Office customer service jobs in Banstead - Page 2Create job alerts

Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Billing team The Billing Specialist plays a key role in ensuring accurate, timely, and customer focused billing across a diverse product portfolio. The role involves maintaining high standards of data integrity, supporting continuous improvements, and collaborating effectively with internal teams and external stakeholders. Additionally, you will be responsible for: Delivering accurate and timely monthly billing cycles, supporting the Billing Team including the upload of supplier files, processing of call and service data, and reconciliation of billed data against customer orders Maintaining and updating billing platforms and records, including updating pricing, and ensuring customer and product data is accurate. Experience with aBILLity or similar billing systems is an advantage. Investigating and resolving billing queries efficiently, ensuring clear and professional communication with customers and internal departments Validating and reconciling supplier invoices, identifying discrepancies, raising supplier claims, and ensuring alignment with data received Manually billing non-automated services, applying relevant charges and ensuring alignment with contractual commitments Supporting process improvements and driving efficiencies, contributing ideas to streamline workflows, reduce future billing queries, and enhance invoice presentation and reporting Producing accurate reports and analysis,supporting management and departmental decision making Collaborating effectively across departments, participating in team meetings, supporting lessons learned reviews, and contributing to departmental performance discussions Utilising internal CRM and operational systems, with experience in Microsoft Dynamics considered an advantage Hybrid working for a good work/life balance – 2-3 days in the Reigate Office Salary £36-£40k DOE Other organisations may call this role Telecoms Billing Coordinator, Telecoms Billing Clerk or Telecoms Billing Administrator The talents we are excited to see You will have the following experience/skills: Minimum 18-24mths experience in a similar role within the Telecoms Industry Strong attention to detail and excellent reconciliation skills Ability to work in a complex environment with multiple product sets and varied supplier billing processes Quick learner with the ability to adapt to new systems, processes, and priorities Effective communicator, capable of engaging confidently with internal teams and external stakeholders Proactive and solution focused, with the ability to identify improvements and support operational efficiencies Team player, contributing positively to a collaborative working environment Good organisational and time management skills, with the ability to handle ad hoc tasks and manage workload effectively Understanding of data protection requirements and best practice in handling customer information. Your exclusive benefits A comprehensive Private Healthcare and Cash Plan Pension and life insurance Entry to the £3,000 quarterly Dreamball draw Personalised training and development pathways Regular fully funded companywide events Monthly ‘outstanding performer’ accolades Enriching paid volunteering days A rewarding Refer a friend scheme (£1,000) The flexibility to adjust your holiday allowance (25 days pa) Complimentary daily breakfasts in the office Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We're on track to meet this target, and we're seeking top talent like you to join us on this exciting journey. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you

Customer Service Advisor / Sales Support Full Time | Permanent | Redhill An exciting opportunity has arisen to join a well-established and growing business based on the outskirts of Redhill. This role offers the chance to become part of a friendly, collaborative team working in modern offices, where customer service and teamwork are at the heart of the business. This is a varied and fast-paced position that would suit someone who enjoys working with customers, solving problems and supporting the smooth running of day-to-day sales operations. Key Responsibilities: Processing customer orders accurately and efficiently Acting as a key point of contact for customers and suppliers via phone and email Responding to enquiries and resolving issues in a professional and timely manner Supporting the wider team to ensure a high standard of service delivery This role would suit someone with strong communication skills, excellent attention to detail and a proactive approach. Previous office-based customer service experience would be beneficial, but candidates with transferable skills from retail, hospitality or other customer-facing roles are also encouraged to apply, as full training will be provided. Benefits: Monday to Friday, 9:00am - 5:30pm (1-hour lunch) 25 days holiday increasing to 30 days with service, plus bank holidays and your birthday off Bonus scheme (average £200pm) Free on-site parking Private medical cover Gym membership and additional wellbeing benefits Ongoing training and opportunities for career development If you are looking for a role where you can develop your skills within a supportive and growing organisation, this could be a great next step. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Job Type: Disrepair and Inspections Manager Location: Redhill Surrey Salary: £55k Role Purpose: To manage the effective delivery of complex and escalated repairs projects on time, within cost targets, and to the desired standard, working closely with internal and external stakeholders to ensure repairs and maintenance processes are managed effectively and that CLIENTS liabilities are met. Key Relationships: Repairs Delivery Manager, Voids Manager, Repairs Team Leaders, Asset Manager, Asset Data and Quality Manager; Customer Services Manager Wider inspection, surveying and delivery team, including contractors. Housing Teams. Essential Role-Specific Knowledge, Skills, and Experience: * CIOB or BSc in Building Surveying or HNC/HND, or RICS formal qualification or qualification in progress (or Equivalent) * Knowledge and experience of the Construction or Maintenance Industry. * Contract and financial management skills. * Relevant technical qualifications, or ability to progress via CPD. * Knowledge and experience of technical aspects of the contracts managed. * Full UK driving licence and ability to travel. * An excellent understanding of health and safety and CDM, and how it applies to your job * Project management, financial and commercial understanding * An assertive and pro-active approach to resolving technical and people issues and identifying improvements or resolutions * Ability to advise trade staff and contractors about technical repairs solutions * Ability to analyse data to formulate improvement plans. Key Outputs: * To lead and manage a team of inspectors and surveyors ensuring close liaison between office-based staff and the mobile trades teams. * To jointly control and report on a £2m budget. * To manage a small team of inspectors, providing leadership for the team to ensure that staff develop their skills and are supported, but that there is also a strong culture of respect, performance and productivity. * Ensure the delivery of appropriate surveying, inspection and remedial works, both in reaction to repairs and complaints, but also to include preventative inspections and works. All carried out to time, cost, quality and budget. * Ensure that service users (tenants and leaseholders) are fully consulted about proposed works and remain engaged throughout the works and to satisfactory completion. * To liaise closely with internal stakeholders to communicate repairs performance, identify opportunities for improving the effectiveness of the service and implementing these improvement plans effectively. * To support Clients complaints procedure for the team and investigate and resolve complaints. * Support the overall process of the repairs service by ensuring the team carry out quality pre and post inspections. * To work collaboratively with the surveyors within the team and the Asset Manager to ensure the full range of surveying duties are delivered, including Estate Inspections, TDI surveys, mutual exchanges etc. * To have responsibility for the damp and mould process, ensuring the surveyors carry out correct diagnosis before handover for remedial works. * To support and own complex cases where required. Key Performance Indicators: * Customer satisfaction with last repairs and overall service * Time to repair, right first time, service productivity * Complaints & related compensation If this role is of interest to you, please apply now

