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2nd Line IT Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line IT Service Desk Engineer. As a 2nd Line IT Service Desk Engineer, you will be providing IT support to end users. Must have strong O365 / GPO / Azure / Exchange at Admin level Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line IT Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays2nd Line IT Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process2nd Line IT Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line IT Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every levelServices advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

This 1 day a week role focuses on supporting the mental and emotional wellbeing of students aged 14-18.

Fund Monitor – Hiring in London and Home Counties, all locations considered – Hybrid working (1-2 days in office PW). Basic salary up to circa £90,000 per annum depending on experience or day rate. Please apply today or email: lbuckmaster@latymersearch.

Candidates should possess a relevant Diploma or Degree in Counselling or be studying towards one.

A healthcare staffing agency seeks a Band 7 Cardiac Physiologist to work flexibly one day a week in Sandwell, UK.

Please apply today or email Luke lbuckmaster@latymersearch.

Day shifts across Monday-Sunday, between 7am – 10pm, working alternate weekendsWaking Night shifts across Monday-Sunday, between 10pm - 7am, working alternate weekends. We’re looking for Caring and Courageous Support Workers who share our values and want to be part of&nb

The nature of the work is dynamic and diverse, with each day presenting new and unique tasks – no two days are the same! From organising activities to 1:1 support to attending off site activities there is no telling what each day would bring. Hours: 40 hours per week on a rotational basis (rota pr

A mix of early, late and full-day shifts, including some weekends and bank holidays. Flexible to work shifts, including sleep-ins and alternate weekends.

This is a full‑time onsite role with a shift pattern that includes weekends, early mornings, evenings, and bank holidays. We’re reviewing applications and interviewing weekly—apply today!. Someone who relates easily to young people, including those with experience of trauma, mental health chal

Full time , your hours are based on a rota working every other weekend. Do any of this look good? If so apply today and we will be in touch. We believe safeguarding is everyone’s responsibility.

Whether it’s helping someone navigate a challenging moment or celebrating a personal milestone, your support will make a lasting impact. Permanent, Part Time (30 hours per week). This is more than just a job – it’s a chance to be a catalyst for change in someone’s life.

This position would suit someone confident, organised, and experienced in managing sensitive situations while prioritising safeguarding and child welfare at all times.

From confidential telephone counselling, dedicated wellbeing support and an Employee Assistanc. Consensus is a certified Great Place to Work®, as well as being one of the UK's Best Workplaces™ for Women, Development, and Wellbeing in 2025. Withdraw a percentage of your wages as you earn them befo

We are seeking an enthusiastic, compassionate and driven.Autism Specific Services in Bolton.This role involves providing direct support to individuals with complex needs, autistic spectrum conditions and learning disabilities.Additionally, you will coordinate and ensure the completion of staff trai

Are you someone who thrives on helping others unlock their potential? Do you believe everyone deserves the chance to live independently and with dignity? If so, they’d love to hear from you!. Whether it’s helping someone navigate a challenging moment or celebrating a personal milestone, your sup

At our core, we believe in a one journey, one worker approach, providing consistent support through dedicated relationships. We care about your well-being, offering flexible work arrangements such as a 9-day fortnight, compressed hours, full or part-time positions, and job shares.

Provide day-to-day care and support to children and young people.

We are looking for a passionate.As a Senior you will lead a team of support workers to deliver a high standard of care at all times.You recognise that the role is to help support service users maximise their choices, rights and decisions.The successful candidate must have;.NVQ Level 3 in Residential

We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society.Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes.Our approach is built around emotional safety, trust, and consistent daily r

Providing one to one emotional and practical support to women and children living in refuge.

Monday to Friday, worked on a rota basis between 7.

Shifts: Days, Long Days, Sleep-ins & Waking Nights - Flexible Patterns Hours: Lots of hours available About the Role We are currently recruiting Support Workers to work across a variety of settings throughout East Sussex, including: Children's Residential Homes Young People's Secure Unit

We are seeking caring, reliable and responsive Relief Support Workers to join our team providing person-centred care and support to older people and adults with support needs within an Extra Care Scheme in Bromley.Extra care housing enables older people to live as independently as possible in a frie

This is a highly rewarding role for someone passionate about supporting young people with.

Annual leave increasing up to 30 days with length of service. Waking Night - 10 hours - 3 nights a week.

Flexible hours & days We are currently recruiting Childrens Support Workers to join a supportive and friendly agency based in London. This role is ideal for someone passionate about making a positive difference in the lives of children and families. Flexible working hours and days to suit your a

You will also receive 2x pay on bank holidays.

This position would suit someone confident, organised, and experienced in managing sensitive situations while prioritising safeguarding and child welfare at all times.

Full-Time | 1 on / 2 off, 3-week rolling rota Join a new, high-spec children's home with a reputable, Ofsted-regulated provider.

We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Days, includes weekend and bank holiday working. Are you ready to make a real difference in someone’s life? Apply today to join our client’s team where your kindness, energy and care can truly change lives!. This includes assisting with everyday routines, building confidence, and creatin

We are seeking caring, reliable and responsive Relief Support Workers to join our team providing person-centred care and support to older people and adults with support needs within an Extra Care Scheme in Bromley.Extra care housing enables older people to live as independently as possible in a frie

Choose your shifts, whether full-time, part-time, days, nights, or weekends, so you can fit work around your life. Join Nurseplus as a Support Worker – Make a Difference Every Day. Weekly Pay & Competitive Rates.

Up to 28 days Holiday per year. If you wish to discuss this further or have any questions, please call one of our experienced consultants on: 01903 212204. Weekly Pay PAYE (Not Self Employed).

Shifts: Rotational shifts : Monday to Friday: 06:15 to 14:15, Monday to Thursday: 14:00 to 22:30, Friday: 14:00 to 20:00.

Pertemps Aylesbury is currently recruiting for a Warehouse Operative - Mon-Thurs 7am-5pm.Location: Outside of Aylesbury (you must be able to drive) Hours: Mon-Thurs 7am-5pm Salary: £23,811 Duties: - Accurate picking and packing of client orders - Accurate rece

Providing day-to-day trauma informed sup.

Could this be your most rewarding role yet?.To view this advert in Welsh, please.Could this be your most rewarding role yet?.Specialist Foster Carer (Ideal for Family Support Workers).Within 20 miles of Haslingden & Rossendale, Lancashire.Full-time (Flexible, home-based).Family Support / Social

Superior Healthcare is recruiting.Senior Community Healthcare Support Workers.This is a rewarding night-shift role working with children who have complex clinical needs within their family homes.Your role will focus on ensuring each child is safe, comfortable, and supported to live a.Outdoor activit

Temporary Forklift Driver / Warehouse Operative.We are currently seeking an experienced and reliable Forklift Driver to join our team on a temporary basis in Edenbridge.This is a great opportunity for a motivated individual looking for short-term work with a reputable company.Operating a forklift sa

We are recruiting for a Senior Support Worker to administer medication in an adults residential home, to work on a temporary basis, based in High Peak, Derbyshire.However, for the right inidvidual this could lead to a permanent position.There are no sponsorship opportunities for this role.The hours

Hours can be full-time or part-time, worked flexibly over seven days to meet the needs of the service.

Up to 33 days holiday per year.

You will provide person-centred support to tenants to take part in all aspects of everyday life and to engage and participate with the local Stockport communities. You will be paid on a weekly basis. The flexible shift pattern includes evenings, weekends and sleep-ins.