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Job Title: Complaints manager Reporting to: CPO Department: Aftersales About Us: Join our expanding Car Supermarket team as a meticulous and commercially focused Aftersales Specialist. If you're detail-oriented, financially savvy, and skilled in customer relations, this position offers a competitive package and the opportunity for career progression. Job Description: Are you a professional with a passion for customer satisfaction and service excellence? Do you thrive in a leadership role where you can shape and drive aftersales strategies? If so, we want you to join our team as an Aftersales Manager! Here at Car Planet, we pride ourselves on our commitment to quality and customer satisfaction. As we continue to grow, we are looking for an experienced Aftersales Manager to lead our aftersales department and enhance our service offerings. Key Responsibilities: • Develop and implement effective aftersales strategies to ensure top-notch customer service and retention., • Oversee daily operations of the aftersales department, including staffing, scheduling, and resource allocation., • Handle/neutralise escalated customer issues and ensure timely and satisfactory resolution., • Prepare and manage the aftersales budget, ensuring cost-effective service delivery., • Handle and neutralise customer complaints across all channels, ensuring the best interests of the company are maintained., • Efficiently manage a high volume of inbound and outbound calls daily., • Professionally greet customers, ensuring a consistent and approachable presence., • Book vehicles for repairs, informing customers about repair durations, and always sourcing the most cost-effective solutions by obtaining multiple quotes., • Coordinate with our external Warranty Company partner and delegate repairs as necessary., • Negotiate and finalise costs for additional repairs and parts., • Oversee all administrative tasks related to aftersales, including preparing courtesy car agreements and trade order repair estimates., • Adhere to FCA rules and regulations., • Provide daily reports to the Workshop Manager. Qualifications:. • Proven experience as an Aftersales Manager or in a similar role., • Strong leadership and management skills., • Excellent communication and interpersonal abilities., • Proficiency in CRM software and other relevant tools., • Strategic thinker with a customer-focused mindset. Requirements • Prior experience in car sales or customer service is beneficial., • Exceptional communication and interpersonal skills with a knack for defusing tense situations., • Demonstrable ability to multitask, stay organised, and meet strict deadlines., • Proficiency in Microsoft Office and Google Suite., • Valid driver's license., • A keen commercial acumen and a frugal mindset to ensure cost-effective solutions. Working Hours • Week 1: Monday to Friday: 08:30 – 18:00, • Week 2: Monday to Friday: 08:30 – 18:00 and one weekend day. Compensation Package • Competitive salary of up to £50,000 per year., • Company events and additional perks. Location: Enfield

Salary: Competitive Salary + £5,500 Car Allowance + Bonus Branch Manager - Waltham Cross, London - Plumb Centre So, who are we? We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... £5.5K car allowance, annual leave 24 days (increasing with length of service), a generous pension scheme (matched up to 9%), enhanced maternity & paternity cover, potential to earn bonuses, and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Branch Manager based in Waltham Cross, London, you’ll be responsible for: * Leading, inspiring and developing the branch team * Driving sales performance and business growth * Delivering outstanding customer service and building strong relationships with both internal and external stakeholders * Overseeing all aspects of branch operations, ensuring compliance with company policies, health & safety standards and effective people management This is a full time, permanent role working 40 hours a week And here’s what we’d like you to have to be a successful Branch Manager: * Proven leadership and management experience * A solid background in the trade, plumbing & heating or distribution sectors. * A strong track record in sales & operational excellence * A passion for driving sales growth and nurturing team development We look forward to receiving your application! #ACHS50