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Critical Services Technician to join the team in Redhill. About the Role: As a CBRE Critical Services Technician, you will resolve and complete day-to-day work orders to meet customer satisfaction targets and ensure completion in the time frame required. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments. Role Responsibilities: Qualify and act as an appointed Authorized Person (AP) within 6 months from onboarding. Maintain an up-to-date log of work completed and outstanding items through the in-house system. Ensure that all contractors and staff comply with all company, client safety, and security requirements. Participate in the critical services training program. Ensure effective communication with the client and management team is maintained. Operate as a team with other technicians by sharing expertise and experience to help resolve operational problems. Provide holiday, training & sickness cover for other members of the shift team. Track and complete Critical Services Planned Preventative Maintenance and provide condition assessments of plant and equipment. Log and action all out-of-line situations with incident reports. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. Role Requirements: Skills: Essential- Good technical & faultfinding skills Educated to a minimum of City & Guilds in Electrical (or HNC) Excellent administrative skills Computer literate Highly conversant in Microsoft Office suite Strong interpersonal and communication skills Procedure writing Desirable- Apprenticeship (or equivalent programme in Electrical / Mechanical Installation). Report writing Knowledge: Essential- Excellent knowledge of the operation of Mechanical & Electrical Services Ability to interrogate and operate BMS systems Knowledge of business-critical services i.e., UPS, Generators and Comms Rooms etc Desirable- 18th Edition IEE regs HV Trained Aptitude: Essential- Must be able to work under own initiative. High level of personal integrity Takes ownership of issues and ensures completion. Able to organize and manage own workload. Good communication skills both verbal and written to all seniority levels. Understanding of customer needs and standards. Presentable and smart always Self motivated with drive to exceptional service Incumbents must have a high level of energy, confident and stable in manner. Organised, able to prioritise and deliver within high pressure, business critical environments. Committed to the delivery of excellent customer service. Able to work under pressure whilst remaining calm and focused. Able to make sound decisions based on fact and experience. Working with team members Circumstances: Essential- Required to work (Apply online only), Mon - Fri Provide out of hours accessibility as part of escalation procedure. Must be flexible regarding working hours Core Competencies: Essential- Exceptional customer focus Good understanding of customer requirements Able to build enduring relationships. High level of responsiveness Good verbal and written communication skills Analytical Desirable- Personal drive for results - works to exceed goals, expectations, and standards Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

The starting salary for this permanent role is £47,142 per annum based on working 36 hours per week. This is a fixed term / secondment opportunity until 31st March 2027. We are excited to be hiring a Networks and Security Senior Officer to support our IT and Digital team based at our Woodhatch Place office in Reigate. Our team follows a hybrid schedule, working in the office two days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role As a Networks & Security Senior Officer, you will play a key role in protecting and strengthening the Council's technology environment. Working closely with the Network and Security Team Manager, you will help shape and deliver the Council's approach to cyber security, ensuring our infrastructure remains resilient, secure, and fit for the future. You will lead on Security Vulnerability Management, acting as the Council's subject‑matter expert and providing both strategic and hands‑on technical guidance. This includes using modern tools and techniques to identify, assess, and remediate vulnerabilities across a complex enterprise environment. Your work will involve collaboration with colleagues across IT&D and the wider organisation, helping to embed secure‑by‑design practices and ensuring remediation actions are implemented effectively. You will also support the secure day‑to‑day operation of our infrastructure, ensuring our platforms, systems, and devices are configured and maintained in line with security best practice. This is an exciting role for someone who enjoys solving complex technical challenges and delivering innovative, practical solutions. You'll contribute to a range of projects using the latest technologies, all aligned to the Council's priorities: supporting vulnerable people, enabling communities, driving sustainable growth, and ensuring we make the best use of resources. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours: Experience in security vulnerability management from detection to remediation. Strong technical skills in security tools, firewalls, and compliance monitoring. Ability to give clear, informed security advice to technical and non‑technical stakeholders. Experience supporting secure enterprise IT infrastructure. Effective workload management, record‑keeping, and customer communication. Collaborative working and contributing to team development or mentoring. Problem‑solving skills and a proactive approach to improving security.Please submit a CV and a personal statement (no more than 1,000 words) explaining why you are a good fit for the role. Your CV and personal statement should show how you meet the essential criteria listed in our advert and connect your answers to the behaviours we are looking for. The job advert closes at 23:59 on 05/04/2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs

Our client is looking for a Property Manager, who will play a key role within their Estate Management Team. The successful candidate will ensure high standards of service delivery and customer satisfaction across a portfolio of residential properties. The role requires strong communication skills, excellent organisational capability and a proactive approach to problem solving. Key Competencies: Customer Service: You will shape how customers perceive the business by providing timely, accurate information and resolving issues professionally and diplomatically. Execution & Accountability: You will work methodically to meet deadlines, ensure obligations are fulfilled and take ownership of tasks through to completion. Business Maturity & Judgement: A practical, common sense approach combine with a positive and “can do” attitude is essential. Core Responsibilities: Customer Service & Communication: You will act as the first point of contact for leaseholders and residents via phone, email and written correspondence. Respond promptly and professionally to all enquiries and ensure follow up until resolution. Prepare letters, mail merges and general communications to residents and clients. Build positive working relationships with Client Directors, contractors and stakeholders. Handle complaints or issues diplomatically and effectively. Systems, Data & Process Management: Keep all property records and database information accurate and up to date. Manage hard copy and digital files, ensuring documents are scanned, tagged and stored appropriately. Maintain the online portal with relevant, up to date information. Estate & Maintenance Management: Oversee day to day, maintenance activities. Coordinate contractor works; sourcing quotes, raising orders, briefing suppliers and monitoring completion. Manage insurance claims and ensure compliance with health and safety standards. Conduct regular site inspections to ensure buildings remain in good order. Financial Management: Generate purchase orders, ensuring correct coding and adherence to budget. Oversee the preparation of annual budgets and reserve fund planning. Monitor expenditure throughout the year and produce reports as required. Assist with service charge and ground rent arrears processes. Client Meetings & Governance: Circulate information to residents on management matters. Attend, chair and minute client board meetings including evening AGN’s. Provide general guidance on leasehold matters, relevant legislation, section 20 notices and covenant issues. Qualifications: A good standard of education is essential. IRPM/RICS desirable but not required. Skills: Strong communication skills (written and verbal), excellent time management skills, good project management capability, strong IT skills across Microsoft Office, ability to empathise, negotiate and resolve issues effectively. You will be detail orientated, calm and commercially aware and have a positive attitude and team orientated mind set. . 8.30 to 5.00 Monday to Friday or 9.00 to 5.30 Monday to Friday £30 - 35.000P.A. Raynes Park Area

We are currently advertising on behalf of an Automotive dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Epsom area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service. Benefits: Competitive basic salary between £28,000 and £32,000 Achievable OTE up to £40,000 with bonus opportunities Monday to Friday working hours from 8am to 6pm Supportive and friendly working environment Opportunities for uncapped commissions based on upselling and customer satisfaction Car dealership with a strong reputation for quality service Potential career progression to senior Service Advisor role in the futureRequirements: A working experience within a Service Advisor role The ability to upsell on service work and service plans Customer Focused and an excellent communicator Familiarity with using Motor Dealership Database SoftwareDuties of role: Professionally communicate with customers about service and repair work required on their vehicle Produce Job Cards on in-house computer systems Update Customers and Vehicle Records Prepare and complete Invoices Advise Customer on estimated costs of repairs and timescales of work due to be completed Other Ad-Hoc Duties as the role requiresFor your hard work, our client is offering a salary of up to £32000 with OTE of circa £40000. To apply for this Service Advisor position, please forward your CV to Liam Buffenbarger quoting the job reference number or call our office for a chat about this position. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today. © Perfect Placement UK Ltd – See our website for details

