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Mechanical Technician Location: Luton Shift Pattern: 4 on / 4 off rotating shifts (42 hours per week) Base Salary: £60,000pa - £63,000pa Pension: 12% contribution from employer Annual Leave: 25 days + Bank holidays Other benefits: Bupa Private Medical Insurance, Life Assurance, Health Cash Plan The Role You will play a key role in maintaining and improving critical live operational mechanical assets, ensuring a safe, reliable and high-quality service. Key Responsibilities: • Carry out planned, preventative, and reactive maintenance on live operational mechanical plant, systems and equipment., • Diagnose faults, identify root causes, and recommend long-term improvements., • Provide first-line plumbing support when required, including clearing foul drains., • Use asset management and IT systems to receive, complete, and close work orders., • Maintain accurate engineering and operational records in line with regulatory and business requirements., • Promote safe working practices and contribute to a strong safety culture., • Maintain excellent housekeeping standards in plant rooms and technical areas., • Support mechanical improvement and upgrade projects., • Monitor contractor work quality and mentor apprentices or trainees when required., • Deliver work efficiently and right first time to support a great guest experience. About You: • BTEC ONC/HNC or equivalent in a relevant engineering discipline., • Mechanical engineering experience gained through apprenticeship, training, or practical experience., • Experience with commercial and/or domestic gas and oil heating systems., • Strong fault-finding and problem-solving skills., • Good communication and interpersonal skills., • Able to work independently and as part of a team., • Physically fit for an operational environment., • Full clean driving licence Desirable: • Gas Safe registration, • Electrical qualifications or experience

Job title: Digital Electronics Engineer Location: Luton, UK Scope The role focuses on the design, bring-up, debug, and verification of complex electronic hardware, with particular emphasis on high-speed digital and power electronics. The position operates within a multidisciplinary engineering environment and supports the delivery of integrated, high-reliability systems for defence or similarly regulated applications. Role The Electronics Engineer will be responsible for hands-on hardware development activities from schematic design through board bring-up, debug, and verification. The role requires close collaboration with PCB layout, FPGA, firmware, mechanical, and systems engineering teams, as well as on-site laboratory work. Responsibilities • Design, bring up, and verify electronic hardware, including high-speed digital and power electronics., • Debug complex hardware issues using schematics, laboratory test equipment, FPGA command-line tools, and structured fault-finding techniques., • Support and guide PCB layout engineers, providing input on high-speed design, impedance-controlled routing, and signal integrity considerations., • Collaborate proactively with multidisciplinary Integrated Product Teams (IPTs), including mechanical, firmware, FPGA, and systems engineering, to resolve technical issues and deliver fully integrated solutions. Required experience • Strong experience in digital electronics and power electronics design., • Proven hands-on experience with board bring-up, laboratory debugging, and hardware test activities., • Experience debugging FPGA-based circuits and board-level issues using command-line or prompt-based FPGA interaction tools., • Experience working on high-speed designs up to approximately 5 GHz., • Experience diagnosing and resolving hardware faults using limited information, schematics, PCB layout data, and test equipment. Mission Akkodis, is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With a shared passion for technology and talent, 50,000 engineers and digital experts deliver deep cross-sector expertise in 30 countries across North America, EMEA and APAC. Akkodis offers broad industry experience, and strong know-how in key technology sectors such as mobility, software & technology services, robotics, testing, simulations, data security, AI & data analytics. The combined IT and engineering expertise brings a unique end-to-end solution offering, with four service lines – Consulting, Solutions, Talents and Academy – to support clients in rethinking their product development and business processes, improve productivity, minimize time to market and shape a smarter and more sustainable tomorrow. Akkodis is part of the Adecco Group and is a commercial brand under which both AKKA and Modis entities operate.

