, providing regular financial reports to the General Manager. - Implement cost-control measures to maximize profitability. 5. Marketing and Promotion: - Assist in developing and implementing promotional strategies. - Manage the restaurant’s social media presence and engage with customers online. - Coordinate special events and community engagement activities. 6. Compliance and Administration: - Ensure compliance with all licensing, health, and employment regulations. - Maintain accurate records, including staff files and financial documentation. - Handle administrative tasks such as payroll and staff scheduling. Qualifications and Experience: - Experience: Minimum of 3-5 years in the restaurant industry, with previous supervisory or management experience. - Customer Service: Proven track record in delivering exceptional customer service. - Skills: Strong leadership, organizational, and multitasking abilities. Excellent communication and problem-solving skills. - Technical: Proficiency with point-of-sale (POS) systems, inventory management software, and basic office software (e.g., MS Office). - Education: Degree or diploma in hospitality management, business administration, or a related field is a plus. - Certifications: Food Safety and First Aid certifications are advantageous. Benefits: - Competitive salary - Opportunity for career growth and development - Friendly and supportive work environment - Employee discounts on meals Join us and be part of a team dedicated to providing the best fish and chips experience in town
We are looking for experienced and enthusiastic Bartenders to join our team in Sumosan Twiga. Launched in November 2016, Sumosan Twiga is the result of a visionary partnership between the master of Japanese cuisine, Sumosan, and the brand Twiga. Located in London’s luxurious Knightsbridge neighbourhood, our exclusive venue offers a unique blend of sophistication, culinary excellence, and vibrant nightlife. As you enter, you’ll be greeted with three floors offering a vibrant restaurant with a sophisticated à la carte menu, background music on the first floor, and a dynamic ambience with both à la carte and bar menu, and DJ set on the second floor, and a club. Responsabilities and duties: - Ensure an efficient delivery of drinks to service staff - Maximize revenue opportunities through exceptional service - Actively participate in the training of the bar backs and new bartenders - Acknowledge and welcome all guests - Ensure all customer contact is handled politely and efficiently, ascertaining and accurately meets their needs - Have a comprehensive knowledge of the Bar & Club Lounge menu ensuring that all drinks are prepared and served accurately - Demonstrate a high standard of personal appearance, always wearing the full and correct uniform and ensuring good personal hygiene supported by maintaining a clear and tidy bar area - Treat company equipment with due care and attention - Mis-en-place for the bar is prepared to the required standard: - All drinks are fully prepared for service – to enable quick and efficient service - Gain knowledge of current stock locations for every item to prevent service delays - All glass wear is clean and polished and in place before service - The service and pass areas are kept clean and tidy at all times - Clean all service trays - Polish any cutlery, crockery and glassware and put back in bar - Ensure the bar is in good housekeeping condition throughout and after service – forwarding any issues to the Beverage Managers or Manager on duty - Provide a clear handover during shift changes - Communicate in timely and effective manner all complaints/comments regarding the bar to the Beverage Manager or Duty Manager as appropriate - Be responsible for all keys issued to you, and ensure all locks are kept secure, and keys returned to the Beverage Manager, Security Manager or Duty Manager as appropriate - Follow set cleaning, opening and closing duties as specified - Report and defects or shortages of equipment immediately to allow all bar equipment to be good working order Candidates must have: - part time availability - availability to works evenings over the weekend until late night, as per business trading hours - the candidates must have the right to work in UK If you have all the skills and want to have the opportunity to enhance your career with us, please apply and we will be in touch with you. Majestas is an equal opportunity employer dedicated to fostering an accessible, inclusive, open, and welcoming workplace environment. Aligned with the core tenets of our Company Culture, Code of Ethics, and Policy for the Protection of Diversity, Equity, and Inclusion, we ensure that all qualified applicants are given fair consideration, irrespective of their diverse abilities, backgrounds, lifestyles, gender identities, needs, and expectations. Our aim is to empower every individual to realize their fullest professional potential. Majestas HR Team
