Trabajos customer service manager en Chester-le-StreetCrear alertas

Fresh Freight Group are looking to recrit a Transport Shift Manager to join their team at their site in Washington. The role of the Transport Shift Manager will be to plan and execute collection and delivery schedules via the most cost efficient and cost-effective means, in line with the business objectives, customer service levels and current legislative requirements. 48 hours per week Nights 4 on 4 off Additional benefits: Life assurance Pension Exceptional fleet Opportunity for training and development (CPC training) Full Uniform and PPE Onsite Parking Cycle to work scheme. Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service) Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out) About the job: Lead on the full utilisation of IT systems and vehicles to ensure accurate and appropriate allocation of driver/vehicle/loads/trailers to improve both the efficiency of the department and the Group. Provide leadership and motivation to your team to build an effective and engaged workforce resulting in improved productivity and sustained customer service levels. Ensure sufficient staffing levels are in place at all times, including agency staff, to meet/exceed customer requirements. Build, grow and maintain effective working relationships with key stake holders within both the business and the Group to promote partnership working and improve operational efficiency. Create, promote and implement clear communication channels with internal departments and external customers to improve KPI’s and the profitability of the business. Lead on the effective management of driver hours by authorising driver timesheets on a weekly basis and auditing and updating hours against the relevant systems to guarantee they are compliant to all regulations. Communicate effectively to all internal and external customers, to include but not limited to; load sheets for the warehouse, handovers to relevant individual / department, workshop for vehicle and trailer maintenance and servicing and key stakeholders for operational delays to ensure a smooth and efficient service is being delivered. Lead on the implementation and management of safe working practices, general housekeeping and manage audits from both external and internal clients to ensure the Company is compliant. Your knowledge and experience: Logistics qualification would be desirable Certificate of Professional Competence (CPC) or equivalent is desirable Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations Commercial awareness Working knowledge of transport operation systems Geography Health and Safety regulations Relevant transport management experience Analysing and solving logistic problems Transport operation systems Ability to demonstrate, understand and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process. Safe Talented Attentive Reliable

Field Line Manager - Fire and Security Industry Location - North East England Salary - Competitive, plus BONUS INCENTIVE!! Our client is an industry leading Fire Protection business and is continuing to grow rapidly with over 800 staff currently. Due to our expanding team and client base, we are now seeking a Field Line Manager to join the team in the North East. If you are passionate about the industry, have a wealth of technical experience across both fire and security, and are keen for your next step in the industry – this could be the role for you! As a senior engineer or experienced Manager, you will be accountable for motivating engineers to deliver high-quality service in full compliance with current British Standards. Your responsibilities will include training, auditing, and assessing your team to uphold performance and regulatory requirements. The Role of the new Fire and Security Field Line Manager: • To manage and effectively communicate with technicians and all other business departments, • To routinely assess and audit technician performance, including recognising gaps in knowledge, • Monitor all overdue service orders, and complete within a specified deadline, • Ensure all technicians are meeting targets and KPI’s, • Uphold a safe working environment,, • Support financial growth within your team, • Promote a customer focused approach, resolving all complaints within 48 hours, • Represent the business in a professional manner, • Advocate the companies’ values and vision The Ideal Candidate:, • Must have a driving license, • Experience of working in the fire and security industry, • Have fantastic time management skills, • A good knowledge of hand tools, • Be available out of hours and in hour call outs, • Previous customer experience, • Be motivated & have a positive personality, • Fantastic time management skills, • Effective communicationApply now to this attractive fire and security manager opportunity, before it goes! - or contact Flo on our Recruitment Team:

STANLEY TRAVEL (NORTH EAST) LIMITED VACANCY FOR BUS & COACH OPERATIONS MANAGER JOB TITLE - OPERATIONS MANAGER A vacancy has arisen for a Bus and Coach Operations Manager for a well respected, long established privatelyowned company. The ideal candidate will primarily beresponsible for overseeing the daily operations of the private coach and bus functions of the business ensuring the safe, efficient and cost effective delivery of coach hire, tour, education, corporate and event transport services. This role requires high standards of customer experience, regulatory compliance and driver performance while supporting business growth and service excellence. The new role will be an important part of the Company’s management team and is integral in upholding DVSA Earned Recognition, Guild of British Coach Operators and other trade association standards. THE COMPANY The Limited Company is an award-winning passenger transport company which was established in 1961 and has grown into the successful business it is today. It employs almost one hundred staff – both full and part time, over various roles. Staff retention is incredibly good. The Company values its people, and the Directors believe that these people are what has made the business what it is today, in terms of success and customer service. We are an equal opportunity employer. We will not discriminate directly or indirectly in recruitment or employment because of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership. THE CANDIDATE Key Responsibilities Operational Management • Oversee day-to-day bus and coach operations to ensure safe, reliable and efficient operations., • Plan and coordinate daily and long-term coach operations including private hires, tours, contracts, schools, airport transfers and corporate events., • Assist in allocating vehicles and drivers efficiently to meet customer requirements and business needs., • Manage operational changes, last-minute bookings, breakdowns and disruptions., • Coordinate with maintenance teams to manage and understand fleet availability., • Ensure compliance with transport regulations, operator licensing requirements, and safety standards., • Monitor tachograph data, driver hours and working time regulations., • Oversee daily walkaround checks and defect reporting procedures., • Monitor operational costs including fuel and vehicle utilisation., • Improve fleet utilisation and profitability., • At least three years’ experience in coach/bus operationsand transport management., • Knowledge of bus and coach industry regulations and compliance standards., • Strong understanding of driver hours regulations and compliance requirements., • Sturdy leadership and team management experience., • Experience with booking and scheduling software (preferably Distinctive Systems / Coach Manager) and fleet management systems (preferably Distinctive Systems / Vehicle Maintenance System), • Excellent leadership and people management., • Strong organisational and logistical planning skills., • Strong problem-solving under pressure., • IT proficiency (scheduling software, fleet systems)., • May require early mornings, evenings, weekends or on-call duties., • Combination of office-based and depot/site-based work., • 65 year established family ran business., • Member of DVSA Earned Recognition, demonstrating high compliance standards and a strong safety culture., • A genuinely influential leadership role at the core of the business., • Support and development to help you succeed at management level. TO APPLY Please apply in writing detailing your qualifications and experience. Please advise current salary and salary expectations for this role, and at least two referees. No references will be sought until after first interview and then only if you have been shortlisted for the position. Send your CV to Gavin Scott by emailing:

We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. We don't open our branches on Sundays. Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and op

What youll be doing Our pharmacists make a real difference in the communities we look after, delivering trusted care, advice and services that put patients first. In this role, youll use your clinical expertise every day, surrounded by a brilliant team and tools. Key responsibilities Delivering NHS, locally commissioned, and private services using both in-store and digital tools Leading professional and legal standards for patient safety and pharmacy compliance Monitoring, evaluating, and continually improving standards of care and safety Working with the Store Manager to develop the capability of the wider healthcare team Growing talent that reflects the communities we serve; coaching, mentoring and supporting your colleagues every step of the way. Representing Boots within the local community and with healthcare professionals What youll need to have (our must-haves) Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI) Strong communication and relationship-building skills Experience leading patient and customer care within a pharmacy setting Passion for delivering essential, advanced, and private services A collaborative, team-first mindset and an eagerness to coach and guide others It would be great if you also have Experience in enhanced services A strong understanding of local clinical networks Where your brilliance can take you With us, your pharmacy career can go in many different directions, from Independent Prescriber to leading clinical services, to field leadership, or specialist roles in our Support Office. Whatever path you choose, well help you get there. Rewards designed for you Boots Retirement Savings Plan Generous employee discount across Boots and partner brands Discretionary annual bonus Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting Flexible benefits scheme; holiday buying, gym discounts, life assurance and more 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme CPD Days and protected learning time GPhC/PSNI/PSI Fees reimbursed Additional option to buy benefits, including the option to buy up to five extra holidays Theres lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. A bit about us At Boots, were proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so were committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time. Whats next? If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best. This role requires the successful candidate to complete a pre-employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots. TPBN1_UKTJ

Join a fast-paced, supportive environment and make a difference in our customers' experiences. A leading UK supermarket is seeking a Café Manager to oversee café operations, leading a team to deliver exceptional customer service while managing performance and development. The role requires strong