COMPANY When it comes to innovation and achievement there are few organisations with a better track record. Join us and you’ll be able to play a big part in the success of our highly successful, fast-paced business that opens up Europe so people can exercise their get-up-and-go. With over 300 aircraft flying over 800 routes to more than 30 countries, we’re the UK’s largest airline, the second largest in Europe and the tenth largest in the world. Flying over 80 million passengers a year, we employ over 13,000 people. Its big-scale stuff and we’re still growing. TEAM The ITSO (IT Services and Airline Operations) organisation is responsible for the rapid delivery of reliable, scalable, and efficient IT infrastructure services that underpin the technology essential to easyJet’s growth and strategic ambitions. Within ITSO, the Workplace Products team designs, delivers, and manages digital workplace solutions that enhance the employee experience. The team’s includes Productivity & Collaboration, Workplace Devices, and Adoption & Automation. These products enable more effective ways of working, boost employee engagement and agility, and leverage consumer-grade technologies to support a modern, connected workforce. JOB PURPOSE The Digital Workplace Product Adoption Specialist is responsible for developing and executing strategies that promote the effective adoption of Digital Workplace Products among easyJet employees. A key focus will be driving adoption and optimisation of Microsoft 365 tools to support modern ways of working. This role is pivotal for driving the successful adoption of digital workplace technologies and ensuring a seamless, user-centric digital employee experience (DEX). Blending change management, user experience design, and platform enablement, the role will shape and execute adoption strategies that maximise the value of digital tools across the organisation, empowering employees, enhancing productivity, and supporting easyJet’s digital transformation journey. JOB ACCOUNTABILITIES The Digital Workplace Product Adoption Specialist is responsible for driving the successful adoption and effective use of Workplace Products. This includes developing strategies, delivering training, enabling change, and continuously improving the digital employee experience. The role reports to the Workplace Product Adoption & Automation Product Lead. Adoption Strategy & Planning • Define and execute adoption strategies aligned with business goals and user needs., • Collaborate with stakeholders to prioritise initiatives that maximise product value and engagement., • Align adoption efforts with change management, communications, and platform roadmaps., • Contribute to the design and execution of adoption strategies at scale Engagement & Enablement • Develop targeted messaging and campaigns tailored to user roles and digital maturity., • Build and maintain user personas to inform onboarding and engagement strategies. Training & Knowledge Sharing • Design and deliver training programs, toolkits, and self-serve resources., • Promote peer learning through community channels and ·Tips & Tricks· content. Change Leadership • Act as a change agent, fostering a culture of digital curiosity and continuous learning., • Identify impacted user groups and deliver clear, user-focused communications. Performance & Value Management • Monitor adoption metrics and user feedback to assess impact and identify improvement, • Provide actionable insights to leadership to inform product and engagement strategies., • Track measurable outcomes such as increased M365 usage, reduced support tickets, and improved satisfaction scores. Architecture & Technology Management • Research & Innovation - Monitor industry trends and emerging technologies, translating insights into actionable recommendations., • Technology Evaluation & Selection - Evaluate current and emerging technologies through a user-centric lens., • Strategic Partnerships & Value Realisation - Build strong relationships with internal and external partners (e.g., Microsoft & TCS) TECHNICAL SKILLS REQUIRED Technical Expertise & Product Knowledge • Deep expertise in Microsoft 365 suite: Teams, SharePoint, OneDrive, Viva, Power Platform., • Familiarity with M365 Admin Centre, usage analytics, and reporting tools., • Awareness of security, compliance, and governance in M365., • Experience with digital content creation (Sway, Stream, Forms, PowerPoint)., • Skilled in developing and delivering engaging training and enablement resources., • Experience applying change management frameworks (e.g., ADKAR, Kotter)., • Excellent communication and stakeholder engagement skills., • Analytical mindset and commitment to continuous improvement. Change Management & User Enablement • Experience in digital adoption and organisational change, • Strong stakeholder engagement and influence, • Skilled in developing training programs, workshops, and campaigns Communication & Collaboration • Excellent communication of technical concepts, • Ability to work cross-functionally with IT, business units, and leadership, • Active presence in champion networks to embed M365 best practices Problem-Solving & Innovation • Analytical mindset to identify and resolve adoption barriers, • Ability to drive continuous improvement based on user feedback We operate a hybrid working policy of up to 60% of the month spent with colleagues. What we offer • Competitive base salary, • Up to 20% bonus, • 25 days holiday, • BAYE, SAYE & Performance share schemes, • 7% pension, • Life Insurance, • Work Away Scheme, • Flexible benefits package, • Excellent staff travel benefits About easyJet At easyJet our aim is to make low-cost travel easy – connecting people to what they value using Europe’s best airline network, great value fares, and friendly service. It takes a real team effort to carry over 90 million passengers a year across 35 countries. Whether you’re working as part of our front-line operations or in our corporate functions, you’ll find people that are positive, inclusive, ready to take on a challenge, and that have your back. We call that our ‘Orange Spirit’, and we hope you’ll share that too. Reasonable Adjustments At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation Apply Complete your application on our careers site. We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all.