One of our client is seeking for an experienced and dynamic Restaurant General Manager to lead our client’s team and oversee the daily operations of their high-end restaurant. The ideal candidate will have a proven track record in restaurant management, exceptional leadership skills, and the ability to drive business growth while maintaining high standards of service and operational efficiency. If you are a strategic thinker with a passion for excellence in hospitality, we invite you to apply for this pivotal role. Responsibilities: - Provide strong leadership and direction to all restaurant staff, fostering a positive and productive work environment that encourages teamwork and high performance. - Oversee daily restaurant operations, ensuring efficient and effective service delivery, and compliance with company policies and standards. - Develop and manage budgets, monitor financial performance, and implement strategies to achieve financial goals and maximize profitability. - Ensure exceptional customer service by setting and maintaining high standards for staff performance, addressing customer feedback, and implementing improvements to enhance the overall dining experience. - Recruit, train, and mentor staff, providing ongoing development opportunities and performance evaluations to build a skilled and motivated team. - Manage inventory levels, order supplies, and negotiate with suppliers to ensure quality and cost-effectiveness. - Ensure compliance with all relevant laws, regulations, and health and safety standards, maintaining a safe and secure environment for both staff and customers. - Develop and execute marketing and promotional strategies to attract new customers, retain existing ones, and boost revenue. - Collaborate with senior management to develop and implement strategic plans that align with the company’s vision and objectives. Requirements: - Experience: Proven experience as a Restaurant General Manager or in a similar senior management role within the hospitality industry. - Education: Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred. - Leadership Skills: Strong leadership and people management skills, with the ability to inspire and motivate a diverse team. - Financial Acumen: Solid understanding of financial management principles, including budgeting, forecasting, and financial analysis. - Customer Focus: Commitment to delivering exceptional customer service and enhancing the dining experience. - Communication: Excellent verbal and written communication skills, with the ability to interact effectively with staff, customers, and stakeholders. - Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing challenges. - Organizational Skills: Superior organizational and time-management skills, with the ability to manage multiple priorities and deadlines. - Adaptability: Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed. Benefits: - Competitive Salary: Attractive compensation package commensurate with experience and skills. - UK visa sponsorship - Bonus Opportunities: Performance-based bonuses to reward exceptional performance and contributions. - Health Benefits: Comprehensive health and wellness benefits, including medical, dental, and vision coverage. - Retirement Plan: Access to retirement savings plans to support long-term financial planning. - Paid Time Off: Generous paid time off, including vacation, holidays, and sick leave. - Professional Development: Opportunities for continuous learning and career advancement within the organization.
Sales Executive. Are you a driven and dynamic sales professional looking for an exciting opportunity to maximize your earnings and grow your career? Nimrod Digital is seeking a motivated and hard-working Commission-Based Sales Executive to join our innovative team. Why You Should Join Nimrod Digital - Unlimited Earning Potential: Imagine earning £800 to £1,500 a week! The more deals you close, the more you earn. With our lucrative commission structure, your hard work translates directly into higher earnings. - Flexible Working Hours: Enjoy the freedom to manage your own schedule and work at your own pace. This role is perfect for individuals seeking a position that fits around their lifestyle. - Career Growth Opportunities: Be part of a rapidly growing digital marketing agency with plenty of opportunities for professional development and career advancement. - Work from Anywhere: While we prefer candidates based in London, you'll have the flexibility to work from anywhere with your own laptop. Position Details - Role: Commission-based sales executive - Location: Preferably based in London, but remote work is possible - Target: 8 to 15 leads per week £100 per lead. - Potential Weekly Earnings: £800 to £1,500 (based on the number of deals closed) - Working Hours: Flexible, work at your convenience - Requirements: You must have your own laptop - Availability: Immediate start needed What We're Looking For: - Sales Experience: Proven track record in sales, ideally in the digital marketing sector. - Exceptional Communication Skills: Outstanding verbal and written communication skills are a must. - Self-motivated: You should be able to work independently and manage your own time effectively. - Tech-Savvy: Comfortable using digital tools and CRM systems. - Customer-focused: Ability to understand client needs and deliver customized solutions that drive success. How to Apply Ready to elevate your sales career and join a dynamic team? We want to hear from you! Send your CV and a brief cover letter detailing your sales experience. Don't miss out on this fantastic opportunity to boost your earnings and grow your career in digital marketing! Join us at Nimrod Digital Marketing Agency and make your mark in the digital world.
