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Heim is recruiting for a freelance phlebotomist in Aberdeen and surrounding areas. You will be joining a group of existing phlebotomists, providing high-quality care to our clients and liaising with our Clinical Operations Team as required to report on activities. This role requires you to be able to travel and have your own car, as the vast majority of our appointments are delivered in the community (usually within the patient's home). The role is suitable for an experienced Phlebotomist (at least six months full-time) who wants to work flexibly. By joining Heim, you will have access to the best tools to support you as a freelance phlebotomist and the flexibility to work at hours and schedules that suit your “work life balance”. Heim's technology will let you communicate effectively and seamlessly with patients, log task completion, manage cancellations and seek support live. To be successful in this role, you will need to have a strong track record in providing excellent phlebotomy services for at least six months. Be part of the innovative service in home healthcare testing by joining Heim. You will be someone who is reliable, friendly, honest and able to maximize customer experience. At Heim, we value our staff and will offer successful candidates: • Flexibility and competitive pay rate, • Weekly pay, • Regular clinical and managerial supervision and support, • A programme of in-service training and exciting development opportunities, • Opportunity for service development and audit, • Agile working devices to support community and clinic based working, • Experience: Minimum 6 months phlebotomy experience, • DBS Disclosure of convictions (enhanced, child and adult), • Insurance: Personal professional indemnity insurance (evidence required), • References: 2 referees, at least one from your recent employment, • Driving License: Full driving license and access to own vehicle, • Language: Fluent English (required) Main Duties & Responsibilities Clinical duties: • To carry out blood tests requested and booked domiciliary visits, as a lone practitioner with telephone and mobile app support., • To seek advice and support from a more senior/experienced colleague / Heim Clinical team for matters outside the sphere of responsibility, knowledge, or skills., • To ensure that domiciliary blood samples are posted or brought to the hub in time for the courier collection., • To document into the patient’s medical record of blood tests taken., • Report to the Heim Clinical team and seek advice on specific risks that are identified, e.g. unsafe environmental conditions., • To carry out your duties in accordance with company protocols and guidelines. Requirements: • Adhere to company policies and procedures at all times., • Be comfortable working with a digital mobile tool to coordinate job assignments and record patient notes., • Take reasonable steps to manage and promote a safe and healthy working environment., • Respect the confidentiality and privacy of patients and carers at all times., • Maintain a constant awareness of health, welfare, and safety issues affecting colleagues, patients, relatives, and self and report incidents or near-miss events to the Clinical Operations Manager., • To function as an integral part of the phlebotomy team., • Attend relevant meetings as required., • Have working knowledge and an understanding of relevant legislations/policies e.g. Equal Opportunities, Health and safety and confidentiality., • Maintain compliance with all relevant training and participate in development and appraisal., • This is not an exhaustive list of duties, and the post holder may be required to undertake any other duties as required, to meet the needs of the service, so long as they do not exceed the level of responsibility expected for this grade.

Enterprise Account Manager Remote UK Do you want to help shape software that affects thousands of lives? Who are we? We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle. If you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion. We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business. Purpose Responsible for managing, retaining, and significantly growing revenue across Causeway’s most strategically important accounts. Operating at the top tier of our customer base, owning complex, high-value relationships, positioning and closing high-value deals, engaging C-suite and senior decision-makers, and orchestrating internal resources to deliver compelling, joined-up solutions. Success will be measured on protecting and growing significant Annual Recurring Revenue (ARR) through strategic account planning, executive engagement, and identifying and closing major expansion opportunities. Drawing on deep knowledge of the built environment to position Causeway as an indispensable partner for our most valued customers. Key Responsibilities Sales • Deliver GRR targets through timely renewals and churn reduction., • Drive ARR growth by identifying, qualifying, and closing up-sell and cross-sell opportunities in existing accounts., • Create and manage account plans aligned to customer objectives and revenue growth., • Build trusted C-suite and senior stakeholder relationships to deepen account coverage across enterprise customers., • Run regular business reviews to assess value, uncover needs, and position Causeway as a growth partner., • Lead QBRs for assigned customers, ensuring the right cadence, content, representation, and alignment to account goals., • Partner with Customer Experience to drive adoption, ROI, and customer satisfaction., • Lead and coordinate Marketing, Pre-Sales, Product, and Customer Experience efforts to drive expansion, strong proposals, and continuous improvement through customer feedback., • Prepare high-quality RFP, RFI, and tender responses for up-sell opportunities., • Use MEDDPICC and digital sales tools to qualify growth opportunities consistently and accurately., • Keep CRM records current, accurate, and accountable across all customer interactions., • Produce accurate renewal and up-sell forecasts to support planning and performance tracking., • Represent Causeway at industry events, webinars, and roundtables to build relationships and market awareness., • Deliver strong KPIs across meeting cadence, CRM hygiene, pipeline generation, opportunity progression, and account health., • Own your development through industry insight, internal training, and leveraging agentic AI tools. Operational Management • Coordinate daily activities to ensure the team is aligned with operational priorities and targets., • Manage the distribution of tasks and workload to maintain consistent delivery and high performance., • Collaborate with the Sales Manager to align team activities with broader business goals and sales initiatives., • Support continuous improvement by sharing and applying best practice, identifying process bottlenecks, and implementing changes that enhance agility and effectiveness across sales and account management. Key Skills, Experience and Qualifications Essential Skills • Proven experience managing and growing revenue from existing accounts in a platform, SaaS, or technology business., • Strong track record in achieving revenue retention and up-sell targets., • Ability to build and sustain relationships with senior stakeholders and cross-functional teams., • Proficient in identifying customer objectives and aligning solutions to deliver measurable value., • Skilled in negotiating renewals and up-sell agreements, including navigating complex commercial discussions., • Strong verbal and written communication skills, including previous experience in RFI/RFP/tender responses., • Confident in using CRM systems and digital tools to manage pipeline, forecast accurately, and drive efficiency., • Ability to work to a personal target, being autonomous, proactive, and managing time effectively to maximise effectiveness across your solution group., • Collaborative mindset with the ability to contribute to team-wide strategies and continuous improvement. Desirable Skills and Qualifications • Relevant built environment industry or digital transformation experience., • Degree-level, diploma, or equivalent education preferred. What you get from us: If you're looking to build an exceptional career with an award-winning company you’ve come to the right place. We believe everyone at Causeway has a vital role to play in our success. Causeway is fuelled by curiosity and is a place for people who beam with positivity and burn with ambition. Our team is everything, so we’ll take good care of you. In fact, we give well-being the same priority as our other business goals. We’re strong advocates of work-life balance, offering hybrid working alongside the opportunity to work from modern, collaborative offices. Our Values We are United. As part of a team, we’re better together. We are Agile. Be the change, we’re on a journey. We are Trusted. Do the right thing, we own this. We are Driven. Get stuck in, we make it happen. Benefits As a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We’ve selected just a few of the many benefits available below to show you how we take care of our Causeway stars. 