Associate Director – Town Planning - MRTPI Regional Team Lead – Hertfordshire £75,000+ (DOE) + Bonus + Excellent Benefits A standout opportunity has arisen for an ambitious Associate Director-level Planner to join one of the UK’s most respected independent planning consultancies, taking a lead role within their high-performing Hertfordshire office. With the planning and development market continuing to gain momentum — particularly across the South East where housing delivery, strategic land, commercial development and infrastructure proposals remain highly active — this is the perfect time to step into a role offering real leadership, profile-building opportunities, and genuine influence. This position would suit a commercially minded planner ready to take the next step into a senior leadership role, managing client relationships, overseeing delivery, and helping shape the growth of an already well-established regional team. The Opportunity You’ll be joining a consultancy known for its high-quality advice, strong client service, and realistic planning strategies, working across a diverse project portfolio spanning: • Residential & strategic land, • Commercial and mixed-use schemes, • Leisure developments, • Energy projects, • Heritage and sensitive planning environments This is a role with variety, responsibility, and a clear pathway for progression — ideal for someone who wants to build a long-term platform in one of the UK’s most active planning markets. Key Responsibilities • Leading and developing the Hertfordshire planning team, • Managing projects from inception through to determination and delivery, • Preparing planning appraisals, applications, appeals and written representations, • Acting as a key contact for major clients and stakeholders, • Playing a central role in business development, networking and work-winning, • Supporting the strategic direction and continued growth of the wider business, • Mentoring junior planners and helping shape a strong team culture What We’re Looking For • Chartered Town Planner / MRTPI, • Strong consultancy experience with broad technical capability, • Proven ability to manage a varied workload and deliver commercially, • Confident client-facing communicator with strong relationship-building skills, • Evidence of supporting or leading business development initiatives, • A leader-in-the-making — or already operating at Senior Associate / Associate Director level Full UK driving licence Why This Role? Why Now? The planning market is buoyant, workload levels remain high, and consultancies with strong reputations are seeing significant demand across both private and public sector clients. That means one thing: projects are flowing, opportunity is real, and progression is happening quickly for the right people. This role offers the chance to step into a visible leadership seat, grow your personal profile, and play a key part in shaping the direction of a thriving regional office — all while working on a genuinely high-quality project portfolio. Package A highly competitive salary c. £75k, and benefits package is on offer, alongside flexible working, strong internal support, and a clear route to further progression. Confidential Applications All applications will be handled in strict confidence. Shaun Lewis FutureGen Recruitment 07789 371470

