Optics jobs in United Kingdom

*ncipio curates beautiful spaces with vibrant atmospheres for great times.* Vibrancy: the state of being full of energy and life We are seeking an outstanding Assistant Manager with a passion for exceptional dining experiences and a love for creating memorable moments for every guest. Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno’s hospitality will be warm, generous and effortlessly stylish. It’s a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pasta, and a confident drinks programme anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration. The Role: As an Assistant Manager, you’ll be at the heart of Juno, supporting the rest of the leadership team in delivering exceptional hospitality and creating memorable experiences for every guest. Our Assistant Managers are proactive, detail-focused and operational leaders who bring energy, imagination and a genuine passion for incredible people, outstanding service and creating a thriving restaurant environment. Through hands-on leadership, innovative ideas and continuous development of their teams, they help bring Juno’s hospitality vision to life. We Expect You To: • Know what makes a great restaurant tick, from creating an electric atmosphere to delivering service that guests remember long after they leave., • Lead with personality, bringing energy, warmth and confidence to every shift., • Be the person who sets the tone in the room, creating a venue where guests feel welcomed and the team feels inspired., • Support the senior leadership team in bringing Juno’s vision to life and creating a restaurant people can’t wait to come back to., • Love developing people, helping your team grow their confidence, knowledge and passion for hospitality., • Be a true presence in the venue! Approachable, engaging and someone both guests and teammates naturally gravitate towards., • Work closely with the kitchen team to create a seamless experience between food, drink and service., • Be passionate about Italian food, wine and culture, with a curiosity that keeps you learning and sharing your knowledge., • Bring creativity and ideas to the table, always looking for ways to make Juno better., • Keep standards high while remembering that the best hospitality comes with personality, connection and fun., • Thrive in a fast-paced environment, staying calm, positive and solutions-focused when the pressure is on. Who You’ll Be: • A restaurant lover through and through! Someone who gets excited by great Italian food, Italian wine, and a room full of happy guests., • A vibrant host who makes people feel at home from the moment they walk through the door., • A confident, positive leader who brings people together and creates a team people genuinely enjoy being part of., • Someone with bags of energy, curiosity and a willingness to get stuck in., • A coach, motivator and team player who loves seeing others grow., • Someone who notices the details but never loses sight of the bigger picture, creating experiences people remember., • A culture carrier who embodies the Incipio values and brings your own personality to the team., • Excited by Juno’s Italian spirit and passionate about sharing that experience with every guest. BENEFITS + BEST BITS • Transparent and fair TRONC payments, • Pergo development programme, • Up to 10% Bonus based off of performance and KPI's set and agreed with your General Manager, • Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards, • Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • 60% of our management teams are people we have progressed internally, • Career development + opportunity to grow and expand in this role as the business expands, • Company awards to celebrate team and regular events, • Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)·, • Paid sick leave, • Compassionate Leave, • Enhanced Maternity, Paternity and Adoption leave, • Length in service; earn additional holiday after 2 years continuous service, • Incipio FC + Seasonal Socials, • 50% discount for food and drink in all of our venues Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

Are you ready to embark on a journey with one of the most prestigious hotel chains in the world? Firmdale Hotels invites you to join our dynamic team at the illustrious Ham Yard Hotel. Renowned for our unparalleled commitment to excellence and creativity, we are seeking a talented Maintenance Engineer to elevate our standards even further. As a Maintenance Engineer at Firmdale Hotels, you will play a pivotal role in preserving the charm and functionality of our exquisitely designed properties. Your primary responsibility will encompass the meticulous upkeep of our distinctively decorated hotels, ensuring that every guest experiences the epitome of comfort and luxury. Responsibilities: • Execute a diverse range of maintenance tasks to uphold the unique aesthetics and functionality of our hotels., • Coordinate and oversee repairs, ensuring prompt resolution to maintain guest satisfaction., • Conduct routine maintenance inspections to identify and address any issues proactively., • Collaborate closely with other team members to prioritise tasks and meet project deadlines effectively., • Maintain clear and open communication channels with relevant stakeholders to ensure seamless operations., • Uphold Firmdale Hotels' commitment to excellence by delivering meticulous attention to detail in all maintenance activities. What you Need: • Comprehensive maintenance knowledge, with a strong understanding of mechanical, electrical, and plumbing systems., • Exceptional organisational skills, allowing you to manage tasks efficiently and maintain meticulous records., • Patience and a keen eye for detail, ensuring thoroughness in all maintenance endeavours., • Ability to work collaboratively in a team environment, demonstrating strong communication and interpersonal skills., • Dedication to meeting project deadlines and delivering results that exceed expectations What We Offer: • Competitive annual salary of £ 42,240.00 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and life We are looking for an outstanding Supervisor with a passion for exceptional dining experiences and a love for creating memorable moments for every guest. Juno is a contemporary Italian restaurant and bar launching at Olympia, blending the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. With seasonal plates, handmade pasta and a confident drinks programme of spritzes, negronis and Italian wines, Juno is designed to feel both familiar and fresh. The Role: As a Supervisor, you'll be a key part of the Juno team, leading from the floor and helping create an atmosphere where both guests and team members want to be. Our Supervisors are confident, energetic and hands-on leaders who know how to bring great hospitality to life. You'll support the management team, lead your team through service and make sure every guest receives the warm, engaging and effortlessly stylish experience Juno is all about. We Expect You To: • Know what makes a great restaurant tick, from creating an electric atmosphere to delivering service guests remember., • Lead from the front, bringing energy, warmth and confidence to every shift., • Be a positive and supportive presence on shift, creating an environment where the team feels empowered and every guest feels genuinely welcomed and looked after., • Set the standard for great service, keeping the team motivated and engaged throughout every service., • Support and coach your team, helping them build their confidence, knowledge and passion for hospitality., • Be approachable, engaging and someone both guests and teammates naturally gravitate towards., • Collaborate across the venue, working closely with the kitchen team to bring food, drink and service together seamlessly for every guest., • Be passionate about Italian food, wine and culture, with a curiosity to keep learning and sharing your knowledge., • Bring ideas and energy to the table, always looking for ways to make the guest and team experience better., • Keep standards high while remembering that the best hospitality comes with personality, connection and fun., • Stay calm, positive and solutions-focused when the pressure is on. Who You'll Be: • A restaurant lover through and through, with a genuine passion for great food, wine and hospitality., • A vibrant host who makes people feel at home from the moment they walk through the door., • A confident and positive leader who brings people together and leads by example., • Someone with bags of energy, curiosity and a willingness to get stuck in., • A coach and motivator who genuinely enjoys helping others grow., • Someone who notices the details and takes pride in delivering consistently great service., • A team player who thrives in a fast-paced restaurant environment., • A culture carrier who embodies the Incipio values while bringing your own personality to the team., • Excited by Juno's Italian spirit and passionate about sharing that experience with every guest. BENEFITS + BEST BITS • Tronc paid fairly and equally, • 60% of our management teams have been promoted internally., • Mental Maintenance: Therapy for free, • Health Care Package: Medical, Optical & Dental plus discounts on Gym Memberships and more, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows, • Company awards to celebrate team and regular events, • Incipio FC + Seasonal Socials, • Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France), • Enhanced Maternity, Paternity and Adoption leave, • 50% discount for food and drink in all Incipio venues, • Award winning Learning & Development programmes, • Sunday Times Best Places to Work Employer, • Award winning Diversity Programme Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Are you passionate about food and eager to start a career in the Food and Beverage industry? We have an exciting opportunity for a Commis Waiter to join our highly successful team at The Soho Hotel, part of the renowned Firmdale Hotels. Our hotels are celebrated for their unique design, exceptional service, and vibrant atmosphere. As a Commis Waiter, you will play a vital role in supporting our team to deliver an outstanding dining experience for our guests. This entry-level position is perfect for someone with a keen interest in hospitality and a desire to learn and grow in a dynamic environment. Responsibilities: • Assisting the wider team by attending to guest requests promptly and efficiently., • Developing a thorough understanding of our menus and order of service., • Providing exceptional customer service with a focus on attention to detail., • Working closely with a team of ambitious, friendly, and hardworking colleagues., • Maintaining a high level of cleanliness and organisation in your work area. What you Need: • A keen willingness to work as part of a team., • Experience in a similar environment is desirable but not essential., • Excellent customer service skills., • A passion for detail and a proactive approach to tasks., • Enthusiasm and a positive attitude. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction. To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, The Telegraph, 2024, • Coolest Hotels in London, The Times, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