25 days annual leave + public holidays, increasing with length of service. 4% matched pension. Income protection and life assurance. Access to our award-winning benefits platform. We take mental health seriously and have a dedicated EAP available 24/7. £100 allowance towards a fitness club. Dell discounts. Private Medical Insurance. Paid study leave + volunteering days. Car Scheme. Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, _, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. At HackerOne, our mission is to empower the world to build a safer internet. As a Senior Account Executive, Commercial, you will help organizations strengthen their security posture by introducing HackerOne’s AI-powered Attack Resistance Platform to commercial customers. You’ll own the full sales cycle, develop trusted relationships with security and technology leaders, and help customers solve complex security challenges through a consultative, outcome-focused approach. In this role, you’ll operate with a high degree of autonomy while collaborating closely with Sales Engineering, Customer Success, Marketing, Product, and Channel Partners to drive predictable revenue growth, expand customer adoption, and deliver long-term customer value. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~75 km of London. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work. Success in the Senior Account Executive, Commercial role will be accomplished by delivering on the responsibilities below in alignment with the Values and Talent Principles that define how we work at HackerOne. Own the full commercial sales cycle—from prospecting through contract execution—consistently achieving or exceeding revenue goals while maintaining strong pipeline discipline and delivering exceptional customer experiences through Change Agility. Apply Data-Driven Decision Making to manage territory strategy, prioritize opportunities, maintain accurate forecasts, and drive informed decisions using CRM insights, pipeline analytics, customer signals, and business metrics. Use First Principles Problem Solving to understand customer security challenges, uncover root causes, navigate complex buying processes, and position HackerOne’s solutions around measurable business outcomes. Demonstrate Change Agility by adapting quickly to evolving customer priorities, competitive dynamics, product innovation, and market conditions while maintaining execution focus and sales momentum. Develop and execute strategic account plans to expand existing customer relationships, generate new business opportunities, and increase HackerOne’s presence across the commercial market. Partner closely with Sales Engineering, Customer Success, Marketing, Product, and other cross-functional teams to deliver a seamless customer journey from initial engagement through long-term adoption and value realization. Collaborate with channel and technology partners to identify, develop, and co-sell opportunities while adapting engagement strategies to maximize mutual success. Demonstrate an AI Native mindset by leveraging AI-powered tools to improve prospecting, account research, customer engagement, pipeline management, and overall sales productivity while exercising sound judgment and responsible use. 5+ years of quota-carrying experience in SaaS or technology sales, including experience selling to technical buyers within commercial or mid-market accounts. Consistent track record of meeting or exceeding sales quotas in a consultative, solution-oriented sales environment. Experience managing pipeline, forecasting, and opportunity progression using Salesforce or comparable CRM platforms. Strong executive communication, negotiation, and presentation skills with the ability to articulate both technical and business value across multiple stakeholder groups. Experience selling cybersecurity, cloud security, SaaS, developer, or infrastructure platforms. Experience working with channel partners, strategic alliances, or partner-led sales motions. Familiarity with Force Management, Command of the Message, MEDDPICC, or similar enterprise sales methodologies. Demonstrated success developing strategic account plans that drive customer expansion, multi-threaded relationships, and long-term revenue growth. Compensation Bands: _ UK Tier: £65,000-79,000 Base Salary, 50/50 split #LI-Remote #LI-KM1 Health (medical, vision, dental), life, and disability insurance* Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program *Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with _ as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS £35,000 - £40,000 per annum Discretionary Performance-Related Annual Bonus Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £40,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Video interview with the hiring manager Take home task & follow up presentation to team Final Culture interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Job AdvertAre you an experienced residential development expert looking for an exciting leadership role where you can make a real difference and have real scope to drive growth? Be part of a leading UK property consultancy and B-Corp at the forefront of some of the most dynamic real estate markets in the UK! At Bidwells, our highly reputable Land and Development team in Perth plays a key role in shaping high-quality, sustainable developments across Scotland, working closely with developers and landowners. We are involved in several major projects, including the Stanley village expansion for Zurich Assurance Ltd and a range of significant strategic sites across the Central Belt.We are looking for a driven Partner- or Associate-level Development Surveyor who will be responsible for identifying residential development land opportunities through research and market insight, marketing development sites, and supporting the sale of larger schemes, whilst advising clients on co-operation and option agreements, conditional contracts, and planning matters in collaboration with our Planning Division.This is a fantastic opportunity to play a key role within a forward-thinking team working on impactful projects across Scotland. This role will help drive the growth and success of the team, the office, and the business, whilst delivering a 1st class service to clients.What You’ll Be DoingCarry out research to develop lines of enquiry and identify residential development land opportunities.Undertake the marketing of development sites whilst assisting the marketing and sale of larger sites.Provide landowners/clients with advice on co-operation agreements, option agreements, conditional contracts and general planning advice (in conjunction with Bidwells Planning Division).Be a trusted advisor and primary contact for clients, developing strong relationships and engagement, and understanding their requirements and adapting with their changing needs.Create and maintain a database of residential development opportunities, together with a database of comparable sales transactions.Establish and develop positive professional relationships with existing and new clients, particularly landowners and developers and other intermediaries.Prepare