Non customer service jobs in United Kingdom

Amazon Web Services (AWS) is the leading cloud provider, providing virtualised infrastructure, storage, networking, messaging, and many other services to customers all over the world. AWS runs a globally distributed environment, operating at massive levels of scale. Businesses, from start-ups to enterprises, run their operations and applications on AWS’ multi-tenant infrastructure. AWS is looking for an exceptional Security Operations Centre (SOC) Manager, to work in a team of technical and non-technical experts, with experience in building and developing teams that excel, as well as experience in improving processes and response to events through automation and efficiencies. You will own and develop a team of high performing security engineers and incident responders to support UK customers and their cloud workloads. You’ll work in a high pace, high visibility environment to execute the team’s mission and continue to raise the security bar for our customers. You will have visibility at senior levels of government agencies, commercial institutions, and AWS including interaction with CISOs, CTOs, their staffs, and AWS senior leadership. You will be working within a broader team of industry-leading security experts working with UK customers to operate and continuously improve industry-leading security programs and processes. This broader team manages the underlying security programs and processes for personnel security, physical and logical accreditation, education, awareness and training and assurance. This role will contribute to the development of the team, at a high pace, in a high visibility environment, to execute the team’s vision. We’re looking for an experienced and self-motivated candidate who can prioritise well and can communicate clearly and compellingly. This Security Operations Centre Manager will have a broad and deep technical knowledge, specifically in the fields of operating system security, network security, cryptography, software security, malware analysis, forensics, security operations, incident response, and emergent security intelligence. Among other duties, the SOC Manager will:  Provide leadership, strategy and direction to the operational team for security operations for the UK region.  Build, develop and maintain SOC policies, procedures and processes that enable an effective and efficient region  Ensure information and security data is continuously collected, correlated and analysed to detect external and internal threats and vulnerabilities to our services  Gather evidence, evaluate risk and deliver a plan to respond to contain and remove security threats as quickly and safely as possible  Define and review key security performance indicators that ensure service delivery and service improvements  Ensure integration and handover of new security services within the monitoring and detection capability  Develop and create reports for management updates and escalations using key program performance metrics  Optimise tools and processes that prepare the SOC to respond to security threats of the future  Engage with AWS colleagues and customer leadership teams on a regular basis Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. About the team About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: • Bachelor's degree in Computer Science, Information Security, or a related field, • Knowledge of security of web services, video content protection technologies, cryptography, network security protocols and operating system security, • Experience in managing and developing teams, • Experience in progressive work within a software security team or related operating environment, • Experience applying threat modeling or other risk identification techniques or equivalent, • information security professional certification (SANS GIAC, CISSP etc.), • Master's degree in Computer Science or a related field, • Knowledge of information security technologies such as security design review, threat modeling, risk analysis, and software testing techniques, • Experience managing remote team members Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (___) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ___ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Our Team... As Warner Bros. Discovery (WBD) portfolio continues to grow – around the world and across platforms – the Technology & Operations team is building media technology and IT systems that meet world class standards for which WBD is known. T&O builds, implements and maintains the business systems and technology that are critical for delivering WBD’s products, while articulating the long-term technology strategy that will enable WBD’s growing pay-tv, digital terrestrial, free-to-air and online services to reach more audiences on more platforms. Your New Role... With a focus on networking, international satellite & fibre methodology and compression & distribution technologies reporting to the Senior Director of Distribution Engineering, this position is critical in monitoring and supporting WBD’s Global television distribution infrastructure and supporting our Live Events output. You will be a part of our Tier 1 behind-the-scenes operations support team expected to have a versatile skill set both technically and personally with the ability to stay focused and continually develop as an experienced and skilled technician. Operations Engineer’s in this role will have experience in leading difficult situations, staying calm, reacting quickly under pressure and being able to execute on the key responsibilities noted below. Your Role Accountabilities... * Monitoring all of WB Discovery’s channels * Manage the necessary switching of transmission systems during normal or emergency conditions to ensure that all services remain on the air. * Respond to all affiliate enquiries and maintain on-going communication with customers, keeping them up-to-date with the progress of their tickets * Serve as a liaison between other support teams and the customer as required by working collaboratively across all leadership levels * Outage vetting – initiating of critical outage situations * Manage incident and planned work tickets: uphold professional ticket management from the get-go for the benefit of the rest of the global support teams by ensuring all ticket types are logged, work logs comprehensively updated and then carefully manage routing to ensure resolution * Liaise with third party fibre, uplink and playout providers during fault investigations. * Provide input and issue written reports to various factions of the Technology & Operations groups about transmission system reliability. * Routinely check the health of Distribution equipment. * Proactively identify and address potential risks and vulnerabilities in our distribution infrastructure, recommending mitigation strategies * Develop corporate oversight/participation in Distribution Technologies * Assist with training and development of Distribution Staff Members as needed. * Create and update documentation and procedures * Implement, or assist with implementation of, changes to distribution infrastructure * Identify, adjust, and help establish new monitors and metrics needs * Other duties as required. Qualifications & Experience... * Bachelor's degree in Broadcast Engineering, Information Technology, or a related field, or equivalent work experience * Previous experience in a broadcast, media, or telecommunications * environment. * In-depth knowledge of television distribution systems, platforms, and standards. * Working knowledge of digital baseband signals, SDI, HD-SDI and ASI for video and PCM, Dolby D and E and its variants for audio signals as well as awareness of TCP/IP Network concepts including multicast traffic * Knowledge of and experience with SMPTE 2110 * Working experience with Television Distribution Systems – fibre and satellite based encoding, as well as Telemetry Monitoring and Control Systems * Is able to operate associated test and analysis equipment including but not limited to video waveform monitor, vector scope and transport stream analyser * Specific experience and expertise in troubleshooting and correcting signal quality issues, signal routing, systems integration and maintenance * Candidate should have working knowledge of MPEG-2/4 encoding technology, encryption/ authorization technology and TVRO receive systems. * Able to work without supervision, combining initiative with discretion * Computer literacy, excellent oral and written communication abilities and close attention to details are required. * Overnight, weekend, holidays, and rotating shifts are required as this is a 365/24/7 mission critical position to support the distribution reliability of WBD services. * This position is considered an essential position. This means that during times of inclement weather, emergencies, or when access to the workplace may be impeded, that employees in this position are expected to report to work to support business continuance, unless otherwise instructed by their direct manager * Able to communicate technical matters to technical and non-technical audiences * Understand and be able to work with monitoring systems and related technologies * Excellent written and verbal communication skills and a friendly disposition * Excellent interpersonal skills * Must be able to independently research, troubleshoot, and resolve trouble tickets within established Service Level Agreements * Ability to provide Total Call Ownership to include handling irate customers, escalating issues as appropriate and providing the necessary follow up before incidents are closed * Ability to define & document IT support procedures as required * Ability to maintain focus in a high-pressure environment Additional Information... On June 9, 2025, Warner Bros. Discovery announced plans to separate into two publicly traded companies, Warner Bros. and Discovery Global, with an expected completion in mid-2026. For more details, including leadership appointments and information on individual brands, please visit our newsroom here. Although you will be hired by Warner Bros. Discovery, upon the planned separation in 2026, your employment likely will transition to Discovery Global. During this period of transformation, you’ll have an exciting opportunity to lay the foundation at one of the world’s premier entertainment brands. #Tech Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Company Description At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Job Description Your Role at Raising Cane’s: The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: • Purpose of the position:, • Hires and terminates all hourly, non-management crewmembers, • Owns the onboarding, status change and payroll process for all hourly crewmembers, • Creates crewmember work and training schedules, • Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks), • Acts as manager on duty and opens and closes the restaurant, • Manages cash handling and ensures accountability, • General to the role:, • Enforces Raising Cane’s policies and standards, • Executes shift management meeting Raising Cane’s operations and safety standards, • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed, • Deploys crewmembers during a shift, • Provides exemplary customer service, • Utilizes reward and recognition program for the crewmembers in the restaurant, • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.), • Ensures cleanliness of the restaurant and ensures the facility is in good working order Requirements for Success: • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing, • Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills, • Able to work effectively and efficiently both independently and collaboratively, • Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems, • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly, • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training, • 3+ years of restaurant or retail management experience, • New restaurant opening experience preferred, • GCSEs or equivalent required, some tertiary education preferred All your information will be kept confidential according to EEO guidelines. Career Privacy Notice

WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. THE POSITION We have an immediate opening for a highly motivated, collaborative and committed individual to fill our Network Field technician position within our Global Network team. The Network Technician will support the Project Management and Network Engineering team to carry out a best in class service in the deployment of networking hardware for Global customers. Please Note: This position will require 90% travel to various customer sites around the globe including the UK, Ireland and Europe. KEY DUTIES AND RESPONSIBLITIES • Installing network hardware, components and cabling., • Trouble shooting and resolving issues with network cabling, copper and fibre., • Inspecting and testing copper and fibre optic lines to ensure they adhere to industry standards., • Ability to rack and stack networking hardware within onsite and off-site racks in accordance with requirements., • Ability to provide technical support through various means of communication., • Collaborate easily with network engineers and project managers., • Assisting network engineers with network design, implementation and problem resolution., • Be able to cable networking rooms and racks to data centre cabling requirements and standards., • Create site survey reports on MDF and IDF readiness including power & cooling and rack status., • Perform both Pre and Post Wifi surveys using industry standard software and equipment., • Meet quality, productivity, turnaround time and other expectations. KEY REQUIREMENTS • Good experience of networking hardware – routers, servers, switches, PDU’s, copper termination/testing and fibre optic cabling/testing., • Hands on experience with major manufacturers of routers, switches and wireless., • Excellent organizational, interpersonal, time management, written and oral communication skills., • Ability to read technical network diagrams, schematics and port maps, • Ability to interpret rack build layouts and bills of materials, • Good understanding of networking concepts and a desire to build skills in this area, • Candidate must be able to lift up to 50 pounds, • Excellent analytical, problem-solving skills and strong attention to detail., • Ability to diagnose basic technical problems and find the root cause., • Ability to work in fast paced dynamic environment, • Previous years’ experience in Network Engineering Deployments for large-scale networks in a corporate environment., • Must be available to work outside of normal business hours EDUCATION: Preferred CCNA / JNCIA/ CompTIA Fluent in spoken and written English EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #IND #LI-CS1

Who We Are EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. What You Will Do The AV Specialist will provide Tier 2 support for video conferencing systems and deliver ongoing technical assistance to the client. This role focuses on troubleshooting and resolving issues related to in-room technology, including AV/VC equipment failures, physical malfunctions, and software configurations. The AV Specialist will also perform root cause analyses to identify trends and improve processes for enhanced service delivery. Key Responsibilities • Serve as the primary on-site technician, capable of resolving the vast majority of in-room AV/VC issues., • Monitor and resolve automated video conferencing alerts for executive and specialty spaces (site-specific)., • Act as the escalation point for all AV/VC issues unresolved at Tier 1., • Provide Tier 2 support for in-person, hybrid, and virtual events and webinars (Zoom)., • Assist with new builds, including design support, asset management, commissioning, and testing., • Support AV events team with broadcast events, live productions, video switching, A1, streaming, and other event-related tasks., • Act as the primary user-facing point of contact for all video conferencing issues., • Deliver strong client-level support with a focus on de-escalating technical failures., • Perform break/fix tasks within SLA response windows., • Conduct maintenance and repairs on VC equipment to maintain 99% uptime., • Maintain accurate tagging and data entry for all tasks, projects, and requests., • Provide white-glove technical support for C-suite and senior leadership., • Support high-profile events with VC expertise., • Investigate and report root cause analyses for network-related call escalation issues., • Actively monitor local and global VC endpoints and related hardware., • Train and advise Tier 1 technicians on signal flow and inspection best practices., • Initiate Cisco TAC cases and vendor RMAs for equipment., • Advise and quality-check integrators to ensure compliance with client installation standards., • Partner with OTD New Builds DPMs to provision and deploy VC and VIO equipment in new office locations., • Track inventory of on-site supplies, consumables, and assets., • Self-motivated and accountable in a fast-paced, independent environment., • Ability to think creatively and methodically when resolving technical issues., • Knowledge of AV/VC hardware and signal flow, including Cisco, Crestron, Extron, Shure, ClearOne, and related systems., • Strong interpersonal, customer service, and conflict resolution skills., • Willingness to learn and adapt to client culture., • Ability to work independently and collaboratively within a team. #IND #LI-CS1

Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. Key Responsibilities • Address and resolve non-major incidents and service requests, logging all activity in ServiceNow, • Deliver excellent customer service and professional support, • Escalate or reassign unresolved incidents to appropriate teams, • Analyse and resolve hardware/software issues using standard tools and methods, • Document case details clearly in ServiceNow, including steps taken and customer impact, • Meet/exceed defined performance metrics including CSat and QA standards, • Continuously build knowledge of company-specific products and services, • Create/update knowledge articles to support First Call Resolution and self-service, • Participate in after-hours and on-call rotations to ensure 24/7 support coverage, • Good experience in a Service Desk or similar IT support environment, • Experience using ServiceNow ITSM workflows, • Strong customer service, listening, and communication skills, • Bilingual - English and French (required), • Detail-oriented with solid judgment and initiative, • Ability to troubleshoot and resolve technical issues independently, • Knowledge of Microsoft Office365 and standard network tools, • Ability to work remotely and as part of a team, • Degree or equivalent experience preferred, • ITIL V4 / ITSM certification preferred, • AWS and Microsoft MCSE certifications are a plus, • Proficient in Microsoft Office365

We are in search of a proficient and ambitious Accounts Payable Regional Manager to become a part of our energetic team at Aristocrat. Your responsibilities will include guiding the end-to-end Accounts Payable process for the EMEA region, maintaining exceptional operational efficiency and strict compliance standards. As a key team member, you will cooperate with different units and the offshore processing center to promote flawless performance and transparency. This opportunity allows you to join a globally recognized organization that values innovation and excellence. What You'll Do • Manage the end-to-end Accounts Payable procedure for the EMEA region, ensuring invoices are processed and payments made in a timely and compliant manner., • Identify, monitor, and resolve PO invoice integration errors, both integrated and non-integrated., • Collaborate with procurement, IT, and processing teams to decrease backlog associated with PO automation., • Manage intercompany settlements for EMEA entities., • Monitor performance using dashboards and critical metrics to ensure accountability and provide full access to backlog, exceptions, and regional AP performance for leadership., • Handle and resolve all customer concerns in EMEA, working with internal partners, vendors, and the global AP team to drive resolution and process improvement., • Coordinate payment scheduling and processing of vendor and rental invoices across EMEA countries., • Supervise critical and high-visibility payments, including regulatory or board-related transactions., • Support local payment logistics such as check or manual payment processes where applicable., • Perform monthly GRNI monitoring and reconciliation according to GL expectations., • Conduct reviews of AP aging, facilitating the resolution of long-standing items in collaboration with the business and processing teams., • Fulfill the role of regional Concur Administrator, handling user assistance, policy application, and critical issues., • Resolve ERP-Concur interface errors and ensure timely data flow for expense reporting., • Administer the corporate card program for EMEA users, including support, reconciliation, and policy compliance., • Manage and advance ServiceNow tickets connected to AP workflows and system issues., • Supervise regional travel and expense submissions, focusing on exception management and inquiry resolution., • Offer training and keep current SOPs for collaborators in EMEA alongside the distributed team., • Support statutory and regulatory requirements for each EMEA country, ensuring proper documentation and timely audit response., • Assist in regional audits by preparing documentation, performing reconciliations, and implementing remediation steps as needed., • Supervise vendor onboarding and approval requests in line with procurement and finance controls., • Act as the main AP contact for EMEA business partners, building strong relationships and ensuring clear communication., • Participate in global and regional projects aimed at improving processes, driving automation, and aligning AP practices across regions. What We're Looking For • Bachelor’s degree in Accounting, Finance, or a related field., • 5+ years of experience in Accounts Payable or Finance Operations, ideally in a multinational or shared services environment., • Solid understanding of EMEA regional finance practices, tax rules, and compliance regulations., • Hands-on experience with ERP systems (e.g., SAP, Oracle) and Concur., • Proficient in Excel and experienced with dashboards, metrics, and reporting tools., • Strong communication skills with an ability to collaborate across countries, cultures, and time zones. Preferred Attributes: • Demonstrated success in handling customer issues and process exceptions with composure and accountability., • Demonstrated experience working with offshore teams and shared service models., • Analytical problem solver with a proactive approach to resolving issues and driving continuous improvement. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V * World Leader in Gaming Entertainment * Robust benefits package * Global career opportunities Our Values * All about the Player * Talent Unleashed * Collective Brilliance * Good Business Good Citizen Travel Expectations None Additional Information At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