We’re looking for a Sous Chef who knows what great looks like and has the leadership skills to make sure the team delivers it, every single service. As Sous Chef, you’ll be a key part of leading our kitchen team and bringing the guest experience to life. This is a role for someone who is passionate about super service, exceptional standards and developing people, someone who leads from the front, stays calm under pressure and never compromises on quality. What you’ll be doing • Lead the kitchen team through every service, setting the pace, energy and standards., • Make sure every dish is delivered to a consistently high standard, from preparation through to presentation., • Be a role model for super service, creating a kitchen culture where speed, precision and quality go hand in hand., • Coach, motivate and develop the team, giving clear direction and feedback., • Work closely with the Head Chef to maintain and continuously raise our food and service standards., • Take ownership of kitchen organisation, preparation and service readiness., • Ensure all food safety, hygiene and compliance standards are consistently met., • Support with stock control, ordering, waste management and GP performance., • Build strong relationships with the FOH team to ensure a seamless experience from the kitchen to the guest., • Take full ownership of the kitchen when the Head Chef is away. What we’re looking for We’re looking for someone who lives and breathes hospitality. You’ll have experience leading a busy kitchen and understand that exceptional food is only one part of creating an exceptional guest experience. You’ll be: • A hands-on leader who creates a positive and supportive kitchen environment., • Obsessed with consistency, quality and the details that make a difference., • Passionate about food and delivering food to a high standard., • Calm, organised and confident when service gets busy., • Someone who sets the standard through their own actions., • A natural coach who enjoys developing and getting the best out of their team., • Commercially aware, with a good understanding of stock, waste and kitchen performance., • Strong on communication and collaboration, particularly between Kitchen and FOH., • Experienced in maintaining excellent food safety, hygiene and compliance standards. This is a role for a Sous Chef who wants to lead, not just manage. Someone who takes pride in their team, their kitchen and every plate that leaves the pass. If that sounds like you, we’d love to meet you. Benefits & Best Bits • Health Care Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards, • Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio, • Hugely exciting career development, with opportunities to grow and expand in this role as the business grows, • 10% Bonus capacity paid annually, • Company awards and events, • Sickness & Compassionate Pay, • Incentive trips (Think Wine trips to Portugal and Ski Trips to France), • Enhanced Maternity, Paternity and Adoption leave, • Incipio FC + Seasonal Socials, • 50% discount for food and drink in all our venues, • Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

Are you passionate about hospitality and looking for an opportunity to join a dynamic and successful team? Firmdale Hotels invites you to become a key player in maintaining the pristine condition of our Covent Garden Hotel as a Night Public Area Cleaner. Firmdale Hotels is an award-winning hotel group known for its unique and stylish properties, exceptional service, and a commitment to providing a luxurious guest experience. With hotels in London and New York, we pride ourselves on our creative design, attention to detail, and a welcoming atmosphere for both guests and employees. As a Night Public Area Cleaner, you will be a vital part of our housekeeping team, ensuring our guests enjoy a spotless and comfortable environment. Responsibilities: • Cleaning and maintaining guest rooms, public areas, and back of house areas to our 5-star standards., • Ensuring all areas are cleaned to the highest level of cleanliness and hygiene., • Working efficiently and effectively in a hands-on, fast-paced role., • Collaborating with a team of ambitious, friendly, and hardworking colleagues. What you Need: • Ability to work under pressure and manage time effectively., • Excellent attention to detail to ensure our high standards are met., • Passion for providing outstanding customer service., • Strong organisational and communication skills., • Ability to work well within a team and contribute to a positive work atmosphere. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on historic Monmouth Street, in one of London's most loved and lively neighbourhoods, Covent Garden Hotel sits at the heart of the city's theatre district. With the Royal Opera House, Covent Garden Piazza and Neal's Yard all close by, and independent boutiques, cafés and bars lining the surrounding streets, it's a location that buzzes with energy and creativity. At Covent Garden Hotel, each room is individually designed by Kit Kemp with her characteristic flair, reflecting the spirit of the neighbourhood. To work here is to be part of a team that brings energy, commitment and pride to everything they do, delivering warm and memorable guest experiences in one of London's most vibrant addresses. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, British Vogue, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

*Incipio curates beautiful spaces with vibrant atmospheres for great times.* Vibrancy: the state of being full of energy and life We are looking for an outstanding Supervisor with a passion for exceptional dining experiences and a love for creating memorable moments for every guest. Juno is a contemporary Italian restaurant and bar launching at Olympia, blending the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno’s hospitality will be warm, generous and effortlessly stylish. With seasonal plates, handmade pasta and a confident drinks programme of spritzes, negronis and Italian wines, Juno is designed to feel both familiar and fresh. The Role: As a Supervisor, you’ll be a key part of the Juno team, leading from the floor and helping create an atmosphere where both guests and team members want to be. Our Supervisors are confident, energetic and hands-on leaders who know how to bring great hospitality to life. You’ll support the management team, lead your team through service and make sure every guest receives the warm, engaging and effortlessly stylish experience Juno is all about. We Expect You To: • Know what makes a great restaurant tick, from creating an electric atmosphere to delivering service guests remember., • Lead from the front, bringing energy, warmth and confidence to every shift., • Be a positive and supportive presence on shift, creating an environment where the team feels empowered and every guest feels genuinely welcomed and looked after., • Set the standard for great service, keeping the team motivated and engaged throughout every service., • Support and coach your team, helping them build their confidence, knowledge and passion for hospitality., • Be approachable, engaging and someone both guests and teammates naturally gravitate towards., • Collaborate across the venue, working closely with the kitchen team to bring food, drink and service together seamlessly for every guest., • Be passionate about Italian food, wine and culture, with a curiosity to keep learning and sharing your knowledge., • Bring ideas and energy to the table, always looking for ways to make the guest and team experience better., • Keep standards high while remembering that the best hospitality comes with personality, connection and fun., • Stay calm, positive and solutions-focused when the pressure is on. Who You’ll Be: • A restaurant lover through and through, with a genuine passion for great food, wine and hospitality., • A vibrant host who makes people feel at home from the moment they walk through the door., • A confident and positive leader who brings people together and leads by example., • Someone with bags of energy, curiosity and a willingness to get stuck in., • A coach and motivator who genuinely enjoys helping others grow., • Someone who notices the details and takes pride in delivering consistently great service., • A team player who thrives in a fast-paced restaurant environment., • A culture carrier who embodies the Incipio values while bringing your own personality to the team., • Excited by Juno’s Italian spirit and passionate about sharing that experience with every guest. BENEFITS + BEST BITS • Tronc paid fairly and equally, • 60% of our management teams have been promoted internally., • Mental Maintenance: Therapy for free, • Health Care Package: Medical, Optical & Dental plus discounts on Gym Memberships and more, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows, • Company awards to celebrate team and regular events, • Incipio FC + Seasonal Socials, • Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France), • Enhanced Maternity, Paternity and Adoption leave, • 50% discount for food and drink in all Incipio venues, • Award winning Learning & Development programmes, • Sunday Times Best Places to Work Employer, • Award winning Diversity Programme Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