and deliver presentations to both landowners and developers, promoting Bidwells' services with the aim of winning planning and development work for the Firm. Identify and promote opportunities for other Bidwells services associated with land development and in particular securing planning or agency instructions together with work for other departments.Create and implement business development initiatives, such as attending/hosting/speaking/networking at events, directing targeting, network management, site searching, speculative portfolio reviews, building relationships with other agents.Contribute editorial / original content on development issues for publications, social media, press, and working with the marketing and wider teams to increase exposure as well as help improve other marketing activities and collateral.Be a mentor for all team members and provide guidance and assistance, support training, as well as coach graduates.Identify team resource issues and opportunities, and support team growth.Seeking to maintain an up-to-date knowledge of all legislation affecting the technical aspects of residential development and share knowledge and information where appropriate.Maintain standards, processes and legal compliance and help drive improvements and efficiencies.About YouIdeally MRICS or RTPI qualified.Previous experience working in development consultancy.Experience of working for housebuilders and or landowners.Solid knowledge of the house building process and any working knowledge of the Scottish Planning system would be beneficial.Proven track record in winning and retaining business/clients strong networking and negotiation skills. Strong business and commercial acumen in particular relating to fee income and profit.Experience of leadership and line management as well as a proven team player.Strong relationship management, interpersonal and communication skills.Ability to manage resources and prioritise projects on a day-to-day basis.Experience of managing transactions and clear understanding of the legal and conveyancing process.Project delivery experience from inception to conclusion including the instruction of specialist consultants.Project appraisal skills and use of Argus Developer or similar systems.Valuation experience would be advantageous.Why Bidwells?We’re a different kind of business. Whilst we’re a major player in the property sector, Bidwells remains a privately-owned, independent Partnership, with an inclusive, entrepreneurial culture. We give our people autonomy and take the time to listen. As a certified B Corporation (B-Corp), we are dedicated to using our business as a force for good, driving innovation, and creating long-term value for our clients, communities, and the environment.What’s in it for youCompetitive Salary: We recognise and reward talent with generous salary and group bonus scheme. As a Real Living Wage employer, we’re committed to fair pay that reflects the true cost of living.Comprehensive Benefits: Including up to 8% matched pension, 28 days holiday (+ bank holidays) as a minimum, along with your birthday off work, a wellness day, paid sabbaticals, private medical cover, medicash plan, lifestyle discounts and perks, and more.Professional Development: Continuous learning, study support and promotion opportunities.Innovative Culture: Be part of a forward-thinking team at the forefront of industry trends.Family Friendly: We offer enhanced family leave policies to support individuals close to you.Work-Life Balance: We value your well-being and offer agile working to support it.Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one.Recruitment agencies: Bidwells only pay agency fees where we have a signed agreement in place and that agency has been contacted and directed by a member of our Talent Acquisition Team to work on a specific vacancy. We do not pay agency fees when speculative and unsolicited CVs are submitted to Bidwells or any of our employees other than via our Applicant Tracking System and through our recruitment process. If this is not adhered to, agency fees will not be paid. Submission of any unsolicited CVs or proposals to Bidwells will be deemed evidence of full and unlimited acceptance of this approach.SummaryDepartment: Residential DevelopmentJob Type: Full timeContract Type: PermanentHours: 35Closing Date: 2025-07-17T23:59:00.000Z

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Heim is recruiting for a freelance phlebotomist in Carlisle, Cumbria. You will be joining a group of existing phlebotomists, providing high-quality care to our clients and liaising with our Clinical Operations Team as required to report on activities. This role requires you to be able to travel and have your own car, as the vast majority of our appointments are delivered in the community (usually within the patient's home). The role is suitable for an experienced Phlebotomist (at least six months full-time) who wants to work flexibly. By joining Heim, you will have access to the best tools to support you as a freelance phlebotomist and the flexibility to work at hours and schedules that suit your “work life balance”. Heim's technology will let you communicate effectively and seamlessly with patients, log task completion, manage cancellations and seek support live. To be successful in this role, you will need to have a strong track record in providing excellent phlebotomy services for at least six months. Be part of the innovative service in home healthcare testing by joining Heim. You will be someone who is reliable, friendly, honest and able to maximize customer experience. At Heim, we value our staff and will offer successful candidates: • Flexibility and competitive pay rate, • Weekly pay, • Regular clinical and managerial supervision and support, • A programme of in-service training and exciting development opportunities, • Opportunity for service development and audit, • Agile working devices to support community and clinic based working, • Experience: Minimum 6 months phlebotomy experience, • DBS Disclosure of convictions (enhanced, child and adult), • Insurance: Personal professional indemnity insurance (evidence required), • References: 2 referees, at least one from your recent employment, • Driving License: Full driving license and access to own vehicle, • Language: Fluent English (required) Main Duties & Responsibilities Clinical duties: • To carry out blood tests requested and booked domiciliary visits, as a lone practitioner with telephone and mobile app support., • To seek advice and support from a more senior/experienced colleague / Heim Clinical team for matters outside the sphere of responsibility, knowledge, or skills., • To ensure that domiciliary blood samples are posted or brought to the hub in time for the courier collection., • To document into the patient’s medical record of blood tests taken., • Report to the Heim Clinical team and seek advice on specific risks that are identified, e.g. unsafe environmental conditions., • To carry out your duties in accordance with company protocols and guidelines. Requirements: • Adhere to company policies and procedures at all times., • Be comfortable working with a digital mobile tool to coordinate job assignments and record patient notes., • Take reasonable steps to manage and promote a safe and healthy working environment., • Respect the confidentiality and privacy of patients and carers at all times., • Maintain a constant awareness of health, welfare, and safety issues affecting colleagues, patients, relatives, and self and report incidents or near-miss events to the Clinical Operations Manager., • To function as an integral part of the phlebotomy team., • Attend relevant meetings as required., • Have working knowledge and an understanding of relevant legislations/policies e.g. Equal Opportunities, Health and safety and confidentiality., • Maintain compliance with all relevant training and participate in development and appraisal., • This is not an exhaustive list of duties, and the post holder may be required to undertake any other duties as required, to meet the needs of the service, so long as they do not exceed the level of responsibility expected for this grade.

