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Assistant Headteacher -Inclusion Wimbledon,South West London ASAP Start £60,000 Per Annum Forever Education is supporting a unique independent SEN group delivering therapeutic, trauma-informed education for children and young people with special educational needs (SEN), SEMH, and neurodiverse learning profiles. We are seeking an experienced and committed leader to join our Senior Leadership Team as Assistant Head – Inclusion. This is a key strategic and operational role, working closely with the Deputy Headteacher to ensure the effective day-to-day running of the online school and the continuous development of inclusive practice. This is a full-time, office-based role in Wimbledon, where you will play a visible and active role within the leadership team, supporting staff and embedding strong practice across the provision. Following successful completion of six months in post, there will be the opportunity to move to a hybrid working model, combining remote working with on-site responsibilities. The successful candidate will take a leading role in safeguarding, inclusion, behaviour, and attendance within a virtual learning environment, ensuring that all pupils are supported to engage meaningfully and achieve their full potential. The Assistant Head – Inclusion will act as Designated Safeguarding Lead, taking responsibility for safeguarding practice across the online school in line with statutory guidance, with particular attention to the demands of remote education and digital safeguarding. They will oversee complex safeguarding cases and lead effective multi-agency collaboration to support pupils and families, ensuring that interventions are timely, coordinated, and impactful. They will champion inclusion across the school, working closely with clinical teams and teaching staff to develop and embed strategies that support pupils with neurodiverse and complex needs. A strong focus will be placed on ensuring that all pupils can access and benefit from online learning, particularly those who may struggle with engagement. The role includes oversight of behaviour and engagement, ensuring that staff apply consistent and effective strategies within virtual classrooms and that pupils are supported to participate positively. In addition, the postholder will lead on attendance, developing and implementing approaches to improve engagement and address barriers in partnership with families and external agencies. A key aspect of the role is quality assurance, including monitoring safeguarding, inclusion, behaviour, and attendance practices to ensure high standards are maintained. The Assistant Head -Inclusion will ensure that records are accurate, risk assessments are robust, and the school is fully prepared for internal and external review, including inspection. The role also involves leading staff development, identifying training needs, and delivering high-quality professional development in areas such as safeguarding, inclusion, behaviour, and engagement. Line management of pastoral staff will form part of the role, alongside contributing to performance management processes and fostering a culture of reflective practice and continuous improvement. Key Responsibilities: • Designated Safeguarding Lead (DSL) & Families and School Together (FAST) provision, • Fulfil the role of Designated Safeguarding Lead in line with Keeping Children Safe in Education, adapting procedures to the online context, including digital safeguarding and remote welfare monitoring. Lead and manage the FAST provision, including virtual family liaison, partnerships, and direct online family support., • Take responsibility for a small but highly complex caseload of pupils and families requiring intensive intervention, often delivered remotely., • Coordinate and lead multi-agency assessment and care planning (Early Help, CIN, CP, LAC), ensuring effective virtual collaboration and communication., • Maintain oversight of partnership working, ensuring effective remote liaison with parents/carers, commissioners, Local Authorities, and other professionals., • Refer safeguarding concerns appropriately to Local Authorities in consultation with the Headteacher. Refer cases to the Channel Programme where there are concerns regarding radicalisation, • Promote a positive, inclusive, and respectful online school culture., • Work with SLT, Pastoral Care Coordinators, and middle leaders to implement effective behaviour and engagement strategies in virtual classrooms, • Oversee tracking, analysis, and reporting of pupil attendance and online engagement., • Develop and implement strategies to improve participation in live lessons and online learning activities., • Work with families and external agencies to address barriers to engagement Key Experience & Qualifications: • Degree-level professional qualification in Social Work or Qualified Teacher Status (QTS / QTLS, • Recent proven experience (minimum of 2 years) as an effective Designated Safeguarding Lead, ideally within a specialist provision., • Relevant experience within areas of specialism as defined below: Pupils at high risk of aggressive and/or sexualised behaviour. • Pupils presenting with high risk and/or complex co-morbid mental health issues at Tier 3 and 4., • Pupils who are highly vulnerable to exploitation including those at risk of sexual exploitation and vulnerable young mothers., • Pupils with complex offending, substance misuse and/or significant gang related issues. Why Join This Provision? • Lead inclusion, safeguarding, and pastoral strategy from the outset, • Work within a therapeutic, trauma-informed, and relationship-based environment, • Competitive salary and supportive leadership team, • Opportunity to make a meaningful impact on the lives of vulnerable young people in Wimbledon. If you are interested in this Assistant Headteacher (Inclusion) opportunity, interviews can be arranged immediately Apply for this Assistant Headteacher (Inclusion) opportunity by sending your CV to Katie at Forever Education You will be contacted by your personal consultant (if shortlisted) Forever Education is committed to safeguarding and promoting the welfare of children and young people and expects all candidates to share this commitment. The successful candidate will be required to undergo an enhanced DBS check