At Firmdale Hotels, we pride ourselves on our collection of unique, award-winning hotels located in the heart of London and New York. Our hotels are known for their vibrant, stylish interiors and exceptional service. We believe in creating an unforgettable experience for our guests, making every stay special through personalised service and attention to detail. We have an exciting opportunity for a dedicated and enthusiastic Reservations Agent to join our esteemed team at the Covent Garden Hotel. As a Reservations Agent, you will play a crucial role in delivering outstanding service to our guests, ensuring every interaction is memorable and exceeds expectations. Responsibilities: • Provide inspirational and personalised service to guests, ensuring all inquiries are handled with the utmost care and professionalism, • Collaborate with the front office team to manage reservations efficiently and accurately., • Demonstrate excellent attention to detail when handling guest information and special requests., • Utilise your knowledge of our hotel rooms, facilities, and services to confidently recommend rates and packages to guests and external agents., • Maintain impeccable presentation and a warm, welcoming demeanour at all times., • Foster strong relationships with guests and team members through effective communication and interpersonal skills. What you Need: • A team player with a keen willingness to collaborate and contribute to the success of the team., • A customer-focused individual who is passionate about delivering exceptional service., • An engaging communicator with warmth and impeccable presentation skills., • A detail-oriented professional who strives for excellence in every task., • Enthusiastic and energetic, with a genuine passion for hospitality and guest satisfaction. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on historic Monmouth Street, in one of London's most loved and lively neighbourhoods, Covent Garden Hotel sits at the heart of the city's theatre district. With the Royal Opera House, Covent Garden Piazza and Neal's Yard all close by, and independent boutiques, cafés and bars lining the surrounding streets, it's a location that buzzes with energy and creativity. At Covent Garden Hotel, each room is individually designed by Kit Kemp with her characteristic flair, reflecting the spirit of the neighbourhood. To work here is to be part of a team that brings energy, commitment and pride to everything they do, delivering warm and memorable guest experiences in one of London's most vibrant addresses. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, British Vogue, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Incipio curates beautiful spaces with vibrant atmospheres for great times. We're looking for an exceptional Deputy General Manager with a genuine love for creating atmosphere and culture. If your dream role involves running a neighborhood spot by the day, hosting late night R&B sessions, and bringing people together over pizza and cocktails, then this is the venue for you. At The 411, we're about more than service, we curate experiences. You'll be a natural host, confident leader, and culture driver who thrives on energy, music, late night hospitality done properly. Working closely with the General Manager, you'll help shape the vibe, lead the team from the floor, and ensure every guest feels part of something special, while confidently overseeing licensing compliance, championing safety and responsible service, and maintaining the standards that keep the venue running seamlessly. We Expect You To: • Have pure passion for hospitality and giving guests a wonderful time., • Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion., • Lead joyous, guest focused, shifts; managing everything from atmosphere to standards., • Empower your team to develop through the career pathway, giving clear and example lead feedback., • Obsess over service standards and deliver nothing short of excellence., • Coach, mentor, and inspire with a big heart and a focus on people development., • Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success., • Ensure safety of your guests, your team, and your venue at all times., • Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices., • Adapt and evolve by embracing challenges and thrive in a changing environment., • Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up., • Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: • A proven leader with experience in high volume operations., • A Personal License holder., • Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority., • Energetic, passionate, and resilient – in a new opening this is key to success., • Have a structured mindset, setting clear expectations and empowering your team., • Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success., • Engaged in wider Incipio culture, living and breathing our values., • Curiosity and courage – always questioning, improving, and innovating., • Strong knowledge of licensing laws & running responsible shifts., • Loves logistics, planning & commercially aware., • Fun! Capable of integrating seamlessly into Incipio's culture. Benefits & Best Bits • Healthcare Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards, • Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio, • Hugely exciting career development, with opportunities to grow and expand in this role as the business grows, • 10% Bonus capacity paid annually, • Company awards and events, • Sickness & Compassionate Pay, • Incentive trips (Think Wine trips to Portugal and Ski Trips to France), • Enhanced Maternity, Paternity and Adoption leave, • Incipio FC + Seasonal Socials, • 50% discount for food and drink in all our venues, • Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Are you looking to kick-start your career in the vibrant world of hospitality? We have an exciting opportunity for a Bar back to join our highly successful team at The Soho Hotel, part of the prestigious Firmdale Hotels. Renowned for our exceptional service and stylish interiors, Firmdale Hotels offers an inspiring work environment where your career can flourish. As a Bar back, you'll play a crucial role in supporting our bartenders and ensuring our guests have an unforgettable experience. This entry-level position is perfect for someone eager to learn and develop within a bar setting, with plenty of opportunities for progression. And if you're not looking to climb the ladder just yet, that's absolutely fine—we'd still love to hear from you! Responsibilities: • Assist bartenders with stocking, cleaning, and preparation to ensure efficient service., • Provide excellent customer service, ensuring guests feel welcome and well cared for., • Keep the bar area clean and organised, adhering to health and safety standards., • Monitor and replenish bar supplies, ensuring everything is well-stocked., • Help set up the bar before service and clean up after closing. What you Need: • A keen willingness to work as part of a dynamic team., • A passion for delivering outstanding customer service., • A meticulous approach to tasks, ensuring everything is just right., • A positive attitude and enthusiasm for learning and growth. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction. To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, The Telegraph, 2024, • Coolest Hotels in London, The Times, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. NOPI is Ottolenghi's sophisticated Soho restaurant, renowned for its bold, Middle Eastern-influenced flavours and elegant, all-day dining experience. Since opening in 2011, NOPI has been a landmark destination for food lovers in the heart of London. What you’ll do • Take full responsibility for your designated section throughout service., • Prepare and cook dishes to Ottolenghi standards with precision and consistency., • Supervise and support junior chefs and kitchen assistants on your section., • Ensure food safety and hygiene standards are adhered to at all times., • Manage stock within your section, including ordering and rotation., • Communicate clearly with the wider kitchen team and management., • Contribute to a positive, professional kitchen culture., • Maintain a clean, safe, and organised working environment. What we’re looking for • 1+ years of experience as a Chef de Partie or strong Demi Chef de Partie in a quality kitchen., • Solid understanding of food hygiene regulations and allergen management., • A genuine enthusiasm for food and a desire to develop your skills. Key skills • Strong technical cookery skills with good attention to detail., • Calm and focused under pressure., • A positive, team-orientated attitude., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for food and culinary craft and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

Are you passionate about delivering exceptional hospitality experiences? Do you thrive in fast-paced environments? Firmdale Hotels invites you to become a vital part of our dynamic team as a Room Service Waiter at our prestigious Knightsbridge Hotel. Firmdale Hotels is renowned for its unparalleled commitment to providing guests with unforgettable experiences. With a portfolio of luxury boutique hotels across London and New York, we pride ourselves on blending unique design, impeccable service, and culinary excellence to create exceptional stays for our guests. As a Room Service Waiter, you will be at the forefront of our guests' experience, ensuring their comfort and satisfaction throughout their stay. Responsibilities: • Taking guests' orders with a friendly demeanour, offering knowledgeable recommendations when needed., • Delivering food promptly and efficiently, maintaining the highest standards of presentation and service., • Fulfilling any additional requests promptly and with attention to detail, ensuring guest needs are met with care and professionalism., • Collaborating effectively with colleagues to uphold a seamless guest experience and contribute to the overall success of the team. What you Need: • You remain calm and focused in fast-paced environments, ensuring exceptional service even during peak times., • From order accuracy to presentation, you consistently maintain high standards in every aspect of your work., • You are genuinely dedicated to providing guests with memorable experiences, going above and beyond to exceed their expectations., • You excel at managing tasks efficiently and effectively communicating with both guests and colleagues., • You work collaboratively with your colleagues, recognising that teamwork is essential to delivering outstanding service. What We Offer: • We offer a competitive salary of £30,000 (40 Hours) plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on the leafy, tree-lined Beaufort Gardens, Knightsbridge Hotel is part of our Townhouse Collection, a small portfolio of design-led luxury hotels in some of London's most sought-after addresses. With 44 beautifully appointed rooms and suites, each designed with Kit Kemp's characteristic flair for colour, pattern and craft, the hotel combines an intimate atmosphere with a truly exceptional location. Nestled in the heart of one of London's most prestigious neighbourhoods, moments from Harrods and the boutiques of Sloane Street, the hotel sits at the very centre of London's luxury world. This is a place where attention to detail defines everything, and the people who work here take genuine pride in what they do. We're looking for people who bring that same care and commitment to their work, and who love creating experiences that guests never forget. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Best Boutique Hotels in London, The Times, 2024 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

At Ottolenghi, we're known for vibrant food, busy delis, and restaurants full of energy — but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Our Central Production Unit on Holloway Road is the team that keeps every Ottolenghi venue running smoothly. It's a hands-on, people-first environment, and some roles may involve travel to our sites. What You’ll Do • Receive and manage deliveries for all departments across the CPU, • Ensure deliveries are directed to the correct department and alert the relevant manager when they arrive, • Check deliveries for damaged ingredients, broken packaging or other quality issues and report these promptly, • Organise and rotate stock using the FIFO (first in, first out) method, • Regularly check best-before dates and highlight any stock concerns, • Assist with warehouse orders and monthly stock takes, bringing any imminent shortages to the attention of the managers, • Prepare daily warehouse orders for our Ottolenghi sites, including bagged products, jars and other items, • Print delivery notes and ensure all orders are clearly labelled for drivers, • Prepare deliveries according to daily store orders, ensuring crate labels are clearly visible, • Count, wrap and prepare packaging according to required pack sizes, • Pack and vacuum-pack dry ingredients for warehouse orders where required, • Keep the warehouse clean, tidy and well organised, including shelves and floors, • Dispose of empty cardboard boxes and unnecessary pallets safely, • Follow all company procedures relating to food safety, allergens, hygiene and workplace health and safety What We’re Looking For • Excellent organisational skills and strong attention to detail, • A positive attitude, strong work ethic and flexible approach, • Good physical strength and stamina, with the ability to work in a hands-on environment, • An understanding of stock management, rotation and the importance of accurate stock levels, • A good understanding of food hygiene, allergens and health & safety, • Mature, confident and resourceful, with the ability to work independently, • Comfortable working under pressure in a busy environment, • A reliable team player who is happy to support different departments when needed What You’ll Need • Level 2 Food Safety, • Workplace Health & Safety training, • Basic Fire Safety, • Allergen Awareness What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