IT Support Technician x3 | Redhill | £27,000 – £30,000 Are you an aspiring IT professional with gained hands-on experience and looking to level up your career within a dynamic, fast-growing Managed Service Provider? Do you thrive on solving problems, delighting users, and working with cutting-edge tech in a collaborative environment? This is your chance to step into an exciting and progressive MSP role that promises growth, challenge, and variety—right from day one. What’s the Role? You will be the first point of contact for customer queries—providing technical support, troubleshooting, and ensuring their systems are running smoothly. You will act as the bridge between the client and the wider technical team, all while expanding your own skills and exposure to the world of MSPs. Day-to-Day Responsibilities: • Be the front-line hero for customer IT support queries via phone and email, • Log, track, and resolve cases using the ITSM tool, • Work with technologies such as Microsoft 365, Windows, networking, virtualisation, backups & more, • Assist in developing knowledge base articles and internal support documentation, • Escalate issues effectively when needed, while owning the resolution process About You You are someone who has already dipped your toes into IT support—maybe in a helpdesk or internal IT role—and you are now ready to take the next step into the MSP world. You will be passionate about tech, thrive under pressure, and love helping people solve problems. What You’ll Bring: • 1+ year of IT support experience, • Strong communication skills and a genuine passion for delivering great customer service, • Curiosity, adaptability, and a drive to learn and grow, • Knowledge of Windows OS, Office 365, and networking basics, • A full UK driving license and your own transport (location not accessible by public transport) Why Join? This is not just another IT job—it’s a career-building opportunity in a high-energy, supportive environment where your contribution matters. What’s in it for you? • Company laptop, • Performance-based bonus, • 22 days holiday (rising to 25), • Ongoing training & development, • Regular social events & team activities, • Real career progression opportunities in a thriving MSP Ready to Start Your MSP Journey? If you’re enthusiastic, eager to grow, and ready to dive into a role that will challenge and reward you—apply now! For your information: *Interested? Please send your CV in as a Word format only **Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) ***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search

Starting on £34,000 you will increase £1,000 each time after completing 6 and 12 months of service to £36,000 per annum Role summary: To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers' premises, treating their freight as if it were their own. Key responsibilities Represent DX in a professional manner at all times Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed Ensure all product are scanned using DX scanning equipment Ensure all deliveries are loaded safely prior to leaving the depot Observe DX procedures and policies at all times Manage your routing to ensure premium and timed deliveries are achieved Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times Ensure all delivery and on road issues are reported to the traffic office immediately Ensure the customer receives their deliveries in excellent condition every time Deal with any customer issues in a polite and effective manner Ensure collections are made in line with given instructions and times Essential Criteria Must hold C1 or above on license with valid DQC and Tacho card Maximum of 6 points on license and no bans Takes pride in delivering exceptional customer service Ability to build a rapport with customers Benefits: Competitive Rates of Pay Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance program including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! All about you You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities! We look forward to hearing from you! TPBN1_UKTJ

Rate: £24.56 per hour Location: Hybrid - Leatherhead or Haywards Heath Office, with travel across Brighton & Chichester Requirement: Must be a driver with access to a car Checks: Basic Criminal Record Check Overview We are seeking a proactive and community‑focused Visiting Available Homes Officer to join our team. This role combines customer-facing duties with essential administrative tasks, all geared toward minimising the time a property remains empty and ensuring a high-quality service for our customers. The ideal candidate will be a strong team player with a positive mindset and a genuine willingness to contribute ideas for continuous improvement. Key Responsibilities Property Visits & Customer Engagement Carry out property inspections to ensure homes meet required standards. Conduct viewings with prospective tenants across the local region. Complete tenancy sign-up appointments, offering excellent customer service throughout the process.Operational Efficiency Work proactively to reduce void times and ensure properties are let as quickly and efficiently as possible. Liaise with internal teams and contractors to resolve issues affecting property readiness.Administrative Duties Maintain accurate and timely records of all inspections, viewings, and sign-ups. Manage relevant documentation and ensure compliance with organisational procedures. Provide flexible administrative support based on operational needs.About the Role This is a hybrid position, requiring work across: Home Office (Leatherhead or Haywards Heath) Local region (regular travel across Brighton & Chichester)Mileage will be paid for all authorised travel. Essential Requirements Full driving licence and access to a car (mandatory) Ability and willingness to travel regularly across the region Strong organisational and time‑management skills Excellent communication and teamwork abilities Positive, solution‑focused attitude Ability to work flexibly across both community-based and administrative tasks Basic DBS clearance (required for appointment)Desirable Skills & Experience Experience in housing, lettings, property management, or community engagement Customer service experience within a fast-paced environment Knowledge of void management processes (beneficial but not essential)

Job Advert: Home Ownership Supervisor/Team Leader Location: Hybrid / Office based 2 days a week Salary: approx. £40k Contract: Permanent Are you an experienced homeownership, leasehold or property management professional looking to step into a leadership role? Do you thrive in a fast‑paced environment where your decisions directly improve customer experience and service quality? Our client, a respected social housing provider, is seeking a Home Ownership Supervisor/Team Leader to oversee the delivery of their leasehold, shared ownership, and homeownership services. This is an excellent opportunity for someone with strong technical knowledge and a passion for delivering high‑quality, compliant, resident‑focused services. The Role You will manage the day‑to‑day operations of the Homeownership service, supervising a team of Advisors and acting as the first point of escalation for complex queries, arrears cases, and complaints. You will ensure services are delivered accurately, transparently, and in line with statutory, regulatory, and internal standards. Key Responsibilities • Lead and support Home Ownership Advisors, allocating and reviewing workloads to ensure consistent service delivery., • Act as the escalation point for complex cases, disputes, and Stage 1 complaints, ensuring timely and effective resolution., • Oversee the preparation, accuracy, and reconciliation of service charge estimates and ensure compliance with statutory deadlines., • Monitor rent and service charge arrears, ensuring proportionate and customer‑focused recovery activity., • Ensure advice, decisions, and communications across the team remain consistent and aligned with legislation, policies, and best practice., • Maintain strong compliance with all lease, regulatory, audit, and evidence‑management requirements., • Support Housing Ombudsman enquiries and ensure learning is embedded in service delivery., • Identify risks, backlogs, and service inefficiencies, recommending improvements to enhance outcomes for residents., • Work collaboratively with Finance, Legal, Asset Management, Repairs, and Customer Service teams to deliver a joined‑up service. About You You’ll be a confident, organised, and knowledgeable professional who can balance technical accuracy with excellent customer experience. You will bring: • Strong working knowledge of leasehold and shared ownership services, including service charges and arrears management., • Experience supervising staff, coaching colleagues, or acting as a senior technical lead within homeownership, housing, or property management., • The ability to interpret leases, legislation, and policy, providing clear, accurate advice., • Excellent communication and conflict‑resolution skills, particularly when dealing with complex resident issues., • Strong organisational and prioritisation abilities, able to manage competing demands and statutory deadlines., • An inclusive and accessible approach, recognising vulnerability and ensuring fair, customer‑focused outcomes

