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Operations Manager Private Residential Property Stourbridge | Full Time | Permanent Are you ready to take the reins of a growing department and make a real impact? Talbots Law is looking for a proactive, organised, and people-focused Operations Manager to join our Private Residential Property team. As Operations Manager, you’ll be the engine behind the scenes—keeping everything running smoothly so our lawyers can focus on delivering outstanding service. You’ll manage the non-legal day-to-day operations, support senior leaders, and champion innovation in how we work. This is not just an admin role—it’s about influence, leadership, and impact. You’ll be the go-to person for finance, compliance, HR, and marketing matters, ensuring our department stays efficient, compliant, and future-focused. Who are Talbots Law? An employee-owned, full-service law firm built on a rich heritage dating back to 1828. Today we operate across 18 offices in the West Midlands, Staffordshire, Shropshire and Worcestershire, delivering expert legal services to individuals, families and businesses. We deliver legal services in conveyancing, wills & probate, and family law through to commercial law, employment, litigation and more. As an employee-owned firm, every member of our team has a stake in our success, which fosters a culture of collaboration, ownership and client-centred service. At Talbots, our employees belong to an inclusive and supportive community where everyone has a voice. They contribute their skills and expertise to meaningful work that makes an impact. They thrive in an environment that fosters growth, innovation and wellbeing. What do we offer? • Competitive salaries with annual review., • Annual tax-free* profit-share., • 25 days holiday + birthday + ex-gratia day + UK Bank Holidays + long service awards., • Company salary-sacrifice pension scheme (4% from Talbots: 4% from employees)., • Group Life Insurance (3 x annual salary)., • Enhanced Company Sick Pay., • Salary Extras, • Medicash Health Cash Plan., • Financial Health & Wellbeing Provision., • Bank of Talbots (Annual employee credit for legal fees)., • Salary Sacrifice schemes. What does the job involve? • Reviewing and improving processes with an innovative mindset, • Supporting the Head of Department and Regional Heads with diary management and admin excellence, • Partnering with Finance to build budgets, track forecasts, and monitor billing performance, • Acting as the first point of contact for HR, training, marketing, and compliance issues, • Driving recruitment, onboarding, and employee wellbeing initiatives, • Organising training schedules and promoting the department through blogs and social media, • Ensuring compliance with SRA, Lexcel, Law Society Quality Scheme standards, SARs, and accounting requirements What do you need? • Experience in a legal environment with strong knowledge of law firm operations, • Excellent organisational and diary management skills, • Strong interpersonal skills with tact, diplomacy, and clear communication, • Confidence with MS Office and case management systems, • A UK driving licence and access to transport (occasional travel required)

Are you an experienced estate agency manager a lister or a valuer looking to take your career to the next level earn more money and work flexible hours Or an entrepreneur looking for a new opportunity Earnings Exchange on two sales per month you will earn 100000 per year (8400 per month). You receive 70% of the fees generated. Based on an average fee of 6000. We provide: • Training and support, • Marketing material, • Tools and technology, • Success Blueprint, • Be your own boss, • Uncapped earnings, • Flexible hours work from home, • Part of a national network, • No estate agency experience required, • Knowledge of the property industry is advantageous, • Outgoing and positive personality We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales lettings auctions mortgages and recruitment). Become The Property Expert in your local area. Dont miss this opportunity; apply today to learn more. Key Skills Sales Experience,Time Management,Marketing,Customer Service,Communication skills,Computer Networking,Research Experience,Administrative Experience,Property Management,negotiation,Lead Generation,Contracts Employment Type : Full Time Experience: years Vacancy: 1 Yearly Salary Salary: 60000 - 100000