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Implementation ManagerPosition/Title: Implementation ManagerOrganisation: Think Eleven LimitedReporting to: Managing DirectorLocation: Spectrum 5, Spectrum Business Park, Co. Durham, SR7 7TTTerms: Permanent, 37.5 hours per weekSalary: Up to £45,000 p.a. depending on experienceBenefits: • At least 80% (4:1) office-based with flexible & hybrid working, • 25 days holiday plus 8 statutory bank holidays, • Company Pension, • Additional benefits including Westfield Heath, Death in Service and Tusker, • Volunteering Day, • Free onsite parking, • Free refreshments, • Training & development as required, • Shared rewards The RoleYou will lead and support our team of Implementation Consultants to deliver an exceptional onboarding customer experience, ensuring that customers are supported through a seamless onboarding journey Key Responsibilities• Lead, coach, and develop a team of implementation specialists • Set performance goals, conduct reviews, and support professional development • Allocate resources effectively across projects • Oversee end-to-end implementation projects from planning to delivery • Ensure timelines, budgets, and deliverables are met • Identify risks and implement mitigation strategies • Act as a senior point of contact for clients during implementations • Build strong relationships with clients and internal teams (e.g., sales, product, support) • Manage expectations and ensure clear communication throughout projects • Maximise customer retention through ongoing service delivery• Develop and optimise implementation processes, tools, and methodologies • Drive efficiency, scalability, and consistency across projects • Monitor KPIs and continuously improve team performance • Ensure all implementations meet quality standards and business requirements • Conduct post-implementation reviews and gather feedback • Resolve escalations and complex issues • Provide regular updates to senior leadership on project status and team performance • Contribute to strategic planning and growth initiatives • Support pre-sales activities where implementation expertise is required Key Skills & Experience• Proven experience in implementation, project management, or delivery roles • Strong leadership and people management skills • Excellent communication and stakeholder management abilities, demonstrated in customer facing roles.• Experience with project management methodologies (e.g., Agile, PRINCE2) • Strong problem-solving and decision-making skills • Ability to manage multiple projects simultaneously • Data-driven mindset with experience tracking KPIs Desirable Qualifications• Degree in Business, IT, or a related field • Project management certification (e.g., PMP, PRINCE2, Agile) • Experience in [industry-specific tools/software] Key Competencies• Leadership & coaching • Strategic thinking • Customer focus • Organisation & planning • Adaptability • Conflict resolution Technical Proficiency• Implementation experience with SaaS platforms• Advanced Microsoft Excel skills • Proficient in Microsoft Word, PowerPoint, Outlook, and Teams. The Small Print• Strictly no agencies.• All applicants must have the right to work in the UK.

The rewards and benefits on offer: • Immediate start available, • A permanent role from day one, • Competitive salary and benefits package., • Opportunities for professional development and career advancement., • Collaborative and supportive work environment., • Cycle to work scheme, • Gym membership, • Private medical insurance MTrec Technical are proudly representing our prestigious engineering client in their 2026 recruitment initiative with the recruitment of a permanent Document Controller to join their team. If you have experience in a similar technically focused role, apply now for an immediate response! The job you’ll do: • Produce, format, and maintain high-quality engineering documentation using Microsoft Office applications (Word, Excel, Outlook, SharePoint), • Control, distribute, track, and archive project documentation, ensuring accuracy, control, and timely circulation., • Coordinate document workflows with project managers, engineers, subcontractors, and clients., • Ensure all documentation complies with company standards, QA procedures, and regulatory requirements., • Maintain document registers, numbering systems, and labelling conventions for clear identification and traceability., • Scan, copy, file, and distribute documents to internal teams and external stakeholders., • Assist with the preparation and submission of reports, schedules, and project close-out documentation., • Follow engineers’ instructions to create, update, and revise drawings using AutoCAD, • Handle confidential and sensitive information with discretion and professionalism., • Must be IT literate and proficient with Microsoft Office software, • Willingness to travel (quarterly) and stay overnight if needed, • Proven experience in a similar role (Document Controller/Administration/Technical Support), • Experience using AutoCAD or similar to update engineering drawings (desirable), • Experience using document management systems such as Meridian and/or Aconex or similar (desirable)., • Excellent organisational skills with strong attention to detail and a structured approach to document control., • Ability to manage multiple priorities and adapt to changing project requirements., • Strong written and verbal communication skills with the confidence to liaise across teams., • Ability to work both independently and as part of a team., • Full UK driving licence required.

A well established organisation within the UK development and construction consultancy sector Your new companyMy client is seeking a Quantity Surveyor to join their team. Operating within the UK development and construction consultancy sector, they deliver project management, cost consultancy, and Employer’s Agent services across a broad portfolio. Your new roleAs a key member of the team, you will: • Lead the delivery of multiple projects across various sectors (with support from Senior Consultants where required)., • Manage all aspects of cost planning, financial reporting, and project forecasting., • Prepare appointments, contracts, and all core documentation for commissions., • Deliver Employer’s Agent / Contract Administrator duties, including issuing project certification., • Prepare interim valuations, contract instructions, and final accounts., • Provide contract and dispute advice to clients., • Attend and contribute to pre-contract meetings with clients, contractors, and wider professional teams., • Undertake site visits for inspections, snagging, valuations, and handovers., • Manage tender processes including issuing ITTs, evaluating bids, and making contract award recommendations., • Prepare agendas, meeting minutes, reports, and client documentation., • Arrange and occasionally chair project meetings., • Support business development and marketing activities to help drive company growth.What you'll need to succeed, • Minimum 3 years’ experience within a construction or consultancy environment., • Strong capability in workload planning and resource management., • Solid understanding of procurement routes and forms of building contract., • Demonstrable experience managing and controlling project budgets., • Strong financial planning abilities, including negotiation and problem-solving., • Confident user of Microsoft Word, Excel, PowerPoint, with the ability to prepare high-quality reports and presentations., • Experience using estimating tools and relevant industry software.What you'll get in return, • Competitive salary based on experience, • Clear opportunities for progression, • Supportive, collaborative working environment, • Exposure to a diverse range of projects and sectors, • Flexible/Hybrid working optionsWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4782609

AE Partners are working with an electrical engineering company, specialising in low voltage (LV) switchgear, bespoke to clients’ needs. Due to continued growth, they are looking for a proactive Operational & Client Support Coordinator, who will ensure the smooth running of deliveries and be vital to supporting our estimating team by chasing up quotes and scheduling quotes. In addition to this, providing general admin support to all departments including engineering, estimating and programmes will ensure smooth operation of the business as a whole. About the Role The Operational & Client Support Coordinator role provides organisation and support to various departments in the company. The role involves organising transport as necessary with instruction from the engineering department, maintaining accurate records, building a rapport with clients and potential clients to enhance the client experience and supporting the estimating department. General administrative tasks to be undertaken as necessary across all departments, to offer support in a growing business. Primary Responsibilities • Arrange outgoing deliveries, liaising with drivers and couriers to meet deadlines., • Working with engineers to ensure client needs are met during the delivery process, • Ensure all documentation is completed at appropriate times and kept in order, including PODs for all outgoing deliveries, • Conduct outbound calls to potential and existing customers, following active leads for outstanding quotes, • Supporting the work winning function, collaborating with internal stakeholders including engineering, test, commercial and business development, • Updating records on quote status to reflect the most relevant information, including the completion of customer account plans • Maintain regular contact with customers, providing updates, responding to queries, and ensuring a positive customer experience, • Assisting with entering enquiries (new/revisions & variations) onto the system that have been requested from clients for a job that they are either tendering or have won. Enquires include specific information from the client that enables estimators to prepare quotations., • Scheduling support for programmes and site teams as necessary, • Calling clients to request more information or discuss return dates, • General administrative tasks which will vary and develop over time in line with the needs of the business Key Requirements • Excellent communication and interpersonal skills, with confidence speaking to customers and suppliers by telephone., • Ability to proactively chase leads and follow up opportunities in a structured and professional manner., • Strong organisational skills with attention to detail., • Comfortable working independently as well as part of a team., • Competent IT skills, including Microsoft Office (Excel, Word, Outlook). What We Offer • Competitive salary dependent on experience, • 25 days annual leave + Bank Holidays, • Company pension scheme, • Opportunities for training and development, including educational pathways, • A supportive, collaborative working environment within a growing business

WHAT IS IN IT FOR YOU? • Immediate start, • Permanent Position, • Full time, Monday – Friday 08:30 – 17:00 with a 3pm finish on Fridays!, • Salary of £28,000 per annum, • 22 days holiday + bank holidays (Plus 1 day for every year), • Free onsite parking, • Pension scheme, • Excellent Career Progression Available THE BUSINESS Westray Recruitment Group are delighted to be working with an international client who are a manufacturing business based in Washington. They are looking for a Health, Safety & Quality Co-ordinator to join their team. This role would suit an individual looking to learn, progress and develop within the H&S Quality environment. THE ROLE (ALL TRAINABLE) • Ensure that all inspection equipment is always calibrated to necessary standards., • Ensure that quarantined parts are correctly controlled., • Liaise with customers regarding quality related issues including rejections and improvement requests including customer visits where appropriate., • Liaise with suppliers regarding quality related issues including rejections and improvement requests, including supplier development activities when appropriate., • Communicate details of quality issues to other departments to ensure all parties have the relevant information to handle parts correctly., • Assess quality requirements for new parts, assessing supplier capabilities and discussing with customers, including supplier assessments where appropriate., • Compile documentation (PPAP, ISO etc.) to get approval from customers, based on submissions from suppliers, • In conjunction with our client’s senior management and the lead Health and Safety Manager, ensure that all policies and procedures are in line with current legislation., • In conjunction with senior management to promote occupational health and safety awareness; and monitor that safety related functions, including risk assessments and training, are being satisfactorily completed. Also share good practice across the Company on health and safety matters and disseminate information across the Company as appropriate., • Undertake risk assessments for all activities identified with significant risks., • To provide advice to managers and to ensure key staff are appointed to undertake Health and Safety functions e.g. First Aiders and Fire Marshals. THE PERSON • Strong organizational skills and attention to detail., • Strong willingness to learn and develop, • Effective communication skills and the ability to work well in a multicultural team., • Proficiency in Microsoft Office and basic understanding of common IT systems., • Ability to work independently and manage multiple tasks with appropriate prioritization., • Can reliably commute to Washington every day. TO APPLY If you have the relevant experience click ‘Apply Now’ alternatively Amy is the point of contact for this position. He can be contacted on 0191 492 6622 or at

