Trabajos non customer service en Reino Unido

Job Title: Materials Controller About the Role We’re looking for a driven Materials Controller to support aircraft maintenance operations by managing procurement and logistics of parts, materials, and equipment. This important position ensures the Maintenance Control Centre runs efficiently and that maintenance teams have everything they need—precisely when they need it. Key Responsibilities • Handle procurement and documentation for aircraft and non-aircraft materials, goods, and services, ensuring full compliance with laws and regulations., • Respond promptly and efficiently to Aircraft-On-Ground (AOG) situations., • Negotiate with vendors for best value and monitor/expedite purchase orders., • Assist in developing service contracts and maintenance support programs., • Participate in defining needs, specifications, and vendor selections., • Manage tasks via ERP systems and liaise with repair stations and vendors., • Contribute to continuous improvement within Purchasing and across the organisation., • Collaborate with maintenance planning teams to refine demand forecasts., • Coordinate specifications and needs with internal requestors., • Report vendor performance issues related to cost, quality, or delivery to management., • Partner with other departments on inventory levels, one-off purchases, and stock management., • Manage global inbound and outbound shipments with freight forwarders and couriers., • Oversee customs regimes and compliance, including documentation and shipping cost negotiations., • Process return shipments of customer-owned property., • Provide exceptional service and relationship management to internal and external stakeholders., • Attend customer/supplier meetings and support business travel when needed., • Develop and nurture supplier and customer relationships., • Assist with order expediting to meet delivery and service level objectives., • Support leadership with administrative or project-based tasks as required. Qualifications & Experience • Procurement experience—preferably in aerospace or aviation., • Familiar with transactional scopes including loans, exchanges, cost estimating, and parts process management., • Experience with AMOS or similar Maintenance Management Systems is advantageous., • Aerospace qualifications or familiarity with diverse currencies and conversions are a plus., • Strong negotiator—highly motivated, flexible, outgoing, and results-driven., • Excellent communication skills—capable of conveying complex ideas clearly and succinctly., • Relationship-focused, with a track record of building effective partnerships to achieve objectives., • Comfortable meeting deadlines and using metrics to assess performance., • High standards of work quality and an understanding of human factors in operational contexts., • Interpersonal skills to maintain strong interdepartmental relationships., • Knowledge of regulatory frameworks such as FAA, TCCA, EASA Part-145, PGS-15, ADR, and IATA categories 7/8. Working Time & Logistics • Based at head office in Hampton Wick, with flexibility for hybrid working and occasional travel across the UK., • May include shift-based work periods to align with maintenance operations.

🚨NEW OPPORTUNITY‼️ Role: Mortgage Administrator Location: Essex Proper Recruitment are delighted to be working with a successful mortgage brokerage in Essex who are looking for an experienced Mortgage Administrator to provide support to clients within a fast-paced and busy customer focused role. The ideal candidate will be confident, have enthusiasm, be a team player, have excellent communication skills and comfortable on the phone to clients. Must have an understanding of mortgages and the property purchasing process. This is an office based role Monday - Friday during probation [3 months] then will become Hybrid. Responsibilities: • Dealing with incoming calls, emails, post and voicemails, responding to any non-advisory queries in a professional and timely manner and referring any advisory queries to the relevant advisor, following these up with the relevant broker to ensure a response has been issued., • Liaising with solicitors, lenders, estate agents and brokers to progress mortgage applications from start to finish as quickly and seamlessly as possible, • Ensure our customer service database is kept up to date and all information held is accurate and that team members are also keeping the systems up to date/correct, • Keeping clients updated on the status of their application(s), ensuring every step of the customer journey is as clear and stress free for the client as possible, • Inputting cases on to our system, ensuring all details are accurate and all documents have been received in line with our compliance policies, • Experience in the mortgage broking industry vital, • Excellent written & verbal communication skills, • Meticulous with a keen eye for detail, • Positive & enthusiastic attitude with the ability to prioritise our customers’ needs and requirements at all times, • Ability to work under pressure and problem solve, both independently and as part of the team, • Computer literate and familiarity with Microsoft office, • Well organised with excellent time keeping, • Pension, • Competitive Holiday Entitlement, • Flexible working hours, • HR & Well Being Services, • Company Events, • £30,000 - £35,000 If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your CV and apply. Any enquiries can also be directed to or by phone – 0208 057 4047

Head of Fire Ark Workplace Risk | Hybrid with occasional travel to our London office | All Business Expenses | Competitive Benefits and Healthcare Ark Workplace Risk is a market leading provider of operational risk, compliance and safety solutions, and work with a prestigious and diverse range of over 500 clients. We are a leading safety consulting company dedicated to providing comprehensive safety solutions to our clients. Our mission is to help organizations ensure a safe and secure working environment for their employees. Role Summary We are seeking an outstanding fire safety professional to lead our fire safety service line. This is a pivotal, high-impact role designed to enhance the technical excellence, strategic development, and commercial success of Ark’s fire safety offering. Reporting directly into the Professional Services Director, the Head of Fire will serve as the technical authority for fire safety across the business, acting as a senior advisor to consultants, the Customer Success Team, and senior leadership. You will be responsible for the development and upkeep of fire safety products, frameworks, and templates, as well as overseeing quality assurance and professional competence within the fire team. This role requires a candidate with deep technical fire safety knowledge, strong stakeholder management skills, and the ability to support both operational excellence and business growth. The Head of Fire will play a key role in supporting the tender process by providing technical input, developing robust fire safety delivery models, and helping to shape compelling proposals that align with client requirements and industry standards. Key Responsibilities Technical Leadership • Act as Ark’s lead technical authority on fire safety matters., • Lead the development, implementation, and upkeep of fire safety service products including:, • Fire risk assessments, • Fire strategies, • Fire management plans, • Compartmentation surveys, • Monitor legal, regulatory and best practice updates (e.g. Regulatory Reform (Fire Safety) Order 2005, Building Safety Act 2022, Gateway 2 & 3) and advise stakeholders accordingly., • Support the business in responding to serious fire-related incidents or enforcement actions., • Undertake fire strategies and fire risk assessments for high-risk and complex buildings when required. Quality & Competence • Lead peer reviews of internal priority processes., • Manage the competence framework and CPD schedule for fire safety consultants., • Support the management of the QA / validation process for all fire-related reports, ensuring both quality and efficiency., • Investigate and resolve fire-related non-conformances and systemic issues. Client & Commercial Support • Provide strategic and technical input into client tenders and proposals., • Act as a senior point of contact for technical fire queries from clients and colleagues., • Support business growth by delivering insightful thought leadership seminars/webinars., • Build strong relationships with external bodies such as the Fire Authority, Building Safety Regulator, IFSM, IFE etc., • Help shape the long-term growth and innovation strategy of Ark’s fire safety function. Essential Skills and Attributes • Outstanding technical fire safety knowledge., • Deep understanding of UK fire legislation, supporting standards and approved guidance., • Comfortable with providing confident and calming advice in high-stakes scenarios., • Approachable, collaborative and respected by peers and external stakeholders., • Commercially aware with an understanding of resource allocation, fee proposals and margin protection., • Strategic thinker capable of aligning technical delivery with business goals. Qualifications and Experience • Full membership with the Institute of Fire Safety Managers (IFSM) or IFE., • Registered on the IFSM Tiered Register of Competent Fire Risk Assessors (Tier 3) or eligible., • Ideally holds (or working towards) a Fire Engineering degree., • Holds a minimum Level 5 fire safety qualification., • Experience within consultancy or client-facing fire advisory roles is essential., • Minimum of 8 years in a senior fire safety role, with proven experience in managing complex fire safety assessments and compliance projects. What We Offer • Competitive & tailored salary and benefits package, • Opportunities for professional development and career progression, • A collaborative and supportive work environment focused on achieving excellence in compliance, risk, and health & safety, • Working with our diverse range of clients within the built environment, including residential and commercial., • A wide range of benefits including Private Healthcare plan, 5% matched pension plan, 4x salary life cover, 25 days holiday with option to increase via salary sacrifice, and Perkpal - perks and reward program., • Social events with your colleagues., • Professional Membership reimbursement The business is committed to creating a safe and compliant environment for our clients. As our Head of Fire Safety, you will play a crucial role in delivering trusted compliance solutions and positioning Ark as a leader in fire safety. Apply today to be part of our mission in “Creating a Better World by Delivering Trusted Compliance Solutions.

Role: Senior Threat Intelligence Consultant Location: Manchester/London/Cheltenham (Hybrid) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future. We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, to make the world safer and more secure. Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business… ___ Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business… The Opportunity: You will be acting as senior member of the Operational Threat Intelligence team, reporting to the Principal Threat Intelligence Consultant. This role involves advanced analysis of cyber threats, the development of actionable intelligence, and collaboration with various teams. You will also be responsible for the improvement of our Threat Intelligence capabilities and will be responsible for the support development of the less senior members of the team. As a senior member of the Threat Intelligence Team you are expected to set an example in both output and work ethic. Your support to the wider organisation will be critical in the development of NCC Group’s Threat Intelligence capabilities and the broader service we offer. Key Accountabilities/Responsibilities: Threat Intelligence Analysis: Conduct in-depth analysis of cyber threats, including malware, vulnerabilities, and TTPs (Tactics, Techniques, and Procedures). Monitor and analyse emerging threats, industry trends, and geopolitical events to provide timely and relevant intelligence. Intelligence Reporting: Generate comprehensive and actionable intelligence reports for both technical and non-technical stakeholders. Communicate complex technical information in a clear and concise manner to enable informed decision-making. Your role will also include overseeing the production and quality assurance of all threat intelligence products produced by the team. Collaboration and Information Sharing: Lead and enable collaboration with internal teams, external partners, and industry forums to share threat intelligence. Participate in information-sharing communities to stay abreast of the latest threat landscape. Client Engagement: Act as a key point of contact between our clients and our team, ensuring the highest quality of deliverables and services. Act as an initial escalation point between clients and our team. Tool Management: Manage and optimise threat intelligence platforms and tools to enhance analysis efficiency. People Management: Act as a mentor to members of the team, providing guidance and mentorship to junior members of the team. Qualifications and Skills: • Bachelor’s Degree (or equivalent) in Computer Science, Cyber Security, or other suitable subject that is applicable to the role., • Have an analytical mindset with a keen attention to detail., • Ability to work effectively under pressure and prioritize tasks in a dynamic environment., • Continuous learning and adaptability to stay ahead of evolving cyber threats., • Strong interpersonal skills and the ability to work collaboratively in a cross-functional team., • Have excellent communications skills, both in terms of written and verbally delivered work., • Strong understanding of cyber threat landscapes, attack vectors, and mitigation strategies., • Previous experience as a threat intelligence analyst or similar position., • Knowledge of networking protocols, including TCP/IP, Domain Name System (DNS), subdomains, • Have experience with Threat Intelligence Platforms e.g. MISP Behaviours: • Focusing on Clients and Customers: Prioritise customer needs and build strong relationships., • Working as One NCC: Collaborate effectively with colleagues across the organisation., • Always Learning: Embrace continuous learning and development., • Being Inclusive and Respectful: Foster a positive and inclusive work environment., • Delivering Brilliantly: Strive for excellence in all that you do. What we offer in return: • 🌟 Flexible Working: Balance your work and personal life with our flexible working options., • 🌴 Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave., • 🧠 Medicash & Critical Illness Scheme, • 💼 Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme., • 🤝Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities., • ⚡ Green Car Scheme: Drive green and save money with our eco-friendly car scheme., • 🚴 Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme., • 🎉 Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet., • 👨 👩 👧 👦 Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments. About NCC Group The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates. We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business. Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect. We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best. About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.

Ready to Push the Boundaries of Technical Excellence? Are you ready to elevate your technical expertise to new heights? You’re already skilled at solving complex problems, but maybe you’re seeking a fresh challenge; an environment that pushes you to think deeper, troubleshoot faster, and develop technical skills. As our Senior Backup Engineer, you’ll provide expert-level technical support, troubleshooting, and strategic guidance to our Backup-as-a-Service customers. You’ll ensure the highest level of system reliability, security, and performance while acting as the primary escalation point for complex technical issues. If you want to work somewhere that values your expertise in both resolving critical incidents and designing preventative measure, where you can make a genuine impact on customers’ data security and business continuity, then keep reading. The Role: What You’ll Do Here: • Collaborate with engineering teams to develop long-term solutions that strengthen our backup infrastructure., • Proactively identify and mitigate risks before they impact customer operations., • Mentor and guide team members, helping them grow their technical capabilities., • Lead process improvement initiatives that enhance our service delivery., • Ensure seamless communication between technical teams and stakeholders., • Serve as senior escalation expert for complex backup issues, providing expert troubleshooting while mentoring junior engineers to foster team-wide technical excellence., • Own high-priority customer relationships as their trusted technical advisor, leading strategic engagements from risk assessments to capacity planning while liaising with senior stakeholders., • Develop advanced troubleshooting processes and drive long-term solutions in collaboration with engineering teams, contributing to knowledge bases and best practice documentation., • Lead complex infrastructure projects including migrations and upgrades, while ensuring compliance with industry standards and regulatory requirements., • Enhance operational efficiency through trend analysis, automation, and continuous service improvement, optimizing system performance and incident response times. Show Us You’re the One! We’re looking for someone who: • Thrives when faced with challenging backup and recovery scenarios., • Has a passion for complex technical puzzles which is matched only by their dedication to customer success., • Is equally comfortable diving deep into technical details and explaining complex concepts to non-technical audiences., • 3-5 years of hands-on technical experience including business/customer facing work., • Commvault Certified Engineer is highly desirable., • Experience with cross-platform integrations of Commvault with cloud services (Azure Backup, AWS S3, Google Cloud Storage)., • Experience in cybersecurity best practices related to data protection, ransomware mitigation, and compliance standards, • Exposure to ITIL best practices and service management frameworks., • Experience leading backup and disaster recovery projects, including migrations and large-scale implementations. Ready to Grow With Us? Apply now and join a team that will challenge you to be your best technical self! Send us your CV at along with a short note on why you’re ready to elevate both your earnings and your career.

Do you have experience in a phone-based customer service environment? Do you pride yourself on providing excellent customer service? Have you worked within the Financial Services Industry? If so, we'd love you to join our team at Pepper Advantage UK in Uxbridge. Pepper Advantage is one of the leading specialist loan servicing companies in the UK and we are seeking an enthusiastic and experienced Financial Services Specialist to join our team and contribute to the success of our organisation in Uxbridge, London. We would like to hear from candidates with experience of delivering exceptional, phone-based customer service and who are highly organised, motivated, and able to work effectively and accurately. You will be working within an established team as a key part of Pepper's operations, providing end-to-end servicing and administration of the mortgage throughout the complete cycle. As a Financial Services Specialist, your key responsibilities will include: • Delivering accurate and timely processing of mortgage administration activities, • Daily interactions with customers and third parties via telephone and in writing, • Managing your own workload efficiently and effectively in accordance with agreed policies and procedures, • Liaising effectively with clients, representing Pepper appropriately, • End-to-end servicing of mortgage/loans from completion through to redemption stage, • Identification of potential efficiencies and delivering ideas to improve Pepper operations and the customer experience Essential Skills • Can consistently deliver outstanding customer service, • Previous experience within a phone-based customer service environment., • Experience of working within the Financial Services Industry, • Confident telephone manner., • Excellent attention to detail., • Able to work to tight deadlines, • Be able to analyse problems, think creatively and make effective decisions in the appropriate timescales, • Demonstrate the ability to form productive relationships at all levels, • Demonstrate strong English verbal and written communication skills, • Demonstrate self-reliance and motivation This is a hybrid role, with the expectation of 2 days per week office attendance, following an office based training period of 4 - 6 months. Benefits • Benchmarked salary of £29,000, • After Induction Training, Hybrid Working (2 days per week in office) is available., • Private Medical Insurance, • Salary Sacrifice Pension matched up to 8%, • 25 days Holiday plus Bank Holidays, • EAP, • Enhanced Maternity & Paternity, • Wellbeing & volunteering Days, • Eye Care Contribution, • Payroll Giving, • Life Assurance About Pepper Advantage The UK arm of Pepper Advantage was established in 2013, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations. With offices in London and the North of England, Pepper Advantage UK employs over 360 people and has approximately US$25 billion in assets under management. Key sectors include commercial and residential mortgages, including prime, near-prime and non-conforming, and SME loans.

Join us as a Head of Devices at Peregrine Resourcing. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. How Specialist Talent Works: At Peregrine, we find the best talent for our clients. As a permanent employee of Peregrine, with access to all our standard benefits, you will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: We are seeking a Head of Devices to provide strategic leadership and direction across the full lifecycle of smart metering devices within the UK’s national infrastructure. This pivotal role will shape the vision, strategy, and governance of device technology, ensuring it is secure, future-ready, and aligned with national energy and operational objectives. Leading a team of device specialists, engineers, and technical experts, you will drive excellence in device strategy, integration, and performance. You will be accountable for ensuring that device-related decisions support scalable, interoperable, and cost-effective solutions that deliver optimal outcomes for DCC operations and our customers. You will work across delivery, technology, commercial, operational, and regulatory functions to embed device strategy as a trusted enabler of business and customer outcomes. Your leadership will be central to ensuring suppliers are held to account for delivering robust device roadmaps, compliance with standards, and innovation that meets evolving service needs. This role is critical in shaping the future of smart metering devices and ensuring our device capability operates as a strategic enabler of national energy transformation. Responsibilities: • Device Strategy and Leadership – Define and communicate the strategic vision for smart metering devices, ensuring alignment with organisational goals, industry trends, and regulatory obligations., • Team Leadership and Capability Development – Lead and develop a high-performing team of device experts, fostering a culture of innovation, accountability, and continuous improvement., • Device Lifecycle Ownership – Oversee the full lifecycle of smart metering devices, from specification and certification through deployment, maintenance, and retirement., • Driving Performance and Accountability – Set clear expectations for device quality, performance, and compliance, holding internal teams and suppliers to account., • Enabling Transformational Change – Provide leadership on device-related aspects of major transformation programmes, ensuring devices are enablers of secure and scalable change., • Stakeholder Engagement and Influence – Represent the device function in executive, regulatory, and industry forums, building trusted relationships and influencing strategic direction., • Cross-Functional Collaboration – Ensure device decisions are integrated across business, technical, operational, and regulatory domains., • Governance and Standards Leadership – Lead device governance activities, ensuring consistent application of standards, frameworks, and best practices., • Supplier and Partner Management – Ensure suppliers deliver against device roadmaps, technical quality, and service outcomes., • Investment and Roadmap Planning – Shape business cases and investment proposals for device-related initiatives, ensuring strategic coherence and value for money. Skills & Experience: • Proven Leadership in Device or Technology Functions – Experience leading device strategy or technology teams in complex, regulated environments., • Strong People Leadership – Ability to inspire and grow high-performing teams, building capability and confidence across the organisation., • Track Record of Leading Complex Change – Experience driving device-related transformation programmes with significant business and regulatory impact., • Strategic Thinking and Decision-Making – Ability to balance long-term device strategy with short-term operational needs., • Commercial and Business Acumen – Understanding of how device strategy supports business outcomes and value delivery., • Executive and Stakeholder Engagement – Skilled communicator, able to influence and build trust with senior stakeholders and regulatory bodies., • Governance and Standards Expertise – Experience establishing and leading device governance and compliance frameworks., • Supplier Management – Ability to hold suppliers accountable for device quality, innovation, and roadmap delivery., • Excellent Communication Skills – Able to convey complex device-related information clearly to technical and non-technical audiences. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing need, both now and in the future. Together, we help our clients to engage, develop and harness the skills they need to achieve and grow the workforce they want. We have a range of benefits you will receive alongside your salary. Our culture: At Peregrine we embrace fresh ideas, and we love learning fast. Our solutions are trusted and established, so we have the confidence of knowing we have a solid foundation. We rely on openness and honesty, and we’re always ready to help each other out. And we believe that our work can benefit society – whether it’s finding the digital talent of the future or being a driver for social mobility. Our commitment to diversity: At Peregrine, we’re proudly committed to championing diversity and inclusion, with company-wide initiatives to drive greater social mobility and reduce our environmental impact. Our teams represent a huge breadth of cultures, languages, and ethnicities, and over 20 different nationalities. We also employ candidates from a range of educational and socioeconomic backgrounds. Our partnerships with numerous charities ensure that we can stay well-informed and continue to improve our practices for the future. It reflects in the way we recruit our clients as we assist them in becoming more diverse.