Firmdale Hotels is a collection of award-winning, luxury hotels located in some of the most vibrant and exciting cities. Our properties are known for their unique design, outstanding service, and warm, welcoming atmosphere. At Firmdale, we pride ourselves on creating exceptional experiences for our guests and a supportive, engaging environment for our team members. We are thrilled to offer an exciting opportunity for a Valet to join our esteemed Housekeeping team at the Ham Yard Hotel. As a Valet, you will play a crucial role in maintaining the high standards of our hotel, ensuring our guests enjoy a seamless and comfortable stay. Responsibilities: • Assist in the daily operations of the Housekeeping department., • Perform laundry duties, including washing, drying, ironing, and pressing., • Handle sewing tasks and minor garment repairs as needed., • Organise and manage team members uniforms, ensuring they are clean and presentable., • Maintain a high level of cleanliness and organisation in the laundry area., • Flexibly respond to the needs of the department and use your initiative to solve problems. What you Need: • Proven experience in a similar role within a luxury hotel or hospitality environment in the housekeeping departament, • Ability to work under pressure while maintaining attention to detail., • Strong organisational and communication skills., • A passion for providing excellent customer service and ensuring guest satisfaction., • Ability to work effectively as part of a team, demonstrating cooperation and flexibility. What We Offer: • Competitive hourly rate of £16.50 - £18.00 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Proud winners of The Times Best Places to Work for both 2024 and 2025 • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Core Responsibilities Install and maintain FTTP/FTTH networks, including both underground and aerial (overhead) fibre cabling, ensuring safe and correct setup to customer premises. Terminate, splice (fusion/mechanical), and test fibre optics, using OTDRs, power meters, fusion splicers, and optical connectors to ensure proper signal strength and alignment. Plan and interpret installation diagrams or blueprints, surveying routes and preparing installation plans ahead of deployment. Troubleshoot faults, diagnose issues in fiber connections, and resolve or escalate as needed. Engage with customers, explaining installed systems and answering queries (occasionally upselling add-ons where applicable). Work in diverse conditions, including confined spaces (basements, crawlspaces), heights (ladders, poles), and all weather environments. Ensure compliance and maintain paperwork, including quality standards, safety procedures, job records, and equipment logs. --- Qualifications & Requirements Accreditations required, SA001, SLG (NRSWA), SA008 (working at height/roofs), as well as DBS checks Valid UK driving licence is compulsory Basic education and technical aptitude are expected.

At Firmdale Hotels, we pride ourselves on delivering exceptional service in stunning surroundings. Our award-winning collection of luxury boutique hotels in London and New York offers unique experiences that blend style and sophistication with warm hospitality. Our properties, such as the Ham Yard Hotel, are renowned for their distinctive design, vibrant atmosphere, and commitment to excellence. We believe in nurturing talent and providing opportunities for growth within our dynamic team. We are thrilled to announce an exciting opportunity for a passionate and skilled Pastry Chef de Partie to join our esteemed culinary team at the Ham Yard Hotel. In this role, you will play a key part in our kitchen operations, contributing to the creation of exquisite pastries that delight our guests. You will work closely with our talented chefs, assisting with the order of service for lunch and dinner, and ensuring the highest standards of quality and presentation. Responsibilities: • Create and prepare a variety of pastries, desserts, and baked goods to our exacting standards., • Assist in the day-to-day operations of the pastry section, maintaining a smooth workflow., • Supervise and mentor junior members of the pastry team, fostering a collaborative and supportive environment., • Maintain meticulous attention to detail to ensure the quality and consistency of all products., • Manage stock levels, place orders, and control inventory to minimise waste and ensure freshness., • Uphold the highest standards of hygiene and cleanliness in the kitchen. What you Need: • Proven experience in a similar role within a busy kitchen environment., • Demonstrated ability to supervise and lead a small team effectively., • Exceptional attention to detail and a passion for creating beautiful pastries., • Strong organisational and communication skills., • Experience in ordering and stock control., • A positive attitude and the ability to thrive in a fast-paced, dynamic setting. What We Offer: • Competitive hourly rate of £16.54 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Chelsea combines the beauty of our food with the vibrant energy of one of London's most iconic areas. Set on Pavilion road, our deli is a destination for food lovers from across the city. What you’ll do • Welcome and seat guests, ensuring they feel looked after from the moment they arrive., • Take food and drink orders accurately and with genuine knowledge of the menu., • Serve food and beverages with care, attention to detail, and great timing., • Build rapport with guests and respond to their needs proactively., • Maintain the dining room to a high standard throughout service., • Collaborate with kitchen and bar teams to ensure smooth service flow., • Handle guest queries and feedback with professionalism and warmth., • Support the wider front-of-house team and pitch in wherever needed. What we’re looking for • Previous experience as a waiter or in front-of-house hospitality., • A genuine passion for food, drink, and creating great guest experiences., • A warm, confident communicator who thrives in a team environment. Key skills • Excellent knowledge of food and drink service., • Attentive, calm, and professional under pressure., • A genuine love of hospitality and making guests feel welcome., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for food, drink, and guest experience and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

Firmdale Hotels is renowned for its luxury boutique accommodations and exceptional service. With properties in London and New York, we pride ourselves on creating memorable experiences for our guests. Our Haymarket Hotel is seeking a dedicated and dynamic Restaurant Manager to lead our food and beverage operations. If you are passionate about hospitality and thrive in a fast-paced, high-end environment, we want to hear from you! As a Restaurant Manager at the Haymarket Hotel, you will be the driving force behind our food and beverage outlets. Your main responsibility will be to ensure seamless daily operations and exceptional customer service. You will work closely with senior management and your team to consistently exceed guest expectations. Responsibilities: • Direct the floor management of all Food & Beverage departments, ensuring smooth and efficient service., • Conduct daily team briefings, providing updates on specials and essential information., • Proactively engage with guests to ensure their satisfaction through regular check-backs., • Deliver engaging training sessions to enhance service standards and product knowledge., • Collaborate with the Head Chef on menu development and refinement., • Work closely with the Bar Manager to curate wine and cocktail lists that complement our offerings., • Mentor and develop departmental managers to foster their growth and success., • Supervise the operations of the events department, ensuring seamless execution., • Manage labour schedules and rosters efficiently to optimise productivity., • Implement and supervise food safety and health & safety protocols., • Prepare forecasts, analyse performance, and manage budgets for Food & Beverage departments., • Develop and execute a promotional calendar to drive Food & Beverage sales., • Utilise social media channels to enhance Food & Beverage sales opportunities., • Monitor sales performance and uphold standards of upselling., • Set monthly departmental objectives and benchmark progress., • Oversee cash handling procedures and manage complaint resolution effectively. What you Need: • Previous experience as a Restaurant Manager in a luxury hotel or upscale restaurant setting., • Exceptional attention to detail with a commitment to delivering outstanding standards., • Strong leadership and motivational skills to inspire and develop staff., • Proficiency in training and staff development methodologies., • Excellent communication skills, both verbal and written., • Impeccable personal presentation reflecting our brand's ethos., • Resilience and a proactive approach to problem-solving., • Familiarity with Micros or similar hospitality software is desirable. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

What you’ll do • Take full responsibility for your section throughout service., • Prepare and cook dishes to Ottolenghi standards with precision and consistency., • Supervise and support junior chefs and kitchen assistants on your section., • Maintain excellent food safety, hygiene, and allergen-management standards., • Manage stock, including ordering and rotation., • Communicate clearly with the wider kitchen team and management., • Help create a positive, professional, clean, safe, and organised working environment. What we’re looking for • At least one year of experience as a Chef de Partie, or strong experience as a Demi Chef de Partie, in a quality kitchen., • A solid understanding of food hygiene regulations and allergen management., • Strong technical cookery skills and excellent attention to detail., • A genuine enthusiasm for food, culinary craft, and continuous development., • A calm, focused, positive, and team-oriented approach., • Strong communication, organisation, multitasking, and problem-solving skills., • Confidence using relevant IT systems and working effectively in a fast-paced environment. What’s in it for you? • 28 days’ annual leave per year, inclusive of bank holidays., • Staff meals on shift and a generous staff discount., • Health and wellbeing support through the HSF healthcare plan, including dental, optical, physiotherapy, a 24/7 GP helpline, and access to Perkbox discounts., • A £500 Refer a Friend Bonus for each successful referral., • Learning and development opportunities, including management coaching, WSET wine training, Chef’s Academy workshops, and access to external courses., • A warm, inclusive, collaborative, and creative working culture where individuality, growth, and ideas are valued., • Enhanced parental pay after two years’ service., • A special birthday treat., • Exclusive workshops and demonstrations covering cooking, food, wine, and cocktails.