AIOS is building the world’s first full-stack AI doctor. We’re at $350M ARR, growing from $10M/yr 12 months ago. We’re the world’s fastest growing AI doctor. We’re faithfully serving >150k/mo patients via Bolt Pharmacy, our main UK brand. We’re profitable. Our strategy exists at the intersection of two strong theses: The AI doctor that wins will get to escape velocity using GLP-1s, the fastest growing consumer product in history. The $2T European healthcare market is overlooked by the most talented builders. Our master plan: Step 0 → $100M/yr by end of 2025: We went from $10M to $100M in 6 months serving the UK GLP-1 market. Step 1 → $1B ARR by end of 2026: Over the last 12 months we've grown from 3k to 150k UK active GLP-1 patients. We’ll continue this growth curve to hit $1B ARR. Step 2 → $10B ARR by end of 2028: Blitzscale Europe. We’ll be Europe’s largest GLP-1 provider. Step 3 → $100B/yr by end of 2031: Get regulatory approval across Europe for our Full Autonomous Prescribing (FAP) system. Win contracts at scale with European payers to mass replace human labor. We’ll be the dominant full-stack AI doctor in Europe. Step 4 → $1T/yr by end of 2035: With one line of code and zero human time, you can use AIOS to treat any patient globally with any medication. In so doing, we’ll become the world’s first trillion-dollar healthcare company. We’re a young, founder-led company. This is still Day 1 and all our work is ahead of us. You can read more about working with us here: _ We are building a world-class team. At AIOS Tech (Bolt Pharmacy), we're building the world's first full-stack AI doctor. Right now it’s akin to assisted self-driving (and improving every day), so humans are still doing everything with AI assisting their workflows. You’ll not only function as a Team Lead, but you’ll help provide feedback to the Product teams to improve the in-house software that you and your team uses each day. You understand that a great patient experience means all information needed to prescribe is collected on intake so patients don’t get stuck in back-and-forth messiness. You’ll pick up complex, escalated patient situations and smoothly resolve them within minutes, not hours, never compromising on safety or accuracy. You’ll make sure every prescriber on your team is working through an appropriate number of tickets, and accuracy is never a concern. You’ll: Deliver safe, evidence-based GLP-1 prescribing—for your own patients and for every patient your team touches Take full accountability for the day-to-day clinical quality, safety and governance of your team Set the clinical standard and lead from the front on the most challenging cases Lead the rollout of new protocols, medicines and clinical technology across your team Great performance in this role means growth is never constrained by clinical capacity, prescribing quality or governance gaps. If you nail this role, you’ll be a leading candidate for future senior Clinical hires. This is a full-time, remote role. You’ll report directly to Mobeen, our Interim Clinical Ops Lead. You’ll also work most closely with: _ (UK Clinical Lead) _ (Superintendent Pharmacist) Leadership: Lead clinicians in a fast-moving, regulated telehealth environment, and set clear standards on prescribing quality, audit and escalation. Escalations: Take the complex cases yourself - comorbidities, polypharmacy, off-label decisions - and turn them into better protocols and patient questionnaires by providing feedback to the Product team. Set the Bar: Reinforce high standards, urgency, radical candour and zero tolerance for mediocrity within the org. Team Performance: Run regular audits of prescribing quality and protocol compliance, investigate errors and near misses, and escalate serious safeguarding, regulatory or data-protection concerns fast. Make sure your team meets minimum rates. Protocols: Translate new evidence and regulatory guidance into practical clinical process, contributing to refined protocols. Clinical Leadership: GPhC-registered pharmacist with an Independent Prescriber annotation, ≥5 years post-registration, and real experience leading or supervising other pharmacists. GLP-1 Depth: You've prescribed weight management, GLP-1s or a closely related clinical area. Comorbidities and polypharmacy don't scare you, and complex cases are where you're most useful. Governance: You have a track record of running or supporting clinical audit, governance, incident review or quality improvement, and know how to turn findings into changes that stick. Data: Data is your language of love. You use prescribing accuracy, audit compliance and turnaround-time data to remove emotion and variability from clinical decisions. Performance: You're comfortable operating in a highly metrics-driven environment, where expectations are clearly set and standards relentlessly upheld. Integrity: You do the right thing even when no one is looking, and make sure every prescriber in your team does the same. Red flags don't get past you. Sharpness: You are organised, detail-oriented, and able to build simple systems that keep the team moving fast without getting sloppy. Collaboration: You work effectively across clinical, operational, customer experience and dispensary teams - and are comfortable challenging senior leadership when needed. Startup/scale-up experience: you have worked in a high-growth environment where priorities change quickly, the bar keeps rising, and nobody hands you a playbook. Distance-selling experience: you've worked in an online or distance-selling pharmacy and understand the realities of remote, GPhC-regulated care. Protocols: you've contributed to the development of clinical policies or prescribing pathways before. Postgraduate: you hold a postgraduate clinical pharmacy, leadership or management qualification. AI-native: you use AI tools to move faster, improve quality, reduce admin, and increase your own output. Agentic: you are a doer. You have been pulled into important problems, taken ownership outside your lane, and figured things out without waiting for permission. We aim to make this your life’s work. This should be the most challenging, most rewarding role of your life. Accordingly, these are the core cultural standards to which we hold ourselves & our team-members: Belief in the mission: We will have served 100 million patients by the end of 2035 and we transform the life of most patients who join. We have a lot of work to do. We are obsessed with our patients and are dedicated to the mission. Unwavering integrity: We are at the frontier, so we often live in ambiguity with no trodden path. When we can’t look to others for guidance, we must maintain impeccable ethics and unwavering integrity. Only the paranoid survive: Bad sh*t is coming. By joining us, you’re choosing to sail straight towards the storms with unhesitating conviction. However much we’ve already done, however far we’ve already come — it’s still Day 1 and all our work is ahead of us. If we’re average we fail: We are only interested in “insanely great”, a focus on the quality of our execution that in everyday life would be considered pathological. We have a dedication to excellence and reject incompetence. Commitment to candor: That which can be destroyed by the truth should be. You get full transparency from the company and the company expects full transparency from you. We never say anything about someone that we wouldn’t say to them directly. We give feedback with love and do not need to protect people from fleeting physical sensations. A maniacal sense of urgency: We execute at an intensity that most people think is impossible. Speed is critical and we need things done yesterday. We all work very hard and in such a competitive world there really is no other way to win. Enduring frugality: We are frugal. We hate being wasteful and we are anti-luxury. A culture of cheapness keeps us young. We spend our cash wisely & carefully — in a way that would make our grandmas proud. Bulldozing barriers: The world is malleable and we shape it. We truly believe this and act accordingly. We are relentlessly resourceful and are at the mercy of no-one but ourselves. You’ll be shocked how capable you are and how much you can achieve. Keep your head down: We’re boring people doing exciting work. We don’t chase short-term status — we ignore short-term dopamine hits and focus on what matters. Outsiders will underestimate us and we revel in that. The power of focus: We live in a world of power laws and we cannot overestimate the unimportance of practically everything. Know your One Thing, and nail it. “You just build a f*ing amazing experience. Make each step amazing. Make every decision in the long term interest of the customer. Give the customer massively more value than you take.” You get paid above market salary and you get early stage equity, so you get really rich if we nail this. Compensation: £80k-95k/yr inc equity The stuff below is cool as well. Healthcare: comprehensive medical insurance (if appropriate) Vacation: PTO with a yearly minimum (≥2wks/yr + local national holidays) Personal development: budget for books, courses, coaching (£1000/yr) Personal wellness: budget for gym, health apps (£1000/yr) Coaching: free biweekly health coaching Equipment: Macbook & work-from-home equipment provided as needed What are we missing? We're still early so you get to shape our culture. Apply on _