About Helapet Ltd: Helapet stands as a leading UK manufacturer and distributor of medical and cleanroom consumables. Our range of sterile and non-sterile products are used to support healthcare provision and aseptic production within hospitals, pharmaceutical manufacturing, laboratories, and veterinary practice. We are the part of Clinimed Holdings Limited, a group of companies established in 1982 through the acquisition and formation of various entities within the group. Job Summary: We are looking for a motivated and results-driven Filtration Business Development Manager to grow sales and market share for our own-manufactured and in-sourced filter devices. Based primarily at Helapet’s Head Office in Houghton Regis, this role involves building strong customer relationships and driving business growth across the UK, with regular travel to meet and engage with customers and key stakeholders. Benefits: • Contributory Pension Scheme (5% employer contribution, increasing to 10% with length of service), • Medical Cash Back Plan (Simply Health), • Life Assurance (4 x Annual Gross), • Annual Performance Bonus, • Annual Pay Review, • Cycle to Work Scheme, • Employee Referral Scheme, • Discounts on Selected Products and Services, • Employee Assistance Programme – Health, • 25 annual holiday days, plus 8 bank holidays and one company day, • Additional Holiday purchase scheme (purchase up to an additional 3-days per holiday year) Job Responsibilities: Increase product usage and market share for Helapet Filter devices. • Achieve agreed sales targets and review performance regularly with the Sales and Marketing Manager., • Identify and develop opportunities to grow market share and expand into new markets., • Meet quarterly activity and reporting metrics., • Actively promote and sell products and services in a professional, structured manner using effective product presentations that highlight key features and benefits., • Build and maintain strong professional relationships with customers to enhance the Company’s reputation., • Plan and manage both new and existing customer accounts to maximise selling time and customer support., • Prepare customer quotations in collaboration with the Sales and Marketing Manager to secure new business., • Act as a key liaison between customers and the Operations Department regarding product specifications, customisation, and delivery lead times., • Arrange product samples where required. Implement sales and marketing strategy. • Execute agreed strategies and tactics and maintain business plans in line with direction from the Sales and Marketing Manager., • Develop and support marketing campaigns., • Identify, attend, and contribute to relevant industry events., • Maintain accurate territory records and ensure all administrative tasks are completed within set deadlines., • Gather and provide market intelligence to support business growth and decision-making. Professional conduct • Represent and promote the Company in a professional and ethical manner at all times., • Maintain a high standard of personal presentation., • Ensure Company equipment is kept in excellent working condition., • Treat colleagues, customers, and stakeholders with dignity and respect at all times. Personal Specifications: Essential: • Degree-level education in Life Sciences or a related field., • Proven sales experience, ideally within filtration, medical devices, or a technical sector., • Experience in new business development and managing existing accounts., • Comfortable working to sales targets and activity metrics., • Strong understanding of filtration products and their applications., • Excellent communication, presentation, and negotiation skills., • Ability to prepare accurate quotations and manage administrative tasks efficiently., • Strong interpersonal skills with a customer-focused approach., • Ability to identify new markets and provide valuable market insights., • Effective cross-functional collaboration and structured selling approach., • Self-motivated, professional, and ethical., • Flexible, adaptable, and willing to travel across the UK., • Positive, enthusiastic team player Desirable • Marketing experience, including campaigns and industry events., • Strategic thinking, problem-solving, and project management experience.