We are currently recruiting for an experienced and proactive People Partner to join a busy People & Culture team on a temporary contract for approximately 4 months. This is an excellent opportunity for an HR professional with strong employee relations experience to support managers across a diverse organisation, providing expert guidance on a wide range of people matters while helping to foster a positive and inclusive workplace culture. Key Responsibilities • Provide a professional and customer focused HR partnering service across designated business areas., • Advise and coach managers on employee relations matters including disciplinary, grievance, absence management and performance issues., • Manage a varied ER caseload, ensuring timely and consistent resolutions., • Support and lead investigations, hearings and formal meetings where required., • Build effective working relationships with managers, colleagues and trade union representatives., • Support the development and implementation of HR policies and best practice initiatives., • Contribute to wider People & Culture projects and continuous improvement activity. About You • Significant experience managing complex employee relations cases., • Strong working knowledge of UK employment legislation and HR best practice., • Experience working collaboratively with trade unions and senior stakeholders., • Excellent communication, coaching and relationship-building skills., • The ability to work independently, prioritise effectively and manage competing demands., • Strong IT skills, including Microsoft Office and HR systems., • CIPD qualification or equivalent relevant HR experience. What’s on Offer • £22.20 per hour, • 4-month temporary assignment, • Opportunity to join a supportive and collaborative HR team, • Hybrid/flexible working may be available NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.

Trainee AI Engineer - No Experience Needed! Ready to launch a future-proof career in AI - even if you have zero experience? We’re looking for ambitious individuals ready to break into the world of artificial intelligence and data science. Our industry-leading AI Traineeship is designed to take you from complete beginner to a highly employable Junior AI Engineer, with full training provided and a guaranteed job offer (£25K-£45K starting salary) within 20 miles of your location. Whether you're working full-time, part-time, or currently unemployed, our flexible, self-paced program allows you to train around your lifestyle and be job-ready in as little as 6-12 months. How it works - your journey to AI successStep 1: Discover AI Start your journey with our beginner-friendly mini-course bundle. Explore the fundamentals of AI through interactive videos, presentations, and quizzes - all accessible anytime, anywhere, through our easy-to-use online platform. Step 2: Full-Stack AI Mastery Dive deeper with in-demand technical skills including Python programming, data handling, machine learning, and version control with Git and GitHub. You’ll work on hands-on mini projects that mirror real-world challenges, helping you build confidence and a strong portfolio as you learn. Step 3: Get Certified Prepare for and earn your Microsoft AI-900: Azure AI Fundamentals certification, an internationally recognised qualification that proves your knowledge and boosts your credibility with employers. Step 4: Real-World Projects Showcase your new skills with two industry-based, practical projects assigned by your personal tutor. These projects are designed to give you real, portfolio-worthy experience, making you stand out to employers from day one. Your guaranteed future After completing your training, you'll be placed in a Junior AI Engineer role with a guaranteed starting salary of £25K-£45K. We work with top employers across the UK to ensure you get matched with a role close to home. We guarantee a job offer upon completion or 100% of your course fees refunded. We’re proud to have helped over 1,000 people each year transform their careers. Explore our success stories on our website and see what your future could look like. Ready to future-proof your career? If you’re passionate about tech and ready to break into one of the fastest-growing industries in the world, apply now. One of our friendly advisors will be in touch to guide you through the next steps.

Customer Experience Coordinator \n\nLocation: Sunderland \n\nContract Type: Freelance/Permanent\n\nRate: Competitive day or hourly rate depending on experience\n\nWe are looking for an organised, personable, and proactive Customer Experience Coordinator to support our growing team based in Sunderland.\n\nThis is an ideal opportunity for someone who enjoys working with people, solving problems, and ensuring customers receive an excellent experience from first contact through to completion. We are particularly interested in candidates seeking freelance or contract-based work with flexibility.\n\nKey Responsibilities\n\nAct as the main point of contact for customer enquiries\n\t\nCoordinate appointments, updates, and ongoing communication\n\t\nMaintain accurate customer records and internal systems\n\t\nLiaise with internal departments to ensure smooth service delivery\n\t\nResolve customer issues efficiently and professionally\n\t\nMonitor customer feedback and identify areas for improvement\n\t\nSupport day-to-day office operations and administration\n\nRequirements\n\nPrevious experience in customer service, customer experience, office coordination, or administration\n\t\nExcellent communication and interpersonal skills\n\t\nStrong organisational abilities and attention to detail\n\t\nConfident using email, CRM systems, and Microsoft Office\n\t\nAbility to work independently and manage priorities\n\t\nProfessional and positive attitude\n\nDesirable\n\nExperience working in a fast-paced office environment\n\t\nBackground in property, construction, retail, or service industries\n\t\nFreelance or self-employed experience\n\nWhat We Offer\n\nFlexible freelance arrangement\n\t\nFriendly and supportive office environment\n\t\nOpportunity for ongoing work\n\t\nCentral Sunderland office location\n\t\nImmediate start available

Customer Care Coordinator (Repairs & Aftercare) \n \nContract: Temp - Sick cover (4 weeks initially)\nLocation: Sunderland\nHours: Monday-Friday, 9:00am-5:00pm\nContract: Temporary (Sick Cover)\nRate/Salary: £26,500 - £27,500 dependent on experience\n\nThe Role\n \nWe're recruiting for a Customer Care Coordinator to provide sick cover within a busy social housing customer care team in Sunderland. This is a fast-paced role focused on providing high quality customer care.\n\nYou'll act as a key point of contact for tenants/residents and internal teams, ensuring cases are logged accurately, progressed efficiently and resolved within agreed service standards.\n\nKey Responsibilities\n \n* Managing inbound customer queries relating to repairs, defects and aftercare\n* Logging, updating and closing cases using a customer care system (Clixifix experience desirable)\n* Tracking tickets from report → assignment → resolution, ensuring clear case notes throughout\n* Coordinating with site teams, subcontractors and supervisors to progress and resolve issues\n* Managing contractor appointments and access arrangements\n* Keeping residents informed with clear, timely updates and setting expectations professionally\n* Monitoring SLAs and escalating cases where required\n* Resolving complaints professionally and empathetically\n* Maintaining accurate records, uploading photos/documents and ensuring a full audit trail\n* Supporting basic reporting and performance tracking where required\n* Ensuring compliance with customer care standards and data protection requirements\n\nEssential Experience & Skills\n \n* Proven customer service experience (social housing/repairs/maintenance/construction or FM preferred)\n* Strong written and verbal communication skills\n* Experience handling complaints and sensitive conversations\n* High attention to detail with strong administration and case management skills\n* Confident liaising with internal teams and external contractors/subcontractors\n* Comfortable working in an SLA/KPI-driven environment\n* Competent with Microsoft Office (Outlook, Word, Excel)\nDesirable\n\n* Experience using Clixifix customer care software\n* Experience within social housing, regeneration, or maintenance contracts\n* Understanding of repairs/defects workflows and aftercare processes\n* Experience working for a principal contractor or housing association\n \nInterested?\nPlease submit your CV or call Jess on (phone number removed)

Student Support OfficerDepartment: Academic Services Location: Sunderland Campus Position Type: Permanent Working Hours: 37.5 hours per week Working Pattern: Full‑time, 5 days per week. Working days may vary in line with operational requirements. Reports To: Head of Academic ServicesCompany DescriptionUK Management College (UKMC) is a growing higher education provider offering business‑focused and professional programmes. We aim to deliver practical, career‑driven education that prepares students for real opportunities in industry. Working with experienced academics, established professionals, and industry partners, we ensure our programmes remain relevant, supportive, and high‑quality.Job PurposeThe Student Support Officer will deliver high‑quality administrative and operational support to students across the campus. The role involves responding to student enquiries, supporting enrolment and registration processes, verifying documentation, and assisting with timetable and general administrative matters.This is primarily an office‑based role requiring professionalism, accuracy, and a strong customer‑service approach.Key ResponsibilitiesStudent Communication• Respond promptly and professionally to student emails. • Handle incoming and outgoing student telephone enquiries. • Provide accurate guidance on enrolment, registration, academic processes, and general campus queries. • Ensure all interactions are logged and tracked in accordance with internal procedures.Registration & Enrolment Support• Check and verify student registration and re‑enrolment status., • Support students in completing enrolment within required deadlines. • Resolve registration‑related queries, liaising with partner universities when required. • Escalate complex cases to senior staff as appropriate.ID Verification & Compliance• Conduct ID checks in line with institutional and regulatory requirements., • Ensure documentation is verified, recorded, and stored correctly. • Support compliance processes relating to onboarding and student records.Timetable & Academic Queries• Respond to timetable queries and direct students appropriately. • Liaise with timetabling and academic teams to resolve scheduling or allocation issues., • Provide guidance on class allocations and delivery arrangements.General Administrative Support• Handle day‑to‑day student administrative queries. • Maintain accurate and up‑to‑date student records. • Support attendance monitoring processes as required., • Assist during peak operational periods such as enrolment, induction, examinations, and assessments.Person SpecificationEssential• Experience in an administrative or student‑facing role. • Strong written and verbal communication skills. • Ability to manage high volumes of emails and calls professionally., • Excellent organisational skills and strong attention to detail. • Ability to work under pressure and meet deadlines. • Confident using IT systems, including Microsoft Office., • Flexible and able to adapt to changing operational requirements.Desirable• Experience within Higher Education or Further Education. • Familiarity with student record systems (e.g., EBS, eVision or similar). • Understanding of enrolment, registration, and compliance processes.Key Skills & Attributes• Professional and approachable manner., • Strong problem‑solving ability. • High level of accuracy. • Ability to prioritise effectively in a busy environment., • Team‑oriented but able to work independently