EverDriven is the nation’s leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation. Since 2006, we’ve helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth. Position Summary: The Account Manager works in collaboration with EverDriven departments, transportation providers, school districts, and parents to ensure safe and timely transport of students within a designated territory. This role focuses on executing programs to improve service quality and productivity, reduce costs, while maintaining the highest standards of customer service. Fluent in Spanish is a plus. Salary Range: $60,000.00-$70,000.00/yr based on experience plus bonus potential Location: This is a remote role, but this account manager will service the Birmingham territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service Providers within assigned accounts and markets. Account Managers are expected to remain responsive during standard business hours to support daily operations, address customer and Service Provider needs, and help resolve time-sensitive issues as they arise, up to five days per week. Responsibilities: • Use effective industry skills and abilities to support our innovative transportation services, • Exercise excellent customer service while identifying and properly escalating potential daily challenges or service deficiencies, • Assist in managing the daily service of accounts in addition to recruiting, vetting and credentialing service providers (third party transportation companies), • Manage and oversee Field Operations to include, but not limited to, new client start-ups, client retention and development along with growing existing accounts, • Responsible for the continuous improvement of a safe, efficient, and effective transportation system, • Liaise between EverDriven and our clients while providing guidance, direction, and feedback, • Maintain a safe and efficient environment for our passengers, contractors, and the non-riding public by managing regulatory and client policies and procedures, • Monitor all local transportation to ensure performance in accordance with terms, conditions and specifications of EverDriven contracts with clients and providers, • Develop and maintain open communication channels with project contractors, community officials, and agency staff, • Cooperate with EverDriven departments to establish and maintain documentation regarding provider information, operations, as well as maintenance and safety inspections, • Understand and follow safety rules established by regulatory bodies and client contracts, • As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA) Requirements: • Minimum education of a bachelor's degree or equivalent experience, • Experience in transportation and/or operations is a plus, • Strong professional communication and customer service skills, • Ability to effectively work with diverse groups of customers and service providers, • Set priorities wisely, multitask, and dynamically solve problems, • Strong familiarity and comfort level with Microsoft Word, Excel and Outlook., • Valid Driver’s License with a good driving record., • Drug Screen and Background Check is a Condition of Employment, • Daily travel as required Benefits • Medical, Dental, Vision insurance, • Virtual Doctor Visits with $0 Co-Pay, • Life Insurance (company paid), • Short Term Disability Insurance (company paid), • Long-Term Disability Insurance (company paid), • Flexible Time Off (FTO), • Paid Holidays, • Paid Time to Volunteer, • Flex Spending Account (FSA), • 401K Plan (with an awesome employer match!), • Employee Assistance Program, • Employee Discounts Program #LI-Hybrid Equal Opportunity Employer EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential. Visit our website and learn more about us at _

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As Director, Support Engineering for EMEA, you'll manage an experienced, distributed team serving enterprise customers across Europe, the Middle East, and Africa. Reporting to the Vice President of Support Engineering, you'll own the region's people strategy, operational delivery, and customer support outcomes while building a healthy team that delivers a strong customer experience. You'll bring deep experience managing multi-country teams, operating across time zones, and shaping enterprise technical support in an AI-first environment. As a member of the global Support Engineering management group, you'll work with peer managers across the Americas and Asia-Pacific to improve service delivery, regional coordination, and GitLab's global support strategy. • Manage the full people agenda for the EMEA Support Engineering team, including performance, career development, succession planning, retention, internal mobility, and team culture across multiple countries., • Manage managers and senior contributors across EMEA time zones, setting clear expectations and supporting consistent performance., • Partner with the EMEA People Business Partner on employment considerations across jurisdictions, including Works Council engagement where applicable., • Own regional service-level target performance, customer satisfaction, ticket quality, resolution outcomes, escalation workflows, and reporting against global key performance indicators., • Improve shift handoffs and Request for Help coordination with Product Engineering and Support Engineering hubs in the Americas, Asia-Pacific, and Bengaluru., • Oversee EMEA's adoption and ongoing improvement of GitLab's AI toolchain, working with Support Operations and Strategy on tooling, data insights, capacity planning, and staffing management., • Represent the needs of EMEA customers inside GitLab by identifying field patterns, escalating systemic product issues, influencing the product roadmap, and joining customer or partner conversations that require executive support., • Shape global Support Engineering strategy with peer managers, including geographic coverage, quality standards, knowledge exchange, the operating model, annual planning, headcount modeling, and the regional roadmap., • Progressive experience in technical support engineering or a related customer-facing technical discipline., • Experience managing managers, senior contributors, and distributed teams through a manager-of-managers structure., • Experience managing multi-country teams in EMEA, with knowledge of employment considerations, cultural differences, and communication across time zones., • A track record of owning service delivery, including service-level target outcomes, escalations, and operational performance in a globally distributed environment., • Experience with or interest in AI-assisted support delivery, with the ability to guide adoption and improve workflows., • Clear written and verbal communication skills, including the ability to work with executives and work with others synchronously and asynchronously., • Proficiency with support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools., • Knowledge of DevSecOps, continuous integration and continuous delivery, Kubernetes, cloud-native infrastructure, or GitLab gained through customer-facing work, platform use, administration, or support operations. The GitLab Support Engineering team is distributed across the Americas, EMEA, and Asia-Pacific. The EMEA region represents some of our deepest and most complex enterprise customer relationships. Support Engineers and Managers work on tickets and help GitLab's customers, and they also dig into code and logs to find root causes. Collaboration here is extraordinary. We solve complex problems jointly, participate in pairing sessions and one-to-one meetings, and stay in contact across time zones through deliberate asynchronous habits. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