About Our Client: Our client helps food, hospitality, tourism, lifestyle, and membership brands to flourish. Their publications bring together people with shared interests and passions through storytelling, narrative, and collaboration. By fostering a sense of community, they encourage people to be part of something bigger. With a small but mighty team of passionate individuals, they create exceptional content and this role will be focussing on the food and beverage sector. Known for their supportive and open-minded culture, our client values authenticity and hard work, welcoming team members who are down-to-earth and free from ego. The Role They are seeking an enthusiastic Sales Development Representative to join their team. Ideally this full-time position (with the option of a 4-day week for the ideal candidate) involves working closely with customers to enhance the magazine's reach and impact as well as seek sponsorship opportunities. While a keen interest and understanding in marketing fundamentals is a bonus, it's your passion and drive that truly count. In this role, you will focus on promoting the Indy Coffee Guide series of guides to potential members and sponsors. You will need a proactive approach to identifying and pursuing new sales opportunities and building meaningful relationships with clients. A passion for coffee or experience in the coffee industry would be an advantage - who doesn't like coffee though? And on top of that, there is the opportunity to travel and see the emerging new trends and technologies for this sector through events held nationally. Key Responsibilities: - Support customers in signing up for desired content, ensuring a seamless and enjoyable experience. - Proactively seek out new sponsorship opportunities within the food and beverage sector to secure impactful partnerships. - Build and nurture robust relationships with existing and prospective sponsors, ensuring their needs are met and aligned with our client’s offerings. - Craft and implement creative sales strategies to effectively market the Indy Coffee Guide to potential members and sponsors. - Identify and cater to the distinct needs of each client, providing tailored sponsorship solutions. - Perform in-depth market research to spot emerging trends and opportunities within the specialty coffee and media sales sectors. - Work closely with the marketing team to develop engaging sales presentations and materials. - Manage contract negotiations and secure agreements that maximize profits while maintaining client satisfaction. - Represent the guide at industry events, trade shows, and coffee festivals to network and enhance its visibility. - Keep up-to-date with industry trends and competitor activities to discover new growth opportunities. - Achieve and surpass annual sales targets, contributing to the company’s overall success. Ideal Candidate: - Proven experience in media sales and sponsorship sales. - Genuine passion for the food and beverage industry, with a specific interest in specialty coffee (preferred but not essential). - Attention to detail. - Excellent communication, negotiation, and presentation skills. - Ability to create and maintain positive client relationships. - Self-motivated with a proactive, results-driven approach to sales and customer support. - Proficiency MS office and CRM software. - Willingness to travel as needed for client meetings and industry events. - Down-to-earth, humble, and hard-working, with no room for egos in the team. Why Join Our Client? - A supportive and inclusive work environment where your ideas and contributions are truly valued. - Opportunity to work with a passionate and dedicated team on exciting projects. - Flexibility in working arrangements and benefits to promote a healthy work-life balance. - The chance to make a significant impact within the food and beverage sector through innovative content and sponsorships. If you believe you are the right fit for this role and are excited about the opportunity to contribute to our client’s success, please send your resume and a cover letter detailing your relevant experience and why you would be a great addition to their team. --- Our client is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We are an outsourced sales and marketing company which means we work on behalf of other well known brands, helping them to find much needed new custom. With our internal coaching and development opportunities we are 100% committed to developing Brand Ambassadors by investing in people who share the same core values as us. If you have a passion for people, we would love you to join the team! Brand ambassador role We speak directly to potential customers about amazing products and services that we are passionate about. This can be through events, in their businesses or directly in their homes. We don't judge you based on your experience, every Brand Ambassador will have the opportunity to learn many skills including: communication, customer service, presentation skills, sales skills, time-management, organisation, product knowledge, and teamwork. Progression Opportunity As well as investing heavily into Brand Ambassadors, one of our missions is to expand so we are looking for ambitious, entrepreneurial thinkers with our no seniority development we want to heavily invest and coach the next generation to help with our expansion Stage 1: We will provide you product coaching and full mentoring to enable you to learn the first steps into becoming a Brand Ambassador. This coaching tends to last around 6 days. Stage 2: You will become more independent as you become more confident with the basic sales skills you will then learn some more advanced techniques such as selling to different customers, working to a system, problem solving etc. Stage 3: For those looking to progress you will now start receiving extra coaching and responsibilities, transforming