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Join our team as a Community & Administrative Officer. This pivotal role combines direct community support with essential administrative duties, ensuring the smooth operation of our facilities and fostering a welcoming environment for all congregants. Key Responsibilities: • Community Engagement:, • Administrative Support:, • Communication & Outreach: Qualifications: • Proven administrative experience, ideally within a community or faith-based organization., • Excellent interpersonal and communication skills, both written and verbal., • Strong organizational abilities with keen attention to detail., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office software., • Ability to work independently and collaboratively within a team environment., • A compassionate and respectful approach to working within a diverse community.

Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

We invite you to join Pho. And come be part of this stylish and lively restaurant brand. We're looking for a cool and charismatic Assistant Manager to join our management team in Pho Cardiff ++Salary offer of up to £45,800 is made up of a base of £32,400 plus earnings received through tronc.++ Who's Pho? Sure, our food is pretty amazing! But we're also all about the atmosphere... We're talking funky music in the background...dimmed lights...Staff cracking jokes by the kitchen pass as they quickly step in and out.... Guests are bantering with the waiters.... You hear wine glasses clinking and most importantly, in between all that buzz, you hear the slurping of some fresh Phở . What Pho can offer you! • Free fresh meals at work, • 50% off all food and drink when dining in our restaurants, for you and up to 5 friends!, • Get paid every 2 weeks! Or..., • ... Get paid quicker with Wagestream, • We love to work hard and play even harder at our awesome annual parties!, • Earn more money if your friends join us (£100-£1000 extra for each friend), • Confidential Employer Assistance Program, to support you with any troubles you may be facing., • Company pension, • Amazing training during your first few weeks and beyond What Pho is looking for: • Minimum x1 years' Restaurant Management experience. Bar or restaurant, or a bit both, • Big passion for food! As part of our management team, you'll be expected to learn everything about our fresh food., • A people person ready to assist in staff training, development and rota scheduling, • Experience communicating with suppliers., • Comfortable using different systems as part of your day-to-day. E.g. Acquire for stock ordering. If this is the job for you, come apply! #INDHGH

14 years ago Thom James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on... Nowadays we have over 20 award-winning pizzerias across the UK, we've got our own Pizza Academy where we run training workshops every day, and we're also a BCORP - something we're extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. At Pizza Pilgrims, we aspire to create an inclusive environment where everyone can be themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives; which creates proper happiness, just like our pizzas do! We work hard because we think pizza makes people happier. As a Pizza Chef, you'll be a specialist in creating the best Neapolitan Pizza's, and for every guest to leave with a full belly, and already planning their next visit. You'll also be accountable for prep, pizza quality, health safety, and kitchen cleanliness. Whilst skills are important, representing our values is just as important too. These shape our team culture. • 'Push Yourself' because we believe learning new skills and coming out of your comfort zone will help us improve as a team., • 'Be Yourself' means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work., • 'Respect Others' because everyone is welcome at Pilgrims and we're committed to creating an inclusive environment where people feel they belong., • 'Enjoy Yourself' because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. What's in it for you? • £12.90 - 14.00 ph + tronc., • On top of the standard 28 days holiday (full time), you will get an extra day for every year you work for us (up to 5 Years)., • After 5 years with us, you get a paid 4-week sabbatical on top of your 33 days holiday! Some of our favourite Pizza Perks include... • 1 extra day holiday as "Happiness Day' so you can do something that you love and makes you happy about outside of work., • A tasty bonus every time you refer a friend to join., • A free after-work drinks (soft, beer or gin), • 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) So, if you've got this far down the job advert, it might mean that we're a perfect match. Click the apply button and one of the team will reach out to you soon! Ciao! *