Salary: £30,000 - £35,000 per annum (negotiable depending on experience) Hours: Monday to Friday, 7.30am - 4.30pm (30-minute unpaid lunch break). Office-based Benefits: On-site parking, Excellent public transport links, Lunch provisions available on site (basic breakfast and lunch items), Recognition and reward initiatives, Supportive, close-knit and friendly office environment An exciting opportunity has arisen for an Internal Sales Support Executive to join a growing and well-established business operating within a essential services environment. This is a newly created role, introduced as part of a wider investment into people and process, designed to support a busy sales function and improve customer experience. This position would suit someone who enjoys variety, takes pride in organisation, and thrives in a fast-paced, team-oriented office environment. The Role Working closely with the internal and external sales teams, you will play a pivotal role in ensuring customers receive a seamless, professional and responsive service. You will act as a key point of contact for incoming enquiries, provide essential administrative and sales support, and help free up the sales team to focus on proactive, revenue-generating activity. Key Responsibilities Managing inbound sales enquiries via phone and email Providing day-to-day support to the sales team, including answering calls and managing the shared sales inbox Preparing, issuing and following up quotations and sales orders Responding to customer queries regarding ongoing work and job updates Acting as a central point of contact for engineers and service-related enquiries Coordinating reactive or urgent work where required Maintaining accurate customer and sales data within the CRM system Organising practical logistics such as parking arrangements for field-based staff Delivering general administrative support to keep office operations running smoothly Collaborating with internal teams to ensure a high standard of customer serviceAbout You You'll be confident on the phone, highly organised, and comfortable juggling multiple priorities. You enjoy being part of a team, but are equally capable of working independently and taking ownership of tasks. Key skills and attributes include: A confident and professional telephone manner Strong organisational skills with excellent attention to detail Customer-focused mindset with a problem-solving approach Ability to prioritise workload in a fast-moving environment Good working knowledge of Microsoft Word, Excel and Outlook Experience using CRM systems (or the ability to learn quickly) A positive, adaptable and proactive attitudeWhy Apply? This is a fantastic opportunity to step into a business that genuinely values its people, promotes teamwork, and offers long-term stability alongside continued growth. You'll join a supportive, family-oriented culture where contribution is recognised and development is encouraged. If you're looking for a role where you can make a real impact, be trusted with responsibility, and grow within a friendly and professional team, this could be the next move for you

History Teacher | Highly Respected School | Kingston | September 2026 A 'Good' graded school in the heart of Kingston are looking for a compassionate, ambitious and well-rounded History Teacher for a September 2026 start. This is a permanent, school-based contract, not a supply or short-term position. There are potential TLR opportunities for ambitious or experienced History Teacher too! We have worked with this Kingston secondary school for a couple of years, placing Teaching Assistants, Teachers and Back Office staff with them. They have a super low-turnover of staff and strong and supportive SLT, Charlie at EdEx can give you plenty of information on the school if you're interested! Key highlights of this school & History Teacher vacancy: Entitlement to a paid wellbeing day Early finish on Friday for professional development and research Collaborative professional partnerships as part of a local Teaching Alliance Access to employee support scheme Opportunities for flexible working where possible Access to quality online CPDThe Head of Humanities is looking for an ambitious History Teacher with a hard-working attitude who can contribute to the running of the Humanities department with their ideas and own research. The school has around 1000 students and boasts incredible facilities, great career progression, CPD and excellent student behaviour. The school is renowned for their supportive SLT, and impressive Progress 8 results across all subjects and impressive KS5 results leading on to Oxbridge placements. This is an exciting time for a History Teacher join the school. Does this sound like the History Teacher? If so, please read below to find out further information! JOB DESCRIPTION - History Teacher History Teacher Inspiring and motivating the younger generation Working alongside a team of fantastic Teachers and HoD September 2026 - Full Time & Permanent school-based contract MPS1 - UPS3 + TLRs (Size dependent on experience) Located in the Borough of Kingston PERSON SPECIFICATION - History Teacher Must have UK QTS or be in the process of gaining Strong academics across the board - Degree, A Levels and GCSEs Must be meeting the 8 Teaching Standards to a 'Good or Outstanding' level Strong History Teacher with good subject knowledge Must be willing to listen to feedbackSCHOOL DETAILS - History Teacher Graded 'Good in latest Ofsted report Impressive Progress 8 results Modern & creative facilities throughout Impeccable behaviour throughout the school Plenty of additional support in class from graduate Teaching Assistants Effective PPA allocation to allow for a better work/life balance Touch screen Chromebooks with G Suite education embedded throughout Pension Scheme Employee benefits such as childcare salary sacrifice scheme and cycle scheme Free onsite Parking An enthusiastic Staff Association offering opportunities for staff sport and socialisingIf you are interested in this History Teacher opportunity, interviews & lesson observations can be arranged immediately. Apply for this History Teacher opportunity by sending your CV to Charlie at EdEx. You will be contacted within 12hrs if shortlisted. History Teacher | Highly Respected School | Kingston | September 2026 INDT