into a mentor and helping support new BA's who join the team. Stage 4: This is the opportunity to start overseeing the team- everything from setting goals & coaching through to social events. You will become more influential in a leadership capacity. Stage 5: You will learn the back end of how a business runs, this included administration, finance, operations and processes. You will be heavily involved in the day to day running of the business and learning all the necessary skills to go on and run a profitable company. Stage 6: You will put into practice all of the skills you have learnt along the journey to maximize your potential and become a profitable business owner. To apply for this role, please attach your resume/CV in a pdf file, with your contact details and full name available. Please also ensure you have full rights to work documents; unfortunately those with a student visa cannot apply for this role, therefore will not be considered.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £33k per year Benefits: - Monday to Friday - Company events - Free food - Schedule: - 9 hours shift – 45 hours weekly. :
Experienced full time waiter/ess- in fish! restaurant Borough market. We are a well-organized restaurant known for our strong work ethic and commitment to delivering exceptional dining experiences. Operating throughout the year, we pride ourselves on being a busy establishment that thrives on excellence. If you are seeking a stable position with a company that values teamwork and professionalism, we invite you to join our dynamic team. What we can offer to you : - Earnings between £15-19 per hour. A package of: £13 hourly wage (inc service charge) Plus tronc bonus ( point system based on performance,upsell etc) Credit card and cash tips Benefits: - Monthly payment with early access via Wagestream App - 28 days holiday/year (including bank holidays), increasing with length of service - 50% Staff discount when dining at the restaurant, plus 20% family discount - SAGE retail & wellbeing discount - Free staff meal and drinks on duty - Pension scheme - Recommend a friend scheme with £500 bonus - Be a part of the vibrant Borough Market’s spirit - Join a friendly and professional team Responsibilities: - Run a large section efficiently in our busy, high volume service - Upsell and maximize daily benefits - Work collaboratively as part of a team - Maintain a fast and energetic pace during service Requirements: - Minimum of 2-3 years of experience in a busy high-end service in London restaurants - Availability to work full time as per weekly rota.Please note we are not able to offer fixed days off. - Strong organizational skills to manage a large section - Confident in sales and upselling techniques - Excellent teamwork and communication skills - Fast and energetic work ethic You must be eligible to work in the UK and obtain a Share Code prior to application.
Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities: Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data) Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits. Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed. Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook. Stay up to date with market trends, and educating prospects on insight, or opportunities. Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer Truly innovative product with high market demand, offering a wide range of partnership opportunities. Regular company events and offsites, (last one was in Marrakesh, Morrocco). Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements: A minimum of 2 years of proven success in sales, in any of the following roles; full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales. Must be fluent in English & French. Self-motivated and comfortable working independently and remotely Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts. Exceptional organizational, presentation, and communication skills, both verbal and written. Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.
DUTIES AND RESPONSIBILITIES - - Delivering excellent service to ensure high levels of customer satisfaction. - Motivating the sales team to meet sales objectives by training and mentoring staff. - Creating business strategies to attract new customers, expand store traffic, and enhance profitability. - Hiring, training, and overseeing new staff. - Responding to customer complaints and concerns in a professional manner. - Ensuring store compliance with health and safety regulations. - Developing and arranging promotional material and in-store displays. - Preparing detailed reports on buying trends, customer requirements, and profits. - Undertaking store administration duties such as managing store budgets and updating financial records. - Monitoring inventory levels and ordering new items. SKILLS, EXPERIENCE AND QUALIFICATIONS REQUIRED - - Coordinate daily Front of the House and Back of the House restaurant operations. - Deliver superior service and maximize customer satisfaction. - Respond efficiently and accurately to customer complaints. - Regularly review product quality and research new vendors. - Organize and supervise shifts. - Appraise staff performance and provide feedback to improve productivity. - Estimate future needs for goods, kitchen utensils and cleaning products. - Ensure compliance with sanitation and safety regulations. - Manage restaurant’s good image and suggest ways to improve it. - Control operational costs and identify measures to cut waste. - Create detailed reports on weekly, monthly and annual revenues and expenses. - Promote the brand in the local community through word-of-mouth and restaurant events. - Recommend ways to reach a broader audience (e.g. discounts and social media ads) - Train new and current employees on proper customer service practices - Implement policies and protocols that will maintain future restaurant operations.