STRETCH THERAPIST AND FRONT OF HOUSE SUPPORT Company description: KOYO is a full-service holistic health and wellness space blending science, technology and social connection in one convenient location, with the aim of optimising results in accessible luxury. Our holistic approach covers a unique set of services such as cryotherapy, 1-1 assisted stretch therapy, contrast therapy (infrared sauna and cold plunge), red light therapy, recovery compression boots. The concept seeks to promote physical and mental fitness, while optimising rest and recovery, reducing stress and inflammation, increasing immunity and quality of sleep. Our mission is to revolutionise health and wellness through access to the most advanced technology and treatments, while inspiring individuals to efficiently optimise their health through a blend of science, education, and social connection. Summary of the role: The Stretch Therapist is responsible for delivering exceptional customer experiences and guiding our clients through a a series of personalized stretches and seeking feedback to optimize their experience. You will be required to also have a full understanding of KOYO’s services and a willingness to undertake specific training in each piece of equipment, assisted front of house during non-stretch (“gap”) hours, and to share your knowledge with customers in order to provide the optimal health and wellness journey. List of duties: · Guide each customer through their session, ensuring their comfort, enjoyment, and safety at all times. · Proactively build a positive and personal relationship with each and every customer, making a concerted effort to remember their name and health concerns/goals. · Promote and educate customers about 1-1 assisted stretching, ensuring customers are aware of the health benefits. · Assist with studio outreach initiatives and events. Front of House Support duties: · Maintain a high level of aesthetic throughout the studio by inspecting our service rooms pre/post use. Maintain a high level of cleanliness through the studio including reception and restrooms. · Greet patients into the space and giving them a tour if requested · Ensuring all customers are provided with the relevant medical forms prior to treatment and ensuring these have been completed · Opening and closing the studio - completing opening/closing daily checklists Essential requirements: • Previous Body Work Experience Level 3 certificate anatomy and physiology, • UK Right to Work, • Fluent in English, • Friendly and confident with people, • Passion and knowledge about physical and mental health, wellness and recovery., • A willingness to promote and adhere to KOYO’s core values: integrity, communication, flexibility, compassion, and teamwork., • Strong customer service and troubleshooting skills, • Excellent communication skills, • Sales, • Organised and able to multi-task, • Strong time management, • Able to commute to Richmond, • Flexibility and understanding of the unique requirements of a new start-up. Preferred education and experience: · One year in the health, wellness, and/or fitness sector. · Qualifications is a bonus but not essential Rate and Key info: • Compensation: Stretch Rate up to £18 p/hr + Commission incentives / up to £13 for Front of House support duties during "gap" hours., • Location: Richmond upon Thames, • Hours: Up to 24 hrs per week (including weekends and flexible hours), • Additional Benefits: A supportive team environment & continuous CPD Job Type: Freelance Pay: £13.00-£18.00 per hour Benefits: • Store discount

Places for People, we hire People, not numbers. So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for. Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and colleagues. So, what are you waiting for? Join a community that cares about you! More about your role In this role, you will conduct inspections of completed and in-progress electrical works across tenanted and void properties to ensure quality, safety, and compliance with BS7671 and housing standards. You will audit electrical documentation, identify non-compliant or substandard work, and work with contractors and internal teams to ensure timely rectification. You will monitor contractor performance, provide feedback, and support continuous improvement, producing clear audit reports that highlight findings, trends, and recommendations while escalating critical issues to management. You will act as a subject matter expert for electrical compliance, advising field teams, contract managers, and housing officers, and maintain accurate records of audits, certifications, and remedial actions using compliance systems or CAFM platforms. For this role there will be a requirement for travel across the region you are covering. Essential Criteria • NVQ Level 3 in Electrical Installation or equivalent., • Knowledge of 18th Edition Wiring Regulations (BS7671)., • City & Guilds 2391 or equivalent in Inspection & Testing., • Experience in electrical auditing or surveying within the social housing sector., • Strong understanding of housing compliance frameworks and resident safety obligations., • Excellent attention to detail and communication skills., • Recognised as a competent person by NICEIC. More About you You will hold an NVQ Level 3 in Electrical Installation (or equivalent) and be knowledgeable in 18th Edition Wiring Regulations (BS7671) and City & Guilds 2391 or equivalent in Inspection & Testing. You will have experience in electrical auditing or surveying within the social housing sector, with a strong understanding of housing compliance frameworks and resident safety obligations. You will be a NICEIC-recognised competent person with excellent attention to detail and communication skills. Ideally, you will also be familiar with NICEIC or NAPIT auditing standards, housing-specific regulations such as HHSRS and the Decent Homes Standard, and hold IOSH or NEBOSH certification. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: • Competitive salary, with a salary review yearly, • Pension with matched contributions up to 7%, • Excellent holiday package – 35 days annual leave with the option to buy or sell leave, • Cashback plan for healthcare costs – up to £500 saving per year, • A bonus scheme for all colleagues at 2%, • Training and development If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role Desktop Support Engineer (DSS) . Required Technical Skill Set : Install, Configure, Maintain and troubleshoot end user desktops, Laptops, Peripherals, Printers...etc. Your responsibilities: • Deskside Support will provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner, etc., • Incident handling: including troubleshooting, break fix; follows incident management process., • Service Requests: Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component., • Software application support for applications both commercial off the shelf and customer developed., • Perform ICMS and PC sign off on every PC deployment and collection, • Assist in end user support or consultations., • Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues., • Receive, diagnose, assess and resolve Deskside Incidents, • IMAC’s - Prepare new and existing equipment for deployment, • Move existing equipment (PC, notebook, Thin Client, network printer etc.…) and update configurations, as necessary., • Change an existing hardware/software component and verify functionality upon completion, • IMAC Update in CMDB, • Install and configure hardware/software as requested in the IMAC record and verify functionality upon completion (software which could not be installed by SCCM) Your Profile Essential skills/knowledge/experience: • Strong English proficiency and inter personal skills., • Provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner, etc, • Experience in Windows & non-Windows Operating environment, • Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component., • Provide and maintain warranty/maintenance documentation for Assets, to be included in Operations Manual., • Install, organize, test, maintain, check and troubleshoot end user workstations and interrelated hardware and software., • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals., • Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users., • Supervise complaint ticketing system and follow timely resolution of all work orders., • Able to configure and use Microsoft Enterprise applications (including SCCM and Active Directory)., • Creation/restoration of images and up gradation of patches using SCCM., • Ability to participate in the design, architect and engineering of software deployments/installation process., • Demonstrated ability to provide user support by means of remote access tools., • Ability to communicate effectively with both Business/Management and Vendor resources & acquire knowledge from them., • Knowledge on Asset management., • Preferred Certifications: MCSA (Win 7 Enterprise Desktop Support) & ITIL Foundation / Intermediate. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Location: Imperial College London Campuses (South Kensington, White City & Hammersmith) Hours: Monday to Friday, 08:00–17:00 (or 07:00–16:00) The Role Dalkia is seeking an experienced Water Hygiene Supervisor to support our Imperial College London contract, delivering water hygiene and water treatment services across a large, complex, 24/7 academic estate. This role combines hands-on technical expertise with supervisory responsibility, with a strong focus on cooling tower compliance. You will ensure all water systems are operated and maintained in line with ACOP , while managing PPM and reactive works and maintaining audit ready documentation. Key Responsibilities • Lead all cooling tower operations, ensuring statutory compliance, monitoring, sampling, cleaning, disinfection, and chemical control., • Plan and oversee water hygiene PPM and reactive works across cooling towers, domestic hot and cold water systems, and closed systems via CAFM., • Review laboratory results, identify non-compliance or risk, and implement corrective actions., • Maintain site logbooks, records, and reports to audit-ready standards and support audits and inspections., • Supervise operatives and apprentices, coordinate specialist contractors, and provide technical guidance., • Ensure full compliance with health, safety, and Dalkia QSHE requirements while maintaining strong client relationships. Skills, Experience & Qualifications • Strong technical knowledge of cooling towers, water hygiene, and water treatment, with in-depth understanding of ACOP L8, HSG274, and BS8580., • Proven experience in a water hygiene or water treatment role within a commercial, academic, or healthcare environment., • Experience supervising staff and managing specialist contractors., • Relevant water hygiene or water treatment qualifications (e.g. City & Guilds / Legionella Control / L8 awareness); IOSH Managing Safely preferred., • Confident communicator, organised, and able to work effectively under pressure. What we offer: · 25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service! • Overtime availability, • Matched pension, • Life Assurance & Private Medical Insurance (after 12 months), • Flexible benefits including retail discounts, electric car scheme, wellbeing support, • Recognition & referral bonus programmes, • Volunteering day & Employee Assistance Programme At Dalkia, we’re passionate about delivering high-quality facilities services that keep our clients’ buildings running smoothly. We promote a culture of safety, collaboration, and professional growth. As a Maintenance Assistant, you’ll be a valued member of a trusted team committed to excellence and customer satisfaction. We are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview We are seeking an experienced and dynamic Senior Director of Infrastructure Operations Engineering for EMEA. Infra Ops Engineering focuses on ensuring that the infrastructure and systems within our Data Centers are robust, reliable, and capable of meeting the demands of continuous operation with minimal downtime. They have a multi disciplined team that consists of Electrical, Mechanical, Controls and permitting subject matter experts that are involved from the concept design through to the handover of the project and providing ongoing support for teams in the field for the full lifecycle of the building. Essential Job Functions • Oversee the management and administration of Infrastructure Operations teams supporting DC design, delivery and operations, • Build, mentor, and scale high-performing engineering teams across various disciplines. Foster a collaborative, results-driven culture within the engineering, • Partner closely with Field Operations to ensure maximum uptime and compliance, • Provide strategic direction for ops engineering activities, including safety, testing and validation. Align engineering initiatives with VDCs overall business objectives., • Work closely with other departments (e.g., Design, Sales, Operations) to ensure engineering initiatives support customer needs and business priorities., • Develop and implement engineering processes, tools, and metrics to ensure high efficiency, quality, and scalability of engineering operations., • Ability to set a strategic vision for technology and engineering, balancing long-term goals with immediate business needs., • Excellent communication skills with the ability to present technical concepts to non-technical stakeholders and senior leadership., • Exceptional analytical skills with the ability to address complex engineering challenges and deliver innovative solutions under pressure., • Passionate about working in a high-growth, fast-paced environment with a focus on innovation, sustainability, and collaboration., • Drive the development and implementation of improved standards for safety, maintenance and scaling efforts. Job Requirements • Bachelor’s degree in Engineering, Computer Science, or a related field. Master’s in Engineering preferred., • Minimum of 10-15 years of MEP engineering experience, including at least 5+ years in a senior leadership role (Director of Engineering, Director of Engineering, or similar)., • Strong background in systems engineering, power distribution and advanced cooling systems (preferably in data centres or related industries)., • Proven experience building, leading, and scaling engineering teams in fast-growing organizations. Strong mentorship abilities with a focus on team development and career growth., • Strong background in industrial Safety, certifications, compliance frameworks (preferably in Data Cantre or related industry), • Track record of excellent communication, interpersonal, and stakeholder management skills, with the ability to influence and collaborate effectively across all levels of the organization., • Strategic problem solver with a hands-on approach to problem-solving and a passion for operational excellence., • Demonstrated expertise in reliability engineering and project management., • Consistent track record of excellent internal and external customer service., • Travel required is expected to be up to 25% but may increase over time as the business evolves. Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

Building Performance Engineer Are you an engineer who enjoys understanding how buildings really work and how data can be used to make them better? We’re looking for a Building Performance Engineer to join a growing smart buildings and data-led maintenance team. This role sits at the intersection of building services engineering, digital platforms, and customer delivery, offering the chance to make a visible impact on energy efficiency, reliability, and occupant comfort. You’ll work closely with clients, analyse live building data, and turn insight into action. London - Remote Working • Salary up to £80,000, • Yearly Bonus, • Pension Scheme, • Remote/Hybrid Working, • Travel Expenses Paid Responsibilities Driving building performance • Monitoring live building data to identify inefficiencies and faults, • Turning raw data into clear, actionable engineering insights, • Creating and refining fault detection rules within a digital platform, • Ensuring issues are identified early and communicated clearly, • Attending client sites to understand operational challenges, • Building trusted relationships with facilities and engineering teams, • Supporting surveys during tender, mobilisation, and live contracts, • Ensuring building data points are correctly mapped and understood, • Acting as a technical lead within a building performance service team, • Supporting and mentoring junior engineers and advisors, • Contributing ideas to improve service delivery and platform capability Desired Experience Essential • Strong knowledge of building services systems (HVAC, BMS/controls, electrical, metering), • Ability to understand complex building operations and data, • Confidence using digital platforms, dashboards, or analytics tools, • Strong communication skills with both technical and non-technical audiences, • Willingness to attend client sites across London Desirable • Experience with smart buildings, IoT, or data-led maintenance, • BMS or controls engineering experience, • Exposure to fault detection or analytics platforms, • Experience mentoring junior engineers, • CSCS/ECS card or similar site qualification, • Working towards (or holding) Chartered Engineer status

1st Line IT Support Technician - UTC Heathrow - Potter Street, Northwood, HA6 1QG Role - Full time and fully onsite - Monday - Friday. Free onsite parking available. RTW required / Enhanced DBS required Salary range - £27,000 - £29,000 European Electronique is a leading UK systems Integrator, specialising in the delivery of secure technology platforms including Hybrid IT, Cyber Security and Networking Infrastructure. Our innovative solutions are created in partnership with first class technology vendors and the vision of our customers provides the foundation on which we build. European Electronique specialises in designing and implementing solutions for public sector institutions including, Education, Healthcare and Local Government delivering key public services. Summary: Contribute to the provision of customer focused, cost effective IT support services, supporting students, teaching and administrative staff. The applicant will be responsible for maintaining effective service delivery standards and will provide hardware and software support to the IT department to ensure a high standard of service to students and staff. Applicants will have excellent interpersonal, communication and technical skills, together with the ability to work accurately under pressure and independently or as part of a team. Key Responsibilities: ▪ To provide a professional first line technical advisory and diagnostic support service to European Electronique customers within a Service Desk environment. ▪ To ensure that all reported technical issues are dealt with professionally and competently and that they are recorded on the Service Management System and are resolved within the customer's SLA. ▪ To provide an effective communications interface between the college and the various groups within European Electronique. ▪ To report and manage any incident that requires the services of a third party organisation. ▪ To monitor/manage call queues to ensure that support calls are being escalated and resolved within agreed SLA’s ▪ To action any asset change in compliance with the Change Control Procedure ▪ To complete additional ad hoc project work, as required ▪ To assist the Group Network Manager by carrying out reasonable requests for additional duties as and when required. ▪ To make recommendations on potential improvements to working practices and performance to improve service levels and customer satisfaction. ▪ To contribute to EE’s solution library of fixes to common issues. ▪ To keep the working area clean & tidy at all times. Key Requirements: ▪ Good working knowledge of Microsoft Desktop Operating Systems and applications is essential. ▪ Good working knowledge of Active Directory and Group Policy. ▪ Good understanding of TCP/IP, DNS, DHCP and VLANs. ▪ Experience of using a call management system and working to SLAs. ▪ At least two years’ experience within the education sector. Other sectors considered. ▪ To be prepared at notice to work occasional evenings and weekends (infrequent). Interpersonal and Communications Skills: ▪ Excellent verbal and written communication skills. ▪ Pro-active approach to work. ▪ Ability to communicate complex technical issues to non-technical staff and pupils. ▪ Ability to communicate across wide range of ages, experience and abilities. ▪ Excellent customer relations skills. ▪ Ability and willingness to share knowledge across the team and with customers to aid learning and proficiency. ▪ Be able to work, unsupervised and on own initiative. ▪ Remain current with advances in software and hardware technologies Benefits: Company events Company pension Cycle to work scheme Health & wellbeing programme Life insurance

