The Role: We are seeking a highly motivated and experienced Ofsted Registered Manager to manage and oversee our supported living services for 16-18 years old. Reporting directly to the Managing Director, you will play a pivotal role in the day-to-day management and delivery of our services. This position is crucial for ensuring compliance with Local Authority fundamental standards while promoting best practices across the care settings. This opportunity will provide individuals the chance to grow a home and make an impact on the lives of young people. Key Responsibilities: Oversee and manage the daily operations of supported living services in line with council requirements, ensuring high standards of care. Supervise, mentor, and train support staff, fostering a collaborative, proactive, and supportive environment. Assist in the development, implementation, and review of individual care plans that reflect each client’s personal goals and aspirations. Key work with the Individuals to develop their support plan through the referral, assessment and review stages of person-centred planning. Understand their lifestyle choices, circles of support, what is important to and for them, and supporting them to have more choice and control in their life. Engage regularly with service users, families, and professionals, ensuring that care delivery aligns with a person-centred approach. Conduct regular audits and ensure all documentation is compliant with regulatory standards. Support with recruitment, staff rotas, and management of resources, ensuring services operate effectively within budgets. Actively contribute to continuous improvement initiatives and implement policies that drive quality and efficiency across the services. A level 5 qualification or be working towards this with management experience is crucial to the role, as well as experience in building a service and team as we are expanding the company. You will have comprehensive understanding of supported living with young people aged 16 - 18 . An understanding of the strategies for managing Challenging Behaviour and have the ability to understand equality issues and have knowledge and consideration of meeting the diverse needs of the staff team and vulnerable children / adults. You should have the ability to continually aim at improving the staff teams’ performance to provide Best Value Services and to develop effective team performance, make informed decisions and offer a clear lead, including pre-planning and impartation and monitoring of those plans, as well as having experience of handling conflict and managing sensitive issues to achieve positive outcomes. Person Specification: Leadership: Proven experience in a supervisory or management role within a supported living or similar regulated care environment, with a focus on empowering teams (minimum 1 year). You will lead, oversee and assist the directors in implementing the company’s vision, including the systems, staffing, policies and procedures that enable structure and high standards to be delivered. Communication Skills: Excellent written and verbal communication skills, able to liaise confidently with service users, families, staff, and professionals. Problem-Solving: Strong analytical skills with the ability to make decisions under pressure and resolve conflicts effectively. Organisational Skills: Exceptional organisational abilities, with a proactive approach to meeting deadlines and adapting to changing service demands. Empathy & Resilience: Genuine commitment to the well-being of others, with resilience and a positive attitude in a demanding sector. Qualifications Required: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway). Valid driving license or willingness to travel between service locations. Up-to-date knowledge of relevant Children & Adult Social Care Legislation, safeguarding procedures, and health and social care legislation. Benefits: Competitive salary and numerous benefits to grow As a growing company, there will be more perks as we grow and you will be at the forefront of it. Comprehensive training and development programs, including access to relevant qualifications and leadership training. Employee assistance programs supporting mental and physical well-being. Opportunities for career progression in a growing, dynamic company. If you are passionate about making a difference in young people’s lives and looking to advance your career in a supportive, passionate organisation, we would love to hear from you. Proof of right to work in the UK. Please be advised we do NOT offer sponsorship. Job Type: Full-time, Permanent Pay: £42,000 to £52,000 per year depending on experience (negotiable) Additional pay: Company Growth Bonus Benefits: Enjoy your Birthday off Company events Company pension scheme in the future Employee mentoring programme Referral programme Sick pay Work from home in the future Training programmes As the business grows, so do the perks! Schedule: Monday to Friday Weekend availability when required On Call The role requires working flexibly mainly Monday – Friday but will require a manager who can be flexible where required. Licence/Certification: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway) Work Location: In person with possibility to WFH in the future