Type: Permanent - Full TimeSalary: £25,950 - £28,006 Per AnnumClosing Date: Wednesday, 6th May 2026 We have an exciting opportunity for an enthusiastic and conscientious IT Helpdesk Technician to join our busy IT Services team at Stephenson College. In this role you will act as the first point of contact for any queries and work with the IT team to solve these and provide support. There also may be opportunities to get involved in other tasks across the wider IT team through supporting casework and projects. You will be a strong communicator with the ability to communicate information clearly and accurately across the team and organisation. You will have the ability to work successfully as part of a team and have strong attention to detail skills. We’re looking for someone who has experience of working with Microsoft technologies and supporting people with day-to-day challenges, issues and queries. You will have experience working in a generalist IT support role and excellent communication skills. This is a great opportunity for an individual to take the next step in their IT career and develop their skills and knowledge as part of supportive team. Loughborough College Group is formed of Brooksby College, Loughborough College, Stephenson College and IGNITE Performing Arts. We have a vast curriculum across campus’s offering challenging and engaging learning experiences for our students. We are and have consistently invested in providing our learners and employees with an outstanding and unrivalled range of modern facilities and resources. Loughborough College Group is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. We are committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of the college. We are proud to have achieved the Investor in Diversity award and we actively encourage applications from individuals who are currently under-represented and from all areas of the community. Alongside this, we are a disability confident employer, and we welcome everyone to consider becoming a part of our journey. As well as our commitment to your professional and personal development, we also offer a generous benefits package including: • Cycle-to-work scheme, • On-site parking, • Access to healthcare scheme, • Subsided nursery fees, • Up to 25 days annual leave per year, • Additional annual leave available, • Generous Maternity/Paternity pay, • Fantastic CPD and inclusive resources for development, • Well-being hours The successful candidate will be employed by The Leicestershire College a subsidiary company of Loughborough College. The terms and conditions of employment offered by the Leicestershire College are different to those of Loughborough College. Please note that employees of the Leicestershire College are based at one of the campus’ of Loughborough College Group. Kindly be advised that we are unable to provide skilled worker sponsorship for this position. Applicants must have the right to work in the country without the need for sponsorship. Loughborough College Group is committed to safeguarding and promoting the welfare of all students and expects all staff to share this commitment. Please note, all applicants will be subject to an enhanced DBS check. If you require any support to apply for this job, please email

1st Line Support Engineer Hybrid – Warwick, Leek Wootton and Remote Permanent Contract Full Time Salary £30,333.00 - £32,613.00 Those currently eligible on the redeployment register will be given prior consideration. The main purpose of the role is to provide a responsive remote DS service to Warwickshire Police officers and staff, triaging, actioning, and escalating incidents and service requests as needed. Main Responsibilities: Take and log calls made to the Digital Services Service Desk, prioritising them in line with agreed procedures. Review new service desk tickets received into the service desk application via email or the portal and prioritise them in line with agreed procedures. Action tickets in priority order that are within capability/skills to a successful resolution. Assign new (unallocated) tickets to other Support and Service Desk colleagues in accordance with agreed procedures. Proactively own any allocated tickets, updating information about actions taken so that the portal enables the end user to be kept informed. Ensure that end user satisfaction is sought prior to closing any allocated tickets, and that any residual issues are addressed with the 1st Line Team leader or other relevant Team Leader Maintain and develop own technical knowledge and emerging technologies that could be of potential use within the force. Undertake at least half a day a week in the field, learning from other Support and Service Desk colleagues. Adhere to all procedures and processes (e.g. incident management, problem solving, customer service, user set up, asset management, etc.) as defined for the Support and Service Desk function. 1 st Line Engineer Oct 2024 Attend the designated location(s) for the hours and duties as provided in the rotas set by the ICT Support & Service Desk Lead and Local Support Coordinator. Update the team knowledgebase with any newly discovered resolutions, workarounds, or other technical information that would benefit the wider team. Help identify problems arising from common incidents and ensure that they are fed through the appropriate channels for further consideration. Ensure that any non-standard user requests are shared with the Service Operations Manager for further consideration and appropriate action. To properly support and help develop Apprentices when working on the service desk. To update the DS asset management register with any DS assets that are acquired, issued, moved, or decommissioned, and to participate in any DS asset audits. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. Knowledge: At least 5 GCSE passes, including mathematics and English Language Microsoft Certified Professional or similar entry level ICT professional qualification Experience: Experience providing technical support to end users Experience operating as a member of a contact centre Experience administering and supporting a range of common technologies (e.g. Windows, Active Directory, MS Office, etc.) Experience using ICT support tools and systems, including service management applications and monitoring tools Experience escalating issues to suppliers Key Skills: Problem solving Good telephone manner Good written communication Empathy / emotional intelligence Ability to explain technical issues simply to non-technical colleagues Team working 1st Line Engineer Oct 2024 Attention to detail Special Conditions: Occasional travel throughout Warwickshire. Shift pattern hours 08: We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks. We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Remote Working

Estates and Facilities Contract Manager Leek Wootton Permanent Contract Full Time Salary £43,668.00 - £49,716.00 Those currently eligible on the redeployment register will be given prior consideration. The main purpose of the role is to manage and oversee facilities and estates related contracts, ensuring that services such as maintenance, cleaning, grounds works and security are delivered efficiently on time, and within budget. The role includes contract negotiation, performance monitoring, financial oversight, and forward planning to support the organisation’s operational and compliance needs. Main Responsibilities: Contract and Financial Management: Manage a portfolio of estates and facilities contracts, ensuring compliance with procurement policies and effective budget control. Monitor expenditure against contracts and provide regular financial updates to the Head of Business Operations. Vendor and Stakeholder Relations: Work alongside Contracts & Procurement as the facilities and estates representative in negotiations with suppliers and maintain strong working relationships with internal and external stakeholders to ensure service delivery aligns with organisational needs. Performance Monitoring: Conduct regular audits and reviews of contracts and service level agreements (SLAs), ensuring that all contractual obligations are met and performance issues are addressed promptly. Operational Oversight: Working with Facilities Managers and the Health & Safety officer to ensure all facilities are safe, well-maintained, and compliant with health and safety regulations and statutory requirements initiating an escalation process to contractors if standards are not met. Problem Resolution: Resolve technical, contractual, and operational issues in a timely and cost-effective manner, escalating to the Estates Manager and Contracts and Procurement where necessary. Business Planning: Through the contractual management process, contribute to long-term planning for facilities management, including forecasting future needs, recommendations on budget allocation, and supporting sustainability initiatives. Compliance and Risk Management: Ensure all contracts adhere to relevant legislation including health and safety, environmental, and building regulations such as Health & Safety at Work Act 1974, Building Safety Act 2022 etc. Systems and Data Management: Utilise internal systems, including CAFM software, to manage estates data, monitor contract performance, and support decision-making. Ensures accurate record-keeping, interrogate data to identify trends and risks, and contributes to service improvement through data-driven insights. Knowledge: Minimum of a vocational qualification (Level 4-5) in relevant work areas and related disciplines for example, business administration, construction management, surveying etc. or 5yrs+ experience on contract or strategic management In-depth understanding of facilities and estates contract management, including procurement and supplier performance frameworks. Strong knowledge of health and safety legislation, building regulations, and compliance standards relevant to estates and facilities. Familiarity with service level agreements (SLAs), key performance indicators (KPIs), and contract law. Awareness of sustainability and energy efficiency practices in facilities management. Understanding of public sector operations and procurement processes (desirable). Experience: Desirable is police or public sector experience. Proven experience managing facilities-related contracts (e.g., cleaning, maintenance, security) in a complex or multi-site environment. Demonstrated ability to monitoring budgets, monitor financial performance, and deliver cost-effective solutions. Experience in negotiating and managing supplier relationships and resolving contractual disputes. Track record of conducting audits, performance reviews, and ensuring compliance with SLAs. Experience working with internal stakeholders and external partners to deliver operational improvements. Key Skills: Strong management and coordination skills, with the ability to influence and manage stakeholders at all levels. Excellent negotiation and contract management skills. High level of financial literacy and ability to manage and report on budgets. Analytical skills to assess performance data and identify areas for improvement. Proficiency in Microsoft Office and facilities management systems (e.g., CAFM). Clear and confident communication skills, both written and verbal. Ability to manage competing priorities and work under pressure. Special Conditions: Regular travel throughout Warwickshire. Potential to be site-based depending on contract management requirements. We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.

