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JOSEPH Sales Assistant - Ashford Outlet As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for underperformance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills - you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong teamworking skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more!

🌟 Position: Helpdesk Administrator 🏢 Company: KLEEMANN UK GROUP 📍 Location: Ashford Office KLEEMANN UK Group is on the lookout for a dedicated Helpdesk Administrator to join our dynamic service operations team. Based at our Ashford office, this role is ideal for someone who thrives in a fast-paced environment and enjoys solving problems, coordinating tasks, and ensuring seamless day-to-day support. 🛎️📞 📌 Scope of the Role As a Helpdesk Administrator, you’ll play a central role in supporting our field operations and customer service functions. From logging breakdowns and managing communications, to liaising with engineers and maintaining accurate records, you'll be a key part of the engine that keeps our service running smoothly. 🔑 Key Responsibilities • Log and monitor lift breakdowns accurately and efficiently., • Respond to customer queries by phone and email in a professional and timely manner., • Manage and prioritise the helpdesk and compliance inboxes., • Upload insurance reports and maintain accurate documentation., • Update and maintain various client portals to ensure current data., • Allocate callouts based on priority, availability, and operational needs., • Track ongoing issues and provide regular status updates to clients., • Support overall service operations with clear communication and problem-solving. 🛠️ Skills & Experience • Previous experience in helpdesk, admin, or customer service roles., • Strong communication skills—both written and verbal., • Excellent time management and multitasking abilities., • Proficiency in Microsoft Office and general IT systems., • A proactive and independent approach to daily responsibilities., • Experience in the lift, engineering, or facilities sector is a plus, but not required. 💼 What We Offer • A dynamic role in a globally recognised company with opportunities for growth and development., • 28 Days Annual Leave., • Comprehensive Group Life Insurance., • Ongoing training and professional development support. Equal Opportunities & Accessibility KLEEMANN UK GROUP is proud to be an Equal Opportunities Employer. We value diversity and inclusion and are committed to providing a workplace where everyone can thrive. If you require any reasonable adjustments during the recruitment process, please let us know. #JobOpportunity #NowHiring #HelpdeskAdmin #LiftIndustry #KLEEMANN #ServiceTeam #AshfordJobs #AdminCareers

Job Title: Telesales Executive Location: Ashford, Kent Salary: £28,000 - £30,000 per annum (dependent on experience) plus commission (paid quarterly) Job Type: Full time/permanent (Office based) We are looking for an energetic, target-driven Telesales Executive to join our clients sales team. This role focuses on converting leads into new business, proactively targeting prospects, representing the company at trade shows, and delivering live product demonstrations online. Key responsibilities Follow up on incoming leads promptly and professionally to convert interest into sales. Proactively research, target and develop new business opportunities to grow the customer base. Manage and maintain accurate records in the CRM; track progress through the sales pipeline. Conduct engaging, persuasive product demonstrations on conference calls and webinars. Attend trade shows and industry events to network, generate leads and represent the company. Prepare tailored proposals, quotations and follow-up communications to support closing deals. Meet and exceed individual and team sales targets; report on performance and market feedback Required Skills and experience At least 2 years experience in a similar role (B2B sales) Comfortable delivering product demonstrations via conference calls/webinars. Demonstrable experience targeting new business and working to measurable sales targets. Proficient with CRM systems and Microsoft Office; organised with strong time-management skills. Resilient, self-motivated and able to work independently and as part of a team