Company: True SEO Consultants Ltd Location: Cardiff, United Kingdom Work pattern: Full-time Role type: Permanent Department: Digital Growth Consultancy Reporting to: Director – Digital Growth Consultancy & Business Strategy About True SEO Consultants Ltd True SEO Consultants Ltd is a UK-based digital growth consultancy that helps businesses improve customer acquisition, online visibility and commercial performance through structured analysis and strategic advisory. The company works with SMEs, professional service firms, e-commerce businesses and growth-focused organisations that depend on website enquiries and digital channels for revenue growth. Our work combines business analysis, competitor research, search visibility insight, website performance review, conversion analysis and strategic growth planning. We are not a task-based SEO agency. Our work focuses on helping clients understand where growth is being lost, how competitors are gaining advantage and how digital visibility can support stronger commercial outcomes. Role Overview: We are looking for a Digital Growth Strategy Consultant to support our consultancy delivery as the business continues to grow. The successful candidate will work on client research, business analysis, competitor evaluation, performance interpretation, strategy preparation, reporting and ongoing advisory support. The role requires someone who can understand business models, interpret digital performance data and turn findings into practical recommendations for client growth. This is a consultancy and analysis-based position. SEO knowledge is required, but the role is not limited to technical SEO execution. Search data will be used as one part of a wider business analysis process to support client strategy, market positioning and customer acquisition improvement. Key Responsibilities: The role will involve analytical, advisory and strategic consultancy duties, including: • Assessing client business objectives, current service structure, digital presence and growth requirements to identify areas for improvement, • Analysing business challenges linked to customer acquisition, market positioning, competitor activity, website performance and lead conversion, • Conducting research into market demand, customer search behaviour, competitor positioning and sector-specific growth opportunities, • Collecting and interpreting data from tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, Microsoft Clarity and Tableau to support evidence-based recommendations, • Evaluating how a client’s website, service pages, pricing position and online visibility affect enquiry generation and commercial performance, • Developing practical recommendations to improve business growth, customer acquisition, conversion outcomes and market competitiveness, • Preparing structured digital growth roadmaps aligned with client business objectives, • Advising clients on service positioning, market expansion opportunities, search visibility strategy and digital performance improvement, • Supporting the planning and coordination of agreed strategy implementation, including prioritising actions, identifying risks and monitoring progress, • Preparing advisory reports, performance summaries, client presentations and strategic slide decks for client meetings and decision-making, • Presenting findings and recommendations to clients in a clear, commercial and practical way, • Reviewing results against agreed goals and refining recommendations based on performance data, market movement and competitor changes, • Maintaining ongoing client engagement through advisory meetings, progress reviews and strategic performance discussions Required Skills and Experience: The ideal candidate should have: • Experience in business analysis, management consultancy, digital strategy or growth advisory, • Practical understanding of SEO, search visibility and digital customer acquisition, • Ability to analyse business models, service positioning and market opportunities, • Experience using data to support strategic recommendations, • Strong understanding of competitor research and market gap analysis, • Ability to interpret website, search and digital performance data, • Strong report-writing skills, including the ability to prepare structured advisory reports, • Strong presentation skills, including the ability to create clear slide decks and present recommendations to clients, • Good understanding of data visualisation and dashboard reporting, • Ability to communicate complex findings in simple commercial language, • Good organisational skills and ability to manage multiple client workstreams, • Professional communication skills for client meetings and advisory discussions Technical and Digital Tool Skills The candidate should have experience with, or the ability to work confidently with, tools such as: • Google Analytics 4, • Google Search Console, • Ahrefs, • SEMrush, • Microsoft Clarity, • Looker Studio, • Tableau, • Screaming Frog SEO Spider, • Google Business Profile Manager, • Microsoft Excel, • Google Sheets, • PowerPoint, • Google Slides, • Canva AI and Research Tool Skills The role also requires the ability to use AI and research tools responsibly to support research, analysis, reporting and client advisory work. Relevant tools include: • ChatGPT, • Claude, • Gemini, • Microsoft Copilot, • Perplexity, • other AI-assisted research and productivity tools AI tools may be used to support research, information organisation, draft analysis, competitor comparison, report structuring and presentation preparation. Final judgement, client recommendations and strategic decisions must remain human-led and commercially reviewed. Desirable Experience Experience in any of the following areas would be helpful: • B2B consultancy, • SME advisory, • Professional service clients, • E-commerce growth strategy, • Website performance analysis, • Conversion rate optimisation, • Local search visibility, • Client reporting and presentation delivery, • Business growth workshops or client training sessions, • UK SME market understanding Candidate Profile This role suits someone who is commercially minded, analytical and comfortable working between business strategy and digital performance. The right candidate will not simply look at rankings or traffic. They will understand how digital visibility connects with enquiry quality, client acquisition, pricing, positioning and long-term business growth. The candidate should be confident preparing reports, building presentations, explaining data and supporting clients with practical recommendations. What We Offer • Opportunity to join a growing UK digital growth consultancy, • Exposure to SME, professional service and e-commerce clients, • Work involving strategy, analysis and advisory rather than repetitive task delivery, • Direct involvement in client growth planning and consultancy projects, • Opportunity to work with established business networks and B2B partnerships, • Supportive director-led environment with scope for professional growth How to Apply Please send your CV and a short cover note explaining your experience in business analysis, digital growth strategy, SEO consultancy, reporting, presentation delivery or client advisory work.

