Silent Gliss International Ltd.
Customer Services Administrator
19 hours ago
Broadstairs
We are seeking a professional and enthusiastic Administrator to join our Customer Services team in Broadstairs. This is a full-time role suited to someone with proven experience in a fast-paced office environment and a proactive, professional approach. YOUR RESPONSIBILITIES • Perform filing, data entry, document preparation, printing and scanning., • Maintain accurate records and assist with diary management and internal communications., • Handle incoming calls and emails., • Prepare reports, spreadsheets, and presentations., • Monitor and order stationery and literature supplies., • Manage incoming/outgoing post and deliveries., • Qualify leads and manage sales opportunities utilising project lead database and company CRM system., • Process inter-company orders and prepare export documentation., • Liaise with freight forwarders and track shipments., • Manage training seminar bookings and logistics including venues, materials, catering, and communications., • Arrange travel and accommodation bookings, ensuring cost-effectiveness and policy compliance., • Identify and implement process improvements in collaboration with the Administration Supervisor. YOUR PROFILE • Strong administrative background with excellent communication skills, • High proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Exceptional attention to detail and time management, • Ability to work independently and respond promptly to requests Although not essential as training can be provided, the following would be beneficial: • Experience with international shipping and export documentation, • Event or travel coordination experience, • CRM knowledge (preferably Salesforce) WHAT WE OFFER • Competitive salary and contributory pension scheme, • Life Assurance, bike to work scheme and Employee Assistance Programme, • Training and development opportunities., • Free on-site parking., • A friendly and supportive team environment Are you keen to pursue a career in a dynamic international company with a clear mission and strong values? If you’re excited by this opportunity and possess the skills and qualities outlined above, we’d love to hear from you. Please send a covering letter and CV explaining why we should consider you for this role. Direct applicants only (no agency)