Rate: £18.51 per hour Umbrella Term: 3 months initially Hours per week: 37 Location: Remote but 1st day on site for induction MAIN DUTIES: 1. Assist with the administration and maintenance of all manual and computer records relating to the levy, collection and recovery of Council Tax, Business Rate, Benefit Overpayments and other debts owed to the council. 1. Provide detailed advice and assistance to customers and their representatives on a wide range of enquiries, complaints and issues, including liability, discounts and exemptions and debt recovery to a high standard of customer service including in writing, email, over the phone and face to face. 1. Process correspondence and data including the maintenance of computer records using a range of appropriate office technology and systems in order to record, update and access information as appropriate. 1. Trace debtors who have moved without leaving a forwarding address. This will also include undertaking tracing searches and utilising software or contacting external bodies to establish a forwarding address. 1. Pro-actively pursue debtors who miss or make late payments, and issue reminders, summonses and other relevant notices, as appropriate in line with legislation and council policy. 1. Negotiate payment arrangements directly with customers and/or their representatives over the telephone and in face-to-face interviews, having regard to the total debt owed by the customer to the Council and taking into account the customer’s financial circumstances and vulnerability. 1. Use discretion to identify vulnerable customers who may be suffering extreme financial hardship or other specific issues. Ensure appropriate support and advice is provided to the customer through the relevant internal service area or external organisations using recognised referral options. 1. Monitor that repayment agreements are being adhered to, and make decisions regarding the most appropriate method of recovery for each case, within a set of prescribed guidelines. 1. To provide advice and guidance to customers on current policy and legislation specific to customers needs. 1. Liaise with the Benefits team to resolve issues and queries where appropriate to maintain accuracy of information held and provide additional information and advice when required. 1. Liaise with other Council Services, Courts, Civil Enforcement Agents, Landlords and other external bodies on revenues and benefits matters, as directed. 1. Undertake any training deemed appropriate to the post and the development of the service to ensure an up to date knowledge of legislation, policies and procedures. 1. To ensure that all information remains confidential and is not disclosed to any unauthorised person’s, paying particular attention to the Data Protection Act and related legislation and policy and procedures. 1. To assist with any duties commensurate with the grade of the post. 1. Under the supervision of Assistant Team Manager for Revenues undertake valuation work as appropriate including but not limited to new properties, structural changes or improvements requiring more detailed technical knowledge in order to report to the Valuation Office Agency. 1. Under the supervision of the Assistant Team Manager process refunds and write off’s. 1. Provide advice and guidance and use discretion in order to determine and process applications for Uninhabitable Discounts and Disabled Band Reductions including undertaking property inspections if appropriate. 1. To liaise with Customer Services and provide advice, guidance and training as appropriate, contributing to continuous improvement, efficient processes and an excellent customer focussed service. . Must have Council tax recovery experience - Business rates desirable not essential. MRI system usage currently. Experience • Dealing with work of a confidential nature, • Experience of dealing directly with customer enquiries, • Experience of administration of revenues and/or benefits service, or in debt recovery is desirable Knowledge • A good understanding of customer service principle, • Working knowledge of rules and regulations regarding Council Tax and/or Business Rates, • Knowledge and understanding of debt recovery procedures Skills & Competencies • Able to demonstrate excellent verbal and written communications skills, • Able to form good working relationships with others and work as an effective team member, • Able to meet deadlines and targets, • Able to remain calm and patient under pressure, • Excellent attention to detail with the ability to produce accurate work, • Good keyboard and IT skills, • Proficient in use of Microsoft Office packages, • Willing to contribute ideas on service improvements and developments, • Enthusiastic and adaptable, • Concern for efficiency and quality within the department We believe employee benefits should go beyond just a free drink or fruit bowl. What’s more, we believe you should get to choose perks that suit your lifestyle. That’s why we’ve partnered up with the global benefits and rewards provider Perkbox, to offer something for all of our people. Here’s what you can look forward to: Perks Hub • Hundreds of global and local perks, available online 24/7, • Free monthly lifestyle perks; such as free coffees, breakfasts, cinema tickets, etc • Shopping discounts from the biggest brands, all year round, • Save money on everything from the supermarket shop to summer holidays Wellness Hub • Easy to follow videos for everything from yoga exercises, to strength training and HIIT workouts • Mindfulness, meditation and sleep resources, available on all your devices • Guides to help with everything from anxiety to stopping smoking, • Confidential mental health helpline, 24/7 access to a qualified counsellor Celebration Hub Working with us means you're always part of Team BSS - celebrate and recognise fellow contractors, whether they're across the desk or across the world Company polls where everybody can vote for the winners Culture Hub • A single place to find company updates, photos, benefits information and lots more! • Stay in the loop with what’s happening by accessing Culture hub anywhere, at any time Pre-Compliance Checks for Successful Applicants: At BSS, we uphold the highest standards of screening and trust for every role. Successful applicants will undergo a comprehensive pre-compliance process in line with the Baseline Personnel Security Standard (BPSS). This includes: • Identity Verification: Confirming the authenticity of your identity documents. • Employment History Checks: Reviewing your occupation history for the past 3-5 years (depending on client requirement). • Right to Work Verification: Ensuring you have the legal right to work in the UK. • Unspent Conviction Check: Conducting a Basic DBS Check to reveal any unspent convictions. These checks are crucial in ensuring a secure and trustworthy work collaboration, aligning with best practices used in government and public sectors. While primarily standard in these sectors, our adoption of pre-compliance checks across all roles reflects our commitment to maintaining the highest standards of integrity and trust in our recruitment process. Equal Opportunities Business Smart Solutions are a Recruitment Agency - We hire talented and passionate people from a variety of backgrounds because we want our global worker base to represent the wide diversity of our clients. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're passionate about working for a role in local government and share our company values, we encourage you to apply. BSS is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. BSS considers qualified applicants with criminal histories, consistent with applicable UK law. If you need assistance or an accommodation made due to a disability, please let your recruiter know. Armed Forces Covenant We endeavour in our business dealings to uphold the key principles of the Armed Forces Covenant, which are: • No member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen • In some circumstances special treatment may be appropriate especially for the injured or bereaved.