As an Engagement Leader, you will leverage your robust technical background in contact centre technologies to address business needs through a consultative approach. Your responsibilities include leading end-to-end technical discussions covering Conversational AI, analytics, project infrastructure, APIs, integration, voice loggers, and IVR systems. The role offers a hybrid remote work environment with 50% travel to customer sites. During onsite visits, you will engage directly with clients to understand requirements, provide technical expertise, and oversee project implementations. Your ability to communicate technical concepts effectively and build strong relationships with stakeholders is pivotal in driving project success and delivering solutions aligned with business objectives. You must be fluent in Spanish and English RESPONSIBILITY The role encompasses several critical responsibilities: • Scope Management - Develop, clarify, and manage the project scope, defining deliverables and ensuring targeted outcomes are achieved., • Requirement Collaboration - Collaborate with stakeholders to derive both functional and non-functional requirements essential for project success., • Project Management Deliverables - Develop, maintain, and distribute standard project management deliverables such as implementation plans, project schedules, budgets, issues logs, meeting minutes, risk assessments, and status presentations to ensure successful project launches., • Stakeholder Management - Manage internal and external stakeholders, subcontractor partners, and project team members, ensuring the accuracy of project data in internal systems., • Presentation & Relationship management - Present project results to customer stakeholders through insightful recommendations. Build deep client relationships, network, and act as a thought partner, anticipating business problems and delivering exceptional service. SKILL ASSESSMENT Customer Facing – Vertical Knowledge – Product Knowledge – Technical Knowledge – DESIRED EXPERIENCE • 8 to 10 Yrs. Experience in Project / Program Management, account management, professional services or other direct customer facing role. • Professional PM certification includes plausible PMP, Prince2, ITIL, Agile, SCRUM or equivalent., • Experience of working on contact center technologies., • Should be able to handle multiple projects at any given time., • Demonstrated understanding of Project Management processes, strategies, and methods, • Experience working in a high-level collaborative environment with a focus on teamwork., • Ability to predict challenges and seek to proactively head-off obstacles., • Strong written and verbal communication abilities in English and, capable of effectively presenting ideas and engaging in social interactions in the required language., • Travel appropriately 50% of the time to customer sites. GOOD TO HAVE • Experience in deploying speech analytics / Conversational BOT / Agent Assist

Employer: DWS Group Title: Corporate Legal Asset and Portfolio Fund Management professional Location: London About DWS: Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change. Join us at DWS, and you can be part of an industry-leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing. You can support our clients, local communities, and the environment. We’re looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. That’s why we are ‘Investors for a new now’. As investors on behalf of our clients, it is our role to find investment solutions. Ensuring the best possible foundation for our clients’ financial future. And in return, we’ll give you the support and platform to develop new skills, make an impact and work alongside some of the industry’s greatest thought leaders. This is your chance to achieve your goals and lead an extraordinary career. This is your chance to invest in your future. Team / division overview: This role will sit in the DWS Private Equity Infrastructure business (“DWS Infrastructure”), which acquires and manages Equity investments in businesses that provide essential Infrastructure services across the transportation, energy, digital and social infrastructure sectors. With investment teams located in Europe, the business has a strong European footprint and is focused on managing infrastructure portfolios that can meet the needs of institutional investors and private clients worldwide. The division has funds under management of c.€24.4 billion. DWS Infrastructure is looking for a London-based corporate qualified lawyer to join the team on a permanent basis to support the asset management activities of the DWS Infrastructure business. The candidate will support the full lifecycle of asset management for DWS Infrastructure’s portfolio companies. Role Details: As a Corporate Legal Asset and Portfolio Fund Management professional you will be providing support to the investment and asset management teams on a variety of legal aspects of asset management and portfolio company related matters. We currently have c. 17 assets under management, with that number growing as we continue to deploy capital: • Providing support for our portfolio companies on key commercial contract negotiations eg. project agreements, standard form services or customer agreements including liaising with management teams and legal teams in our portfolio companies, • Providing support on the recruitment process for management team members including review and negotiation of service contracts and employment arrangements, engagement letters with recruiters and appointment of non-executive directors, • Liaising with external counsel on the implementation of management incentive plans including amendments to shareholders agreements, articles of association, share issuances and capitalisation of funding, • Assisting with execution of arrangements for new joiners and leavers to management incentive plans, • Assisting with corporate governance matters for our portfolio companies including liaising with outsourced corporate service providers, • Attending Investment Committee meetings and preparing records of the meetings, • Providing a first point of contact for and managing the relationship with our outsourced service providers and the investment team on negotiations of NDAs, release letters and engagement letters and managing the relationship We are looking for: • At least 4 years PQE experience at a national or international law firm of repute with experience in general corporate and/or commercial contract law matters, • Experience working with infrastructure fund clients preferred, but not essential, • In-house experience preferred (including secondments), but not essential, • Ability to manage and progress workstreams independently, whilst also working within a team environment, • Strong workload management and prioritization skills, • Good communication skills, including ability to distil complex legal matters for the communication and discussion with the investment team members, • Qualified in England and Wales; dual qualification in any European civil law jurisdiction would be beneficial, but not essential, • Language requirements: English (fluent); proficiency in any other European language would also be beneficial What we’ll offer you: At DWS we’re serious about diversity, equity and creating an inclusive culture where colleagues can be themselves and it’s important to us that you enjoy coming to work - feeling healthy, happy and rewarded. At DWS, you’ll have access to a range of benefits which you can choose from to create a personalised plan unique to your lifestyle. Whether you’re interested in healthcare, company perks, or are thinking about your retirement plan, there’s something for everyone. Some of our core benefits: • 30 days’ holiday + bank holidays, with the option to purchase additional days, • A non-contributory pension scheme, up to 10%, • Physical and Mental Health Well-Being benefits including (but not limited to) Private Medical Cover, a complimentary GP service and the support of Mental Health First Aiders, • Family friendly benefits including generous parental leave packages (supporting all variations of family set-ups), to healthcare plans and travel insurance, • The opportunity to support our CSR strategy which is focused on combatting climate change and achieving greater social justice. You can make donations to our partner organisations or take part in corporate volunteering opportunities in your local communities by providing on hand support. If you require any adjustments or changes to be made to the interview process for any reason including, or related to a disability or long-term health condition, then please contact your recruiter and let them know what assistance you may need. Examples of adjustments include providing a change to the format of the interview, or providing assistance when at the DWS office. This will not affect your application and your recruitment team will discuss options with you. Our commitment to equal employment opportunity Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. DWS is an equal opportunities employer and we welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations. We are committed to providing a working environment free from harassment, discrimination and retaliation.

Quality & Compliance Manager - Abbott Lyon Rewarding salary + 10% bonus + benefits Hybrid – 3 days per week at the London Product Studio We've partnered with the exciting brand Abbott Lyon as we search for a Quality & Compliance Manager to join their team! Company Overview Abbott Lyon is all about creating affordable luxury, designer-inspired, trend-led jewellery and accessories with a personal touch. Founded in 2015 by Jezz Skelton & Asha Jones it has become a big hit globally, achieving eight-figure revenue direct to consumers via its website, and is the fastest-growing jewellery brand in the UK, and recently ranked in the Sunday Times 100. Abbott Lyon’s focus is on creating high quality, stylish and meaningful jewellery designs with thoughtful and personal touches. Check out their website here: About the role Your role will be to take lead accountability for developing the Quality and Compliance strategy across the business and ensuring its successful implementation. As a company that ships millions of beautifully designed and crafted products each year, this is an exciting, high impact role with a direct impact on Abbott Lyon’s overall Customer Experience and Brand sentiment. Reporting into the Product Director, you will be the subject expert in the business for all things Quality and Compliance, ensuring our end to end processes (from product development through to post purchase support) are designed to minimise issues across the Supply Chain. You will partner with teams across Product Management, Finance, Operations, and Customer Service (to name a few), in addition to our external vendors, to ensure Quality data and regulatory compliance are embedded into our decision-making processes, resulting in a reduction in the overall financial exposure relating to quality and further reaffirming our brand credibility. This role is perfectly suited to somebody who is data driven, collaborative and “never done” when it comes to improving processes and ways of working. What you’ll be doing: Quality Assurance (Proactive): • Develop and maintain the company’s Quality Management Programme to support consistent, proactive product quality across the design and production lifecycle., • Lead supplier audits and onboarding processes to ensure compliance with quality, ethical, and sustainability standards., • Implement continuous improvement initiatives in collaboration with design, production, and supply chain teams to pre-empt quality issues., • Embed quality planning at the Design/NPD stage to mitigate potential non-conformance Quality Control (Reactive): • Lead root cause analysis and corrective/preventive actions in response to customer complaints, feedback and returns, • Maintain detailed records of product non-conformance and track quality KPIs for regular reporting to supply base and internal leadership, • Collaborate with Customer Service teams to support timely, satisfactory resolution of quality-related issues., • Create monthly insight dashboard to show product quality trends and the commercial and customer experience impact of improvements/initiatives already live Data analysis and insight: • In partnership with Operations/Customer Experience Leadership, analyse replacement and refund data to identify the rate of issues on a product and category level (the “fault rate”) and whether there are new products/trends requiring attention, • Analyse the financial impact of replacements and refunds relating to product quality, identifying drivers of this cost (e.g. product mix, AOV, process non-compliance) and associated improvement opportunities Lead Quality & Compliance strategy: • Develop the overarching strategy, covering everything from website and post-purchase comms through to warranty details and manufacturing enhancements, • Lead the project management of Quality improvement across the business, ensuring there is ongoing focus on the top opportunity areas (e.g. plating, product design improvements) and that agreed actions are executed Regulatory Compliance & Testing • Ensure compliance with all relevant UK, EU, and international regulations governing jewellery, including REACH, Nickel Directive and other applicable standards., • Develop and implement a robust product testing and certification programme, • Act as the main point of contact with external testing laboratories and regulatory bodies., • Keep up to date with legislative changes and emerging standard, advising senior management on implications Corporate Social Responsibility: • Champion ethical sourcing, sustainability, and responsible business practices throughout the supply chain., • Monitor and enforce compliance with the company’s ethical trading policies, including supplier audits, social compliance checks, and materials management., • Drive sustainability initiatives aligned with industry best practices and consumer expectations. We are excited about you because: • You have proven experience in quality management, compliance, and supplier management in a high-volume manufacturing or retail environment, and are able to “jump in” on building our strategic roadmap, • You have strong knowledge of UK, US and EU regulatory frameworks for jewellery and consumer products, combined with familiarity with product testing protocols and external testing bodies., • You are comfortable with the Technical components of Product Quality (e.g. manufacturing processes and product design), • You demonstrate a passion for sustainability and ethical business practices., • You are both strategic and analytical, with an ability to break down problems and drive solutions; proven track-record translating data into actionable insights and strategic recommendations, • You have a proven track-record of cross functional collaboration and influencing business partners, • You are an exceptional communicator with strong written, verbal and presentation skills, and the ability to convey effectively complex data to diverse audiences, • You have strong interpersonal skills, with a hunger for learning and development; a team player with a positive attitude, • You have a strong ability to prioritise and manage resources to maximise results, • You thrive in a dynamic, fast-paced work environment with other colleagues who are also motivated and collaborative Benefits • Rewarding base salary + 10% bonus package, • Flexible, hybrid working arrangements, there’s a minimum requirement of three days a week in office in the London Studio, • Lots of potential for career development and training, • Private Health Insurance, • Fun and friendly team with regular socials, • Opportunity to be a part of the fastest growing jewellery brand in the UK! If you’re looking to join an innovative, fast-growing brand, apply now or email Sam at to learn more! Abbott Lyon is committed to building and supporting a brilliant, diverse, and inclusive team as an equal opportunities employer. We encourage applicants from all backgrounds to apply. If you require any adjustments during the recruitment process, please let us know how we can support you.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact • Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices., • Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction., • Triage and resolve technical issues via ticketing systems, phone, and remote sessions., • Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams., • Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions., • Share insights from customer interactions to improve our product and support experience., • Document troubleshooting steps and resolutions clearly for both internal and customer use., • Lead root cause analysis and coordinate corrective actions to prevent recurrence. Qualifications Your Experience Mandatory Requirements 🔒 Due to the nature of this role and the customers we support, candidates must either: • Have lived in the UK for the last 5 consecutive years, or, • Hold British Citizenship, • This is essential to obtain UK Security Clearance and is a strict hiring requirement., • Demonstrated ability to troubleshoot and resolve complex issues across varied environments, independently and effectively., • Experience with cloud-native technologies: Kubernetes, Docker, Linux, AWS, Azure, GCP, CI/CD, Terraform, Ansible, Serverless, and container registries., • In-depth understanding of public cloud platforms and deployment best practices., • Strong knowledge of network protocols (TCP/IP) and security practices (IPSec, SSL-VPN, NAT, GRE)., • Hands-on experience with cloud infrastructure operations and troubleshooting customer tech stacks., • Familiarity with SIEM tools, vulnerability management, malware analysis, and firewall configurations., • Ability to communicate complex technical solutions to a wide range of audiences, both technical and non-technical., • Skilled in Python, JSON, YAML, Bash, or other relevant scripting languages., • 3–5 years of experience in Technical Support, or similar hands-on roles., • Bachelor’s/Master’s degree in a technical field or equivalent practical/military experience. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Our methodology is first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll be working hand in hand with our developers to reproduce the issues you find and develop permanent solutions to prevent them in the future. Your Impact • Respond to user-reported issues in adherence to established Service Level Agreements, • Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions, • Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise, • Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix, • Provide timely feedback into the development process on customer-reported product problems, • Document actions to effectively communicate information internally and to customers, • Facilitate root cause investigations and manage the implementation of corrective and preventative measures Qualifications • Previous experience with Endpoint Security software is required, • SIEM experience, including -, • Deep understanding of how SIEMs works, • Experience in creating custom collections and data parsing, • Experience in creating complex correlation rules, reports and dashboard, • Experience in integration and implementation of SIEMs, • Experience working with EDR tools, • Experience with strong communication and customer service skills, • Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols, • Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging), • 4+ years of experience as a Support Engineer, • Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction., • Excellent written and verbal communication skills, • Strong customer advocacy skills and experience, ability to work in difficult customer situations, • Knowledge of Cloud infrastructure a plus, • Experience in incident response a plus, • Experience with scripting a plus The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new ones, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $xxx/yr - $xxx/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found ___. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

The Company This ambitious business take pride in their delicious range of chilled and frozen products, supplying retail and food service customers across the UK, Europe and globally. Growing fast they are looking to add to their talented NPD team with a Senior Product Developer. The Role Reporting to the General Manager, you’ll be joining a small NPD team and will be responsible for the end-to-end development of exciting new food products - ensuring each concept is not only innovative but commercially in line with product briefs and market insights. This is a broad role where you’ll be working with the overseas R&D team to transform customer briefs into viable production possible products. You’ll take ownership of all stages in the product lifecycle, manage project critical paths and collaborate with technical, ops and procurement teams to ensure quality, innovation and compliance are achieved on the exceptional new products that will adorn the retailer shelves. You’ll also be involved in packaging improvement, artwork sign off and post-launch reviews. A key part of your role will be forging lasting customer relationships to understand project aspirations and transform these briefs into on-trend and on-time concepts. The Candidate We are seeking an ambitious, creative and capable Product Developer looking to step up into broad role within a growing business. You’ll have experience ideally within chilled or frozen categories for branded or retail own-brand products. You’ll relish the chance to be involved in every facet of NPD and EPD. Ideally you will have a food degree too. We’re also looking for exceptional communication skills, as you’ll be retailer facing, and managing projects with internal internation teams to launch products quickly and successfully. You must have excellent communication and organisation skills coupled with the ability and enthusiasm to learn quickly and get started on new projects. You will have an amazing understanding of food trends, ingredients, and seasonality which you can use to revamp recipes as well as conjure up new delights. This is an exciting role where frequent travel will be involved across the UK, EU and to SE Asia. So, if you’re currently a Product Developer looking to grow and thrive in a pacey new environment with lots of customer contact, then this could be the role for you! Apply now or call 0345 2600 737 / 07700 137 110 for a confidential chat. Ref: L6897 Due to the large number of applications our opportunities attract, it sometimes takes us time to thoroughly review and consider them all. We endeavour to respond to every application within 5 working days, however if you have not heard from us within this timeframe, we are sorry to say your application for the role has not been successful. To support you in showcasing your best self, we make sure that any necessary accommodations, whether physical or non-physical, are provided to assist you throughout the job application and interview process. Also, please note that we are only able to accept and respond to applications from candidates with eligibility to work in the UK and those who hold valid work visas