Location: London & South East (with occasional client travel) Benefits: Private healthcare, pension, 24–30 days holiday, home-working fund, death in service cover, community & development days About the Company Join a fast-growing, people-first technology services provider delivering cloud, Microsoft 365, and network solutions for clients across the South East. With a strong heritage, consistent growth, and a low staff turnover, this is an opportunity to be part of a collaborative team shaping the future of IT services. If you’re passionate about Microsoft 365, Azure, and cloud technology, and enjoy delivering solutions that make a real impact, this is the role for you. The Role We’re looking for a Project Engineer to lead and deliver Azure and Microsoft 365 projects, as well as associated network and infrastructure implementations, for a variety of clients. Reporting to the Cloud Solutions Technical Lead, you’ll work hands-on with cloud and 365 solutions, ensuring seamless project delivery from design through to deployment and support. You’ll collaborate with internal teams, clients, and vendors to provide technical guidance, troubleshoot complex issues, and ensure that SLA and customer satisfaction targets are consistently met. What You’ll Do • Deliver Microsoft 365 and Azure projects for contracted and non-contracted clients., • Implement and support cloud, virtualisation, and associated network solutions., • Act as a technical escalation point for engineers and support staff., • Provide pre-sales input and technical guidance to the sales and solutions teams., • Manage and troubleshoot issues across Azure, Microsoft 365, Active Directory, servers, and networks., • Ensure SLA compliance and maintain exceptional customer satisfaction., • Keep up to date with Azure, 365, and related cloud technologies, contributing to process improvements. What We’re Looking For • Proven experience delivering Microsoft 365 and Azure projects within an MSP or similar environment., • Strong technical knowledge of Azure, Microsoft 365, Active Directory, and virtualisation., • Experience troubleshooting 3rd-line issues in cloud and network environments., • Excellent communication, organisation, and documentation skills., • Ability to manage multiple projects under pressure and provide technical leadership., • Team player with a proactive, “can-do” approach. Desirable Certifications: Microsoft Azure Administrator, Microsoft 365 certifications, VMware Certified Professional (VCP), Cisco CCNA, ITIL Foundation.

Job Purpose The role focuses on compliance, customers, and continuous improvement activities to create a total quality culture and reduce quality costs in line with best practice procedures. The scope of role is to cover Heathrow & Tewkesbury. You will be based at our Heathrow site and travel to Tewkesbury as and when required. The role will: • Protect and please the customer by ensuring supply of the highest quality product, • Work with production and support functions to maintain and improve our quality systems and adherence to operational best practice thus guaranteeing compliance to external and internal standards, • Drive improvement activities to support quality and financial performance leading key improvement projects evolving through customer requirements, regulatory and legislative changes, and amendments to accredited standards to ensure compliance with standards and pending accreditation audits, • Draft, review and implement changes to our current quality systems, standard operating procedures, and policies to satisfy customer and third-party requirements Role Responsibilities Quality: • Support the Regional Quality Manager and site Leadership team in quality governance and product safety, • Lead and support meetings as required and provide information and analysis as required to support the business in understanding KPI’s and decision making, • Review the quality system as appropriate to ensure full compliance with customer and company best practice guidelines and maximize effectiveness of production contributing to consistent operational performance and standards whilst ensuring conformance to the relevant accreditation standards for the site and customers, • Provide authoritative guidance and advice on all aspects of quality to the site management team and employees; train and coach employees improving knowledge and skills in quality improvement, • Recruit, develop, motivate, and manage a Quality team (QA/QC) that optimises quality operations and is flexible in the support it offers the business, meeting current and future needs, • Establish and develop professional working relationships with customers, providing a technical service and reference point as required to support the company’s products and reputation as a quality supplier, • Manage the customer complaint procedure, facilitate the investigation of quality problems, faults, and non-conformances with production teams; manage corrective and preventative problems to ensure quality standards are maintained. Initiate and control robust investigations to provide corrective and preventive actions (CAPA) and support the complaints handling process and participate in implementing improvement actions to prevent re-occurring issues., • The facilitation of customer facing activities and communications including customer visits, responses, and preparation of information whilst leading site audit activities (external body, internal and customer), • Lead quality initiatives and focus groups to support knowledge and understanding of all operatives and grow awareness of quality issues to improve quality, • Promote a total quality philosophy at all levels developing a culture of right first time and continuous improvement Business Improvement: • Lead improvements to enhance quality system and ensure optimum process in place to meet customer specifications whilst maximizing production, • Review amendments to standards and ensure compliance with accreditation bodies, • Support introduction of new equipment on site and validation processes to meet safety and customer expectations, • Take on other projects and responsibilities as required., • Contribute ideas and participate in ongoing business improvement initiatives to reduce overall operating costs, improve margin, and provide input into the strategy and operations of the site Other: • Produce data and present reports for site, customers and corporate as required, • Identify improvement projects and continuous improvement initiatives in line with site and corporate requirements to improve quality and safety and work with colleagues to implement these, • Support senior leadership team in introducing systems and procedures to enhance operating effectiveness and efficiencies, • Deliver GMP, Quality and FSC training to all employees as required, • Take on other projects and responsibilities as required Knowledge, Skills, Experience • Minimum 5 years’ experience in a Quality role at a senior or management level, • Working and audit knowledge relevant accredited standards, • Experience in a manufacturing/production environment ideally with experience and knowledge of Industry standards and guidelines, • Demonstrable experience of leading change and implementing continuous improvement processes., • Supervisory experience, • Demonstrable experience of validating new equipment and processes, • Knowledge of Good Manufacturing Practices (GMP), • Project management and problem-solving skills such as 6 Sigma, or another recognised Business Improvement Technique, • Root cause analysis and problem-solving techniques, • Customer relations skills, • Skilled in information handling, analysis, and presentation, • Competent in using Microsoft Office packages

Job description Job Description: Sales Solutions Architect – Energy Management & Indoor Air Quality Monitoring Position Title: Sales Solutions Architect Department: Sales/Pre-Sales Location: London Reports To: VP of Sales / Director of Solutions Engineering About the Company: We are a rapidly growing company at the forefront of energy management and indoor air quality (IAQ) monitoring, providing innovative solutions for building owners and operators. Our platform integrates cutting-edge hardware devices with a robust software solution to optimize energy efficiency, track air quality, and enhance building performance. We help clients achieve sustainability goals while ensuring healthy indoor environments. Position Overview: The Sales Solutions Architect is a critical role responsible for designing and delivering customized energy management and indoor air quality solutions. This individual will leverage both hardware and software technologies to meet client needs, working closely with the sales team to support technical presentations and solution design. This position requires a deep understanding of building systems, IoT devices, energy performance, and air quality monitoring, alongside strong customer-facing communication skills. Key Responsibilities: Pre-Sales Support & Consultation: · Collaborate with the sales team to identify client needs, challenges, and sustainability goals related to energy management and indoor air quality. · Lead technical discovery sessions with clients, conducting needs analysis and understanding existing building infrastructure and energy consumption. · Conduct comprehensive site surveys to capture potential infrastructure limitations. · Develop customized solution proposals that integrate both hardware devices (sensors, meters, etc.) and our software platform for performance tracking and optimization. · Create engineering scope of work clearly outlining the intended services provided, to be used as part of the larger contract. · Prepare and deliver tailored product demonstrations, proof-of-concepts (POCs), and technical presentations to key stakeholders, highlighting the benefits of the energy and air quality monitoring platform. Solution Design & Architecture: · Architect comprehensive solutions that combine hardware (sensors, meters, monitoring devices) and software to track, analyze, and improve building energy efficiency and indoor air quality. · Design solutions for scalable deployment across large building portfolios, ensuring seamless integration with existing building systems such as HVAC, IAQ, lighting, occupancy tracking, and energy monitoring tools. · Work with the product and engineering teams to develop or customize platform features and hardware integration according to specific client needs. Sales Enablement: · Serve as the primary technical resource during the sales cycle, providing technical insights, answering complex questions, and alleviating client concerns. · Assist in the preparation of RFP responses, proposals, and other sales materials, ensuring that all technical elements are properly articulated. · Support sales with technical documentation to help communicate the value of the solutions. · Collaborate with marketing to create white papers and case studies detailing prior successes. Post-Sales Transition: · Ensure a smooth handover to the implementation and customer success teams, providing detailed technical documentation and guidance on the chosen solution. · Act as a point of contact during the early stages of deployment to resolve any technical issues and ensure client satisfaction. Industry & Product Expertise: · Stay up-to-date with the latest trends in energy management, air quality monitoring, IoT devices, and building automation technologies. · Maintain a deep knowledge of our product offerings, including hardware sensors, software platforms, and integrations. · Provide feedback to the product development team based on client interactions and emerging industry trends to help drive continuous improvement in our offerings. Required Qualifications: Education: · Bachelor’s degree in Engineering, Environmental Science, or a related field. · Advanced degree or certifications in energy management, building automation, or sustainability are a plus. Experience: · 3+ years of experience in pre-sales, solutions architecture, or technical consulting, preferably within the HVAC systems, energy management, smart buildings, or related IoT systems · Proven experience designing and delivering integrated hardware-software solutions for HVAC, building management, energy optimization, air quality monitoring, or related IoT systems · Familiarity with IoT devices, sensors, software, and integration protocols used in building management (e.g., BACnet, Modbus, Zigbee). Technical Skills: · Strong understanding of energy management systems (EMS), such as energy metering, building management systems (BMS), HVAC design, software development, etc. · Knowledge of indoor air quality monitoring technologies and key metrics (e.g., CO2, VOCs, humidity, and particulate matter). · Experience with hardware devices and sensors, including installation, configuration, and integration with software platforms. · Familiarity with cloud platforms and data analytics related to building performance and environmental monitoring. Soft Skills: · Excellent communication and presentation skills, with the ability to explain complex technical solutions to non-technical stakeholders. · Strong problem-solving and analytical skills with the ability to design creative and effective solutions. · Ability to manage multiple projects and timelines while collaborating across different teams. Preferred Qualifications: · Experience with sustainability initiatives such as LEED, WELL, or other green building certifications. · Previous experience working in the building automation, energy, or environmental sectors. · Familiarity with software-as-a-service (SaaS) solutions, APIs, and cloud integration. Why Join Us? · Be part of an innovative team that is transforming building management by making indoor environments healthier and more energy-efficient. · Work with cutting-edge IoT technologies and an advanced software platform to drive real-world impact on sustainability and building performance. · Competitive compensation package with opportunities for career growth and professional developmentAbout the job Job Title: Accounts Payable Clerk Company: WellStat Location: Oakville, ON Job Type: Full-Time Industry: SaaS & Energy Management Position title: Accounts Payable Clerk ABOUT YOU: You have experience working in accounts payable and administration and have excellent time-management skills. You are enthusiastic and a self-starter. You can demonstrate that you are proactive and can multitask in a fast-paced environment. ABOUT US: WellStat is the leader in real-time, single platform systems to support energy, grid management and wellness. We benefit our clients through cleaner, healthier and more profitable buildings. We provide Demand Response Management and Energy Management, as well as the leading commercial Indoor Air Quality (IAQ) monitoring system through our WellStat product line. WellStat is the first and most widely used commercial all-in-one air quality monitoring system that provides continuous, actionable data to help reduce the unseen risk factors that impact the health and productivity of building occupants. With WellStat, buildings can promote a healthy environment by showcasing safe air quality levels through real-time monitoring and reporting. THE ROLE: We are seeking an Accounts Payable Clerk to join our innovative, fast-growing team. You will be responsible for supporting the daily Accounts Payable operations and providing administrative support. You will be reporting to the VP of Finance. Duties and Responsibilities · Managed the shared inbox and answer promptly in an efficient and professional manner · Maintain and process accounts payable in adherence with company policies · Processing vendor invoices for payment in the accounting system · Monitor and maintain open items in accounts payables, including reconciliation to vendor statements · Communicate with suppliers and internal partners regarding missing documents or information, bank change requests or price variances · Scanning issued checks and maintaining outstanding checks tracker · Providing backup to the AR function, including collections calls and recording customer cash receipts into system as needed · Assisting with month-end activities such as journal entry preparation, reconciliations and financial statement preparation · Preparing purchase orders and track as necessary, order status, items in transit, items received and items returned · Assist with compiling information requests for year-end audit · Receiving, logging, scanning, distributing, and filing physical mail · Provide administrative assistance to accounting team · Assisting with special projects and ad hoc requests QUALIFICATIONS: · Diploma or degree in Business Administration, Accounting, or equivalent is preferred · A minimum of 3 years of accounting related experience is preferred · Experience with NetSuite a strong asset · Strong oral communication and interpersonal skills are required to communicate with various contacts internally and externally, at varying levels within the organization · Strong organizational and time management skills, with the ability to manage multiple priorities in a dynamic and deadline-oriented environment · Proficient in Microsoft Office Suite (Excel, Word, Outlook, and Teams) Pay in Lieu of Benefits: 6% of salary Pension/RRSP Match: Up to 4% of salary Salary: 50,000-60,000 Application Instructions: Please attach a cover letter and resume as a single PDF. Applications submitted without a cover letter will not be considered.