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

YOUR CONTRIBUTION We are looking for a highly motivated, confident, and naturally inquisitive Key Account Manager for our Midlands Region. Ideally you will have a track record of managing and growing accounts in the Neurology space within the pharmaceutical industry. You are able to demonstrate collaborate working with and wider Sales, Marketing, Medical teams. The successful candidate will utilise established key account management techniques to cultivate customer relationships, maintain and grow existing business as well as developing new business. Your responsibilities will include: • Own, drive and grow accounts and users in collaboration with other key functions such as Medical, Marketing and wider sales team., • Develop open and effective channels of communication with clients, • Become the reliable point of contact for customers to build strong business relationships, • Listen to and understand client needs, addressing client concerns and dealing with objections, • Continually develop own knowledge and skills with Merz Pharma products, as well as maintaining knowledgeable understanding of developments affecting the healthcare and pharmaceutical industry., • Maintain excellent verbal and formal communication skills, critical reasoning skills and the ability to sell & negotiate effectively. Be customer-orientated., • Work within the ABPI guidelines at all times Your Key Strengths Include: • Demonstratable track record of sales success within the pharmaceutical industry, • Highly approachable manner with the ability to build rapport and relationships with clients quickly and act as the face of the company, • A high level of drive and resilience, with an ambitious, results-driven, and self-motivated personality, • Excellent business planning and organisational skills, proactive nature, • Great listening skills, inquisitive with a desire to learn, • Product and data enthusiast, aptitude for understanding data-based solutions, • Desire to meet and exceed sales targets in a very competitive environment. YOUR PROFILE • Degree or equivalent, ideally in Life Sciences or similar, • Minimum of 5 years of B2B experience in client relationship management, • Experience within the Neurology and experience of working on patient pathways would be advantageous., • Experience in developing credibility with customers and demonstrable track record of building strong strategic and trusted relationships with client stakeholders through professionalism and knowledge of products., • ABPI Code of Practice knowledge and exam, • Good IT skills are essential, • Willing to travel throughout the UK and internationally YOUR BENEFITS • 25 days Annual Leave, increasing with length of Service, • Private Medical Insurance, • Pension, • Life Assurance Cover, • Holiday Buy/Sell scheme, • Dental Care, • Flexible Hours, • Employee Referral Scheme, • Eyecare Vouchers, • Cycle Scheme, • Collaboration in multi-functional international team, • Great development opportunities and on the job training ABOUT US The Merz Group, a privately held, family-owned company, have been dedicated to the development of innovations for more than 110 years. Merz Therapeutics GmbH is headquartered in Frankfurt am Main, Germany, and is represented in more than 90 countries worldwide including UK and Ireland. Merz Therapeutics is committed to improving treatment outcomes for patients around the world. With our relentless research & development efforts and culture of innovation, we strive to identify unmet patient needs and provide appropriate treatments. In particular, we focus on patients suffering from movement disorders, neurological diseases, liver diseases and other health issues that severely impact quality of life. For more information, visit _

About us Hello, we’re Reach. Every day, our trusted news, stories and content connect with millions of people where they live - whether that’s on their social feed or at their neighbourhood newsstand; through their local community or their take on the hot topic of the day. We're home to more than 120 brands - from household names like the Mirror, Express, Daily Star and Daily Record, to local titles like MyLondon, BelfastLive, and the Manchester Evening News, and brands making a splash in the US like the Irish Star. It's our ability to understand people and the things that matter to them that makes us Britain and Ireland's largest commercial news publisher. We reach around 70% of the UK's online population, 10% of the US online population, and over 100 million social followers around the world, connecting with them on who they are, where they live and what they love. Your story, with Reach As a modern media organisation, we're much more than just news. And it takes a wide range of people and skills to serve diverse audiences, customers and communities like we do. We know everyone has their own story to tell, so we’ve built an environment where every background is respected and every day is a day to explore. We’ll help you build a career that works with your life, while giving you the space to create and grow. About the Role: If you love the thrill of finding brilliant storytellers across the UK and international markets and shaping diverse, high‑performing editorial teams, this is your stage. As our Editorial Talent Sourcer, you’ll own a live caseload of around 20–25 vacancies at any one time across multiple locations, turning these around quickly in this fast‑paced environment, while championing data‑led, inclusive hiring. You’ll run end-to-end sourcing for roles across our editorial brands, crafting compelling, platform-ready ad copy. You’ll be the trusted partner to our hiring managers and the first touchpoint for candidates, navigating time zones with ease and ensuring every interaction feels clear, human and memorable. Reporting directly to the Editorial Talent Acquisition Lead within HR Shared Services, and partnering closely with the wider Talent Acquisition function, you’ll play a pivotal role in how we build the future of Reach’s journalism. This is a performance-led role focused on filling editorial positions swiftly without compromising quality, elevating the candidate and hiring manager experience, and widening access to opportunity. What you’ll need to succeed: You’ll thrive here with proven experience in agency or in‑house sourcing, ideally within the editorial media landscape, and a strong record of delivering outstanding experiences for both candidates and hiring managers. You’re influential and resilient, commercially sharp, proactive and organised, with a consultative approach. Passionate about DEI and data, a strong copywriter who adapts tone per platform, and someone who loves continuous improvement as much as making the right hire. Above all, you’re a confident communicator with excellent stakeholder management skills who believes great hiring changes newsrooms for the better How we'll look after you We take good care of our people - and that means more than just a pay packet. Whatever your role, you'll get a range of benefits, including: • 25 Days Holiday, as well as an extra day after you've been with us for three, five and 10 years. We also have a scheme to help you buy extra holiday if you want to., • An extra day's paid leave each year to volunteer for a cause close to your community or your heart., • Big moment day - an extra day’s paid leave for a moment that matters to you - like getting married, moving house or welcoming a new addition to the family (human or furry!), • Bonus scheme - you'll get a stake in our success and a chance to add to your annual earnings., • Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice., • Supportive and progressive people policies - we’re proud to have a range of policies to support people in their lives in and outside work, including enhanced family leave and policies to promote flexibility, inclusion and progression. We believe you shouldn’t have to wait to join us to know what to expect from us, which is why we share _. If there's something you want to understand more about, just ask - it won’t make a difference to your application., • A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments., • Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice., • Wellbeing support - including a 24/7 assistance programme for you and your family., • Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products., • Interest-free loans - including for season tickets and technology. Reach plc believes diversity brings benefits for our customers, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Overview of the Role As the Manager, Solutions Architecture - UK/I (Pre-Sales) at GitLab, you'll manage a distributed team of Solutions Architects working with customers across the UK and Ireland, with scope to grow into additional countries within the region over time, such as Sweden and the Netherlands. In this player-coach role, you'll guide technical strategy across complex sales motions while also stepping directly into high-impact opportunities to help your team secure technical wins and build customer confidence in GitLab's platform approach. At GitLab, we work at the intersection of technical sales strategy, team development, and operational scale, and you'll help translate customer requirements into clear business outcomes. You'll partner closely with regional go-to-market counterparts and cross-functional teams including Sales, Channel, Marketing, Sales Enablement, Product Management, and the global Solutions Architecture team. In our all-remote environment, you'll help shape how we grow the Solutions Architecture organization across UK/I by building strong operating rhythms, strengthening executive relationships, and creating the conditions for your team to do their best work. This role suits someone who combines technical depth, strong judgment, and a hands-on approach to winning business and scaling teams. Some of the types of projects you'll work on: • Running technical evaluations, executive workshops, demos, and proof-of-concept engagements that help customers map GitLab's DevSecOps platform to their business goals, • Building regional operating practices that improve team execution, strengthen cross-functional alignment, and scale