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Patient experience jobs in United Kingdom - Page 2

  • Job Title: Patient Promoter – Conways Opticians, Sutton
    Job Title: Patient Promoter – Conways Opticians, Sutton
    1 month ago
    £12.5 hourly
    Full-time
    Sutton

    Are you a people person with a passion for promoting health and well-being? Do you have the confidence and charisma to strike up a conversation with anyone you meet? If you enjoy engaging with people, making connections, and helping others, we want YOU to join our team at Conways Opticians in Sutton! About Conways Opticians: Conways Opticians is not your average optician. We believe in providing top-tier eye care with a personal touch. Our mission is simple: to help our community see better and live better. As a Patient Promoter, you’ll be at the heart of that mission—helping our local community understand the importance of eye health while promoting our services with enthusiasm and professionalism. The Role: As a Patient Promoter at Conways Opticians, you will be an essential part of our customer journey, engaging with passing foot traffic to raise awareness about the importance of eye exams and encouraging people to book their appointments with us. Your primary goal is to spark conversations, educate, and generate bookings—all while standing outside our store on the vibrant high street of Sutton. Key Responsibilities: Engage with passers-by: Warmly approach and engage people walking by, sparking conversations about the importance of eye health and the benefits of regular eye exams. Promote our services: Enthusiastically communicate our eye care services and book appointments for eye exams on the spot. Generate appointments: Create a buzz by effectively encouraging potential patients to schedule their eye exams, helping us grow our customer base. Customer service excellence: Provide outstanding customer service by being informative, friendly, and approachable at all times. Represent Conways: Be a positive ambassador of our brand by embodying our values and commitment to eye care. What We’re Looking For: Great Communication Skills: You must be confident and able to engage with a wide variety of people in a friendly and professional manner. Outgoing Personality: We need someone who’s comfortable talking to strangers, approachable, and full of energy. Customer Service Excellence: You should have a knack for creating positive experiences and making people feel comfortable and informed. Passion for Eye Health: A genuine interest in educating others about the importance of eye exams and helping them understand how we can improve their lives through better vision. Self-Motivated & Target-Driven: While you’ll have the flexibility to work your own hours, we need someone who’s goal-oriented and driven to generate appointments. Flexibility: Part-time, full-time, or weekend hours available! We’re open to accommodating your schedule. What We Offer: Competitive Pay: £12.50 per hour, with the potential for bonuses based on performance. Flexible Hours: Work hours that fit around your schedule—whether that’s part-time, full-time, or just weekends, we’re happy to accommodate. Supportive Environment: Join a dynamic, friendly, and passionate team that’s committed to supporting you in your success. Opportunity to Grow: As we expand, there are plenty of opportunities for career progression within the company. Why Join Us? Be part of a forward-thinking optician that puts the customer at the heart of everything we do. Work in a Vibrant Area: Sutton’s high street is the perfect place to interact with a variety of people, ensuring no two days are the same! Make a Real Difference: You’ll help people understand the value of their vision and encourage them to take action towards better eye health. If you’re ready to take the first step in an exciting new role, where you’ll be on the frontlines of real, impactful change, apply now to join the Conways Opticians family!

    Immediate start!
    No experience
    Easy apply
  • Dental Clinic Receptionist/ Front of House
    Dental Clinic Receptionist/ Front of House
    1 month ago
    £13–£15 hourly
    Full-time
    London

    We are currently recruiting for an experienced full-time Dental Clinic Receptionist to join our experienced team, helping support our patients regain their smiles and confidence through dental implant and aligners treatment. The position is for work in our established dental implant clinic in Balham, London. What's Required? Dental Reception or similar experience with the necessary IT skills Be well presented and able to communicate clearly with patients and other staff members Have a friendly and professional manner A good general knowledge of CQC compliance would be considered an advantage An excellent command of English is absolutely essential Flexibility to work between our clinics at East Finchley and Balham in London would also be an advantage Job Responsibilities: Acting as the first point of contact for visitors to the clinic, meeting and greeting people and giving a positive first impression Booking appointments and answering patient queries Liaising with staff, suppliers and clients Dealing with correspondence and phone calls related to patients and for the clinic manager Managing and preparing the daily dentist’s schedule, communicating with the staff, medical and non-medical Managing diaries and organising meetings and appointments Reminding the manager of important tasks and deadlines Preparing reports, managing databases and filing systems Implementing and maintaining procedures/administrative systems Helping with stock control The salary offered depends on experience. (Starting from £13 per hour ) Working hours are 9am until 6pm. Please send a CV and Cover Letter with your application. Expected start date: April 2026

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  • Nurse
    Nurse
    2 months ago
    Part-time
    South Kensington, London