Boundary Shoreditch is a vibrant and eclectic restaurant located in the heart of Shoreditch, known for our, exceptional service, and unique dining experience. We pride ourselves on creating a welcoming and dynamic environment for both our guests and our team members. Role Overview: We are seeking a passionate and energetic Assistant Restaurant Manager to join our team. The ideal candidate will have a love for hospitality, a keen eye for detail, and the ability to lead and inspire a team. As the Assistant Restaurant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and delivering an exceptional experience to our guests. Key Responsibilities: - Support the Restaurant Manager in daily operations, including opening and closing procedures - Supervise and motivate the front-of-house team to deliver outstanding service - Assist in staff training and development - Ensure compliance with health and safety regulations - Handle customer inquiries, complaints, and feedback with professionalism and efficiency - Manage inventory, ordering, and stock control - Collaborate with the kitchen team to ensure timely and high-quality food service - Oversee reservations and seating arrangements to maximize efficiency and guest satisfaction - Participate in marketing and promotional activities
Want be part of us? We are now looking for a talented Front Desk Agent to join our team! Core Responsibilities: To maintain a high profile presence on the Reception desk and be accessible to guests and clients at all times. Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner. To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guests whenever the possibility arises in order to maximize hotel sales. To be fully conversant and able to operate the hotels property management system (OnQ PMS). To be aware of the hotels availability to ensure that every opportunity is taken to maximize room sales and upselling opportunities. To deal with cash, cheque, credit card and sales ledger transactions in accordance with the hotel standards of procedures (SOP) manual, and to ensure that any discrepancies are reported immediately. To ensure the float handed over is checked and correct on every occasion.
Job Description: We are seeking a highly motivated and energetic Commission-Based Cold Caller / Sales Representative to join our sales team. This role is ideal for someone who thrives in a fast-paced environment and is looking to maximize their earning potential. As a key member of our sales force, you will be responsible for generating new business opportunities and driving revenue growth through proactive outreach and lead generation. Key Responsibilities: Cold Calling: Initiate outbound cold calls to prospective clients to introduce our products/services and create interest. Lead Generation: Identify and qualify potential leads through research, networking, and other methods. Sales Presentations: Effectively communicate the value and benefits of our products/services to potential customers. Relationship Building: Develop and maintain strong relationships with prospects to foster trust and close sales. Follow-Up: Conduct follow-up calls and emails to nurture leads and convert them into customers. Sales Targets: Meet or exceed monthly sales targets and KPIs set by the management. CRM Management: Maintain accurate and up-to-date records of all sales activities and client interactions in the CRM system. Market Feedback: Provide feedback to the marketing and product teams regarding customer needs and market trends. Qualifications: Experience: Proven experience in sales, particularly in cold calling and lead generation. Communication Skills: Excellent verbal and written communication skills with the ability to engage and persuade prospects. Self-Motivated: Highly self-motivated with a strong desire to succeed and achieve targets. Resilience: Ability to handle rejection and remain persistent in pursuing leads. Organization: Strong organizational skills with the ability to manage time effectively and prioritize tasks. Tech-Savvy: Comfortable using CRM software and other sales tools. Education: A high school diploma or equivalent is required; a bachelor's degree in a related field is a plus. What We Offer: Commission: Attractive commission structure with unlimited earning potential based on performance. Training: Comprehensive training and ongoing support to help you succeed. Flexibility: Work remotely from anywhere with flexible hours. No Boundation Growth Opportunities: Opportunities for career advancement and professional development.