We are seeking a Customer Experience Data Analyst with strong SQL and Google BigQuery capability to join a customer-focused analytics function on an initial 12-month fixed term contract within a regulated financial services environment. This role is suited to a technically strong analyst who enjoys deep-dive analysis, working with complex and sometimes ambiguously structured data, and using insight to directly influence customer experience, service performance, and operational decision-making. You will operate with a high degree of autonomy, taking ownership of data interrogation and insight generation across multiple customer and service data streams. Key Responsibilities * Use advanced SQL (primarily in Google BigQuery) to extract, join and analyse large, complex datasets * Investigate and reconcile multiple, fragmented customer and operational data sources, often with limited documentation * Perform deep-dive analysis into customer journeys, service performance, demand, quality and outcomes * Identify trends, anomalies and root causes impacting customer experience * Translate technical analysis into clear, insight-led narratives and recommendations * Produce analysis to support CX improvement initiatives, service optimisation and transformation activity * Support and enhance dashboards and recurring reporting, ensuring insight accuracy and relevance * Proactively identify data quality issues and opportunities to improve data structure and reporting over the contract period Skills & Experience * Strong, hands-on experience writing complex SQL queries * Proven experience using Google BigQuery or similar cloud data platforms * Background in data analysis, analytics or insight roles, ideally with a customer or service focus * Experience working with large, messy or imperfect datasets * Strong analytical and problem-solving capability with an investigative mindset * Ability to communicate technical findings clearly to non-technical stakeholders * Advanced Excel skills Desirable * Experience in customer experience, service operations or contact centre analytics * Experience building or supporting dashboards using BI tools * Exposure to financial services, fintech or other regulated environments * Experience producing insight for senior or executive audiences Personal Attributes * Highly inquisitive with a strong instinct to follow the data * Comfortable operating with ambiguity and incomplete information * Self-starter who takes ownership end-to-end * Commercially and customer-outcome focused

Class 2 HGV Driver Due to continued growth of the business, we have multiple positions available for either HGV / Cat C / Cat 1 / Class1 or 2 Drivers Newly Qualified Drivers Considered. Candidates must have a CPC and Tacho Card. Join a professional and friendly transport team as a Class 2 HGV Driver, supporting the safe and efficient collection and delivery of non-hazardous waste across London and nearby areas. If you ve also worked in the following roles, we d also like to hear from you: HGV Driver, Class 2 Driver, Skip Driver, Roro Driver, Mini Roro Driver, Dustcart Driver ADDITIONAL TRAINING PROVIDED If you have previous experience as a driving Skip Lorries, Roro s, Mini Roro s or Dustcarts then great. If not, and you re a newly qualified Driver, then we would like to hear from you too as the company will provide full training to get you up to speed. All candidates must be in possession of a current CPC and Tacho Card. SALARY: £38,500 - £47,000 per annum, depending on experience (Discretionary Pay Review after 3 Months) + Weekly Bonus with Weekly Pay + Overtime + Benefits LOCATION: Belvedere, Kent with travelling to sites in London and Surrounds JOB TYPE: Full-Time, Permanent WORKING HOURS: 6am 4pm Monday to Friday and every other Saturday with a 1pm finish JOB OVERVIEW We have a fantastic new job opportunity for a Class 2 HGV Driver to join a professional logistics team responsible for non-hazardous waste collection and recycling. As a Class 2 HGV Driver you will deliver, collect, and exchange containers from customer sites safely and efficiently. Working as a Class 2 HGV Driver will also ensure all vehicle checks and compliance tasks are completed while providing excellent customer service and maintaining a positive, can-do attitude. This is an excellent opportunity to join a growing organisation offering modern, well-maintained vehicles and supportive management. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Class 2 HGV Driver include: • Vehicle Checks: Carry out full and thorough inspections of your vehicle and record them, • Waste Collection: Deliver, collect and exchange containers safely and efficiently at customer sites, • Customer Service: Provide customers with an excellent and professional service, • Compliance: Ensure all driving, safety and company policies are followed, • Teamwork: Work closely with Senior Management and colleagues to achieve operational targets, • Training: Complete required eLearning and CPC training as requested, • Time Management: Maintain punctuality and reliability throughout your working week CANDIDATE REQUIREMENTS • Licence: Hold a valid driving licence, CPC and digital tacho card, • Reliability: Be punctual, self-motivated and committed to high standards, • Attitude: Demonstrate a positive approach and willingness to learn, • Experience: Previous experience driving Skip, Roro or Dustcart vehicles is advantageous but not essential, • Communication: Ability to work professionally with customers and team members BENEFITS • An excellent starting salary with weekly pay, • A discretionary wage review after your three-month probation period ends, • Weekly bonus, • Free parking on site, • Company PPE and Company Phone, • Pension Scheme, • Well maintained vehicles that are no older than 4 years old, • 28 days holiday (including statutory Bank Holidays) HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14055 Full-Time, Permanent Driving Jobs, Careers and Vacancies. Find a new job and work in Belvedere, Kent. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ

18 month contract Fully remote Description Critical Situation Manager required to join a team that leads the response to high priority customer escalations/incidents. The team operates globally, ensuring consistent, high quality management of business critical incidents for strategic enterprise customers. The role ensures rapid resolution, maintains executive level communication, and contributes to continuous improvement of the global critical situations process. This position requires excellence in communication, stakeholder management, and cross team coordination. Candidates must be citizens of the UK, USA, Canada, Australia, or New Zealand and must be based in the UK. Key Responsibilities Critical Situation Ownership Lead and manage critical customer escalations, ensuring adherence to the critical situations process. Drive timely, accurate communication and provide clear incident ownership. Coordinate technical and non technical teams to accelerate issue resolution. Visibility & Escalation Management Provide internal visibility for complex, mission critical, or politically sensitive incidents. Identify systemic issues and escalate them to the appropriate engineering, process, or leadership groups. Cross Group Communication & Leadership Engage confidently with customer and partner stakeholders, including senior executives. Mentor internal support teams to ensure consistent, high quality execution of the critical situations process. Required Experience, Skills and Qualifications Strong written and verbal communication skills. Demonstrated Experience in a customer facing or escalation focused role. A background in incident management, customer success and or service delivery. Strong problem solving, negotiation, and stakeholder management abilities. Ability to communicate assertively and effectively across all management levels. Proven Experience managing complex escalations across multiple teams. Strong collaboration skills with the ability to influence across functions. Highly organized, action oriented, and capable of driving critical issues to resolution. Broad understanding of Microsoft technologies (deep technical expertise not required). Skills • Incident management, • Major incident, • Azure, • Windows Location: London, United Kingdom Rate/Salary: .00 GBP Yearly Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Locations: Frankfurt | London | Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager – BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team’s performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager – BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT • Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context, • Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios, • Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility, • Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact, • Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members, • Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment, • Staying current in your topic and forward thinking with regards to market trends, • Working autonomously, understanding nuances and hierarchies in the operating environment, • Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring • Bachelor's degree (or equivalent) required, • 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred, • In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance, • Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities, • Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment, • Experience in preparing documentation and reports for senior management, auditors, and regulators, • Awareness and some experience using Artificial Intelligence in Credit Risk management, • Fluency in English and German; added extra if fluent in any or all of these: Spanish, Italian, • Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience, • Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment, • Solid commercial acumen Who You'll Work With As a Senior Manager – BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n BCG is an E - Verify Employer. Click here for more information on E-Verify.

Our client is an International IT Service Provider who requires an experienced Data Centre Engineer to support one of their key customers in London. START: ASAP END: 31/12/2026 RATE: £25.77 PER HOUR (INSIDE IR35) • Working on a shift rota:, • Early - 07:00 to 14:30, • Late - 14:30 to 22:00, • Week night - 22:00 - 07:00, • Weekend day - 07:00 - 19:00, • Weekend night - 19:00 - 07:00, • Break fix server engineer working on HP, Dell and IBM Servers, Server provisioning, Rack, stack and configure Servers., • Support Trainee DC Engineers when required., • Troubleshoot hardware faults and arrange replacements., • Install and decommission redundant equipment., • Provide expert hardware support., • Responsible for proactive updating of customer and resolution of service., • Co-operate and work closely with all members of the support team to ensure efficient, productive and high quality technical support and customer service to customers within the live Data Centre., • Liaise with onsite support engineers and within other sites., • Manage all incoming calls, emails to the data centre support function., • Liaise with third party suppliers to report and escalate customer problems., • Respond to customers within agreed SLA., • Follow escalation processes; tickets to support management and other teams as required. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Do you want to be part of something special? Morela is representing a high-growth start-up redefining IT Operations, led by a serial entrepreneur with a proven track record of building successful businesses. This is your chance to join a team breaking the mould in enterprise service delivery and shaping the future of IT Operations from the ground up. We're looking for a Technical Observability Consultant who thrives in complex enterprise environments and enjoys working directly with customers. This is a highly client-facing role where you'll confidently stand in front of the business, articulate value, and help sell observability-led solutions, while also having the technical depth to design and deliver them. You will design, implement, and optimise IT Operations solutions across Observability, AIOps, and ITSM, helping clients adopt best practices in Event Management and OpenTelemetry. Acting as a trusted advisor, you'll bridge technology and business strategy, translating complex technical concepts into clear outcomes for stakeholders, and guiding customers through their observability journey end-to-end. You'll also contribute to the development of frameworks, accelerators, and methodologies that define how the company delivers its services. Skills & Experience: * 5+ years' experience in IT Operations, consulting, or related technical roles * Strong hands-on experience with observability platforms such as Dynatrace, AppDynamics, Datadog * Experience with AIOps/ITSM tools including BigPanda, Splunk ITSM, ServiceNow, or equivalent * Solid expertise in Event Management and OpenTelemetry * Strong understanding of ITSM/ITIL frameworks and Enterprise Architecture principles * Proven experience delivering and presenting solutions to large enterprise clients * Comfortable leading customer conversations, standing up solutions, and articulating value to both technical and non-technical stakeholders * Ability to bridge deep technical delivery with commercial and business outcomes * Excellent communication, problem-solving, and stakeholder management skills Compensation & Benefits: * Base salary: £80,000 - £100,000 (depending on experience) * Annual performance bonus * 25 days' annual leave plus bank holidays * Hybrid working with flexibility around client engagements * Opportunity to work on innovative, high-impact projects within a fast-growing start-up If you're passionate about Observability, enjoy working directly with customers, and want to help shape how modern IT Operations solutions are sold and delivered, this is the role for you. You can email me directly at (see below)

About the company A reputable and growing fintech firm with a strong track record and a leadership team known for investing in and supporting their people. The company offers extensive training and clear opportunities to shape your long-term career across different business areas. Role overview This is an entry-level position for someone keen to start a career in fintech in a client-facing role. You will provide high-quality customer care to a range of clients, using your German and English language skills to support the wider team and ensure an excellent client experience. Key responsibilities • Act as a first point of contact for clients, responding to queries in a professional and timely manner, • Handle inbound calls and other communications in German, then relay and document information in English for non-German-speaking colleagues, • Translate client needs and queries clearly and accurately between German and English, • Build strong relationships with clients by providing friendly, efficient, and solution-focused support, • Work closely with internal teams (such as Sales, Recoveries, and Analytics) to resolve issues and follow up on client requests, • Maintain accurate records of client interactions and help identify recurring issues or process improvements, • Contribute to a positive, collaborative team culture in a fast-paced office environment Skills and experience • Fluency in German and English (spoken and written), • Proficient in Excel, • Strong communication and interpersonal skills, • Customer-focused mindset with a professional and friendly manner, • Ability to multitask, prioritise, and stay organised in a busy environment, • Eagerness to learn about fintech products and services, • No prior fintech experience required; any customer service experience is a plus Development and progression • Comprehensive training provided, with ongoing learning and development support, • Clear opportunities to progress into areas such as: Sales, Recoveries/collections, Analytics and other operational functions, • Support to “mould” your career path according to your strengths and interests Benefits • £33,000 base salary, • Vitality healthcare, • Pension scheme, • Season ticket loan, • Food provided in the office, including catered Friday lunches This role is ideal for a German-speaking candidate who wants to break into the fintech industry, develop strong commercial and client-facing skills, and grow within a supportive, people-focused business.

About the Company A high-growth, PE-backed, quick-service retail / grocery brand with a strong presence through the UK and parts of Europe. This business is renowned for delicious fresh food that makes it a top choice for healthy eating. They have ambitious plans for continued global growth utilising best-in-class food, latest technology, innovation, and their talented workforce. About the Role Reports to the Head of Procurement & Supply Chain and plays a critical role delivering strategic and commercial leadership to the group. Provides key leadership to ensure that the function enables the business to grow through delivering category strategies that help manage risk and drive value for the business and franchise and supply partners. This role is accountable for the procurement and supply chain of core food, beverage and non-food categories through the creation and implementation of category strategies. The Procurement Manager will need to have strong commercial experience and skills in Food Service and/or Food Retail – with the capability to manage a multi-million pound spend, along with expert stakeholder management skills and a self-starter mindset. Sourcing and selection from international supply partners experience is key for this role. You will be able to demonstrate a strong negotiation and high-level analytical problem-solving business skills. Meeting with supply and distribution partners, negotiating terms, maintaining great service levels and managing relationships. Responsibilities Strategic Procurement Leadership: Develop and implement category strategies for food, beverage, and non-food items to drive business growth and manage risk across UK and international markets. Stakeholder Management: Build and maintain strong relationships with supply partners and internal teams, ensuring alignment on goals and operational needs. Negotiation and Problem-Solving: Demonstrate exceptional negotiation skills and analytical problem-solving abilities to optimise procurement processes and achieve cost efficiencies. Market Awareness: Stay updated on market trends and commodity information to inform procurement decisions and enhance product offerings. Cross-Functional Collaboration: Work collaboratively across departments to support the company’s growth strategy and drive continuous improvement in supply chain performance. Core Responsibilities Active role in creating and delivering strategy that allows the business to beat its sustainability targets with supply and distribution partners. Accountable for the Procurement and Supply Chain of selected categories (experience and development dependant) across the UK & International markets through creation and timely implementation of Category Strategies. You will report to the Head of Procurement & Supply Chain and as a key member of the team you will strive to deliver the business’s growth strategy and the goals in support of the development of best-in-class performance and facilities. Adopt a Continuous improvement culture to engage with Global Partners & SC leads to create value, cost improvement and efficiencies in everything you do You will continually investigate and recommend new and comparable materials, techniques, etc. that may increase profitability, productivity and effectiveness. Keeping abreast of market trends and commodity information is an essential part of this role. Qualifications -Ability to demonstrate a broad experience of product types and processes is essential. -External Procurement skills such as CIPS advantageous but not essential. -Relevant commercial experience in procurement position preferably £100m+ in size -Able to draw on previous relevant experience of successfully managing and negotiating with -supply partners in the UK and Internationally. -Continually demonstrating strong negotiating performance and cross functional problem solving. -Ability to understand and appreciate technical issues associated your categories to always ensure adherence and commercialise them. -Ability to work in a team environment to achieve service, revenue, profit and growth targets. -Enjoy working as part of a team, with the ability to work cross-functionally. -Always be pragmatic, thoughtful and customer driven. Pay range and compensation package £65k- £70k + 25% annual bonus + benefits

About Us Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style. The Role As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Working cross-collaboratively with web development and ecommerce teams, you will oversee the coordination, planning, and execution of all technical implementations, platform enhancements, and third-party integrations. Project & Delivery Management • Manage the end-to-end delivery of ecommerce projects, including new features, platform improvements, integrations, and system upgrades, ensuring alignment with business priorities., • Monitor progress and proactively identify risks, issues, and dependencies to keep projects on schedule., • Maintain clear documentation, roadmaps, and implementation plans for all digital initiatives. Cross-Functional Collaboration • Serve as the primary liaison between ecommerce, web development, design, content, merchandising, and external development partners., • Partner with the Ecommerce team to ensure strong governance, accurate reporting and clear communication across delivery steams., • Facilitate regular project meetings, sprint planning, and monthly/weekly service review sessions to drive consistent communication and accountability. Quality Assurance & Operational Excellence • Oversee testing, QA processes, and validation of all site releases to ensure accuracy, performance, and brand consistency., • Ensure integrations—such as payment gateways, fulfilment partners, customer service tools, analytics, and CRM systems., • Maintain high operational reliability by reviewing issues, troubleshooting platform problems, and coordinating swift resolutions., • Commercially aware, with a good understanding of contract management and profitability analysis. Stakeholder Communication • Provide clear, structured updates on project status, risks, and next steps to senior stakeholders., • Support business teams with training, documentation, and guidance on new tools and processes., • Translate business requirements into actionable technical briefs, ensuring clarity for all contributors (including a non-technical audience) Skills & Experience • Proven experience in service delivery management, or similar experience in project management., • In depth knowledge of IT infrastructure, networks, and emerging technologies, • Solid understanding of the Cloud, ecommerce platforms, digital transformation, development workflows, and integration processes., • Excellent communication skills and ability to translate technical concepts into business language and influence senior stakeholders., • Highly organised, detail-driven, and comfortable managing multiple projects simultaneously., • A passion for elevating the digital presence of a premium, heritage-driven brand.

