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Customer Service Specialist – EMEA – Sunbury On Thames Role Type: B2B Customer Service / Order Management This is a key customer-facing role responsible for managing the full Order-to-Cash process for B2B customers, including hospitals, clinics, and specialist distributors. The position combines operational excellence with customer consultation, ensuring timely delivery of medical products while maintaining strict compliance with regulatory requirements, including Medical Device Regulation (MDR). Key Responsibilities Quotation Management & Calculation • Prepare and enter quotations in the ERP system for consumables, spare parts, capital equipment, and repair cost estimates, • Ensure pricing accuracy in line with complex framework agreements, • Receive and accurately enter customer orders via EDI, email, fax, and phone, • Carry out availability checks (ATP) and manage backorders proactively, • Coordinate express and same-day deliveries for urgent requirements, • Provide first-level product support, including identifying successor products and suitable alternatives, • Advise customers on ordering processes and logistics to improve efficiency and reduce errors, • Identify additional customer needs and offer relevant accessories, • Record, classify, and process complaints, returns (RMA), and service issues, • Maintain accurate batch and serial number traceability within the ERP system, • Support quality activities relating to incident documentation and product recalls, • Verify customer certification and delivery eligibility prior to order processing Requirements Profile Education & Experience • Completed commercial training or a comparable qualification within the healthcare sector, • Strong ERP system experience across orders, quotations, billing, and returns (e.g. SAP, NetSuite), • Business-fluent German and good English language skills, • Confident user of MS Office, particularly Excel, • High level of accuracy and attention to detail, • Calm, solution-focused approach under time pressure, • Strong communication skills with both customers and internal stakeholders, • Order accuracy and reduction of returns, • Phone and email service levels, • Quote-to-order conversion rate, • Effective backlog and availability management

We develop, manufacture and market a broad range of branded and non-branded generic pharmaceutical products across the United States (US), the Middle East and North Africa (MENA) and Europe.We are also a leading licensing partner in MENA.Our operations span more than 50 countries and are conducted t

Capex Manager – Pharmaceutical Manufacturing Site.Full-Time, FTC until December 2027 (On-site).An established, highly regulated manufacturing site is seeking an experienced.This role is central to shaping the site’s capital strategy and ensuring the successful delivery of projects ranging from s

For over 50 years, Rosemont Pharmaceuticals has been a trusted name in the development and manufacture of oral liquid medicines.

Capex Manager – Pharmaceutical Manufacturing Site Location: Woking Area Type: Full-Time, FTC until December 2027 (On-site)

Contract position, Inside IR35.Hybrid, 3 days on site in Paddington, London.Looking for opportunities with purpose, impact and possibilities? Our client, Vertex, is a global biotechnology company that invests in scientific innovation.As they grow their pipeline at pace, they are strengthening their

We develop, manufacture and market a broad range of branded and non-branded generic pharmaceutical products across the United States (US), the Middle East and North Africa (MENA) and Europe.We are also a leading licensing partner in MENA.Our operations span more than 50 countries and are conducted t

A leading biotechnology firm in Uxbridge seeks a Medical Affairs Lead to drive its haem-oncology program.You will be responsible for collaborating with teams and stakeholders to advance patient care and therapeutic strategies in the field of haem-oncology.Ideal candidates will possess an M.PhD, have

Are you ready to make a meaningful impact in the field of haem-oncology? At Regeneron, we are seeking a dedicated Medical Affairs Lead to be the driving force behind our haem-oncology program in multiple myeloma and lymphoma.As a pivotal member of our team, you will serve as the medical contact in-c

Are you ready to make a meaningful impact in the field of haem-oncology? At Regeneron, we are seeking a dedicated Medical Affairs Lead to be the driving force behind our haem-oncology program in multiple myeloma and lymphoma.As a pivotal member of our team, you will serve as the medical contact in-c

As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important.The variety of

A leading biopharmaceutical company located in Uxbridge is looking for a Medical Affairs Lead to drive its haem-oncology program.The successful candidate will engage with stakeholders, lead a high-performing team, and support clinical development activities.The role requires strong interpersonal ski

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Our client, an operational technology and digital transformation company, is recruiting for a.A Project Manager is required to manage a series of projects to deliver upgrades/modifications to existing Transmission substation protection and control systems for National Grid and other customers in the

As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling.We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a

Senior Commercial Project Manager – Major Energy Infrastructure Projects.AVA Energy are working with a major UK energy investor to appoint a Senior Commercial Project Manager to support a growing portfolio of new-build CCGT power projects (CCUS-ready), alongside hydrogen developments.This is a per

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files and support our managers.You'll also meet and greet visitors,

Great food in the workplace isn’t simply about fuel.It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments.Our customers are at the heart of everything we do – we live to bring food and people together.We are brave, bold and

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

The National Institute for Health and Care Research (NIHR) is the UK’s largest funder of health and care research, investing over £1.Since 2006, we’ve supported world class research programmes, centres of excellence, and people, creating the most integrated health research system globally.Our m

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

VGC are pleased to be supporting our client, a global name providing world class engineering solutions to the Construction, Energy, Transportation and Aviation sectors.Our client have a brilliant opportunity within their Transmission & Distribution team.This role is working as an EHV Substation Seni

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

European Electronique is a leading IT technology systems integrator, specialising in the design, delivery and management of large IT projects, predominately in the education space (both U18's, FE & HE).Our mission is to optimise investment in IT to deliver cost efficiencies and benefits while provid

As a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve.It's important that our homes give the right first impression and that every area is always well-maintained.