the impact of Solutions Architects across UK/I What you'll do • Manage a team of intermediate and senior Solutions Architects across the UK and Ireland, with scope to expand into other countries within the region such as Sweden and the Netherlands as the team grows, setting clear direction and enabling high-quality execution across UK/I., • Act as a player-coach by partnering directly on strategic opportunities, building executive relationships, and coaching your team through complex sales cycles to help secure the technical win., • Guide regional strategy for technical evaluations, workshops, demonstrations, and proof-of-concept engagements, ensuring customer needs are translated into meaningful technical and business outcomes., • Work cross-functionally with global Solutions Architecture, Sales, Channel, Marketing, Sales Enablement, and Product Management to align on priorities and execute against regional goals., • Manage dotted-line relationships with Channel Solutions Architects and subject matter experts, driving accountability, collaboration, and alignment around common goals., • Maintain strong operational discipline across workload planning, resource allocation, headcount planning, opportunity forecasting, and field execution., • Define and track key performance indicators for the team, communicating progress, risks, and priorities clearly to your team, peers, and senior stakeholders., • Hire, develop, and retain high-performing Solutions Architects while strengthening team capability, encouraging innovation, and building a scalable regional organization for future growth. What you'll bring • Experience managing technical teams in software or technology sales, pre-sales, consulting, or a related environment, with direct exposure to the UK and Ireland; exposure to other European markets such as Sweden or the Netherlands is a plus, given the scope for the role to grow into these countries over time., • Strong background in solution architecture or comparable practical experience, with the ability to relate technical depth to customer business value and apply transferable experience from adjacent domains while learning GitLab and related tools., • Proven success developing, mentoring, and scaling Solutions Architecture practices or similar customer-facing technical organizations in growing businesses., • Strong communication and technical presentation skills, with the ability to engage effectively across cultures and with both technical and business stakeholders., • Demonstrated business acumen and sound judgment, balancing technical excellence with commercial outcomes and regional priorities., • Track record of influencing cross-functional stakeholders and building strong partnerships across Sales, Channel, Marketing, Enablement, Product, and other senior stakeholder groups., • Experience building inclusive, high-performing teams and creating clear, accountable operating practices in a distributed or remote environment., • A genuine curiosity for AI, with a habit of weaving AI tools into your own day-to-day work to move faster and think sharper, and an eye for how that same mindset can be turned outward to deepen and elevate customer engagement., • Ability and willingness to travel in line with business needs and GitLab's travel policy., • We are currently only able to accept applicants based in the UK or Ireland #LI-CM1 About the team The Solutions Architects team at GitLab is an established technical partner for the field, and we help customers and internal teams see the value of GitLab's platform approach during complex engagements. We combine technical credibility, customer confidence, and strong business partnership to enable success across the customer journey. Our work helps turn technical validation into confidence, momentum, and long-term value for prospects, customers, and partners. We also play an important role in linking the field to the rest of GitLab. By working closely with go-to-market and product organizations, we surface customer feedback that informs conversations about product direction, enablement, services, and messaging. As a globally distributed team, we rely on clear communication, consistent ways of working, and thoughtful collaboration to help customers across multiple regions and functions. We are focused on strengthening regional execution, building scalable practices for technical engagement, and helping GitLab grow through consistent, high-quality customer experiences. We're an important team for GitLab's continued growth because we combine team direction, technical expertise, and operational rigor in a way that helps the business scale while staying close to customer needs. How GitLab will support you • _, • _, • _, • _, • _, • _, • _ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

Home Manager | Kingfisher House, Perth | 77-bed luxury care home If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. Up to £65,000 + Up to 40% bonus + Private Medical Insurance Kingfisher House is only at the beginning of its story. We are looking for the person who will write the next chapter. Opened in late 2025, Kingfisher House is one of the newest additions to Care Concern Group; a purpose-built, 77-bedroom home overlooking the River Tay in Perth, providing residential, nursing, dementia and respite care. This isn't an established home looking for someone to simply maintain what is already there. Kingfisher House is less than a year into its commissioning journey, and the foundations are already being laid. Occupancy has grown to around 30% in its first months of operation, the team is developing, and the home has begun establishing its reputation with residents, families and the local community. Our Home Manager of Kingfisher House Care Home is not leaving Care Concern Group. Following their success in opening and establishing the home, they have been selected for an exciting new opportunity within Monet Care - our new premium London portfolio. The Opportunity There is something different about taking responsibility for a newly commissioned care home. You inherit the vision, the building and the early foundations, but there is still a huge amount left for you to shape. You will have the opportunity to develop the culture of the home as it grows; build and retain a team that genuinely believes in what it is creating; establish strong relationships across Perth and the surrounding community; and gradually turn a new care home into an established, highly regarded one. Commercially, there is a clear journey ahead. 30% occupancy only months after opening represents a positive start. Your challenge will be to build on that momentum; understanding the local market, creating confidence amongst families and professionals, and ensuring that every new resident arriving at Kingfisher experiences a home capable of earning its reputation rather than simply marketing one. And through all of that, quality remains non-negotiable. Kingfisher House has been designed to provide exceptional residential, nursing and dementia care within an environment where the physical surroundings, hospitality and resident experience matter just as much as the fundamentals of excellent care. The home itself includes seven individual communities alongside a café, cinema, sensory room, library, private dining facilities and landscaped outdoor spaces. The person leading it needs to understand that great care, great culture and strong commercial performance are not separate objectives. The best homes deliver all three. What Success Looks Like Success here won't be measured by one number. It will be seen in a home that becomes busier without losing the warmth and personal feel that existed when there were fewer residents. It will be seen in a stable, confident team who understand the standards expected of them and are proud of the home they are building. It will be reflected in families recommending our service, local professionals knowing and trusting the service, strong regulatory outcomes and occupancy continuing to grow for the right reasons. And ultimately, it will be demonstrated when Kingfisher House moves from being described as 'Perth's new care home', to simply being recognised as 'Perth's best care homes'. Who This Is For We aren't going to give you a rigid number of years' management experience and pretend that tells us whether you can do this job. It doesn't. We are interested in what you have delivered. You may already be running a successful nursing or residential service. You might have commissioned a home before, grown occupancy, developed an underperforming team, improved quality, or taken a good service and made it exceptional. What matters is that you can demonstrate credible leadership of a complex care environment and that you understand both the people and the numbers behind a successful home. You will be visible. Commercially aware. Comfortable being accountable. Able to create confidence with residents and relatives while setting clear expectations for your team. You'll know when to challenge, when to support and when to make a decision. Most importantly, you'll understand that becoming Home Manager of Kingfisher isn't about inheriting a finished product. You are joining early enough to influence what it becomes. Why Care Concern Group? Care Concern Group is one of the UK's largest independent care providers, operating more than 140 care services nationwide, with a significant presence across Scotland. Our continued growth means opportunities like this don't have to be the end point of someone's career with us. We want ambitious Home Managers who want to build successful services, develop their teams and create a track record that opens the door to whatever comes next. Contract Up to £65,000 per annum Up to 40% performance-related bonus Private Medical Insurance Company pension Generous annual leave Our values remain simple - Trust | Respect | Passion | Kindness | Inclusivity A Final Word Kingfisher House has the building. It has the early foundations. It has residents already choosing to call it home. xrnqpay What it needs now is the leader who can take it from a successful commissioning phase into a successful, established care home. If that sounds like the type of challenge you would enjoy owning, we'd like to hear from you.