Deputy Quality Assurance Manager Full Time | County Durham Permanent Competitive Salary + Company Pension + Life Insurance + Employee Benefits Platform + Employee Assistance Programme & 24/7 GP Access An established, award-winning food manufacturing business is seeking a motivated and experienced Deputy Quality Assurance Manager to join its team. Operating within B2B markets, the organisation has built an excellent reputation for quality, consistency, and service, supported by a strong people-first culture and long-standing industry expertise. With nearly three decades of continued growth, this role offers an exciting opportunity for an ambitious Quality professional to take the next step in their career, contributing directly to the protection and enhancement of food safety and quality standards across the site. The Opportunity This position is ideal for someone passionate about food safety, quality assurance, and continuous improvement. The successful candidate will work closely with the QA Manager and cross-functional teams to ensure ongoing compliance, audit readiness, and the effective delivery of best practice across the operation. Key Responsibilities The Deputy Quality Assurance Manager will be responsible for: Supporting the management and coordination of the Food Safety & Quality Management System (FSQMS). Coordinating and supporting internal audits and assisting with external audits, including BRCGS and Halal. Supporting the management, review, and planning of HACCP activities. Assisting with investigations into internal incidents, non-conformances, and customer complaints. Supporting microbiological and chemical testing, environmental swabbing, product sampling, and review of results. Contributing to traceability exercises, recall simulations, and mass balance checks. Providing day-to-day coaching and support to QA Coordinators and QA Technicians. Working collaboratively with QC, Hygiene, and Operations teams. Supporting scrape-down and clean-down planning and activities. Assisting with pest control and waste management systems. Driving continuous improvement initiatives across food safety, quality, and compliance. About the Candidate The ideal candidate will be an organised and proactive Quality Assurance professional with experience in the food manufacturing industry and a strong commitment to maintaining high standards. Applicants should demonstrate: Level 3 HACCP qualification (minimum). Level 3 Food Safety in Manufacturing. Internal Auditor training (BRCGS or equivalent). Experience supporting BRCGS audits, investigations, and corrective actions. Strong organisational skills and the ability to manage competing priorities. Experience supervising or coaching others. A detail-focused, solutions-driven mindset. Values aligned with a culture focused on passion, respect, integrity, motivation, and ambition. TPBN1_UKTJ

ROLE: Trade Counter Assistant / Driver HOURS: 20 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary of £27,936 per year An excellent monthly bonus scheme, which added to your salary would be up to £31,536 per year 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

ROLE: Branch Supervisor HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £28,740 basic salary per year BONUS/OTE: Realistic total earning potential of up to £33,540 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH SUPERVISORS DO: Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR BRANCH SUPERVISORS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH SUPERVISORS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Job Title: Maintenance Electrician (Mobile) – Retail, Offices & Student Accommodation Location: Covering Multi-Site across: North East England – Ideal candidate in Newcastle Base Salary: Up to £42,000.00 + Call out + overtime Overtime Monday to Saturday AM - Paid at 1.5x Hourly Rate | Overtime Saturday PM/ Sunday - Paid at 2x Hourly Rate (Potential for 5-20 hours per month of overtime, although not guaranteed) Benefits: Company Van with Fuel Card (work use only), Company pension scheme, 33 days holiday (including bank holidays) Hours: 40 hours a week – Monday to Friday On call / Standby: 1 week in every 8/10 Our client, a national leader in the facilities management space, are seeking a qualified electrician to integrate in to their successful electrical team. Job Purpose This is a key position, carrying out planned and reactive Electrical maintenance across a number of sites in the area. The purpose of this role is to carry out technical repairs and minor PPM’s. You will ensure that all technical and compliance paperwork is always completed and up to date. All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with the laid-down company Health and Safety policy. Key Accountabilities: • Complete the Planned Preventative Maintenance (PPM) schedule within agreed timescales and to ensure all necessary paperwork is completed, • Conduct emergency lighting tests and repairs, • Fault Finding, electrical maintenance works, • Identify non-repairable faults in plant and machinery and promptly advise the line manager of findings, • Ensure that compliance documentation is always completed and up to date, • Advise the on-site customer (manager) of any repair and maintenance issues that are likely to affect the smooth running of the site, • Carry out surveys and complete reports as required, • Always comply with company Health and Safety policy, • You will be part of a 24/7 call out rota (1 week in every 8/10) Knowledge, Skills and Abilities Required: • City and Guilds 236 Part 1 + 2 or NVQ/ SVQ Level 3 in Electrical Installation or equivalent., • AM2 or approved electrician status, • 18th Edition Wiring Regulations (BS7671: 2018), • 2391 would be beneficial., • 3 Phase Electrics and its applications, • Achievement of PPM schedule within agreed timescales, • Respond to service call requests within agreed timescales, • Candidates must have a full and valid driving licence and full use of their own motor vehicle. To apply for this role please submit your full and up to date CV to Andrew Bridges at PDA SEARCH & SELECTION LIMITED

