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We’re looking for a proactive and detail-driven Customer Support Officer/Manager to join our successful helicopter manufacturer, based in Yeovil. This is a high-profile, customer-facing role where you’ll support the delivery of business-critical projects while ensuring excellent service and communication with stakeholders. This role is ideal for someone with strong customer support, coordination, and problem-solving skills, who enjoys working in a fast-paced, multi-functional environment. As a Customer Support Officer, you’ll act as a key link between customers, internal teams, and project stakeholders. You’ll support the smooth delivery of commissioned projects while ensuring customer needs are met and expectations are exceeded. Key responsibilities include: Supporting the delivery of customer-focused projects and services Acting as a main point of contact for customer enquiries and project updates Coordinating tasks across internal teams to ensure on-time and high-quality delivery Monitoring project progress, schedules, and performance Identifying and managing risks, issues, and solutions Gathering, analysing, and presenting customer and project data Supporting continuous improvement and service enhancement initiatives Ensuring all work is delivered in line with company processes, safety, and quality standards Building strong relationships with customers, suppliers, and internal stakeholdersSkills & Experience Excellent communication skills (written, verbal, and presentation) Strong ability to collect, analyse, and present information clearly Experience in customer support, coordination, or project support roles Highly proficient in Microsoft Office, especially Excel (MS Project desirable) Strong organisational and planning skills Ability to manage multiple priorities in a fast-paced environment Confident building relationships with internal and external stakeholders A proactive, positive, and solution-focused attitude A customer-focused professional who takes ownership and accountability with proven experience dealing with highly sensitive and high value contracts Someone who can solve problems and anticipate challenges Resilient, adaptable, and able to perform under pressure Experience with DOORS database management is desirable Background in logistics, operations, or service support environments is also desirableWhy Apply? Join a high-visibility, customer-facing team Work on impactful projects that drive business performance Supportive and collaborative working environment Opportunities for career progression and development Competitive salary and benefits This role is also subject to extension due to the length of the projects involved “Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Business for this vacancy

Observations are fundamental to almost everything we do at the Met Office. Met Office is a full-time role based in Exeter, United Kingdom. The Met Office is Great Place to Work UK certified and featured on Best Workplaces in Tech lists in 2023 and 2024, as well as Best Workplaces for Women in 2023.

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A leading environmental organization in the UK is seeking an experienced Senior Product Manager to lead product strategy and lifecycle management.This full-time role includes hybrid working arrangements and involves mentoring teams, collaborating across departments, and championing user-centred desi

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A national meteorological service in the UK seeks a Senior Developer to build and maintain advanced cloud-based solutions.

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The Met Office is Great Place to Work UK certified. All hiring decisions at the Met Office are made by people, not AI. Our Senior Product Manager role is within the Government Digital and Data (GDaD) profession, adopted by the Met Office as guidance to ways of working to ensure our public digital se

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You will provide scientific leadership in the delivery or application of scientific research to enhance the Met Office's capability, impact or quality of its predictions, products or advice. From science to technology, from meteorology to management, and from planning to communication, our expertise

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A leading environmental agency in the UK is seeking a People Leader for its Technology Directorate.This role involves managing a team of technologists, focusing on engagement and development.The candidate should demonstrate experience in leadership and recruitment, with a commitment to fostering a h

You will utilise a broad knowledge of technology and architecture to design and assure robust, scalable, and secure technical solutions, allowing Met Office data and expertise to be utilised by the UK Citizen in a variety of products. The Met Office is Great Place to Work UK certified. As our Senior

This range is provided by Met Office. We work with teams across the Met Office. All hiring decisions at the Met Office are made by people, not AI.

As a world-leading authority in weather and climate services, observations are fundamental to almost everything we do at the Met Office. Support Met Office scientists and engineers to develop high-quality code and implementations of their research, lead activities to develop their capabilities. The

All hiring decisions at the Met Office are made by people, not AI. To find out more about Technology at the Met Office, please take a look here. The Met Office is accredited as a 'Great Place to Work UK 2023' and in addition has achieved a place on both the UK's 'Best Workplaces in Tech' and 'Best W

A leading climate authority in the UK is seeking a Senior Applied Climate Scientist to join their International Applied Science and Services team.This role focuses on providing scientific leadership, involving the development of climate information services and engagement with various stakeholders.T

This requires working with colleagues from across the Met Office. The team's work looks across the full breadth of what the Met Office does and so offers unparalleled opportunity to get involved in a fascinating range of topics and develop valuable experience in a positive working environment. Using

An environmental agency in the United Kingdom is looking for a Senior Stakeholder Relationship Manager to enhance governmental relationships and manage parliamentary business.This role supports hybrid working and offers a competitive salary package of up to £75,857 annually.The position requires ex