Security Vetting Officer Location: Hatfield Office (Secure Area) SC Clearance Required: Must have been resident in the UK for the past 5 years and be willing to undergo government and customer-specific security clearance. Overview We are seeking a highly responsible and detail-oriented Security Vetting Officer to join our secure operations team in Hatfield. This role is pivotal in safeguarding our organisation and customers by ensuring that only appropriately cleared individuals gain access to sensitive environments. It requires a high level of integrity, sound judgement, and the ability to work with discretion and professionalism. You will be confident using computer systems, including Microsoft Office, and possess strong communication skills - both written and verbal. A proactive mindset, excellent organisational skills, and a commitment to continuous learning are essential. About the Team You'll join a small, trusted team operating within a secure area of our Hatfield office. The team is responsible for managing and processing security vetting applications for individuals requiring access to government and customer sites. You'll work from a defined screening policy and use a range of secure systems and third-party tools to assess applications, verify information, and make informed decisions. Full training will be provided, but the role demands a high level of personal accountability, attention to detail, and the ability to manage sensitive information with the utmost confidentiality. Key Responsibilities • Process and progress security clearance applications, proactively chasing outstanding information to avoid delays., • Monitor and manage government security clearances (CTC, SC, DV) via the UKSV portal (NSVS), ensuring compliance with national security protocols and internal policies., • Make evidence-based, risk-informed decisions on clearance outcomes in line with policy and vetting frameworks., • Conduct background checks and validate applicant information using secure third-party systems., • Maintain accurate and up-to-date records across multiple secure platforms., • Respond to queries via Microsoft Teams, email, and telephone, often requiring clarification and follow-up., • Compile and present management information reports using Microsoft Excel., • Contribute to team meetings and continuous improvement initiatives., • Uphold strict confidentiality and always adhere to data protection and information security standards. Skills & Experience • Proficient in Microsoft Office (Word, Excel, Outlook)., • Strong organisational skills with the ability to manage competing priorities., • Demonstrated experience in administrative or compliance-focused roles with a high degree of accuracy., • Excellent interpersonal and written communication skills., • Analytical thinker with a proactive, problem-solving approach., • Proven ability to handle sensitive information with discretion and professionalism. Risk and Compliance Impact Security Vetting Officers play a critical role in national and organisational security. Their decisions directly impact who is granted access to sensitive environments. Errors in judgement or process can result in reputational damage, legal non-compliance, and increased risk of insider threats. This role is a specialist function requiring a high level of trust, responsibility, and alignment with government security standards. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Payroll Specialist - 6 month Contract - Inside IR35 - Hatfield - Hybrid Working (2 days a week onsite) - £Negotiable per day Reporting to the Senior Payroll Operations Lead, this role will complete the daily activities required to process payroll. Working as a member of a small team, the main purpose of the role is to process and deliver a timely and accurate end to end Payroll to the Senior Payroll Operations Lead for their final checking and sign-off. About the Role This will include employee and manager query handling, hourly payroll knowledge, all operational tasks including third party payments, reports to business, supplementary payrolls, variables (incentives, pensions, bonuses, etc), through to control account reconciliations. Responsibilities • Process and deliver to the Senior Payroll Operations Lead, an accurate end to end Payroll(s), to include third party payments, reports to business, supplementary payrolls, returns through to control account reconciliations., • Audit pay data pre and post commitment of payroll and validate confirmed reports., • Perform daily payroll department operations, managing own workload., • Manage your Help desk cases within agreed SLA's whilst providing first-class customer service to employees and other stakeholders., • Ensuring adherence and compliance to information security and GDPR requirements., • Specialist knowledge of all processes within the Payroll team., • Knowledge of payroll processes and controls and current payroll and benefits legislation., • Excellent understanding and experience of quality checking data input, sign off process and authorisation., • HMRC statutory return dates to include monthly and yearly deadlines., • Understanding of key stakeholder practices and processes and their impact on the payroll ie bonus schemes, share schemes, benefits provision, pension and Incentive schemes., • Attention to detail to mitigate risk of payroll errors with a drive to achieve 100% accuracy., • Ideally CIPP qualified (Associate CIPP Payroll Technician Certificate or above) or working towards this.

