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This opportunity is based at our Battersea Old Windsor centre, working every weekend plus one weekday. This pattern is ideal for someone who wants meaningful, regular work that still leaves space for study, family life, or other part-time commitments. As the first point of contact for people reaching out for support from Battersea, you will answer enquiries on our intake lines, offer clear guidance on our policies, and provide supportive, empathetic customer service. You will help schedule animals coming into our care, ensuring we have the information we need before they arrive, and welcome them on-site by settling them into kennels and recording key behavioural and medical details. You will also play an important role in operating our Lost Dogs line, helping reunite pets with their families both within and beyond Battersea. This opportunity is well suited to a compassionate individual with strong customer service skills, looking for a meaningful weekend-based role with purpose. The right candidate will demonstrate: • Proven history of delivering excellent customer service skills and demonstrable experience of dealing with customers in difficult circumstances., • Proven experience of working with dogs of different sizes and ages., • Proven experience of taking and communicating difficult decisions, using sound judgement and a diplomatic approach., • Experience in a fast-paced environment with the ability to prioritise effectively., • Ability to demonstrate understanding of communicating with vulnerable people on a regular basis and consideration for safeguarding protocols., • Proven experience of working constructively and collaboratively with colleagues from different teams as well as experience of working and communicating with multiple external stakeholders., • IT literate with good experience of MS Office and other relevant IT systems as appropriate for the role., • Ability and motivation to deliver high quality work with minimum supervision.

Job description: Registered Nurse – Longlea Nursing Home Job Summary Longlea Nursing Home is a welcoming 22-bed nursing home dedicated to providing high-quality, person-centred care to older adults with a range of nursing needs. We are seeking a compassionate, professional and motivated Registered Nurse to join our team on a full-time basis. As a Registered Nurse, you will play a key role in delivering safe and effective nursing care, promoting residents' independence and dignity, and supporting the overall wellbeing of those living within our home. Working closely with the wider multidisciplinary team, you will help ensure that residents receive the highest standards of care in a warm and supportive environment. Key Responsibilities • Deliver high-quality, person-centred nursing care in accordance with NMC standards, current legislation and company policies., • Administer and manage medications safely and accurately., • Assess, plan, implement and evaluate individualised care plans to meet residents' physical, emotional and social needs., • Monitor residents' health and promptly escalate any concerns or changes in condition to the appropriate healthcare professionals., • Undertake clinical procedures, including wound care, catheter care and other nursing interventions as required., • Maintain accurate and up-to-date care records and documentation., • Promote residents' dignity, privacy, choice and independence at all times., • Work collaboratively with GPs, community nurses, allied healthcare professionals and family members to ensure continuity of care., • Provide leadership and support to care staff, acting as a role model and promoting best practice., • Ensure compliance with infection prevention and control procedures and maintain a safe environment for residents, visitors and colleagues., • Participate in audits, training and continuous quality improvement initiatives., • Support residents and their families with compassion, professionalism and effective communication. Essential Requirements • Current registration with the Nursing and Midwifery Council (NMC)., • Previous experience working as a Registered Nurse, preferably within elderly care, nursing homes or a similar healthcare setting., • Sound clinical knowledge and understanding of medication management., • Excellent communication and interpersonal skills., • Strong organisational skills and the ability to prioritise workload effectively., • Ability to work both independently and as part of a team., • Commitment to delivering person-centred care and maintaining high professional standards., • Flexible approach to working shifts, including weekends and bank holidays where required. Desirable Requirements • Experience caring for older adults with complex nursing needs., • Knowledge of CQC standards and regulatory requirements., • Experience in wound management, end-of-life care and dementia care. What We Offer • Competitive rate of pay., • Paid breaks., • Ongoing training and professional development opportunities., • Supportive management team and friendly working environment., • Opportunities for career progression., • The opportunity to make a genuine difference to the lives of our residents every day. If you are a caring and dedicated Registered Nurse who is passionate about delivering exceptional care, we would love to hear from you. Benefits: • Free parking, • On-site parking Work Location: In person

A carer’s role can vary a lot depending on who they support and what that person needs, but it generally involves helping someone manage daily life safely, comfortably, and with dignity. Common responsibilities include: • Personal care, • Helping with washing, dressing, toileting, grooming, eating, or mobility., • Emotional support, • Providing companionship, reassurance, conversation, and helping reduce loneliness or anxiety., • Practical household tasks, • Cooking, cleaning, laundry, shopping, paying bills, or organising appointments., • Medication support, • Reminding someone to take medication or helping administer it if trained and authorised., • Health monitoring, • Watching for changes in physical or mental health and reporting concerns to family members or healthcare professionals., • Mobility and transportation, • Assisting with moving safely around the home or accompanying someone to appointments and activities., • Advocacy and communication, • Helping the person communicate their wishes and make decisions about their care., • Record keeping, • In professional care settings, carers may document medication, activities, incidents, or health observations. There are different types of carers too: • Family/unpaid carers — relatives or friends supporting someone informally., • Professional carers — paid support workers in homes, care facilities, hospitals, or community settings., • Live-in carers — carers who stay in the person’s home full time., • Specialist carers — supporting people with conditions such as Dementia, Parkinson's disease, disabilities, or mental health needs. Key skills usually include: • Patience, • Empathy, • Communication, • Reliability, • Observation, • Respect for confidentiality and dignity If you want, I can also explain: • what a carer does day-to-day,, • the difference between a carer and support worker,, • UK carer qualifications,, • or what employers look for in carer job roles.