    Registered Nurse (NMC) Location: South Kensington Medical & Dental, 20 Old Brompton Road, London SW7 Contract Type: Part-time (Sundays) Hours: Sundays 10:00am – 3:30pm The Registered Nurse will be responsible for phlebotomy, health screening assessments, ECG recording, and supporting off site virtual GP-led services in accordance with NMC standards, CQC Fundamental Standards, and practice clinical governance policies. The post holder must work autonomously within their scope of practice and maintain full compliance with the NMC Code (2018). • Venepuncture and capillary blood sampling, • Correct labelling, processing and packaging of pathology samples, • ECG recording and ensuring correct patient identification prior to testing, • Conducting structured private health screening assessments, • Recording observations including BP, pulse, oxygen saturation, height, weight and BMI, • Urinalysis and other point of care testing where required, • Infection prevention and control in accordance with practice policies, • Safe handling and disposal of sharps and clinical waste, • Chaperoning where required, • Deliver compassionate, patient-centred care, • Ensure informed consent is obtained prior to all procedures, • Provide clear explanations of tests and aftercare advice, • Escalate abnormal findings to the GP immediately, • Participate in clinical audits and quality improvement, • Maintain accurate contemporaneous clinical records, • Report incidents via practice reporting systems Reception experience would be beneficial • Current NMC registration (Adult Nurse), • Minimum 1 year post-registration experience, • Competent in venepuncture, • Experience performing ECGs, • Excellent communication skills, • Professional, well-presented and confident working in a private healthcare setting, • Experience in private GP practice, • Experience in health screening services, • Experience with digital clinical systems, • Phlebotomy certification, • Immediate Life Support training • NMC registration confirmation, • Enhanced DBS certificate, • Evidence of professional indemnity, • Proof of right to work in the UK, • Immunisation record including Hepatitis B immunity, • Evidence of CPD and revalidation compliance, • Two clinical references

    Immediate start!
    Easy apply
  • Registered General Nurse- sponsorship provided
    Registered General Nurse- sponsorship provided
    2 months ago
    £20–£20.5 hourly
    Full-time
    Uxbridge

    Registered Nurse with at least one year experience in a similar role Nursing home based in London Available Hours/Pay: • Full Time 36 -48 hours per week., • Long shifts 8am-8pm/8pm-8am, • Pay rate £20- £20.5/hour, • Paid breaks Our qualified nursing team are available 24 hours a day to provide medical and other forms of specialised support. Respecting patients and recognising patient as a unique individual, our nurses provide not just high-quality nursing skills, but truly person-centred care. About the Role: The main responsibilities of this role include: • Providing a high standard of care to people with mental illness and personality disorder, • Promoting the highest standards of clinical nursing throughout the hospital, • Overseeing the day-to-day care of patients and the administration of required medication, • To provide nursing and personal care and promote their abilities., • Planning, implementing, and supervising the provision of quality care, • Maintaining the required medical documentation, • Upholding residents’ rights to privacy, dignity and choice, • At a more senior level, you’ll also need to lead shifts as well as mentoring and supporting student nurses and other members of the team, • Familiarising yourself with, and strictly adhering to, company policy and procedure and Care Inspectorate guidelines Please note we are only accepting candidates with a UK active PIN and right to work in the UK( sponsorship provided for the right candidate) The main requirements for this role are: • *Must be a MENTAL REGISTERED NURSE (current PIN number with NMC and experience in the UK ), • *One year experience is mandatory, • *A genuine desire to work with the elderly, • *The ability to communicate clearly and concisely, along with excellent listening skills, • *The ability to supervise other staff members comfortably and competently, • *Strong clinical assessment and critical thinking skills, • *Ability to remain calm and composed in high-stress situations, • *Excellent communication and interpersonal skills Benefits: • *Competitive salary based on experience and qualifications, • *Preceptorship programme, • *Payment into the pension scheme, • *Paid time off for vacation, • *Continuing education opportunities for professional development, • *Free onsite parking, • *Free meal, • *Support with career development plan, • *Free parking, • *DBS covered All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS) and 2 satisfactory references. If you are a compassionate and skilled Registered Mental Nurse with experience we would like to have you joining our hospital. Apply below

    Immediate start!
    Easy apply
  • Pharmacy Technician
    Pharmacy Technician
    2 months ago
    £15–£18 hourly
    Full-time
    London

    Job Context and Summary: Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centered, coordinated care in our Practices. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice. Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. Pharmacy technicians are different to clinical pharmacists as they are not able to prescribe or make clinical decisions, instead working under supervision to ensure effective and efficient use of medicines. The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines. In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives. Job Specific responsibilities- Clinical: • To develop and maintain medicines related communication to all Practice staff, • To assist with the development and review of medicine audits, • Provide a contact for patients and colleagues with medication queries., • Liaise with Clinicians and staff to resolve prescribing queries Technical and Administrative: • To adhere to strict confidentiality policies at all times. Person specification: Qualifications and Experience Essential : • Professional registration with GPhC., • BTEC/NVQ level 3 or equivalent in pharmaceutical sciences., • Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy. Desirable: • Evidence of continued professional development (CPD).

    Easy apply
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