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Want to get your career off to a flying start? The sky’s the limit with TUI. We’re the world's number one tourism business, operating in around 180 destinations worldwide, which means limitless global opportunities for you and your future. About The Role Join TUI as a Network Operations Apprentice and play a key part in ensuring the safe, efficient, and on-time operation of our airline. Based in the TUI Operations Control Centre (TOCC) in Luton, you’ll gain hands-on experience across Operations, Customer Support, and Operational Planning while completing a ___ over 18 months. This is a fantastic opportunity to learn how we manage our global flying programme, support customers during disruptions, and contribute to planning and performance analysis—all within a fast-paced, 24/7 environment. About The Job Operations Support • Gain knowledge and skills to support 24/7 Operations Control Centre activities., • Maintain accurate communication with key stakeholders (Ground Handling Agents, GOC, Customer Teams)., • Monitor daily flying programme, including aircraft movements and delays., • Provide operational support to ensure compliance with statutory, company, and commercial requirements., • Record key “on-the-day” operational information. Customer Support • Draft and send customer communications during network disruption, following tone of voice guidelines., • Liaise with stakeholders to minimise customer impact from programme changes., • Ensure customers receive welfare provisions (vouchers, hotels, transport) per TUI policy., • Monitor flight status and communicate delays accurately., • Resolve “on-the-day” operational issues and maintain accurate welfare spend logs. Planning Support • Assist Operational Planning Team across Performance & Analysis, Fleet Planning, Licensing, and Leasing., • Collect data for safety investigations and flight delay evidence packs., • Support departmental quality systems to maintain compliance with processes and procedures. Apprenticeship Learning & Development • Complete mandatory training and apprenticeship assignments., • Attend personal and professional development courses., • Prepare for end-point assessment and achieve Level 3 Aviation Ground Specialist Apprenticeship., • Take ownership of personal development and reflection. You’ll have the opportunity to build relationships and collaborate with a wide range of stakeholders, including Flight Crew, Airport Duty Managers, TOCC & Operations Teams (Slot Coordinators, Planning & Crewing), Market Customer Service, Ground Operations, and our Apprenticeship Provider. This exposure will give you a great insight into our dynamic business. You’ll be empowered to make meaningful suggestions to all stakeholders, offering valued insight and driving effective decisions and solutions for TUI. We welcome applications from those who studied outside the UK. However, a requirement of our training providers and universities is that we provide them evidence that these grades are the correct equivalent to GCSEs/A levels or Degrees. You will be required to apply for your grades to be converted and you can do this by visiting: ___ and applying for a statement of comparability. About Our Offer • Starting salary for the role is £24,000 per annum with fantastic progression, • Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’, • Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career, • Excellent rates with foreign exchange and discounts with retailers, • Investment in your development, • Pension scheme and life assurance, • On completion of the apprenticeship programme a voucher (amount dependent on the apprenticeship level) and an extra day off, • Access to student discount via Totum Apprenticeships, • Network of other apprentices and colleagues, • Be Rewarded Platform – savings at high street shops, on days out and more, • All the employee networks About You We’re looking for someone who: • Is fluent in English (spoken and written), • Holds 5 GCSEs (Grade 4 or equivalent) including Maths & English, • 18+ years of age (or has turned 18 years old before 1st March 2026), • Has at least 6 months of customer service experience, • Happy to complete a DBS check prior to employment, • Committed to completing the Level 3 Aviation Ground Specialist Apprenticeship (18 months), • Is passionate about aviation and eager to learn, • Can travel to Luton Head Office and work 37.5 hours per week, including weekends, • Communicates clearly and confidently with different audiences, • Is adaptable, proactive, and committed to personal development We welcome applications from all. However, a requirement is that you provide evidence that our grades are the correct equivalent to GCSEs/A levels or Degrees. If you have studied overseas, you may be required to apply for your grades to be converted and you can do this by visiting: Home Page (enic.org.uk) and applying for a statement of comparability. From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know. * We have an under-representation of colleagues from ethnic minority and disabled communities at TUI and welcome applications from these groups. * We are part of the Disability Confident Scheme and welcome disabled applicants. As users of the Disability Confident Scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. ** Currently TUI is unable to provide visa sponsorship, you must have permanent right to live and work in the UK without sponsorship to be eligible to apply. This includes applicants in possession of a Tier 4 Student visa. Closing Date: 12th January 2026 We reserve the right to withdraw this advert should we receive lots of applications, so we recommend that you apply as soon as possible to be in with the best chance. Face to Face Assessment Centres at TUI Head Office (Luton) to be held on 3rd, 23rd & 27th February 2026.