Analytics Manager – Property & Financial Services • London (Hybrid) - two days a week on site in Central London, • £80,000-£90,000 (doe) Are you passionate about using data to solve real-world problems and deliver meaningful insights? Do you thrive at the intersection of analytics, product, and client strategy? If so, we’d love to hear from you. We’re looking for an Analytics Manager with strong technical and consultancy experience to help drive innovation and value across the UK property and financial services sectors. You'll lead a talented team of analysts, shape analytical strategy, and work closely with clients, product, and commercial teams to bring data to life. What you’ll be doing: • Leading and mentoring a high-performing team of data analysts and consultants, • Overseeing delivery of advanced analytics solutions across financial services and property data products, • Acting as a key contact for clients—translating their needs into impactful, data-driven solutions, • Providing analytical support in pre-sales, helping turn opportunities into outcomes, • Working alongside product teams to develop and evolve market-leading solutions, • Driving customer success through tailored insight, storytelling, and actionable intelligence About you: • Deep understanding of the mortgage or property domain—or the ability to ramp up fast, • Proven experience leading analytics teams and delivering commercial value from data, • A confident communicator who enjoys presenting to both technical and non-technical stakeholders, • Strong technical toolkit: SQL and Excel required; Python a plus, • Comfortable in a fast-paced environment with a blend of strategy, hands-on analytics, and client engagement, • Background in consulting or financial services is highly valued You’ll bring: • Experience managing and mentoring analysts or consultants, • A problem-solving mindset with a sharp eye for identifying client opportunities through data, • Fluency in data storytelling, data visualisation, and analytical thinking, • A degree in a relevant subject (e.g. maths, stats, economics, computer science) or equivalent experience Bonus points for: • Direct experience in property or mortgage markets, • Prior work with AVMs, lending analytics, or housing market data, • A strong interest in the intersection of data, technology and financial services Benefits that support your lifestyle: • 25 days annual leave (plus extra days for length of service), • Holiday flexibility: Roll over unused days or buy up to 5 extra, • End-of-year office closure — more time to relax over the holidays, • Summer Fridays: 4pm finishes during summer months, • Free breakfast and regular office socials, • £50 gift voucher when you move home, • Parental coaching and enhanced parental benefits, • Dependants leave – 3 paid days annually, • Fertility support, • Professional development opportunities, • Good deed day and payroll giving scheme This is an exciting opportunity to join a well-established team at the forefront of data innovation in the property and lending space. If you're motivated by real impact, autonomy, and working with smart, collaborative people — this is for you.

Title: Part Time Style Advisor 3/4 days per week Including some weekends. Reports to: Store Manager Location: Marylebone Store The Style Advisor is a brand ambassador who represents the brand through exceptional service, in-depth product knowledge, and genuine customer connection. They are accountable for delivering an outstanding customer experience, building lasting relationships, and driving commercial results, all while upholding operational excellence and brand standards. Style Advisors inspire confidence in both customers and colleagues, contribute to a collaborative and professional team culture, and play a key role in the success of the store. They are expected to consistently uphold the brand’s values in every interaction, ensuring these are reflected in service, conduct, and presentation. They are also required to stay up to date with product knowledge, fashion trends, and company communications to deliver excellent service and support smooth store operations. Key Responsibilities Customer Experience • Act as a brand ambassador, creating a welcoming and inclusive atmosphere in store., • Build strong relationships with new and existing customers to encourage loyalty., • Enhance interactions through CRM tools and clienteling platforms to personalise service., • Deliver the brand service ceremony in every interaction., • Consistently exceed customer expectations by going the extra mile to ensure customer needs are met., • Drive sales and achieve KPIs through personalised service and styling advice., • Stay informed on product knowledge, collections, and fashion trends to engage customers with authenticity., • Share customer insights and product feedback with management to support commercial performance., • Follow all operational policies and procedures, raising risks or non-compliance as needed., • Maintain store presentation and visual standards in line with brand guidelines., • Ensure back-of-house areas meet company standards for efficiency and compliance., • Use company systems and operational tools to stay informed and up to date., • Act as a reliable team player, contributing to a positive, collaborative culture., • Uphold professionalism at all times in conduct and presentation., • Participate actively in training, development, and team meetings., • Adapt to meet the evolving needs of the business. The Candidate • Passionate about fashion, styling, and delivering excellent customer service., • Customer-focused, with the ability to build trust and rapport., • A supportive team player who thrives in a collaborative environment., • Professional and detail oriented., • Commercially aware and motivated to achieve results., • Digitally confident, with the ability to use CRM, POS, and operational tools effectively., • Adaptable and agile in a fast-paced retail environment., • Minimum 1 year of experience in a similar customer-facing retail role., • Flexible to work shifts, including weekends, evenings, and public holidays.

Humanoid is the first AI and robotics company in the UK, creating the world’s most advanced, reliable, commercially scalable, and safe humanoid robots. Our first humanoid robot HMND 01 is a next-gen labour automation unit, providing highly efficient services across various use cases, starting with industrial applications. Our Mission At Humanoid we strive to create the world’s leading, commercially scalable, safe, and advanced humanoid robots that seamlessly integrate into daily life and amplify human capacity. Vision In a world where artificial intelligence opens up new horizons, our faith in its potential unveils a new outlook where, together, humans and machines build a new future filled with knowledge, inspiration, and incredible discoveries. The development of a functional humanoid robot underpins an era of abundance and well-being where poverty will disappear, and people will be able to choose what they want to do. We believe that providing a universal basic income will eventually be a true evolution of our civilization. Solution As the demands on our built environment rise, labour shortages loom. With the world’s workforce increasingly moving away from undesirable tasks, the manufacturing, construction, and logistics industries critical to our daily lives are left exposed. By deploying our general-purpose humanoid robots in environments deemed hazardous or monotonous, we envision a future where human well-being is safeguarded while closing the gaps in critical global labour needs. About The Role As Robotics Fleet Manager, your north star is uptime: making sure every robot is either operating, allocated, or being actively restored to service. You’ll maintain detailed visibility into the health, configuration, and readiness of each unit in our prototype robot fleet, and ensure structured allocation across teams and functions. This is a fast-moving, hands-on operational role that requires close collaboration with hardware and software engineering, AI/data teams, validation and test, product deployment, and executive stakeholders. You will define internal allocation workflows, run operational meetings, and ensure robots are deployed where they deliver the most value. You will also define scalable systems, processes, and tracking infrastructure to support future growth as we move from internal fleets to customer-facing deployments. What You’ll Do Fleet Uptime & Readiness • Maintain live operational status of all Alpha and Beta robots, including known issues, usage limits, and repair status, • Track configuration, software updates, hardware revisions, and test coverage per unit, • Proactively drive recovery and repair efforts to maximise fleet uptime, • Own robot allocation across engineering (V&V, reliability), AI/data collection, product (demo/POC), and operational repair loops, • Develop and maintain clear scheduling and prioritisation workflows for high-value use of limited fleet assets, • Build and manage the operational infrastructure for internal fleet management:, • Tracking tools, dashboards, allocation boards, and utilisation logs, • Regular fleet review cadences with engineering, data, and product teams, • Work closely with engineering leads to understand testing requirements, upgrade windows, root-cause analysis, and hardware/software dependencies, • Collaborate with AI and data teams to plan robot time for data collection workflows, • Partner with product and executive teams to support internal demos, customer pilots, and investor showcases, • Interface with repair, diagnostics, and service engineering to manage issue triage and root cause cycles We’re Looking For • 5+ years in operations, test engineering, hardware logistics, or fleet management roles—preferably in robotics, automotive, or aerospace, • Strong hands-on familiarity with complex electromechanical systems and basic debugging workflows, • Proven success managing the health and allocation of a limited, high-value equipment pool across multiple teams, • Highly structured and data-driven, with a bias for visibility, action, and accountability, • Comfortable in a fast-paced, rapidly evolving environment with changing priorities, • Exceptional cross-functional communicator with a service mindset and high reliability What We Offer • Competitive salary plus participation in our Stock Option Plan, • Paid vacation with adjustments based on your location to comply with local labor laws, • Travel opportunities to our Boston and Vancouver offices, • Office perks: free lunches, • Freedom to influence the product and own key initiatives, • Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics, • Startup culture prioritising speed, transparency, and minimal bureaucracy.

Generali is one of the largest global insurance and asset management providers. Established in 1831, it is present in 50 countries in the world the Generali Group is one of the most significant players in the global insurance and the asset management industry. Generali supports each firm to innovate and grow with full investment autonomy ensuring they are set up to develop sustainable and innovative solutions. With the stability of Generali Group backing, the platform enables investors to access distinctive strategies and experts' insights. GEB is a global Employee Benefits platform that helps Multinational Corporates succeed by protecting and enhancing the physical, emotional & financial wellbeing of their human capital. Driven by customer service, innovation, and operational excellence, GEB is built on an ecosystem of partnerships to support clients on their Environmental, Social & Governance journey. Its presence is truly global (127 countries) and reliable thanks to 136 trusted local Network Partners, who enable the provision of focused expertise and support to 298 Lifecycle Pooling coordinated multinational programmes, 324 other global solutions and 62 Captive programmes, with a premium volume of €1.643 billion (YE 2024 figures). For more information, please visit our website We are looking for an Account Executive to strengthen our Commercial team in the UK. The incumbent will be responsible for supporting the Global Client Leader in maintaining, developing and expanding the relationship with the existing clients in order to ensure long-term sustainable growth and profitability. And will also support Business Development Managers in their activities when required, e.g. preparation of RFP response. Main responsibilities (non-exhaustive list): • Responsible for handling a portfolio of clients day-to-day, supporting the entire lifecycle of the client relationship from RFP to renewal., • Cultivate and manage the client relationship at multiple levels with the aim of delivering best in class experience, e.g. providing detailed product information, responding to all client inquiries, proactively addressing their issues…., • Support a qualitative delivery and analysis of the consolidated program reports, working with technical staff and product specialists where required to address client expectations., • Responsible for value delivery to client including preparation of meetings, renewals, quotations and other commercial activities., • Develop and maintain a detailed knowledge base of main GEB features and products with the aim of supporting upselling., • Liaise and cultivate strong interactions with local insurers, brokers, consultants in relation to clients, recognizing the value they bring to our clients., • Build strong relationship with clients, internal departments and external stakeholders in order to achieve sales goals., • Illustrate to third parties local and international quotations;, • Attend meetings with clients, prospects, brokers and consultants as required., • Be involved on specific cross-department and cross-Regional Offices projects., • Conduct all sales activities with the highest degree of professionalism and integrity The above list is not limitative and may be amended/adapted at any time by the Employer, at its own discretion, in accordance with the business needs. Desirable skills & competencies and background: • Willingness to work with tight deadlines in a multicultural environment, • Ability to work on and switch from several tasks / clients / projects at the same time / in the same day, • Ability to develop and maintain effective business relationships with several correspondents within the network, the clients’ and the intermediaries’ organizations, • Literacy in Excel, PowerPoint, Word and possibly other common computer programs, • 2 years of experience in a similar role would be an asset, • Knowledge of employee benefits and previous experience in an international environment is a plus, • Fluent in English, any other language would be considered an asset (especially Italian and/or French and/or German) This recruitment deals with a permanent and full-time position, based in London, UK. We offer an hybrid working pattern and all relevant details will be shared during the interview process. Generali Employee Benefits’ commitment for recruiting: Generali Employee Benefits is committed to promote equal opportunities in employment. Candidates will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. At Generali, we believe that it is our differences that make the difference. At the heart of everything we do, we value the fact that we are all human beings, unique in our own ways, bringing different cultures, lifestyles, mindsets, and preferences. Our commitment is to leverage this Diversity to create long-term value, to be innovative, sustainable, to make the difference for our people, our clients, our partners as well as our communities. We strive to promote a culture where D&I is embedded in how we work and do business every day. All of us around the world are taking actions every day to create an inclusive and accessible workplace, where every person feels empowered to take ownership, to challenge biases and lead the transformation with a human touch. Generali Employee Benefits endeavours to contact candidates within 21 days of application. However, if you do not hear back after 3 weeks then please assume on this occasion, unfortunately, you have not been successful. Personal data collected will be strictly used for recruitment purpose only. All unsuccessful applications will be destroyed max. 3 months after this recruitment campaign closing. For information about our Applicant privacy notice, please visit our website.

This is a crucial role within the Engineering leadership team and is the key link to the company Risk, Safety and Compliance team. The Quality Manager will ensure the department has robust standards and ensures standards are being adhered to. This role oversees all quality assurance and control processes, drives continuous improvement initiatives, and ensures compliance with relevant internal, regulatory, customer, and industry standards. QUALIFICATIONS & EXPERIENCE • Lead Auditor or Quality Management certification (ISO 9001, 14001) preferred., • Extensive technical knowledge, with a transport background., • Minimum 3 years’ experience in a quality or compliance management role within the maritime or transport sector., • Experienced in regulatory environments, setting standards and conducting audits., • Relevant experience of working in high pressure environments whilst maintaining high levels of safety and maintenance practices., • Familiarisation with the management of ISM compliance., • Familiarisation with the IMO High Speed Craft Code., • Previous experience and knowledge working to ISO 9001, 14001 and OHSAS18001 standards. KEY RESPONSIBILITIES • Adhere to all Health and Safety regulations, including best working practices and housekeeping for a heavy engineering environment., • Produce regular reports and key performance indicators (KPIs) on quality, safety performance, and compliance., • Create standard checklists for Engineers to follow to ensure there is a UBTC standard to completing tasks., • Develop, document, and maintain processes, procedures, and guidelines to ensure adherence to safety and quality standards across all engineering activities., • Ensure compliance with applicable maritime regulations, including MCA legislation, Port of London Authority (PLA) requirements, and International Safety Management (ISM) Code., • Ensure the department is ready for any external audits at any time, including but not limited to the annual DOC audit, ensuring consistent, year round compliance., • Ensure compliance of Tools and Equipment (T&E) is maintained in all our Engineering facilities., • Conduct internal audits, prepare corrective and preventative action plans as needed., • Lead investigations into service disruptions, incidents, and non-conformances; identify root causes and drive corrective and preventive actions to fully close out the issue in a timely manner within our SMS., • Create Safe Systems of Work (SSOW) for tasks regularly completed within department., • Create and /or review Risk Assessments (RA) for tasks undertaken within the department, working with others in the department to ensure implementation., • Assist in developing and maintaining effective team work within departments, ensuring that there is always a safety and customer centric focus embedded in all aspects of work., • Develop and deliver training to staff on quality standards, safety awareness, and operational best practices., • Identify barriers to change and find ways to create solutions to enable change to take place., • Develop and maintain parts quality standards, ensuring all components meet engineering specifications, regulatory requirements, and customer expectations., • Oversee Engineering Environmental quality assurance processes to ensure compliance with ISO 14001 standards and company sustainability objectives., • Continuously seek ways to improve personal, team, business processes, environmental standards and overall business performance with a focus on safety, quality and customer experience, • Undertake any other relevant duties or reasonable request as requested by the HOD and any member of the senior management team. BEHAVIOURAL COMPETENCIES: • Strong technical understanding of maritime systems and standards., • Analytical and detail-oriented approach to problem-solving., • High attention to detail and strong organisational skills., • Excellent communication and stakeholder management., • Strong teamworking and influencing skills., • Commitment to safety, compliance, and continuous improvement., • Performs under pressure., • Self starter LOCATION AND TRAVEL This role is based in London (Trinity Buoy Wharf and Tilbury dock) with occasional travel to other facilities within our network, key suppliers and shipyards.

Core Account Manager - Software Dev Sales £32k Base + £12k OTE (£44k Y1) - Full Training - Relationship Management Looking to grow your career in tech while working with some of the world’s biggest brands? This role gives you the chance to do exactly that. You’ll be joining a company whose software is deeply embedded across global developer teams, relied on by major enterprises, and consistently renewed year after year. With a new wave of product development and customer growth, we’re expanding our Core Account Management team to support and nurture long‑term customer relationships. This is a role for someone who loves building rapport, enjoys organised pipeline management, and wants to build commercial confidence in a supportive, non‑corporate environment. What You’ll Do • Manage and support a high‑volume portfolio of existing customer accounts, • Guide customers through renewal cycles and ensure contracts stay on track, • Spot opportunities for upsell and expansion through frequent, value‑led conversations, • Build relationships with technical and commercial stakeholders, • Maintain accurate activity records and forecasts in Salesforce, • Work closely with Sales, Operations, Legal, and Product to deliver a smooth experience, • Keep your territory plan and account maps up to date What You’ll Bring • Warm, clear communication style, • Strong organisational skills and attention to detail, • Ability to manage priorities across a busy account portfolio, • Confidence in speaking with customers regularly, • Curiosity about software and how customers use it, • A collaborative, supportive attitude, • Experience in customer service, admin, sales support or account coordination is useful - but mindset matters most What You’ll Get • £32k base + £12k OTE (uncapped), • Full onboarding and continuous customer success / account management training, • The chance to work with global enterprise clients from day one, • A friendly, non‑corporate culture that values people and ideas, • Clear progression into senior account management, customer success, or commercial roles, • A stable, growing business with huge momentum thanks to a loyal customer base and expanding product suite Why You’ll Love This Role You’re not chasing cold prospects or grinding through outbound targets. You’re supporting customers who already use - and genuinely value - the product. Your role is to guide them, support them, and help them get more from the tools they depend on every day. If you want a stable, people‑focused tech role with development, progression, and a clear path upwards - apply now. We welcome applications from individuals of all backgrounds and experiences.

