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Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join the leading team in Will Writing and Estate Planning services in the UK, a field more critical now than ever. With over 50 years in financial services, our client has helped thousands secure their assets. As 60% of the population lacks wills, the demand for their services is unprecedented. The Opportunity: In this role as a Estate Planning Consultant, you will have freedom over your schedule, fantastic earnings, a career with growth potential in a high-demand industry and the chance to make a real impact. We Offer (Estate Planning Consultant Benefits): Earn Big: £50k – £100k OTE, self-employed with uncapped commission. Enjoy Flexibility: Self-managed scheduling and flexible working hours. Receive Top-Notch Training: Full sales, marketing, and product training provided. Get Comprehensive Support: Start-up kit including a tablet, sales kit, and extensive support for a one-off £1195 investment. Make a Difference: Help secure people's assets and provide peace of mind. Are You the Ideal Estate Planning Consultant? Consultative sales approach and entrepreneurial spirit. Strong communication skills and a passion for the industry and sales. Independent, motivated, and adept at generating referrals. Presentable and ready to impress. Have access to a car and drivers licence. Ability to get out of your comfort zone Key Responsibilities of an Estate Planning Consultant: Conduct online and face-to-face Will instructions. Upsell services such as Trusts, Funeral Plans, and Document Storage. Generate leads with our full training and support system. Apply Now For An Immediate Interview! TPBN1_UKTJ

European Category Manager – Automotive Aftersales £50,000 + Bonus | 12-Month FTC | Automotive / E-commerce Join a growing international technology and e-commerce business taking its automotive aftermarket proposition across multiple European markets. We're looking for a European Category Manager to take commercial ownership of an automotive aftersales product category. You'll shape the range, identify new opportunities, support go-to-market activity and use sales and market data to drive category performance across different European regions and online channels. The role • Own the category: Develop the European category strategy, manage the product lifecycle and make informed decisions around product selection, range optimisation, launches and market expansion., • Know the automotive aftermarket: Act as the product SME across automotive parts/aftersales products, owning accurate specifications, fitment and product data across the range., • Drive commercial performance: Analyse sales, margin and market trends, working closely with Pricing, Sales and Marketing on promotions, merchandising and go-to-market strategy. What we're looking for This role needs someone with genuine automotive aftermarket/product knowledge. You'll understand automotive parts, product ranges and ideally how those products are categorised, positioned and sold through e-commerce or marketplace channels. You'll be commercially minded and comfortable using data to make decisions around product assortment, pricing, sales performance and new market opportunities. The business is also introducing AI-assisted product listing/content tools, so you'll use your automotive product expertise to guide and validate AI-generated product information rather than needing to be an AI specialist. Salary: £50,000 + bonus Contract: 12-month FTC Reports to: Head of Category Management Direct reports: None Key measures: Sales growth, gross margin, promotional effectiveness, successful product launches and product-range optimisation. Potential beyond the FTC: There may be scope for longer-term opportunities as the function evolves, but this shouldn't be positioned as guaranteed. JBRP1_UKTJ #J-18808-Ljbffr

Resourcing Group is seeking a European Category Manager – Automotive Aftersales to own the category strategy across European markets. Lead product range, data-driven decisions and market expansion in online channels. You will work with Pricing, Sales and Marketing to drive promotions and go-to-market activities, leveraging AI-assisted product listing tools to validate data rather than needing AI expertise. #J-18808-Ljbffr