Are you ready to embark on an exciting journey with Firmdale Hotels? We are looking for a vibrant Receptionist to become a vital part of our esteemed team at Number Sixteen Hotel. If you are passionate about delivering exceptional service and thrive in a dynamic environment, this role is perfect for you. As a Part-time (24 hours) Receptionist at Number Sixteen Hotel, you will be the welcoming face and voice of our establishment. Your primary responsibility will be to provide outstanding customer service, ensuring that every guest feels at home and well taken care of. Responsibilities: • Greeting guests with warmth and professionalism, creating a positive first impression., • Handling check-ins and check-outs efficiently, while maintaining a keen eye for detail., • Responding to guest inquiries promptly and accurately, whether in person, over the phone, or via email., • Assisting guests with special requests and providing information about hotel facilities and local attractions., • Collaborating closely with our front office team to ensure seamless operations and guest satisfaction., • Upholding impeccable standards of presentation and professionalism at all times. What you Need: • A passion for hospitality and a genuine desire to exceed guest expectations., • Strong communication skills and the ability to engage with guests from diverse backgrounds., • Exceptional organisational skills and a meticulous attention to detail., • A positive attitude and the ability to thrive in a fast-paced, team-oriented environment., • Previous experience in a similar role is essential What We Offer: • Competitive hourly rate of £16 - £17.50, inclusive of service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Islington is where it all began for our restaurant and bar offering, rooted in the creative, independent spirit of Upper Street. One of our most storied and beloved sites, it has been at the heart of the Ottolenghi story for many years. As a Front of House Assistant, you’ll be the face of Ottolenghi, welcoming customers into our shop, assisting with their purchases, and ensuring they have a wonderful experience. While the role primarily involves shop assistant duties, you will also be cross-trained in other departments to support our diverse operations. This could include helping with table service or bar shifts, so flexibility and a proactive attitude are key. The ideal Front of House Team Member at Ottolenghi Islington will be: • Greeting our guests with a warm welcome, • Passionate about delivering exceptional customer service and a commitment to exceeding guest expectation, • Working with other team-members to ensure a streamline service, • Assist in other areas as needed, including bar shifts, • Selling products with knowledge in our shop area, • Giving great customer service when serving our guests food and drink The ideal Front of House Team Member at Ottolenghi will have: • Experience in retail and or hospitality, • Excellent communication skills and a good level of English, both spoken and written, • A positive friendly attitude, • The ability and desire to provide exceptionally high levels of customer service to create exceptional experiences What's in it for you: • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

Are you ready to become the welcoming face of one of London's most prestigious hotels? Firmdale Hotels invites you to join our highly successful team at the Covent Garden Hotel as a Receptionist. Our award-winning hospitality group is renowned for its beautifully designed boutique hotels, exceptional service, and vibrant atmosphere. Firmdale Hotels is a celebrated collection of luxury boutique hotels located in the heart of London and New York. With a commitment to unique design, outstanding comfort, and exemplary service, we provide our guests with unforgettable experiences. At Firmdale, we believe our team members are our greatest asset, and we are dedicated to fostering a supportive and rewarding work environment. As a Receptionist at the Covent Garden Hotel, you will play a crucial role in creating a warm and inviting atmosphere for our guests. You will be the first point of contact, ensuring every guest feels valued and cared for from the moment they arrive. This is an exciting opportunity to develop your skills and grow within a dynamic and supportive team. Responsibilities: • Greet and welcome guests with a warm, friendly demeanour, • Manage check-in and check-out procedures efficiently, • Provide guests with information about hotel services, amenities, and local attractions, • Handle guest inquiries and resolve any issues promptly and professionally, • Coordinate with other departments to ensure seamless guest experiences, • Maintain impeccable presentation and attention to detail in the front office area What you Need: • Confidence and excellent communication skills to engage with guests, • Strong attention to detail, organisational, and interpersonal skills, • A team player with a keen willingness to contribute to team success, • A customer-focused attitude with a passion for providing inspirational service, • Enthusiasm, warmth, and impeccable presentation What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on historic Monmouth Street, in one of London's most loved and lively neighbourhoods, Covent Garden Hotel sits at the heart of the city's theatre district. With the Royal Opera House, Covent Garden Piazza and Neal's Yard all close by, and independent boutiques, cafés and bars lining the surrounding streets, it's a location that buzzes with energy and creativity. At Covent Garden Hotel, each room is individually designed by Kit Kemp with her characteristic flair, reflecting the spirit of the neighbourhood. To work here is to be part of a team that brings energy, commitment and pride to everything they do, delivering warm and memorable guest experiences in one of London's most vibrant addresses. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, British Vogue, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Islington is where it all began for our restaurant and bar offering, rooted in the creative, independent spirit of Upper Street. One of our most storied and beloved sites, it has been at the heart of the Ottolenghi story for many years. What you’ll do • Take full responsibility for your designated section throughout service., • Prepare and cook dishes to Ottolenghi standards with precision and consistency., • Supervise and support junior chefs and kitchen assistants on your section., • Ensure food safety and hygiene standards are adhered to at all times., • Manage stock within your section, including ordering and rotation., • Communicate clearly with the wider kitchen team and management., • Contribute to a positive, professional kitchen culture., • Maintain a clean, safe, and organised working environment. What we’re looking for • 1+ years of experience as a Chef de Partie or strong Demi Chef de Partie in a quality kitchen., • Solid understanding of food hygiene regulations and allergen management., • A genuine enthusiasm for food and a desire to develop your skills. Key skills • Strong technical cookery skills with good attention to detail., • Calm and focused under pressure., • A positive, team-orientated attitude., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for food and culinary craft and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