Type: Permanent - Full TimeSalary: £25,950 - £28,006 Per AnnumClosing Date: Wednesday, 6th May 2026 We have an exciting opportunity for an enthusiastic and conscientious IT Helpdesk Technician to join our busy IT Services team at Brooksby College. In this role you will act as the first point of contact for any queries and work with the IT team to solve these and provide support. There also may be opportunities to get involved in other tasks across the wider IT team through supporting casework and projects. You will be a strong communicator with the ability to communicate information clearly and accurately across the team and organisation. You will have the ability to work successfully as part of a team and have strong attention to detail skills. We’re looking for someone who has experience of working with Microsoft technologies and supporting people with day-to-day challenges, issues and queries. You will have experience working in a generalist IT support role and excellent communication skills. This is a great opportunity for an individual to take the next step in their IT career and develop their skills and knowledge as part of supportive team. Loughborough College Group is formed of Brooksby College, Loughborough College, Stephenson College and IGNITE Performing Arts. We have a vast curriculum across campus’s offering challenging and engaging learning experiences for our students. We are and have consistently invested in providing our learners and employees with an outstanding and unrivalled range of modern facilities and resources. Loughborough College Group is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. We are committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of the college. We are proud to have achieved the Investor in Diversity award and we actively encourage applications from individuals who are currently under-represented and from all areas of the community. Alongside this, we are a disability confident employer, and we welcome everyone to consider becoming a part of our journey. As well as our commitment to your professional and personal development, we also offer a generous benefits package including: • Cycle-to-work scheme, • On-site parking, • Access to healthcare scheme, • Subsided nursery fees, • Up to 25 days annual leave per year, • Additional annual leave available, • Generous Maternity/Paternity pay, • Fantastic CPD and inclusive resources for development, • Well-being hours The successful candidate will be employed by The Leicestershire College a subsidiary company of Loughborough College. The terms and conditions of employment offered by the Leicestershire College are different to those of Loughborough College. Please note that employees of the Leicestershire College are based at one of the campus’ of Loughborough College Group. Kindly be advised that we are unable to provide skilled worker sponsorship for this position. Applicants must have the right to work in the country without the need for sponsorship. Loughborough College Group is committed to safeguarding and promoting the welfare of all students and expects all staff to share this commitment. Please note, all applicants will be subject to an enhanced DBS check. If you require any support to apply for this job, please email

We are supporting our reputable production client with identifying a permanent Purchasing/Stores Assistant to join their facility in Washington. This is a newly created role working closely with the Purchaser and the Stores Manager. There is good variety to this opportunity and would suit a candidate with purchasing and some store experience. Experienced with Microsoft Office and has previously used MRP or ERP systems. Hours are Monday to Thursday 7am - 3.45pm and Friday 7am - 2pm Main duties:- • Preparing and Processing of Purchase orders to existing and new suppliers for materials, tooling, consumables and services required, • Maintaining a database of approved suppliers and obtaining required information and certification for set up of new suppliers, • Assisting Accounts department in processing Proforma invoices and resolving invoicing queries, • Expediting overdue orders with suppliers, • Assisting stores with Good-in processing and any discrepancies raised., • Assist with Kitting of Works Orders., • To pick, pack and despatch spare parts and accessories, ensuring OTD is achieved, • To kit works orders for production builds and release to shop floor in a timely manner, • To prepare finished units for shipment, pack as per given specification/requirement, • Assisting in Perpetual Inventory checks, investigating and correct any stock errors., • Take part i...

Recruitment Assistant Leek Wootton Permanent Full Time Grade C - £27,204.00 - £29,859.00 Those on the redeployment register will be given prior consideration. The main purpose of the role is to give routine guidance on Recruitment policies and procedures, terms and conditions of employment, Police Regulations and the Online Recruitment Portal in accordance with recruitment strategy to recruit suitably qualified police officers, police staff and Special constables in accordance with the workforce requirements. To provide a customer focussed HR recruitment Service in accordance with the recruitment strategy. Main Responsibilities: • To provide guidance and support with routine recruitment escalating more complex issues to the HR Supervisor., • To process all aspects of recruitment vacancies ensuring accurate records and timescales are maintained, taking responsibility for more complex transactions., • To input, maintain, retrieve and present management information in a user friendly format via HR ORIGIN database and other associated systems including Applicant Tracking Systems., • Assisting in the preparation of, and attending internal and external recruitment events., • To support in the training and development of the Recruitment Assistants including apprentices., • To highlight service improvements and propose changes to business administration processes., • To work collaboratively with other HR colleagues to ensure the delivery of innovative, timely and cost effective people management policies, procedures and practices which support the achievement of organisational aims and objectives., • To support in the training and development of HR administrators including apprentices. Person Specification: Knowledge: • 5 GCSEs, Grades A-C or equivalent including Maths and English., • Experience of dealing with recruitment processes, conditions of employment and administering Applicant Tracking Systems., • Competent in the use of IT including a working knowledge of Microsoft Office products (Word, Excel and Outlook) and HR databases., • Good verbal and written communication skills., • Proven ability to manage high process driven workloads in accordance with strict deadlines., • Ability to enter information accurately using appropriate IT systems., • Ability to retrieve statistical information and present clearly and concisely.

* * SALARY: From £35,983 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time, permanent CLOSING DATE: 08/05/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. Are you interested in understanding what makes our business really work? Do you have a sharp eye for detail, a curious mind and are prepared to delve into our data to help steer our organisation? If this sounds like something you might be interested in, then please read on. We’re looking for a Controlling & Planning Analyst to play a key role in delivering accurate financial planning, forecasting and insight to support effective decision-making and the achievement of our financial and performance objectives. This is a high‑impact, analytical role where your work will directly influence business outcomes. You’ll be instrumental in driving continuous improvement, enhancing efficiency, and delivering value‑add insights across the organisation. What you’ll be doing: • Assist with regular reporting and insight in line with Controlling guidelines, helping us steer business decisions and achieve our goals., • Produce high‑quality internal data and insight, consistently meeting mandated deadlines., • Maintain a strong understanding of Controlling definitions across all reporting lines, ensuring alignment with Central Controlling standards., • Create, review and maintain procedural and process documentation to support consistent, transparent reporting governance., • Support KPI analysis and reporting, developing insight into performance impacts on the Profit and Loss., • Contribute to the build, development and ongoing maintenance of robust financial models supporting planning rounds and forecasting. You’ll be a curious and commercially minded analyst who enjoys working with data and turning complexity into meaningful insight. You’ll have a strong delivery mindset with a passion for accuracy, continuous improvement and using analysis to influence decision‑making and performance. Essential experience & skills • Strong data literacy working with large and varied data sets., • Experience in financial planning and forecasting through relevant roles, projects or professional training (desirable)., • Proven reporting and analytical experience, with the ability to derive insight from multiple data sources., • Advanced Excel capability (e.g. IF formulas, INDEX functions, PivotTables), gained through formal training or practical use., • Proficiency in Microsoft Office applications, particularly Excel, PowerPoint and Word., • Confidence in developing, interpreting and working with a variety of data sets., • Strong numerical reasoning with a high level of accuracy and attention to detail. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

We are supporting our reputable production client with identifying a permanent Purchasing/Stores Assistant to join their facility in Washington. This is a newly created role working closely with the Purchaser and the Stores Manager. There is good variety to this opportunity and would suit a candidate with purchasing and some store experience. Experienced with Microsoft Office and has previously used MRP or ERP systems. Hours are Monday to Thursday 7am - 3.45pm and Friday 7am - 2pm Main duties:- Preparing and Processing of Purchase orders to existing and new suppliers for materials, tooling, consumables and services required Maintaining a database of approved suppliers and obtaining required information and certification for set up of new suppliers Assisting Accounts department in processing Proforma invoices and resolving invoicing queries Expediting overdue orders with suppliers Assisting stores with Good-in processing and any discrepancies raised. Assist with Kitting of Works Orders. To pick, pack and despatch spare parts and accessories, ensuring OTD is achieved To kit works orders for production builds and release to shop floor in a timely manner To prepare finished units for shipment, pack as per given specification/requirement Assisting in Perpetual Inventory checks, investigating and correct any stock errors. Take part in periodic full inventory checks in accordance with stock take instructions. To maintain the highest ...

Investigative Support Officer Permanent Full Time Location: Rugby with requirement to travel to Nuneaton and Leamington Spa as required Those on the redeployment register will be given prior consideration. The main purpose of the role is to Operate and supervise the use of the Home Office Large Major Enquiry System (HOLMES) and assist with the creation and management of exhibits. Main responsibilities: • Provide HOLMES indexing services and other associated roles to major crime enquiries within the Major Incident Room as described in the MIRSAP Manual., • Support the SIO and OIC in the preparation of case papers for all HOLMES based investigations. Identifying all documents of relevance for the enquiry and ensuring no opportunities for evidence are missed., • Provide advice and support to colleagues relating to all aspects of the use of HOLMES within investigations., • Manage the exhibits recording system and support the Exhibits Officer, by preserving the integrity of exhibits, ensuring that they are logged, tracked and stored in accordance with agreed protocols., • Support Casualty Bureau function as defined by the Casualty Bureau Standardised Administrative Procedures (CBSAP)., • Research and Interrogate systems in accordance with the SIO and other supervisors’ instructions and present results accordingly. Regular travel throughout Warwickshire. The post holder will be required to work out of an assigned incident room in any part of the Warwickshire policing area. The duties of this post involve exposure to disturbing/unpleasant images or tasks (e.g. Scene photographs, victim/suspect interviews, witness statements). Post holder will be required to successfully complete the HOLMES indexer and exhibit courses and appropriate Casualty Bureau courses. Person Specification: Knowledge: • 5 GCSE’s or equivalent, grade C or above including English Language., • IT literate and able to use Microsoft Office packages with excellent keyboard skills., • Excellent interpersonal skills., • Oral and written communication skills., • Methodical approach and attention to detail., • Skills in research and analysis methods., • Act with complete discretion and treat all material and information with absolute confidentiality. Successful applicants will be required to attend a 3-4 week training course on a full time basis We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks. We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include;

* * SALARY: Starting from £27,422 pa dependent on experience LOCATION: Brunswick Court, Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time Permanent, 35 hours p/w CLOSING DATE: 10/05/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for Continuous Improvement Support to ensure Customer Operations processes and procedures remain up to date (in line with our HQ and regulatory responsibilities) and are available to support advisor activity, securing customer focussed outcomes. This specialist role will be instrumental in validating customer processes and interactions to drive improved retention, customer experience and reduce regulatory & business risks. What you’ll be doing: • Operate gatekeeping responsibilities to ensure all customer operations policies, procedures, ARIS maps, ROPAs and customer letters are regularly reviewed and accurately reflect business processes., • Co-ordinate annual reviews of all Customer Operations policies & procedures to ensure they accurately reflect business processes, • Support data gathering for baselining activities, • Identify opportunities to reduce complexity/avoid duplication of procedures, • Be aware of FCA focus areas that are relevant to customer Operations to be able to challenge existing processes., • Work collaboratively with process owners, SMEs and Compliance to ensure processes and procedures remain fit for purpose and compliant., • Undertake high level process analysis, identifying opportunities with Process Owners/SMEs to address waste and increase customer centricity and to populate the Customer Operations change backlog accordingly. What you’ll bring: You’ll be a s trong communicator with proven track record of influencing. You’ll have a passion for seeking out knowledge with an ability to understand key FCA requirements, complex processes and the wider customer transformation agenda. Essential experience & skills * Excellent PC literacy and intermediate skills with Microsoft Office tools * Experience within the Financial Services and/or relevant automotive sector(s), with demonstrable understanding of the regulatory environment. * Experience of reviewing customer interactions or processes to identify inaccuracies, failures or gaps. * Experience of actively managing stakeholders at varying levels and operating within/delivering through cross functional teams * Lean Six Sigma Yellow belt (as a minimum) * Strong communication skills with proven track record of influencing. • Ability to work at pace with no compromise to quality., • Knowledge of VWFS UK’s operating systems and processes (preferable)., • High level of drive and personal commitment, with a desire to develop own skills and experience. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

United Infrastructure Ltd is looking for a Planning Assistant in Washington. The ideal candidate will be self-motivated, possess strong communication skills, have attention to detail, and be familiar with planning tools and Microsoft Office.

