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  • Oak Housing Ltd
    Administrative Assistant
    Administrative Assistant
    19 hours ago
    £12.55–£15 hourly
    Full-time
    London

    Assisting in all aspects of business support and office duties. The role will include taking phone calls from customers, answering basic enquiries, data input to assist income recovery and other general admin duties.

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  • Adaptive Ltd
    Customer Service Assistant
    Customer Service Assistant
    2 days ago
    £21000–£23000 yearly
    Full-time
    London

    Role Title: Customer Services & Design Assistant Location: Planet Neon Role Overview Planet Neon is looking for a friendly, enthusiastic, and adaptable individual to join our team as a Customer Services & Design Assistant. This role combines day-to-day customer support with creative design responsibilities. You don’t need to be an expert in design software yet — full training will be provided in VCarve so you can develop the skills needed to prepare design files for neon signage. What matters most is a willingness to learn, work as part of a team, and bring a positive attitude to everything you do. Key Responsibilities Customer Service • Answer customer enquiries via phone, email, and in-person., • Provide information on products, prices, and lead times., • Process orders from enquiry to completion., • Deal with any issues or complaints in a helpful and professional manner., • Build and maintain good relationships with customers. Design & Technical • Learn how to use VCarve software to prepare design layouts., • Turn customer ideas into accurate, production-ready designs (with training and support)., • Work closely with the production team to ensure designs are practical and achievable., • Keep design records and files organised. General Support • Assist with admin tasks including updating systems, scheduling, and invoices., • Support colleagues across the business when needed. Skills & Experience Required • Previous experience in customer service (preferred but not essential)., • Good communication skills, both written and verbal., • Basic IT skills (Microsoft Office, email, etc.)., • Willingness to learn VCarve software and other design tools (training provided)., • Eye for detail with a creative mindset., • Strong teamwork skills and the ability to pitch in where needed. Personal Attributes • Enthusiastic, eager to learn, and open to training., • Friendly, approachable, and customer-focused., • Team player who enjoys working with others to get the job done., • Positive attitude and energy, even when things get busy. Benefits Full training in VCarve design software and neon production. Career development opportunities in both customer service and design. A creative, supportive, and team-focused work environment. Staff discounts on products.

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