Installation Specialist - North
hace 1 día
Colchester
Installation Specialist – North Department: Sales Location: Field-based (travel across the Midlands, the North and Scotland) Reporting to: Sales Support Manager About the Role We're looking for a hands-on and customer-focused Installation Specialist to support the growth of the Rollover brand across the Midlands, the North and Scotland This is a field-based, customer-facing role where you'll be responsible for installing, maintaining and repairing food-to-go equipment, as well as delivering professional training to customers on equipment use and food preparation. This role is also a proven stepping stone into Sales — many of our Installation Specialists have successfully progressed into sales positions, making it a fantastic opportunity for anyone looking to build commercial experience and develop their career within Pilgrim's Europe. You'll play a key role in ensuring our customers have a smooth, reliable experience — helping them get the most out of our products while representing the Rollover brand to the highest standards. What You'll Be Doing • Work proactively with account teams to plan and complete customer installations, • Install Rollover equipment to a high, consistent standard within agreed SLAs, • Deliver clear, engaging training on equipment use and food preparation, • Carry out a wide range of on-site equipment repairs and maintenance, • Ensure all food safety and preparation procedures are clearly communicated, • Complete job sheets, service logs and training records accurately, • Maintain and update customer records using systems such as Repsly, • Build strong relationships with customers and internal teams, • Manage your own diary effectively across multiple locations What Success Looks Like • High-quality, first-time-right installations, • Strong customer feedback and engagement, • Equipment uptime and reliability maintained, • Accurate records and clear communication with account teams, • Efficient planning and delivery across your territory What We're Looking For • A confident, customer-focused individual who enjoys working face-to-face with clients, • Comfortable working in a fast-paced, field-based environment, • Strong problem-solving skills with a practical, hands-on approach, • Self-motivated and proactive, with the ability to manage your own workload, • Good communication skills and the ability to explain processes clearly, • Positive attitude and strong ownership mindset Experience in equipment installation, maintenance or food-to-go environments is advantageous but not essential. Values & Behaviours • Ownership: Takes responsibility for delivering high standards and customer satisfaction, • Determination: Finds solutions and gets the job done, • Simplicity: Keeps things clear, practical and effective Why Join Us? • Work in a varied, hands-on role with real independence, • Be the face of a fast-growing, well-known brand, • Build strong relationships with customers across your region, • Develop practical skills in equipment, training and customer service, • Join a supportive team within a leading food business Ready to Get Started? If you enjoy working on the road, solving problems and delivering great service to customers, this is a fantastic opportunity to build a rewarding, hands-on career. Apply now and join us as an Installation Specialist – North, helping bring the Rollover brand to life across your region. JBRP1_UKTJ