We are a well-established building services contractor specialising in mechanical, public health (M&E), maintenance, and specialist installation projects across the UK. Due to continued growth and the implementation of our new COINS construction ERP system, we are looking for an experienced Management Accountant to join our finance team at our Head Office in Cheam, Surrey. This is a fantastic opportunity for a commercially aware Management Accountant with construction or building services experience to play a key role in a major system transition while delivering high-quality financial insight to senior stakeholders. Key Responsibilities: * Prepare accurate and timely monthly management accounts, including P&L, balance sheet, and cashflow statements for the business and individual contracts. * Deliver insightful financial analysis, variance reporting, and commercial commentary to support the Senior Management Team and Finance Director. * Manage project costing, WIP analysis, contract profitability, and job cost reporting across mechanical, public health, and specialist installation projects. * Lead cost control, budgeting, forecasting, and periodic reforecasts, ensuring alignment with project budgets and company objectives. * Own month-end and year-end processes, including accruals, prepayments, journals, and balance sheet reconciliations. * Play a central role in the implementation and adoption of COINS ERP — including data migration, process improvements, system training for finance and operational teams, and ongoing optimisation. * Work collaboratively with Project Managers, Operations, and Commercial teams to ensure accurate cost allocation and real-time financial visibility. * Support ad-hoc financial analysis, reporting, and special projects as required. Essential Skills & Experience: * Qualified or part-qualified accountant (ACCA, CIMA, ACA, or equivalent). * Proven experience as a Management Accountant in a multi-project environment, ideally within construction, building services, or M&E contracting. * Strong understanding of project accounting, job costing, WIP, contract profitability, and construction-specific financial processes. * Advanced Excel skills and hands-on experience with accounting software or ERP systems. * Excellent analytical and communication skills, with the ability to translate complex data into clear business insights. * High level of integrity, attention to detail, and the ability to work proactively in a fast-paced team. Desirable: * Direct, hands-on experience with COINS (or similar construction ERP systems such as Access COINS Evo). * Background working for a mechanical, M&E, or building services contractor. What We Offer: * Competitive salary dependent on experience * Company pension scheme * Comprehensive benefits package including Cyclescheme, electric car scheme, company healthcare, and annual discretionary bonus * Stable, long-term career in a reputable business with strong values and excellent transport links from central London and surrounding areas If you are a proactive, commercially minded Management Accountant with strong construction or project accounting experience and you’re excited by the opportunity to shape finance processes during a major COINS ERP implementation, we’d love to hear from you. Please apply with your CV and a short covering note outlining your relevant Management Accountant experience, particularly any exposure to construction accounting or COINS. Apply now or contact the team at Sale Group directly

Fortus Recruitment are a recruitment company that specialise in placing people within the repairs & maintenance industry. We are currently working on behalf of a Maintenance Contractor. My client is currently looking for a Carpenter Multi Trader for a permanent position to carry out work on Occupied & Void properties within the Kingston area. Duties will include Carpentry repair work. If you can put your hand to other trades that would be advantageous. The successful candidate will be supplied with a van & fuel. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer. Please find below some of the bonuses the company are offering. 40 Hour weeks 23 days holiday Pension scheme Life insurance work vehicle and fuelcard Please send your CV for consideration or call the office and ask for George