Join the Madina Mosque and community center as a Charity Volunteer in Cardiff. We are seeking enthusiastic individuals to support our various community initiatives and events. This is an excellent opportunity to contribute to a vibrant community, gain valuable experience, and make a positive impact. Key Responsibilities often include: • Assisting with the organisation and execution of community events and activities., • Providing support for administrative tasks within the center., • Helping with outreach programs and engaging with community members., • Contributing to the general upkeep and maintenance of the community center. We are looking for individuals who are: • Passionate about community work and giving back., • Reliable, enthusiastic, and proactive., • Eager to learn new skills and contribute to a team environment. If you are seeking a rewarding experience and wish to make a meaningful difference in your local community, we encourage you to join our team of dedicated volunteers.

Job Title: Customer Service Manager (SOC Code: 7220) Company: Bimmarc Limited (T/a 99 VietMart) Location: 142 Woodville Road, Cardiff, CF24 4EE Employment Type: Full-Time Annual Salary: £41,700–£43,000 About the Company 99 VietMart, operating under BIMMARC Ltd, is a specialised Vietnamese grocery and retail business based in Cardiff. Since its establishment in 2023, the company has been dedicated to providing authentic Vietnamese and Southeast Asian products to both community and commercial customers across the UK. With a growing reputation for quality, cultural authenticity, and service excellence, the company is now expanding its operations across multiple locations and sales channels, including B2B and online platforms. About the Role The Customer Service Manager is responsible for overseeing and enhancing the overall customer experience across all areas of the business, including in-store, B2B, and online channels. This role ensures consistent service quality, strengthens customer relationships, and supports business growth through effective customer engagement strategies. You will lead customer service operations, implement service standards, manage customer feedback, and support both retail and commercial client interactions to ensure a high level of satisfaction and retention. Key Responsibilities: 1. Customer Service Management • Develop and implement customer service policies and procedures across all locations., • Ensure consistent, high-quality customer service standards in-store and across all communication channels., • Manage customer enquiries, complaints, and feedback in a professional and timely manner., • Monitor customer satisfaction levels and implement improvements where necessary. 2. B2B Client Support & Relationship Management • Maintain strong relationships with B2B clients including restaurants, cafés, and retail partners., • Ensure timely communication, order accuracy, and service reliability for business customers., • Coordinate with the sales team to support client retention and long-term partnerships. 3. Online Customer Engagement • Oversee customer interactions across digital platforms including Facebook, Instagram, WhatsApp Business, and Google., • Ensure prompt responses to online enquiries and effective handling of customer feedback., • Support online sales channels by ensuring smooth customer experience from enquiry to purchase. 4. Staff Training & Team Leadership • Train and coach staff in customer service best practices, communication skills, and product knowledge., • Monitor staff performance in customer interactions and provide ongoing feedback., • Promote a customer-focused culture across all areas of the business. 5. Performance Monitoring & Process Improvement • Track customer service KPIs including response times, satisfaction levels, and complaint resolution rates., • Analyse feedback and service data to identify trends and areas for improvement., • Implement systems to record and manage customer interactions and feedback. Qualifications & Skills: • Bachelor’s degree in Business, Hospitality, or a related field (preferred)., • 2–3 years of experience in customer service management or a similar role (retail or food industry preferred)., • Strong understanding of customer service principles and best practices., • At least B2 English. Bilingual ability is a plus., • Excellent communication, interpersonal, and problem-solving skills., • Strong organisational and leadership abilities., • Experience handling customer complaints and resolving issues effectively., • Ability to work in a fast-paced retail environment. What We Offer: • Competitive salary., • 28 days paid annual leave., • Employee discounts on store products., • Opportunities for career advancement and professional development., • Supportive and dynamic team environment.