Cutover Manager
3 days ago
Norwich
Are you passionate about digital transformation and ready to make a real impact on patient care? We are seeking an exceptional Cutover Manager to lead one of the most critical phases of our New Electronic Patient Record (EPR) Programme. As Cutover Manager, you will be at the heart of our digital journey—responsible for planning, coordinating, and delivering the safe transition from our legacy systems to a modern, integrated EPR. You will work alongside clinical, operational, and digital leaders, guiding multidisciplinary teams through a complex and high‑profile go‑live. You will have the autonomy to shape the cutover strategy, lead the Go‑Live Command Centre, and manage risks and resources at scale. This role offers the chance to influence Trust‑wide change, build relationships with senior stakeholders and national partners, and leave a lasting legacy for the future of healthcare in our region. • Lead the development, implementation, and continuous improvement of the Trust‑wide cutover strategy for the EPR Programme., • Oversee all cutover activities, ensuring seamless coordination across data migration, testing, training, operational readiness, and early live support., • Establish and manage the EPR Go‑Live Command Centre, including incident management, downtime protocols, escalation, and rapid response., • Manage complex risks and dependencies, developing robust mitigation and contingency plans., • Hold delegated responsibility for the cutover workstream budget, including contractor and agency spend, resource allocation, and financial reporting., • Engage and influence senior stakeholders, including clinical, operational, and digital leaders, and manage relationships with external suppliers, system integrators, and NHS bodies., • Ensure compliance with Trust policies, NHS digital standards, and statutory requirements, including safeguarding, equality and diversity, health and safety, and information governance., • Maintain accurate and timely documentation of all cutover activities, decisions, and outcomes for audit and assurance purposes., • Champion a culture of safety, learning, and improvement throughout the cutover and go‑live period., • Master's degree or demonstrable equivalent senior‑level experience in Health Informatics, Project/Programme Management, Business Administration, or a related discipline., • Professional operational service delivery and business management knowledge to degree level or equivalent., • Postgraduate qualification in EPR configuration, digital health, or clinical systems., • Certification in NHS‑specific digital frameworks or standards (e.g. Blueprinting, What Good Looks Like)., • Significant experience leading cutover or go‑live activities in large‑scale digital transformation programmes, preferably within NHS or healthcare settings., • Proven track record of strategic planning and delivery across multiple workstreams (e.g. data migration, testing, training, operational readiness)., • Experience of working with EPR suppliers and system integrators, including contract mobilisation and implementation phases., • Experience of developing or implementing cutover policies, protocols, or toolkits within a Trust or system‑wide programme., • Strategic planning across multiple workstreams including data migration, testing, training, and operational readiness., • Specialist knowledge of cutover planning and execution in large‑scale digital health programmes., • Knowledge of risk management principles and business continuity planning., • Able to travel to Trust locations and sites as required. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £57,528 to £64,750 a year. Final salary is dependent on Job Evaluation. #J-18808-Ljbffr