We are assisting a highly regarded and well-established construction company based in West Wickham, Kent. Due to continued (and well deserved) growth, they seek a driven and creative person to join then as an Office based Office Administrator. This company has an unrivalled reputation for delivering high quality residential and commercial build and renovation projects. They seek an individual whose professional qualities echo their own high expectations. As Office Administrator you will be working closely with the Managing Director and be the first point of contact for all incoming calls and enquiries. Preferably you will already have some previous construction related knowledge and experience gained from within a similar environment. The ideal candidate for the Office Administrator opportunity should possess an interest in construction, be computer literate and possess strong customer service skills. Plus, if you’re a whizz with social media – that would be brilliant!! The Office Administrator opportunity is offered on a full time, permanent basis with the working hours of 9am to 5pm, Monday to Friday. Core responsibilities: • 1st point of contact for all in person visitors, and incoming phone calls, • Composing and sending high class; business related emails to all stakeholders, • Managing, maintaining, and contributing material to social media sites (TikTok, Instagram, You Tube, Facebook), • Updating and improving existing Excel spreadsheets, • Making and scheduling appointments, • Extensive diary management, • Liaising with customers, suppliers, site supervisors, and associated external professionals, • Maintaining accurate and detailed records for each project, • General office related duties Core requirements: • Excellent IT skills – Word, Excel, Outlook, • Confident with generating and uploading material to social media (Insta, TikTok, etc), • Taking solid, concise details from potential customer’s initial enquiries, • Possess an excellent and professional telephone manner, • Confidence with arranging appointments for the MD, • Proven problem solving skills, • A brilliant sense of humour, and a positive energy What’s in it for you? • The opportunity to work with one of the most professional construction companies in the area, • A genuine opportunity to work with a secure, and expanding business, • A generous starting salary, with excellent future career development prospects If this exciting opportunity sounds like it could be the ‘one’ for you, apply today or contact Bright Side Recruitment for more details

Project Quantity Surveyor | High-End Hotels | Fitzrovia | Office-Based | Perm or Freelance Join a contractor delivering high-end hotel developments, currently building out their commercial team. They are looking to appoint a Quantity Surveyor to support the Commercial Director across live projects and pre-construction. This is an office-based role supporting both delivery and tendering - not a site-based delivery position. Projects are high-end hotel schemes with a strong focus on design, coordination and quality of finish. The Role Supporting the Commercial Director across multiple projects and tenders • Running subcontractor packages from procurement through to final account • Issuing enquiries, analysing returns and building up tender pricing • Working with architects, consultants and supply chain during pre-construction • Managing subcontractor accounts, variations and payments • Chasing supply chain and securing quotations across packages • Supporting cost reporting and commercial tracking across projects The Company A specialist contractor delivering high-end hotel and hospitality schemes across Central London. Projects are typically refurbishment, cut & carve and extension schemes, often involving complex structural alterations, façade works and high-spec interior fit-out. The business is currently building out its commercial team, with this role supporting the Commercial Director directly across both live projects and pre-construction. What they’re looking for Quantity Surveyor from a contractor or developer background • Strong on procurement, packages and subcontractor management • Exposure to tendering / estimating desirable • Comfortable working with architects, consultants and supply chain • Able to operate in a lean team environment • Proactive and able to take work off a busy Commercial Director Interested? Michael Ogunyankin | (phone number removed) | michael @ borneltd . com If this sounds like you (or someone solid you’ve worked with), give me a call

Workspace Services Administrator/Receptionist Rate of pay: £14.93 PAYE or £19.63 Umbrella Location: Clapham Park, London, SW2 Job Type: Temporary contract for 1 month rolling, full time 37.5 hrs fully onsite in Clapham ParkWe are seeking a dedicated Workspace Services Administrator / Receptionist to join a Corporate Services team within a housing association. This role is pivotal in delivering service excellence, ensuring a safe and secure environment for colleagues, and enhancing the overall building user experience. Day-to-day of the role: Serve as the primary onsite contact for building experience, managing post, telephone calls, stock levels, and queries. Maintain accurate reception, contractor, and visitor management systems. Conduct building inductions for colleagues, contractors, and visitors. Perform general clerical duties including printing, mailing, laminating, and filing. Process hotel and travel requests using the Click Travel system, ensuring adherence to company processes. Handle Workspace Services assigned helpdesk requests through Service Now, following company processes and service level agreements. Support the Workspace Services Coordinators in managing reactive, PPM, and scheduled job requests. Assist in gathering information for health and safety investigations and maintaining department matrices and record management. Manage all incoming and outgoing post and deliveries in accordance with company processes. Maintain access control systems and ensure notice boards and poster communications adhere to department and company brand guidelines. Order and maintain stock for the Workspace Services Team and attend team meetings, producing minutes and action points.Required Skills & Qualifications: Proven customer focus and excellent interpersonal skills. Professional demeanour with strong communication abilities. Self-motivated with a positive attitude and the ability to work independently or as part of a team. Previous experience in office facilities or a similar role. Proficient in IT and Microsoft Office; experience with Oracle/Service Now is advantageous. Strong organizational skills and the ability to manage multiple tasks. Experience in handling business finance and helpdesk systems.To apply for the Workspace Services Administrator/Receptionist position, please submit your CV detailing your relevant experience