Sales Support/Customer Service Administrator Permanent | Full Time | Hybrid (3 days in office, 2 from home) Location: Reigate Salary: £30,000 - £32,000 plus excellent benefits and company bonus We're working with a highly respected business in Reigate that's on the lookout for a proactive and organised Sales Support & Customer Service Administrator. Based in stunning modern offices and offering flexible hybrid working, this role gives you the chance to work at the centre of the action, supporting the sales team and ensuring an exceptional customer experience. What You'll Be Doing: This is a varied and rewarding role where no two days are the same. You'll be a key part of the sales engine-keeping systems updated, managing order processing, preparing quotes, coordinating product information, and supporting customer service. You'll also play a part in identifying new business opportunities and jumping in where needed to keep everything running smoothly. Day-to-day, you'll: Manage and maintain CRM systems, ensuring customer records are accurate and up to date Process customer orders and assist with product samples, pricing, lead times, and forecasting Prepare quotes and follow up on enquiries to ensure timely and professional responses Collaborate with the wider team to identify and support new business opportunities Provide additional support to the Customer Service Executive during peak periods or absences What We're Looking For: Previous experience in sales support or administrative roles Excellent written and verbal communication skills Able to manage multiple priorities with confidence and calm under pressure A genuine passion for delivering outstanding customer service Strong IT and CRM skills Why you'll love working here: Competitive salary of £30,000 - £32,000 Hybrid working model (3 days in the office, 2 from home) 25 days holiday plus bank holidays Company pension and private healthcare Annual bonus Free onsite parking Long-term progression, professional development, and a brilliant team culture This is a fantastic opportunity to step into a varied and impactful role with a business that truly values its people. If you're ready to take the next step in your career, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Bodyshop/VDA Estimator Locations: Redhill Job Type: Full-time, Office-Based Hours: Monday - Friday, 08:00-17:00 Salary: £35,000 - £45,000 (DOE) Overview: We are looking for an experienced Bodyshop Estimator / VDA Estimator to join our accident repair centre in Redhill This is a full-time, office-based position where you will complete accurate vehicle damage assessments and deliver a high level of customer service. You will produce an average of five estimates per day, working closely with customers, engineers, technicians, and insurers to ensure an efficient repair process. Key Responsibilities • Produce accurate and detailed accident repair estimates using Audatex and other industry-standard systems., • Assess vehicle damage and determine necessary repairs in collaboration with bodyshop engineers and technicians., • Communicate professionally with customers regarding repair needs, costs, and timelines., • Liaise with insurance engineers to obtain approvals and resolve estimate queries., • Maintain compliance with repair, safety, and insurer guidelines., • Ensure all documentation, job files, and estimate records are accurate and up to date., • Support efficient workflow throughout the bodyshop and coordinate with the production team. Skills & Experience Required • Proven experience as a Bodyshop Estimator, VDA Estimator, or similar role (essential)., • Audatex estimating experience is essential., • ATA or Level 3 VDA accreditation essential, • Autoflow experience, • Invoicing/ final cost submission experience, training can be given., • Strong knowledge of accident repair processes and industry standards., • Excellent communication skills, with confidence when talking to customers and engineers., • Ability to work to daily estimation targets and deadlines., • High accuracy, attention to detail, and strong organisational skills. Benefits • Competitive salary of £35,000 - £45,000 depending on experience., • Monday - Friday, 08:00 - 17:00 (42 hours per week), • Holidays: 28 days including bank holidays, • Pension: Company pension scheme, • Long-term, stable role within a respected accident repair company., • Supportive team environment and opportunities for further training

Account Manager Basic Salary £35k to £38k + £20k OTC (uncapped) & Benefits Location – Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: * Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. * Protect the base – understand each clients contract status, account health any potential churn risk and have a retention plan for each account. * Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. * Grow the base – Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering * Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. * Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. * Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. * Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets * Delivering excellent bid and proposal responses with Executive summary and win themes * Be an ambassador leading by example at every opportunity. * Embrace new technologies to improve accuracy and efficiency such as AI agents * Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: * A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. * Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. * Experience or understanding of a SaaS or subscription based service would be helpful. * Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. * Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable * A good communicator at all levels. * Experience in managing clients through a CRM

