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Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As the Reception Manager at Roe, you will be the face of our front-of-house operation, setting the tone for every guest’s experience. You will lead and inspire the reception team, take full ownership of reservations and guest flow, and ensure that our standard of service remains exceptional at every touchpoint. This is a hands-on leadership role requiring a dynamic and proactive individual who thrives in a fast-paced, high-end hospitality environment. Key responsibilities: - Lead all front-of-house reception operations, ensuring a seamless, world-class guest experience. - Train, develop, and motivate the reception team to deliver consistent excellence. - Manage and optimize reservations, seating plans, and guest flow using SevenRooms or similar systems. - Ensure VIP guests and high-profile clientele are handled with discretion and the utmost professionalism. - Maintain a calm, solution-oriented approach when resolving guest issues or concerns. - Work closely with FOH and management teams to refine operational procedures and enhance guest journeys. - Uphold the presentation and atmosphere of the reception area, ensuring it remains organized and welcoming at all times. - Use guest feedback and team input to drive continuous service improvement. About You: - Previous work experience as a Reception Manager within a premium, high-volume hospitality venue. - Strong leadership and people management skills with a collaborative, supportive style. - Exceptional communication, interpersonal, and customer service abilities. - Proficient in managing booking and reservation platforms (experience with SevenRooms preferred). - Meticulously organized, with excellent problem-solving and multitasking skills. - Professional, polished, and composed—especially under pressure. - A passion for hospitality and a genuine desire to create memorable guest experiences. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Position: Marketing Manager Location: Suite 103c, First Floor, City Gate House, 246-250 Romford Road, London, E7 9HZ Job type: Full-Time, Permanent Salary: Up to £37,000 - £39,000 dependent on experience (plus bonus structure) Responsibilities: - Development and implementation of agreed strategies; supporting client’s business objectives - Management of projects from concept through to delivery, always working to best practice - Excellent understanding of digital platforms, with proven track record - Devise and implement a marketing strategy designed to raise the agencies profile - Creative and constructive contributions to meetings with a confidence to challenge - Supporting team members and managing third party suppliers - New business support from finding an opportunity, developing the tender, contributing to the creative process and presenting - Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs - Ensure that all marketing content and activities comply with regulatory requirements - Manage and track all marketing related reporting - Discusses business methods, products or services and targets customer group with employer or client in order to identify marketing requirements - Establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs - Collates and interprets findings of market research and presents results to clients - Discusses possible changes that need to be made in terms of design, price, packaging, promotion etc. in light of market research with appropriate departments - Briefs advertising team on client requirements, monitors the progress of advertising campaigns and liaises with client on potential modifications. ** About you:** - At least three years’ experience within the relevant field - Excellent knowledge of website platforms, user experience, content management systems, SEO and PPC/AdWords strategies - Strong experience of CRM with marketing providers, such as HubSpot - Ability to manage multiple projects simultaneously - An excellent understanding of the digital industry - Ability to build and maintain strong client and team relationships - Confident communicator and presenter at all levels, with excellent interpersonal skills
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. We're looking for a talented and dynamic in-house on-site Content Creator to join our growing team. This unique role blends high-end culinary expertise with digital content creation—ideal for someone who lives and breathes food and wants to help bring exciting culinary stories to life on YouTube and other platforms. Key responsibilities: - Plan, film, and edit compelling short-form video and photo content for TikTok, Instagram (Stories, Reels, Feed), and Facebook. - Work closely with the Social Media Manager to develop and execute monthly content calendars. - Capture behind-the-scenes moments in the kitchen, highlight seasonal dishes, and spotlight the Fallow team and values. - Stay on top of social media trends and recommend creative ideas that align with our brand. - Assist with scheduling and publishing content - Help analyse what content performs best to continuously improve engagement. - Represent Fallow/Roe/FOWL’s aesthetic and tone authentically in every piece of content. About You: - Proven experience creating content for TikTok, Instagram, and Facebook, preferably in the food or hospitality sectors. - Strong videography and editing skills (Adobe Premiere Pro) - Confident shooting both with a smartphone and camera in a fast-paced, restaurant environment. - Excellent understanding of current social trends, audio, formats, and platform algorithms. - Strong communication and collaboration skills. - Flexible schedule to occasionally capture content during evenings or events. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.