Bank of London offers a safer business banking model by holding all deposits at the Bank of England, eliminating the risk of 'bank runs.' It provides services such as Deposit, Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. We are seeking a motivated and curious individual who aspires to excellence. This person should be technology-driven, aiming to bring innovation and automation to the bank's Financial Crime processes within our Risk Framework. We value those who challenge conventions, possess a forward-thinking mindset, and can self-direct to deliver complex outcomes with agility, speed, accuracy, and excellence. As the KYC & Ongoing Monitoring Manager, you will play a crucial role in designing, implementing, and managing robust financial crime systems and controls. Your efforts will ensure our bank remains resilient and customer-centric, delivering exceptional value to our clients while maintaining compliance with regulatory standards. • Managing a growing team of Financial Crime analysts and associates to undertake the Client Due Diligence and ongoing assurance processes., • Develop and maintain comprehensive KYC procedures, continuously identifying opportunities to streamline processes and improve operational efficiency, • Oversee and manage the end-to-end client onboarding journey, ensuring a seamless, compliant, and efficient process aligned with regulatory standards and internal policies, • Oversight of conducting continuous monitoring reviews of our clients to ensure compliance with regulatory obligations., • Building out the Banks assurance framework for Embedded Banking, ensuring the appropriate controls are in place to ensure compliance., • Assessing and monitoring the integrity of our client's financial crime risk and controls framework., • Working closely with the ‘Second Line’ and the bank's MLRO, raising internal SARs and supporting efforts to ensure the team are kept up-to-date with training and knowledge development, • Communicating regularly with clients to track the development and remediation of findings from assurance reviews., • Supporting clients to stay compliant with emerging regulatory changes., • Establishing a scalable, efficient, and consistent framework for ongoing reviews, • Planning and prioritising the review schedule and managing the necessary capacity to deliver it., • Approval of First Line Financial Crime Assessments for submission to Senior Management, • Development of MI to support governance, audit and 2LOD., • Act as an escalation point of contact for all queries regarding financial crime, dealing with and raising issues to senior management and 2LOD in a timely manner including iSARs., • Extensive experience in managing ‘First Line’ Financial crime Operations teams and Demonstrated experience in building team., • In-depth knowledge of AML, CTF, and fraud regulations, as well as industry best practices for robust financial crime control implementation., • Background in CDD and ongoing assurance of complex client types and structures, including MSBs, PSPs and Financial Institutions., • Insight into Embedded Banking and an understanding of how to conduct appropriate assurance in both a Reliance and Non-Reliance model., • Proven experience in the UK regulated financial services sector, preferably within a fintech, challenger bank, or correspondent banking., • Comprehension of the ‘3 lines of defence’ model and understanding of the role of ‘First Line’ Financial Crime Operations, • Strong stakeholder management skills to effectively collaborate across the business and represent the Bank of London externally, articulating our financial crime requirements with clarity., • Skilled in navigating challenging conversations and managing client expectations., • A principled and growth mindset, capable of thoroughly analysing regulations and applying insights to align the client’s financial crime framework with our own. London Travel to other locations may be required on occasion. Diversity Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, disability, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.

We are currently recruiting for a Research Assistant, to work Monday to Friday 9.30am to 5.30pm, in our London office. POSITION OVERVIEW The Research Specialist is responsible for providing research services to attorneys and staff both on-site and remotely on a time-critical basis. ESSENTIAL JOB FUNCTIONS (This list is not exhaustive and may be supplemented and changed as necessary.) • Works as part of the global Research Services team to perform non-legal research in a wide range of subject areas including, but not limited to, corporate and financial transactions, intellectual property, and litigation in support of the Firm’s attorneys, paralegals and administrative staff., • Uses critical thinking to analyse each request and identify the best research resources for efficient and cost-effective resolution., • Demonstrates an expert level of proficiency in research, including selecting resources and search strategies. Presents research results in a clear and logical manner with suggestions for further research if relevant., • Maintains a superior level of expertise using tools such as Westlaw Edge, Lexis+ UK and Practical Law, as well as specialised tools such as Capital IQ, Debtwire, Filings Expert, FromCounsel, MergerMarket, Newsdesk, Orbis, Preqin, Reorg, Solomonic, Vable etc., • Ability to work both independently and as part of a team, and the ability to work under tight deadlines and manage multiple projects., • Assists with new joiner orientations and training., • Assists in the maintenance of the hardcopy collection., • Other administrative projects, as assigned. QUALIFICATIONS Education, Work Experience, Skills • The ideal candidate will be a dynamic, proactive person with a degree (bachelor’s or master’s) in library science, business or law., • Candidate should have proven experience of working research experience in a large law firm or corporate library and be knowledgeable about business, corporate transactional, intellectual property and legal research resources., • Strong customer service orientation, ability to work independently as well as part of a firm-wide research team and capable of handling multiple tasks and setting priorities is essential., • Candidate must have excellent written and oral communication skills, as well as the ability to work with individuals at all organisational levels.

At Millstream, we are looking for a Service Delivery Executive to support the Head of Service Delivery with all aspects of technical and administrative duties to help ensure that the services provided by all of Millstream’s TPAs meet the required levels, are proactively developed to enhance the customer experience and relevant processes protect the underwriting performance of Millstream schemes. Assist with building the most effective relationships at all levels with customers and suppliers. Responsibilities: • Respond to agent and client enquiries via telephone and in writing to agreed service standards., • Handle queries from sales support, claims handlers, medical screeners and emergency assistance providers., • Liaise with the Underwriters to ensure that non-standard and complex queries are managed and resolved to the satisfaction of our customers., • Work with the guidance of the Underwriters and Head of Service Delivery to perform analysis on MI reports to ensure they accurately reflect the current position., • Demonstrate in-depth knowledge of policy cover, recoveries, and subrogation processes, and provide guidance to internal and external stakeholders., • Maximise subrogation and cost containment wherever possible, • Assist in resolving customer disputes, preparing papers and liaising with relevant parties including the Financial Ombudsman Service., • Prepare and interpret performance analysis reports., • Conduct audits of Third-Party Administrators (TPAs)., • Support the delivery and analysis of customer satisfaction surveys., • Support the implementation and monitoring of Consumer Duty outcomes, ensuring fair value and good customer outcomes across all products and services., • Provide specialist support for funeral-related insurance products, ensuring sensitivity, compliance, and customer care are prioritised. Knowledge and Experience: • Strong working knowledge of travel, personal accident, loss of licence and funeral insurance products., • Experience working within a regulated environment, with a clear understanding of first line compliance responsibilities., • Familiarity with FCA Consumer Duty principles and their practical application in service delivery., • Highly articulate and confident when dealing with people at all levels – clients, brokers, customers, and regulators., • Empathetic, flexible, and assertive customer management skills, especially in sensitive areas such as funeral services., • Strong organisational skills with the ability to prioritise workload to tight deadlines while maintaining attention to detail., • Strong numeric, IT, and analytical skills., • Self-motivated and able to work effectively both independently and as part of a team., • Proficient in Microsoft Office applications and comfortable with web-based technologies. By submitting your CV you confirm that you are agreeing to the ___ of Nexus Underwriting and consenting to Nexus Underwriting processing and holding your personal details.

Join us as a Head of Data Service Provider at Peregrine Resourcing. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. How Specialist Talent Works: At Peregrine, we find the best talent for our clients. As a permanent employee of Peregrine, with access to all our standard benefits, you will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: We are seeking a Head of Data Service Provider to lead the strategic direction, performance, and evolution of our data services within the UK’s smart metering infrastructure. This is a critical leadership role responsible for ensuring that our data platforms, services, and integrations are secure, scalable, and aligned with national energy and digital transformation objectives. You will lead a team of data specialists, architects, and service managers, setting the tone for excellence in data governance, service reliability, and innovation. Your leadership will be instrumental in shaping the data strategy that underpins our smart metering ecosystem, ensuring it delivers trusted, high-quality data services to support operational, regulatory, and customer outcomes. Working across delivery, technology, commercial, operations, and regulatory functions, you will embed data services as a strategic enabler of decision-making and transformation. You will champion a data-first approach, ensuring our platforms and services are integrated, secure, and future-ready. You will also hold suppliers to account for delivering robust data service roadmaps that meet evolving business and customer needs. This role is pivotal in shaping the future of smart metering data services and ensuring our data capabilities operate as a strategic enabler of national energy objectives. Responsibilities: • Data Service Strategy and Leadership – Define and communicate the strategic vision for data services, ensuring alignment with organisational goals, industry trends, and regulatory obligations., • Team Leadership and Capability Development – Lead and develop a high-performing team of data service experts, fostering a culture of accountability, innovation, and continuous improvement., • End-to-End Data Service Ownership – Oversee the full lifecycle of data services, from architecture and integration to performance, compliance, and evolution., • Driving Performance and Accountability – Set clear expectations for data service quality, reliability, and compliance, holding internal teams and suppliers to account., • Enabling Transformational Change – Provide leadership on data service enablement for major transformation programmes, ensuring data is a trusted enabler of secure and scalable change., • Stakeholder Engagement and Influence – Represent the data service function in executive, regulatory, and industry forums, building trusted relationships and influencing strategic direction., • Cross-Functional Collaboration – Ensure data service decisions are integrated across business, technical, operational, and regulatory domains., • Governance and Standards Leadership – Lead data governance activities, ensuring consistent application of standards, frameworks, and best practices., • Supplier and Partner Management – Ensure suppliers deliver against data service roadmaps, technical quality, and service outcomes., • Investment and Roadmap Planning – Shape business cases and investment proposals for data service initiatives, ensuring strategic coherence and value for money. Skills & Experience: • Proven Leadership in Data or Technology Functions – Experience leading data service or technology teams in complex, regulated environments., • Strong People Leadership – Ability to inspire and grow high-performing teams, building capability and confidence across the organisation., • Track Record of Leading Complex Change – Experience driving data-related transformation programmes with significant business and regulatory impact., • Strategic Thinking and Decision-Making – Ability to balance long-term data strategy with short-term operational needs., • Commercial and Business Acumen – Understanding of how data services support business outcomes and value delivery., • Executive and Stakeholder Engagement – Skilled communicator, able to influence and build trust with senior stakeholders and regulatory bodies., • Governance and Standards Expertise – Experience establishing and leading data governance and compliance frameworks., • Supplier Management – Ability to hold suppliers accountable for data service quality, innovation, and roadmap delivery., • Excellent Communication Skills – Able to convey complex data-related information clearly to technical and non-technical audiences. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing need, both now and in the future. Together, we help our clients to engage, develop and harness the skills they need to achieve and grow the workforce they want. We have a range of benefits you will receive alongside your salary. Our culture: At Peregrine we embrace fresh ideas, and we love learning fast. Our solutions are trusted and established, so we have the confidence of knowing we have a solid foundation. We rely on openness and honesty, and we’re always ready to help each other out. And we believe that our work can benefit society – whether it’s finding the digital talent of the future or being a driver for social mobility. Our commitment to diversity: At Peregrine, we’re proudly committed to championing diversity and inclusion, with company-wide initiatives to drive greater social mobility and reduce our environmental impact. Our teams represent a huge breadth of cultures, languages, and ethnicities, and over 20 different nationalities. We also employ candidates from a range of educational and socioeconomic backgrounds. Our partnerships with numerous charities ensure that we can stay well-informed and continue to improve our practices for the future. It reflects in the way we recruit our clients as we assist them in becoming more diverse.

Data Quality Officer – 6 Month Fixed Term Contract Hybrid, London - City Full time, Fixed Term Salary: £26,000 per annum (pro-rata) Our mission The overarching purpose of the Chartered Insurance Institute (‘the Institute’) is to educate and support our members to deliver services to the highest professional standards and to advocate for the public good. By doing this the Institute builds and maintain public trust in the insurance, financial planning, and mortgage advice professions. Our vision Our vision is that CII and PFS professionals build a world which delivers ever greater financial resilience for individuals and societies more broadly. Your role As a Data Quality Officer, your mission is to enhance the accuracy and completeness of the CII's records. By addressing data gaps and replacing dummy data with up-to-date information, you will help the Institute operate more efficiently, reduce processing errors, and improve communication with members and target audiences. You will methodically work through data records allocated from the CRM database, filling in missing information, replacing inaccurate data, and liaising with Customer Services for further member support. Throughout your work, you will have access to support from the CRM Manager, Membership Manager, Data Governance Manager, and Data Protection Officer. You • You have proven administrative experience, particularly in data management and customer service., • You are skilled in using and maintaining databases, with knowledge of CRM systems like D365 or Salesforce., • You thrive on improving data quality and ensuring accuracy., • You enjoy methodical work and take pride in maintaining clean, validated records., • You collaborate effectively with various departments to support data integrity., • You are a confident communicator, comfortable making phone and email enquiries to gather necessary information., • You are detail-oriented and can efficiently identify and correct data discrepancies., • You value compliance and ensure all data handling aligns with GDPR and data protection regulations. Your benefits In addition to a market-benchmarked base salary, here are some of the benefits you can expect from CII as a valued colleague: • 10% non-contributory pension, • 30 days annual leave + bank holidays (pro rata), • Healthcare cash plan, • Life assurance, • Modern office space located in 20 Fenchurch Street (Walkie-Talkie) with free Sky Garden access and discounts Next steps If you would like to explore this opportunity with us for the next step in your career, we look forward to receiving your application through the Apply feature at the top of this advert. If you have any queries or require assistance, please get in touch on and we will endeavour to come back to you as soon as possible.

Role: Threat Intelligence Consultant Location: Manchester/London/Cheltenham (Hybrid) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future. We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, to make the world safer and more secure. Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business… ___ Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business… The Opportunity: You will be acting as a team member within the Operational Threat Intelligence team, reporting to the Operational Threat Intelligence Manager, and supported by the Operational TI Team Leads. This role involves analysis of cyber threats, the development of actionable intelligence, and collaboration with various teams. Your support to the wider organisation will be critical in the development of NCC Group’s Threat Intelligence capabilities and the broader service we offer. Key Accountabilities: Threat Intelligence collection and analysis: Make use of OSINT and other intelligence sources to collect and then conduct in-depth analysis of cyber threats, including malware, vulnerabilities, and TTPs (Tactics, Techniques, and Procedures). Monitor and analyse emerging threats, industry trends, and geopolitical events to provide timely and relevant intelligence. Online Exposure Monitoring Service: Support the delivery of the OXM service, conducting triage of alerts and dark web mentions, respond to client queries and support onboarding and profile review sessions with clients. Intelligence Reporting: Generate comprehensive and actionable intelligence reports for both technical and non-technical stakeholders. Communicate complex technical information in a clear and concise manner to enable informed decision-making. Collaboration and Information Sharing: Collaborate with internal teams to share threat intelligence. Participate in information-sharing communities to stay abreast of the latest threat landscape. Use of TI Tools: Make use of threat intelligence platforms and tools to enhance analysis efficiency. Qualifications and Skills: • Have a Bachelor’s Degree in Computer Science, Cyber Security, or other suitable subject that is applicable to the role, • Hold CRTIA or be willing to work towards it, • Have an analytical mindset with a keen attention to detail., • Ability to work effectively under pressure and prioritize tasks in a dynamic environment., • Continuous learning and adaptability to stay ahead of evolving cyber threats., • Strong interpersonal skills and the ability to work collaboratively in a cross-functional team., • Have excellent communications skills, both in terms of written and verbally delivered work., • Good understanding of cyber threat landscapes, attack vectors, and mitigation strategies., • Previous experience as a threat intelligence analyst or similar position., • Knowledge of networking protocols, including TCP/IP, Domain Name System (DNS), subdomains, • Have experience with Threat Intelligence Platforms e.g. MISP Behaviours: • Focusing on Clients and Customers: Prioritise customer needs and build strong relationships., • Working as One NCC: Collaborate effectively with colleagues across the organisation., • Always Learning: Embrace continuous learning and development., • Being Inclusive and Respectful: Foster a positive and inclusive work environment., • Delivering Brilliantly: Strive for excellence in all that you do. What we offer in return: • 🌟 Flexible Working: Balance your work and personal life with our flexible working options., • 🌴 Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave., • 🧠 Medicash & Critical Illness Scheme, • 💼 Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme., • 🤝Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities., • ⚡ Green Car Scheme: Drive green and save money with our eco-friendly car scheme., • 🚴 Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme., • 🎉 Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet., • 👨 👩 👧 👦 Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments. About NCC Group The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates. We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business. Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect. We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best. About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.

Marketing & Growth Data Analyst (12-month FTC - Maternity Cover) Location: London, UK - Hybrid (2 days in office) Salary: Up to £70k (DOE) Start date: Ideally before late October We're seeking a skilled Marketing & Growth Data Analyst to join a dynamic consumer brand and support both UK and global teams. In this role, you'll turn data into actionable insights, evaluate marketing performance, and help shape strategic growth decisions. You'll split your focus between UK market analysis and collaborating with global colleagues on scalable data solutions. What You'll Do * Conduct deep-dive analysis on marketing performance, acquisition, retention, and lifetime value. * Evaluate campaigns and promotions, measuring both immediate results and long-term customer behaviour. * Extract and manipulate data using SQL from platforms such as Snowflake. * Build clear, compelling dashboards in Tableau (or similar tools). * Track marketing KPIs (CAC, retention, ROI) and proactively flag trends or risks. * Collaborate with marketing, sales, and growth teams locally and globally. * Support colleagues in self-service data access and interpretation. About You * 5+ years' experience in analytics, ideally in marketing, growth, or e-commerce. * Advanced SQL skills; experience with Snowflake, dbt, and Tableau (or similar). * Strong grasp of marketing metrics and statistical methods. * Confident working independently and presenting insights to non-technical audiences. * Curious, collaborative, and proactive problem-solver. Package & Perks * Up to £70k salary (depending on experience) * 30 days' annual leave + bank holidays * Private medical insurance * Pension match up to 4% * Summer Hours (June-August) * Wellbeing days, volunteering day, and other leave benefits * Annual learning budget + language learning subscription * Generous staff discounts Find out more and apply via the link below !!!

