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Customer Service Specialist – EMEA – Sunbury On Thames Role Type: B2B Customer Service / Order Management This is a key customer-facing role responsible for managing the full Order-to-Cash process for B2B customers, including hospitals, clinics, and specialist distributors. The position combines operational excellence with customer consultation, ensuring timely delivery of medical products while maintaining strict compliance with regulatory requirements, including Medical Device Regulation (MDR). Key Responsibilities Quotation Management & Calculation • Prepare and enter quotations in the ERP system for consumables, spare parts, capital equipment, and repair cost estimates, • Ensure pricing accuracy in line with complex framework agreements, • Receive and accurately enter customer orders via EDI, email, fax, and phone, • Carry out availability checks (ATP) and manage backorders proactively, • Coordinate express and same-day deliveries for urgent requirements, • Provide first-level product support, including identifying successor products and suitable alternatives, • Advise customers on ordering processes and logistics to improve efficiency and reduce errors, • Identify additional customer needs and offer relevant accessories, • Record, classify, and process complaints, returns (RMA), and service issues, • Maintain accurate batch and serial number traceability within the ERP system, • Support quality activities relating to incident documentation and product recalls, • Verify customer certification and delivery eligibility prior to order processing Requirements Profile Education & Experience • Completed commercial training or a comparable qualification within the healthcare sector, • Strong ERP system experience across orders, quotations, billing, and returns (e.g. SAP, NetSuite), • Business-fluent German and good English language skills, • Confident user of MS Office, particularly Excel, • High level of accuracy and attention to detail, • Calm, solution-focused approach under time pressure, • Strong communication skills with both customers and internal stakeholders, • Order accuracy and reduction of returns, • Phone and email service levels, • Quote-to-order conversion rate, • Effective backlog and availability management

We develop, manufacture and market a broad range of branded and non-branded generic pharmaceutical products across the United States (US), the Middle East and North Africa (MENA) and Europe.We are also a leading licensing partner in MENA.Our operations span more than 50 countries and are conducted t

Capex Manager – Pharmaceutical Manufacturing Site.Full-Time, FTC until December 2027 (On-site).An established, highly regulated manufacturing site is seeking an experienced.This role is central to shaping the site’s capital strategy and ensuring the successful delivery of projects ranging from s

For over 50 years, Rosemont Pharmaceuticals has been a trusted name in the development and manufacture of oral liquid medicines.

We develop, manufacture and market a broad range of branded and non-branded generic pharmaceutical products across the United States (US), the Middle East and North Africa (MENA) and Europe.We are also a leading licensing partner in MENA.Our operations span more than 50 countries and are conducted t

Capex Manager – Pharmaceutical Manufacturing Site Location: Woking Area Type: Full-Time, FTC until December 2027 (On-site)

Contract position, Inside IR35.Hybrid, 3 days on site in Paddington, London.Looking for opportunities with purpose, impact and possibilities? Our client, Vertex, is a global biotechnology company that invests in scientific innovation.As they grow their pipeline at pace, they are strengthening their

A leading biopharmaceutical company located in Uxbridge is looking for a Medical Affairs Lead to drive its haem-oncology program.The successful candidate will engage with stakeholders, lead a high-performing team, and support clinical development activities.The role requires strong interpersonal ski

A leading biotechnology firm in Uxbridge seeks a Medical Affairs Lead to drive its haem-oncology program.You will be responsible for collaborating with teams and stakeholders to advance patient care and therapeutic strategies in the field of haem-oncology.Ideal candidates will possess an M.PhD, have

Are you ready to make a meaningful impact in the field of haem-oncology? At Regeneron, we are seeking a dedicated Medical Affairs Lead to be the driving force behind our haem-oncology program in multiple myeloma and lymphoma.As a pivotal member of our team, you will serve as the medical contact in-c

Are you ready to make a meaningful impact in the field of haem-oncology? At Regeneron, we are seeking a dedicated Medical Affairs Lead to be the driving force behind our haem-oncology program in multiple myeloma and lymphoma.As a pivotal member of our team, you will serve as the medical contact in-c

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files and support our managers.You'll also meet and greet visitors,

Are you a driven and experienced project manager looking for a challenging and dynamic role? We’re committed to building a diverse and inclusive team and are particularly interested in candidates who can bring a fresh perspective to our organisation.Curated Sourcing creates on-trend bespoke produc

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

A leading multi-disciplinary construction consultancy is seeking a Project Manager to strengthen their team.Highly experienced, their capabilities include Quantity Surveying, Building Surveying, Project Management, Employer’s Agent, Architecture, Mechanical & Electrical and Civil & Structural Engi

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

As the IT Infrastructure Project Manager with a luxury vehicle manufacturer you will manage, plan, coordinate, control and steer the overall project execution including milestone management, the project team and reporting.This contract requires an experienced Project Manager (Prince 2 accredited) wi

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Senior Project Manager - Infrastructure Toronto, ON Canada.Our client is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors.They deliver lasting value for clients through meticulous planning and scheduling, whil

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Technical Project Manager - Wine Keep.Wine Keep is a leading cloud-based platform for fine wine storage operators, specifically designed for and used by many of the leading wine storage warehouses in the USA.Wine Keep is adept at managing warehouse space and movements as well as providing a SaaS col

As a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve.It's important that our homes give the right first impression and that every area is always well-maintained.