Energy Commercial Analyst London / Hybrid Company Overview Our client is a well-established and fast-growing company in the renewable energy sector. They deliver a market-leading solution for mid-sized commercial and industrial customers by financing, building, and operating on-site generation assets and acting as the site’s sole electricity supplier. Continued growth has created the need to strengthen their commercial and financial modelling capability. The Role We are looking for a Renewable Energy Analyst / Techno-Economic Modeler with experience in the sizing and commercial evaluation of behind-the-meter energy systems such as solar PV, battery storage, wind, and EV charging. The role sits within the commercial design function and focuses on assessing customer sites, modelling optimal on-site energy solutions, and developing clear financial business cases to support sales and project development. Key Responsibilities • Define and communicate financial model inputs to sales teams and customers, • Assess site suitability for solar PV and wind installations using industry-standard tools, • Model and optimise behind-the-meter system sizing, considering site constraints, component costs, and available revenue and cost-avoidance streams, • Develop financial business cases and Electricity-as-a-Service tariff proposals using multi-year NPV and IRR models, • Refine site assessments in later sales stages alongside engineers and project managers, • Track energy market developments and identify commercial opportunities, • Maintain and improve techno-economic and financial models Candidate Profile The ideal candidate has a good understanding of the energy transition and the commercial value of combining solar PV and battery storage behind the meter. Familiarity with revenue streams such as wholesale markets, peak avoidance, non-commodity cost savings, capacity markets, and electricity tariffs is beneficial. A strong grounding in financial modelling is essential. Advanced Excel skills are required, with experience in Python or MATLAB considered a plus. Skills and Attributes • Strong numerical and analytical skills, • Logical, structured approach to problem-solving, • Comfortable working with financial models and data, • Detail-oriented and commercially minded, • Motivated, proactive, and keen to develop in a fast-growing business, • Confident using modern tools, including AI, to standardise and improve outputs

JOB OPPORTUNITY: TECHNICAL ACCOUNT MANAGER - LONDON AV Position: Technical Account Manager Location: Head Office, London Company: Ambien Group Ltd About Us Ambien is a leading provider of audio-visual solutions. We specialise in delivering high-quality AV services for a variety of large events, exhibitions, film shoots and clients. Our team is dedicated to innovation, excellence and outstanding client service. Visit our dedicated websites , , . Job Description We are seeking an experienced and client-focused Technical Account Manager to join our dynamic London AV team. Based at our head office in London, you will liaise with incoming leads, determine the correct AV solution required and send quotations to new and existing clients. Using our systems, you will manage and develop both new and designated client accounts. Additionally, you will actively work to grow your own portfolio of business, ensuring our clients receive exceptional service and support. Key Responsibilities • AV solutions: By asking non-technical questions, collate the necessary information from our varying clients and their events and provide tailored AV solutions with estimates and official quotations in a timely manner, • Client Management: Maintain and nurture relationships with clients, ensuring their needs are met and expectations exceeded, ultimately expanding our portfolio and contributing to the company’s growth., • Project Coordination: Collaborate with internal teams to ensure seamless delivery of AV solutions for client events., • Communication: Serve as the primary point of contact for your clients, providing timely and effective communication., • Problem Solving: Address any issues that arise with a proactive and solutions-oriented approach., • Client Service Excellence: Ensure a high level of client satisfaction by delivering tailored solutions and maintaining a client-first attitude. Ideal Candidate Profile • Industry Experience: Proven experience in managing client portfolios within the AV and events industry., • Technical Knowledge: Must have previous knowledge in the AV / audio-visual and events industry. Must be technically minded and understand the products and services we offer. Ideal Skills • Outstanding organisation and communication skills., • Ability to work well under pressure and manage multiple tasks., • Flexible and proactive with a can-do attitude., • Team Player: Ability to work collaboratively within a team to deliver exceptional client service., • Customer Focused: Strong commitment to understanding and meeting client needs. What We Offer • Competitive Salary: Reflective of your experience and expertise., • Perks: Company pension, birthday off every year and company events., • Dynamic Work Environment: A supportive and collaborative team culture., • Innovative Projects: Work with cutting-edge AV technology on a variety of exciting projects. How to Apply If you are an experienced Technical Account Manager or a client oriented Technician who now wishes to have a more office based role, with a passion for the AV industry and a commitment to exceptional client service, we would love to hear from you. Please apply to this position or send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to . Ambien is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help us continue to deliver outstanding AV solutions to our clients!

About the Company Essendi is looking for an HRIS Officer for a period of up to 12 months fixed term contract to join our HR team. You will be part of the Hammersmith Support office team of 70 people and also part of the wider team of our hotels. About the Role As an HRIS Officer, you will play a vital role in assisting with the management of HRIS processes and queries from start to finish. The HRIS Officer will report to the HR Manager and work closely with our Senior HR & Benefits Advisor. You will work to resolve issues and escalate to the Senior HR & Benefits Advisor where necessary. This position would suit an organised, competent and committed individual with a can-do and solution-oriented attitude which is maintained under pressure. You will be confident and resilient, flexible with strong attention to detail whilst being a supportive team player. This role would best suit someone with excellent interpersonal skills who can confidently liaise with internal and external stakeholders. Responsibilities • Manage the data cleanse process for the UK workforce., • Review and manage all data/transactions submitted by the hotels to ensure its accuracy and compliance before it is submitted to the payroll interface., • Liaise with the Corporate office in Paris and external Project Consultants on the system development as needed., • Work closely with the various stakeholders to ensure that the HR, Payroll, Resourcing and L&D modules are functioning as expected., • Assist with reviewing and documenting processes undertaken within HR & Payroll and making recommendations for their development., • Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by analysing data., • Assist in delivering systems administration and maintain and provide user support for the Human Resources Information System., • Deal with systems queries and process requests in relation to problem solving, systems configuration and technical faults., • Maintain and support users through a helpdesk service for employee/manager self-service., • Produce the necessary communication to address global changes/issues impacting users., • Design user guides for end users as needed., • Provide system training to HR and non-HR users., • Actively seek opportunities to learn new skills and develop expertise that would contribute to the effective delivery of the role. Required Skills • HRIS Platforms Expertise with experience with systems like, Oracle HCM, ADP, or similar., • Database Management and understanding of data structures, queries, and reporting tools., • System Configuration understanding, experience with workflows, permissions, and integrations., • Data Privacy & Compliance: GDPR and HR data security standards., • Employee Lifecycle Management, understanding onboarding, offboarding, and record keeping., • Data Accuracy & Integrity to ensure clean and reliable HR data., • Identifying and resolving system issues quickly., • Streamlining HR workflows using technology., • Stakeholder Management as will be working with HR teams, GMs, IT., • Training & Support by educating GMs and HR staff on system usage., • Creating user guides and process documentation as needed., • Attention to Detail, • Time Management, • Adaptability (especially during system upgrades or migrations)

The Company This ambitious business take pride in their delicious range of chilled and frozen products, supplying retail and food service customers across the UK, Europe and globally. Growing fast they are looking to add to their talented NPD team with a Senior Product Developer. The Role Reporting to the General Manager, you’ll be joining a small NPD team and will be responsible for the end-to-end development of exciting new food products - ensuring each concept is not only innovative but commercially in line with product briefs and market insights. This is a broad role where you’ll be working with the overseas R&D team to transform customer briefs into viable production possible products. You’ll take ownership of all stages in the product lifecycle, manage project critical paths and collaborate with technical, ops and procurement teams to ensure quality, innovation and compliance are achieved on the exceptional new products that will adorn the retailer shelves. You’ll also be involved in packaging improvement, artwork sign off and post-launch reviews. A key part of your role will be forging lasting customer relationships to understand project aspirations and transform these briefs into on-trend and on-time concepts. The Candidate We are seeking an ambitious, creative and capable Product Developer looking to step up into broad role within a growing business. You’ll have experience ideally within chilled or frozen categories for branded or retail own-brand products. You’ll relish the chance to be involved in every facet of NPD and EPD. Ideally you will have a food degree too. We’re also looking for exceptional communication skills, as you’ll be retailer facing, and managing projects with internal internation teams to launch products quickly and successfully. You must have excellent communication and organisation skills coupled with the ability and enthusiasm to learn quickly and get started on new projects. You will have an amazing understanding of food trends, ingredients, and seasonality which you can use to revamp recipes as well as conjure up new delights. This is an exciting role where frequent travel will be involved across the UK, EU and to SE Asia. So, if you’re currently a Product Developer looking to grow and thrive in a pacey new environment with lots of customer contact, then this could be the role for you! Apply now or call 0345 2600 737 / 07700 137 110 for a confidential chat. Ref: L6897 Due to the large number of applications our opportunities attract, it sometimes takes us time to thoroughly review and consider them all. We endeavour to respond to every application within 5 working days, however if you have not heard from us within this timeframe, we are sorry to say your application for the role has not been successful. To support you in showcasing your best self, we make sure that any necessary accommodations, whether physical or non-physical, are provided to assist you throughout the job application and interview process. Also, please note that we are only able to accept and respond to applications from candidates with eligibility to work in the UK and those who hold valid work visas

Senior Azure SaaS Reliability & Support Engineer - Hybrid (2 days a week in Kingston) - ASAP Start You will be the bridge between support, engineering, and cloud operations • Investigating and fixing complex application and infrastructure issues., • Monitoring capacity, performance, and error budgets across all deployments. 1. Environment Health & Incident Response • Monitor ST and MT environments for server performance, response times, error rates, and application health., • Detect and resolve database issues, stalled file processing, or misplaced storage objects., • Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents., • Provide third-line support for escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) • Maintain uptime, performance, and scalability across all ST and MT deployments., • Define and track service-level objectives (SLOs) and error budgets for different environment types., • Perform capacity planning for servers, databases, and storage, scaling resources before issues occur., • Identify systemic patterns causing downtime and implement fixes at scale. 3. Automation & Tooling • Build scripts and automation (PowerShell, C#, Azure Functions, Logic Apps) to detect and remediate common application or infrastructure issues., • Automate environment health checks and reporting., • Develop self-healing routines for recurring problems. 4. Monitoring & Reporting • Implement and maintain Azure Monitor/Application Insights/Log Analytics dashboards for:, • Environment uptime & performance, • SLA compliance & error budget tracking, • Incident trends and recurring issue analysis, • Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing • Feed recurring issues and systemic risks into the continuous improvement programme., • Contribute to post-incident reviews with actionable follow-ups., • Uptime: = target SLO % for ST and MT environments., • Error Budget Burn Rate: Maintain within agreed thresholds., • Incident Metrics:, • Reduce MTTR for P1/P2 incidents., • Reduce recurrence rate of common issues., • Automation Impact:, • Number of recurring issues automated/self-healed., • Hours saved through automation vs manual intervention., • Customer Impact:, • Reduced escalations from L1/L2 support. Essential Technical Skills • 3+ years in third-line support, SRE, or cloud operations for enterprise SaaS., • Proven track record in incident resolution and root cause analysis., • Experience working with both multi-tenant and single-tenant cloud architectures., • Strong background in supporting C#/.NET Core/MVC web applications with SQL Server backends and Azure Blob Storage., • Advanced Azure diagnostics (Application Insights, Log Analytics, Kusto Query Language)., • Proficient in SQL for investigation and remediation., • Scripting and automation skills in PowerShell and/or C#., • Understanding of Azure components: App Services, VMs, SQL DB, Blob Storage, scaling strategies., • Experience in capacity planning, SLOs, and error budget management Your Personal Skills and Attributes • Exceptional problem-solving skills with strong attention to detail., • Ability to clearly document findings and communicate with technical and non-technical audiences., • Calm under pressure during high-priority incidents. Your Benefits • Private Medical Insurance: Your health matters, and we've got you covered., • Birthday Off: Celebrate your day your way - it's on us., • Holiday Purchase: Need more downtime? Purchase up to an additional 5 days of holiday., • Employee Assistance Programme: Confidential 24/7 helpline and support for you and your immediate family., • Time for You: We value your personal time. That's why we aim to finish work at 2pm on Fridays., • Better Working: We embrace hybrid working and where it is operationally practicable, we support employees splitting their working time between the office and home.

Who We Are Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours. We are feeding the world’s curiosity! Job Description Cint is looking for a strategic Director of Business Intelligence to lead the next phase of its data evolution. This leader will be responsible for empowering Cint’s global organization with the tools and real-time insights that drive platform performance, commercial strategy and operational efficiency. Our vision is to move beyond reporting into a world of intelligent automation, AI-driven insights, and strategic value creation. You will lead the transition to a scalable, self-service ecosystem that empowers every department to make impactful, real-time decisions. Responsibilities * Define and execute the BI strategy, shifting the organization from reactive reporting to a proactive, "intelligence-first" mindset that drives faster and better business decisions. * Partner with senior stakeholders across Finance, Sales, Customer Experience, Trust & Safely, Marketing and Product to align the BI roadmap with global goals. * Define and operationalize enterprise KPIs and executive-level dashboards to ensure consistent measurement of business performance and accountability. * Oversee the evolution of our modern cloud data stack, ensuring it is optimized for high-performance querying, cost-efficiency, scalability and reliability. * Unify enterprise data models across the organization to eliminate fragmented silos and ensure a single, governed, and trusted "Source of Truth." * Maintain ownership of data cataloging, quality, and governance standards while ensuring BI platforms and data assets comply with security, privacy, and regulatory requirements across regions. * Establish rigorous data quality, observability, and reliability standards to build sustained trust in analytics and reporting. * Own vendor relationships and the BI budget, focusing on Total Cost of Ownership and Databricks compute efficiency. * Oversee and ensure timely delivery of month-end data while implementing automation to streamline processes and improve long-term efficiency. * Champion the use of AI and advanced analytics to automate insights, enhance forecasting, and surface proactive recommendations for the business. * Lead the transition to modern BI tools, empowering teams to explore data independently while maintaining governance. * Lead organizational change management and data literacy initiatives to drive adoption of self-service BI and analytics across the business. * Lead and mentor a global team of engineer and analyst professionals, transitioning the function from manual data processing to high-value strategic innovation. Qualifications Qualifications Required: * Skilled at leading distributed, high-performing teams through organizational change, platform migrations, and tool modernizations, while fostering a culture of collaboration, data literacy, and innovation. * Proven track record of leading global BI functions within technology companies. * Deep understanding of modern data stacks, specifically Databricks. * Experience leading teams through organizational change, platform migrations, and tool deprecations. * Exceptional ability to translate complex data infrastructure concepts into clear business value for non-technical senior leadership. * Experience managing remote/distributed teams across multiple time zones. * Degree in a quantitative field (Mathematics, CS, Data Science) or equivalent professional experience. Essential Qualities: * You don't just build reports; you build systems that scale and solve long-term business problems. * You can balance the competing needs of different departments while maintaining a unified data standard. * You are comfortable leading through ambiguity and can pivot strategies as business priorities evolve. Nice to Have: * Strategic oversight or hands-on experience in implementing AI-driven automation and predictive analytics within a BI function. * Experience managing distributed teams across multiple time zones and cultures. * Familiarity with the digital insights, market research, or programmatic space. Additional Information Our Values Collaboration is our superpower • We uncover rich perspectives across the world, • Success happens together, • We’re pioneers in our industry, • Our curiosity is insatiable, • We’re accountable for our work and actions, • Excellence comes as standard, • We learn from each other’s experiences, • Stop and listen; every opinion matters, • We embrace diversity, equity and inclusion. More About Cint We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth. In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries. Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. () Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.