Growth Analyst - 12-month FTC Up to £70,000 London — Hybrid (2 days/week in office) Company This company is a global leader in interactive audio for children, with millions of audio devices and figurines sold worldwide. Their award-winning, screen-free system is transforming how kids play and learn independently. Available in over 100 countries and multiple languages, their expanding range of products continues to inspire imagination and support meaningful, tech-enabled play. The Role They are looking for an ambitious and motivated Marketing & Growth Data Analyst to join the UK team and help build out their analytic capabilities. You’ll also be part of the global Data & Analytics unit, giving you the opportunity to work on scalable data products, collaborate with international colleagues, and expand your expertise. This is a hands-on analysis role where you’ll move seamlessly from pulling and manipulating data to producing clear, actionable insights for the UK Growth and Marketing teams. You’ll help monitor performance, understand customer behaviour, evaluate campaigns, and contribute to both tactical and strategic decision-making. You’ll split your time roughly 60% on UK-focused work and 40% on global collaboration, creating local insights while helping to shape global dashboards and reporting tools. Key Responsibilities • Analysis & Insight – Conduct deep-dive analysis into marketing performance, customer acquisition, retention, and lifetime value. Go beyond “what happened” to explain “why” and recommend “what next.”, • Campaign Impact Assessment – Evaluate promotions and experiments to determine both immediate and long-term effects on customer spend and retention., • SQL Data Extraction & Manipulation – Pull, join, and transform data from Snowflake and other sources, working with data marts and dbt models., • Data Visualisation – Create clear, compelling Tableau dashboards and reports for stakeholders at all levels., • Marketing KPI Tracking – Support the marketing team in measuring key performance metrics (e.g., acquisition cost, retention rates, channel ROI)., • Proactive Opportunity Spotting – Identify trends, anomalies, or risks in the data and bring them to the attention of the business without waiting for a request., • Stakeholder Collaboration – Work closely with marketing, sales, and growth teams in the UK, while engaging with global analytics peers to align on best practices and standards., • Enablement & Self-Service – Support colleagues in becoming more self-sufficient in accessing and interpreting data. Skills and Experience • Experience in data analytics roles, ideally in marketing, growth, or e-commerce environments., • Advanced SQL skills for data extraction and manipulation., • Experience with Snowflake, dbt, and Tableau (or similar visualisation tools)., • A strong statistical foundation and ability to apply the right analytical methods., • Understanding of marketing metrics such as CAC, LTV, retention, and channel ROI., • The ability to work independently, structure your own analysis, and deliver actionable insights., • Strong communication skills to explain complex findings clearly to non-technical stakeholders., • A collaborative mindset and a proactive, curious approach to solving problems.

Company description At MENA FS we are establishing an inclusive NEO bank with a Shariah ethos, to provide customers with a world class banking experience. We have completed the Prudential Regulation Authority’s (PRA) New Bank Start-Up Unit (NBSU) pre-application ‘initial’ stage and have been advised to establish a full Board to progress through pre-application stages to authorisation. This is an exciting and rare opportunity to create a bank from the ground up, shape its strategic direction, and deliver a world-class NEO bank. Role: Chief Operating Officer (COO) – Senior Management Function 24 (SMF24). Contract type: Part-time Consultancy contract until milestone 4, then full time. Location: Initially remote working, hybrid working when full time. As a startup we can offer accrued cash remuneration and equity vesting. Milestone cash payments: £11,000 accrued1 and 0.5% equity vested per key milestone (Total: £44,000 (without performance bonus) and 2% vested equity after Milestone 4). Performance bonus: • 10 % (£4,400) for on-time submission if Milestone 4 (Banking licence application submission) within 6 months is attained – approved by the Chair (INEC)., • 10% (£4,400) for positive regulator feedback after the submission of the banking licence – approved by the Chair (INEC)., • Full time employment contract from the date of submission to be confirmed by the Chair (INEC)., • Salary: £120,000pa pro-rated from commencement of full time contract for the remainder of the leave year. Milestones and payout triggers Milestone 1: Pre-application “Feedback”. • Trigger: Receiving a feedback letter progressing onto the ‘Challenge’ stage., • Cash vest: Paid after Milestone 3¹., • Trigger: Receiving a feedback letter concluding the ‘Challenge’ stage or an invitation to submit banking licence application., • Cash vest: Paid after Milestone 3¹., • Trigger: Successful close of the investment round., • Cash vest: Combined payment¹., • Trigger: Acknowledgement of the banking licence application., • Cash vest: Paid at Milestone 4., • Equity vest: 0.5%. 1Milestones 1–3 cash is combined and paid in one tranche after Milestone 3 and approved by the Chair (INEC). Subject to successful fundraising and FCA/PRA approval. Role summary As Chief Operating Officer (SMF24), you will operationalise our vision into building our operations and technology infrastructure. You will work alongside the Founder, Co-Founder, CEO, CFO, Chair (INEC) and Chief Risk & Compliance Officer to iterate and deliver the regulated business plan (RBP), progress through the pre-application stages and authorisations and deliver our AI, technology and cloud strategy, ensuring full regulatory compliance. Key responsibilities · Strategic o Develop and implement the AI, technology and cloud roadmap, aligned to our strategic vision and future growth strategy. o Select and manage technology vendors to support scalable, regulatory compliant banking services aligned to the vision and strategy. o Establish detailed timelines for critical systems, core banking, Know Your Customer (KYC) / Anit Money Laundering (AML), AI engines, app building and technology integrations, build, test and launch. · RBP development o Incorporate feedback from the pre-application stages into system policies, processes, controls, vendor selection, outsourcing and governance. o Design and implement KYC/AML policies systems, processes, transaction monitoring, onboarding and customer life cycles. o Estimate the potential for delays and develop risk mitigation strategies. o Develop and maintain a detailed risk management framework and risk register. o Ensure FCA consumer duty is embedded in all systems, processes and customer touchpoints. · Outsourcing and vendor management o Design and implement an outsourcing and vendor management framework. o Define vendor selection criteria for technology, AI, cloud and data service providers. o Design and implement a framework for ongoing oversight and monitoring of technology and services. o Develop and implement operational framework, systems and processes with clear escalation and resolution paths. o Negotiate contracts, Service Level Agreements SLA in line with regulations and giving due consideration to the Senior Management Arrangements, Systems and Controls (SYSC 8) general outsourcing and operational resilience requirements. · Business continuity (BC) and disaster recovery (DR) o Develop and implement BC/DR frameworks. o Assign roles and responsibilities for incident response, crisis management and plan testing. o Develop and implement operational framework, systems and processes with clear escalation and resolution paths. · Day-to-day operations o Manage operational workflows, identify inefficiencies; opportunities for automation. o Identify, design and implement the latest technology and AI to continuously improve customer experience, products, features and services. o Establish a continuous feedback loop with technology, risk and customer teams to improve delivery. · Teamwork and Board delivery o Create a high performance executive team, collaborating with the Founder, Co-Founder, Chief Executive Officer (CEO), Chief Finance Officer (CFO), Chief Risk Compliance Officer (CRCO), and Independent Non Executive Chair (INEC) to iterate and deliver the Regulated Business Plan (RBP). o Lead and manage cross-functional teams to execute the bank’s strategic plan. · Environmental, Sustainability and Governance (ESG) o Embed ESG, diversity equality and inclusion into all our operations, products and services. o Fulfil and comply with requirements of Senior Management Certificate Regime (SMCR). o Promote a culture of good governance adhering to our ethics and best practices in governance. · Shariah principles and UN Sustainability Development Goal’s (UNSDG’s) o Ensure all products, services and internal/external partnerships align to Shariah principles and UNSDGs. · Consumer duty o Ensure Financial Conduct Authority’s (FCA) consumer duty is embedded throughout the RBP and operationalised. · Regulatory compliance o Develop and implement operational frameworks, systems and processes which comply with PRA/FCA regulations. o Ensure compliance with banking regulations, including FCA reporting regimes, Anti Money Laundering (AML) / Counter Terrorism Finance (CTF) requirements, fitness and propriety, conduct rules, and prescribed responsibilities, including annual reviews and disclosure obligations. o Proactively maintain an excellent working relationship with regulators and incorporate regulatory feedback in the RBP. Requirements Essential · Proven COO or equivalent senior-leadership experience in regulated financial services or fintech startup. · Bachelor’s degree in Business Administration, Operations Management, Information Systems, Engineering or equivalent field. · Proven experience architecting and delivering end to end cloud native core banking, AI engines, Know Your Customer (KYC) / Anti Money Laundering (AML) and technology integrations in regulated or fintech environment. · Demonstrable experience of implementing and testing Business Community (BC) and Disaster Recovery (DR) frameworks. · Hands on experience designing and running vendor management and outsourcing frameworks in line with Prudential Regulation Authority (PRA) Senior Management Arrangements, Systems and Controls SYSC 8 operational resilience requirements. · Experience of building KYC/AML polices, transaction monitoring systems and onboarding workflows from the ground up. · Competent in developing risk mitigation strategies, risk registers, KPI’s and embedding Consumer Duty controls into systems and customer touchpoints. · Proven ability to optimise operational workflows, identify automation opportunities and manage incident response processes. · Excellent project management skills; setting roadmaps, tracking milestones, co-ordinating cross functional teams. Expert knowledge of AI, cloud, vendor ecosystems in fintech. · Must be able to obtain approval from PRA/FCA for SMCR functions. · Familiar with Shariah and ethical finance or willingness to learn. · Detailed knowledge of UK banking regulations. · Must by willing to attend in person, NBSU meetings and investor pitches. Desirable · Understanding of United Nations Sustainability Goals (UNSDGs) for financial institutions. · Advanced certification in security or system architecture (ie, AWS / Azure / GCP etc) . · Experience with Agile / DevOps practices and data platform rollouts. · Familiar with shariah complaint technology standards or ethical finance operating models. · Demonstratable experience in scaling operational teams in a Startup or new bank authorisation environment. · Familiar with United Nations Sustainability Development Goals (UN SGDs).

Company Description Nonna Tonda is a high growth subscription-based fresh pasta delivery service that brings restaurant-quality food into homes across the UK. Founded by James and Rebecca in 2020, we now serve over 30,000 meals a month to our rapidly growing customer base. We make our fresh pasta and sauces daily using the highest quality ingredients and deliver it directly through our customer's letterboxes. We're on a mission to revolutionise people's at home eating experiences. About the role Location: Mitcham, London - mainly on site with flexibility to work from home 1 day a week Salary: Up to £55,000 per annum (experience dependent) Working pattern: 45 hours per week - Monday - Friday We know that the most important ingredient to propelling our business’ success is our people. We place great emphasis on finding the right people that fit our culture - we believe in giving our team members real ownership and autonomy. We're after high-achieving, proactive individuals that want to be part of an exciting, fast-growing start-up. As our Finance & Analytics Manager, you’ll be wearing two hats - financial management and commercial insight. You'll be responsible for overseeing our financial and analytical operations, preparing financial reports, managing budgets, developing business KPI's, providing data-driven insights and ensuring regulatory compliance. The role includes tasks such as forecasting, developing commercial and financial strategies, building KPI dashboards (using Power BI), coordinating with departments for commercial and financial planning, and providing insights to support management decisions. Key Responsibilities Strategic planning and financial leadership • Long‑term financial planning: Produce business plans and financial models that support Nonna Tonda’s growth ambitions. Provide management with clear forecasts and scenario analyses to inform decisions., • Budgeting and forecasting: Lead the annual budgeting process and prepare rolling forecasts. Monitor performance against budget and provide monthly variance analysis., • Data & analytics leadership. Lead our nascent analytics function—set up data infrastructure, define metrics, and develop dashboards. Use data to uncover customer insights, inform menu planning and support retention strategies., • Financial strategy: Advise on funding requirements and capital structure; support any fundraising, investment or debt‑financing activities., • Business partnering: Liaise with sales, operations and marketing teams to evaluate customer acquisition costs, campaign performance and subscription retention. Conduct profitability analysis on products and channels. Financial operations and control • Financial reporting: Produce accurate monthly, quarterly and annual management accounts and statutory financial statements in line with UK GAAP and accounting standards. Prepare board packs and investor reports., • Cash‑flow management: Monitor cash inflows and outflows daily, ensuring sufficient liquidity to pay suppliers, employees and invest in growth., • Accounts payable/receivable: Oversee invoice processing, supplier payments and subscription billing., • Payroll: Ensure timely and accurate payroll processing for all employees and manage pension and employee expense reimbursements., • Tax and compliance: Ensure compliance with HMRC requirements for VAT, corporation tax and payroll taxes. Liaise with external accountants and auditors as needed and coordinate annual audits. Maintain up‑to‑date knowledge of financial regulations and implement strong internal controls. Systems & process improvement • Process improvement: Evaluate and improve financial processes and systems to enhance efficiency, accuracy and scalability. Implement or upgrade accounting and reporting software and embed best‑practice procedures., • KPI Dashboards: Evolve and maintain data infrastructure & Power BI KPI dashboards that enable effective decision making, • Stakeholder management: Serve as the main finance contact for banks, investors, suppliers and service providers. Present financial information clearly to non‑finance colleagues and management. The Ideal Candidate • Extensive experience in finance, accounting, or financial management, ideally within a food subscription business (though not essential), • Strong analytical skills, including budgeting, forecasting, and financial planning expertise, • Demonstrated ability to manage P&L, balance sheet, and cash flow accounting., • Excellent commercial awareness and the ability to collaborate with operational teams to drive financial performance., • High level of proficiency in Power BI, financial systems, Excel, and reporting tools., • Finance qualification (CIMA/ACCA/ACA) is beneficial but not essential for candidates with proven experience and ability in the key responsibilities outlined above. Benefits • Up to £55,000 salary, • Pension Scheme, • Nonna Tonda subscription employee discount scheme, • Free office based daily lunch made by our chefs, • WFH Fridays, • Free parking at work, • Rapidly growing company with long-term role progression Contact us If you think this sounds ideal for you and you're the right person for the job, send your CV along with a few thoughts on why you'd like to join Nonna Tonda to

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 10+ Years As a ServiceNow Technical Architect, you'll be a pivotal leader, responsible for designing and guiding the implementation of robust and scalable ServiceNow solutions. You'll work closely with clients and development teams to translate complex business requirements into technical architectures that drive efficiency and innovation across the platform. Key Responsibilities • Architectural Leadership: Lead the design and architecture of complex ServiceNow solutions, ensuring alignment with enterprise architecture standards, best practices, and client business objectives. This includes high-level and low-level technical design., • Platform Strategy & Roadmapping: Develop and articulate ServiceNow platform strategies and roadmaps, identifying opportunities for leveraging out-of-the-box capabilities, integrations, and strategic customizations., • Technical Advisory & Governance: Act as a subject matter expert and technical advisor to clients and internal teams, providing guidance on platform capabilities, performance optimization, security, and scalability. Establish technical governance to ensure solution integrity., • Requirement Analysis & Solution Design: Collaborate with business stakeholders to gather and analyze complex requirements, translating them into comprehensive technical designs and architectural blueprints for ServiceNow implementations., • Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to:, • Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management., • Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards., • IT Service Management (ITSM)., • IT Operations Management (ITOM)., • Customer Service Management (CSM)., • Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server)., • Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards, and performance best practices. Participate in code reviews and ensure solution quality., • Prototyping & Demonstrations: Lead the creation of technical prototypes and conduct demonstrations of proposed ServiceNow solutions, showcasing platform capabilities and addressing client requirements., • Performance Tuning & Optimization: Identify and address performance bottlenecks, ensuring the scalability and optimal performance of ServiceNow applications., • Advanced Scripting & Development: Possess expert-level experience with ServiceNow scripting (Server-side JavaScript, GlideRecord, GlideSystem, UI Policies, Business Rules, Client Scripts, Script Includes) and the development of custom applications., • Agile Leadership: Guide agile development teams from a technical perspective, ensuring that user stories and technical tasks align with the overall architectural vision and delivery goals., • Platform Evolution: Stay current with the latest ServiceNow features, releases, and industry trends, applying new knowledge to enhance architectural designs and client solutions. Skills • Extensive experience as a ServiceNow Technical Architect or in a similar lead architectural role., • Demonstrated ability to design and implement end-to-end ServiceNow solutions across multiple modules., • Deep understanding of the ServiceNow platform architecture, data model, and security framework., • Expertise in ServiceNow best practices, including platform governance, performance optimization, and security hardening., • Proven experience with large-scale ServiceNow implementations and complex integrations., • Strong analytical and problem-solving skills with the ability to articulate complex technical concepts to both technical and non-technical audiences., • Experience with Agile development methodologies., • Relevant ServiceNow certifications (e.g., Certified Master Architect, Certified Technical Architect, Certified Application Developer, Certified System Administrator)., • ServiceNow GRC & SecOps

Job Title: Portfolio & Recoveries Manager Position: Permanent, Mon-Fri – 8.30-5.30pm Location: Central London Salary up to £65k + Benefits +Bonus Our client is an award-winning short-term property finance lender well recognised amongst the broker community for providing outstanding customer service and securing funding for them on complex deals where others simply can’t. They strive to provide the best service possible, and this is evident in the outstanding reviews they have received. Due to successful growth, they are looking to hire a Portfolio and Recoveries Manager to manage both performing and non-performing loans from legal completion through to the full cycle of effective repayment or enforcement. What’s on offer • Impact from day one: Own a live portfolio of short-term property loans across residential and commercial sectors, with clear accountability for both performing and non-performing cases., • Full life-cycle control: Manage loans from legal completion through drawdowns and all post-completion events to repayment or enforcement, including redemptions, extensions and instructing third parties (solicitors/receivers)., • Hands-on recoveries: Lead negotiations, direct enforcement strategies (e.g., LPA receivership), and oversee asset disposals to secure optimal outcomes., • Credible platform: Join a specialist bridging lender with a growing loan book, strong execution reputation, and nationwide footprint across England, Scotland and Wales., • Senior visibility: Produce regular portfolio/risk reports for senior management; work closely with valuers, solicitors, receivers and internal stakeholders., • Professional development: Scope to refine portfolio, collections and recoveries procedures. Why this is a stand-out role • True ownership of outcomes: You’re the gatekeeper of loan performance—spot early distress, set recovery strategies, and drive exits rather than just monitor from the sidelines., • End-to-end influence: You won’t just “monitor”—you’ll spot early distress, shape resolution strategies, and drive exits., • Breadth + depth: Blend covenant monitoring, borrower engagement, valuation challenge, legal process management and disposal strategy, end-to-end exposure that’s rare in larger, siloed lenders., • Commercial, not just procedural: The mandate is proactive and solutions-led, negotiate, restructure where viable, or enforce decisively to protect capital and returns., • Direct line to decision-makers: Frequent interaction with the Head of Credit and senior team, with your analysis shaping portfolio strategy and risk appetite., • Chance to improve the machine: Help tighten MI, enhance early-warning triggers, and codify best practice in collections/recoveries—your playbook becomes the firm, • Career trajectory: Clear scope to progress as the team grows (with near-term pathway discussed for strong performers Please email discuss in confidence.