The successful candidate will coordinate project delivery, manage documentation, and ensure comprehensive data handover. Familiarity with Microsoft Project or similar software is preferred. This role is integral to maintaining the project's success and requires proactive management of various tasks.

Office Angels are recruiting a. Experience coordinating contractors and managing compliance documentationConfident using Microsoft Office and web/app‑based systems. Office Angels is an employment agency and business.

A leading technology firm in the UK is seeking a Cloud & Infrastructure Engineer to design and implement secure cloud services. This role involves managing Microsoft Azure environments, incident resolution, and mentoring team members.

Update SharePoint with current programme data. Maintain the programme RAID log, tracking actions and mitigations. Experienced in Microsoft Project or similar programme software preferred.

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Experienced in Microsoft Project or similar programme software preferred.

The successful candidate will work closely with the Northumbrian Water Project Manager to assist with the following:. Experienced in Microsoft Project or similar programme software preferred.

Job title – Housing Administrator Location – Seaham, SR7 (Office attendance required every Wednesday) Contract – Temporary (until September) Hours – Full time We are currently recruiting for a Housing Administrator to support a busy and fast-paced team within a housing environment. This role will provide key administrative support across compliance and asset-related functions, ensuring accurate record-keeping and efficient handling of enquiries. This is an excellent opportunity for a highly organised individual who can manage multiple priorities and is available to start immediately. Duties would include: Provide comprehensive administrative support to the wider team Act as the first point of contact for internal and external enquiries Handle incoming phone calls, emails, and correspondence in a professional manner Redirect queries to the appropriate teams or colleagues Manage diaries and coordinate customer appointments Accurately input data into internal systems and spreadsheets Maintain and update records and databases as required Check and validate information for accuracy and completeness Produce reports, spreadsheets, and summaries as needed Monitor deadlines and key dates to ensure timely delivery Ensure all records are maintained in line with data protection requirements Skills & Experience Required Strong organisational and time management skills High level of attention to detail and accuracy Excellent communication skills with a customer-focused approach Confident IT skills, including Microsoft 365 and database systems Ability to handle confidential information with professionalism and discretion If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)

Our client specializes in the manufacture of products for the water treatment and building services sectors. Due to growth they now require a Mechanical Design Engineer to work from their busy North East hub. The Role Support quick cost and sizing estimation of project orders Initiate and manage Engineer to Order pumping projects and ensure project requirements are fulfilled from enquiry to delivery and commissioned phase, full end to end project involvement. Create general arrangement designs from customer specifications including P&ID. Support Project Fulfilment Manager with project control. For complex orders, coordinate project requirements and expedite action registers across Engineering, Planning, Purchasing, Production, Logistics and external stakeholders. Continually develop and improve project order processes Support the implementation and development of Lean Manufacturing and Kaizen The Person Qualified to degree level in mechanical or Structural engineering is preferred or a minimum of ONC in a related engineering discipline with relevant experience. Experience in delivering engineered products and services. Automotive or pumping solutions experience advantageous but not essential. Experience in new product introduction or project delivery with a strong drive to ensure that commitments are met or exceeded. Proficiency with a leading 2/3D CAD package is desirable for the ability to create general arrangement drawings. Catia and Revit advantageous. Experience of enterprise resource planning systems, i.e. SAP is desirable. Competent with Microsoft packages

Please note this is a training programme with career placement and fees apply* If you are looking to progress a career in computer programming or web development, then this training and placement programme is made for you? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. All you need is a desire to work hard and invest some time and money in yourself to build the foundations for a new career. We help you start your career journey in programming by firstly ensuring you have the necessary industry recognised certifications and skills required to build a career. We ensure you market yourself properly through a structured career driven cv and LinkedIn profile highlighting your skills, any experience, and relevant transferable skills from other roles. Finally, our tutors will help you create a credible portfolio to demonstrate your skills and abilities to potential new employers. We have many years of experience in helping graduates find their first roles in top UK companies and organisations who need to employ entry-level qualified programming staff that can hit the ground running with up-to-date skills gained from this programme. The programme is specifically designed for individuals with none or limited experience but a real desire to start a career. Therefore, please do not apply if you are already an experienced programmer. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in as little as a few weeks or a few months (see steps 1 to 4 below). Study timings are approximate and assume you can study for a minimum 5 hours per week. *Training times will be reduced if you are able to invest more time each week. Stage 1 – Learn HTML and CSS (*up to 12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. • HTML Essentials (*up to 6 weeks), • CSS Essentials (*up to weeks) Training is delivered through multimedia rich video tutorials, presentations and quizzes using an online portal enabling you to study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor who will work with you 1-2-1 or in group sessions to provide additional training and support. Once the HTML & CSS courses are complete, your trainer will move you forward to the next stage. Stage 2 – Additional Online Training (*up to 12 weeks) The second step includes a selection of more advanced courses to get you up to speed for what is required and relevant for many entry level programming roles and help you get a step ahead. • Learn the Command Line (*1.5 weeks), • Learn Git & GitHub (*1.5 weeks), • Learn JavaScript (*1.5 weeks), • Learn Python 3 (*1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet. Therefore, this is an essential addition language in building your programming and development foundation. Python is a highly versatile programming language and due to its relatively “easy to understand” commands now one of the most common programming languages used. You can use it for both small and complex tasks, and it is used across many different industries broadening your scope of opportunity. Step 3 - Building a Portfolio Website Project (1 week) Your tutor will provide you with some exercises and guidelines to help you build your own personalised portfolio. Having a strong portfolio to which demonstrates and showcases your range of skills and ability is essential within a programming career. In addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. • AWS Certified Cloud Practitioner, • Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement We will now work with you to help you secure your first role in a role utilising your new skills in a coding, programming, or web development role. Entry level roles typically start between £25K - £40k dependant on any prior knowledge or experience you may have. There are many entry level roles where your newly learned skills can be applied meaning a vast array of opportunities are now available to you. Examples of some of these are listed below: - • Junior Developer, • Website Support Developer, • Junior Web Developer, • Content Editor, • Wordpress Developer, • Junior Software Developer, • Junior Front or Back End Development, • Development Support We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. We also have a 4.9 Trustpilot rating and numerous testimonials available on our website. Our money back Job Guarantee Due to our success and confidence in the results we deliver, and the skills shortage for entry-level coding staff we guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Qualification for this programme? To ensure we maintain a high level of support for our candidates, we limit spaces to this programme. Apply before the deadline and one of our consultants will speak with you to check your eligibility for the programme

Baltic Recruitment are delighted to be partnering with a market-leading manufacturing organisation to support with their search for an experienced and driven Technical Buyer. Overall Purpose: To lead the sourcing and procurement of highly specialised technical components, raw materials, and sub-assemblies. The role ensures that all purchased goods meet stringent quality, regulatory and engineering specifications while maintaining cost-efficiency and supply continuity. Key Duties: Ensure an active system for dual sourcing of suppliers and components. Identify and evaluate suppliers based on their technical capability, quality certifications and reliability. Interpret technical drawings and Bills of Materials (BOMs) to source correct components; support the NPD team during New Product Introduction. Ensure all materials comply within standards; manage Pre-Purchase Questionnaires (supplier questionnaires) and maintain full traceability records. Negotiate pricing, delivery schedules, multi-year service and maintenance contracts with suppliers to drive cost savings. Manage Inventory and purchase orders within ERP/MRP systems to optimise stock levels and prevent production downtime. Achieve lowest possible cost of materials and components at a defined quality level. Lead and support review and rationalisation of component range. Support product launches are supported sourcing new components when needed. Advise and support company resources (New Product Development, QA, and Production) in the selection of new suppliers/components. In conjunction with other departments be active in continuous improvement. Ensure spreadsheets, paperwork, reports etc are kept up to date as required by current Company Policy. Key Requirements: MCIPS qualified or vocational experience. Minimum of 3 years in a technical procurement role, within a manufacturing environment. Ideally be to read and interpret technical drawings. Experience of MRP systems. Strong computer skills including the ability to prepare spreadsheets and use Microsoft Office Products (Word Excel PowerPoint etc) to produce reports and analyse data. The Package: £41,700 per annum. Office based working hours Monday-Friday. Pension contribution 5%. Pension Salary Sacrifice Scheme. Death In service Benefit 2 x Annual salary. Perkbox. Health Shield, Cash Health Scheme. TPBN1_UKTJ