The Role Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations – Surrey based (1-year’s Operations experience) Martis Search are representing a Surrey based Asset Management company to hire a permanent “Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations.” In-our-opinion, they are one of the best boutique Asset Managers to work for in the UK. In essence you will be fully responsible for the end-to-end Client Operations support process. For example, the majority of their external clients for this side of this business are “Independent Financial Advisors”(IFA’s) and Retail clients, both sets of clients are all based in the UK (with an 80:20 % split heavily in favour of IFA clients). The IFA’s will bring in and introduce their book of Retail clients to the company’s Investment platform and the team are now supporting a brand new asset class called MPS (Managed Portfolio Services). So, the person will have daily contact on the phone, email etc with the IFA’s and Retail Clients. The role is really broad and varied and covers: Processing of new business/ Client Onboarding (and closing of new accounts for reasons such as bereavement, moving to an fund) Transfers In, Transfers Out. Client Services (answering all related queries directly with the clients on the phone, or email, or post for example relating to their investments, Client Onboarding, Client Offboarding, Bereavements, Transfers In, or Transfers Out). Managing external Transfer Agent. Administrative duties - including opening post, allocating work, managing queries. Cash & Stock Reconciliations. Maintenance of client records. Preparation and sending out of welcome letters and packs. Client Money/ CASS processing. Working closely with key internal stakeholders such as Sales/ Relationship Management, Risk, Finance & Compliance. Related Project Management. The successful incumbent will process and administer the firm’s Fund Manager’s business in a timely and accurate manner. They will monitor, oversee and process funds business on their internal/external platforms. The company have a very healthy track-record and $ AUM to match. You must either be from an Asset Management, or Wealth Management background and have a minimum of 2-3 of the tasks responsibilities above and having worked within IFA Wealth Management Operations (with the willingness and aptitude to learn more and take on more responsibilities within the Operations role). The company offer a hybrid mix of working-from-home and also in-the-office, but for the initial first three months you will be expected to go into the office full-time for on-the-job training. This is an amazing opportunity for someone to work for a very successful Asset Management company and the firm is truly invested in career progression (i.e. after a period of time to potentially become an Operations Supervisor, or Manager, or move into another department such as Risk, Compliance, or Sales) and they also offer study support, i.e. IOC, IMC, CFA, or even Excel, VBA, or Python courses. As this role is client facing, you will need to have a genuine “customer focused” approach, be a genuine people person and “go-getter” with good interpersonal skills, in both verbal and written form (i.e. sending out accurate emails and letters every day). In addition, having an aptitude with numbers and Excel is really important. Lastly, you need to take ownership of all queries, both big, or small and be proud and “dedication to excellence” to follow-up every customers query, know when to escalate to management etc. About you: Excellent Communication and Interpersonal skills. Collaborative Team player Ability to prioritise workload and work to tight deadlines. Good problem solving skills Ability to handle difficult situations with tact and diplomacy. Good administrative and personal organisational skills Good numeracy skills Good IT skills / ability to use Microsoft Office and Excel Salary £27,000 k pa - £30,000 k pa (dependent on experience), plus very good benefits.
Person Specification We are seeking an Education Consultant who possesses the following qualifications and attributes: Experience: Demonstrated experience in university applications both in the UK and abroad, admissions preparation, and educational consultancy. Knowledge: Proficient understanding of the UK school system, including admissions processes, curricula, and academic requirements. Language Skills: Fluent in Mandarin, with strong communication abilities in both Mandarin and English. General Scope and Purpose of Role This is a very busy and exciting role, which not only focusses on tutoring, and supporting other tutors, but also demands developing a sound commercial approach to providing quality services to our students, and their families. You will have demonstrable tutoring skills, and you will be able to support other tutors. You will also be able to understand the mission and values of the business, and keep these in mind when dealing with external stakeholders, as well as with students and families. Excellent communications skills are key to being successful in this role. Duties and Responsibilities - Act as a key representative of the business to all students and families alike, providing informed professional and courteous responses to external and internal enquiries. - Be mindful of ensuring positive business outcomes for Libra Education at all times in terms of both reputation, and also profitability. - Build effective relationships with students, tutors and families as required, ensuring effective communication, and support at all times. - Build effective professional relationships internally within the business, as well as with commercial partners and external stakeholders. - Liaise effectively with schools, and academic institutions with regards to students, ensuring