If you’re a bright, engaging and solutions focused employment counsel with commercial acumen and ability to build lasting relationships with stakeholders at all levels, this role could be for you! We are working with a well known fashion retailer seeking an employment specialist to join the legal team on an initial 9 month FTC, with the possibility of extensions. They are a fun, dynamic and collaborative team/ business and you will be the sole employment specialist in a team of commercial lawyers. Therefore, you’ll have the opportunity to advise at all levels and lead the way with all matters relating to people and employment law. About the Job This is an exciting role in a fun, fast-paced business. You will report directly to our General Counsel & Company Secretary as part of a small legal team of 8 based in London and Weymouth. You’ll primarily advise and support all areas of the People and HR Team with their work across stores, distribution and support centres, as well as advising the board of directors and other areas of the business, such as procurement and customer services. Accountabilities & Responsibilities • Litigation: managing all employment disputes from the point of contact from ACAS conciliators. These typically include claims of discrimination, unfair and constructive unfair dismissal, and unlawful deductions from wages. Ideally, representing the company in the Employment Tribunal at preliminary hearings, judicial mediations and if appropriate, at full hearing., • Advisory: Providing ad hoc advice to the business on a range of matters such as discrimination complaints, maternity rights, grievances, sickness absence management, redundancy and re-structuring, health and safety, TUPE, bonus arrangements, holiday entitlement, retirement, performance management, disciplinaries and dismissal, varying terms of employment, grievances, continuous service and employment status or corporate projects as may arise from time to time., • Drafting: Advising on the terms of contracts of employment at all levels, supporting with maintaining staff handbooks and policies, drafting consultancy agreements, appointments of non-executive directors, settlement and secondment agreements., • Stakeholder management: Managing upwards, keeping the General Counsel & Company Secretary and other Commercial Solicitors in the team informed about important issues and able to present clearly and precisely, enabling others to understand the key facts and issues., • Legal developments & Regulations: Staying up to date with legal developments and key business information and is aware of the marketplace and the company’s position within it., • Relationship development: Cultivating and maintaining a relationship with internal stakeholders and external counsel., • Training: Identifying and providing training to the business on relevant legal issues., • Projects: Coordinating projects, liaising with and managing external law firms to obtain advice (UK and overseas). Minimum Qualifications & Desired Attributes • Qualified Solicitor, • 5+ year PQE (we will consider applications at other PQE levels), • experience gained within a highly regarded Employment department either in house or as part of a leading National/International Firm providing you have experience of working in house either on secondment or as part of your employment, • Excellent IT skills., • In-house experience (including secondment) and/or experience advising retail/consumer clients., • Excellent technical skills across the full remit of employment law matters., • Excellent drafting, negotiating and communication skills, • Personable and confident, able to build relationships with partners/ key stakeholders quickly, • Resilient and calm under pressure. Adaptable and flexible approach., • Ability to take responsibility and act autonomously with minimal supervision, • Excellent organisational skills – ability to plan, organise and prioritise tasks and projects., • Ability to work under pressure, to prioritise tasks and manage deadlines., • Innovative, proactive and able to respond creatively and effectively in offering solutions whilst managing expectations., • Commercial awareness and ability to produce innovative and cost-effective legal solutions., • A high degree of professionalism and willingness to constructively challenge the status quo., • A true trusted business partner. Duration: 9 month Fixed Term Contract Start date: Feb/March 2026 Salary: DOE – Approximately £90,000 per annum with company benefits Office working: London 1-2 days a week

Role: Operations Assistant (Customer Service Focus) Salary: £27,000 pa plus generous benefits Type: Permanent, Full Time (part time, x4 a week will be considered) Accountable to: Operations Manager Location: Hybrid working arrangement: Staff are generally expected to attend the central London office at least once a week, though some flexibility is offered based on business needs. Are you organised, customer-focused, and passionate about delivering excellent service? At Registry Trust, we maintain accurate and trusted judgment data that underpins responsible lending and informed decision-making across the UK. We’re looking for an Operations Assistant (Customer Service Focus) to join our team and provide high-quality support to users of our services, helping to ensure smooth day-to-day operations. This role is ideal for someone who enjoys interacting with people, values accuracy, and takes pride in providing professional, patient, and empathetic service to a wide range of customers. About the Role As an Operations Assistant, you’ll act as a key point of contact for members of the public, handling enquiries related to judgments and Register processes while ensuring data is processed accurately and on time. You’ll support the smooth operation of Registry Trust’s core services through accurate data processing, effective administration, and high-quality customer support. What You’ll Do • Provide high-quality customer service via phone, email, and written correspondence, responding to sensitive or complex enquiries with professionalism and empathy., • Process and verify judgment data accurately, ensuring timely updates to credit reference agencies and Registers., • Review and assess documentary evidence to support amendments or removals of judgments for jurisdictions outside England and Wales., • Provide high-quality customer service via phone, email, and written correspondence, responding to sensitive or complex enquiries with professionalism and empathy., • Carry out essential operational and administrative tasks, including managing incoming and outgoing post, DX mail, and supporting colleagues when working in the office., • Work collaboratively with team members to meet service standards and adapt to changing operational priorities. What We’re Looking For • Proven customer service experience, particularly in handling sensitive or challenging interactions calmly and constructively., • Strong IT skills, particularly in Microsoft Word and Excel; experience with bespoke database systems is an advantage., • A strong attention to detail and commitment to accuracy and quality., • Excellent organisational skills and the ability to manage workloads independently and effectively., • Clear, inclusive communication skills, both written and verbal., • A proactive, adaptable mindset and a collaborative approach to teamwork. Why Join Us? At Registry Trust, our people come first. We’re proud to have been recognised as the Best Non-Profit Organisation to Work For by Best Companies, reflecting our commitment to a thriving workplace where individuality, perspectives, and collaboration are valued. Benefits include: • Flexible hybrid working and strong work/life balance, • Competitive pension, private medical insurance, and discretionary bonus, • Professional development and continuous learning opportunities, • Collaborative, inclusive team driving high-impact programmes, • 25 days annual leave in addition to bank holidays and 1 day volunteering day, • Access to a comprehensive benefits platform, • Support for financial and physical wellbeing, • Regular social events to connect with colleagues Equality, Diversity & Inclusion We believe everyone should contribute, develop, and succeed while bringing their individual strengths to work. We welcome applicants from all backgrounds and are committed to an inclusive environment. Registry Trust is a proud Disability Confident Employer, and we will provide support for any specific access requirements during the recruitment process. Apply Now If you’re an organised and customer-focused operations professional looking for a role with purpose, we’d love to hear from you. Please apply with your CV.

Job Title: IT Business Analyst Project: Finastra Equation Platform Upgrade Location: Central London Contract Type: Contract – 6 months Working Pattern: Hybrid (3 days onsite, 2 days remote) MUST HAVE FINASTRA EXPERIENCE Role Overview We are seeking an experienced IT Business Analyst to support a major Finastra Equation platform upgrade. The successful candidate will bring deep subject matter expertise in Equation and play a key role in ensuring business needs are clearly understood and translated into effective technical solutions. You will be involved across the full change lifecycle, from early scoping and planning through requirements analysis, solution design, testing, and implementation, working closely with both business and technology stakeholders. Key Responsibilities • Identify and manage key stakeholders to ensure their needs are understood and expectations appropriately managed, • Foster effective collaboration and communication between business and IT teams throughout the project lifecycle, • Ensure early engagement of specialist stakeholders such as Service Delivery, Information Security, and Data SMEs, • Plan and estimate business analysis activities to support project planning, • Facilitate the definition, agreement, and ongoing management of a realistic scope of requirements, • Conduct thorough impact assessments across people, processes, organisation, and technology, • Elicit, analyse, and document business requirements to a sufficient level of detail for development, • Produce high-quality business analysis artefacts including:, • Business, functional, technical, and non-functional requirements, • Business process and data models, • Use cases, use case models, and context diagrams, • Business activity models, • Ensure requirements are validated, verified, and approved in line with agreed methodologies, • Align business requirements with technical solutions to ensure system changes are clearly understood, • Define functional and non-functional requirements using user stories and acceptance criteria, capturing both standard and exception scenarios, • Support testing and implementation phases to ensure delivered solutions meet agreed requirements Essential Knowledge & Experience • Minimum 5 years’ hands-on experience with Finastra Equation (ideally including modules such as Marketable Securities), • Proven experience delivering Equation upgrades, • Strong background in Business Analysis within fast-paced change or transformation environments, • Solid understanding of SDLC and project delivery lifecycles, • Experience producing BA artefacts such as user stories, acceptance criteria, process maps, and models, • Strong stakeholder management skills with the ability to engage at all levels of seniority, • Excellent customer-focused mindset with a strong emphasis on delivering positive customer outcomes, • Experience working with and analysing data, • Workshop facilitation experience, • Hands-on experience with tools such as JIRA, Confluence, or similar, • Proficient in MS Office Desirable Experience • Previous experience working with Finastra or other Finastra products, • Professional certification in Business Analysis

We never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. About TMF Group TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 12,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all. Discover the Role The Business Development Executive is responsible for creating and closing local sales opportunities, bringing in new local business to the market and expanding existing customers within the market. This individual will support inbound sales processes by providing with proposals to global sellers, while also upselling and cross selling to an existing client portfolio. Will be responsible of non-complex renewal processes. Key Responsibilities • Analyzing existing customer´s service portfolio to develop a hit map of additional services, including one off, to upsell and cross sell in existing customers., • Build an Expiring Contract map by country and for non-complex local renewal, develop a T-12 activity plan for each contract expiration to ensure renewal on time., • Building new business pipeline for the countries he/she is responsible, as well as upselling and cross-selling to existing clients., • Work as part of a deal team to ensure the best customer experience and response. Including deal sharing across different sales teams (markets and regions) to increase chances to win the deal and learn from others in the process., • Execute marketing campaigns to develop the required pipeline., • Adopt and maintain TMF Sales Processes and Systems as part of his / her daily job (including CRM weekly maintainance, CRM Data Accuracy, Sales Forecasting process, Proposal building tool, Deal Qualification tool, Sales Dashboards, etc.)., • Provide support to Local Office sales and Professional Sellers with Standard Proposal generation and delivery., • Support inbound sales processes by providing with proposals to global senior sellers., • Support local office with administrative tasks (update CRM, follow up on KYC process)., • Work as part of a deal team to ensure the best customer experience and response., • Meet monthly, quarterly, and annual sales targets. Key Requirements • Bachelor’s degree, preferably in business, sales, marketing, or a related field, • Relevant working experience in a commercial environment, or in consulting, accounting, or law firms., • Very good English written and verbal communication skills., • Ability to build strong relationships with clients at all levels., • Able to “solution sell” where the ability to listen to the clients and understand what they. really need is more important than a hard sell., • Self-motivated and able to work both independently and as part of a team., • Strong communication, good negotiation skills., • Results-oriented, and able to manage their priorities/workload., • Experience working in or with direct sales, pre-sales and/or enablement in an enterprise software and/or SaaS environment. What’s in it for you? Growth-Focused Environment We aim to grow our business, our teams, and our people. We encourage our people to identify opportunities and pursue them from idea to impact. Strategic Engagement Fresh people, bring fresh ideas. We want you to be involved in shaping our strategy in response to market dynamics. You’ll work closely together with senior leadership to translate these trends into the way we service our clients. Leadership We place trust in our leaders and the decisions they make. You’ll have the space to lead independently, and the responsibility to grow your team. Entrepreneurial Contribution We embrace entrepreneurial thinking. If you see a way to add value, we’ll support you in exploring it. We’re looking forward to getting to know you!

Deichmann are seeking an enthusiastic and passionate Retail Cover Supervisor to join the team in our Croydon store. As a Retail Cover Supervisor you will also support other stores as required. These stores are Croydon, Sutton, Epsom, Lewisham, Woolwich and Kingston. You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission. At Deichmann, our Cover Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a full time, permanent position and you will be contracted to work 40 hours per week. Candidates with a full UK driving licence are preferred - due to the need to cover & support other stores. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously. Key activities: • Lead and supervise the store team in the absence of the Store Manager., • Open & close stores, including cashing up and completion of associated administrative duties., • Offer excellent levels of customer service and have a strong product knowledge., • Lead by example, by recommending and promoting complimentary products with each sale., • Assisting management in leading the team, to achieve store sales targets and KPI’s., • Support team members as and when required., • Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer., • Process stock deliveries and store transfers., • Deal with customer queries and complaints. Personal characteristics: • Able to take direction from management regarding additional tasks and duties., • Previous supervisory experience including cashing up and banking., • Self-motivated, with a positive, can do attitude., • Ability to supervise, motivate, coach and work with a team., • Strong interpersonal and communication skills., • Willingness to approach and serve all customers., • The drive to exceed monthly performance targets., • Methodical approach to completing daily tasks – including stock SKU management., • High levels of attention., • The commitment to work 40 hours per week and the flexibility to work any day (Monday - Sunday)., • The ability to travel to all stores listed above. If you would like to join the team at Deichmann UK a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you!

Who we are: Welcome to This is Beyond, a dynamic and forward-thinking B2B events company based in the heart of West London. From our humble beginnings as an ambitious startup, we've swiftly risen to become a global leader in pioneering B2B events that redefine industry standards. Renowned as thought leaders in the luxury travel sector, we've left an indelible mark by spearheading innovative approaches and cultivating fervent communities around distinct travel niches. Our diverse portfolio boasts a mix of groundbreaking global travel trade shows tailored for elite influencers and trendsetters. At This is Beyond, we're relentless in our pursuit of crafting unparalleled experiences. We meticulously curate our guest list, recognising that chemistry is paramount, and we vehemently reject mundane formats. Prepare to be immersed in exclusive, inspiring environments that blur the lines between work and leisure - because that's where true business brilliance thrives. Join us on our journey, where innovation knows no bounds and excellence is the standard. The role: As an Event Leader, you will be responsible for the overall strategic direction, commercial success and flawless delivery of one of This is Beyond’s major events. You will lead a multidisciplinary team across sales, marketing, content and operations, ensuring every element of the event aligns with our values, brand standards and business objectives. This role requires equal parts strategic thinking and hands-on leadership. You will shape the event’s long-term vision, develop and deliver its commercial strategy, and ensure it continues to evolve as a world-class platform that connects and inspires the most influential players in luxury travel. You will not simply deliver an event; you will nurture a living community of people and ideas. You will build something that grows year after year, creating experiences that inspire leaders, shift perspectives and spark lasting change. What you will do: Strategic Leadership and Direction • Set and deliver the event’s strategic roadmap, ensuring it drives growth, impact and industry leadership., • Own the event’s P&L, overseeing budgeting, forecasting and financial performance to meet ambitious revenue and profitability targets., • Monitor market trends, customer insights and competitor activity to inform innovation and maintain a competitive edge., • Contribute to company-wide strategic discussions, helping to shape the future direction of This is Beyond’s portfolio. Team Leadership and Development • Lead and inspire a team of senior managers and heads of department across sales, marketing and operations., • Foster a culture of clarity, accountability and collaboration, ensuring everyone is aligned to shared goals., • Coach, mentor and support your team to achieve their potential, encouraging ownership, innovation and continuous improvement., • Model leadership behaviours that reflect This is Beyond’s values: trust, curiosity, integrity, excellence and generosity. Commercial and Analytical Focus • Drive revenue and audience growth through effective commercial strategies and data-led decision making., • Oversee exhibitor and buyer acquisition, retention and satisfaction, ensuring a consistently high calibre of participants., • Evaluate event performance using clear metrics, drawing insights to refine strategy and enhance results., • Balance creativity and commerciality, ensuring that every innovation adds measurable value. Customer and Stakeholder Engagement • Act as the senior ambassador for your event, engaging and networking directly with industry leaders, partners and stakeholders., • Build and nurture strong, long-term relationships with exhibitors, buyers and sponsors., • Represent This is Beyond with confidence, energy and authenticity in meetings, presentations and international forums., • Ensure every customer touchpoint reflects the exceptional service, quality and attention to detail for which our brand is known. Innovation and Experience Design • Lead the continuous evolution of your event’s format, content and experience., • Collaborate with creative and production teams to ensure the event feels alive, relevant and ahead of its time., • Champion innovation, exploring new formats, technologies and approaches that deepen engagement and community value., • Ensure the overall experience consistently delivers on our promise: to create meaningful connections that drive personal and professional transformation. What you will need: • A strong commercial mindset grounded in real-world experience. You will likely come from a background in luxury hospitality, sales and marketing, or business development, ideally within luxury hotels, luxury events or travel brands, • Experience in budget management, P&L ownership, and commercial strategy development. A strong understanding of the dynamics of premium client relationships, the power of storytelling in driving sales, and the discipline of delivering commercial results., • Strong strategic and analytical skills, with a track record of making data-driven decisions., • You will be confident leading complex P&Ls, developing growth strategies and motivating teams to exceed ambitious targets. You will be a proven excellent negotiator, stakeholder manager, team manager and relationship-builder., • An operational mindset with hands-on event management experience. You will understand the intricacies of event delivery, logistics and on-site execution, and can translate strategy into flawless real-world experiences., • Ability to manage multiple priorities in a fast-paced, global environment., • Willingness to travel internationally to oversee event execution and engage with key stakeholders., • Most importantly, you will have the energy and hunger to build on success; to take something extraordinary and make it even better. Our Values • Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle., • Integrity - Be driven by good, not greed. You control your decisions, so make your actions count., • Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. How to Apply: Ready to join our team? Explore all our available career opportunities and apply by visiting our careers site at careers.thisisbeyond.com. Connect with our network and discover how you can contribute to our exciting journey!