Baltic Recruitment are delighted to be partnering with a market-leading manufacturing organisation in the search for a dynamic and experienced HSE Manager. This is an exciting opportunity to lead health, safety, and environmental initiatives in a fast-paced, innovative manufacturing environment, making a real impact on operational excellence and workforce wellbeing. Overall Purpose: To ensure compliance with UK HSE legislation and relevant industry standards, ensuring safe operations at Washington Manufacturing site.. The role holder will work closely with colleagues within HR team, continuous improvement team, heads of departments and CEO, in consultation and collaboration with maintenance, engineering, design, warehousing and production teams to proactivity identify, eliminate and manage risks, enhance safe working practices and maintain a safe compliant and highly efficient quality operation.Key Duties: Health and Safety Leadership: Develop implement and continuously improve health and safety policies and procedures tailored to the manufacturing environment, wider office locations and home office environments. Lead and champion a proactive high performing safety culture. Provide expert advise to senior leadership and operational management on safety risk management and regulatory requirements.Regulatory Compliance: Ensure compliance with all relevant legislation including but not limited to Health and Safety at work Act, COSHH, PUWER, RIDDOR and relevant HSE guidance. Support alignment with external standards such as ISO 13485/MDR in co-ordination with Quality teams Lead interactions with external regulatory bodies, auditors and certification partners on Health, Safety and Environmental matters.Risk Assessment & Controls: Conduct and maintain risk assessments, COSHH Assessments, DSE Assessments, and machine safety reviews across all manufacturing site environments and office locations. Oversee safe systems of work including lock out/tagout, manual handing, working at height and equipment validation and training compliance. Carry out regular health and safety inspections/audits of production areas, office areas, storage, warehouse, rest areas and vehicle movements both onsite and access/egress to the sites. Ensure compliance with machine guarding and PUWER requirements. Work with Engineering and Quality on equipment qualification, process change and layout improvements to ensure continued safety. Provide Environmental monitoring and waste management aligned with both regulatory requirement and business environmental improvement initiatives.Incident & Near Miss Management: Lead timely investigations into all incidents using root cause analysis tools. Work cross functionally to implement corrective actions and preventive actions using CAPAs. Analyse trends to identify high risk areas and implement targeted improvement actions.Training & Engagement: Deliver and co-ordinate health and safety training covering PPE, Induction, Chemical handling, production activities, first aid, emergency response, mental health first aid, fire marshals and equipment safety. Support operational managers and SLT in coaching staff, reinforcing daily safe operating practices. Lead the Health and Safety Committee to drive employee engagement and participation in continuous improvement practices.Emergency Preparation: Fire safety management, maintain and regularly test emergency response procedures including fire, chemical spillage and first aid.Documentation & Auditing Maintain accurate safety documentation including training records, COSHH, audit, permits and HSE incidents. Prepare safety performance reports and presentations as required for Senior Leadership Team and Line manager as directed. Support all internal and external audits.Environmental: Promote environmental sustainability initiatives and ensure environmental compliance. Provide Environmental Data reporting to ROKO.Key Requirements: Ideally hold a degree in Occupational health & safety, Environmental health, engineering or related field. Risk Assessment methodologies. Strong working Knowledge of UK HSE legislation. Strong Microsoft skills relating to Excel, Word and other Microsoft packages.The Package: £49,000 - £55,000 per annum. Day shift role: Monday to Friday 9AM - 5PM. Flexible Working is offered for this position. Employee is able to build a Flexible allowance 2 days credit/1 day deficit. Pension contribution 5%. Pension Salary Sacrifice Scheme. Death In service Benefit 2 x Annual salary. Perkbox. Health Shield, Cash Health Scheme

Construction Project Administrator - Maternity Cover Meridian are working with a Washington-based company that cover both Construction and MEP projects. With one of their team soon to take maternity leave, they are hiring for the role now to cover until October 2027. They are open to discussing the potential for keeping this hire on permanently upon the employee's return. If you are looking for a friendly, experienced working environment by joining an well-established team in the region, then this role is perfect for you! Benefits include (but are not exclusive to): Starting salary between £28k - £40k p.a (DoE) Immediate start available (subject to successful application process) Maternity leave cover until October 2027 potential of staying on permanently Office-based role, alongside other team members Working on a variety of projects Company pension schemes 25 days holiday allowance (plus additional bank holidays) Free, onsite parking Company fitness and health & wellbeing benefit programmesRequirements for this role: Previous experience in an administrative or project support role, ideally within construction or MEP sector Experience of construction projects and project delivery timelines Strong organisational skills and attention to detail Confident using Microsoft Office, particularly Excel and document management systems Excellent written and verbal communication skills Ability to manage multiple tasks and deadlines in a fast-paced environmentDuties include (but are not exclusive to): Creating, maintaining and updating project documentation, plans, reports and records Scheduling meetings, preparing agendas and producing accurate meeting minutes Managing company and project compliance and HSE records Assisting with project scheduling, by helping to track milestones and progress reports Supporting Project and Commercial teams with budget tracking, expense monitoring, purchase orders, and document control Acting as a central communication point between site teams, project managers, suppliers, clients, and stakeholders Ensuring documentation is accurate, compliant and up to date Working between the chain by helping streamline project co-ordination between onsite engineers and management, with office project/commercial teamsIf you're looking for a role as a Project Administrator in a growing team, then please apply directly to the advert or email (url removed) for more information Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy

Overview An excellent opportunity has arisen for a Quality, Health & Safety Co-ordinator to join a global manufacturing business based in Washington. This role is ideal for someone looking to build a career in quality assurance and continuous improvement, with exposure to health and safety responsibilities. While the role includes some H&S duties, the primary focus is on quality processes, supplier performance, and customer satisfaction, offering strong development opportunities within a quality-driven environment. What’s in It for You Permanent, full-time position Monday – Friday, 08:30 – 17:00 (3pm finish on Fridays) Salary: £26,000-£28,000 depending on experience) 20 Days Holiday - increases to 22 Days in 2ndyear and then 1 day per year up to 25 days Free onsite parking Company pension scheme Clear progression and development opportunities within Quality Department The Business Westray Recruitment Group are supporting an international logistics and distribution organisation with a strong reputation for quality, efficiency, and customer delivery. Due to continued growth, they are seeking a motivated individual to support and develop their quality function, ensuring high standards are maintained across warehousing operations, customer fulfilment, and supplier relationships The Role (Quality-Focused Responsibilities) Ensure all inspection and measurement equipment is calibrated and compliant with required standards Manage and control non-conforming (quarantined) parts, ensuring proper documentation and resolution Act as a key contact for customer quality issues, including complaints, rejections, and improvement initiatives Liaise with suppliers to address quality concerns, drive improvements, and support supplier development Communicate quality-related information across departments to ensure consistent handling and compliance Support new product introduction, including assessing quality requirements and supplier capability Compile and submit quality documentation (e.g. PPAP, ISO-related documents) for customer approval Participate in internal and supplier audits, contributing to continuous improvement activities Assist in maintaining and improving the company’s Quality Management System (QMS) Health & Safety (Supporting Responsibilities) Support the implementation and maintenance of H&S policies in line with current legislation Assist in promoting a positive safety culture across the business Contribute to risk assessments, training coordination, and monitoring of H&S activities Provide basic H&S guidance to managers and support key role holders (e.g. First Aiders, Fire Marshals) Assist in maintaining and improving the company’s Environmental Management System (EMS) The Person Strong attention to detail with a proactive approach to problem-solving Keen interest in quality, manufacturing processes, and continuous improvement Willingness to learn and develop within a quality-focused role Good communication skills, with the ability to work cross-functionally Organised, with the ability to manage multiple priorities effectively Competent in Microsoft Office and general IT systems Able to reliably commute to Washington and EU as and when required. To apply to apply for this role please send your CV to (url removed)

Overview An excellent opportunity has arisen for a Health, Safety & Quality Co-ordinator to join a global manufacturing business based in Washington. This role is ideal for someone looking to build a career in quality assurance and continuous improvement, with exposure to health and safety responsibilities. While the role includes some H&S duties, the primary focus is on quality processes, supplier performance, and customer satisfaction, offering strong development opportunities within a quality-driven environment. What’s in It for You Permanent, full-time position Monday – Friday, 08:30 – 17:00 (3pm finish on Fridays) Salary: £26,000-£28,000 depending on experience) 20 Days Holiday (pro Rota depending on start date) Free onsite parking Company pension scheme Clear progression and development opportunities within Quality Department The Business Westray Recruitment Group are supporting an international manufacturing organisation with a strong reputation for quality and customer delivery. Due to continued growth, they are seeking a motivated individual to support and develop their quality function, contributing to high standards across customers and suppliers. The Role (Quality-Focused Responsibilities) Ensure all inspection and measurement equipment is calibrated and compliant with required standards Manage and control non-conforming (quarantined) parts, ensuring proper documentation and resolution Act as a key contact for customer quality issues, including complaints, rejections, and improvement initiatives Liaise with suppliers to address quality concerns, drive improvements, and support supplier development Communicate quality-related information across departments to ensure consistent handling and compliance Support new product introduction, including assessing quality requirements and supplier capability Compile and submit quality documentation (e.g. PPAP, ISO-related documents) for customer approval Participate in internal and supplier audits, contributing to continuous improvement activities Assist in maintaining and improving the company’s Quality Management System (QMS) Health & Safety (Supporting Responsibilities) Support the implementation and maintenance of H&S policies in line with current legislation Assist in promoting a positive safety culture across the business Contribute to risk assessments, training coordination, and monitoring of H&S activities Provide basic H&S guidance to managers and support key role holders (e.g. First Aiders, Fire Marshals) The Person Strong attention to detail with a proactive approach to problem-solving Keen interest in quality, manufacturing processes, and continuous improvement Willingness to learn and develop within a quality-focused role Good communication skills, with the ability to work cross-functionally Organised, with the ability to manage multiple priorities effectively Competent in Microsoft Office and general IT systems Able to reliably commute to Washington and and EU as and when required. To apply to apply for this role please send your CV to (url removed)