Company Description General Manager SURREY Up to £52,000 Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks enhanced maternity leave Secondary career leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our Perkbox app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, thats why were looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, thats why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you! Job Description Key Responsibilities 1. Operational Management Oversee all aspects of catering operations, ensuring consistent delivery of high-quality food and service. Implement and monitor standard operating procedures, ensuring compliance with company policies and industry regulations. Manage stock, ordering, inventory control, and supplier relationships to maintain cost efficiency. Lead menu planning, food presentation, and service delivery standards in line with contract requirements. Maintain a clean, safe, and compliant working environment at all times. 2. Innovation & New Ideas Champion creativity in menu development, service concepts, and customer engagement. Introduce fresh ideas and innovative offerings to enhance the customer experience and keep the service contemporary. Monitor trends in food, hospitality, and technology to drive continuous improvement. 3. Financial Management Manage budgets, forecasts, cost control, and financial reporting for the site. Monitor labour, purchasing, and operational costs to deliver agreed financial targets. Analyse financial performance and implement corrective actions where required. Identify opportunities to grow revenue through enhanced service offerings and promotions. 4. Client & Stakeholder Relations Build strong, proactive relationships with the client and key stakeholders. Attend regular contract review meetings and provide clear reporting and performance updates. Respond promptly and professionally to client feedback, ensuring actions are taken to meet and exceed expectations. Act as the main point of contact for escalation, ensuring smooth communication and issue resolution. 5. Team Leadership & Development Lead, motivate, and inspire the catering team to deliver outstanding service. Conduct regular training, coaching, and development sessions to build skill levels across the team. Manage recruitment, onboarding, performance reviews, and succession planning. Foster a positive culture that promotes teamwork, accountability, and continuous improvement. Ensure all staff adhere to food safety, hygiene, and health & safety standards. 6. Compliance & Safety Ensure full compliance with food safety (HACCP), allergen management, and health & safety regulations. Maintain accurate documentation and audits, responding promptly to non-conformities. Conduct risk assessments and ensure safe working practices across all catering operations. 7. Customer Experience Ensure all guests receive a positive experience through high-quality food, presentation, and service. Monitor customer satisfaction through feedback, surveys, and direct engagement. Implement service improvements based on customer insights and operational observations. Qualifications Essential Previous experience as a Catering Manager or similar leadership role within contract catering, hospitality, or foodservice. Strong leadership and people management skills. Excellent communication and interpersonal abilities. Proven financial acumen and experience managing budgets. Strong organisational and planning skills. Knowledge of food safety and health & safety regulations. Desirable Formal catering or hospitality qualifications. Experience working in a large contract catering environment. Track record of delivering innovative service improvements or menu developments. Additional Information For almost 20 years, for every client, in every location (whether thats an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you dont meet all requirements, wed like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality. Join us and bring your unique perspective to our team. INDVIP TPBN1_UKCT

The starting salary for this full-time, permanent position is £30,647 per annum based on a 36 hour working week. We are excited to be hiring a new Senior Panel Administrator to join our fantastic Secretariat Team, our centre of excellence for meeting support and note taking, who arrange multi-agency panels to discuss care packages and costings for children and young people. The team are based at Woodhatch Place in Reigate and the role is open to hybrid working. As a team we split our time between collaborating with colleagues in the office for a minimum of 2 days per week, and working from home. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residentsAbout the Role The Children, Families and Learning directorate provides a range of highly specialist services to vulnerable children and young people. Services are delivered directly to children and their families within extensive statutory frameworks, and staff working in these areas need specialist knowledge in order to deliver effective services to these high risk and high need groups. This role is based within our outstanding Business Support service, which underpins the work of frontline practitioners. In this role, you will work closely with senior management, supporting them with the information required to make decisions on the placement and care packages for our looked after children. Your key responsibilities as a Senior Panel Administrator will include: Planning and organising panels Liaising with professionals both within Social Care and external agencies Keeping track of information, updating and maintaining spreadsheets and databases Taking meeting notes and distributing to involved parties, ensuring timescales are met Providing performance informationYour Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours: Evidence of efficient and accurate minute taking skills (using a laptop) Experience of organising complex meetings Experience of providing administrative services and awareness of working with confidential information Excellent customer service and communication skills, both written and spoken A confident, organised and proactive approach with the ability to meet sometimes challenging deadlines Excellent IT skills and proficiency in Microsoft Office applicationsTo apply, we request that you submit a CV and answer following 4 questions: Please tell us about your previous administration experience. Minute taking support to meetings forms a large part of this role. Please tell us about, using examples of, your laptop minute taking experience. Please tell us about, using examples of, your experience arranging complex meetings Please tell us about any other relevant skills, experience or qualifications you have, related to this role.The job advert closes at 23:59 on 22/03/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs

This role has a starting salary of £27,634 per annum for working 36 hours per week. We are excited to be recruiting a Fleet Driver/Assistant to join the fantastic Surrey Fire and Rescue Service. This role is based in Reigate at Surrey Fire and Rescue Service's Engineering Workshop, Surrey, RH2 0EJ. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents.About Surrey Fire and Rescue Service Surrey Fire and Rescue Service provide an emergency service that looks after approximately 1.18 million people spread across approximately 1,676 square kilometres in a county that includes several large urban areas such as Guildford, Redhill, and Woking. Surrey has also been found to have the highest concentration of trees in the UK. There are 103 kilometres of motorway, two major airports nearby and there are more than 1000 sites identified as posing high risk throughout the county. Surrey's firefighters are trained to deal with a range of emergency situations, not just fires and road traffic collisions. These activities include working with other agencies to respond to widespread flooding and other water rescue incidents or dealing with emergencies that may involve hazardous materials. About the Role As the Fleet Driver/Assistant you will be working in an exciting key role as part of a developing team of support staff to the frontline crews. The role of the Fleet Driver/ Assistant is to contribute to the work of Surrey Fire and Rescue Service by directly providing a range of support services within the fleet and engineering department. Your main duties in the role of a Fleet Driver/Assistant will include but not be limited to: Ensure operational support vehicles, reserve appliances based within SFRS workshops are kept roadworthy, safe, clean and in a constant state of operational readiness. Responsible for movement of vehicles, equipment and vehicles between stations, workshops, manufacturer's premises and nationally as the service requires. Carry out routine checks, cleaning and basic upkeep of pool car fleet and other SFRS support vehicles, ensuring they remain roadworthy, safe and ready to use as required. Cleaning and maintenance of workshop areas, tools and equipment and the collection of spare parts from suppliers. Responsible for securing, maintaining, and protecting vehicles and appliances in storage/transit. Assist engineers in the commissioning and fitting out of new vehicles and stripping vehicles prior disposal. Assist with the tracking and management of reserve appliances and operational equipment. Load heavy equipment including but not exclusively, breathing apparatus cylinders, lengths of hose and ladders. This may include loading equipment for transportation. Perform other duties within Logistic Support as required enabling service targets or schedules to be met.Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Full clean UK driving licence (Category C), no previous driving disqualifications (no driver CPC or Tacho card required for this position) Experience of conducting routine checks on vehicles to ensure they are roadworthy, safe, and ready to use Experience liaising with internal and external clients to resolve issues satisfactorily with appreciation of good customer care practices and excellent communication skills The ability to apply a knowledge of health and safety as it is applicable to the job role, with knowledge of manual handling regulations and confidence in safe manual handling procedures Exceptional knowledge of Surrey geography and major road layout Can work with accuracy, plan and prioritise work with the ability to adapt to changing situations and competence in general office IT tools such as Excel, Word, and Outlook.Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 22/03/2026. Interviews will take place shortly after the closing date. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs

We have an excellent opportunity for a Client Coordinator to join our clients friendly team, to support the Autism Assessment Service (AAS) in delivering the highest standards of customer service and patient care. This is a remote role (UK-based) for a 12-month fixed term contract and both Full Time and Part Time positions are available. About the rewards As a Client Coordinator you will receive a salary of £25,000 per annum pro rata plus: Fully remote working from home 23 days paid holiday, plus all bank holidays Company pension Commitment to supporting a healthy work–life balance This is a remote working position and the hours of work are: Full Time: 35 hours per week Mon - Fri (no weekends or Bank Holidays) Part Time 17.5 hours per week Mon - Fri (no weekends or Bank Holidays) About the role As Client Coordinator your primary responsibility is to support the delivery of autism assessments commissioned by NHS partners, with a strong emphasis on quality, confidentiality, and compassionate service. You will play a key role in ensuring the smooth coordination of appointments, assessments, reporting, and invoicing. The role requires excellent organisational skills, attention to detail, and the ability to build positive working relationships with clients, clinicians, and external stakeholders. You will be responsible for managing referrals efficiently and ensuring processes are followed accurately and in a timely manner. Key responsibilities will include: Booking, coordinating and maintaining accurate records of all appointments on behalf of the Autism Assessment Service Capture, record and maintain up-to-date client information across relevant systems Liaise with patients via phone and email to gather detailed personal information to support the clinical team Review questionnaires, forms and personal information for completeness, following up where required Proofread, format and securely file confidential clinical reports, ensuring quality standards and deadlines are met Work in line with agreed processes to ensure accuracy, compliance, and adherence to legal requirements Contribute proactively to improving internal processes, policies and procedures Build and maintain positive working relationships with local authorities, clinicians and internal teams Support the achievement of agreed targets and KPIs aligned with company objectives Accurately navigate and update the Customer Relationship Management (CRM) system, including follow-ups, appointment confirmations and diagnoses Process billing information from clinicians and ensure accurate invoicing to clients Undertake any other reasonable duties as agreed with your line manager About you To be successful for the role of Client Coordinator an interest in psychology or a relevant qualification is desirable but is not essential. Applications are welcomed from Assistant Psychologists seeking to develop their skills and gain regular access to experienced clinicians and you must be / have: Exceptional administrative and organisational skills Good IT skills, including Microsoft Office, databases, and CRM systems Strong interpersonal skills with the ability to build rapport and demonstrate empathy Ability to handle confidential and sensitive information Excellent telephone manner and responsiveness to enquiries Educated to a minimum of A-level standard (or equivalent) is preffered but not essential High attention to detail with strong planning and prioritisation skills A strong commitment to delivering outstanding customer service Confident multitasker and problem-solver with a proactive approach Demonstrates empathy for the client group Self-motivated, flexible, and adaptable with a positive “can-do” attitude Able to handle confidential and sensitive information with discretion Comfortable working independently as well as collaboratively within a wider team Resilient and able to work under pressure while meeting strict deadlines Consistently demonstrate company values How to Apply eRecruitSmart is advertising this role on behalf of the hiring company. By applying, your CV will be reviewed and forwarded to the hiring manager responsible for this vacancy. You must currently reside in and have the right to work in the UK and live within a reasonable commute to the role. Please ensure your CV includes your location and contact details, otherwise you may not be considered. Only suitable applicants will be contacted. We look forward to receiving your application