a holistic approach to tutoring where possible. - Make accurate assessments of students and recommend appropriate products to students and families. - Record assessments appropriately, and ensure they follow Company guidelines. - Create relevant critical education pathways for tutors to follow with students. - Ensure the pathways are documented and communicated appropriately. - Allocate tutor jobs accordingly ensuring effective liaison as appropriate. - Effectively manage and mentor tutors as they carry out their duties providing support as required. - Carry out periodic reviews of tutor effectiveness ensuring that quality standards are met, and that any issues are resolved satisfactorily. - Plan, write and provide resources for lessons. - Keep a repository of lesson plans and resources as appropriate. - Maintain an open approach to the business and to varying duties and responsibilities in general at all times. - This role is likely to undergo development, and therefore the role holder will be expected to remain open to utilising a wide variety of skills and resources in order to develop as the business grows. - Remain committed to self-improvement by conducting self-appraisals after all relevant external meetings and assess strengths and weaknesses and address these accordingly. - Demonstrate a commitment to improvement by maintaining and developing skills in line with emerging organisational needs. £28,000.00- £32,000.00 Education: Bachelor's (required) Work Location: Hybrid Work Job Types: Full-time, Permanent Pay: £28,000.00-£36,000.00 per year Additional pay: Yearly bonus Benefits: Company events Company pension Free fitness classes Sick pay Work from home Schedule: 8 hour shift Day shift Monday to Friday Ability to commute/relocate: London, SW6 4LZ: reliably commute or plan to relocate before starting work (preferred) Education: Bachelor's (required) Experience: educational consultancy: 1 year (required) Language: Mandarin and English (required) Work Location: Hybrid remote in London, SW6 4LZ
Overview Ornate i Ltd provides continuous support and good quality applications for admissions in higher education in the UK. We aim to deliver the best match between student needs and the Universities we partner with. We are seeking a highly organised and proactive Office Manager to join our team and contribute to our ongoing success. The Office Manager will be responsible for day-to-day administrative operations of our office. Duties · Day to day management and running of the office. · Develop, implement and manage the Health & Safety policy. · Ensure the office is organized, efficient, and well-maintained. · Manage the facilities and maintain security. · Ensure all staff and visitors have a comfortable and safe working environment. · Liaise with agents and maintain university communications. · Liaise with agents and proceed invoices for payment per the company’s policy. · Help to organise staff and marketing events. · Manage office supplies, equipment, and inventory, placing orders as needed. · Organise IT support. · Keep accurate records. · Report to the Head of the Admin team Experience Excellent organizational and time management skills; Strong written and verbal communication abilities. Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace). Basic knowledge of bookkeeping and financial management. Ability to multitask and prioritize tasks effectively. Strong interpersonal skills and a customer service-oriented mindset. A level in business administration or a related field preferred but not mandatory. Experience in UK student recruitment or International student recruitment preferred but not mandatory. Join our team today and be part of a dynamic marketing environment where your skills will make a significant impact on our company's success. Job Types: Full-time, Permanent Pay: £35,000.00-£38,700.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Yearly bonus Benefits: Company events Company pension Referral programme UK visa sponsorship Work from home Flexible language requirement: English not required Schedule: Monday to Friday Overtime Education: A-Level or equivalent (preferred) Experience: Office Management: 2 years (preferred) Work Location: In person Application deadline: 25/10/2024 Reference ID: Ornatei2024 Expected start date: 25/11/2024
We are seeking a Qualified Plumbing Engineer to join our dynamic team. Working with domestic and commercial properties throughout London. The role involves the maintenance, repair, and installation of plumbing systems, with a focus on safety and high-quality workmanship. Customer relations are key and the ideal candidate will have good customer facing skills. The ideal candidate will possess a strong mechanical knowledge and be proficient in assembling and plumbing various systems. This role requires hands-on experience with power tools and hand tools, as well as the ability to perform some heavy lifting. The Plumbing Engineer will play a vital role in ensuring that all plumbing systems are designed, installed, and maintained to the highest standards. This role requires someone who can respond quickly, diagnose, secure and repair plumbing emergencies. - Monday-Friday 09:00-18:00 with the option for Overtime - Starting Salary 45k Per annum - Bonuses and rewards - 33 Days holiday per annum - Company van supplied - Company tools and materials supplied Example: Water pooling under the sink - leak unidentified. GBSE Connect promise - Ensure customer is kept aware of our Estimated arrival time. - Ensure customer relations