* * SALARY: Up to £32,961 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Minimum of 60% of working time to be based in the Milton Keynes office from February 2026, however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Permanent & Fixed Term Contract roles available, Part Time & Full Time CLOSING DATE: 09/03/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for several Collections & Recoveries Specialist Advisor's to act as a subject matter expert and deliver positive outcomes for our most vulnerable customers. Within this role, you will take ownership of case management, looking after a high volume of complex cases and your own customers. This specialist, customer-focused role will be instrumental in ensuring fair and proactive support for customers while balancing business needs. You’ll use your expertise, interpersonal skills, and analytical ability to handle complex investigations, conduct root cause analysis, and make independent remediation decisions that consider both customer and business requirements. Hear from a current Collections Specialist, Taylor Parker: 'Working in customer support is incredibly rewarding because you get to make a real difference in someone’s day, often turning a challenging situation into a positive experience. Every situation is different, and I enjoy using empathy, patience, and problem‑solving to reach solutions that genuinely help support people. Knowing that my work can lift a weight off someone’s shoulders, no matter how big or small, makes the role meaningful to me every day" What you’ll be doing: • Caseload management of complex matters. Working with vulnerable customers and managing complex cases to achieve the best outcome for all parties. This may require thinking outside the box to provide the best solutions., • Handling customer dissatisfaction in an appropriate and professional manner and adhering to our complaints/escalation process., • Identifying and driving improvements to maximise the identification of and service to vulnerable customers., • Take ownership to investigate customer circumstances and root cause analysis, considering all options available., • Be an escalation point for complex issues whilst demonstrating empathy, compassion and negotiation skills., • Take ownership for key processes to ensure they are managed within the service levels agreed., • Management of the arrears process and work with third parties., • Guide customers through a range of processes using various communication channels (e.g. Telephony, White mail and E-mail). Supporting customers who are facing financial and personal difficulties over the telephone and via written communication to effectively understand their individual circumstances., • Continually review customer circumstance to make informed decisions., • Escalate highly complex queries that cannot be resolved at first instance. Essential experience & skills: • Proven customer service experience ideally within financial services, or specifically with vulnerable customers., • Competent in using multiple systems including MS Office, CRM and telephony systems. Strong levels of communication and empathy meaning you can easily connect with customers identified as vulnerable whilst managing them through the debt collection process., • Ability to work to service levels and quality measures., • Confident in talking to customers and managing complex cases., • Excellent negotiating and influencing skills., • Ability to analyse cases, gather necessary information, and make informed decisions., • Excellent prioritisation skills, adaptable to new cases throughout the day., • Ability to work under pressure within a deadline environment., • A clear understanding of the FCA regulations and vulnerable customer guidance., • Demonstrates emotional intelligence, resilience and empathy for our most distressed customers, aiming for their best outcomes., • Ability to question customers to gain a full understanding of their circumstances and affordability., • Strong teamwork skills whilst maintaining individual workload., • Competent to support high volume calls and/or transactions across the wider area. What’s in it for you? Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.

* * SALARY: Starting from £28,708.80 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Permanent, 32.5 hours per week CLOSING DATE: 09/03/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Corporate Credit Specialist to drive the smooth, accurate and consistent delivery of the end‑to‑end credit assessment process for all our Dealers. This high‑impact, analytical role will play a key part in strengthening our decision‑making by producing insightful operational reporting, uncovering anomalies, and safeguarding the integrity of our data. You’ll also support the Corporate Credit Assessment Team in managing and controlling wholesale funding limits—helping ensure our portfolio operates with clarity and control. What you’ll be doing: • Comply with all VW Bank UK rules, regulations and standards, including the European Organisational Handbook (E‑OHB)., • Analyse, interpret and input audited company accounts to maintain accurate Dealer risk ratings in the BERTA system., • Manage the end‑to‑end Dealer credit assessment process, ensuring all required documentation is collected, validated and approved within strict Section 18 German