Junior Account Manager Full-time | Hybrid | Competitive salary + benefits Are you organised, proactive and great with people? Looking to grow your career in account management within a supportive, fast-paced business? Our client a well-established, specialist provider of outsourced financial and operational services is expanding and now seeking a driven Junior Account Manager to join their thriving team. This organisation partners with a wide range of UK businesses and is known for its reliable service, collaborative culture and commitment to client success. They work closely with recruitment agencies, contractor payroll providers and wider financial services firms so experience in any of these environments is especially valuable. The Role Youll play a key part in keeping client accounts running smoothly. Working closely with the Account Manager, youll support day-to-day service delivery, maintain strong relationships, and ensure all administrative, communication and reporting processes are completed accurately and on time. This is a hands-on role where youll liaise regularly with clients, the operations team and internal departments perfect for someone who loves staying organised, building rapport, and solving problems before they become issues. What Youll Do * Support the Account Manager in delive...

A Secure Networks and Cyber Security Lead Specialist would be a main supporting pillar for the team structure, reporting into the Security Operations Manager and liaising directly with the Security Optimisation Manager the Lead Specialist will own the responsibility of supporting day to day security

Key responsibilities include working on routine to more complex documentation as assigned, interfacing and working with company vendors, legal counsel, line partners, and clients to ensure world‑class documentation accuracy. Conduct thorough reviews of documentation, perform due diligence, ensure

A Secure Networks and Cyber Security Lead Specialist would be a main supporting pillar for the team structure, reporting into the Security Operations Manager and liaising directly with the Security Optimisation Manager the Lead Specialist will own the responsibility of supporting day to day security

A leading telecommunications company in the UK is seeking a Network Security Specialist to support complex cybersecurity deployments across various projects. You will mentor fellow engineers, produce necessary documentation, and collaborate with product teams to enhance security operations.

A Travel & Technology Company is looking for a legal operations professional with 5+ years of experience for a 3-4 month engagement starting mid-late January 2026. Provide broad legal operations support, with a focus on maintaining and updating M365 and SharePoint systems. Support continuity during

Job Title: Ad Operations Specialist (Remote).

The Senior Specialist, Service Operations, is responsible for driving global service operations strategy and execution. Strategic Leadership: Define and implement global service operations strategies aligned with Service business objectives. Bachelor’s degree in business, Operations, or related fi

Assist with project tasks such as content preparation, data entry and maintenance, online research, basic analysis, operations support, AI-output review, documentation, and coordination. Interest in operations, research, content, customer support, or data-related work is helpful but not required; tr

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand.A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.This role is responsible for the operation

Job Title: Remote Operations Support Specialist (Remote).

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand.A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.This role is responsible for the operation

The Senior Specialist, PE Operations is an individual contributor role that reports to the Manager, Workday Solutions in People Services. Senior Specialist, PE Operations. Oversee and optimize PE Operations: Ensure PE processes are consistent and compliant, implementing structured knowledge transfer

A Travel & Technology Company is looking for a legal operations professional with 5+ years of experience for a 3-4 month engagement starting mid-late January 2026. Provide broad legal operations support, with a focus on maintaining and updating M365 and SharePoint systems. Support continuity dur

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand.A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.This role is responsible for the operation

The On-site Operations Specialist works closely with the customer operations manager, customer contacts, 3rd party partners and Lexmark resources to execute defined services. Reporting to the Customer Operations Manager - Customer-supporting role that is responsible to manage & execute contracte

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand.A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.This role is responsible for the operation

Proclinical is seeking a Senior Specialist in Benefit Operations to join a dynamic team in Chester. You will play a key role in ensuring efficient operations and delivering a positive customer experience.

Biotechnologist 1 (DSP Night Shift).Night Shift: 6pm - 6am; 4 days of working 4 days of rest period.Today, Lonza is a global leader in life sciences operating across five continents.While we work in science, there’s no magic formula to how we do it.Our greatest scientific solution is talented peop

The AM Operations Specialist will be a hands-on contributor in the daily execution and continuous improvement of additive manufacturing operations. Title: AM Operations Specialist. Beyond running jobs, the Operations Specialist will be trained to perform equipment servicing, routine mainte

The AM Operations Specialist will be a hands-on contributor in the daily execution and continuous improvement of additive manufacturing operations. Beyond running jobs, the Operations Specialist will be trained to perform equipment servicing, routine maintenance, and troubleshooting. Title: AM Opera

Role – The candidate will be hired as “Service Line Specialist” at Director level reporting to UKI Market Lead for GGM Intuitive Operations & Automation (IOA) business unit. Intuitive Operations & Automation (BPO) - Service Line Specialist. Title – Service Line Specialist.