Role Title: Product Designer UX/UI Reports to: Product Director Location: London Job Type: Permanent About EML EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is to inspire transformative digital change for our customers and communities. As an issuer and processor, we provide our clients and partners with innovative alternatives to traditional banking solutions for reloadable and non-reloadable programs. We are agile, we are innovative. We take a partnership approach; we tailor solutions and place a strong focus on operational excellence. Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential. The team you’ll be joining We want to make the product centre of our world and are creating a collaborative, cross-disciplined group of individuals that work to achieve the common goal of creating great payment experiences through the development of a new enterprise-wide platform which we are embarking on building. The product team’s superpower is cross-functionality, having several different roles collaborating on a project brings necessary diversity of skills, experience, and perspective to deliver the product The Role • You will make interacting with products, websites and apps as smooth, efficient and enjoyable as possible for end user. Conduct research to create personas and understand what user goals and pain points are., • You will also help us design the processes that are core to our business but don’t necessarily include much user interaction. For example:, • The API orchestration journeys to deliver a particular business process., • The entirely automated processing of a payment would impact numerous EML sub-systems., • Design end user and customer journeys across all consumers, customer and internal touchpoints., • Build mock-ups and models of the final product to test and iterate ideas before development commences demonstrating the user journeys and understanding how visual elements like layout, colour and typography impact user experience., • Define the wireframes necessary for our product and technology teams to develop quickly and iteratively., • Build the information architecture of the site or app, structuring content and functionality in a way that makes sense and helps users find what they need quickly., • Ensure that designs make technology intuitive and enriching, also ensuring that websites and apps are accessible to everyone. What you’ll do As part of a product team, as a successful Product Designer you will have the following duties and responsibilities • Deliver intuitive, visually appealing designs across web portals, mobile apps (iOS/Android), headless business processes and internal tools., • Develop empathy for client problems, needs, use cases and jobs to be done, with regular client engagement for feedback, collaboration and validation., • Proactively engage with internal and external clients and users with discovery meetings, workshops, and calls where appropriate., • Champion design thinking and set a high-quality standard for user interactions across all touchpoints., • Work with the relevant product team and engineering members for prototyping and end-to-end UX/UI design for cards, payments, onboarding flows, and expense management., • Take end-to-end ownership over the design approach and design outcomes for the evolution of existing and greenfield UI/UX., • Illustrate design ideas and interaction concepts using process flows, storyboards, wireframes, visual concepts, clickable prototypes, sitemaps, and other artefacts as appropriate, clearly illustrating how interaction models and touchpoints work E2E, and rapid prototyping to speed up development cycles where necessary., • Design visual interfaces using UI elements for external web portals / websites, mobile apps (iOS/Android), and internal web portals and tooling., • Identify and troubleshoot UX issues and iterate design concepts based on user feedback., • Design core headless processes that are at the core of the payment processing platform., • Play a key role in prioritising the design backlog alongside the product team., • Ensure timely delivery of design artefacts in line with product development efforts., • Drive the evolution of design style guides and standards. What you’ll bring • 5-7 years’ experience as a UI/UX Designer, Product Designer, User Experience Designer, or Visual Designer in a fintech, tech company, financial services company, or bank., • Proven experience designing B2B fintech products and solutions with the ability to manage projects from concept to completion., • Experience designing world-class modern UI/UX experiences A portfolio of previous design projects or evidence of producing design artefacts (as this is a hands-on role)., • Experience working with design and prototyping tools, e.g. Figma, Adobe Illustrator and Photoshop, etc., • Experience working and/or experimenting with AI tools for design and prototyping, and a curiosity for staying connected to developments in the space (e.g. ChatGPT, Claude, AI capabilities in Adobe, Figma, Canva, etc.)., • Excellent communication skills, with the ability to understand and concisely explain complex concepts., • Strong technical expertise, able to develop a strong understanding of how user journeys and processes fit within a financial institution's core systems., • Strong organisational and problem-solving skills., • High self-motivation and the ability to manage your own time effectively - for example being able to balance fidelity and refinement against turnaround times., • The ability to collaborate effectively and continuously with colleagues, stakeholders, and clients to truly understand business and client goals and drive informed solutions. What you will be offered If you love what you do, you should love where you do it. We appreciate that everyone’s different and has their own preferences of where and how to work. We genuinely believe in the power of regular face-to-face interactions in building close connections with our teams, but we also strongly believe people can work effectively remotely. This means that combining both is the key to success. • 25 days annual leave plus 2 days for volunteering, plus your birthday off - Plus an additional Take5 days should you use all of your 25 days!, • Global business landscape that connects you with colleagues working throughout Australia, UK, North America and Europe with both short-term and long-term secondment options., • Hybrid working - Be empowered to work smarter, in a way that suits your lifestyle, • Company Enhanced Family Leave Options*, • 12 weeks paid New Parent Leave*, • Paid Professional Memberships, • Pension Scheme*, • Short term bonus scheme*, • Company Private Medical Insurance Scheme – 50% covered by EML*, • Long term illness cover – 75% of your basic Annual Salary, • Life Assurance (Death in Service) Cover – 4x your basic Annual Salary, • Employee Assistance Programme – accessible 24/7, • BenefitsHub – get discount vouchers for your favourite retailers (*some benefits are subject to qualifying criteria) Company Culture and Values Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential. Company Structure EML is an ASX listed company head quartered in Brisbane, Australia, with approximately 480 employees throughout Australia, Europe, the UK, and America. EEO Statement Integrated into our Core Values is EML's commitment to diversity and inclusion. EML is committed to being a globally inclusive company where all people are treated fairly, recognised for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture, and physical ability. Every individual at EML has an ongoing responsibility to respect and support a globally diverse environment.

📍 London (1 day per week in office – Liverpool Street or Wimbledon Office) 💼 £80,000 + Performance Bonus (5–25%) + Excellent Benefits 🕒 Full-time / Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior Service Designer to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful — particularly across motor finance, collections, and customer growth initiatives. Working within a tight-knit internal agency model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services — driving measurable improvements across the customer lifecycle. What You’ll Do • Lead the design of seamless, insight-led services across multiple touchpoints, • Redefine customer journeys and translate them into strategic, scalable design solutions, • Collaborate with cross-functional teams (product, design, insight, strategy) to shape roadmaps and service improvements, • Advocate for customer-first thinking across optimisation and new product development, • Develop service blueprints, journey maps, and concept presentations that speak to both technical and non-technical stakeholders, • Present to leadership and influence at ExCo/C-suite level What We’re Looking For • Established years of experience in service or UX design, ideally in complex or regulated environments, • Expertise in service blueprinting, user journey frameworks, and digital product optimisation, • Confident communicator and facilitator, able to lead workshops and stakeholder sessions, • Strong understanding of insight and research, with a strategic mindset and attention to detail, • Experience with Figma, whiteboarding tools (e.g., Miro), or equivalent, • Comfortable navigating ambiguity and contributing to a collaborative, feedback-led design culture, • Diverse backgrounds across digital, professional services, consulting Why This Role? • Work within a supportive and diverse team of 10, including insight analysts and service strategists, • Flexible working culture — including part-time schedules and core hours, • Get exposure to C-suite level work and projects already delivering tangible business results, • Be part of a high-impact team with a strong critique culture and pro bono initiatives, • Contribute to roadmap-shaping projects focused on customer growth, retention, and optimisation To apply for this Senior Service Designer position, please send you CV and portfolio to *Due to the high volume of responses, if you have not received a response in 48 hours please take it that you have unfortunately been unsuccessful. Our client won't be able to sponsor, so please bear this in mind ahead of applying. We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their true authentic selves at work.

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a ___ in the ___ , ___, ___, Lithuania, France, Germany and the ___! We are seeking a highly experienced and dynamic Solutions Consultant available to work on contract to join our team in London. This is a critical client-facing role, responsible for understanding complex business challenges that can then be translated into solutions that we offer. The ideal candidate will possess a strong blend of technical expertise, consultative selling skills, and a proven track record of delivering value-driven outcomes for enterprise-level clients. You will act as a trusted advisor, translating client needs into comprehensive solutions that leverage our platforms and services, particularly within the ecommerce industry. Client Discovery • Participate in discovery sessions with prospective and existing clients to deeply understand their challenges, business objectives., • Identify technological gaps, operational inefficiencies, and areas for improvement within their existing work streams. Solution Design & Proposal • Develop compelling proposals, presentations, and solution maps that clearly articulate value, ROI, and implementation strategies., • Collaborate closely with sales, product, and delivery teams to ensure proposed solutions are technically feasible and meet client expectations. Technical Consultation & Expertise • Serve as the primary technical expert during the sales cycle, answering detailed product questions, addressing technical concerns, and guiding clients through complex solution designs., • Conduct engaging product demonstrations and workshops, showcasing the features, capabilities, and benefits of our solutions tailored to specific client use cases., • Lead or support trials to demonstrate the effectiveness and feasibility of certain proposed solutions. Implementation & Support (Pre-Implementation Focus) • Provide expert guidance during the pre-implementation phase, ensuring a smooth transition from sales to delivery., • Act as a liaison between the client and internal delivery teams, ensuring clear communication of requirements and expectations., • Contribute to the development of solution documentation, including scope, requirements, and technical specifications. Market & Product Insight • Stay abreast of industry trends, market dynamics, and competitive landscapes., • Provide valuable feedback to product development teams based on client needs and market insights. Skills And Qualifications • Proven experience (ideally 3+ years) as a Solutions Consultant, Pre-Sales Consultant, or similar client-facing role in a SaaS organization., • Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences., • Experience responding to RFPs/RFIs and crafting compelling proposals., • Strong analytical and problem-solving abilities., • Self-motivated, organized, and capable of managing multiple priorities in a fast-paced, dynamic environment., • Proficiency with CRM systems (e.g., Salesforce) and collaboration tools. Why join Bazaarvoice? Customer is key We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers. Please note: Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check.

About Us Tanpopo Japanese Food is a well-established and growing food manufacturing business based in Feltham, specialising in authentic Japanese cuisine for over 25 years. As we continue to expand, we are looking for an ambitious and proactive Purchasing Manager with experience in a fast-paced SME environment to join our friendly and dynamic team. THIS IS A STANDALONE POSITION Role Summary As Procurement Manager, you will be responsible for the full sourcing life cycle of food and non-food items across our business. You’ll manage supplier relationships, negotiate contracts and pricing, monitor stock levels and support strategic planning, all while ensuring our product quality and food safety standards remain uncompromised. The ideal candidate will be constantly striving for cost reduction and maintaining operational efficiency. This is a hands-on role that requires excellent communication, attention to detail and the ability to work cross-functionally across departments. Key Responsibilities Supplier & Product Management • Implement sourcing strategies and manage supplier relationships to ensure reliability, quality and cost competitiveness., • Negotiate contracts and service levels to maintain strong supplier performance, • Ensure all products meet Tanpopo’s high technical and quality requirements., • Lead product planning and development whilst collaborating with Production, MD and Technical to fulfil all procurement needs Procurement & Logistics • Oversee procurement of both food and non-food items (e.g. packaging, kitchen equipment), • Openly discuss new ingredients, ideas and products, whilst managing the full sourcing lifecycle. Cost Control & Analysis · Collaborate with Quality/Technical teams to ensure product specifications meet operational, legal and customer requirements. • Monitor market pricing trends and identify cost-saving opportunities, • Analyse procurement data to inform recipe costing and margin protection, • Support budgeting and financial forecasting processes with monthly spend reports and quarterly purchasing presentations., • Provide updates to key stakeholders, ensuring alignment and responsiveness across departments. Stock & Inventory Management • Maintain stock availability through effective inventory control and supplier planning with the warehouse supervisor and order accordingly., • Monitor all inbound deliveries to ensure SLA’s are maintained., • Support teams with weekly stock takes and delivery accuracy checks Quality Assurance & Compliance • Ensure product specifications, labelling and traceability documents are accurate and available to the Technical department. Forecasting & Planning • Use historical data, market trends and business plans to forecast procurement needs, • Support the team with ensuring no components are out of stock or over ordered., • Implement ingredients which drive operational efficiency with the Head of Production. Candidate Requirements Essential: • Ideally 5 years of proven experience in a food purchasing role (ideally in chilled/FMCG environment), • Experience working with Japanese or Asian food suppliers, • Strong supplier negotiation and relationship management skills, • Solid understanding of import procedures, food safety and stock management, • Data-driven with strong Excel and reporting skills, • Excellent attention to detail, organisation and communication skills, • Ability to work under pressure and manage multiple priorities Desirable: • Familiarity with inventory systems, • CIPS qualification or similar Job Title: Purchasing Manager Location: Feltham, Middlesex Salary: £40,000-£45,000 Contract Type: Full-Time, Permanent Reports to: Managing Director

Role Title: Compliance Manager – Consumer and Privacy Programmes Reports to: Global Head of Regulatory Compliance Location: London or Ireland / Hybrid Job Type: Permanent Who is EML EML is a fast-moving, global fintech on a mission to make payments awesome — instant, secure, and seamless. We connect our customers to their customers, wherever Money is in Motion. We’re not your traditional payments provider. As an issuer and processor, we deliver smart, flexible alternatives to banking — from reloadable to non-reloadable cards — all tailored to fit. We move fast, think big, and partner closely with our clients to make it happen. Innovation is in our DNA. We’re built on collaboration, driven by curiosity, and focused on doing things better every day. At EML, you won’t be asked to fit in — we’ll help you stand out. The Team The Risk & Compliance team at EML believes in rolling up their sleeves and getting things done. At EML, we don't subscribe to ivory tower compliance – the organisation seeks a hands-on leader who will engage across the organisation and understand the practical impacts and outcomes of their work. The Risk & Compliance team at EML is divided into two overarching teams: • Country Risk & Compliance – hold broad responsibilities within their countries/regions and where applicable hold designated titles (such as SMF or PCF designations). They are supported in the execution of their functions and activities by a global team of specialists but maintain ultimate decision-making authority and control via oversight of all parts of programmes and activities that impact on their country/region., • Global Risk & Compliance – narrowly focussed specific functions or areas, providing deep subject matter expertise, framework design and execution support and standardisation across the group in the areas of Regulatory Compliance, Risk Management and Strategy, Testing and Assurance, Regulatory Engagement and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Consumer and Privacy Programmes is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure customer- centric and privacy-compliant practices across the business. The Role We are looking for a dedicated and experienced individual to lead EML’s global consumer protection and privacy compliance programmes. Based in London or Ireland, this role is critical to ensuring that EML maintains strong compliance with global data protection regulations and consumer protection requirements across all markets. This role will support the development, implementation, and ongoing enhancement of frameworks that safeguard consumer rights, ensure responsible data handling practices, and uphold regulatory expectations in every jurisdiction where EML operates. What You’ll Do Consumer Protection Programme Management • Design, implement, and maintain a global consumer compliance framework that aligns with applicable regulatory obligations and best practices., • Monitor and assess consumer-related regulatory developments across key markets (UK, EU, APAC, and North America)., • Lead the development of consumer-focused compliance policies, procedures, and controls., • Ensure compliance oversight and testing of customer disclosures, product terms, and customer service standards., • Support customer complaint handling frameworks, ensuring alignment with regulatory expectations and escalation processes., • Serve as the primary contact for all data protection queries and escalations; liaison between all teams and the outsourced Data Protection Officer (“DPO”)., • Support the DPO and Country Risk & Compliance teams in implementing and enhancing data privacy and protection programmes., • Under the support and guidance of the DPO, oversee compliance with key global privacy laws, including GDPR, UK Data Protection Act, CCPA and equivalents., • Lead development and execution of privacy risk assessments, DPIAs, and vendor privacy due diligence., • Manage the DPO mailbox and respond timely to all privacy matters including data subject access requests (DSARs),data deletion requests and regulator inquiries regarding privacy matters., • Promote privacy by design principles in partnership with Product, Tech, and Legal teams., • Work closely with senior stakeholders from all three lines of defence to ensure the effective and impactful delivery of consumer compliance programmes., • Collaborate with assurance and testing teams to design and execute monitoring and testing activities related to consumer and privacy controls; lead root cause analysis and action plan tracking for findings and control gaps., • Develop reporting to senior management and boards on key metrics, incidents, themes, and regulatory developments., • Collaborate across functions including Product, Technology, Legal, Operations, and Country Risk & Compliance to embed and support compliance programmes. What You’ll Bring • Compliance Experience: Experience building and managing consumer or privacy compliance programmes. Experience working with and coordinating outsourced DPO services preferred. Proven ability to translate complex regulatory requirements into practical business solutions, • Environment: Demonstrable experience in global, matrixed environments, including coordinating across time zones, cultures, and reporting lines; preferably in a payments or fintech environment., • Knowledge: Understanding of multiple consumer and data protection regulatory frameworks across key jurisdictions (EU, UK, APAC and US), including the ability to interpret and apply common principles across jurisdictions. Strong knowledge of consumer protection frameworks and global privacy regulations (e.g., GDPR,CCPA). Professional certifications such as from the International Compliance Association (ICA), or other relevant credentials preferred., • Technical: Experience with compliance GRC, DPIA, ROPA and privacy management technologies and automation tools.Strong project management skills with experience leading cross-functional initiatives., • Team: Strong communication and influencing skills, capable of working with senior leaders across business and risk domains. What’s in it for You • Recharge and Give Back: 25 days annual leave, 2 volunteering days, your birthday off – plus 5 extra ‘Take5’ days when you’ve used your core leave!, • Global Opportunities: Collaborate across Australia, the UK, North America, and Europe, • Work Your Way: Hybrid working that fits your lifestyle and empowers smarter working., • Family First: Enhanced family leave options with 12-weeks full pay for Primary Caregivers, and 4-weeks full pay for Secondary Caregivers., • Invest in You: We cover your professional memberships and offer a competitive pension scheme*., • Wellbeing Matters: Private medical insurance, long-term illness cover, and life assurance., • Perks & Rewards: Short-term bonus scheme*, Cycle2Work, 24/7 Employee Assistance Programme, and exclusive discounts via Spectrum.Life’s BenefitsHub. *Some benefits are subject to eligibility criteria. Company Culture and Values At EML, we move fast, think big, and build smart. We’re a fintech that thrives on fresh ideas, bold thinking, and getting things done — together. We’re powered by four values that keep us focused, fast, and fearless: • One Team – We back each other, move as one, and win together., • Openness – We share ideas, speak up, and stay curious., • Awesomeness – We bring the spark — bold thinking, great energy, and pride in what we do., • Simplicity – We cut through the noise and focus on what matters. Company Structure EML is an ASX listed company head quartered in Brisbane, Australia, with approximately 500 employees throughout Australia, Europe, the UK, and America. EEO Statement Integrated into our Core Values is EML's commitment to diversity and inclusion. EML is committed to being a globally inclusive company where all people are treated fairly, recognised for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture, and physical ability. Every individual at EML has an ongoing responsibility to respect and support a globally diverse environment.