SQL Data Manager required to work near Clapham Junction (London). Please note: This isMonday to Friday 8am to 5pm office based (no Hybrid or Remote Working) and near to Clapham Junction. As part of client’s safeguarding policy, applicants will be required to undertake screening relevant to the post, including checks with past employers and the Disclosure and Barring Service. My client will NOT sponsor people so if you need sponsoring, or if you hold a post study visa then please do not apply. The role The Data Manager is a key role providing high quality, accurate and comprehensive reporting along with a robust structure around data. The right person for this role will combine a meticulous approach to data checking and quality with an excellent understanding of the way that IT can underpin management decision making and processes. You will bring excellent skills in SQL Query writing and, producing reports and report dashboards. Most importantly, the right candidate will work with the Head of IT to deliver a high standard of service and safeguarding for my client. You will be responsible for supporting mainly MS SQL databases, creating complex reports and publishing reports to the report server using SSIS, SSRS and Power BI along with other data tools. Main duties and responsibilities: • Developing the Power BI deployment., • Undertaking a range of data-related projects, for example:, • Extracting data and producing reports to specific requirements., • Creating reports and templates and publish on SQL report servers., • Producing real-time report dashboards., • Submitting the annual ISC & DFE census., • Creating Internal ’Programmes’ and ‘Papers’ in iSAMS, • Overseeing and supporting the flow of data between EMA and iSAMS. Qualifications and knowledge • Degree or equivalent professional qualification, • Excellent knowledge of systems, software and languages including:, • Web/application development, • Visual Studio 2019, • SQL database management, SSIS, SSRS, • SQL query writing, • Microsoft Excel – Advanced Level, • Project management, • Coaching non-IT specialists, • Producing statistical reports, • Maintaining SQL Databases & SSIS Packages, • Power BI, • Managing MIS Please send in your CV if you would like to know more and you have the above relevant skills

Full or Part Time, Matrimonial & Litigation Solicitor Our client is a successful and highly professional Legal Firm and they are seeking a Matrimonial & Litigation Solicitor to join their busy and professional team. Applicants must have a proven track record in all aspects of Matrimonial & Litigation and you will ideally be 2 – 3 years PQE. Our client is ideally looking for someone who can work for 5 days per week, but will consider Part Time also. Due to the client facing nature of the role, you will only be office based and there will notbe the option of hybrid work. It is essential that the successful candidate lives locally to Surbiton. £Negotiable

Constructive Moves is working on behalf of a leading residential developer has just been awarded planning on a major new scheme over 300 units of a RC Frame residential development and therefore is looking to source a Senior Quantity Surveyor to join their expanding Commercial Team. For this role, you will be office based in South London and working underneath a Commercial Manager and you should be able to running you own packages of work, which you would have tendered, agreed and managed previously. You will be dealing with all the valuations and variations for you agreed sub-contractor packages you will be managing. You should hold a minimum qualification of HNC in construction and longer term their will be the opportunity to manage your own schemes once you progress through the company. This company has as an excellent reputation for promoting from within and has numerous large scale developments in its portfolio and healthy pipeline of new developments. If you are interested in this position, please feel free to contact Rob Burnham at Constructive Moves

Our client, a freight forwarder is looking for an Ocean Import Operator to join their office in South West London. Job entails • Dealing with quotes/bookings/queries on Cross trades business, • Issuing Quotations following up quotations made for Containers, Break bulk (Commodity trades, Timber FOT rates) & RORO, • Process bookings via telephone and email, from UK customers/Traders and Local Line POL agents. Confirming booking details back to the customer, informing them of special requirements or restrictions, ensuring Credit worthiness., • Entering Bill of Lading details and adding where needed manifests details into the company’s bespoke system., • Dealing with COD, Switch Bills, Indemnities for cargo release., • Telephone sales, • General enquiries relating to quotes/bookings/scheduling., • Dealing with and resolving queries promptly, • Credit control Transportation • Processing and adding all transport data for container deliveries., • Processing PIN and Badge releases in Destin8 Other functions • General client liaison, • Liaising with the Port and Port offices, • General departmental clerical work., • Any other tasks that management may deem necessary to fulfil the Job role. General expectation • Good verbal, written, communication and organisational skills., • Good time keeping., • Computer literate., • Presentable, Adaptable, Outgoing, with a vibrant, friendly personality,, • Remain calm under pressure, able to maintain good Client and Staff liaison., • To be able to work towards and achieve targets as part of a team or individually., • Capable of Providing prompt customer service in accordance with company expectations