The AM Operations Specialist will be a hands-on contributor in the daily execution and continuous improvement of additive manufacturing operations. Beyond running jobs, the Operations Specialist will be trained to perform equipment servicing, routine maintenance, and troubleshooting. Title: AM Opera

A dynamic remote solutions provider is looking for a Project Support Associate to enhance operational efficiency across projects.This role involves managing content preparation, data entry, and communication with team members, all in a fully remote environment.Candidates must possess strong English

A well-established property management company in North London seeks an Office Administrator to support their team with daily administrative tasks.The ideal candidate will be highly organised and proactive, with strong communication skills and proficiency in Microsoft Office.This role offers a compe

A prominent healthcare facility in Greater London is seeking an Operational Manager to join its Acute Specialist Directorate.

A recruitment agency is looking for a Data Entry Executive to work remotely in the United Kingdom.The role involves supporting operational tasks, data entry, and effective communication with team members.Ideal candidates will demonstrate strong written English skills, attention to detail, and profic

A remote work opportunity provider is seeking a candidate to support day-to-day operational and data activities.The role involves assisting with project tasks such as content preparation and online research while ensuring smooth delivery across multiple projects.Candidates should have a strong comma

A flexible remote work company is looking for a part-time contractor to manage operational tasks such as content preparation, data entry, and team communication.The ideal candidate has strong written English and professional communication skills, with an analytical mindset and attention to detail.Th

A leading global e-commerce company seeks a Loss Prevention Specialist to deliver security as a service across operational sites.

A growing property tech startup in the UK is looking for a Finance Operations Specialist to oversee day-to-day financial activities.

Direct message the job poster from E‑Resourcing Ltd – Specialist I. Referrals increase your chances of interviewing at E‑Resourcing Ltd – Specialist I.

Cyber Security Operations Specialist - 2 positions available. Cyber Security Operations Specialist - 2 positions available. Support the Cyber Security Operations Manager, providing specialist advice, reporting and assurance to principal stakeholders.

We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included.We strongly believe in a diverse and inclusive workplace and to find the ver

A leading EdTech platform is seeking a People Operations Coordinator or Specialist to manage HR operations and improve employee experience.

Job Title: Remote Operations Support Specialist (Remote).

The Senior Specialist, Service Operations, is responsible for driving global service operations strategy and execution. Bachelor’s degree in business, Operations, or related field;. Strategic Leadership: Define and implement global service operations strategies aligned with Service business object

A Travel & Technology Company is looking for a legal operations professional with 5+ years of experience for a 3-4 month engagement starting mid-late January 2026. Provide broad legal operations support, with a focus on maintaining and updating M365 and SharePoint systems. Support continuity during

We are seeking a junior-to-mid-level Legal Operations Specialist to support a leading technology company on a short-term contract. Lead and support legal operations projects, ensuring effective planning, tracking, and delivery across multiple workstreams.

Miryco Consultants is working with a leading pensions specialist to add an Operations Associate to their TPA Management team.

Support sales opportunity management, advancement, and sales forecasting respect to targets.Support sales forecasting and volume planning by collecting customer data and aligning with internal production planning/logistics.Analyze demand fluctuations and report to relevant departments.Pricing & Quot

As a Local Security Expert, your main objective is to work closely with the Local Operations Security team, assisting with daily security activities across several Cyber Defense products, supporting the implementation of security measures and GO Cyber Defense products across the local entity(ies). U

Job Title: Ad Operations Specialist (Remote).

Now, we’re seeking a Field Operations Manager to take charge of our project delivery across London and beyond. As Field Operations Manager, you’ll be the operational heartbeat of Spectrum’s external building maintenance projects. Lead & Supervise – Manage specialist teams of subcontractors a