Banking Act timelines., • Prepare Dealer credit packs with the Credit Manager, carrying out financial analysis, assessing business structures (KYC), and requesting any additional information needed., • Administer and maintain systems used in the credit review process, completing End‑of‑Review tasks and ensuring all updates, diaries and scanned documents are recorded accurately., • Produce selected legal documentation for approval by the Credit Manager and/or Legal to ensure full legal compliance., • Register legal charges with Companies House and Land Registry to ensure Volkswagen Bank’s security interests are properly recorded., • Work with the Credit Manager team and the Dealer network to support day‑to‑day relationship management, including limit switch requests and query resolution., • Generate monthly performance reporting (dashboards, KPIs) using systems such as SAP BW, SAP BCA, Experian, Companies House, Section 18, SLI Dealer Portal and BERTA., • Provide administrative support during Dealer closures, terminations or failures., • Maintain and update procedures, policies and ARIS maps to ensure they remain accurate, relevant and compliant with E‑OHB and UK/German legislation., • Ensure all daily activities are completed in line with E‑OHB requirements., • Experience in financial services, banking and/or the motor industry., • Good understanding of balance sheets, financial ratios and security structures., • Strong drive, personal commitment and a desire to continuously develop skills and knowledge., • Proven ability to understand, interpret and work confidently with financial information., • A methodical, disciplined and proactive approach, with the focus needed to deliver in a fast‑paced environment., • Highly organised and self‑motivated, with the ability to manage multiple tasks, use initiative and meet deadlines., • Customer‑focused team player with excellent communication and interpersonal skills, able to build strong relationships at senior levels., • Positive attitude with the confidence to challenge appropriately when needed., • Agile mindset, able to adapt quickly to change, learn fast and respond effectively to new requirements. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

* * SALARY: Up to £42,600 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Multiple fixed term contracts available, full time 35 hours per week & part time 32 hours per week CLOSING DATE: 06/03/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Customer Resolutions Team Manager to lead and develop a team within our Customer Resolutions function, making sure we deliver outstanding service to our customers—even when things go wrong. This is a role where your decisions genuinely change customer outcomes and shape how we’re seen as a business. In this high‑impact role, you’ll coach and support your team to perform at their best, embed empathy throughout the complaints journey, and drive continuous improvement to deliver fair, consistent, high‑quality resolutions that align with our mission and values. You’ll take ownership of monitoring complaint volumes and progress, ensuring we meet all regulatory timescales and deliver outcomes that meet the standards set by the FCA, FOS, TCF, and Vulnerable Customer guidance. What you’ll be doing: • Overseeing and allocating team and individual caseloads, ensuring effective engagement with FOS and legal partners., • Managing complex, high‑risk, high‑profile, and CEO complaint escalations., • Ensuring fair, evidence‑based and proportionate customer outcomes within authority limits., • Supporting balanced decisions that consider customer circumstances, inconvenience and distress., • Negotiating resolutions with the Volkswagen Brand CSC and Retailer Network to achieve best‑possible outcomes., • Managing relationships with senior internal and external stakeholders, including legal teams and the FOS., • Overseeing diagnostic and triage processes to prioritise and route complaints effectively., • Leading team performance, addressing underperformance and developing high performers., • Conducting quality assurance to ensure FCA compliance and consistently high‑quality customer experiences., • Delivering regular coaching and 1:1s to drive performance improvement., • Ensuring accurate case logging to support root‑cause analysis and regulatory reporting., • Ensuring appropriate support for all customer types, including vulnerable customers., • Acting as a TCF Champion and point of escalation, embedding TCF outcomes across the team., • Supporting team engagement with VWFS culture and long‑term strategic goals. Our Customer Resolutions team sits within the Customer Operations department, and our purpose is to transform moments of customer distress into genuine delight. We’re passionate about delivering fair, thoughtful, and timely outcomes, and we’re looking for someone who shares this commitment. Essential experience & skills: • Strong PC literacy, including confident use of Microsoft Office., • Excellent written and verbal communication skills., • Proven ability to manage and influence stakeholder expectations., • Confident in handling customers and colleagues at all levels., • Strong organisational skills with the ability to prioritise and meet deadlines under pressure., • Solid understanding of TCF, FCA, FOS and Vulnerable Customer requirements., • Experience working in a complaint's environment (Financial Services preferred)., • Demonstrated experience in people management., • Skilled in complaint handling. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

