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Role Overview We are looking for a commercially driven Head of Sales / Key Account Manager to lead our sales strategy, manage key customer relationships, and drive business growth across the UK market. Company W Talent Engineering are engaged on a search basis with Diversitech based in Nottinghamshi

Account Manager Job ID 188459 Posted 08-Oct-2024 Role type Full-time Areas of Interest Engineering/Maintenance, Facilities Management Location(s) Nottingham - England - United Kingdom of Great Britain and Northern Ireland Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team. Role Summary: • Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance., • Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures., • To direct, instruct and manage all CBRE staff under their control as well as SSP’s ensuring compliance with working practices., • To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management., • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies)., • To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • To ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated, and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential., • Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home. Experience Required: • Experience in Building Services industry., • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

Commify is looking for a talented Demand Generation Manager to join our dynamic marketing team. In this role, you will be instrumental in driving our demand generation efforts across our diverse portfolio of communication solutions. You will work closely with sales, marketing, and product teams to create and execute campaigns that attract new customers while nurturing our existing base. Your primary responsibility will be developing and implementing innovative demand generation strategies that increase awareness, lead generation, and ultimately conversion rates. You will leverage various marketing channels including digital, social media, email marketing, and events to build and sustain high-quality leads. Requirements Key Responsibilities: • Crafting and executing a winning B2B demand generation strategy for Commify's diverse UK brands, aimed at achieving remarkable growth and directly enhancing sales pipelines., • Designing and implementing effective prospect campaigns and field marketing initiatives, merging advanced marketing strategies with an in-depth knowledge of current digital B2B tactics to attract qualified leads., • Developing, launching, and overseeing our Account-Based Marketing program, ensuring it aligns with sales objectives and fosters engagement with key accounts., • Elevating our customer marketing initiatives with a focus on introducing new products and exploring cross-sell/upsell opportunities within our existing customer base, enhancing customer retention and lifetime value., • Collaborating with global brand teams to make sure all UKI field marketing efforts adhere to our brand guidelines. You'll also be responsible for managing the UKI digital marketing assets, such as websites, CRM, and marketing materials, ensuring they're optimized for demand generation., • Leading a rising partner/referral marketing program in conjunction with our global team, pinpointing new avenues for demand generation., • Overseeing and analyzing marketing performance metrics (KPIs), with a particular emphasis on lead generation, pipeline contribution, and conversion rates. You'll partner closely with our sales team and head of marketing to spot areas for enhancement and incremental improvements in demand generation strategies., • Fostering strong relationships across the organization, particularly with sales and support teams. You'll be a vital connection between marketing and sales, ensuring a smooth lead flow and alignment on revenue goals., • A strong track record of delivering successful demand generation campaigns tied to concrete KPIs (e.g., MQLs, SQLs, pipeline generated, GP) in a B2B environment., • Demonstrated experience working hand-in-hand with sales teams, understanding their challenges, and possessing the ability to motivate and hold both marketing and sales accountable for revenue results., • Demonstrated understanding of how the Product - Marketing - Sales relationship functions, and extensive experience driving go-to-market activities that directly fuel demand., • Highly competent in current marketing demand generation tactics, tools, and channels, both online (e.g., SEO, SEM, social media, email marketing) and offline., • Proficient in using marketing analytics and data to drive targeted outcomes, adapt strategy, and optimize demand generation programs while in flight., • Strong knowledge and hands-on experience with marketing automation tools (e.g., HubSpot, Marketo, Pardot) and Salesforce CRM, specifically for lead management and campaign tracking., • A confident copywriter with a keen eye for detail, capable of taking content from concept to delivering excellent digital experiences that drive engagement and conversions., • Confident working with senior members of the executive team and external customer stakeholders, effectively communicating marketing performance and strategy., • Competent at managing a budget and confident in reporting on campaign performance and ROI, specifically for demand generation activities., • Strong agency management and people management skills, continually driving better business results through ongoing program optimization and team development., • Attractive Salary (£40 - 45,000), • Performance-based Company Bonus Scheme, • Comprehensive Private Healthcare & Dental Coverage, • Generous 27 days of annual leave plus Bank Holidays, • Enjoy your Birthday off work, • 2 Dedicated Wellbeing Days, • 2 Days for Giving Back to the Community, • 5% Employer Contribution to your Pension, • Death in Service Benefit (4x your salary), • £350 Christmas Shopping Voucher, • Regular Monthly and Quarterly Social Events, • Opportunities for Training & Development, • Flexible Hybrid Working Options

Sales Operations Administrator – IT Channel • Nottingham, • Up to £30,000 pa (DOE), • 26 days annual leave + bank holidays, Regular company socials, • Benefits: Access to HealthShield, Holiday Purchase Scheme, Company Socials, Electric Vehicle Scheme, Employee Discount on Technology & Enhanced Maternity & Paternity., • Our Client: Jigsaw24 (Exclusive Recruitment Partnership) KEY RESPONSIBILITIES: • Act as the first point of contact for customers and internal teams, ensuring smooth and professional communication., • Handle incoming calls and emails, assisting with general enquiries and directing them to the appropriate department., • Manage the Partner mailbox, categories and assigning requests to appropriate team members., • Prepare and issue customer quotations, working closely with the Trading Manager to maximise quote conversion., • Set up and maintain customer Procurement Portals, ensuring accuracy and efficiency., • Liaise with vendors and suppliers to obtain pricing for non-standard products and bespoke customer requests., • Process customer orders accurately, providing clear estimated delivery times and managing expectations., • Ensure customer reports are delivered within agreed timeframes., • Support additional reporting requests related to account management., • Maintain an up-to-date knowledge of the company’s products and services to provide informed support., • Follow company processes and procedures while identifying opportunities for improvement. SKILLS & EXPERIENCE: • 2+ years’ experience in a B2B Sales focussed Administration role is essential., • Previous experience within the technology industry, an IT MSP, or VAR would be beneficial., • Confident communication skills, with the ability to communicate with internal and external stakeholders at all levels., • Excellent written ability, with experience of using CRM systems/tools (Salesforce ideally)., • Ability to manage and prioritise multiple tasks effectively., • A proactive & positive attitude with the ability to work collaboratively within a team., • UK resident with unrestricted right to work in the UK; please note that we cannot offer visa sponsorship for overseas candidates. OUR CLIENT: After 6+ successful years of collaboration, we are delighted to announce Marmion is now Jigsaw24’s exclusive recruitment partner for all roles outside of their Media & Entertainment department! Jigsaw24 is a CRN award winning IT Reseller & Managed Service Provider, supplying hardware, software, and services to organisations across all sectors and of all sizes. Best known as Apple’s largest reseller outside of Apple in the UK, their offering doesn’t end there; their product & services portfolio includes a vast range leading technology brands, tailored solutions, and support packages alongside excellent customer service. Jigsaw24 is committed to the wellbeing of their employees and have developed an extensive benefits package to suit, including; Enhanced maternity & paternity leave, health & life cover, staff purchase cover for all things tech, travel to work loans & cycle to work scheme, biannual parties, milestone awards and more! With over 100 hires placed by Marmion across all teams and levels, we're focused on delivering a consistently high-quality candidate experience, grounded in the shared values of integrity, personal service, and a human-first mindset. If you feel you are suitable, please apply today by submitting your CV. Alternatively, to discuss the opportunity further, please contact Alice McGlaughlin directly. Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.

Contact for this role – Joe Grace (0207 479 7539) Key terms: sales, B2C sales, B2B sales, internal sales, telesales, telephone sales, call centre, sales executive, sales rep, sales representative, sales support, customer success manager, customer success, account executive, account manager, busin

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