Are you passionate about creating delectable pastries and eager to be part of a renowned hotel group? Firmdale Hotels, known for its luxury, style, and outstanding service, is looking for a talented Pastry Commis Chef to join our esteemed team at the Haymarket Hotel. Firmdale Hotels is a collection of award-winning boutique hotels in London and New York. Each hotel is designed with a distinct personality, offering unique, high-end experiences for our guests. We pride ourselves on our exceptional service, innovative cuisine, and beautifully designed spaces. As a Pastry Commis Chef at the Haymarket Hotel, you will be an integral part of our dynamic and fast-paced kitchen team. Your creativity and passion for pastry will shine as you contribute to our renowned culinary offerings. You will work closely with our experienced pastry chefs, learning and growing in a supportive environment that values excellence and teamwork. Responsibilities: • Assist in the preparation and production of a wide range of pastries, desserts, and baked goods., • Maintain high standards of hygiene and food safety., • Collaborate with the pastry team to create new and innovative dessert items., • Ensure consistency and quality in every dish prepared., • Support the kitchen in maintaining inventory and managing supplies. What you Need: • Previous experience in a similar pastry role., • Ability to work effectively within a team., • Exceptional attention to detail., • A genuine passion for food and pastry creation., • A positive attitude and eagerness to learn and develop your skills. What We Offer: • Competitive hourly rate of £13.50 - £14.50 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Ottolenghi is renowned for its vibrant and innovative food, where quality and customer experience are at the heart of everything we do and we are now looking for a reliable and enthusiastic Baker to join our team and help us deliver exceptional food to our customers across London. As a Baker at Ottolenghi, you will: • Prepare, bake and finish a range of bakery products in line with Ottolenghi recipes, methods and quality standards., • Manage the different stages of production, including mixing, shaping, proving, baking, cooling and finishing., • Monitor baking times, temperatures and processes to achieve the best possible results., • Ensure products meet the required standards for quality, taste, texture, appearance and presentation., • Carry out regular checks on ingredients and finished products, identifying and addressing any issues promptly., • Work efficiently to meet daily production plans and deadlines while maintaining high standards., • Support and guide junior bakers and bakery assistants, sharing knowledge and helping them develop their skills., • Work collaboratively with the Bakery Supervisor and wider team to ensure the smooth running of the production area., • Help maintain appropriate stock levels of ingredients and supplies and communicate any requirements to the relevant team., • Work closely with the warehouse and wider CPU teams to ensure ingredients and materials are available when needed., • Follow stock rotation procedures and contribute to minimising food waste., • Follow all food safety, hygiene and health & safety procedures at all times., • Ensure equipment is used correctly and report any faults or maintenance requirements promptly., • Support the wider bakery team during busy periods and contribute to a positive, collaborative working environment. What we’re looking for • 3+ years of professional baking experience, ideally with experience working in a busy bakery or food production environment., • Strong knowledge of professional baking techniques, ingredients and production processes., • A strong eye for detail and pride in producing consistently high-quality products., • Good understanding of food safety, hygiene and health & safety requirements., • Ability to organise your workload and work effectively to production deadlines., • Experience supporting or mentoring junior members of a team., • Good communication skills and the ability to work collaboratively. Working hours • Full-time position within a 7-day production operation., • Flexibility is required, including early mornings, weekends and holidays. What we offer • 28 days annual leave, including bank holidays, • Ottolenghi staff meals on shift and staff discount, • HSF healthcare plan, including dental, optical and physiotherapy, plus a 24/7 GP helpline and Perkbox, • £500 Refer a Friend Bonus, • Learning & Development opportunities, including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops and external courses, • A warm and inclusive culture where everyone is encouraged to be themselves, • Enhanced parental pay after two years’ service, • A special birthday treat, • Test Kitchen workshops and demos covering cooking, food, wine and cocktails, • A collaborative and creative environment where there’s plenty of opportunity to learn and grow