Location: Taunton, Hybrid working (2 days office, 3 days home) Salary: £250 per day Job Type: 6 Month Contract, Full Time REED Marketing & Creative are pleased to be partnering with a respected organisation operating within the government, defence and maritime sector to recruit a Marketing Designer. This is an exciting opportunity to play a key role in delivering a major brand refresh, creating engaging visual assets across both print and digital channels. Please note: the design team works exclusively on PCs and does not use Macs. Applicants must be comfortable working within a Windows-based environment. This is a hands‑on design position focused on bringing established brand guidelines to life. Working alongside the marketing team and external branding partners, you will create high‑quality marketing materials that support a refreshed visual identity across multiple channels. The role offers a varied mix of print and digital design projects, with the opportunity to contribute to the organisation's growing motion design capability. • Create engaging marketing collateral including fact sheets, brochures and newsletters, • Design exhibition materials, pull-up banners and large‑format graphics, • Produce PowerPoint templates and presentation assets, • Prepare artwork for print production and create print‑ready PDFs, • Design social media graphics, email headers and digital marketing assets, • Develop landing page graphics and other online creative materials, • Ensure all work adheres to established brand guidelines and visual standards, • Manage multiple design projects simultaneously, delivering high-quality outputs to deadline, • Support the development of in‑house motion graphics and animation content, • 3 + years' experience in a similar design role, • Background gained within an in‑house or agency environment, • Strong Adobe Creative Suite skills (InDesign, Illustrator, Photoshop), • Experience using motion design tools such as After Effects, • Strong understanding of both print and digital design, • Experience preparing artwork and print‑ready PDFs, • Proven experience working within established brand guidelines, • Excellent attention to detail, • Ability to manage multiple projects and competing priorities, • B2B marketing experience would be advantageous, • Comfortable working within a PC‑based design environment Start Date: 19th October 2026. A full DBS check will be carried out if successful for the role. #J-18808-Ljbffr

Sales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bloor Homes, our Sales Advisors are an integral part of the team – one that doesn't just sell bricks and mortar, but that helps make our customers' dream new homes become a reality. Reporting to the Sales Manager, you'll be one of the first points of contact for homebuyers, as well as liaising with solicitors, estate agents and bank and building society managers and valuers. We are recruiting for an experienced Sales Advisor to join our South West Region, based in Taunton, TA2. In this role you will be you'll be helping homebuyers every step of the way by taking reservations, initiating paperwork and ensuring purchasers understand the financial and legal aspects of buying a new home. Not only will you be doing this for one of the largest privately-owned house-building groups in the UK, but you'll also be part of a family-owned business where we value you, your contribution and your ideas. MAIN DUTIES This varied advisor role includes a wide range of duties, including: Maintaining an up to date knowledge of the product and its construction, relevant local information, competitors, our unique selling points, the Consumer Protection from Unfair Trading Regulations 2008 and the Business Protection from Misleading Marketing Regulations 2008, and use such knowledge in a professional and structured manner. Ensuring Bloor Homes Health & Safety Policy and Personal Safety Policy is adhered to and all visitors are made aware of the requirements to wear PPE when entering the construction areas of the development. Initiating approaches to prospects, recording and following up all visitors, regularly updating and progressing all prospects via Weekly Visitors Analysis forms and CRM system. Taking reservations and initiating all paperwork with speed and accuracy to support such sales, ensuring all purchasers understand the sales process, including financial and legal aspects. Ensuring all timescales are adhered to by pro-active contract and completion progressing to meet or exceed set targets. Building up good working relationships and having a continuous liaison with solicitors, estate agents, banks and building society managers and valuers. Regular contact with the recommended Financial Advisor to ensure knowledge of the mortgage market and available products is up to date. Complying with and uphold company policies and procedures. Undertaking any additional tasks as may reasonably be required from time to time. Ensuring all health and Safety aspects of Covid-19. ESSENTIAL SKILLS / ATTRIBUTES Experience of sales in the new house building market. Full Driving Licence. Proven Sales Skills and effective negotiation skills. Able to recognise key buying signals. Positivity and target driven with good self-motivation. COMPANY BENEFITS Bupa Health Care Cover Scottish Widows Pension Scheme 25 days holiday entitlement (plus bank holidays) Group Staff Discount at Triumph Motorcycles ltd. Competitive discount on our homes (dependent upon the property and location) So, if you're looking for a rewarding role, share our belief in excellence, take as much pride in your work as we do, and want a future not just a job, then get in touch today. TPBN1_UKTJ