* * SALARY: From £41,567 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Part time FTC, 32 hours per week, ending 31/12/27 CLOSING DATE: 04/03/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Financial Accountant, in this role you will play a key role in supporting the financial control and regulatory framework of the organisation. You will be responsible for producing accurate and comprehensive supporting schedules for the monthly management accounts and regulatory submissions for Volkswagen Bank GmbH UK Branch. What you’ll be doing: • Prepare monthly management accounts, disclosure information, and variance analysis for VW Bank UK Branch in accordance with IFRS and German GAAP, up to management review., • Analyse, reconcile, and investigate balance sheet and P&L positions to ensure accuracy and completeness, proposing correcting entries where required., • Produce regulatory reports for VW Bank UK Branch for submission to HQ, including liquidity, solvency and deposit guarantee reporting., • Review and update all regulatory submissions to reflect changes required by the regulator, HQ, or the Bank team., • Prepare regulatory and statutory submissions for VWFS UK Ltd. to the Financial Conduct Authority (FCA) and the Office for National Statistics (ONS)., • Ensure all intercompany balances are accurately accounted for, reconciled, and reported each month, including preparation of the monthly Intercompany Pack for management review., • Qualified Accountant (ACCA, CIMA or ACA)., • Experience preparing accounts under both IFRS and German GAAP., • Strong ability to work with large and diverse data sets, consolidating information into accurate final submissions., • Proven experience managing relationships with multiple stakeholders across the business., • Solid technical accounting knowledge, including exposure to regulatory reporting and taxation., • Proficient in Microsoft Office applications, with strong Excel skills. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

Responsibilities Client Service Advisor - Commercial SME Insurance – Chelmsford Do you have experience in handling commercial insurance requirements from a wide and varied portfolio of clients, Are you adept at building lasting working relationships with clients and insurers alike? If so then we'd love to hear from you in connection with this fantastic new Client Service Advisor role that will form part of our SME & Specialisms insurance team. This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like As a Client Service Advisor your key responsibilities will include: • Working independently whilst supporting you team to ensure delivery of the highest level of service to each assigned Client., • Identify potential improvements in Client risk & insurance programme and implement recommended changes for Clients if required., • Negotiate new business terms, renewal terms, Mid Term adjustments and cover extensions., • Preparation of comprehensive marketing presentations and the renewal report to prepare full cover comparisons as required., • Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them, This is a phenomenal opportunity to join Aon and benefit from comprehensive suite of benefits and employee wellbeing initiatives that we provide to all colleagues. You'll also be joining an organisation that is in control of its own destiny and provides a culture where everyone can bring their authentic selves to work every day. Career progression and possibilities are endless too! Skills and experience that will lead to success • Insurance experience required, ideally gained as an insurance broker, • Fully conversant with FCA principles, procedures and process, • Good level of technical knowledge, especially in the major UK commercial insurance classes, Property, Liability and Combined, • Organised, with the ability to prioritise work, delivering accurately and on time, • Embrace change and react positively, • Proven relationship management skills, • Must work well in a team and collaborate with others In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email #LI-RC #Hybrid

COMPANY When it comes to innovation and achievement there are few organisations with a better track record. Join us and you’ll be able to play a big part in the success of our highly successful, fast-paced business that opens up Europe so people can exercise their get-up-and-go. With over 300 aircraft flying over 800 routes to more than 30 countries, we’re the UK’s largest airline, the second largest in Europe and the tenth largest in the world. Flying over 80 million passengers a year, we employ over 13,000 people. Its big-scale stuff and we’re still growing. TEAM The ITSO (IT Services and Airline Operations) organisation is responsible for the rapid delivery of reliable, scalable, and efficient IT infrastructure services that underpin the technology essential to easyJet’s growth and strategic ambitions. Within ITSO, the Workplace Products team designs, delivers, and manages digital workplace solutions that enhance the employee experience. The team’s includes Productivity & Collaboration, Workplace Devices, and Adoption & Automation. These