Senior Business Development Manager (Field) • Location: London SE1, • Competitive Salary + Commission (Uncapped) + Travel Allowance + Benefits Company Overview: Firetecnics: London’s trusted LPCB-certified fire safety compliance partner, for over 35 years In an industry where safety is non-negotiable and technically reliable providers are hard to come by, Firetecnics is the partner that residential and commercial property professionals trust to keep their buildings compliant, their occupants safe, and their businesses running smoothly. • Effortless compliance and absolute confidence- We have been living and breathing fire safety and compliance for over three decades. Our knowledgeable experts help our clients to navigate evolving fire safety requirements with complete confidence., • A one-stop solution for complete fire safety- From fire alarm installation and maintenance to comprehensive compliance management, we handle it all., • Speed & efficiency without compromise- We know that delays cost our clients time and money. That’s why we deliver fast, efficient, and high-quality solutions., • Personalised and proactive customer excellence- Our dedicated account managers work as an extension of our clients’ teams, providing hands-on support, expert guidance, and proactive solutions tailored to their needs. We don’t just keep organisations compliant, we offer complete peace of mind. With an unwavering commitment to quality, reliability, and customer excellence, we ensure fire safety is one less thing our clients have to worry about. Role Overview: We are seeking a dynamic and self-motivated Senior Business Development Manager to join our team! This exciting role is ideal for someone who thrives in a fast-paced environment and you will play a pivotal role in overseeing Sales in Fire compliance, service contracts/sales/bids. Key Responsibilities: Sales and Business Development: • Actively pursue new business opportunities within your assigned geographical area to expand the fire safety maintenance contract portfolio., • Identify, target, and convert potential leads into long-term clients by leveraging your knowledge of fire safety services., • Proactively engage with prospective clients, building a pipeline of opportunities through outbound activities such as cold calling, networking, and attending industry events., • Manage sales cycles from initial inquiry to contract negotiation, ensuring deals are closed efficiently and effectively. Client Relationship Management: • Build and maintain strong, long-term relationships with clients to ensure ongoing business and repeat sales., • Regularly engage with existing clients to ensure satisfaction, address concerns, and identify upselling or cross-selling opportunities., • Act as the primary point of contact for all fire safety-related queries, ensuring clients receive exceptional service and advice regarding fire compliance. Service Offering Expertise: • Demonstrate in-depth knowledge of fire safety services, including fire extinguishers, fire alarms, passive fire protection, and full fire compliance packages., • Advise clients on the importance of fire compliance and help them understand the benefits of your service offerings in meeting legal and safety standards., • Stay up-to-date with industry trends, regulations, and best practices to offer informed recommendations to clients. Target Achievement and Sales Performance: • Consistently meet and exceed sales targets through a combination of proactive sales efforts and client management., • Work closely with the sales team and management to align on target objectives, strategies, and performance metrics., • Monitor and report on progress towards sales goals, adjusting tactics as necessary to ensure successful outcomes. Collaboration and Teamwork: • Work collaboratively with other teams within the organization to ensure a seamless customer experience, from initial contact to contract fulfilment., • Participate in regular meetings to share insights, collaborate on strategies, and contribute to the overall success of the sales team., • Share knowledge and best practices with team members to foster a supportive and growth oriented environment. Contract Management and Renewal: • Oversee the preparation, negotiation, and management of service contracts, ensuring all terms and conditions are clearly understood by clients., • Ensure timely renewal of contracts, aiming to retain clients and prevent loss of business., • Manage contract compliance, ensuring services provided meet the specified requirements and deadlines. Compliance and Documentation: • Ensure all activities and documentation adhere to industry regulations, company policies, and legal requirements., • Maintain accurate and up-to-date records of sales activities, client interactions, and contracts in the company's CRM system. To Prepare and submit regular reports on sales performance, market trends, and competitor analysis. Continuous Professional Development: • Take initiative to continually develop knowledge of fire safety and compliance standards through training and professional development opportunities. o Participate in company-led training sessions and industry seminars to stay ahead of emerging trends and technologies in the fire safety sector How to Apply: If you are an experienced Senior Business Development Manager or similar who is looking to take the next step in your career with a reputable and growing company, we want to hear from you! Apply now to become part of Firetecnics and contribute to our ongoing success in delivering high-quality fire safety solutions.

About Us At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. As a member of the Microsoft Inner Circle, we rank in the top 1% of partners globally, and were recently named Microsoft’s #2 enterprise partner for driving advanced agentic AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business challenges. Award-winning and innovation-driven, we are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role The Junior Support Engineer reports to the Managed Services Lead and is responsible for providing first-line support to clients across Microsoft Dynamics 365 (ERP & CRM), Power platform, and Microsoft 365 technologies. This entry-level position offers an excellent opportunity to begin a career in Microsoft business applications, with structured exposure to enterprise-grade solutions and IT service management practices. The role is hands-on, client-facing, and service-focused, ideal for someone eager to learn, grow and develop into consultancy or technical specialisation within Microsoft technologies. Essential Expertise: • A Levels, Level 3 Apprenticeship or relevant IT qualifications., • Familiarity with Microsoft 365 applications., • Awareness of Microsoft Dynamics 365 or Power Platform., • Understanding of basic IT support principles (ticketing systems, triage, incident logging)., • Strong customer service and communication skills with both technical and non-technical users., • Ability to prioritise, troubleshoot, and resolve user issues at a first-line level., • Team player with strong attention to detail and willingness to learn from senior colleagues. Desirable Expertise: • Previous experience in an IT support or helpdesk environment (e.g., internships, part-time roles)., • Exposure to ticketing systems such as DevOps, Microsoft Dynamics Customer Services or equivalent., • Basic knowledge of remote support tools and remote desktop services., • Microsoft certifications (e.g., Microsoft Fundamental)., • Awareness of ITIL v4 and ISO27001/27018/ GDPR compliance practices. Responsibilities: Your responsibilities will include, but are not limited to, the following: Client Support & Service Management • Act as the first point of contact for client queries via ticketing system, call, email, or Teams., • Log, categorise, and triage incidents and service requests., • Provide first-line support, • Assist in troubleshooting user issues across Dynamics 365, Power Platform, and Microsoft 365., • Support user administration, security roles, and access management., • Escalate complex issues to senior engineers, consultants, or developers as required. Documentation & Improvement • Record solutions and contribute to internal and client knowledge bases., • Maintain accurate records of support tickets and user administration., • Support the continual improvement of processes in line with ITIL practices. Collaboration & Compliance • Collaborate with consultants, developers, and other teams to deliver excellent client outcomes., • Provide professional, client-focused communication always., • Work within ISO 27001/27018, ISO 9001, and GDPR-aligned environments., • Support adherence to ITIL-aligned processes. Quality Measures Your performance will be measured against the achievement of targets, against the objectives and responsibilities listed above, and against the following standard criteria: • Responsiveness and resolution of IT tickets within agreed SLAs., • User satisfaction and professionalism in support delivery., • Accuracy and completeness of ticket documentation and knowledge base updates., • Collaboration and teamwork with consultants, developers, and support colleagues., • Adherence to security and compliance protocols (e.g., GDPR, ISO, Cyber Essentials)., • Behaviour and collaboration in line with company values. Teammates’ benefits: • Bonus Schemes, • Life Assurance, • Private medical cover, • Group income protection, • Great Company Pension, • Enhanced Sick Pay, • Enhanced Family Leave Pay, • Volunteering Leave, • Teammate recognition scheme, • Loyalty award scheme, • 24/7 access to EAP including Wisdom AI app, • Access to Bright Exchange Online marketplace, • Remote working with the option to work from our Central London Office Our Purpose and Values Vision - Empowering enterprises to their full potential with intelligent Microsoft solutions Mission - Rapidly delivering intelligent Microsoft technology solutions Values – Passion, Performance, Partnership Successful applicants must have the right to work in the UK and a basic DBS check is required for this position. Ingentive are committed to equality of opportunity, diversity and inclusion. We welcome applications from all suitably qualified candidates. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Key role objective The Managing Quantity Surveyor is responsible for the commercial and contractual management of WJ’s customer projects, ensuring robust financial control, contract compliance, accurate forecasting, and commercial risk management across all UK operations. The role works closely with WJ Project Managers to support delivery, maximise value, manage contract change, protect WJ’s commercial position, and ensure accurate and timely reporting. The MQS will be the company’s subject matter expert in managing JCT and NEC3/4 construction contracts, ensuring best practice commercial governance across the project lifecycle. SALARY: £65,000–£75,000 per annum + Car + Generous Benefits (see below) • Company car: Company car (available for personal use) with a monthly rental value, • Pension: Automatically enrolled into the WJ Groundwater Salary Sacrifice Pension Scheme. Contributions are made at 5% for both employee (minimum) and employer (maximum)., • Private Healthcare: At six months of service, Automatically enrolled into Westfield Health Cash Plan for Specialist Consultations & Diagnostics, Scanning Service (MRI, CT & PET Scans), Optical, Dental, Chiropody and Therapy Treatments (Physiotherapy, Acupuncture, Chiropractic, Homeopathy and Osteopathy), • Profit Related Bonus: A profit related annual bonus will be payable in December if WJ meets its profit targets, • Group Life Insurance: Automatically included in the WJ Death in Service Group Insurance at 3 times salary after 6-month probation period, • Gym Membership: Exclusive, discounted access to thousands of gyms, pools and spas with just one pass via our fitness partner, Hussle Key areas of responsibility: Contract & Commercial Management • Lead commercial administration of all allocated WJ projects under NEC3/4, JCT, and bespoke contract frameworks., • Ensure contractual obligations, notices, early warnings, and communications are issued correctly and on time., • Provide authoritative advice to Project Managers on contractual rights, risk, programme impacts, and entitlement., • Prepare, manage, and maintain project cost plans, internal CVRs, and monthly cashflow forecasts., • Review and validate subcontractor costs, plant & labour allocations, and resource expenditure., • Ensure accurate monthly valuations, including both measured and forecast values, supporting strong cash recovery., • Act as the lead commercial interface with clients, main contractors, and commercial representatives., • Attend progress meetings, commercial reviews, and contract negotiations on behalf of WJ., • Establish and maintain a clear change management process across projects., • Prepare and agree compensation events, variations, quotations, and re-measures in accordance with contract rules., • Produce accurate monthly commercial reports for the Operations Manager, Finance Manager, and Managing Director., • Present CVR outcomes and explain budget movements, risks, overruns, or margin variances., • Work collaboratively with Project Managers to ensure that operational decisions consider commercial impact., • Provide commercial training, guidance, and mentoring to Project Managers and site leads (no formal line management)., • Maintain robust commercial records, including correspondence, notices, site diaries, measurements, and cost evidence., • Support dispute resolution, mediation, adjudication or claims processes if required., • Ensure commercial processes comply with WJ’s IMS, QMS, SHEQ requirements, and corporate governance expectations. Qualifications & Experience Essential • Degree in Quantity Surveying or similar., • Minimum 7–10 years’ experience in quantity surveying within the construction, civil engineering or specialist subcontracting sectors., • Proven track record administering NEC3/4 and JCT forms of contract (including Options A/C/E)., • Strong commercial acumen with experience managing multi-project portfolios., • Excellent negotiation skills and ability to deal with clients and contractors at a senior level., • Strong analytical & financial reporting capability., • Experience preparing valuations, CE submissions, forecasts, CVRs, and final accounts., • Excellent communication and interpersonal skills., • High attention to detail and strong organisational ability., • Professional membership (e.g., RICS)., • Experience in geotechnical, dewatering, environmental or civil engineering subcontracting. Working Conditions Based at WJ’s UK Head Office (Kings Langley) with regular travel to sites and client offices across the UK. Occasional travel to WJ’s yard facilities for project reviews or commercial support. Physical Requirements The role is predominately office based but does require that the candidate utilises a Visual Display Unit (VDU) as part of their day-to-day activities. General Expectations • Uphold WJ’s values and commitment to safety, quality and environmental performance., • Promote continuous improvement and positive commercial practices across the business., • Undertake other reasonable duties consistent with the role’s seniority and commercial function.

Technical Account Manager - £55,000 + £10,000 bonus – Hybrid – London – must have recent MSP experience The Role Due to continued business growth within our client, we are seeking a Technical Account Manager to join the expanding client services team. Reporting to the Accounts Director, this role involves collaborating with a team of experienced Account Managers to act as the voice of the client within the organisation. Key Responsibilities • Client Relationship Management: Build and maintain strong relationships with client stakeholders through regular engagement, both in-person and virtually., • Technical Consultation: Understand client requirements and recommend tailored IT solutions in collaboration with pre-sales and technical teams., • Client Advocacy: Serve as the primary client representative internally, ensuring needs and feedback are effectively communicated., • Revenue & Contract Management: Support contract renewals, identify account growth opportunities, and protect recurring revenue streams., • Service Improvement: Relay feedback between clients and internal teams to drive enhancements in service quality and delivery., • Product & Service Updates: Keep clients informed about new products, services, and relevant upgrades to ensure ongoing value., • Marketing & Communication: Collaborate with the marketing team on client engagement campaigns, newsletters, and business updates., • Business Development: Identify and develop new business opportunities within existing client accounts and potential prospects., • Procurement Support: Work with procurement to issue accurate sales orders, proposals, and manage invoice queries efficiently., • Compliance & Cybersecurity Support: Assist clients with cybersecurity and compliance initiatives, such as risk management and regulatory documentation. Key Objectives and Success Criteria Client Satisfaction and Retention: • Maintain a client satisfaction score of 90% or higher., • Ensure account plans and risk registers are maintained and actionable for all clients., • Recommend and oversee at least five technical upgrades or service enhancements annually., • Conduct regular business reviews, presenting insights and strategic recommendations., • Suggest continuous improvements for internal processes and client systems., • Maintain accurate and up-to-date client information in all internal platforms. Skills and Experience • Previous experience in B2B account management or client relationship management, ideally within a Managed Service Provider (MSP) or IT services environment., • Strong communication, interpersonal, and presentation skills, adaptable to technical and non-technical audiences., • Numerate and commercially aware, with confidence in discussing pricing and financial information., • Proactive, organised, and client-focused, with a track record of delivering exceptional customer experiences., • Familiarity with IT systems, cloud services, and managed support environments.