Rewards and Benefits on Offer; • Full time and permanent opportunity, • Immediate start date, • Competitive starting salary, • Employee Assistance programme, • Long service awards, • Seasonal shut down, • Hybrid working after successful probation The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for an experienced accounts payable/receivable assistant to join their team on a full time and permanent basis. If you have the required skills and experience, then please apply for an immediate response. The Role you will be doing; • Supports AP and AR Ledgers for all UK companies., • Maintain positive relationships with suppliers and customers., • Ensure integrity of financial systems, policies, and processes., • Supports a culture where finance is a service function that adds value and is not seen as a business overhead., • Provides general accounting support to the finance leadership team., • Able to work and support across a range of financial functions and responsibilities., • Maintains process controls and account reconciliations., • Flexibility to work across finance functions., • Resolves queries and problems with suppliers, customers, or documentation in a timely fashion., • Processing of supplier invoices and payment runs., • Processing customer receipts and dealing with account queries., • Ensure internal processes and procedures are followed at all times., • Collate AP and AR metrics such as invoice failure types, • Prepare weekly ledger reporting complete with variance analysis and commentary., • Supporting the finance team with monthly balance sheet reconciliations to ensure the integrity of financial processes, ledgers, records, and controls., • Liaising with internal departments to support on supplier and customer queries., • Assisting the Finance Manager with external audit requirements., • Providing financial / variance analysis as required. About You; QBE or AAT qualified. Proficient ERP / IT skills. Ability to develop positive working relationships. Good communication skills – both written and verbal. An analytical, challenging mindset. Attention to detail. Problem-solving, can-do attitude. Commercial and business awareness. Deadline-orientated and an ability to stick to time constraints. Process orientated, suggests and implements process improvements

BDM - Durham Starting salary : £30,000 Our client, a well-established and well known commercial waste management company, are currently recruiting for a Business Development Manager (B2B) to join their motivated sales team on a permanent basis to further drive the company’s success in the Durham area. Benefits include competitive commission structure, a company car and fuel card, company phone and tablet as well as a dynamic working environment . As a Business Development Manager you will be responsible for seeking and converting new opportunities from companies within the Durham area from first contact through to closing the sale. This role is predominantly field-based, with company car and fuel card provided. As a commercial waste company, our client is ideally looking for candidates with existing knowledge and experience within the industry however it is not required. To apply for the Business Development Manager role, you should have a proven track record in field-based business to business sales. You will be confident to carry out cold calling activity, door knocking, appointment setting and attending client meetings to discuss service and product options with them. The Business Development Manager will have a target-driven approach, with the ability to maximise and close sales. Key Responsibilities: • Cold calling prior to and after appointments, • Calling in face to face on pipeline customers, • Deal with enquiries and increases to service within an hour of receiving them, • Make phone calls to make your own appointments to fill up your calendar, • Attend appointments, complete all paperwork and submit to Head Office, • Prepare tomorrow’s cold calling - what postcodes are you in, are there any industrial estates you need to go on or revisit. What is around the area of your appointments?, • Prepare tomorrow’s pipeline face to face follow ups and calls, • Ensure all pipeline quotes have a live follow update, • Ensure you update the portal with notes each and every time you have a communication with the customer Essential Skills: • B2B sales – field-based, • Cold calling experience, • Excellent listening and negotiation skills, • Team player, • Strong customer focus, • Time management, • Ability to work under pressure and deliver to deadlines, • Adaptability and flexibility, • Excellent communication both internally and externally at all levels, • Good organisation and planning skills, • Ability to build and maintain effective and positive working relationships with both internal and external customers Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy

We are looking for a keen and experienced service engineer, fitter, technician or mechanic to join our team. This is a fantastic opportunity for someone who is either an experienced powered access engineer OR maybe you are an experienced car mechanic, plant fitter or similar and want to do doing something a bit different. As a Workshop Service Engineer for Nationwide Platforms you will work within a busy depot to inspect, repair and maintain our machines ensuring that they are ready for use by our customers. Our machines are powered access machines such as booms and scissor lifts but don’t worry full training will be given. So, providing you have a great attitude and are willing to learn plus have some mechanical/ electrical engineering experience behind you then this could be the role for you. In reward we can offer you a competitive salary, life assurance x2 contractual salary, Westfield health care plan, 25 days holiday and a pension. Working hours are Monday - Friday 8am - 5.30pm. Responsibilities include: - Support the Senior Service Engineer in the effective running of the Depot workshop within the region. Carry out pre-delivery inspections (PDI) of machines at client premises and at depot as required, and in conformance with manufacturer’s specification, company policy and the regulations affecting the use. Ensure that there is no deficiency or defect likely to affect the safe working of a machine. Notify appropriate manager of any defective or unsafe equipment. Repair machines at depot or on site as required to ensure conformance with manufactures specification and company policy. To complete planned maintenance activities including maintaining the appearance of the fleet to corporate standard. Handover machines to customers and familiarise customers with safe machine operation in accordance with company procedures. Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to depot staff as required. Accurately complete all relevant paperwork including engineer’s report, off hire, pre/delivery inspection and service sheets. Update system on machine status change i.e. PDI carried out, Machine under repair, 6 monthly statutory Inspection completed. About you: - Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent. Experience in diesel engineering, auto electrics, hydraulics and diagnostics fault finding. Have a mature outlook and the ability to prioritise tasks and work well under pressure. Understand the importance of excellent customer service. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment

At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. We are currently looking for anInternal Account Manager(Maternity Cover) to join our team in Tarmac Birtley office, Chester-le-Street coveringmaternity leave. This is an office based highly skilled account manager role operating and achieving commercial success through telephony, email, teams including travel and face to face visits on an adhoc basis across the region. This role is commutable from Gateshead, Sunderland, Durham, Newcastle upon Tyne, Hartlepool, Darlington and the surrounding areas. This role will directly manage, engage and develop a predetermined portfolio of Tarmac customer accounts aligned to the commercial strategy. You will also ensure optimum success with direct customer account management. Success determined by the achievement of profit, revenue and tonnage target requirements in line with all commercial expectations. We’reworking hard to create a dynamic and inclusive environment andit’simportant that our people come from a variety ofdifferent backgrounds. Main Responsibilities Reporting to the Regional Internal Sales Manager, theInternal Account Manager will be responsible for both customer management, focusing on managing, developing and being the first point of contact for a portfolio of accounts determined by the commercial management team. Your role will also involve commercial planning ensuring all accounts within your portfolio are managed by the creation of accurate, relevant and up to date Account Action Plans. The role ofInternal Account Managerwill alsobe responsible for: Commercial Process – Ensure that all commercial target requirements are achieved through a diligent and intelligent approach aligned with commercial strategy Commercial Intelligence – To forge relationships beyond immediate account portfolio with key influencersin order togather market and commercial intelligence.Feed relevant data into the Sales Pipeline management process,sharingand escalating knowledge within the business for commercial gain Relationship Management - Building andmaintainingrelationships with predetermined portfolio of customer accounts; managing successful internal relationships Customer Service - Ensuring the customer service expectations are met through influence developing a service excellence ethos Sales Management -In accordance withpredetermined financial expectations, through account management achieve the securing of targeted levels of revenue and profit with pricing decisions allin accordance withTarmac Pricing Policies Full compliance with the competition act 1998 The Ideal Candidate The ideal candidate for the role ofInternal Account Managerwill haveprevioussales experience and be able to create rapport through considered questioning andaccurateactive listening. You will alsodemonstratethe ability to build relationships and trust through providing solutions to a customer’s pain derived from explorative interaction. In addition to proven sales capability suitable candidates for the role ofInternal Account Managerwill also: Understand how to gain commitment and always be aware of how to ‘close the deal’ Conflict Resolution – be able to handle situations in a positive manner where conflict exists without giving away company liability Account Management -demonstrateskills in tracking and developing portfolio of accounts forging working relationships with customers and being the ‘go to person’ for own customers Negotiating - effective use of questioning and listening toestablishcustomer needs vs. wants. Proficient in convincing /persuading others Influencing - effective at adaptingappropriate approachesto influence and persuade others Telephone - proficient use of the system anddemonstratinga consistent professional style and approach IT - capability to effectively relevant IT systems Self-Management - flexiblyprioritising, planning andmonitoringown activity and progress Decision Making - comfortable making decisions adopting a systematic process which accounts for options,risksand commercial gain in line with the needs of the business and the Tarmac Pricing PoliciesWhy Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunitiesWe’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! #Tarmac #TarmacCareers #Internalaccountmanager #Accountmanager #Accounts#Chester-le-Street #Gateshead #Sunderland #Durham #Newcastle-upon-Tyne #Hartlepool #Darlington #Newcastle #LI-RE1 Tarmac Trading Limited

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