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If you are interested in working as a security officer, the requirements and qualifications you need to have to access the role include: Ability to communicate (possess good communication skills) effectively at all times Must be an individual that has an eye for little details. That is to say that the security officer must be observant at all times Must have good interpersonal skills, i.e., he/she must be a people person Must be proactive in nature. He/she must be someone that acts fast whenever necessary Must be able to work effectively as part of a team or lead a team if need be The security officer must be customer-friendly Must have the ability to evaluate and assess any given situation properly. In other words, he/she must possess good analytical skills Must also be good at decision-making Must be able to operate radio or telephone equipment as this is important in dispatching his/her duties efficiently At least one year of verifiable experience in a similar role Service in any military or para-military role would be an added advantage

Duties and Responsibilities: · Identify and resolve Post Office balancing queries. · Influencing and supporting the Post Office team to provide customer service standards expected in the Post Office. · To assist customer with any queries. · Demonstrate a good level of communication to external and internal customers. · Drive understanding and knowledge of the current promotions and Post Office services with the Post Office team. · Ensure team adherence to all legal compliance and mandatory Post Office procedures as laid out in current guidelines. · Assist the Post Office Area Manager in the development of processes and controls to support Post Office operations. · Actively demonstrates the determination and the ability to deliver to success. · Motivates and inspire others to achieve and ensure that the Post Office team complete all mandatory training. ** Skill/experience/qualifications:** · Strong leadership and managerial skills. · Excellent communication and interpersonal abilities. · Proficiency in Microsoft Excel and other relevant software. · Ability to multitask and prioritize tasks effectively. · Attention to detail and accuracy in record-keeping. · Knowledge of postal regulations and procedures is a plus. · Bachelor &/Master’s degree or a related study and experience.