W Talent Property & Real Estate.UK's leading Pub companies to appoint a talented.This role will lead the investment strategy and delivery of planned capital projects across a diverse portfolio of pubs across the south of the UK.This is a key position within the Property function, focused on deliveri

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies.As the world’s largest RC

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Product Implementation Manager / IT Project Manager.Warwickshire (hybrid working – 2 days in the office so candidates who are commutable within the area are preferred)).An established and fast-growing consultancy and digital product specialist is seeking a.Product Implementation Manager / Project

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

Senior Project Manager – Major Data Centre Projects.This is your chance to join a world-class project management organisation delivering complex, high-value technical projects across the UK and Europe.With a respected global structure, industry-leading progression, and a pipeline of major hypersca

UK-based | 🕒 Full-Time | 💼 Permanent.Are you a proactive and detail-driven Project Manager? Boccard UK Ltd is looking for someone like you to lead UK project activities across the full project lifecycle—ensuring safety, quality, and client satisfaction.The role can be based from our Sale, De

Remote Project Manager | London.An established leader in critical power and infrastructure solutions is seeking a skilled.This is a dynamic, full-lifecycle role, from planning through to delivery.You'll working closely with clients, contractors, and internal teams to ensure seamless execution, on ti

Project Manager – Main Contractor (Industrial New Build & Refurbishment).Industrial Units & Logistics Centres.Our client is a well-established main contractor with a strong reputation for delivering high-quality industrial and logistics projects across the M4 corridor.Specialising in new build dev

COMMERCIAL PROJECT MANAGER – (JPC-58).This role involves taking projects from inception to completion, including client liaison, and managing project costs.The position focuses on working with our client delivering all types of facilities management work with the Department for Work & Pensions, Fo

Payroll & T&A Transformation Project Manager.Minimal expectation to go into a HSBC office.If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential.Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSB

Project Manager - Basic annual salary range: £65,000 - £70,000 - Bonus Amount: £7,000.At its core, Logicalis is an IT solutions and services provider, helping to accelerate the digital and IT transformation of all our customers.The importance of a customer’s IT infrastructure, today, is a key f

We're looking for a Senior Project Manager to join our London & North region who will be responsible for leading and managing a project delivery team.Key aspects of the role are to build and develop the project team, manage relationships with the Client and stakeholders, and be responsible for the d

Project Manager - Infrastructure & Build (Consultancy).Birmingham | Permanent | Full-time | Salary up to £55k.I'm working with an expanding construction consultancy that's looking for an ambitious and experienced Project Manager to join their team in Birmingham.This is a great opportunity to join a

Mammoth Capital is a Group of Companies set up to Source, Design, Fund, Develop and Build Residential and Hotel Projects.The Management Team most famously worked developing the Hotel that is now the Mama Shelter Shoreditch (owned and operated until recently) and other New Build, PD and Refurbishment

Senior Project Manager - Construction - HV - EV Charging Infrastructure - Remote.My EV Charging client is looking for a Construction Project Manager with.In this role, you will be responsible for the end-to-end management of EV charging site construction, ensuring each project is delivered on time,

Remote with occasional visits to our Surrey office.Our solutions range from handheld metal detectors to Real-Time Tomography scanners used to inspect baggage, cargo, vehicles, and more for weapons, explosives, drugs, and other contraband.You’ll find our technology in airports, border crossings, se

Mammoth Capital is a Group of Companies set up to Source, Design, Fund, Develop and Build Residential and Hotel Projects.The Management Team most famously worked developing the Hotel that is now the Mama Shelter Shoreditch (owned and operated until recently) and other New Build, PD and Refurbishment

Project Manager – Heat Networks.As part of our growth strategy, ESP is launching Heat as our fourth utility.ESP’s District Heat proposition offers a highly energy-efficient, cost-competitive low-carbon heating system solution for developers.Future Homes Standard compliant and ‘Regulation Ready

Senior Power Generation Project Manager.We have 2 positions available- one in the North and one in the South.Flogas Britain family — and we’re proud to power progress.As a trusted name in standby and emergency power systems, we’re expanding fast, with new contracts across the UK and Europe.We�

Media Project Manager (Quality Controller).Important: Any applicant who does not submit their answers via the form will not be considered.We’re a fast-growing international content agency helping brands, businesses, and creators produce high-performing video content.Our work spans industries, from

Positions: Project Manager & Programme Manager – Business Change.Hybrid (3 days on-site – Berkshire or West Midlands).A highly regarded UK organisation within end-of-life services is recruiting for two business change roles: a Project Manager and a Senior Project Manager, supporting transformati