products enable more effective ways of working, boost employee engagement and agility, and leverage consumer-grade technologies to support a modern, connected workforce. JOB PURPOSE The Digital Workplace Product Adoption Specialist is responsible for developing and executing strategies that promote the effective adoption of Digital Workplace Products among easyJet employees. A key focus will be driving adoption and optimisation of Microsoft 365 tools to support modern ways of working. This role is pivotal for driving the successful adoption of digital workplace technologies and ensuring a seamless, user-centric digital employee experience (DEX). Blending change management, user experience design, and platform enablement, the role will shape and execute adoption strategies that maximise the value of digital tools across the organisation, empowering employees, enhancing productivity, and supporting easyJet’s digital transformation journey. JOB ACCOUNTABILITIES The Digital Workplace Product Adoption Specialist is responsible for driving the successful adoption and effective use of Workplace Products. This includes developing strategies, delivering training, enabling change, and continuously improving the digital employee experience. The role reports to the Workplace Product Adoption & Automation Product Lead. Adoption Strategy & Planning • Define and execute adoption strategies aligned with business goals and user needs., • Collaborate with stakeholders to prioritise initiatives that maximise product value and engagement., • Align adoption efforts with change management, communications, and platform roadmaps., • Contribute to the design and execution of adoption strategies at scale Engagement & Enablement • Develop targeted messaging and campaigns tailored to user roles and digital maturity., • Build and maintain user personas to inform onboarding and engagement strategies. Training & Knowledge Sharing • Design and deliver training programs, toolkits, and self-serve resources., • Promote peer learning through community channels and ·Tips & Tricks· content. Change Leadership • Act as a change agent, fostering a culture of digital curiosity and continuous learning., • Identify impacted user groups and deliver clear, user-focused communications. Performance & Value Management • Monitor adoption metrics and user feedback to assess impact and identify improvement, • Provide actionable insights to leadership to inform product and engagement strategies., • Track measurable outcomes such as increased M365 usage, reduced support tickets, and improved satisfaction scores. Architecture & Technology Management • Research & Innovation - Monitor industry trends and emerging technologies, translating insights into actionable recommendations., • Technology Evaluation & Selection - Evaluate current and emerging technologies through a user-centric lens., • Strategic Partnerships & Value Realisation - Build strong relationships with internal and external partners (e.g., Microsoft & TCS) TECHNICAL SKILLS REQUIRED Technical Expertise & Product Knowledge • Deep expertise in Microsoft 365 suite: Teams, SharePoint, OneDrive, Viva, Power Platform., • Familiarity with M365 Admin Centre, usage analytics, and reporting tools., • Awareness of security, compliance, and governance in M365., • Experience with digital content creation (Sway, Stream, Forms, PowerPoint)., • Skilled in developing and delivering engaging training and enablement resources., • Experience applying change management frameworks (e.g., ADKAR, Kotter)., • Excellent communication and stakeholder engagement skills., • Analytical mindset and commitment to continuous improvement. Change Management & User Enablement • Experience in digital adoption and organisational change, • Strong stakeholder engagement and influence, • Skilled in developing training programs, workshops, and campaigns Communication & Collaboration • Excellent communication of technical concepts, • Ability to work cross-functionally with IT, business units, and leadership, • Active presence in champion networks to embed M365 best practices Problem-Solving & Innovation • Analytical mindset to identify and resolve adoption barriers, • Ability to drive continuous improvement based on user feedback We operate a hybrid working policy of up to 60% of the month spent with colleagues. What we offer • Competitive base salary, • Up to 20% bonus, • 25 days holiday, • BAYE, SAYE & Performance share schemes, • 7% pension, • Life Insurance, • Work Away Scheme, • Flexible benefits package, • Excellent staff travel benefits About easyJet At easyJet our aim is to make low-cost travel easy – connecting people to what they value using Europe’s best airline network, great value fares, and friendly service. It takes a real team effort to carry over 90 million passengers a year across 35 countries. Whether you’re working as part of our front-line operations or in our corporate functions, you’ll find people that are positive, inclusive, ready to take on a challenge, and that have your back. We call that our ‘Orange Spirit’, and we hope you’ll share that too. Reasonable Adjustments At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation Apply Complete your application on our careers site. We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all.

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