The Rewards and Benefits on Offer: • A full-time, permanent position with long-term career opportunities., • Comprehensive training and continuous professional development., • Work within a supportive and experienced maintenance team., • Free on-site parking., • Company pension scheme., • Three-shift pattern following initial training/orientation period. New Job Opportunity: We are delighted to be recruiting for an experienced Maintenance Technician to join a well-established and expanding manufacturing site. This is an excellent opportunity for a multi-skilled engineer—preferably with a background in food manufacturing—who enjoys problem-solving, teamwork, and working with a wide range of mechanical and electrical systems. You’ll play a key role in maintaining and improving production machinery, ensuring equipment runs efficiently, safely, and to the highest quality standards. The Job You’ll Do: • Carry out planned and unplanned maintenance on site equipment, including mixers, blenders, form-fill packaging machines, sachet machines, and metal detectors., • Maintain electrical and mechanical systems, as well as site facilities and infrastructure., • Perform basic boiler care (steam and thermal fluid) and chiller maintenance., • Correctly handle and use approved chemicals and food-contact equipment., • Manage documentation including certification records, machine data sheets, and inventory logs, • Order spare parts, approved chemicals, and maintenance tools when required., • Ensure precise shift handovers and clear communication across teams., • Supervise contractors and issue permits to work., • Support and oversee installation of new machinery and equipment., • Conduct root cause analysis to prevent recurring breakdowns., • Undertake special projects and continuous improvement initiatives., • Assist operators with machine operation and troubleshooting., • Lead and support technicians and trainee engineers as needed., • Drive site improvements in hygiene, quality, and performance., • Participate in internal and external audits., • Occasionally attend off-site training related to new or upgraded equipment. About You: Recognised engineering qualification (NVQ Level 3, BTEC, or time-served apprenticeship). Electrical qualification with 18th Edition IET Wiring Regulations certification. Strong PC skills, including Microsoft Office (Word, Excel, Teams, etc.). Proven experience in maintenance within a manufacturing environment (food sector preferred). Excellent problem-solving and diagnostic abilities. A proactive and safety-conscious approach to all tasks. Strong teamwork and communication skills. Welding skills – preferred but not essential. Food hygiene experience – training provided if required

IT Technician Placement Programme - No Experience Required Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 3 months: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement At this point you will have fully completed our IT Support Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £20-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £795, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Cyber Security Placement Programme - No Experience Required Our training will help you kick-start a new career in Cyber Security. We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 10-12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 – IT Technician placement You will be placed into your first role as an IT Technician. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. At a one off cost of £990, or a deposit of £206 followed by 13 interest free monthly instalments of £92, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Executive PA to Senior IFA Adviser Full-Time | Hybrid Salary: Up to £35k An established Independent Financial Advice firm is seeking a highly organised and discreet Executive PA to provide dedicated support to a Senior Adviser, alongside delivering high-quality IFA administrative and technical support. This is a pivotal, high-trust role supporting senior leadership in a growing financial services business. The Role You will combine first-class executive support with strong IFA administration experience, ensuring the Adviser is fully supported across diary management, client servicing, compliance and strategic priorities. Key Responsibilities Executive Support Full diary, inbox and task management Preparing meeting packs, briefing documents and follow-up actions Managing confidential information with discretion Coordinating meetings, travel and stakeholder communication Acting as gatekeeper and first point of contact IFA Administration & Technical Support Processing LOAs and liaising with providers Preparing valuations, portfolio comparisons and cashflow inputs Managing attitude-to-risk questionnaires and suitability documentation Preparing client meeting packs Processing new business applications and tracking to completion Fund switches and “no action” suitability letters Handling sensitive cases including death claims Ensuring FCA, AML and compliance adherence Experience Required Minimum 2 years’ experience within Financial Services (IFA experience essential) Minimum 5 years’ senior administrative or executive support experience Strong understanding of IFA processes, compliance and provider interactions Experience with cashflow modelling and analytics tools New business, pension and insurance submission experience advantageous Skills & Attributes Professional, discreet and trustworthy Highly organised and proactive Strong written and verbal communication skills Confident using Microsoft Office; back-office system experience preferred (Curo advantageous) Able to manage competing priorities with accuracy This is an excellent opportunity for an experienced IFA Administrator ready to step into a senior, high-responsibility Executive PA position. If you would like further information, please apply or get in touch for a confidential discussion

We’re looking for a driven and resilient Telesales Executive to join Whistl’s sales team in Boldon. This is a fast-paced, target-driven role focused on generating high-quality appointments for the New Business team. You’ll be speaking with decision-makers, qualifying opportunities, and building a strong pipeline, all while playing a key role in driving sales growth. If you enjoy working towards targets, thrive in a high-volume environment, and have a confident phone manner, this is a great opportunity to develop your sales career. Plus, enjoy the opportunity to earn up to 40% of your salary in commission and Bonus. About the RoleAs a Telesales Executive, your primary focus will be lead generation, prospect qualification, and ensuring accurate database management. You will be responsible for: Key Responsibilities Generate qualified appointments for the New Business team Identify and engage decision-makers within target organisations Qualify prospects and update CRM systems with accurate information Follow up on marketing campaigns and inbound leads Source and pre-qualify new leads when required Maintain a high-quality, up-to-date customer database Schedule meetings effectively, considering team availability and location Represent the business professionally in all interactions Complete daily, weekly, and monthly reporting Share market and competitor insights with the wider team Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements We are looking for motivated individuals who possess the following skills and experience: Previous experience in telesales, lead generation, or a sales environment Confident communicator with strong listening and questioning skills Target-driven with a positive, resilient attitude Able to manage time effectively and work independently Strong organisational skills and attention to detail Comfortable working in a high-volume, results-focused environment Good working knowledge of CRM systems and Microsoft Office Good standard of English and numeracy GCSEs (or equivalent) preferred Previous experience in postal, package, or direct marketing services is an advantage but not essential. Ready to take the next step in your sales career? Apply for this Telesales Executive role now and be a key player in Whistl’s success

Job Description Recruitment Business Partner (Maternity Cover) Company: Northern Powergrid Recruitment Partner: Pertemps Location:Sunderland, Office Based Contract Type: Fixed Term/temporary (Maternity Cover) Hours: 37 hours per week, Monday to Friday About the Role Pertemps are proud to be supporting Northern Powergrid in the recruitment of a Recruitment Business Partner on a fixed-term maternity cover contract. This is a key role supporting recruitment and workforce planning within Contact Centre operations, ensuring high-quality talent is attracted, assessed, and onboarded to meet business demand. The successful candidate will work closely with internal stakeholders and external partners to deliver an effective recruitment and training pipeline, helping maintain excellent customer service standards. Key Responsibilities Recruitment & Workforce Planning Manage end-to-end high-volume recruitment campaigns for Contact Centre roles. Coordinate recruitment activity to meet operational workforce demands. Support hiring managers with workforce planning and recruitment timelines. Ensure an excellent candidate experience throughout the recruitment journey. Build strong working relationships with managers and key stakeholders across the business. Provide regular updates on recruitment progress, market insights, and hiring challenges. Collaborate with internal teams including HR, Operations, and Learning & Development. Organise, schedule, and manage assessment centres for Contact Centre candidates. Coordinate interview panels, candidate communications, and venue logistics. Ensure a professional, fair, and efficient selection process. Review outcomes and recommend process improvements. Manage the working relationship with Beacon of Light Foundation to support candidate training and development initiatives. Coordinate training opportunities that prepare candidates for employment. Promote community engagement and employability pathways through partnership programmes. Maintain accurate recruitment records and candidate data. Produce regular recruitment and activity reports. Ensure compliance with internal policies and employment legislation. About You We are looking for someone who has: Previous experience in recruitment, HR, or business partnering roles Experience managing high-volume recruitment campaigns. Strong stakeholder management and relationship-building skills. Experience organising assessment centres or recruitment events. Excellent organisational and planning skills. Strong communication skills, both written and verbal. Ability to manage multiple priorities in a fast-paced environment. Good working knowledge of Microsoft Office systems. Desirable Skills Experience working within customer service or Contact Centre environments. Knowledge of training, employability, or community partnership programmes. Experience with applicant tracking systems. How to Apply If you are highly organised, people-focused, and thrive in a busy environment, please apply below or contact Angela Sinton for more information TPBN1_UKTJ

Rewards and Benefits on Offer; Immediate start available Competitive basic salary Dayshift Free on-site parking A streamlined, quick interview process MTrecs New Opportunity; MTrec Technical are proudly representing our prestigious manufacturing client, based near Washington by recruiting a permanent Electrical Estimator. You will be joining an industry leading company, with an excellent team-based culture and fantastic long-term career prospects. The Job Youll Do; Prepare detailed and accurate cost estimates for projects, including materials, labour, and other associated costs. Review project specifications and drawings to provide accurate and competitive bids. Work closely with sales and engineering, ensuring the smooth handover of won projects. Evaluate project requirements, scope of work, and technical details to ensure that all estimates are comprehensive and aligned with customer expectations. Monitor project budgets during the tender phase and ensure that all estimates are kept within defined limits. Maintain accurate records of all estimates, tenders, and communications. Provide detailed reports to senior management and stakeholders on project performance and costing accuracy. Keep up to date with market trends, competitor pricing, and new technologies to ensure estimates remain competitive and current. Identify and evaluate risks associated with pricing and project delivery, proposing solutions to mitigate these risks. About You; NVQ Level 3 or above in an electrical discipline (desirable) or equivalent industry experience Excellent analytical and numerical skills. Strong attention to detail with the ability to produce accurate estimates. Proficient in using Microsoft Office Suite (Excel, Word, etc.). Ability to read and interpret technical drawings and specifications. Strong negotiation and communication skills. Ability to work under pressure and meet deadlines. TPBN1_UKTJ

Please note this is a training course and fees apply* Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: * Junior Data Analyst - £30,000 * Data Analyst - £50,000 * Business Data Analyst - £67,500 * Data Analytics Analyst - £80,000 * Business Analysts - £60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. * Microsoft excel - to expert level. * Learn SQL - the programming language used for extracting data from more complex databases. * Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. * Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations

Trainee AI Engineer - No Experience Needed! Ready to launch a future-proof career in AI - even if you have zero experience? We’re looking for ambitious individuals ready to break into the world of artificial intelligence and data science. Our industry-leading AI Traineeship is designed to take you from complete beginner to a highly employable Junior AI Engineer, with full training provided and a guaranteed job offer (£25K-£45K starting salary) within 20 miles of your location. Whether you're working full-time, part-time, or currently unemployed, our flexible, self-paced program allows you to train around your lifestyle and be job-ready in as little as 6-12 months. How it works - your journey to AI success Step 1: Discover AI Start your journey with our beginner-friendly mini-course bundle. Explore the fundamentals of AI through interactive videos, presentations, and quizzes - all accessible anytime, anywhere, through our easy-to-use online platform. Step 2: Full-Stack AI Mastery Dive deeper with in-demand technical skills including Python programming, data handling, machine learning, and version control with Git and GitHub. You’ll work on hands-on mini projects that mirror real-world challenges, helping you build confidence and a strong portfolio as you learn. Step 3: Get Certified Prepare for and earn your Microsoft AI-900: Azure AI Fundamentals certification, an internationally recognised qualification that proves your knowledge and boosts your credibility with employers. Step 4: Real-World Projects Showcase your new skills with two industry-based, practical projects assigned by your personal tutor. These projects are designed to give you real, portfolio-worthy experience, making you stand out to employers from day one. Your guaranteed future After completing your training, you'll be placed in a Junior AI Engineer role with a guaranteed starting salary of £25K-£45K. We work with top employers across the UK to ensure you get matched with a role close to home. We guarantee a job offer upon completion or 100% of your course fees refunded. We’re proud to have helped over 1,000 people each year transform their careers. Explore our success stories on our website and see what your future could look like. At a one off cost of £990, or a deposit of £149 followed by 10 interest free monthly instalments of £124, this represents a great opportunity to start a rewarding career in Ai and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Ready to future-proof your career? If you’re passionate about tech and ready to break into one of the fastest-growing industries in the world, apply now. One of our friendly advisors will be in touch to guide you through the next steps. ‘Please note that this is a training course and fees apply

Red Recruitment is recruiting a driven, results-focused and people-oriented individual to join our client in Boldon as a Telesales Team Leader. You will play a key role in leading and developing a small telesales team, ensuring high performance, strong morale and consistent delivery of qualified appointments for the new business function. This is a fantastic opportunity for someone with leadership experience in a sales environment who enjoys coaching others and driving results. Benefits and Package for Telesales Team Leader: * Salary: £31,746 - £34,254 DOE * Hours: 40 hours, Monday-Friday 8am to 6pm, Saturday & Sunday 9-5 (working approx. 1 in 3 weekends). * Contract: Permanent * Location: Boldon * Competitive holiday allowance * Opportunity to progress personally and professionally * Supportive and collaborative team environment Key Responsibilities of Telesales Team Leader: * Lead and supervise a small telesales team, ensuring targets and objectives are consistently met * Support the team in booking high-quality appointments from inbound and outbound enquiries * Coach and develop team members through regular training and one-to-one sessions * Monitor individual and team performance, providing feedback and implementing improvements * Oversee day-to-day telesales operations, ensuring efficient processes and workflows * Act as the escalation point for team queries and support with complex enquiries * Motivate the team by fostering a positive, target-driven environment and introducing incentives * Ensure accurate data capture and effective use of CRM systems * Liaise with internal stakeholders to support business objectives and optimise performance * Assist with recruitment, onboarding and training of new team members * Manage attendance, performance tracking and reporting in line with company procedures Key Skills and Experience of Telesales Team Leader: * Proven experience in a telesales or sales leadership role * Strong ability to motivate, coach and develop a team * Excellent communication skills, both verbal and written * Ability to manage multiple priorities and meet deadlines * Strong analytical skills with the ability to interpret performance data * Confident using CRM systems and Microsoft Office tools * Ability to build strong working relationships across teams * Results-driven with a proactive and positive approach * Experience within a sales or contact centre environment is highly desirable If you have the relevant skills and experience and are interested in the position as a Telesales Team Leader, please apply now! Red Recruitment (Agency)

HR Advisor 3 month contract Start date ASAP Sunderland (Office based) Monday - Friday Must have valid UK driving licence fore travel throughout North East Role: You will provide customer focussed, comprehensive and pragmatic advice and support to key stakeholders on all People related matters including resourcing and recruitment, employee relations, succession planning, identifying development needs within a dedicated directorate; utilising knowledge of relevant policies and procedures, terms and conditions of employment and employment legislation. Key Responsibilities: Provide a customer centric People advisory service for an agreed directorate(s) across all generalist activities complying with legislation and internal policies/guidance including and not limited to: resourcing, recruitment and selection, performance management, absence management and employee wellbeing, terms and conditions of service, discipline and grievance, organisational change and learning and development. Respond effectively to customer enquiries; provide guidance and support, manage escalated challenges/queries with resolution in accordance with policies, procedures and processes. Coach and guide People managers to effectively manage employee relations issues including sickness absence (short term and long term), performance management, discipline and grievance. Support the performance management within the directorate, specifically provide 1-1 coaching/guidance for managers to identify and develop talent or poor performance and guide/support development/performance improvement plans for the identified employees complying with relevant policies and best practice. Advise line managers on resourcing including structure changes, recruitment and selection processes. Provide input to and support the implementation of directorate specific projects, change management programmes and working groups as and when required. Provide timely and accurate input to ad hoc managed environment requirements e.g. management reports (weekly, monthly) and use People metrics to identify people related issues for specific business area to facilitate management of these issues to support continuous improvement. Work in close partnership with People Services in accordance with the agreed service level agreements to deliver a great customer experience. Provide first line of support to People Business Partner. Maintain personal and professional development in order to both meet the changing demands of the role and if appropriate to prepare in readiness for the next role, participating in appropriate training activities and encouraging and supporting others in their development and training. Skills, Knowledge, Experience & Qualifications: CIPD qualified Full clean driving license Significant generalist experience in a large, complex organisation advisory/ business partner role Experience implementing change within an organisation High level competency with Microsoft IT packages Desirable: Degree qualified in a relevant subject e.g. Human Resources / Business. Experience of working in a trade union recognised environment Experience of providing generalist support in a blue collar industry, For more information please contact Angela Sinton on (phone number removed) or email (url removed)

About the Company AE Partners are working with an electrical engineering company, specialising in low voltage (LV) switchgear, bespoke to clients’ needs. Due to continued growth, they are looking for a proactive Operational & Client Support Coordinator, who will ensure the smooth running of deliveries and be vital to supporting our estimating team by chasing up quotes and scheduling quotes. In addition to this, providing general admin support to all departments including engineering, estimating and programmes will ensure smooth operation of the business as a whole. About the Role The Operational & Client Support Coordinator role provides organisation and support to various departments in the company. The role involves organising transport as necessary with instruction from the engineering department, maintaining accurate records, building a rapport with clients and potential clients to enhance the client experience and supporting the estimating department. General administrative tasks to be undertaken as necessary across all departments, to offer support in a growing business. Primary Responsibilities • Arrange outgoing deliveries, liaising with drivers and couriers to meet deadlines., • Working with engineers to ensure client needs are met during the delivery process, • Ensure all documentation is completed at appropriate times and kept in order, including PODs for all outgoing deliveries, • Conduct outbound calls to potential and existing customers, following active leads for outstanding quotes • Supporting the work winning function, collaborating with internal stakeholders including engineering, test, commercial and business development, • Updating records on quote status to reflect the most relevant information, including the completion of customer account plans • Maintain regular contact with customers, providing updates, responding to queries, and ensuring a positive customer experience, • Assisting with entering enquiries (new/revisions & variations) onto the system that have been requested from clients for a job that they are either tendering or have won. Enquires include specific information from the client that enables estimators to prepare quotations., • Scheduling support for programmes and site teams as necessary, • Calling clients to request more information or discuss return dates, • General administrative tasks which will vary and develop over time in line with the needs of the business Key Requirements • Excellent communication and interpersonal skills, with confidence speaking to customers and suppliers by telephone., • Ability to proactively chase leads and follow up opportunities in a structured and professional manner., • Strong organisational skills with attention to detail., • Comfortable working independently as well as part of a team., • Competent IT skills, including Microsoft Office (Excel, Word, Outlook). What We Offer • Competitive salary dependent on experience, • 25 days annual leave + Bank Holidays, • Company pension scheme, • Opportunities for training and development, including educational pathways, • A supportive, collaborative working environment within a growing business

The rewards and benefits on offer: • Immediate start available, • A permanent role from day one, • Competitive salary and benefits package., • Opportunities for professional development and career advancement., • Collaborative and supportive work environment., • Cycle to work scheme, • Gym membership, • Private medical insurance, • Sick pay MTrec’s New Opportunity: MTrec Technical are proudly representing our prestigious engineering client in their 2026 recruitment initiative with the recruitment of a permanent Document Controller to join their team. If you have experience in a similar technically focused role, apply now for an immediate response! The job you’ll do: • Produce, format, and maintain high-quality engineering documentation using Microsoft Office applications (Word, Excel, Outlook, SharePoint), • Control, distribute, track, and archive project documentation, ensuring accuracy, control, and timely circulation., • Coordinate document workflows with project managers, engineers, subcontractors, and clients., • Ensure all documentation complies with company standards, QA procedures, and regulatory requirements., • Maintain document registers, numbering systems, and labelling conventions for clear identification and traceability., • Scan, copy, file, and distribute documents to internal teams and external stakeholders., • Assist with the preparation and submission of reports, schedules, and project close-out documentation., • Follow engineers’ instructions to create, update, and revise drawings using AutoCAD, • Handle confidential and sensitive information with discretion and professionalism., • Attend site as required for scanning, filing, and document control activities (may include occasional overnight stays). About you: • Must be IT literate and proficient with Microsoft Office software, • Willingness to travel (quarterly) and stay overnight if needed, • Proven experience in a similar role (Document Controller/Administration/Technical Support), • Experience using AutoCAD or similar to update engineering drawings (desirable), • Experience using document management systems such as Meridian and/or Aconex or similar (desirable)., • Excellent organisational skills with strong attention to detail and a structured approach to document control., • Ability to manage multiple priorities and adapt to changing project requirements., • Strong written and verbal communication skills with the confidence to liaise across teams., • Ability to work both independently and as part of a team., • Full UK driving licence required