We are easyJet – a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe. We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service. What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet. Read On If You Ø Have 5+ years’ experience in aviation operations, ground handling, or continuous improvement leadership roles Ø Enjoy driving operational excellence, safety, and innovation across a fast-paced network Ø Can be in our fantastic Luton head office 3 x per week The Team Join our Quality, Safety & Improvements Team, part of the central Ground Operations function. This team manages and sets the policies and procedures for safety, readiness, regulatory compliance, training, and continuous improvement in Ground Operations, supporting a safe and on-time operation. The Role As Continuous Improvement & Process Manager, you’ll lead the development and implementation of strategic and operational improvement initiatives across ground operations. You’ll focus on safety performance, turnaround efficiency, and the adoption of new tools, equipment, and working practices. Partnering closely with airports, handlers, and cross-functional teams, you’ll identify risks, remove inefficiencies, and drive measurable performance gains across the easyJet network. What You’ll Be Doing Ø Own manuals and processes within GROPS, ensuring documentation is consistent with best practice Ø Lead analysis of turnaround KPIs and design improvement projects to streamline ground time and reduce delays Ø Collaborate with Ground Ops teams and stakeholders to align with aircraft scheduling and network goals Ø Drive safety improvement plans using data from incidents, audits, and observations Ø Lead and support investigations into recurring safety issues and embed a proactive safety culture Ø Oversee ACMI wet lease operations Ø Evaluate new technologies and equipment upgrades for operational and safety impact Ø Lead testing, trialling, and rollout of new tools or working practices, ensuring effective change management Ø Work with Procurement, Airports, and Engineering on equipment strategy for sustainable ramp operations Ø Manage and develop a Continuous Improvement Specialist, providing coaching and project oversight Ø Build strong relationships with ground operations teams, partners, and suppliers Ø Represent Ground Operations in improvement forums and strategic planning sessions Ø Attend industry conferences and forums, bringing back insights and best practices to inform easyJet’s strategies Ø Maintain a portfolio of improvement initiatives with clear objectives, timelines, and ROI Ø Produce regular performance and project updates for leadership and executive stakeholders Ø Contribute to business case development for investment in equipment, systems, or resourcing What We’re Looking For Ø 5+ years’ experience in aviation operations, ground handling, or continuous improvement leadership roles Ø Deep understanding of ramp operations, aircraft turnaround processes, and safety/regulatory frameworks Ø Proven success leading improvement projects Ø Strong commercial awareness and ability to build compelling business cases Ø Excellent stakeholder engagement, influencing, and team leadership skills Ø Data-driven decision making and strong reporting/visualisation abilities (Excel, Power BI, etc.) Ø Comfortable working in a fast-paced, matrixed environment with regular travel across the network What You’ll Get In Return Ø Up to 20% maximum bonus Ø PMI Ø 7% pension contributions Ø Excellent staff travel benefits Ø 25 days of annual leave + bank holidays Ø Annual credit towards an easyJet holiday Ø Various flexible benefits and extras Practicalities This full-time role will be based in Luton and will be 40 hours per week. We support hybrid working and we spend 60% of our time per month in the office. Apply Please apply via the careers page. Reasonable Adjustments At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation. Business Area Ground Operations Primary Location United Kingdom-London-London Luton Airport Organisation Ground Operations Schedule Full-time Unposting Date 31/12/2025, 11:59:00 PM

WE ARE NOW RECRUITING FOR AN ECOMMERCE OPERATIONS MANAGER. Join our clients expanding Ecomm team with a leading role as our Ecommerce Operations Manager based in their Luton Hub. Due to exceptional growth in their market-leading E-commerce parcel business there is a need to recruit a specialist Ecom