are paramount throughout the visit. - Arrive as soon as possible to prevent damage to property. - Turn off the water supply if possible. - Identify leak source. Repair and replace. - Test for performance. Duties - Respond within the hour to a customer plumbing emergency. - Carry out communications to Head office to process job efficiently. - Diagnose and report on best cause of action. - Either carry out temporary repair or preferably permanent repair. - Assemble and install plumbing systems in accordance with relevant codes and regulations. - Perform routine maintenance and repairs on existing plumbing systems. - Utilise power tools and hand tools effectively to complete tasks efficiently. - Conduct inspections of plumbing systems to identify issues and recommend solutions. - Collaborate with customers and possibly other tradespeople, including carpenters, to ensure seamless integration of plumbing systems within building projects. - Maintain accurate records of work performed and materials used. - Ensure compliance with health and safety regulations while working on-site. - Engage in basic maths calculations for system layouts, material quantities, and measurements. Experience - Proven experience as a Plumbing Engineer or in a similar role is preferred. - Strong mechanical knowledge with the ability to troubleshoot plumbing issues effectively. - Familiarity with commercial driving is advantageous for transporting materials to job sites. - Experience in welding is a plus for specific plumbing applications. - Ability to perform heavy lifting as required during installations or repairs. - A solid understanding of plumbing codes and regulations is essential. If you are passionate about plumbing engineering and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity to contribute to our projects while advancing your career in a supportive environment. To Apply: If you're a skilled plumber seeking to advance your career with us, we’d love to hear from you. Job Type: Full-time Pay: 45,000.00 per year Additional pay: - Bonus scheme - Commission pay - Performance bonus - Tips - Yearly bonus - Overtime Benefits: - Company Van - Company pension - Relocation assistance - Work from home Schedule: - Monday to Friday - Weekend availability Experience: Plumbing: 1 year (required) Licence/Certification: - Driving Licence (required) - City & Guilds (required) Work Location: Remote
We have a great opportunity available for a Senior Civil Engineer (Highways) to join our team at Wokingham Borough Council, on a full time, permanent basis. - working from home / site visits when required. As Senior Civil Engineer (Highways) you will provide design and project management services to support strategic programmes and activities within the Capitals team. You will be responsible for managing projects in accordance with our change framework, across the portfolio of projects for the services. Working independently and pro-actively leading on the delivery of the key objectives, managing stakeholders, and delivering high quality outputs and outcomes under little supervision. Benefits: Now is a fantastic time to become part of our team and in return we can offer you an excellent range of benefits including flexible working options, remote working, a generous annual leave entitlement of 30 days (rising to 35 days after 5 years continued local government service), plus Bank Holidays, an enhanced local government pension scheme, a range of discounts, an onsite gym, salary sacrifice car schemes, an employee assistance program and so much more! Key responsibilities: Technical design to relevant UK standards (DMRB, Manual for streets) as well as producing high standard professional written technical reports. Producing technical drawings using Civil's 3D. Liaising and maintaining a good relationship with internal and external clients answering queries and responding to technical issues, provide support, and ensure that we deliver successful outcomes, which add improvement to services, customer outcomes, and savings. To identify key outputs and milestones for decision. To report to the appropriate governance forums, track and monitor actions. Adherence to WBC and supplier processes. Stakeholder Management. Liaising and managing surveyors, consultants, contractors and other collaborators. Record and track costs and benefits of projects and create learning logs to be referred to with each new project. Manage risks and issues in line with Corporate Risk management policy Pre-empt problems and resolve quickly to protect projects. Work with all parties in a collaborative manner and make decisions to ensure projects and tasks are on time and budget Candidate requirements: Bachelor’s degree in a relevant subject. Experience in efficiently using Civils 3D software to produce Highway plans. Sound working knowledge of relevant national and international highway related standards (e.g. DMRB, SHW, Traffic Signs Manual, Manual for Streets), contracts (e.g. ICE, NEC, and FIDIC), methodologies and procedures Experience of managing and delivering projects from concept design through to construction. With a minimum of 4 years’ experience Pavement design experience and Road drainage design experience Job Type: Full-time Pay: £38,223.00-£42,403.00 per year Benefits: Casual dress Company pension Cycle to work scheme Employee discount Flexitime On-site gym On-site parking Sick pay Work from home Schedule: Monday to Friday Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Wokingham, RG40 1BN Application deadline: 20/10/2024