Credit Control Administrator
3 months ago
Durham
Credit Control, Collections, Ledgers, Immediate Start, Durham, Free Parking, Flexible working Your new company Established education provider with offices based in the outskirts of Durham Your new role You will be experienced in credit control, specifically collections, as this role is to acquire all outstanding monies prior to year-end. Confident on the phone and happy to work in a busy environment, your ability to work as part of a team is paramount, as well as your capabilities at quickly picking up new tasks and responsibilities. What you'll need to succeed With five GCSE’s at least Grade C or level four (or equivalent), including English Language and Mathematics or equivalent experience, you will be comfortable with, and have experience of, working in a busy Credit Control office environment where you are delivering front-line administrative services. You will be able to manage your time to meet deadlines and work under pressure without compromising on quality. Demonstrable experience of outbound calling customers to collect overdue debt and resolving queries timely and effectively, and proactively work with team members to ensure the delivery of high-quality services. You will also have good spoken and written communication skills, good digital skills, including experience of using digital devices and apps, including the internet, email, digital communication tools, Microsoft 365 applications, ERP systems, be committed to continuing professional development and have the ability to solve problems and resolve straightforward issues yourself and as part of a team. Additionally, you will be able to provide advice and guidance to a range of colleagues and customers. What you'll get in return Flexible working options available, excellent benefits, a modern office environment with free parking on site. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. # 4698803