Are you passionate about delivering exceptional guest experiences in a luxurious setting? Firmdale Hotels, renowned for its unique blend of luxury, comfort, and impeccable service, is looking for a dynamic Reservations Manager to join our esteemed team at the Haymarket Hotel. Firmdale Hotels is a collection of award-winning boutique hotels in London and New York, celebrated for our beautifully designed interiors, distinctive style, and commitment to excellence. Our hotels offer a unique and personal touch, ensuring that every guest enjoys a memorable stay. As the Reservations Manager, you will play a crucial role in overseeing the daily operations of our reservations department. Reporting directly to the Deputy and General Manager, you will ensure that all reservation enquiries are handled efficiently and that our guests' needs are met with the highest standards of service. Responsibilities: • Run the daily operations of the reservations department, managing all incoming reservation enquiries., • Ensure that every interaction with guests, travel agents, and colleagues reflects our commitment to exceptional service., • Manage the financial aspects of the department, including budgets and forecasting, to meet our business objectives., • Produce weekly and monthly departmental reports for the General Manager, providing insights and updates on performance., • Build and maintain strong relationships with travel agents, clients, and guests to foster loyalty and repeat business., • Uphold Firmdale's high standards in every aspect of your work, from handling complaints to conducting Duty Manager shifts. What you Need: • Previous experience as a Reservations Manager or Supervisor in a high-end hotel operation is essential., • Familiarity with the Opera system is required., • A strong understanding of all Front Office operations is crucial., • Exceptional communication and customer service skills are a must., • The ability to thrive under pressure and in a busy environment is key., • A deep understanding of current hospitality trends and competitor offerings., • Impeccable organisational skills and attention to detail., • Capable of motivating and training a team, providing solid leadership. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you a passionate and dedicated culinary enthusiast eager to hone your skills in a dynamic and fast-paced kitchen? Firmdale Hotels, renowned for our luxury boutique hotels in London and New York, is looking for a talented Commis Chef to join our highly successful team at the Haymarket Hotel. At Firmdale Hotels, we pride ourselves on our exceptional hospitality and culinary excellence. Our hotels are known for their unique design, impeccable service, and outstanding dining experiences. As part of our team, you'll have the opportunity to work in a supportive and innovative environment where your growth and success are our priority. As a Commis Chef, you will play a crucial role in our kitchen, working across various sections to develop a broad range of culinary skills. Responsibilities: • Assisting senior chefs in preparing and cooking dishes to the highest standard., • Ensuring all food items are prepared and presented in accordance with our stringent quality and presentation guidelines., • Collaborating with the kitchen team to maintain a clean, organised, and efficient work environment., • Contributing creatively to menu development and daily specials., • Upholding all health and safety regulations, ensuring a safe kitchen environment. What you Need: • Previous experience in a similar role within a high-volume, high-quality establishment., • Exceptional attention to detail and a commitment to producing high-quality dishes., • A genuine passion for food and the culinary arts., • Strong organisational and communication skills., • The ability to thrive in a team-oriented setting, demonstrating reliability and a positive attitude. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you passionate about hospitality and thrive in a dynamic, fast-paced environment? Firmdale Hotels is looking for an enthusiastic Press Junket Waiter to join our highly successful team at the vibrant Soho Hotel. Firmdale Hotels is renowned for its distinctive design, exceptional service, and luxurious accommodations. Our commitment to excellence and innovation has earned us numerous awards and a loyal following of discerning guests. With a portfolio of boutique hotels in prime locations, we offer a unique and memorable experience for every guest. As a Press Junket Waiter, you will play a crucial role in ensuring our guests have an unforgettable experience. Responsibilities: • Interacting warmly with guests, taking their orders, and making personalised recommendations., • Delivering food and beverages promptly and accurately., • Anticipating and fulfilling guest requests in a timely and efficient manner., • Maintaining a high standard of cleanliness and presentation in your work area., • Collaborating with your team to create a seamless dining experience. What you Need: • A keen and willing team player with a positive attitude., • Experience in a similar environment is desirable but not essential., • Outstanding customer service skills., • A passion for detail and delivering exceptional service., • Enthusiasm and a genuine love for the hospitality industry. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction. To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, The Telegraph, 2024, • Coolest Hotels in London, The Times, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Firmdale Hotels is renowned for its vibrant, stylish, and luxurious boutique hotels located in the heart of London and New York. Our commitment to exceptional service and unique, individually designed rooms and spaces has earned us a prestigious reputation in the hospitality industry. We pride ourselves on creating memorable experiences for our guests, ensuring every stay is personalised and unforgettable. We are delighted to offer an exciting opportunity for a Night Room Service Waiter at our prestigious Covent Garden Hotel. As a vital member of our dedicated night team, you will be the face of our night service, ensuring our guests receive impeccable service and care during their stay. Responsibilities: • Warmly greet and interact with guests, taking room service orders with a friendly and professional demeanour., • Efficiently handle multiple orders, ensuring timely and accurate delivery of food and beverages to guest rooms., • Provide knowledgeable recommendations on menu items and respond to any guest inquiries or requests., • Deliver items promptly and ensure that guests have everything they need for a comfortable stay., • Work independently or as part of a small team, maintaining seamless service throughout the night. What you Need: • A genuine enthusiasm for providing top-tier customer service., • Excellent interpersonal skills to engage with guests and address their needs effectively., • Meticulous in handling orders and delivering high-quality service., • Ability to manage time and tasks efficiently, especially under pressure., • Comfortable working both independently and collaboratively within a team. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on historic Monmouth Street, in one of London's most loved and lively neighbourhoods, Covent Garden Hotel sits at the heart of the city's theatre district. With the Royal Opera House, Covent Garden Piazza and Neal's Yard all close by, and independent boutiques, cafés and bars lining the surrounding streets, it's a location that buzzes with energy and creativity. At Covent Garden Hotel, each room is individually designed by Kit Kemp with her characteristic flair, reflecting the spirit of the neighbourhood. To work here is to be part of a team that brings energy, commitment and pride to everything they do, delivering warm and memorable guest experiences in one of London's most vibrant addresses. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, British Vogue, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you passionate about pastry? Do you thrive in a dynamic and fast-paced kitchen environment? Firmdale Hotels is looking for an enthusiastic and talented Demi Chef de Partie - Pastry to join our highly successful team at the prestigious Ham Yard Hotel. Firmdale Hotels is renowned for its boutique luxury hotels, each uniquely designed with an emphasis on quality and service. Our hotels are vibrant and stylish, offering guests an exceptional experience that combines comfort, elegance, and innovation. At Firmdale, we believe in nurturing talent and providing our employees with opportunities for growth and development. As a Demi Chef de Partie - Pastry, you will play a crucial role in our kitchen operations. You will assist in preparing and presenting high-quality pastry dishes for lunch and dinner service. Working closely with our experienced culinary team, you will ensure that each dish meets our exacting standards and delights our guests. Responsibilities: • Assist in the preparation and presentation of pastry dishes for lunch and dinner services, • Maintain high standards of food hygiene and safety, • Oversee the kitchen during service, ensuring efficiency and smooth operations, • Assist with ordering and stock control to maintain kitchen inventory, • Train and supervise junior kitchen team members, • Ensure attention to detail in all aspects of food preparation and presentation Wh at you Need: • Proven experience in a similar role within a busy kitchen environment, • Experience in supervising a small team, • Strong organisational and communication skills, • Attention to detail and a passion for pastry, • Knowledge of ordering and stock control procedures What We Offer: • Competitive hourly rate of £15.08 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Firmdale Hotels is a collection of award-winning luxury hotels set in vibrant locations across London and New York. Known for our stunning interiors, impeccable service, and unique character, we pride ourselves on creating memorable experiences for our guests. Our Ham Yard Hotel, nestled in the heart of Soho, is a shining example of our commitment to excellence and innovation in hospitality. We have an exciting opportunity for a Chef de Partie to join our highly successful team at Ham Yard Hotel. In this role, you will be an integral part of our dynamic kitchen brigade, contributing to the creation of exceptional culinary experiences. You will be responsible for managing your section, ensuring the highest standards of food preparation, and delivering exquisite dishes for breakfast, lunch, and dinner service. Responsibilities: • Confidently oversee kitchen operations, maintaining a high standard of efficiency and precision., • Lead and supervise a small team, fostering a collaborative and productive working environment., • Monitor and manage stock levels within your section, ensuring timely ordering and minimal wastage., • Demonstrate excellent attention to detail in all aspects of food preparation and presentation., • Exhibit a genuine passion for creating exceptional dishes, staying updated with culinary trends and innovations., • Utilise strong organisational and communication skills to coordinate with other team members and ensure smooth service flow. What you Need: • Proven experience in a similar role within a high-pressure, fast-paced kitchen environment., • Exceptional organisational and communication skills, with the ability to work seamlessly within a team., • A meticulous eye for detail, ensuring every dish meets our high standards., • Capability to supervise and motivate a small team, leading by example., • Competence in monitoring and ordering stock efficiently., • An unwavering passion for food and a commitment to culinary excellence. What We Offer: • Competitive hourly rate from £17.00 to £ 18.00 (£40,000 - £41,000 p.a.) inc Service Charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you ready to step into an electrifying atmosphere where hospitality meets excellence? Firmdale Hotels invites you to become a pivotal part of our dynamic team at Ham Yard Hotel as a Cocktail Waiter. As a Cocktail Waiter at Ham Yard Hotel, you will be at the heart of the action, delivering unparalleled service with flair and finesse. From mixing signature cocktails to serving up delightful beverages, you will embody the essence of hospitality, ensuring every guest leaves with a smile. Responsibilities: • Provide exceptional service to guests, exceeding their expectations at every opportunity., • Skilfully handle multiple tables, maintaining efficiency even in a fast-paced environment., • Showcase your passion for beverages by offering recommendations and providing insights on our diverse selection, from coffee to cocktails., • Collaborate seamlessly with colleagues, fostering a team spirit that enhances the guest experience., • Pay meticulous attention to detail, ensuring each drink is prepared to perfection and served with style., • Uphold the highest standards of customer service, embodying the essence of Firmdale's commitment to excellence. What you Need: • A genuine passion for hospitality and a flair for delivering memorable experiences., • A keen eye for detail and a commitment to upholding the highest standards of service., • Enthusiasm for working as part of a dynamic team, thriving in a fast-paced environment., • While experience in a similar role is desirable, we welcome individuals who demonstrate a willingness to learn and grow., • Excellent communication skills and a natural ability to engage with guests, making them feel valued and welcome. What We Offer: • Competitive hourly rate from £17.00 to £18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you ready to embark on an adventure where your dedication to security meets the epitome of hospitality? At Ham Yard Hotel, part of the renowned Firmdale Hotels group, we pride ourselves on delivering exceptional experiences. We are currently seeking a Security Officer/Doormen to become a cornerstone of our team, ensuring the safety and well-being of our cherished guests and esteemed staff. We are thrilled to offer an exciting opportunity for a Security Officer/Doormen (Tuesday to Saturday 4 pm to 12 am ) to become a part of our esteemed team at the Ham Yard Hotel. In this pivotal role, you will be the first point of contact for our guests, setting the tone for their stay with your warm and engaging presence. Your role will involve ensuring each guest feels welcomed and valued from the moment they arrive.. Responsibilities: • Conducting regular patrols throughout the hotel premises, remaining vigilant to identify and address any potential risks or concerns, ensuring a safe environment for all., • Providing recommendations and promoting our hotel facilities to enhance the guest experience, showcasing the exceptional amenities available., • Collaborating seamlessly with fellow team members to uphold our commitment to unparalleled service and guest satisfaction., • Embodying our values of integrity and excellence, consistently delivering exceptional customer service with a proactive and adaptable approach. What you Need: • A valid SIA License, demonstrating your commitment to maintaining high standards of security., • A solid knowledge of London, allowing you to navigate the city with ease and assist guests with local recommendations., • A flexible work ethic, capable of adapting to a 12-hour shift pattern (4 days on, 4 days off) with hours between 1pm and 1am., • Exceptional customer service skills, ensuring every interaction leaves a lasting impression of warmth and professionalism., • A collaborative spirit, ready to contribute to a cohesive team environment dedicated to excellence. What We Offer: • Competitive annual salary of £33,000 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you ready to be a vital part of the Number Sixteen Hotel experience? We are thrilled to offer an exciting opportunity for a Night Porter to join our dynamic team. Firmdale Hotels is renowned for its distinctive character, exceptional service, and commitment to creating memorable guest experiences. Number Sixteen Hotel, nestled in the heart of South Kensington, embodies luxury, charm, and sophistication, offering an unforgettable stay in the heart of London. As a Night Porter, you will play a pivotal role in ensuring the smooth operation of our concierge desk during the evening hours. Responsibilities: • Managing the concierge desk in the absence of the wider team, providing unparalleled service to our guests., • Handling incoming calls promptly and professionally, addressing guest inquiries and requests with efficiency and care., • Assisting guests with luggage, ensuring their arrival and departure experiences are seamless and memorable., • Responding promptly to guest requests and ensuring their needs are met with attention to detail and dedication., • Supporting check-ins and check-outs, ensuring accuracy and efficiency in all transactions. What you Need: • Exceptional attention to detail to ensure every guest interaction is flawless., • A genuine passion for delivering outstanding customer service, going above and beyond to exceed guest expectations., • Strong organisational and communication skills to effectively coordinate tasks and interact with guests and colleagues., • Comfortable working independently during night shifts while also thriving in a collaborative team environment. What We Offer: * Enjoy a balanced work-life schedule with 4 days on and 4 days off rotation. • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