Salary: £34,000 - £38,000 (DOE) Hours: Monday-Friday, office‑based Benefits: Family‑run business with a warm, supportive culture On‑site parking Pension scheme Kitchen facilities with food provided Special recognition incentives Strong team environment with long‑standing staffAre you a natural organiser who thrives in a fast‑paced environment? Do you enjoy the buzz of coordinating people, solving problems and keeping operations running smoothly? This is an exciting opportunity to join a well‑established, growing fire protection business as a Senior Service Scheduler / Resource Planner, playing a key role in ensuring engineers are deployed efficiently and customers receive an exceptional service experience. This is an ideal role for someone with a background in scheduling, planning, logistics, transport allocation, engineering coordination, or any environment where plate‑spinning is a daily norm. If you're confident on the phone, calm under pressure and love keeping things moving, you'll thrive here. The Role You'll be responsible for the smooth and efficient scheduling of a team of field‑based engineers who deliver essential fire safety services across London and the South East. Key responsibilities include: Allocating and scheduling daily service work for engineers Daily planning of future jobs and confirming customer appointments Acting as a key liaison between customers and engineers Handling incoming calls from customers and engineers, resolving issues quickly Gathering full job details including contacts, parking info and access requirements Reactively coordinating engineers for urgent call‑outs Organising parking for engineers where required Logging, scanning and filing engineer paperwork Liaising with suppliers and subcontractors Supporting the wider office team with administration, enquiries and updates Ensuring customer expectations are managed and service levels maintainedWhat We're Looking For You don't need fire industry experience, transferrable skills are key. Someone from logistics, transport planning, engineering scheduling, facilities coordination or any busy operational role would excel. You will need: Strong planning, scheduling or logistics‑style experience Excellent communication skills (phone and email) A calm, solutions‑focused mindset Confidence managing multiple moving parts at once Good working knowledge of London and the South East A proactive, friendly and professional approach Strong attention to detail and solid IT skills (Word, Excel, Outlook) A team‑centred attitude and willingness to get stuck inThe ideal person is fearless on the phone, firm but friendly, enjoys problem‑solving and loves keeping things organised. Why You'll Love This Role You'll be joining a respected, family‑run business with genuine values, a personable culture and no micromanagement. The team is friendly, fast‑paced and supportive, with regular communication and a strong sense of pride in the service they deliver. If you're looking for a role where you can make a real impact every day and be part of a company that values reliability, trust and people, this is the perfect next step

In this role, you will learn all aspects of administration, including customer service and sales. You will also undertake a Business Administration or Customer Service apprenticeship. A leading engineering distributor is seeking an Office Apprentice at its West Thurrock branch.

Delivering high quality customer service by telephone and in writing in the customer services team. Job Details: Customer Service Assistant - Combined Call Centre & Back Office (2 roles). Vacancy Name Customer Service Assistant - Combined Call Centre & Back Office (2 roles).

Maintain detailed records of customer interactions, orders, and service issues. Customer Service & Sales Coordinator - Start Immediately!. Ready to bring your customer service skills to life in a vibrant, fast-paced environment?.

A leading rental company in Aldridge is seeking a customer service administrator for a temporary ongoing role. The successful candidate will support the hire desk team, manage rental admin duties, handle customer queries, and ensure excellent service delivery. Key skills include effective communicat

Looking for Your Next Step in Customer Service?. Do you have experience working in a fast-paced customer service environment?. Hybrid 4/1 (4 days in the office and 1 at home).

The successful candidate will support the General Office Supervisor and ensure excellent customer service to internal clients. Join us to help deliver outstanding service within the firm. A leading law firm in Greater London is looking for a Deputy Supervisor for their General Office department.

We handle anything from permitted parking to cashless parking, you'll be assisting our customers via telephone and email correspondence ensuring the highest level of customer service and making sure the customers receive the desired outcome. As one of our Customer Service Advisors you main role will

Ideal candidates will have previous customer service experience, excellent communication skills, and a proactive approach to problem-solving. A leading employment agency in England is seeking a Customer Service & Sales Coordinator to start immediately in Burgess Hill. This temporary role requires ma

Manages customer service, sales administration, and office operations, ensuring smooth daily functions and customer satisfaction.

Are you looking for your first office role? Looking to gain experience within the customer service industry? This role could be perfect for you!. As our Customer Service Advisor, you will play a pivotal role in supporting client needs. Answering all incoming customer service calls.