Urban Rose beauty are looking for a Full Time Beauty Therapist to join our friendly and knowledgeable Wembley Park team. Urban Rose offers nails, facials with elemis, hydrafacial, massages , lashes , Hd brows, tanning and much more. The ideal candidate will be qualified with NVQ 3 in Beauty Therapy with several years in salon experience delivering a wide range of high quality treatments that put the client first. You are passionate about the Beauty industry and willing to deliver the best service and experience to our clients. You will support your manager to maximize revenue through careful diary management and proactive selling of retail products. You will also help to make sure the salon is kept clean and well maintained. With our dedicated in-house training team and close relationship with our brands we ensure that all our therapists are given the latest training and development with recognized industry qualifications to develop beauty expertise and build successful Beauty professionals. We provide a comprehensive Benefits Package which includes : Discounts on products monthly free treatments pension scheme 28 days paid holidays including bank holidays & public holidays. opportunities to grow within the company as we expand. Team monthly rewards, dinners and drinks out. 30-50 hours per week full time or part time positions available. £13.50 per hour, commison plus tips go to the therapist flexible rota Urban Rose Beauty
RESTAURANT MANAGER Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We would like you to be fun, pay attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Restaurant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Restaurant Manager will play a crucial role in the restaurant's success by creating a positive dining experience for our guests and maintaining the highest standards of quality and service. Key Responsibilities: · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Ensure the restaurant has the necessary licenses and permits. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Choose between full-time or part-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary. · Mainly Monday- Friday. · Quarterly bonus scheme · Great working hours: 08:00-16:00
This position presents a rewarding challenge for individuals equipped with a diverse skill set, including exceptional communication and interpersonal abilities, prompt problem-solving acumen, and a relentless attention to detail. If you are driven by efficiency, thrive in a fast-paced environment and can manage intricate scheduling logistics while fostering positive relationships, this opportunity is tailor-made for you. Job Responsibilities ● Coordinate repair appointments, allocating appropriate time slots based on technician availability, and customer requirements. ● Develop and maintain repair schedules, ensuring efficient utilization of technicians and meeting customer expectations. ● Continuously monitor and update schedules to accommodate urgent repairs or changes in priorities. ● Assign bookings to technicians based on their skills, expertise, and workload capacity. ● Optimize technician schedules to maximize productivity and minimize idle time. ● Ensure appropriate distribution of workloads among technicians, considering their skill levels and workload balance. ● Work with the parts advisor to monitor and manage inventory of parts and accessories required for repairs. ● Coordinate with the procurement team to replenish stock as needed, minimizing delays in repair due to parts unavailability. ● Communicate with customers to schedule repair appointments, provide updates on repair progress, and address any inquiries or concerns. ● Ensure clear and timely communication regarding repair timelines, cost estimates, and any additional services required. ● Provide exceptional customer service, ensuring a positive experience throughout the repair process. ● Continuously assess repair processes and workflows, identifying opportunities for improvement and efficiency gains. ● Collaborate with the management team to implement changes and streamline repair operations. ● Analyze data and metrics to measure performance and identify areas for optimization. ● Collect and analyze data related to repair operations, such as repair times, technician productivity, and customer satisfaction. ● Generate reports and insights to identify trends, measure key performance indicators, and provide recommendations for improvement. ● Maintain accurate records of repair activities, including repair tickets, customer information, and inventory usage. Qualifications and Skills: ● Proven experience in scheduling, planning, or operations management, preferably in a mobile repair or similar technical environment. ● Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. ● Excellent communication and interpersonal skills, with the ability to interact effectively with technicians, customers, and other stakeholders. ● Proficiency in using scheduling software, inventory management systems, and MS Office applications. ● Analytical mindset with the ability to analyze data, generate reports, and make data-driven recommendations. ● Attention to detail and accuracy in maintaining records and documentation. ● Flexibility to adapt to changing priorities and work in a fast-paced, dynamic environment.