Their specialism? Designing and delivering.These are true end-to-end experiences driven by data, underpinned by strategy, and designed to meet customers where they are, with the right message at the right time.They’re now looking to bring in a.Senior Digital Project Manager.Senior Digital Project

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Role: SAP Finance Project Manager.SAP Finance transformation projects experience.Excellent stakeholder management across business & technical teams.Ability to drive timelines, RAID management, and successful go-lives.Lead the delivery of SAP Finance projects, managing scope, timelines, budgets, and

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Positions: Project Manager & Programme Manager – Business Change.Hybrid (3 days on-site – Berkshire or West Midlands).A highly regarded UK organisation within end-of-life services is recruiting for two business change roles: a Project Manager and a Senior Project Manager, supporting transformati

As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling.We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a

Media Project Manager (Quality Controller).Important: Any applicant who does not submit their answers via the form will not be considered.We’re a fast-growing international content agency helping brands, businesses, and creators produce high-performing video content.Our work spans industries, from

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

Adexon is a leader in innovative fire safety solutions, manufacturing and installing and maintaining premium fire and smoke curtain systems.Our POD is design excellence + delivery excellence, so you need to be fastidious about quality and detail as well as proactive, organized, and an excellent comm

As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important.The variety of

Senior Power Generation Project Manager.We have 2 positions available- one in the North and one in the South.Flogas Britain family — and we’re proud to power progress.As a trusted name in standby and emergency power systems, we’re expanding fast, with new contracts across the UK and Europe.We�

Project Manager – Heat Networks.As part of our growth strategy, ESP is launching Heat as our fourth utility.ESP’s District Heat proposition offers a highly energy-efficient, cost-competitive low-carbon heating system solution for developers.Future Homes Standard compliant and ‘Regulation Ready

Mammoth Capital is a Group of Companies set up to Source, Design, Fund, Develop and Build Residential and Hotel Projects.The Management Team most famously worked developing the Hotel that is now the Mama Shelter Shoreditch (owned and operated until recently) and other New Build, PD and Refurbishment

Remote with occasional visits to our Surrey office.Our solutions range from handheld metal detectors to Real-Time Tomography scanners used to inspect baggage, cargo, vehicles, and more for weapons, explosives, drugs, and other contraband.You’ll find our technology in airports, border crossings, se

Senior Project Manager - Construction - HV - EV Charging Infrastructure - Remote.My EV Charging client is looking for a Construction Project Manager with.In this role, you will be responsible for the end-to-end management of EV charging site construction, ensuring each project is delivered on time,

Mammoth Capital is a Group of Companies set up to Source, Design, Fund, Develop and Build Residential and Hotel Projects.The Management Team most famously worked developing the Hotel that is now the Mama Shelter Shoreditch (owned and operated until recently) and other New Build, PD and Refurbishment

Our client are a family-run engineering business committed to being the industry's most trusted partner for the design, build, commission, maintenance and monitoring of bespoke pumping station solutions.They are seeking a versatile and organised Project Manager to deliver engineering projects from d

This luxury vehicle manufacturer is on a bold journey to redefine luxury through innovation - and we’re looking for an exceptional IT Project Manager to drive a strategic initiative at the heart of it's digital transformation.This role requires proven experience of vendor management - managing a s

We’re looking for an experienced Engineering Project Manager to lead multidisciplinary projects from initial concept through to delivery.You will oversee the full project lifecycle, coordinating teams and resources to ensure technical, quality, and budget objectives are met.Manage engineering proj

This role involves managing relationships with stakeholders, monitoring project performance, and coordinating activities across cross-functional teams.This role is available in multiple locations with the ability to work from home.Manage projects in line with agreed contractual conditions, mitigatin

For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies.As the world’s largest RC

Our client is a leading, Tier 1 Mechanical, Electrical, and Instrumentation sub-contractor, delivering projects across Ireland, Mainland Europe, and the UK.The company operates in various sectors, including Pharmaceutical, Data Centres, Healthcare, Education, Commercial, and Power Generation.Joining

Project Manager - Land Ranges, Defence.Project Manager - Land Ranges, Defence.Pendine, Shoeburyness, Glascoed, or Eskmeals.The duration of the contract is.Active SC clearance is required.Key accountabilities of the role.Development and maintenance of positive engagement with project customers, partn

Process Development Project Manager.Food Manufacturing | Cross-Functional NPD Role.We’re looking for a Process Development Project Manager for a role that offers strong career progression within the development discipline.You’ll already understand the product development journey — from early c

Ready to lead a landmark project?.We're looking for an experienced Project Manager to deliver a £13 million community hub development in Windsor - a scheme that will make a lasting impact on the local community.Proven experience managing complex construction projects.Opportunity to work on projects

We are seeking an experienced Project Controls professional to support the delivery of capital projects.The role focuses on cost control, scheduling, and reporting, providing clear visibility of project performance and supporting informed decision-making at senior management and board level.The idea