Customer account manager jobs in SunderlandCreate job alerts

Job Title: Assistant Operations Centre Manager Department: Operations (Public Sector) Management Responsibility for: Supervisors Travel Required: Yes - Infrequent Reports to: Customer Service Manager Location: Hybrid Remote (must be close to site Manchester, Gateshead & Glasgow) Contract ...

A strong track record in IT/SaaS sales account management or customer relationship management, with demonstrated customer retention and sales growth. Customer Account Manager (CAM). Act as the voice of the customer, liaising with internal teams to ensure feedback is heard and we continually enhan...

Customer Account Manager (CAM). A strong track record in IT/SaaS sales account management or customer relationship management, with demonstrated customer retention and sales growth. As part of the IRIS Software Group, a leading UK software company, you'll be part of a larger mission to simplify b...

Customer Account Manager (CAM). A strong track record in IT/SaaS sales account management or customer relationship management, with demonstrated customer retention and sales growth. As part of the IRIS Software Group, a leading UK software company, you'll be part of a larger mission to simplify b...

Customer Service Account Manager. This role is all about building strong relationships—managing customer communications across phone, email, portal, and post, and ensuring that customers have everything they need to succeed. Contact existing customers to complete regular account reviews.

Customer Account Manager (CAM). A strong track record in IT/SaaS sales account management or customer relationship management, with demonstrated customer retention and sales growth. As part of the IRIS Software Group, a leading UK software company, you'll be part of a larger mission to simplify b...

A strong track record in IT/SaaS sales account management or customer relationship management, with demonstrated customer retention and sales growth. Customer Account Manager (CAM). As a CAM, you'll be the beating heart of our client relationships, building lasting partnerships that drive custome...

Has proven experience (3+ years) in a Customer Success Manager or similar role, preferably in SaaS or aviation. Address customer concerns, coordinating with internal teams to resolve issues promptly. Develop strong customer relationships and serve as the primary point of contact between clients a...

Present and demonstrate our unique products to potential customers. Provide exceptional customer service and support.

Are you passionate about the food and drink industry? Do you thrive in a client-facing, business development role where you engage with senior commercial leaders? If so, this could be the perfect opportunity for you!.We're partnering with a leading insights-led organisation that supports some of ...

Key Responsibilities:- Manage current customer accounts- Handle a high volume of inbound calls- Build and maintain relationships with carriers and customers- Provide exceptional customer service to clients and carriers- Resolve customer and carrier issues- Provide quotes, arrange bookings, and ta...

Leading Global Freight and Logistics Company who are looking for either a Business Development Manager or Senior Freight Account Manager, lots of progression and a company that has an excellent reputation for staff retention and development!. Manage the overall process of customer enquiries. Iden...

Provide exceptional customer service and support. Present and demonstrate our unique products to potential customers.

Operations Manager - Specialist Education Services. Building a sustainable model with future locality managers in mind.

At Clover Care Group, we pride ourselves in providing specialist staff to support complex care packages for both children and adults with the best possible clinical pathways and care, which allows our clients to live the lives they want to lead.We are currently looking for full and part time Supp...

Experience in customer success, client services, account management, or consulting within AdTech, MarTech, or data-driven SaaS environments. A great opportunity for a Customer Success Manager to join a rapidly growing team at a leading AdTech platform that connects marketers with consumers throug...

They will also tell you about all the great work we do! Face to face interview : Now you will have face to face interview with the hiring manager.

This is more than just a Customer Success Manager role. We’re hiring on behalf of an AI-powered (CcaaS) customer journey platform that’s genuinely transforming how brands connect with their customers. Owning account health and ensuring long-term customer retention.

Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Execution of customer service r...

This high-impact role combines strategic thinking with hands-on execution, focused on acquiring new customers and cultivating deeper relationships with existing accounts. Actively prospect, engage, and convert potential customers, while deepening engagement with existing clients to drive organic ...

With regret, our clients do not offer sponsorship Location: Swaythling, Southampton (moving to Nursling, Southampton in August 2025)Days & Hours: Permanent and Bank

Increase client base and revenue in the responsible region, by identifying/developing new biotech clients, expanding existing biotech clients’ business, and developing/managing strategic/key accounts, and across WuXi Biologics value chain. Manage all business aspects of the customer relationship....

This is an exciting time to come and be part of a fantastic team at an established service supporting 6 independent individuals, one of whom won Sense Person of the Year last year! As the team leader, you will be required to complete administration tasks, help lead the team of Support Workers wit...

You will lead a team of 7 direct reports (Account Managers, Area Managers, and Operations Managers), overseeing a frontline workforce of 500+ personnel, while driving operational excellence and aligning service delivery with both client expectations and contractual obligations. Line-manage a team...

Our Account Executives have the skills and ideas that make the magic happen for our business to business (B2B) operation. Every decision you make will keep our business customers at the heart of it. Asking the right questions to match business customers with products.

Line-manage and support Service Managers, promoting leadership, accountability, and high performance. Strong ability to coach, lead, and motivate service managers and frontline teams. CQC Registered Manager background.

EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET). Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to s...

We are looking for an assistant TikTok operations manager to work alongside our team and most importantly our TikTok operations manager Haley Collins.

You could be helping someone with a simple billing question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Newcastle (BT Customer Contact Centre, Gosforth P...

Remote Operations Shift Manager. An exciting opportunity has arisen for a Shift Manager to join a global leader in gas engineering and distribution. Interface with sites and product supply teams to meet customer demand while minimising business costs.

You’ll be talking over the phone to customers with all sorts of Mobile Billing-related queries. You could be helping someone with a simple billing question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. EE North Tyneside (Silv

This high-impact role combines strategic thinking with hands-on execution, focused on acquiring new customers and cultivating deeper relationships with existing accounts. Monitor competitor activity, customer trends, and industry dynamics to stay ahead of the curve and identify emerging opportuni...

Join our North Tyneside Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services.

Appointment Setter / Sales Executive (Remote).Work from anywhere – Warm leads – High-energy team.WANT TO WORK REMOTELY IN A THRIVING STARTUP?.But if you’re reading this, you’re probably looking for something more.You want a role where you actually enjoy picking up the phone.We’re hiring ap

Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new sm...

Appointment Setter / Sales Executive (Remote).Work from anywhere – Warm leads – High-energy team.WANT TO WORK REMOTELY IN A THRIVING STARTUP?.But if you’re reading this, you’re probably looking for something more.You want a role where you actually enjoy picking up the phone.We’re hiring ap

EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET). Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to s...

Bedsonline Account Manager North UK / Scotland. Working alongside our Account Directors Managers, Sales Executives and other internal stakeholders to deliver on your targets and also have a good working knowledge of the industry and eye towards acquisition also. Retail Account Manager experiences...

Dutch Speaking Customer ServiceFull TimeEdinburghHybrid£26,000Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with hybrid working options in Edinburgh? Are you fluent in Dutch?This leading global client offers a chance to...

This is a very exciting opportunity for an Operations Manager with a proven track record to join an impressive FMCG company. You will need to provide leadership and direction to the management team, encouraging ownership and accountability. Experience in an Operations Manager or similar in an FMC...

Join our North Tyneside Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services.

The Account Manager will work on a number of client accounts and manage projects from start to finish, ensuring high level of customer satisfaction. Supporting the Group Account Director in providing excellent services, the Account Manager will be responsible for time and cost management of their...

Join our North Tyneside Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services.

Retail Account Manager experiences to manage portfolio of retail and home working travel agencies within the UK Market. Bedsonline Account Manager North UK / Scotland. Working alongside our Account Directors Managers, Sales Executives and other internal stakeholders to deliver on your targets and...

You’ll be talking over the phone to customers with all sorts of Mobile Billing-related queries. You could be helping someone with a simple billing question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. EE North Tyneside (Silv

A perfectly structured design and communications agency is looking for an account executive or junior account manager that’s ready to take a leap forward.

Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new sm...

As Marketing Account Executive, you'll be responsible for the day to day on a key retained client account while supporting the wider Client Services team with project management to ensure all work is delivered on brand, on brief, and on time, every time. Ideally at least 6-12 months in a similar ...