Receptionist | Global Design Firm | London The Client Harmonic is thrilled to partner with an award-winning, internationally renowned architectural practice with several decades of history. Headquartered in London, the business grew from a small founding team to now employing over 400 professionals with turnover of £45 million across multiple locations in the UK, US, and Europe. The company’s portfolio includes everything from high-profile urban developments to innovative cultural, educational, and residential buildings, many of which have received prestigious awards. Their work is recognized for its creativity, attention to detail, and ability to respond to the needs of its users while contributing to the built environment in a meaningful way. The Role Our client is seeking a highly organised and proactive Receptionist to join the team. This position plays a vital role in ensuring smooth day-to-day operations by supporting the Studio Manager. The ideal candidate will be a strong team player with a keen eye for detail and a problem-solving mindset. Key Duties • Greeting and welcoming visitors in a professional and friendly manner, • Answering, screening, and directing phone calls and emails, • Managing the reception area to ensure it is tidy and presentable at all times, • Handling incoming and outgoing post and deliveries, • Scheduling and coordinating appointments and meetings, • Maintaining accurate records, logs, and filing systems, • Assisting with basic administrative tasks such as data entry, photocopying, and document preparation, • Supporting colleagues and other departments with ad hoc tasks as required, • Monitoring office supplies and placing orders when necessary, • Ensuring visitors follow sign-in procedures and security protocols Essential Requirements • GCSEs in English and Maths, • Solid knowledge of Microsoft Office Suite, • Experience working as receptionist, front of house, customer service, administrator or other office-based role, • Excellent communication skills Non-Essential but Advantageous Requirements • Interest in the architecture and design world, • Experience working in an office environment is a plus Salary: £27,000-£29,000 Location: London (5 days in-office) Benefits: Private healthcare, socials, wellbeing benefits, collaborative team and discretionary annual bonus. Start-date: ASAP At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Join us as a Head of Data Service Provider at Peregrine Resourcing. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. How Specialist Talent Works: At Peregrine, we find the best talent for our clients. As a permanent employee of Peregrine, with access to all our standard benefits, you will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: We are seeking a Head of Data Service Provider to lead the strategic direction, performance, and evolution of our data services within the UK’s smart metering infrastructure. This is a critical leadership role responsible for ensuring that our data platforms, services, and integrations are secure, scalable, and aligned with national energy and digital transformation objectives. You will lead a team of data specialists, architects, and service managers, setting the tone for excellence in data governance, service reliability, and innovation. Your leadership will be instrumental in shaping the data strategy that underpins our smart metering ecosystem, ensuring it delivers trusted, high-quality data services to support operational, regulatory, and customer outcomes. Working across delivery, technology, commercial, operations, and regulatory functions, you will embed data services as a strategic enabler of decision-making and transformation. You will champion a data-first approach, ensuring our platforms and services are integrated, secure, and future-ready. You will also hold suppliers to account for delivering robust data service roadmaps that meet evolving business and customer needs. This role is pivotal in shaping the future of smart metering data services and ensuring our data capabilities operate as a strategic enabler of national energy objectives. Responsibilities: • Data Service Strategy and Leadership – Define and communicate the strategic vision for data services, ensuring alignment with organisational goals, industry trends, and regulatory obligations., • Team Leadership and Capability Development – Lead and develop a high-performing team of data service experts, fostering a culture of accountability, innovation, and continuous improvement., • End-to-End Data Service Ownership – Oversee the full lifecycle of data services, from architecture and integration to performance, compliance, and evolution., • Driving Performance and Accountability – Set clear expectations for data service quality, reliability, and compliance, holding internal teams and suppliers to account., • Enabling Transformational Change – Provide leadership on data service enablement for major transformation programmes, ensuring data is a trusted enabler of secure and scalable change., • Stakeholder Engagement and Influence – Represent the data service function in executive, regulatory, and industry forums, building trusted relationships and influencing strategic direction., • Cross-Functional Collaboration – Ensure data service decisions are integrated across business, technical, operational, and regulatory domains., • Governance and Standards Leadership – Lead data governance activities, ensuring consistent application of standards, frameworks, and best practices., • Supplier and Partner Management – Ensure suppliers deliver against data service roadmaps, technical quality, and service outcomes., • Investment and Roadmap Planning – Shape business cases and investment proposals for data service initiatives, ensuring strategic coherence and value for money. Skills & Experience: • Proven Leadership in Data or Technology Functions – Experience leading data service or technology teams in complex, regulated environments., • Strong People Leadership – Ability to inspire and grow high-performing teams, building capability and confidence across the organisation., • Track Record of Leading Complex Change – Experience driving data-related transformation programmes with significant business and regulatory impact., • Strategic Thinking and Decision-Making – Ability to balance long-term data strategy with short-term operational needs., • Commercial and Business Acumen – Understanding of how data services support business outcomes and value delivery., • Executive and Stakeholder Engagement – Skilled communicator, able to influence and build trust with senior stakeholders and regulatory bodies., • Governance and Standards Expertise – Experience establishing and leading data governance and compliance frameworks., • Supplier Management – Ability to hold suppliers accountable for data service quality, innovation, and roadmap delivery., • Excellent Communication Skills – Able to convey complex data-related information clearly to technical and non-technical audiences. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing need, both now and in the future. Together, we help our clients to engage, develop and harness the skills they need to achieve and grow the workforce they want. We have a range of benefits you will receive alongside your salary. Our culture: At Peregrine we embrace fresh ideas, and we love learning fast. Our solutions are trusted and established, so we have the confidence of knowing we have a solid foundation. We rely on openness and honesty, and we’re always ready to help each other out. And we believe that our work can benefit society – whether it’s finding the digital talent of the future or being a driver for social mobility. Our commitment to diversity: At Peregrine, we’re proudly committed to championing diversity and inclusion, with company-wide initiatives to drive greater social mobility and reduce our environmental impact. Our teams represent a huge breadth of cultures, languages, and ethnicities, and over 20 different nationalities. We also employ candidates from a range of educational and socioeconomic backgrounds. Our partnerships with numerous charities ensure that we can stay well-informed and continue to improve our practices for the future. It reflects in the way we recruit our clients as we assist them in becoming more diverse.

About Us Tanpopo Japanese Food is a well-established and growing food manufacturing business based in Feltham, specialising in authentic Japanese cuisine for over 25 years. As we continue to expand, we are looking for an ambitious and proactive Purchasing Manager with experience in a fast-paced SME environment to join our friendly and dynamic team. THIS IS A STANDALONE POSITION Role Summary As Procurement Manager, you will be responsible for the full sourcing life cycle of food and non-food items across our business. You’ll manage supplier relationships, negotiate contracts and pricing, monitor stock levels and support strategic planning, all while ensuring our product quality and food safety standards remain uncompromised. The ideal candidate will be constantly striving for cost reduction and maintaining operational efficiency. This is a hands-on role that requires excellent communication, attention to detail and the ability to work cross-functionally across departments. Key Responsibilities Supplier & Product Management • Implement sourcing strategies and manage supplier relationships to ensure reliability, quality and cost competitiveness., • Negotiate contracts and service levels to maintain strong supplier performance, • Ensure all products meet Tanpopo’s high technical and quality requirements., • Lead product planning and development whilst collaborating with Production, MD and Technical to fulfil all procurement needs Procurement & Logistics • Oversee procurement of both food and non-food items (e.g. packaging, kitchen equipment), • Openly discuss new ingredients, ideas and products, whilst managing the full sourcing lifecycle. Cost Control & Analysis · Collaborate with Quality/Technical teams to ensure product specifications meet operational, legal and customer requirements. • Monitor market pricing trends and identify cost-saving opportunities, • Analyse procurement data to inform recipe costing and margin protection, • Support budgeting and financial forecasting processes with monthly spend reports and quarterly purchasing presentations., • Provide updates to key stakeholders, ensuring alignment and responsiveness across departments. Stock & Inventory Management • Maintain stock availability through effective inventory control and supplier planning with the warehouse supervisor and order accordingly., • Monitor all inbound deliveries to ensure SLA’s are maintained., • Support teams with weekly stock takes and delivery accuracy checks Quality Assurance & Compliance • Ensure product specifications, labelling and traceability documents are accurate and available to the Technical department. Forecasting & Planning • Use historical data, market trends and business plans to forecast procurement needs, • Support the team with ensuring no components are out of stock or over ordered., • Implement ingredients which drive operational efficiency with the Head of Production. Candidate Requirements Essential: • Ideally 5 years of proven experience in a food purchasing role (ideally in chilled/FMCG environment), • Experience working with Japanese or Asian food suppliers, • Strong supplier negotiation and relationship management skills, • Solid understanding of import procedures, food safety and stock management, • Data-driven with strong Excel and reporting skills, • Excellent attention to detail, organisation and communication skills, • Ability to work under pressure and manage multiple priorities Desirable: • Familiarity with inventory systems, • CIPS qualification or similar Job Title: Purchasing Manager Location: Feltham, Middlesex Salary: £40,000-£45,000 Contract Type: Full-Time, Permanent Reports to: Managing Director

Join us as a Head of Data Service Provider at Peregrine Resourcing. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. How Specialist Talent Works: At Peregrine, we find the best talent for our clients. As a permanent employee of Peregrine, with access to all our standard benefits, you will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: We are seeking a Head of Data Service Provider to lead the strategic direction, performance, and evolution of our data services within the UK’s smart metering infrastructure. This is a critical leadership role responsible for ensuring that our data platforms, services, and integrations are secure, scalable, and aligned with national energy and digital transformation objectives. You will lead a team of data specialists, architects, and service managers, setting the tone for excellence in data governance, service reliability, and innovation. Your leadership will be instrumental in shaping the data strategy that underpins our smart metering ecosystem, ensuring it delivers trusted, high-quality data services to support operational, regulatory, and customer outcomes. Working across delivery, technology, commercial, operations, and regulatory functions, you will embed data services as a strategic enabler of decision-making and transformation. You will champion a data-first approach, ensuring our platforms and services are integrated, secure, and future-ready. You will also hold suppliers to account for delivering robust data service roadmaps that meet evolving business and customer needs. This role is pivotal in shaping the future of smart metering data services and ensuring our data capabilities operate as a strategic enabler of national energy objectives. Responsibilities: • Data Service Strategy and Leadership – Define and communicate the strategic vision for data services, ensuring alignment with organisational goals, industry trends, and regulatory obligations., • Team Leadership and Capability Development – Lead and develop a high-performing team of data service experts, fostering a culture of accountability, innovation, and continuous improvement., • End-to-End Data Service Ownership – Oversee the full lifecycle of data services, from architecture and integration to performance, compliance, and evolution., • Driving Performance and Accountability – Set clear expectations for data service quality, reliability, and compliance, holding internal teams and suppliers to account., • Enabling Transformational Change – Provide leadership on data service enablement for major transformation programmes, ensuring data is a trusted enabler of secure and scalable change., • Stakeholder Engagement and Influence – Represent the data service function in executive, regulatory, and industry forums, building trusted relationships and influencing strategic direction., • Cross-Functional Collaboration – Ensure data service decisions are integrated across business, technical, operational, and regulatory domains., • Governance and Standards Leadership – Lead data governance activities, ensuring consistent application of standards, frameworks, and best practices., • Supplier and Partner Management – Ensure suppliers deliver against data service roadmaps, technical quality, and service outcomes., • Investment and Roadmap Planning – Shape business cases and investment proposals for data service initiatives, ensuring strategic coherence and value for money. Skills & Experience: • Proven Leadership in Data or Technology Functions – Experience leading data service or technology teams in complex, regulated environments., • Strong People Leadership – Ability to inspire and grow high-performing teams, building capability and confidence across the organisation., • Track Record of Leading Complex Change – Experience driving data-related transformation programmes with significant business and regulatory impact., • Strategic Thinking and Decision-Making – Ability to balance long-term data strategy with short-term operational needs., • Commercial and Business Acumen – Understanding of how data services support business outcomes and value delivery., • Executive and Stakeholder Engagement – Skilled communicator, able to influence and build trust with senior stakeholders and regulatory bodies., • Governance and Standards Expertise – Experience establishing and leading data governance and compliance frameworks., • Supplier Management – Ability to hold suppliers accountable for data service quality, innovation, and roadmap delivery., • Excellent Communication Skills – Able to convey complex data-related information clearly to technical and non-technical audiences. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing need, both now and in the future. Together, we help our clients to engage, develop and harness the skills they need to achieve and grow the workforce they want. We have a range of benefits you will receive alongside your salary. Our culture: At Peregrine we embrace fresh ideas, and we love learning fast. Our solutions are trusted and established, so we have the confidence of knowing we have a solid foundation. We rely on openness and honesty, and we’re always ready to help each other out. And we believe that our work can benefit society – whether it’s finding the digital talent of the future or being a driver for social mobility. Our commitment to diversity: At Peregrine, we’re proudly committed to championing diversity and inclusion, with company-wide initiatives to drive greater social mobility and reduce our environmental impact. Our teams represent a huge breadth of cultures, languages, and ethnicities, and over 20 different nationalities. We also employ candidates from a range of educational and socioeconomic backgrounds. Our partnerships with numerous charities ensure that we can stay well-informed and continue to improve our practices for the future. It reflects in the way we recruit our clients as we assist them in becoming more diverse.

📍 London (1 day per week in office – Liverpool Street or Wimbledon Office) 💼 £80,000 + Performance Bonus (5–25%) + Excellent Benefits 🕒 Full-time / Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior Service Designer to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful — particularly across motor finance, collections, and customer growth initiatives. Working within a tight-knit internal agency model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services — driving measurable improvements across the customer lifecycle. What You’ll Do • Lead the design of seamless, insight-led services across multiple touchpoints, • Redefine customer journeys and translate them into strategic, scalable design solutions, • Collaborate with cross-functional teams (product, design, insight, strategy) to shape roadmaps and service improvements, • Advocate for customer-first thinking across optimisation and new product development, • Develop service blueprints, journey maps, and concept presentations that speak to both technical and non-technical stakeholders, • Present to leadership and influence at ExCo/C-suite level What We’re Looking For • Established years of experience in service or UX design, ideally in complex or regulated environments, • Expertise in service blueprinting, user journey frameworks, and digital product optimisation, • Confident communicator and facilitator, able to lead workshops and stakeholder sessions, • Strong understanding of insight and research, with a strategic mindset and attention to detail, • Experience with Figma, whiteboarding tools (e.g., Miro), or equivalent, • Comfortable navigating ambiguity and contributing to a collaborative, feedback-led design culture, • Diverse backgrounds across digital, professional services, consulting Why This Role? • Work within a supportive and diverse team of 10, including insight analysts and service strategists, • Flexible working culture — including part-time schedules and core hours, • Get exposure to C-suite level work and projects already delivering tangible business results, • Be part of a high-impact team with a strong critique culture and pro bono initiatives, • Contribute to roadmap-shaping projects focused on customer growth, retention, and optimisation To apply for this Senior Service Designer position, please send you CV and portfolio to *Due to the high volume of responses, if you have not received a response in 48 hours please take it that you have unfortunately been unsuccessful. Our client won't be able to sponsor, so please bear this in mind ahead of applying. We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their true authentic selves at work.

London, England, United Kingdom THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Business Analyst on our Transformation team, you will be instrumental in supporting the technology-powered transformation program - Project Nova - at AllSaints, bridging the gap between business needs and technical solutions. You will play a crucial role in defining requirements, mapping processes, identifying process improvements and driving change across various workstreams. This role requires a strong generic retail Business Analyst skillset, with a particular advantage for experience in the product lifecycle space, especially within merchandising. You will ensure that business needs are accurately captured, translated, and delivered, contributing directly to Project Nova's success in transforming our digital customer experience, data capabilities, ERP systems, and sustainability initiatives. ABOUT THE PROJECT AND TEAM You will report directly to the Global Head of Transformation, working closely with the Project Nova leadership team and various workstream leads across Customer, Data & Integration, ERP, and Running Towards Transparency. This role requires significant collaboration with business stakeholders (e.g., Merchandising, Buying, Supply Chain, Retail), Tech teams, and external partners. You will be an integral part of a dynamic team driving the core technology transformation for AllSaints. WHAT WILL I BE DOING? -Requirements Elicitation & Management: • Lead and facilitate workshops with diverse business stakeholders to elicit, analyze, and document detailed functional and non-functional requirements, • Translate complex business needs into clear, concise, and actionable user stories, use cases, and process flows, • Manage and prioritize requirements, ensuring alignment with Project Nova's strategic objectives and workstream goals, • Conduct gap analysis between current and future state processes • Process Analysis & Design: • Map current state business processes and design optimized future state processes, identifying opportunities for efficiency and improvement, particularly within the product lifecycle and merchandising domains, • Develop process documentation, including swimlane diagrams and workflow models • Stakeholder Collaboration & Communication: • Act as a key liaison between business users and technical development teams, ensuring mutual understanding and effective communication throughout the project lifecycle, • Communicate complex technical concepts and business impacts clearly to both technical and non-technical audiences, • Support change management activities by helping to articulate the 'why' behind changes and preparing training materials • Testing & Quality Assurance Support: • Collaborate with QA teams to develop test cases and scenarios based on defined requirements, • Support User Acceptance Testing (UAT) by coordinating business users, documenting defects, and ensuring resolution • Data Analysis & Reporting (Supportive): • Assist in basic data analysis to support requirements definition and problem-solving, • Extensive Business Analyst experience in a retail environment, supporting large-scale technology transformation programs, • Proven ability to elicit, analyze, document, and manage complex business requirements for software development projects, • Strong proficiency in process mapping and business process re-engineering, • Experience working across various retail domains, with a significant advantage for experience in the product lifecycle space, particularly merchandising (e.g., product development, assortment planning, buying, inventory management, allocation), • Familiarity with agile methodologies (Scrum, Kanban) and tools (e.g., Jira, Confluence), • Excellent analytical, problem-solving, and critical thinking skills, • Exceptional communication (written and verbal), interpersonal, and presentation skills, • Ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment, • Highly Organized & Detail-Oriented: Meticulous in documenting requirements and processes, • Proactive & Inquisitive: Asks probing questions to uncover true business needs and challenges, • Collaborative & Empathetic: Builds strong relationships and understands diverse stakeholder perspectives, • Adaptable & Resilient: Thrives in a fast-paced transformation environment, • Problem Solver: Approaches challenges with a logical and solution-oriented mindset, • Passion for Retail & Technology: A genuine interest in leveraging technology to drive innovation in the retail sector ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. ___. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS • A generous wardrobe allowance so that you can wear our beautiful clothes to work each day, • We are a disability committed certified employer, • Employee discount for you to spend with family and friends, • 25 days holiday increasing to 28 days after 2 years continuous service, • Bank holidays, birthdays and volunteering days off, • Access to dental cash plan & free virtual GP appointments through Aviva, • UNUM employee assistance helpline, • Life assurance cover, • Access to discounted gym membership and corporate discounts, • Hybrid working in our historic East London studios, working hours are 9-5.30pm, • Free, confidential, wellbeing and lifestyle support with Retail Trust, • Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause), • Health days for you to use either for physical or mental wellness, • Dedicated mental health support from our mental health first aiders, • Eye care vouchers, season ticket loans and much more! #WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help. #LI-Hybrid

Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. WSP have an opportunity for an experienced Electrical Technical Director, in our London office, focusing on the Data Centre sector with our Mission Critical Facilities team . You will have the opportunity to work on some of the most exciting and technically challenging projects within this fast paced sector. WSP are currently involved in numerous projects, working with Hyperscale, Colocation Providers, End Users and Enterprise clients, both within the UK and across EMEA. To find out more about our Mission Critical business click on the following link and discover what awaits you at WSP: A little more about your role… The role of a Electrical Technical Director in the Data Centres (DC) sector is a pivotal and highly rewarding position that combines leadership, innovation, and technical expertise. As a Technical Director, you will be at the forefront of designing and implementing cutting-edge solutions that ensure the efficiency, reliability, and scalability of data centre operations. This role offers the unique opportunity to lead a team of skilled engineers, drive strategic initiatives, and collaborate with industry leaders to shape the future of data centre technology. Your expertise will be instrumental in optimising energy consumption, enhancing security protocols, and ensuring seamless integration of emerging technologies. Additionally, the role offers the chance to build a robust professional network, opening doors to new opportunities and collaborations. If you are passionate about making a significant impact in a dynamic and rapidly evolving industry, the role of Electrical Technical Director in the DC sector is the perfect platform to showcase your talents and drive transformative change. • Be an integral part of the team's day-to-day management, vision, values and leadership. Develop team spirit and co-operation., • Develop our client relationships and brand within the UK and EMEA., • Consistently meet monthly and annual budgets at a team level, support with MEP budget planning and continuously look for ways to improve performance., • Work with the director and senior leadership to develop and implement strategic initiatives in the team and across the wider business., • Become part of the wider WSP business by sharing knowledge and technical skills with colleagues from around the globe., • Drive profitable and sustainable work-winning and maintain up-to-date forecasting for the team and input to the wider MEP service delivery., • Oversee team performance including work pipeline, finance, and operational management., • Work with clients, developers, contractors and architects to build relationships and secure WSP's position as the engineer of choice in the industry., • Being the client's key point of contact., • Be a part of the team's day-to-day management, vision, values and leadership and, • Develop team spirit and co-operation., • Understand the need to provide excellent client care & the opportunities to develop additional business for the team., • You will work closely with likeminded individuals on exciting and challenging projects., • Our Building Services team in London consists of more than a 100 mechanical, electrical, and public health engineers including our ICT, Controls, E&S and Smart Team members., • We make extraordinary efforts to attract, develop, engage and retain the best professionals in our fields of expertise because this is what makes us great., • We put the highest ethical standards at the centre of all we do, and professionalism is inherent in our offering., • We are humble and act with moral and intellectual integrity, keep our word, treat everyone with respect, support our colleagues, and embrace diversity., • We care about individuals and their progress and offer the most fulfilling career development for our professionals. We promote our young recruits because we believe fresh perspectives bring great ideas and new energy. A Electrical Technical Director in the Data Centres (DC) sector must exhibit a unique blend of technical prowess, leadership, and strategic insight. Key attributes include: • Either has Chartership through CIBSE/IET Engineering Council or open to working towards this., • Electrical Engineering Expertise: A profound understanding of electrical systems, including power distribution, power generation and critical backup systems and power and energy management systems, is crucial. This expertise ensures the efficient and reliable operation of data centre infrastructure., • Innovative Problem-Solving: The ability to develop and implement innovative solutions to complex electrical challenges is essential., • Leadership and Team Management: Leadership skills are necessary to guide and inspire a team of electrical engineers and technicians. An Electrical Technical Director should foster a collaborative environment, mentor team members, and effectively manage resources., • Strategic Vision: The role requires a forward-thinking approach to anticipate industry trends and challenges. Strategic planning and the ability to align electrical engineering initiatives with business goals are vital for long-term success., • Project Management: Proficiency in project management is essential to oversee the planning, execution, and completion of electrical engineering projects. This includes managing timelines, budgets, and ensuring quality standards are met., • Communication Skills: Ability to convey technical concepts to non-technical stakeholders, collaborate with cross-functional teams, and present ideas to senior management., • Adaptability: The DC sector is rapidly evolving, and an Electrical Technical Director must be adaptable to new technologies, industry standards, and changing business needs. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. #WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

from £60000 to £70000 depending on experience Senior Data Scientist Salary from £60,000 to £70,000 depending on experience Permanent Hybrid / London Here at Saga, we are embarking on a data transformation journey across all our established business units, Cruise, Insurance, Travel, Financial Services and Saga Magazine. We are keen to make one more hire to our growing team. You will be joining a high performing in-house Data Science team that specifically focusses on Marketing domain models. Working as one of our Senior Data Scientist at Saga, you will play a pivotal role in shaping our data strategy and driving the development of advanced analytics solutions. Your primary responsibility will be to harness the power of data to extract meaningful insights, inform strategic decisions, and contribute to the overall success of the organisation using machine learning and statistical techniques. You will have access to the latest analytical tools and the chance to work with some of the most renowned Decision Data leaders in the UK market. We work in a hybrid way at Saga both at home and in the office. When you do come into the office, it’ll be with a real purpose in mind – to meet with your team, to work together, and of course to socialise and celebrate too! Our Data Science team meet in London once a week and then in Kent once a quarter. Role Responsibility Our Senior Data Scientist will be fully accountable for the following areas; • Advanced Analytics & Modelling: Design, develop, and implement advanced machine learning algorithms and statistical models to solve complex business problems. Drive the exploration and adoption of cutting-edge data science techniques and technologies., • Insights and Reporting: Extract actionable insights from large, complex datasets to guide business decision-making., • Collaboration with Stakeholders: Working closely with business stakeholders and technical colleagues to understand data science requirements and integrate data science solutions into existing workflows & applications. Communicating effectively with both technical and non-technical counterparts. From start to finish of every project., • Data Strategy and Model Governance: Collaborate with cross-functional teams to execute the company's data strategy. Ensure models are fair, explainable and in compliance with relevant regulations and policies., • Project Management – Manage and deliver projects on time, to high standards., • Agile ways of working - Demonstrate experience in working in an agile environment, participating in sprint planning, and adapting to changing priorities., • Previously worked in a data science role for a large data rich organisation, with a track record of independent project delivery., • Can demonstrate previous experience of working in a marketing domain or have the desire and enthusiasm to move into this area., • Must be able to demonstrate strong programming skills in languages such as Python and SQL. (A technical task will form part of the interview process.), • Already be a credible expert in machine learning, statistical modelling and data analysis., • Demonstrate excellent communication skills with the ability to convey complex technical concepts to both technical and non-technical stakeholders – providing business recommendations within a marketing-based field., • Experience with big data technologies and cloud platforms, ideally Azure., • Previously worked in an agile working environment, with a focus on iterative and collaborative project delivery., • Have worked with data visualisation tools e.g. Tableau., • Experience in model monitoring. (MLOPS experience would be desirable.), • Pre-screen call with the Head of Data Science., • Technical Python Task, • In-Person Interview – Present the Technical Task, competency, live SQL Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/205960/3312

Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. WSP have an opportunity for an experienced Mechanical Technical Director, in our London office, focusing on the Data Centre sector with our Mission Critical Facilities team . You will have the opportunity to work on some of the most exciting and technically challenging projects within this fast paced sector. WSP are currently involved in numerous projects, working with Hyperscale, Colocation Providers, End Users and Enterprise clients, both within the UK and across EMEA. To find out more about our Mission Critical business click on the following link and discover what awaits you at WSP: A little more about your role… The role of a Mechanical Technical Director in the Data Centres (DC) sector is a pivotal and highly rewarding position that combines leadership, innovation, and technical expertise. As a Technical Director, you will be at the forefront of designing and implementing cutting-edge solutions that ensure the efficiency, reliability, and scalability of data centre operations. This role offers the unique opportunity to lead a team of skilled engineers, drive strategic initiatives, and collaborate with industry leaders to shape the future of data centre technology. Your expertise will be instrumental in optimising energy consumption, enhancing security protocols, and ensuring seamless integration of emerging technologies. Additionally, the role offers the chance to build a robust professional network, opening doors to new opportunities and collaborations. If you are passionate about making a significant impact in a dynamic and rapidly evolving industry, the role of Mechanical Technical Director in the DC sector is the perfect platform to showcase your talents and drive transformative change. • Be an integral part of the team's day-to-day management, vision, values and leadership. Develop team spirit and co-operation., • Develop our client relationships and brand within the UK and EMEA., • Consistently meet monthly and annual budgets at a team level, support with MEP budget planning and continuously look for ways to improve performance., • Work with the director and senior leadership to develop and implement strategic initiatives in the team and across the wider business., • Become part of the wider WSP business by sharing knowledge and technical skills with colleagues from around the globe., • Drive profitable and sustainable work-winning and maintain up-to-date forecasting for the team and input to the wider MEP service delivery., • Oversee team performance including work pipeline, finance, and operational management., • Work with clients, developers, contractors and architects to build relationships and secure WSP's position as the engineer of choice in the industry., • Being the client's key point of contact., • Be a part of the team's day-to-day management, vision, values and leadership and develop team spirit and co-operation., • Understand the need to provide excellent client care & the opportunities to develop additional business for the team., • You will work closely with likeminded individuals on exciting and challenging projects., • Our Building Services team in London consists of more than a 100 mechanical, electrical, and public health engineers including our ICT, Controls, E&S and Smart Team members., • We make extraordinary efforts to attract, develop, engage and retain the best professionals in our fields of expertise because this is what makes us great., • We put the highest ethical standards at the centre of all we do, and professionalism is inherent in our offering., • We are humble and act with moral and intellectual integrity, keep our word, treat everyone with respect, support our colleagues, and embrace diversity., • We care about individuals and their progress and offer the most fulfilling career development for our professionals. We promote our young recruits because we believe fresh perspectives bring great ideas and new energy. A Mechanical Technical Director in the Data Centres (DC) sector must exhibit a unique blend of technical prowess, leadership, and strategic insight. Key attributes include: • Either has Chartership through CIBSE/IET/IMechE Engineering Council or open to working towards this., • Mechanical Engineering Expertise: A profound understanding of mechanical systems, including HVAC (Heating, Ventilation, and Air Conditioning), cooling systems, fuel systems, controls, and energy management, is crucial. This expertise ensures the efficient and reliable operation of data centre infrastructure., • Innovative Problem-Solving: The ability to develop and implement innovative solutions to complex mechanical challenges is essential. This includes optimising cooling systems to enhance energy efficiency and reduce operational costs., • Leadership and Team Management: Strong leadership skills are necessary to guide and inspire a team of mechanical engineers and technicians. A Mechanical Technical Director should foster a collaborative environment, mentor team members, and effectively manage resources., • Strategic Vision: The role requires a forward-thinking approach to anticipate industry trends and challenges. Strategic planning and the ability to align mechanical engineering initiatives with business goals are vital for long-term success., • Project Management: Proficiency in project management is essential to oversee the planning, execution, and completion of mechanical engineering projects. This includes managing timelines, budgets, and ensuring quality standards are met., • Communication Skills: Have an ability to sketch and communicate technical detail graphically and effectively; to convey technical concepts to non-technical stakeholders, collaborate with cross-functional teams, and present ideas to senior management., • Adaptability: The DC sector is rapidly evolving, and a Mechanical Technical Director must be adaptable to new technologies, industry standards, and changing business needs. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. #WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

London, England, United Kingdom THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE: The Junior Insight Analyst is a crucial member of the AllSaints digital team, reporting to the Global Head of Customer Data and Insight. This role is instrumental in executing the company's customer data and insights strategy, with a primary focus on driving D2C growth across our global markets, including the UK, US, and EU. As part of a focused team, you will support the management and application of customer data to inform key business decisions. This position requires a solid grasp of customer behavior across both online and offline channels, including our retail stores. The ideal candidate will possess a strong foundational understanding of data modeling and analytics, coupled with excellent communication skills. WHAT WILL I BE DOING? Data & Analysis: • Analysis: • Analyse customer behavior across all touchpoints to pinpoint trends, opportunities, and areas for enhancement, • Perform customer segmentation to enable targeted marketing campaigns and personalised customer experiences, • Assess customer lifetime value and attrition rates to contribute to the development of customer retention and loyalty initiatives, • Monitor key performance indicators (KPIs) such as website traffic, conversion rates, average transaction values, and customer satisfaction metrics • Reporting: • Take ownership of the timely and accurate delivery of regular reports (weekly, monthly, quarterly, and ad hoc) providing actionable insights at both global and regional levels, • Contribute to the design and development of standardised reporting templates and interactive dashboards to effectively track progress and performance against key metrics, • Support the presentation of findings and insights to senior management and relevant stakeholders in a clear, concise, and impactful manner • Visualisation: • Utilise data visualisation tools (e.g., Looker, Tableau, Power BI) to create visually compelling and informative reports and dashboards, • Assist in the development of interactive visualisations that empower users to explore data and extract meaningful insights, • Contribute to the design of custom visualisations tailored to specific business needs and requirements • Execution: • Play a supportive role in the execution of the customer data, insights, and analytics strategy, ensuring alignment with e-commerce and D2C objectives, • Collaborate effectively with cross-functional teams to implement data-driven initiatives and contribute to the measurement of their impact, • Actively seek to expand knowledge of the latest trends and best practices in customer data and analytics • Quality: • Assist in the management of customer data, upholding high standards of data quality, accuracy, and completeness • Teamwork: • Collaborate effectively and proactively share knowledge with various teams, including digital, retail, merchandising, marketing, IT, and customer service, to support projects and initiatives • Communication: • Clearly and concisely communicate data insights and findings to team members and stakeholders across different levels of the organisation, • Assist in translating complex data analysis into actionable insights that are easily understandable for non-technical audiences, • SQL:Proficient in writing and optimising SQL queries, with the ability to contribute to data model design, • Python: Desirable: familiarity with Python libraries relevant for data analysis (e.g., Pandas, NumPy) and machine learning (e.g., Scikit-learn) is advantageous, • Data Visualisation Tools: Experience creating insightful visualisations and dashboards using data visualisation tools (e.g., Looker, Tableau, Power BI), • Experience in a data and insights role, ideally within the retail or fashion sector, • Solid SQL skills and practical experience with data visualisation tools (e.g., Looker, Tableau) and web analytics platforms (e.g., Google Analytics, Adobe Analytics), • A developing technical understanding of data modeling and analytics principles, • Understanding of customer segmentation methodologies and behavior analysis techniques, • Strong communication and presentation abilities, • Familiarity with CRM systems is beneficial, • Awareness of GDPR and data privacy regulations ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. ___. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS • A generous wardrobe allowance so that you can wear our beautiful clothes to work each day, • We are a disability committed certified employer, • Employee discount for you to spend with family and friends, • 25 days holiday increasing to 28 days after 2 years continuous service, • Bank holidays, birthdays and volunteering days off, • Access to dental cash plan & free virtual GP appointments through Aviva, • UNUM employee assistance helpline, • Life assurance cover, • Access to discounted gym membership and corporate discounts, • Hybrid working in our historic East London studios, working hours are 9-5.30pm, • Free, confidential, wellbeing and lifestyle support with Retail Trust, • Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause), • Health days for you to use either for physical or mental wellness, • Dedicated mental health support from our mental health first aiders, • Eye care vouchers, season ticket loans and much more! #WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help. #LI-Hybrid

Job Description Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs. You will enable JPMorgan Chase Firmwide teams to deliver AI value from the Fusion Platform Solutions and Services. You will build expertise in one or more Data or AI domains, create and maintain high-quality user documentation and training materials and guide clients in leveraging tools and capabilities to enable their data and analytics outcomes. We are seeking a highly motivated specialist with a good foundational knowledge in Data and AI/ML technologies. As a Product Solutions Manager Data & AI Vice President in Chief Data and Analytics Office organization, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. The Chief Data and Analytics Office Product and Platform team is responsible for designing and delivering governance, discovery, access, and data and AI services, empowering JPMorgan Chase teams to accelerate their data and analytics journeys and maximize commercial outcomes. The Chief Data and Analytics Office Product and Platform Client Engagement Team is responsible for account management, solutions, implementation, and client service for JPMorgan Chase Lines of Business and Corporate Functions. You have a curious and commercial mindset and are interested in learning about internal client use cases. You are a significant contributor to a team that defines and helps clients implement integrated solutions with the Fusion Platform. Job responsibilities • Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectives., • Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trends., • Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap., • Supports internal clients use of the Fusion Platform for providing expertise and guidance on multiple Product capabilities., • Engages with internal clients to understand their requirements and support implementation of integrated data and ai solutions., • Represents the Chief Data and Analytics Office Product Roadmaps, articulating benefits and providing guidance and options on paved paths., • Develop examples AI/ML experiments, applications and tools including tutorials, reference implementations, and presentations for internal clients., • Provide feedback to product and engineering teams to help shape product development and strategy., • Balance multiple tasks, client engagements, and continuous learning to keep up with academic trends., • Manages office hours to educate, demo and collect feedback and issue from internal clients, • Considerable experience or equivalent expertise in problem-solving across multiple teams and a cluster of products, • Extensive experience working in a sales cycle and engaging with clients on a regular basis. Experience modifying preconfigured solutions to meet complex problems., • Demonstrated prior experience working in a highly matrixed and complex organization., • Understanding of a wide range of statistical models (for example regression, tree-based methods, artificial neural networks), • Good programming skills in at least one of the commonly used languages for data analysis (for example Python, R, MATLAB, Scala)., • Experience with applying data science/quantitative modeling to real world, financial use cases. Knowledge of open-source data analysis tools and machine learning libraries, • Experience in creating technical documentation and presentations and the ability to present to a technical and non-technical audience. Comfortable in a fast-moving environment with often loosely defined tasks where interaction with senior management is required., • Hands-on experience in or solid understanding of LLMs, their capabilities and limitations, Fine-tuning LLMs for specific tasks and applications, • GenAI chatbots/summarization services and GenAI business applications, • Agentic architectures, orchestration patterns and evaluation approaches, • Master's degree in a quantitative discipline, • Knowledge of cloud data science and machine learning services J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

📍 London (1 day per week in office – Liverpool Street or Wimbledon Office) 💼 £80,000 + Performance Bonus (5–25%) + Excellent Benefits 🕒 Full-time / Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior Service Designer to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful — particularly across motor finance, collections, and customer growth initiatives. Working within a tight-knit internal agency model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services — driving measurable improvements across the customer lifecycle. What You’ll Do • Lead the design of seamless, insight-led services across multiple touchpoints, • Redefine customer journeys and translate them into strategic, scalable design solutions, • Collaborate with cross-functional teams (product, design, insight, strategy) to shape roadmaps and service improvements, • Advocate for customer-first thinking across optimisation and new product development, • Develop service blueprints, journey maps, and concept presentations that speak to both technical and non-technical stakeholders, • Present to leadership and influence at ExCo/C-suite level What We’re Looking For • Established years of experience in service or UX design, ideally in complex or regulated environments, • Expertise in service blueprinting, user journey frameworks, and digital product optimisation, • Confident communicator and facilitator, able to lead workshops and stakeholder sessions, • Strong understanding of insight and research, with a strategic mindset and attention to detail, • Experience with Figma, whiteboarding tools (e.g., Miro), or equivalent, • Comfortable navigating ambiguity and contributing to a collaborative, feedback-led design culture, • Diverse backgrounds across digital, professional services, consulting Why This Role? • Work within a supportive and diverse team of 10, including insight analysts and service strategists, • Flexible working culture — including part-time schedules and core hours, • Get exposure to C-suite level work and projects already delivering tangible business results, • Be part of a high-impact team with a strong critique culture and pro bono initiatives, • Contribute to roadmap-shaping projects focused on customer growth, retention, and optimisation To apply for this Senior Service Designer position, please send you CV and portfolio to *Due to the high volume of responses, if you have not received a response in 48 hours please take it that you have unfortunately been unsuccessful. Our client won't be able to sponsor, so please bear this in mind ahead of applying. We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their true authentic selves at work.