Position Available: Sales and Events Manager Location: Be At One, Russell Street, London Are you a dynamic leader with a knack for maximizing sales and orchestrating memorable events? Join our team at Be At One as a Sales and Events Manager! No prior experience required – we'll provide comprehensive training to ensure your success. Key Responsibilities: Maximize Sales Opportunities: Implement strategies to drive sales and revenue through event bookings, upselling opportunities, and creative promotions. Drive Booking Inquiries: Implement strategies to increase booking inquiries, both online and offline, ensuring a steady flow of events and private parties. Outreach and Networking: Utilize LinkedIn and other platforms to expand our network and attract new clients for events and special occasions. Organize Events and Key Dates: Take charge of planning and executing events, from corporate gatherings to milestone celebrations, ensuring every detail is meticulously coordinated. Maximize Online Presence: Enhance our online presence through engaging content and effective marketing initiatives, attracting a wider audience and driving event attendance. About Us: Be At One is synonymous with excellence in cocktails and entertainment. As a Sales and Events Manager, you'll be part of a team that brings unparalleled excitement to our guests, whether they're unwinding after work or gearing up for a night of revelry. Join us in delivering creativity, camaraderie, and endless opportunities for unforgettable experiences. Perks: Flexible Schedule: Enjoy a work-life balance tailored to your needs. Discounts: Indulge in 25% off food and drinks for you and your friends across our 800+ sites. Early Wage Access: Access your earnings ahead of schedule. Team Socials: Forge lifelong friendships while enjoying team outings. Award-Winning Development: Take advantage of our renowned training programs to advance your career. At Stonegate Group, we're the UK's largest operator of pubs, bars, and late-night venues, boasting iconic brands like Be At One. Join us and embark on an exciting career journey. Accessibility: We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments due to a disability as outlined by the Equality Act 2010, please contact us in advance so we can provide the necessary support. Ready to elevate your career with Be At One? Apply now and be part of our vibrant team!
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
Job Description: Market Trader Are you passionate about sales and enjoy the lively atmosphere of busy markets around London? We are looking for enthusiastic market traders with the energy and skills to engage with customers and drive sales. Following a highly successful first week at St Albans Market, we are expanding to other parts of London and beyond. As a market trader for TOOPS, you will be responsible for setting up the market stall, selling our products, and interacting with customers to make the TOOPS brand known. Key Responsibilities: - Set up and dismantle the market stall - Engage with customers to promote and sell TOOPS products - Distribute samples to attract customers and encourage them to try different products - Maximize sales and enhance the visibility of the TOOPS brand Requirements: - Self-motivated and enthusiastic - Excellent communication and customer service skills - Early riser, as markets typically start early in the morning - Available to work on weekends If you are energetic, self-driven, and enjoy working in a vibrant market environment, we want you on our team! Apply now and help us grow the TOOPS brand.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
Bar Manager - Job Descriptions We are looking for an experienced and enthusiastic Bar Manager to join our team at The Carpet / Taquiza, a vibrant nightclub, cocktail bar and authentic Mexican restaurant located in Peckham. In this role, you will be responsible for overseeing all aspects of the bar operation, ensuring a positive and memorable experience for our team and guests. Responsibilities: ● Lead and motivate a team of bartenders and barbacks, providing ongoing coaching and development. ● Develop and curate a creative and profitable drinks menu, working with the themes of the restaurant menu & nightlcub, staying on top of current trends and guest preferences. ● Manage bar inventory, including ordering, receiving, stocking, cost control and stock counts. ● Ensure compliance with venue Licencing Conditions and Regulations around the sale of alcohol ● Maintain a clean, safe, and well-organized bar environment. ● Develop and implement strategies to maximize bar sales and profitability. ● Coordinate with the GM to ensure appropriate staffing levels for peak hours. ● Provide exceptional customer service and resolve guest concerns promptly and professionally. ● Collaborate with the restaurant team to ensure a seamless dining and bar experience. ● Oversee the transition from restaurant bar into club bar, in coordination with the bar supervisor. ● Oversee the set up/takedown of the outside Bar during the summer period. Qualifications: ● Experience in a bartending or bar management role. ● Experience with rota’s and rota softwares. ● Personal alcohol license preferred. ● Proven experience in creating and executing high-quality cocktails. ● In-depth knowledge of spirits, wines, and beers. ● Strong leadership and team management skills. ● Excellent communication, interpersonal, and customer service skills. ● Ability to work effectively under pressure in a fast-paced environment. ● Strong attention to detail and ability to prioritize tasks. ● Proficiency in Microsoft Office Suite preferred. Pay & Hours: ● £13.5 + 12.07% holiday pay + service charge ● 30-35 hours a week