Apricus Resourcing are working with a leading charity based in London who are looking for a Domestic Abuse Refuge Worker within one of their services in Wandsworth. This position offers the chance to contribute to a vital cause, providing support and safety to individuals seeking refuge. The role is on a rolling locum basis, initially for the next 3-months with a view to extend. The role is offering flexibility and the potential for ongoing engagement. With a competitive pay rate of £14.34 PAYE / £16.88 Umbrella Per hour. The ideal candidate will have previous experience in a refuge setting, demonstrating a deep understanding of the complexities and sensitivities involved in supporting individuals in crisis. Key responsibilities include providing emotional and practical support, ensuring the safety and well-being of residents, and assisting with the day-to-day operations of the refuge. Essential skills and experience required for this role include: - Proven experience working in a refuge or similar environment. - Strong interpersonal and communication skills, with the ability to build trust and rapport with ser. - A compassionate and empathetic approach, with a commitment to providing high-quality support. - Ability to handle challenging situations with patience and professionalism. - Knowledge of relevant policies and procedures, including safeguarding and confidentiality. This role offers more than just a job; it is a chance to be part of a dedicated team working towards a noble cause. The charity is known for its supportive work environment, providing ongoing training and development opportunities to help staff grow both personally and professionally. Key Duties to the role include: * To provide intensive casework, support, and monitoring of general, and support needs, facilitated by key-sessions, community meetings, and general day-to-day contact * To provide advice, information and support to the women on safety – including around domestic abuse and independent living, as required * To work with women in co-producing a ‘Support and Safety Plan’, with a focus on the individuals’ strengths to meet their chosen goals * To fulfil our obligations and responsibilities to inform, and work with any relevant statutory bodies, for example; Social Services regarding Child Safeguarding issues/concerns and to follow the Safeguarding policies and procedures at all times * To provide casework which identifies and build in appropriate support of the individuals housing needs, including supporting them in establishing move on accommodation If you meet the criteria and would like to know more please hit apply now or contact the office directly

SUMMARY OF THE POST: Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/ Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers. Duties and Responsibilities: To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed To adhere to all of the Care Support policies and procedures To alert Extra Care Manager or Assistant Manager of any changes in the Service User’s condition or circumstances To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers needs, goals and aspirations Participate in the delivery of the On Call rota of the service Where required, top deliver effective, outcome-based reabling care and support To monitor and measure the progress of attaining outcomes and reabling goals with our customers To partake in regular risk assessments, spot checks, staff reviews and PDR’s. To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion. To support fully a thriving customer/ residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised. Ensure a safe as possible living environment for Service Users whilst respecting Service User’s choice and rights To contribute to the protection of service users from abuse. Ensure the Service User is not put at risk as a result of Care/Support activities Work as part of a team and equally be able to work alone Attend supervision, training and staff meetings, as required Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users Willingness to help office staff in relation to recruitment, IE, literacy assessments, interviewing, etc. Auditing Care support documentation in relation to Mar Charts, Log Sheets, Review quality records, etc. Personal Attributes: Excellent communication skills. Good planning and organisational skills. Experience of financial management. Sound understanding of good care principles. Skills in assessment and care planning. Negotiating skills. Ability to cope with pressure. Even tempered and patient. Ability to cope with change. Ability to display empathy and warmth Key Competencies: To be able to plan, allocate and evaluate the workload of all staff To able to develop and maintain the quality control system. Risk assessing skills Needs assessment and support planning skills Contractual compliance To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to arrange the implementation of induction and other relevant training programmes, and to identify and provide for on-going training needs. To be able to establish and maintain effective working relationships. To be able to develop and maintain good assessment and review procedures within a reabling framework which become the foundation for appropriate care and support plans for all customers living within the Extra Care Scheme. To be able to ensure that appropriate kinds of reabling interventions take place to meet the user’s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety