Operational Oversight Support
3 days ago
Sheffield
Government Property Profession Career Framework (Link) This role sits within the following: • Job Family Workplace & FM, • Core Role Workplace Management, • Tracks plans and activities across operational delivery, reporting through agreed Governance channels both within Service Delivery and more widely across Estates, • Works closely with Finance Business Partners and Supply Chain Managers to ensure that the monthly financial reporting cycle, Security and FM, is supported with accurate budgetary information., • Support the Operational Risk Manager drawing together Regional risk management plans to allow accurate assessment of Estates level risk in line with risk management framework., • Ensures that stakeholder engagement governance is actively delivered in line with the agreed framework that is in place across the team, support the preparation of meetings, ensuring consistency and identifying points of escalation., • Ensures that supply chain engagement across FM and Security is actively delivered in line with the agreed framework that is in place across the team, support the preparation of meetings, ensuring consistency and identifying points of escalation., • Monitors the teams role in the delivery of the Estates Portfolio Strategy, reporting on key milestones and being proactive in the development and improvement of processes., • Take the lead role for the team in relation to SharePoint, Registered Files and FOI requests setting up appropriate governance and ensuring compliance., • Proficient in the use of Power BI, supporting colleagues with the production of management information for use with business stakeholders and the supply chain., • Monitor and support people development activities within team, ensuring that training plans are kept up to date and working with suppliers to drive VFM through rationalisation of courses and delivery methods., • Manages plans and activities across operational delivery teams to support wider strategic priorities and communicates effectively with senior leaders and customers to influence strategies., • Support the G7 Operational Oversight Manager to effectively manage budgets across Security and FM services., • Collation and management of Regional Operational Estates Risk logs to support risk management in line with risk management framework., • Supporting the management of stakeholder engagement governance through the production of MI data packs to ensure consistency across the team., • Supporting the management of supply chain engagement across FM and Security services through the production of MI data packs to ensure consistency across the team. Providing support to the G7 Operational Oversight Manager in collation of escalations to inform performance management meetings., • Works alongside wider Estates teams to ensure the Estate Strategies are delivered collaboratively through a blended team approach. An excellent communicator, bringing together views, perspectives and diverse needs of stakeholders to gain a broader understanding of the issues within Estates., • Supporting the provision of operational assurance, including challenge and approval relating to spend and service provision presenting reasonable conclusions from a wide range of complex scenarios, making decisions confidently even when details are unclear or if they prove to be unpopular., • Contributing to the development and changes to operating processes in partnership with the Integrator supplier. Recognising and sharing innovative ideas from a diverse range of stakeholders., • Through continuous improvement, coordinate initiatives to support best practice, MI, innovation, cost savings, performance, customer satisfaction and quality to drive out cost reductions and achieve vfm., • Support operational delivery people development activities to increase teams capabilities whilst fostering a One Team culture.Person specification Essential Skills, Knowledge & Experience • Significant experience within a property profession discipline including knowledge of building condition and performance, and related contract and clause management, • Experience gained within the Property/FM division of a complex, matrix organisation, • Excellent communicator with the ability to communicate clearly and concisely with key stakeholders at all levels, • High level management of external suppliers/contractors who deliver FM, Security and Project activities, managing and escalating issues, and engaging in key decision making with strategic consequences., • Ability to work with a wide range of internal and external stakeholders, managing expectations and working collaboratively to jointly deliver against priorities., • Influential and able to lead key senior stakeholders towards solutions that give a balance of optimal performance whilst delivering on business and portfolio strategies, • Extensive experience in interpretation and analysis of data to inform decision making, • Knowledge and experience of risk management frameworks, • Experience of budget and financial management Desirable • Working towards IWFM (Levels 4-5) or higher, with a preference if already heldBehaviours We'll assess you against these behaviours during the selection process: • Changing and Improving, • Making Effective Decisions, • Working Together, • Developing Self and OthersBenefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. DWP have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Location Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time. Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed Hybrid Working This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Successful candidates will be posted in merit order based on your location preferences and the geographical requirements of the business Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. STAGE 1 - APPLICATION & SIFT As part of the application process you will be asked to provide a Personal Statement of no more than 1000 words against the essential criteria as outlined above. You will also be asked to provide a short CV. Your CV should be fairly short and just evidence very brief details of your work history and qualifications. Please do not submit a speculative application where you do not meet at least 50% of the essential criteria as these applications will be unsuccessful. Do not include Behaviour examples within your application as these will not be assessed in the sift and will only be used at interview stage. Further details around what this will entail are listed on the application form. There will be an initial sift of applications based on the Personal Statement only, so please ensure you evidence how you meet the Essential Skills, Knowledge & Experience requirement contained in the vacancy in this section. This will form a short list for interview. STAGE 2 - INTERVIEW All candidates who are successful at the sift stage will undertake a single virtual video interview. The interview will follow a blended approach which will help us assess candidates Behaviours and Strengths. You will also be asked an additional question to validate your knowledge which will be measured against the essential criteria as specified in the vacancy. Currently the sift is scheduled to take place w/c 10th November 2025and interview dates w/c 24th November 2025. Interviews are scheduled to take place virtually and dates are subject to change. Further Information At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . Reserve List A reserve list may be held for a period of 12months from which further appointments can be made. If you are placed on a reserve list but we cannot immediately offer you a post, please note: • If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Reasonable Adjustments We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Integrity, plagiarism, Civil Service Principles and the use of Artificial Intelligence (AI) The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Examples of plagiarism can include: • Presenting the work, ideas and experience of others as your own Disclosure and Barring Service and Internal Fraud Database Checks In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on ...