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  • Shift Leader
    Shift Leader
    hace 19 días
    £11–£12.75 por hora
    Jornada completa
    New Barnet

    Job Overview The Queens Arms is looking for a proactive, friendly, and dependable Shift Leader to support the smooth running of the pub. You’ll take responsibility for opening and closing the venue, leading the team during busy shifts, and helping deliver great customer experiences. This role also involves supporting events, social media activity, and occasionally hosting our monthly quiz night. Responsibilities • Opening and closing the pub, including cashing up, keyholder duties, and ensuring the building is secure., • Leading shifts to maintain excellent service standards and a welcoming atmosphere., • Delivering outstanding customer service, handling queries and resolving issues confidently., • Supporting the General Manager with events, including planning, setup, staffing, and smooth on-the-day execution., • Potentially hosting the monthly quiz night, engaging with guests and creating a fun, lively environment., • Assisting with social media content, such as capturing photos, sharing updates, and promoting events., • Supervising and motivating the team, delegating tasks and ensuring procedures are followed., • Managing stock levels, accepting deliveries, and maintaining proper rotation., • Previous pub or hospitality experience is preferred., • Strong communication and leadership abilities., • Confident with customer interaction and problem‑solving., • Comfortable working 12‑hour shifts when required., • Reliable, organised, and trustworthy with keyholder responsibilities., • Creative mindset for social media and event support is a bonus.

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  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    hace 19 días
    £13.5–£15.5 por hora
    Jornada completa
    London

    We are seeking an experienced and dynamic Bar Manager to oversee the daily operations of our bar and hospitality venue. The ideal candidate will be a strong leader with a passion for hospitality, capable of motivating teams, maintaining exceptional cleanliness standards, and delivering outstanding guest experiences. This role offers an exciting opportunity to lead a vibrant team, introduce creative drinks and presentations, and uphold the highest standards of food safety and service quality. Duties Lead, supervise, and motivate the bar team to ensure efficient service delivery and high standards of hospitality. Coordinate closely with the front-of-house team, supporting service flow and stepping in to assist during busy periods or when required. Maintain strict cleanliness and hygiene standards across the bar, equipment, and service areas in compliance with food safety regulations. Oversee daily bar operations, including stock management, ordering, and inventory control. Create, develop, and introduce new drinks, cocktails, and beverage concepts aligned with the venue’s brand. Innovate drink presentations, including garnishing, glassware, and visual presentation to enhance the guest experience. Train staff on service techniques, food safety procedures, responsible alcohol service, and product knowledge. Monitor customer satisfaction and resolve issues promptly and professionally. Organise staff schedules to ensure adequate coverage during peak periods while maintaining cost efficiency. Manage financial transactions accurately and oversee cash handling procedures. Remain calm, organised, and effective during high-pressure service periods. Foster a welcoming atmosphere that encourages repeat business and positive customer feedback. Skills & Experience Proven experience supervising and leading teams in a restaurant, bar, or hotel environment. Strong leadership skills with the ability to motivate, mentor, and develop staff. Demonstrated ability to work efficiently under pressure in a fast-paced environment. Strong attention to cleanliness, organisation, and food safety compliance. Creative mixology skills with experience in developing new drinks and improving beverage presentation. Solid understanding of wines, all major spirit categories, and coffee preparation (barista experience highly regarded). Sound knowledge of hospitality operations and food preparation standards. Excellent organisational and multitasking abilities. Strong communication skills and a collaborative, hands-on approach to teamwork.

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  • Gas Engineer
    Gas Engineer
    hace 1 mes
    £35000–£39000 anual
    Jornada completa
    London

    Job Summary We are seeking a skilled and reliable Heating & Plumbing Engineer to join A&K, with a minimum of 3 years’ experience. The successful candidate will be responsible for installing, maintaining, and repairing heating and plumbing systems across residential properties. This role requires strong mechanical and plumbing knowledge, practical competence with a wide range of tools, and the ability to work both independently and as part of a team. As this is a customer-facing role, the ideal applicant will demonstrate professionalism, strong communication skills, and a commitment to representing A&K to a high standard while delivering safe, efficient, and high-quality workmanship. Working Hours • Monday to Friday 35hrs per week Key Responsibilities • Install, service, and repair heating systems, including boilers, radiators, hot water cylinders, and associated pipework., • Carry out plumbing works such as pipe installations, leak detection, fault diagnosis, and bathroom/kitchen plumbing as required., • Perform routine servicing and preventative maintenance to ensure systems operate efficiently and in compliance with regulations., • Diagnose and resolve heating and plumbing faults using strong technical and mechanical knowledge., • Use hand tools, power tools, welding equipment, and basic carpentry skills to modify, assemble, or repair components where necessary., • Complete accurate records of work undertaken, materials used, and any follow-up actions required., • Ensure all work complies with current health & safety legislation, Gas Safe requirements, and industry standards., • Act as a professional representative of A&K when working in customers’ homes, delivering excellent customer service at all times., • Safely operate a company vehicle to transport tools, equipment, and materials as required. Qualifications & Requirements • Minimum 3 years’ experience as a Plumbing & Heating Engineer., • Strong domestic plumbing experience, including pipework, repairs, and installations., • Relevant qualifications and certifications must be provided:, • City & Guilds Level 2 and Level 3 Diplomas in Plumbing and Domestic Heating, • ACS (Accredited Certification Scheme) qualifications, • Gas Safe registration (mandatory for gas work), • Full, valid UK driving licence., • Ability to work independently and manage workloads effectively., • Strong organisational skills with good attention to detail., • Professional, customer-focused attitude., • References will be required and checked as part of the recruitment process., • Successful applicants will be required to undergo a DBS check., • Applicants must have the right to work in the UK. Benefits • Company van (working hours only), • Tools, PPE, and uniform provided, • Company pension scheme, • 28 days’ paid leave, including bank holidays, • Steady, long-term work, • Supportive and professional working environment, • Statutory maternity leave, • Statutory paternity leave, • Statutory adoption leave, • Shared parental leave, • Parental bereavement leave, • Carer’s leave, • Neonatal care leave

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