As an Engagement Leader, you will leverage your robust technical background in contact centre technologies to address business needs through a consultative approach. Your responsibilities include leading end-to-end technical discussions covering Conversational AI, analytics, project infrastructure, APIs, integration, voice loggers, and IVR systems. The role offers a hybrid remote work environment with 50% travel to customer sites. During onsite visits, you will engage directly with clients to understand requirements, provide technical expertise, and oversee project implementations. Your ability to communicate technical concepts effectively and build strong relationships with stakeholders is pivotal in driving project success and delivering solutions aligned with business objectives. You must be fluent in Spanish and English RESPONSIBILITY The role encompasses several critical responsibilities: • Scope Management - Develop, clarify, and manage the project scope, defining deliverables and ensuring targeted outcomes are achieved., • Requirement Collaboration - Collaborate with stakeholders to derive both functional and non-functional requirements essential for project success., • Project Management Deliverables - Develop, maintain, and distribute standard project management deliverables such as implementation plans, project schedules, budgets, issues logs, meeting minutes, risk assessments, and status presentations to ensure successful project launches., • Stakeholder Management - Manage internal and external stakeholders, subcontractor partners, and project team members, ensuring the accuracy of project data in internal systems., • Presentation & Relationship management - Present project results to customer stakeholders through insightful recommendations. Build deep client relationships, network, and act as a thought partner, anticipating business problems and delivering exceptional service. SKILL ASSESSMENT Customer Facing – Vertical Knowledge – Product Knowledge – Technical Knowledge – DESIRED EXPERIENCE • 8 to 10 Yrs. Experience in Project / Program Management, account management, professional services or other direct customer facing role. • Professional PM certification includes plausible PMP, Prince2, ITIL, Agile, SCRUM or equivalent., • Experience of working on contact center technologies., • Should be able to handle multiple projects at any given time., • Demonstrated understanding of Project Management processes, strategies, and methods, • Experience working in a high-level collaborative environment with a focus on teamwork., • Ability to predict challenges and seek to proactively head-off obstacles., • Strong written and verbal communication abilities in English and, capable of effectively presenting ideas and engaging in social interactions in the required language., • Travel appropriately 50% of the time to customer sites. GOOD TO HAVE • Experience in deploying speech analytics / Conversational BOT / Agent Assist

As an Engagement Leader, you will leverage your robust technical background in contact centre technologies to address business needs through a consultative approach. Your responsibilities include leading end-to-end technical discussions covering Conversational AI, analytics, project infrastructure, APIs, integration, voice loggers, and IVR systems. The role offers a hybrid remote work environment with 50% travel to customer sites. During onsite visits, you will engage directly with clients to understand requirements, provide technical expertise, and oversee project implementations. Your ability to communicate technical concepts effectively and build strong relationships with stakeholders is pivotal in driving project success and delivering solutions aligned with business objectives. You must be fluent in Spanish and English RESPONSIBILITY The role encompasses several critical responsibilities: • Scope Management - Develop, clarify, and manage the project scope, defining deliverables and ensuring targeted outcomes are achieved., • Requirement Collaboration - Collaborate with stakeholders to derive both functional and non-functional requirements essential for project success., • Project Management Deliverables - Develop, maintain, and distribute standard project management deliverables such as implementation plans, project schedules, budgets, issues logs, meeting minutes, risk assessments, and status presentations to ensure successful project launches., • Stakeholder Management - Manage internal and external stakeholders, subcontractor partners, and project team members, ensuring the accuracy of project data in internal systems., • Presentation & Relationship management - Present project results to customer stakeholders through insightful recommendations. Build deep client relationships, network, and act as a thought partner, anticipating business problems and delivering exceptional service. SKILL ASSESSMENT Customer Facing – Vertical Knowledge – Product Knowledge – Technical Knowledge – DESIRED EXPERIENCE • 8 to 10 Yrs. Experience in Project / Program Management, account management, professional services or other direct customer facing role. • Professional PM certification includes plausible PMP, Prince2, ITIL, Agile, SCRUM or equivalent., • Experience of working on contact center technologies., • Should be able to handle multiple projects at any given time., • Demonstrated understanding of Project Management processes, strategies, and methods, • Experience working in a high-level collaborative environment with a focus on teamwork., • Ability to predict challenges and seek to proactively head-off obstacles., • Strong written and verbal communication abilities in English and, capable of effectively presenting ideas and engaging in social interactions in the required language., • Travel appropriately 50% of the time to customer sites. GOOD TO HAVE • Experience in deploying speech analytics / Conversational BOT / Agent Assist

Growth Analyst - 12-month FTC Up to £70,000 London — Hybrid (2 days/week in office) Company This company is a global leader in interactive audio for children, with millions of audio devices and figurines sold worldwide. Their award-winning, screen-free system is transforming how kids play and learn independently. Available in over 100 countries and multiple languages, their expanding range of products continues to inspire imagination and support meaningful, tech-enabled play. The Role They are looking for an ambitious and motivated Marketing & Growth Data Analyst to join the UK team and help build out their analytic capabilities. You’ll also be part of the global Data & Analytics unit, giving you the opportunity to work on scalable data products, collaborate with international colleagues, and expand your expertise. This is a hands-on analysis role where you’ll move seamlessly from pulling and manipulating data to producing clear, actionable insights for the UK Growth and Marketing teams. You’ll help monitor performance, understand customer behaviour, evaluate campaigns, and contribute to both tactical and strategic decision-making. You’ll split your time roughly 60% on UK-focused work and 40% on global collaboration, creating local insights while helping to shape global dashboards and reporting tools. Key Responsibilities • Analysis & Insight – Conduct deep-dive analysis into marketing performance, customer acquisition, retention, and lifetime value. Go beyond “what happened” to explain “why” and recommend “what next.”, • Campaign Impact Assessment – Evaluate promotions and experiments to determine both immediate and long-term effects on customer spend and retention., • SQL Data Extraction & Manipulation – Pull, join, and transform data from Snowflake and other sources, working with data marts and dbt models., • Data Visualisation – Create clear, compelling Tableau dashboards and reports for stakeholders at all levels., • Marketing KPI Tracking – Support the marketing team in measuring key performance metrics (e.g., acquisition cost, retention rates, channel ROI)., • Proactive Opportunity Spotting – Identify trends, anomalies, or risks in the data and bring them to the attention of the business without waiting for a request., • Stakeholder Collaboration – Work closely with marketing, sales, and growth teams in the UK, while engaging with global analytics peers to align on best practices and standards., • Enablement & Self-Service – Support colleagues in becoming more self-sufficient in accessing and interpreting data. Skills and Experience • Experience in data analytics roles, ideally in marketing, growth, or e-commerce environments., • Advanced SQL skills for data extraction and manipulation., • Experience with Snowflake, dbt, and Tableau (or similar visualisation tools)., • A strong statistical foundation and ability to apply the right analytical methods., • Understanding of marketing metrics such as CAC, LTV, retention, and channel ROI., • The ability to work independently, structure your own analysis, and deliver actionable insights., • Strong communication skills to explain complex findings clearly to non-technical stakeholders., • A collaborative mindset and a proactive, curious approach to solving problems.

We are currently recruiting for a Research Assistant, to work Monday to Friday 9.30am to 5.30pm, in our London office. POSITION OVERVIEW The Research Specialist is responsible for providing research services to attorneys and staff both on-site and remotely on a time-critical basis. ESSENTIAL JOB FUNCTIONS (This list is not exhaustive and may be supplemented and changed as necessary.) • Works as part of the global Research Services team to perform non-legal research in a wide range of subject areas including, but not limited to, corporate and financial transactions, intellectual property, and litigation in support of the Firm’s attorneys, paralegals and administrative staff., • Uses critical thinking to analyse each request and identify the best research resources for efficient and cost-effective resolution., • Demonstrates an expert level of proficiency in research, including selecting resources and search strategies. Presents research results in a clear and logical manner with suggestions for further research if relevant., • Maintains a superior level of expertise using tools such as Westlaw Edge, Lexis+ UK and Practical Law, as well as specialised tools such as Capital IQ, Debtwire, Filings Expert, FromCounsel, MergerMarket, Newsdesk, Orbis, Preqin, Reorg, Solomonic, Vable etc., • Ability to work both independently and as part of a team, and the ability to work under tight deadlines and manage multiple projects., • Assists with new joiner orientations and training., • Assists in the maintenance of the hardcopy collection., • Other administrative projects, as assigned. QUALIFICATIONS Education, Work Experience, Skills • The ideal candidate will be a dynamic, proactive person with a degree (bachelor’s or master’s) in library science, business or law., • Candidate should have proven experience of working research experience in a large law firm or corporate library and be knowledgeable about business, corporate transactional, intellectual property and legal research resources., • Strong customer service orientation, ability to work independently as well as part of a firm-wide research team and capable of handling multiple tasks and setting priorities is essential., • Candidate must have excellent written and oral communication skills, as well as the ability to work with individuals at all organisational levels.

Join us as a Head of Devices at Peregrine Resourcing. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. How Specialist Talent Works: At Peregrine, we find the best talent for our clients. As a permanent employee of Peregrine, with access to all our standard benefits, you will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: We are seeking a Head of Devices to provide strategic leadership and direction across the full lifecycle of smart metering devices within the UK’s national infrastructure. This pivotal role will shape the vision, strategy, and governance of device technology, ensuring it is secure, future-ready, and aligned with national energy and operational objectives. Leading a team of device specialists, engineers, and technical experts, you will drive excellence in device strategy, integration, and performance. You will be accountable for ensuring that device-related decisions support scalable, interoperable, and cost-effective solutions that deliver optimal outcomes for DCC operations and our customers. You will work across delivery, technology, commercial, operational, and regulatory functions to embed device strategy as a trusted enabler of business and customer outcomes. Your leadership will be central to ensuring suppliers are held to account for delivering robust device roadmaps, compliance with standards, and innovation that meets evolving service needs. This role is critical in shaping the future of smart metering devices and ensuring our device capability operates as a strategic enabler of national energy transformation. Responsibilities: • Device Strategy and Leadership – Define and communicate the strategic vision for smart metering devices, ensuring alignment with organisational goals, industry trends, and regulatory obligations., • Team Leadership and Capability Development – Lead and develop a high-performing team of device experts, fostering a culture of innovation, accountability, and continuous improvement., • Device Lifecycle Ownership – Oversee the full lifecycle of smart metering devices, from specification and certification through deployment, maintenance, and retirement., • Driving Performance and Accountability – Set clear expectations for device quality, performance, and compliance, holding internal teams and suppliers to account., • Enabling Transformational Change – Provide leadership on device-related aspects of major transformation programmes, ensuring devices are enablers of secure and scalable change., • Stakeholder Engagement and Influence – Represent the device function in executive, regulatory, and industry forums, building trusted relationships and influencing strategic direction., • Cross-Functional Collaboration – Ensure device decisions are integrated across business, technical, operational, and regulatory domains., • Governance and Standards Leadership – Lead device governance activities, ensuring consistent application of standards, frameworks, and best practices., • Supplier and Partner Management – Ensure suppliers deliver against device roadmaps, technical quality, and service outcomes., • Investment and Roadmap Planning – Shape business cases and investment proposals for device-related initiatives, ensuring strategic coherence and value for money. Skills & Experience: • Proven Leadership in Device or Technology Functions – Experience leading device strategy or technology teams in complex, regulated environments., • Strong People Leadership – Ability to inspire and grow high-performing teams, building capability and confidence across the organisation., • Track Record of Leading Complex Change – Experience driving device-related transformation programmes with significant business and regulatory impact., • Strategic Thinking and Decision-Making – Ability to balance long-term device strategy with short-term operational needs., • Commercial and Business Acumen – Understanding of how device strategy supports business outcomes and value delivery., • Executive and Stakeholder Engagement – Skilled communicator, able to influence and build trust with senior stakeholders and regulatory bodies., • Governance and Standards Expertise – Experience establishing and leading device governance and compliance frameworks., • Supplier Management – Ability to hold suppliers accountable for device quality, innovation, and roadmap delivery., • Excellent Communication Skills – Able to convey complex device-related information clearly to technical and non-technical audiences. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing need, both now and in the future. Together, we help our clients to engage, develop and harness the skills they need to achieve and grow the workforce they want. We have a range of benefits you will receive alongside your salary. Our culture: At Peregrine we embrace fresh ideas, and we love learning fast. Our solutions are trusted and established, so we have the confidence of knowing we have a solid foundation. We rely on openness and honesty, and we’re always ready to help each other out. And we believe that our work can benefit society – whether it’s finding the digital talent of the future or being a driver for social mobility. Our commitment to diversity: At Peregrine, we’re proudly committed to championing diversity and inclusion, with company-wide initiatives to drive greater social mobility and reduce our environmental impact. Our teams represent a huge breadth of cultures, languages, and ethnicities, and over 20 different nationalities. We also employ candidates from a range of educational and socioeconomic backgrounds. Our partnerships with numerous charities ensure that we can stay well-informed and continue to improve our practices for the future. It reflects in the way we recruit our clients as we assist them in becoming more diverse.

Role: Threat Intelligence Consultant Location: Manchester/London/Cheltenham (Hybrid) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future. We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, to make the world safer and more secure. Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business… ___ Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business… The Opportunity: You will be acting as a team member within the Operational Threat Intelligence team, reporting to the Operational Threat Intelligence Manager, and supported by the Operational TI Team Leads. This role involves analysis of cyber threats, the development of actionable intelligence, and collaboration with various teams. Your support to the wider organisation will be critical in the development of NCC Group’s Threat Intelligence capabilities and the broader service we offer. Key Accountabilities: Threat Intelligence collection and analysis: Make use of OSINT and other intelligence sources to collect and then conduct in-depth analysis of cyber threats, including malware, vulnerabilities, and TTPs (Tactics, Techniques, and Procedures). Monitor and analyse emerging threats, industry trends, and geopolitical events to provide timely and relevant intelligence. Online Exposure Monitoring Service: Support the delivery of the OXM service, conducting triage of alerts and dark web mentions, respond to client queries and support onboarding and profile review sessions with clients. Intelligence Reporting: Generate comprehensive and actionable intelligence reports for both technical and non-technical stakeholders. Communicate complex technical information in a clear and concise manner to enable informed decision-making. Collaboration and Information Sharing: Collaborate with internal teams to share threat intelligence. Participate in information-sharing communities to stay abreast of the latest threat landscape. Use of TI Tools: Make use of threat intelligence platforms and tools to enhance analysis efficiency. Qualifications and Skills: • Have a Bachelor’s Degree in Computer Science, Cyber Security, or other suitable subject that is applicable to the role, • Hold CRTIA or be willing to work towards it, • Have an analytical mindset with a keen attention to detail., • Ability to work effectively under pressure and prioritize tasks in a dynamic environment., • Continuous learning and adaptability to stay ahead of evolving cyber threats., • Strong interpersonal skills and the ability to work collaboratively in a cross-functional team., • Have excellent communications skills, both in terms of written and verbally delivered work., • Good understanding of cyber threat landscapes, attack vectors, and mitigation strategies., • Previous experience as a threat intelligence analyst or similar position., • Knowledge of networking protocols, including TCP/IP, Domain Name System (DNS), subdomains, • Have experience with Threat Intelligence Platforms e.g. MISP Behaviours: • Focusing on Clients and Customers: Prioritise customer needs and build strong relationships., • Working as One NCC: Collaborate effectively with colleagues across the organisation., • Always Learning: Embrace continuous learning and development., • Being Inclusive and Respectful: Foster a positive and inclusive work environment., • Delivering Brilliantly: Strive for excellence in all that you do. What we offer in return: • 🌟 Flexible Working: Balance your work and personal life with our flexible working options., • 🌴 Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave., • 🧠 Medicash & Critical Illness Scheme, • 💼 Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme., • 🤝Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities., • ⚡ Green Car Scheme: Drive green and save money with our eco-friendly car scheme., • 🚴 Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme., • 🎉 Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet., • 👨 👩 👧 👦 Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments. About NCC Group The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates. We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business. Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect. We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best. About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.