Are you passionate about creating unforgettable experiences in hospitality? Do you thrive in a dynamic environment where every day brings new opportunities? If so, we have the perfect role for you at Ham Yard Hotel! As a Bartender at Ham Yard Hotel, you will be an integral part of our esteemed bar team, crafting a diverse range of both alcoholic and non-alcoholic beverages with flair and finesse. From classic cocktails to innovative creations, you will have the opportunity to showcase your skills in a fast-paced, high-volume environment. Your dedication to delivering inspirational service and ensuring every drink is a delight will contribute to the continued success of our bar and the satisfaction of our guests. Responsibilities: • Prepare and serve a wide variety of beverages, including cocktails, mocktails, and specialty drinks, with precision and creativity., • Maintain a clean and organised bar area, adhering to health and safety standards at all times., • Engage with guests in a friendly and professional manner, providing personalized recommendations and ensuring exceptional customer service., • Collaborate with fellow team members to uphold the high standards of our bar and contribute to a positive work environment., • Demonstrate a keen attention to detail in every aspect of drink preparation and presentation., • Stay informed about current beverage trends and participate in training opportunities to further develop your skills and knowledge. What you Need: • A passion for hospitality and a genuine desire to create memorable experiences for our guests., • The ability to thrive in a collaborative team environment, working effectively alongside colleagues to achieve common goals., • Previous experience in a similar role is desirable but not essential; we welcome enthusiastic individuals with a willingness to learn., • Excellent communication skills and a natural flair for providing exceptional customer service., • A keen eye for detail and a commitment to maintaining high standards in every aspect of your work., • Enthusiasm, energy, and a positive attitude that inspires both your colleagues and our guests. What We Offer: • Competitive hourly rate from £17.00 to £ 18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you passionate about creating exceptional culinary experiences? Firmdale Hotels, renowned for our boutique luxury hotels and vibrant hospitality, is seeking a dedicated and talented Demi Chef de Partie to join our esteemed team at the Haymarket Hotel. Firmdale Hotels is a collection of luxury hotels, each with its own unique character and charm. Our commitment to excellence and creativity has earned us a reputation for delivering outstanding guest experiences. At Firmdale, we value innovation, diversity, and a genuine passion for hospitality. As a Demi Chef de Partie at the Haymarket Hotel, you will play a crucial role in our kitchen operations. You will work closely with our experienced culinary team to deliver high-quality dishes, ensuring each plate meets our exacting standards. Your responsibilities will include assisting with the preparation and execution of breakfast, lunch, and dinner services, maintaining high levels of cleanliness and organisation, and supporting the kitchen brigade in all aspects of service. Responsibilities: • Assist in the preparation and presentation of a diverse range of dishes., • Ensure the highest standards of food quality, taste, and presentation., • Supervise and support a small team, fostering a collaborative and efficient work environment., • Monitor stock levels and manage ordering for your section., • Maintain a clean, safe, and organised kitchen area., • Communicate effectively with the team to ensure smooth kitchen operations. What you Need: • Proven experience in a similar role within a high-pressure, fast-paced kitchen environment., • Exceptional attention to detail and a commitment to excellence., • A genuine passion for food and culinary innovation., • Strong organisational and communication skills., • Ability to work effectively as part of a team., • Leadership qualities to supervise and motivate team members. What We Offer: • Competitive hourly rate of £15.00 - £16.00 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

We are looking for a dynamic social media expert to join the PR & Marketing team at [Firmdale Hotels](https://www.firmdalehotels.com/). This is a fantastic opportunity to be part of a passionate team based in Soho, responsible for the communications for our eight award-winning hotels in London, as well as the Firmdale brand. The role will provide insight into travel and F&B social media management for one of the UK's most successful, privately owned luxury hotel brands. Role and Responsibilities: • Lead the social media strategy for Firmdale Hotels across Instagram, Facebook, LinkedIn and TikTok. Take ownership of copywriting, content creation, scheduling, publishing and community management for the social channels. Create high end content across various pillars (rooms, restaurants, bars, private events) and grow our channels, increase brand recognition and loyalty, and reach new audiences., • Work with the Senior Social Media & Content Executive and New York Social Media Manager to execute an insight-led social media strategy aligned with wider PR, marketing and commercial objectives – driving awareness, engagement, website traffic, bookings and revenue, • Create day-to-day content as well as deliver social campaigns for exciting pop ups, activations and seasonal moments, • Proactively identify and test emerging social media trends, formats and opportunities that could work for Firmdale, • Manage our paid social agency for Instagram and Facebook, working closely with them to execute and report on campaigns to drive awareness for the hotels and restaurants, • Execute a creator-led strategy for TikTok, • Manage content creators in collaboration with the PR team, both on a paid and gifted basis, identifying, briefing and managing creators aligned with our hotels and restaurants in London, • Frequently visit our London hotels, bars and restaurants to capture engaging video content via iPhone and camera for Instagram Reels, • Monitor, analyse and report on the performance of the social media platforms, • Use data-driven growth tactics to increase social engagement and audience, • Share a monthly social report, • Input into ad hoc reports for team projects and key events, • Support the PR & Marketing team in photo and video shoots, and support the wider PR & Marketing strategy, including promoting experiences and events, • Work with third parties (such as Design Hotels, Mr & Mrs Smith and drinks partners) on collaborative content, • Continuously monitor and engage with social media conversations about Firmdale Hotels, proactively engaging with accounts including key contacts such as journalists and travel agents Requirements: • Genuine interest in social media, digital trends, and hospitality, • A minimum of five years' experience working in social media within the luxury, lifestyle or hospitality industry – F&B experience a bonus, • A roster of industry and influencer contacts, • A strong understanding of the social media industry and platforms, and the ability to embrace new features to drive engagement – Instagram, TikTok, LinkedIn and Facebook, • Track record of growing social media accounts, • Professional experience managing a social media calendar and the use of scheduling tools, with proficiency in reporting across different social media channels (either via the native platforms or third-party reporting tools), • Proficient with an iPhone and passionate about content creation, • Highly organised with the ability to prioritise effectively while managing a high-volume workload Location and Hours • 9am to 6pm Monday to Friday, based at our Head Office in Soho, • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand, • Monitor and engage with social media channels, albeit briefly, during weekends as needed to maintain timely responses and brand presence, • Occasional evening work to oversee shoots, events or create content What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed., • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Referral bonus scheme for recommending top talent, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for 2024, 2025 & 2026, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you passionate about culinary excellence and looking for an exciting new challenge? Firmdale Hotels invites you to become part of our award-winning team at the Charlotte Street Hotel. Known for our vibrant atmosphere and exceptional service, Firmdale Hotels offers a dynamic and supportive work environment where you can thrive and grow your career. As a Sous Chef, you will play a crucial role in our kitchen, leading and developing our talented team to deliver outstanding culinary experiences. Your managerial skills will ensure smooth and consistent service, while your creativity and attention to detail will elevate our dishes to the highest standards. Responsibilities: • Lead and mentor the kitchen team to achieve excellence in food preparation and presentation., • Maintain high standards of food knowledge and culinary techniques., • Organise and manage the kitchen operations to ensure efficiency and quality., • Communicate effectively with team members and other departments to guarantee seamless service., • Uphold a commitment to using fresh, high-quality ingredients to create memorable dishes. What you Need: • 2 years proven experience in a similar role within a high-quality kitchen., • Exceptional attention to detail and a passion for food., • Strong organisational and communication skills., • Ability to inspire and lead a team with confidence and enthusiasm., • Dedication to maintaining the highest standards of food safety and hygiene. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you a culinary enthusiast looking for an exciting opportunity to showcase your talent? Look no further! Firmdale Hotels invites you to become our newest Junior Sous Chef at the prestigious Number Sixteen Hotel. As a Junior Sous Chef at Number Sixteen Hotel, you will be at the heart of our culinary operations, contributing to the seamless delivery of exceptional dining experiences. Your role will involve collaborating with our talented kitchen team to ensure the highest standards of quality and efficiency are maintained. Responsibilities: • Utilise your culinary expertise to assist in the preparation and execution of breakfast, lunch, and dinner services., • Thrive in a fast-paced environment, demonstrating confidence and composure during peak periods., • Lead by example, supervising and motivating a small team to achieve culinary excellence., • Maintain meticulous attention to detail, ensuring each dish meets our exacting standards of presentation and taste., • Take ownership of stock management and ordering for your section, optimising inventory levels and minimising waste., • Showcase your organisational and communication skills, effectively liaising with colleagues to coordinate kitchen activities seamlessly., • Collaborate closely with the Head Chef and Sous Chefs to uphold the hotel's culinary reputation and exceed guest expectations. What you Need: • Previous experience in a similar culinary role, ideally within a high-pressure environment., • A genuine passion for food and a dedication to delivering exceptional dining experiences., • Proven ability to lead and inspire a team, fostering a culture of collaboration and excellence., • Strong organisational skills, with the ability to multitask and prioritise effectively., • Excellent communication skills, both verbal and written, to engage effectively with colleagues and stakeholders., • A team player mentality, with a willingness to support your colleagues and contribute to the overall success of the kitchen. What We Offer: • Competitive salary of £39,700 per annum plus service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage